GCC Expert 24 LX & 52 LX Installation & Setup - HeatPressNation.com
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- เผยแพร่เมื่อ 20 ต.ค. 2024
- Learn how to setup your Expert II 24, Expert II 24 LX, Expert II 52, and Expert II 52 LX.
Note that the contour cutting feature is only available on LX models.
Check out and learn more about the GCC Expert 24 & 52 on our website at www.HeatPressNation.com
Link: goo.gl/VDv5kY
Fast forward to 17:10 for contour cutting.
Thank you
Straight up outstanding bro! Thank you so much for taking the time to educate this noob!
Our pleasure!
This is a fantastic video. Thank you sooo much.
Thank you for watching! =)
Hey there,
For some reason the laser reader on my cutter keeps giving me an error. At 27:22 just like this video it starts at the first position, scans left to right, left to right, up then down, moves to the next position goes up then down, then it comes back to the original position and the error light flashes. Please let me know what im doing wrong.
thank you for sharing. what matt are you using? Did the gcc expert 24 print the heatpress design or just cut the design? How did you get the vinyl "heat press" logo that the gcc expert cut? I purchased the gcc expert 24 and am now playing catch up.
Great questions!
1) We are using the Silhouette Light Hold Cutting Mat - www.heatpressnation.com/products/silhouette-cameo-light-cutting-mat-12-x-12
2) The Expert only cut the design. It was printed off-camera on a separate inkjet printer.
3) We contour cut it. If you start following along at 17:10 of this video, you'll see how you can do the exact same thing with any solid image.
Can this set up be done on my laptop which is a Lenovo 320 or so I need a desktop??
You should be able to run this on any computer running Windows 7 or higher. You can find the complete system requirements on our website: www.heatpressnation.com/products/gcc-expert-ii-24-lx-vinyl-cutter-plotter-contour-cutting
Using the Corel, my Expert just read all the 4 registration marks then return to original position then stops. What do I miss?
I have a GCC vinyl cutter expert 24, i'm having issues with vinyl shifting as it cuts. I try make sure I have the rollers on the white bars. also I try make sure there is slack from the roll of vinyl. I have also cut a good size sheet so its not trying to move so much thru the cutter, but it keeps shifting, any suggestions?
Vinyl shifting happens because 1. Your vinyl is not loaded straight and the wheels placed over the grippy portion of the metal roller. There is a trick to making sure you can feed many feet of vinyl before sending a job. 2. Your pinch roller could be cracked or worn causing it to shift. This is a more in-depth troubleshooting issue that can be resolved with another video.
Hi, I just bought this. I'm not able to install. To you happen to know when this Expert 24xl came out by chance?
The Expert II 24 LX first came out in 2015. If you purchased your GCC Expert II LX from HeatPressNation, please reach out to our MyExpert Support Team at support.heatpressnation.com or (800)215-0894. We are available Monday - Friday, from 7:30am-3:00pm PT and will be happy to assist you.
If you purchased your GCC machine from another retailer, we recommend you reach out to them or the manufacturer directly for technical support. GCC support can be reached at www.gccworld.com/contact.php?act=tech
Hello I found a EXPERT 24 CUTTER in the trash. It is working but I don't have the disk for the software. is there a way I can set it up myself?
First of all, that is an incredible find! You can reach out to GCC directly to purchase a copy of the GreatCut software. GCC support can be reached at www.gccworld.com/contact.php?act=tech
wait, how do you contour cut if you already printed out the design on vinyl adhesive paper through your printer and it doesn't have margins or any way of reading the pattern when placing it in the gcc cuter? do you have to print the design through the gcc program in order for the cuter to know where to cut?
That is correct Joshua! The image has to be printed through Great Cut so there is no issues with measurements and the image aligns perfectly with registration marks. If your image is already printed with registration marks, you won't be able to contour cut it. The optical eye will probably scan the first mark and then it will just reset back to default.
how do I install the program? I bought the EXPERT II LX cutter and I don't have a driver or voucher code #
Hi there! If you purchased your unit through our company, please contact our technical support team and they will assist with locating this information. You may reach them at 800-215-0894 option 3.
