YES!!! THIS WORKS!!!! I can't believe I found this video!!!! I bought my 2023 Sportage brand new last year and have been fighting the disconnecting CarPlay since the beginning. I watched this video 5 or 6 times and then tackled this project. It was very easy, and it has not disconnected since! THANK-YOU!!!!
Did this yesterday and so far no dropouts. Thank you. Very easy to do took all of 10mins. Had been doing my head in for a while had it at dealers they couldn't find anything wrong tried different cables phones and all other trick people have been posting.😊
Thank you for sharing!! I had it fixed at the dealer twice. Both times it dropped the connection shortly after the dealership "FIX" - This fix has been consistent and reliable!
Nice video, however!!! It seems on Iphone that the major issue is a setting in FaceID and Accescontrol. Goto settings, FaceID and Accesscontrol --> scroll down and make sure assesoiries are selected. Then when you connect your iphone it is a steady working connection.
Thanks for sharing. That is great information. For me, It is not a setting because it would not read the USB at all. Once this fix was complete the setting is more convenient. One requires phone to be unlocked to display and the other allows connection immediately. Thanks!
@@kwc228 Korean Sportage owners are happy with your solution. Because I tried and introduced your video They did the same as me and solved the problem. You are a genius.
Worked for me as well. Will drop a comment here in a few months if the fix stopped working. On a separate note, do you know how to remove the AC Controller? I cracked it and want to replace it myself but have no idea how to get to it. Thanks!
Going to try this to see if it fixes the issue for me. I wish someone would make a video for the white plug underneath the charging pad connected to the usb port.
@@kwc228 1 day in after the fix and not having disconnect issues at all so far! The white plug I referred to is the one under the charging pad that the USB is connected to. I’ll give another update after more time has passed! THANK YOU!!
I have done this fix a few times since the initial time. It gets rather warm under there and the di-electric grease seems to go away over time. Just did it yesterday again...I'll have to keep track of how long it lasts this time!
What type of droping you encountered before the repair? You got a mesage with the drop? I am getting a message with the drop: phone is not responding and when i am hitting the dash with my hand just over the box it's droping without a message! Sometimes it s dropping every 30 secondes, sometimes every 30 minutes. Impossible to use android auto!
I am going to have to try this because I have gone through a couple of wires and wireless transmitter with no success. I thought it was my phone but I have no problem same phone in two other cars. What's the purpose of the grease? From what I understand it wouldn't help with the connection.
Dielectric grease serves as an insulating barrier that shields connectors from corrosion, moisture, and oxidation. If I am disassembling the dash, for me I want to ensure a solid connection for long-term reliability. I have found over the years that applying a thin layer of dielectric grease can help maintain a stable connection over time. I’ve personally found it effective, and my Apple CarPlay continues to work reliably.
@@kwc228 Thanks, glad to hear your problem hasn't come back. I was concerned that since the grease is non-conducting and meant to protect from water/corrosion that it might actually worsen the connection in the spots where its applied between the connector and socket. I'm still a bit confused as to how unplugging and replugging the connector has been so beneficial if the connection did not appear to be loose to begin with. I will be trying regardless as I don't have any faith that the dealer will be able to help in this case.
It is crazy and it works! Please let us all know if it works for you. I want to make sure it is working for the majority of the people that do it. It is a pretty easy job.
I took the sportage 2023 to the kia dealership...they said they will replace the usb under warranty... i hope that works...following that i may try the dielectric grease trick ...
Well .. I just had my first replacement yesterday.... let's see how it goes ... and I ordered the dielectric grease anyways... I am just worried that if I do it myself , the warranty will be cancelled...
@@tolbatolbabardosqww2646 For me, the replacements lasted about 2-4 months. This has been flawless so far. Please keep us updated. It will help everyone going through this annoying issue.
@@tolbatolbabardosqww2646 yeah I am not sure what the dealer did but it did not work for me either. The fix in the video is still working for me which is crazy. You may want to give the fix in the video a shot.
I found the issue was the setting in the iPhone, in settings - faceID and Access code , in the bottom access when locked enable Accessories. Carplay becomes stable
That is great information. For me, It is not a setting because it would not read the USB at all. Once this fix was complete the setting is more convenient. One requires phone to be unlocked to display and the other allows connection immediately. Thanks!
Thanks for the reply. Ordered the to grease and trim tool today my brother will help. THANKS SO MUCH! I can’t wait to try this fix it’s been so frustrating. I’ll post a comment if it works!
Did this sometime in January and it was a savior. The problem has started again sadly, so I’ll do it again
It has not come back for me. Good Luck and let us know if it comes back again
YES!!! THIS WORKS!!!! I can't believe I found this video!!!! I bought my 2023 Sportage brand new last year and have been fighting the disconnecting CarPlay since the beginning. I watched this video 5 or 6 times and then tackled this project. It was very easy, and it has not disconnected since! THANK-YOU!!!!
Glad it helped
Did this yesterday and so far no dropouts. Thank you. Very easy to do took all of 10mins. Had been doing my head in for a while had it at dealers they couldn't find anything wrong tried different cables phones and all other trick people have been posting.😊
Thank you for sharing!! I had it fixed at the dealer twice. Both times it dropped the connection shortly after the dealership "FIX" - This fix has been consistent and reliable!
Greetings from Spain… it works for me! Thank you so much!! ❤
You're welcome!
Nice video, however!!! It seems on Iphone that the major issue is a setting in FaceID and Accescontrol.
Goto settings, FaceID and Accesscontrol --> scroll down and make sure assesoiries are selected. Then when you connect your iphone it is a steady working connection.