Good day. Im having a problem with my print and cut with my expert2. I have a page size of 21"x24" in coreldraw with multiple smal circularl logos (2"x2") printed in it. I put contour marks using GCC Greatecut plugin and the 4 registration marks using the AAS macro tool. And export it as jpg and printed it in actual size including the registration marks in my large-format ecosol printer. But my problem is this, the cutter just scan the 4 reg marks then back to origin position and it does NOT cut. Am I missing something? Hope you could help. Thanks. my name is Obet and Im from the Philippines.
have you managed to find the solution? I have a similar problem
Hi there, we don't really have much advice using CorelDraw. It would be best that you contact GCC directly about this if you wish to use that software. We recommend using GreatCut for your entire contour cutting process since everything is integrated to work as intended.
Great tutorial.but did I see it right that the contour cut is way off @28:43?
You caught us! It is slightly off. This is easily corrected with a quick calibration. This video is meant to be more of a general guide to getting started.
Having a problem with the cutter snagging small pieces and removing them during the cutting process. Any tips on what I might be doing wrong.
If this is happening only on very small or fine details of your transfer, you might want to try a 25°-30° blade. You could also try lowering the force setting on your blade.
my gcc expert II lx 24"park" the knife 8 cm from the edge of vinyl edge no matter what, the vinyl width is 61 cm and the right edge of the vinyl i have placed just at the edge joint of "whit-yellow" mark on the right side of machine.
i have specified work area to 60 cm width and 150cm length in GreatCut, then i have set new origin point on the machine and let the machine measure vinyl edges.
this is when the problem occurs because machine does not park on the right "edge" of the vinyl but 8 cm from the edge.
i have been checking video tutorials on internet and i repeated everything exactly as shown there but still the machine won't work correct.
If you purchased your GCC Expert II 24 LX from HeatPressNation, please reach out to our MyExpert Support Team at support.heatpressnation.com or 800-215-0894 {phone option 3}. They are available Monday - Friday, from 7:30am-3:00pm PT and will be happy to assist you.
If you purchased your GCC machine from another retailer, we recommend you reach out to them or GCC directly for technical support. GCC support can be reached at www.gccworld.com/contact.php?act=tech
frm where i cn download the driver....to run in windows 10
I am trying to decide what equipment, beyond a high quality heat press, I should purchase. Seems to me that the basics would be the heat press and a simple vinyl cutter. Then, to go beyond producing words/text (layering colors as well), one would require an inkjet printer to produce logo's, pics, etc. But, what if one wanted to produce the highest quality letters with shadows, etc.? Could one or should one purchase an inkjet printer using heat transfer vinyl (or paper?) in conjunction with a contour cutter? If so, I would buy a heat press, contour vinyl cutter, and an inkjet printer for vinyl. Please help me wade through this.
You're off to a great start. From here, it's important to research different transfer methods to see what's going to work best for you. In ascending order of startup costs, here are the most popular options: inkjet heat transfer paper, sublimation, white toner laser transfer, direct to garment (DTG). We carry equipment for all of these processes except DTG, which is incredibly expensive.
Here are some video links to help get you going in the right direction:
Inkjet Heat Transfer Paper: heat.press/HTPplaylist
Sublimation: heat.press/sublimationplaylist
White Toner Laser Transfer: heat.press/whitetonervideos
please, which is the name of the software for cut? thnks!
Hi.. I keep getting dashed lines and not a full cut..How can I fix this ... ?
Since there could be a couple different factors causing this issue, it's best to contact our technical support staff at 1-800-215-0894 M-F 8:30-5 PST. They will be more than happy to help. It's best to have your order information ready so we can pull up your account/warranty information when you call.
What's that sheet you put under your flex vinyl? Can one use this for simple vinyl cutting, too?!
Hi there! For the print and cut job, we used a standard cutting mat.
my outut screen wont show and i have no idea why
I have an Expert 24 LX plotter (it does not have an optical reader) and I would like to know if with this plotter I can cut figures that are more than one meter long? for example cut a rectangle or any figure of 50 cms. wide x 200 cms. long ... how can I configure this plotter to make that cut or longer cuts?
The Expert 24 has 3 meter tracking, meaning it can cut up to 3 meters long. It should cut jobs this long in the same manner as any regular job, with no changes necessary.
If you purchased your cutter from HPN, you can reach out to our Tech Support department for direct assistance at support.heatpressnation.com. If not, you can reach out to GCC for support at gccworld.com/contact.php
Hi there... I bought a expert II, without software, do you know where I can find this?
You can go through GCC directly to purchase the latest edition of GreatCut, which is the software needed to run their vinyl cutters. www.gccworld.com/download.php?act=view&id=22
I'm using windows 10 pro. I download the driver and software still they cannot transmit the image to the plotter.. when I click output it gives me a saving box.. what should I do? Thank you for your help.
I buy my expertII 24 on ebay
If you purchased your GCC machine from another retailer, we recommend you reach out to them or GCC directly for technical support. GCC support can be reached at www.gccworld.com/contact.php?act=tech
In the meantime, double check that you have the right cutter selected in GreatCut. Go to Settings > Standard Settings > Output Devices.
well here i have another issue, when printing image with great cut 4 it prints thin outlines of some color, i even did not choose or want, how to turn of those outlines around the graphics for printing. i was looking through the whole software but could find "color" of outlines nor outlines "on" and "off".
Please reach out to our MyExpert Support Team at support.heatpressnation.com or (800)215-0894. They are available Monday - Friday, from 7:30am-3:00pm PT and will be happy to assist you. For faster service, please have your order number ready when calling.
Hola, he vendido un ploter igual a ese y cuando lo comenzaron a usar el cabezal se golpea contra los costados cuando se mueve, o queda trabado a mitad de camino y hace mucho ruido como si fuera saltando, de la nada, 2 días antes lo estaba usando a la perfección que puede estar pasando?
Hola quiza ya lo hayas solucionado, me paso lo mismo pero el problema es que el cabezal de la cuchilla esta fuera de los rodillos, apagado unicamente muevelo con la mano dentro de los rodillos y enciendelo veras que ya no te dara ese problema, cuando enciende busca leer o medir el material y los rodillos serven para eso, razon por la cual truena. saludos.
My middle wheel ain't no real "wheel". Can I replace this? Do you know, what I mean?
Great question! This would be best answered by a member of technical support. If your machine was purchased through our company, please visit support.heatpressnation.com :)
I have a gcc puma cutter and I just downloaded the free trial of greatcut 4 and I dont think I will ever get my sp 60 puma to ever cut again. so sad
You can always call GCC for assistance. If you purchased it from us, we provide free lifetime technical support for all GCC cutters.
Hi, sorry for the noob question, just got into this. What paper do you use for the print and cut? and does this plotter works on Mac?
Hi Anthony, we are using Paropy Dark Pro in this demonstration. You can find it on our site if you'd like to purchase it. This plotter will only run on Windows OS so if you have a Mac, you would have to run Windows with Bootcamp or parallels
I bough this machine from a friend but he doesn’t have the cd 💿 is there a way I can get the software by itself ?
Yes, we would recommend contacting GCC directly for assistance. GCC support can be reached at www.gccworld.com/contact.php?act=tech
hello about installation, my computer unit doesn't have CD rom do you have ideas where I can get a softcopy of the driver? oohhh may voucher is already expired too
TiA
If purchased from heatpressnation.com, you can reach out to our Technical Support department at (800)215-0894. Please have your order number ready when calling for faster service.
If purchased elsewhere, you can contact your retailer for support or GCC directly at gccworld.com/faq2.php
Where can I get the carrier mat with grid lines that you used in this video
That's the Silhouette Cutting Mat. We have different sizes available, all of which can be found here: www.heatpressnation.com/search?type=product&options%5Bprefix%5D=last&options%5Bunavailable_products%5D=last&q=Silhouette+Cutting+Mat
Hello. What is the clear plastic sheet you used to tape your heatpressnation.com paper to?
Thank you :)
That's a cutting mat, which is used to hold paper and other items in place while being cut. You can find them here: www.heatpressnation.com/collections/vinyl-cutter-supplies
@@HeatPressNation Thank you so much. Very helpful!!!
@@HeatPressNation Hi. I am having a really difficult time contour cutting stickers. I have a canon pixma ix6820 printer and I'm printing on 8.5 x 11 printable vinyl paper by cricut. My vector is made by me on adobe illustrator. For some odd reason the plugin to export to my gcc great cut software does not work. So, i create registration marks in great cut 4 after i import my saved illustator file. I print it with registration marks then place on my cutting matt and in my expert 24 ii lx plotter. The problem is my plotter is i think too sensitive and reads my reg. marks and my logo. I have about 8 2x2 logos on the 8.5 x 11 size paper. Do i need to remove some logos? So i need to make them smaller so logos are not close my reg. marks?