Thanks for sharing. That is great information. For me, It is not a setting because it would not read the USB at all. Once this fix was complete the setting is more convenient. One requires phone to be unlocked to display and the other allows connection immediately. Thanks!
I'm living in Korea
And I have a Sportage 2023.
I solved the same problem after watching your video.
thank you.
Great!!!! Come back in a month or two and let us know if it is still working.
@@kwc228 Korean Sportage owners are happy with your solution.
Because I tried and introduced your video
They did the same as me and solved the problem.
You are a genius.
@@kwc228 It's been almost a month now and it's still working great.
Is it still working for you?
@@kwc228 yeah it works still lol
It works perfectly! Thank you and greetings from Germany
You're welcome! Let us know if it stops working.
Is it still working for you?
Confirm this worked!!!! A great discovery. Thanks
Thanks for the comment. Is it still working for you?
@@kwc228 Hi, I would say yes most of the time. Happened twice not working. Still working for you?
@@mello3003 still working for me with no drops that I am aware of.
Worked for me as well. Will drop a comment here in a few months if the fix stopped working.
On a separate note, do you know how to remove the AC Controller? I cracked it and want to replace it myself but have no idea how to get to it. Thanks!
Is the USB still working?
I have not messed with the AC controller
@@kwc228 nope, dropped after 2-3 months.
If under warranty have them replace the usb port at the dash.
Going to try this to see if it fixes the issue for me.
I wish someone would make a video for the white plug underneath the charging pad connected to the usb port.
Let us know if it works.
What is the white plug?
@@kwc228 1 day in after the fix and not having disconnect issues at all so far!
The white plug I referred to is the one under the charging pad that the USB is connected to.
I’ll give another update after more time has passed! THANK YOU!!
I have done this fix a few times since the initial time. It gets rather warm under there and the di-electric grease seems to go away over time.
Just did it yesterday again...I'll have to keep track of how long it lasts this time!
What type of droping you encountered before the repair? You got a mesage with the drop? I am getting a message with the drop: phone is not responding and when i am hitting the dash with my hand just over the box it's droping without a message! Sometimes it s dropping every 30 secondes, sometimes every 30 minutes. Impossible to use android auto!
Since I fixed it I have not had an issue. I think that the message was cannot read USB.
I am going to have to try this because I have gone through a couple of wires and wireless transmitter with no success. I thought it was my phone but I have no problem same phone in two other cars.
What's the purpose of the grease? From what I understand it wouldn't help with the connection.
Dielectric grease serves as an insulating barrier that shields connectors from corrosion, moisture, and oxidation. If I am disassembling the dash, for me I want to ensure a solid connection for long-term reliability. I have found over the years that applying a thin layer of dielectric grease can help maintain a stable connection over time. I’ve personally found it effective, and my Apple CarPlay continues to work reliably.
@@kwc228 Thanks, glad to hear your problem hasn't come back. I was concerned that since the grease is non-conducting and meant to protect from water/corrosion that it might actually worsen the connection in the spots where its applied between the connector and socket.
I'm still a bit confused as to how unplugging and replugging the connector has been so beneficial if the connection did not appear to be loose to begin with. I will be trying regardless as I don't have any faith that the dealer will be able to help in this case.
It is crazy and it works! Please let us all know if it works for you. I want to make sure it is working for the majority of the people that do it. It is a pretty easy job.
Hi, thanks for showing how to fix it. Did you use a specific grease?
Thanks!!
dielectric grease - www.amazon.com/Permatex-22058-Dielectric-Tune-Up-Grease/dp/B000AL8VD2?th=1
Is it still working for you?
I took the sportage 2023 to the kia dealership...they said they will replace the usb under warranty... i hope that works...following that i may try the dielectric grease trick ...
I had the dealer replace mine twice. Then I did this myself and have had 0 drops since then.
Well .. I just had my first replacement yesterday.... let's see how it goes ... and I ordered the dielectric grease anyways...
I am just worried that if I do it myself , the warranty will be cancelled...
@@tolbatolbabardosqww2646 For me, the replacements lasted about 2-4 months. This has been flawless so far. Please keep us updated. It will help everyone going through this annoying issue.
@@kwc228yeah like you've said it broke again... it didn't last even 2 months...
@@tolbatolbabardosqww2646 yeah I am not sure what the dealer did but it did not work for me either. The fix in the video is still working for me which is crazy. You may want to give the fix in the video a shot.
Holy shit this worked
Yeah and for me, it continues to work.
Is it still working for you?
Hello, I am writing from Azerbaijan. Kia Forte 2016. The USB port does not work. Carplay is not working, how can I do it?
Did you follow the step by step overview? Try that first if that does not work then you may have bad usb port or something else.
I found the issue was the setting in the iPhone, in settings - faceID and Access code , in the bottom access when locked enable Accessories. Carplay becomes stable
That is great information. For me, It is not a setting because it would not read the USB at all. Once this fix was complete the setting is more convenient. One requires phone to be unlocked to display and the other allows connection immediately. Thanks!
still going strong with no disconnects?
Sweet thanks for the update
Is it still working for you?
14 days later now. Did it fix your issues?
Yes, I have had no drops since this fix. Others please comment if this is working for you and how long it has continued to work.
It is still working reliably for me. Did you try this fix?
Still Working for me. What about others?
I can't believe I found this video. I want to do this, but I am a little intimidated. Was it hard?
@@johngould3669 It is not hard. If you do not feel comfortable you may want someone to help you.
Thanks for the reply. Ordered the to grease and trim tool today my brother will help. THANKS SO MUCH! I can’t wait to try this fix it’s been so frustrating. I’ll post a comment if it works!
@@johngould3669 You are welcome! Try to comment back to let us know if it worked.