My plotter won't take. It doesn't cut. I get a red error light on my plotter.
Sarees ki Sidhi kho gai hai software kahan se milega
Can you help me out with how to contour cut with a GCC Puma 3?
I Have coreldraw x8 and Greatcut 3..
If you purchased the Puma III through us, you are entitled to lifetime technical support. You're welcome to call in at 800-215-0894 and one of our technicians can assist you. If purchased elsewhere, we would suggest getting in touch with GCC directly.
Hy
When the machine is running, the head will move
When you send something from the computer, it does its part
The problem is the buttons don't work
If you purchased your GCC machine from HeatPressNation, please reach out to our MyExpert Support Team at support.heatpressnation.com or (800)215-0894. They are available Monday - Friday, from 7:30am-3:00pm PT and will be happy to assist you.
If you purchased your GCC machine from another retailer, we recommend you reach out to them or GCC directly for technical support. GCC support can be reached at www.gccworld.com/contact.php?act=tech
Hi nice tutorial, do you have a tutorial for the ASS Offset calibration of the Expert II LX? My cutting plotter when it cuts the results is moved by a milimeters.
We don't but that is a very good suggestion. We will look to make one soon and will let you know!
If I printed outlined letters or an artwork of multiple parts after I print the heat transfer paper and cut them using the gcc
There is no way I can hold them together to place the on the t-shirt how they should be
You would need a mask but it depends on which heat transfer product you're using. Siser EasySubli Vinyl allows you to replicate the same effects and transfer process of Inkjet Dark/Opaque Transfer Paper but you can use their EasySubli mask which will hold all the separate parts of your graphic together so that everything can be heat pressed together. Please note, using this mask is only recommended on EasySubli Vinyl. If you use it on inkjet transfer paper, we noticed it pulls some of the ink off.
Where can I find the download link for Mac? It's only giving me Windows..
GreatCut software is not Mac-compatible.
I have an Expert 24 LX Cutter that has not been used in a year. We moved from one state to another and it's been in storage. I have an Acer Pc, running windows 10 and I cannot get the computer to know that the printer is attached to it. Any suggestions for me?
Hey Jan, this would be an issue concerning the virtual port for your USB. We would recommend you call us directly 800-215-0894 and we can remotely get this all resolved for you. What likely happened is the virtual port is assigned to the wrong device and therefore causing a confusion with the connection. If you want to try fixing it yourself, we would recommend just try connecting it to different ports and checking in your device manager and see if your computer shows up as Printer Support in the USB tab.
More information on using Great Cut. Is this compatible with a wide range of cutters?
Great Cut is made to work with GCC Cutters. We do carry a software that does support a wide range of cutters and that is WinPC Sign.
would you be able to send me a replacement set up CD for my gcc expert ii lx cutter? I've lost it. I need the aas plug-ins and cannot find it online, even on the gcc site. Thanks
Please reach out to our Technical Support department at (800)215-0894. They should be able to get this taken care of for you.
if you register it will expired after 3 months? is that true? please help me, the tech only installed the drivers plug in
No, your license for the GreatCut software does not expire. If you're having issues with this product, and purchased it from HeatPressNation, please feel free to contact our Tech Support department at support.heatpressnation.com.
So, no one that I have found, so far, Has done a demo where they set the print job up in GCC, then print it out somehow. I assume it takes another printer but is GCC the right program to print from? It seems that the crop marks, or registration marks, our critical, but no one ever shows how they get onto the printed material. I wish someone would do that. And explain it.
Yes, GCC is the program you want to print from. We show on screen how to send it to print at 20:53. When you click "ok" on that dialogue box , it will send the file to print from your printer. The only thing not shown is the actual printer printing.
If you want a more detailed look at the printer in action and how to use the dark/opaque heat transfer paper seen in this video, check out this video: th-cam.com/video/Aq2nJYeqOIQ/w-d-xo.html
please tell me how to turn of the "rectangle" cut around the job after the the cutter finished cutting
In the Output Settings page (where you adjust pressure, etc) uncheck the "Weed Border Distance" box. This will turn off the weed box that's automatically added to each cut job.
@@HeatPressNation thank you! thank you! thank you! you saved my day!
or what I meant to say does this cut contour cut 11x17 heat transfer??
Yes, it can contour cut any size within the dimensions of the cutter. So up to 22" x 10 feet as long as you have the material to support it and possibly a cutting mat if needed.
what is the difference between registration marks and print marks? i am using Great Cut 4 and i dont see a 'jog mark" option. which to use for contour cutting? thanks
Same problem
They're just named differently in Great Cut 4. They're all the same features.
I have an Expert 24LX, and I use CorelDraw and I only cut words, my issue is that certain fonts will not output to the cutter. For example, if I copy and paste a word in the Impact font it will successfully cut, but if I change the font to let’s say Times New Roman, when I am ready to cut I click output and nothing happens, this happens with almost all fonts (only around 2-3 fonts will output) Thanks in advance
Before sending exporting your project, try converting your font to curves or tracing it. That font may not be in the proper format for vector output.
How do you line up the cutting mat properly?
We like to line up the edge of the cutting mat with the ruler guides at the front of the cutter. Then set the wheels down about 1/8" inside the edges. You can of course position the wheels differently, if that works better for you.
If you're contour cutting, you'll want to position the blade right over the first registration mark.
OMG, thank you for walking through the contour cutting process. You don't know how long i've waited for someone to put a simple tutorial up for it! My only question is when I try to contour cut it reads the "diagonal line" but instead of moving onto the next "bracket" it just starts to move diagonally outward until it hits a part of the image then the red error light starts blinking. Any idea what this can be? I can post a youtube video of what it's doing if need be but maybe you already know what the problem might be? I have the same exact model you show here.
+Rafael Gonzalez Hi Rafael, I'm the technician in this video and I'll be happy to help you. The error light will only occur with the contour cutting mode when the material is set incorrectly OR you haven't sized your material properly before you cut. So if you notice in my video at 23:11 , I place my pinch rollers outside of the entire graphic and I hit Origin set (3) times to measure this width. Once it finishes measuring, you need to manually move the blade point right above that 45 degree line. If you look at ALL your registration brackets, only one of them has a 45 degree line sticking out. Make sure that point is where I line it up in the video. Then you will need to go to Great Cut and click File, Output, and Read Material. The measurements for width will pop up and if you did it correctly, there will be no message. If you did this wrong and measured it too short, it will say, "Jog will be segmented." This means what you measured is TOO short for the size of graphic you're trying to cut.
Always remember before you print your graphic that your object is smaller than your printable area on both. Please watch 20:57 for this part.
Rafael Gonzalez did you resolve you problem?? I have the same thing
What could be the problem if there are no parameters in the output section
- The cutter might not be connected properly.
- You might not have the correct cutter selected.
- Save your file and close GreatCut. Try reading the material again, wait for it to finish, then send your job to cut.
Thank you so much 😊
You're welcome!
Muy didáctico el tutorial. Podrían hacer un tutoral con para la calibración del ASS de la EXPERT II? Mi plotter corta pero no alinea correctamente los bordes y corta como si estuviese movido. Podrían aconsejarme qué hacer o qué debo hacer?
Does anyone know the blade pressure inside the gcc cut4 program with a gcc expert 24xl using b-flex gimme 5 vinyl? I am using a new 45 degree angle with a 80 pressure and it's not cutting.
Hi there, if it's not cutting, first please make sure the blade is sticking out of your holder. On the Expert II's they should allow you to max it out and the blade should be sticking out a bit more than a credit card thickness. Then, you can set your pressure to about 120 grams of force and that should help.
So What Kind of Printer do I need to print out the art work ?
Hi Dan, you will want to use the printer that is compatible for your heat transfer paper. In this video, we are using the Paropy Dark Pro Inkjet Heat Transfer Paper. This transfer paper was printed off of a standard inkjet printer.
hola gracias por el contenido tengo un problema con los drivers ya los descargue de gcc club pero no me funciona donde puedo conseguir el one click de intalacion gracias
Si usted compró su máquina de nosotros, llame por favor directamente para la ayuda del producto. El número es 800-215-0894. Si lo compró en otra tienda, debe ponerse en contacto con ellos. Además, puede comunicarse directamente con GCC para obtener ayuda.
(Lo siento si hay algún error. Estamos usando Google Translate para comunicarse en español.)
Do you have a video on print and cut via coreldraw?
We do not, unfortunately. We recommend only using Great Cut as it offers a cleaner, easier way of executing this feature.
Im a little late but just got the Expert II LX. Do you have, or could you make a tutorial on using Illustrator with this? Its just not user friendly at all and there are no real clear tutorials on it anywhere. Its like the driver they made for it was just to get by with but lacks a ton of polish
Unfortunately working with Illustrator is not a strong point of ours. We usually suggest designing in Illustrator, welding the image, then opening in Great Cut. Great Cut is able to directly import .AI files, so that does make the process a little easier.
@@HeatPressNation Illustrator is how I've always designed before, this is just the first time I've used a cutter that didn't have it's own software included for the actual cutting and trying to avoid buying more design software when all I would be doing is just using it to position with. If I gotta though, I gotta! Do you know what the Great Cut software costs? I can't find pricing anywhere!
The GreatCut software should have been included for free with your Expert cutter. If you bought your cutter second-hand and need to purchase separately, you can call our Technical Support Department and they should be able to place an order for just the software.
(800)215-0894 // 8:30am to 5:00pm PT, Monday through Friday
When I go to output sometimes it doesn't cut. Why is that happening Thanks
This happens because of 1. Your graphic is not a vector file or 2. Your cutter is not connected with your software. If you go to File, Output, and nothing pops up. Then your design is the issue. It needs to be vectored. If you send the job from the Output screen and nothing happens, then you have a loss of connection with your cutter and will need to be set up once again.
great video very eduactional, many thanks it helped me a lot where can i find more of that type of video?
We have tons of great videos like this right here on your TH-cam channel. Be sure to subscribe: th-cam.com/channels/AHJiAKDzyq25mOIr9d4VGQ.html
@@HeatPressNation thanks for that
what are the software s that i can use for PR 721 plotter to cut prints
So sorry, but we're not sure. Try contacting the cutter manufacturer directly to see if they have a list of compatible software.
What do you call the clear laminate you placed the paper on ? Can you send me the link so I can placed my order please
That clear material is actually called a cutting mat. We sell the Silhouette Cameo Cutting Mat in 2 sizes. We also carry the MultiTack Carrier sheet if you are cutting up to 20" x 11 yards.
Can I use vinyl master software with this cutter?
Do you mean SignMaster? You can use SignMaster to cut with GCC cutters. However, you will still need GCC's VLCD program to adjust your settings. Also, the contour cutting feature will not work.
Necesito ayuda tengo un plotter como este gcc expert 24 lx y no encuentro driver ni licencia para usarlo en win 10
what if you dont have a cd port?
GCC has now made their software a digital download. A voucher code and download instructions will be included with your GCC vinyl cutter.
How do we adjust blade offset with the GCC lx 24 on Great cut?
You will need to access the VLCD program in GreatCut. To do this, you may need your original disc.
If you purchased your cutter from HeatPressNation.com, you're entitled to free lifetime technical support. Just call us at 800-215-0894 with your order number and one of our trained technicians will be happy to help you adjust your blade offset. If your cutter was purchased elsewhere, we recommend contacting GCC directly to get more info on how to access the VLCD program to adjust your blade offset.
-Jared
Show I have (Register/crop Marks) instead of [Register/ job Marks]
Depending on the software versions, they may be named differently but do the same exact thing.
When do I put the machine online and off line?
Offline mode is usually engaged to adjust the vinyl after it's been loaded onto the cutter. You can use the up & down arrow buttons to move the vinyl forward/backward and the left & right arrow buttons to move the blade carriage left or right on the track. Once your blade is where you want it to start cutting, press the "origin set" button and the cutter will keep it's position as the new origin. If you just press the button to go back online, the machine will adjust itself to the prior origin point.
in what format does it need to be saved? to send it to print...
If you are printing the "image" for contour cutting, then I recommend a high quality .jpeg as it is the easiest to work with. If you are cutting the graphic for vinyl, the I would recommend a standard vector file like .ai, .eps, or .pdf. But make sure they are first vectorized before they are saved in that format.
Hi can I use any cutting Matt for this cutter
Yes. We use an extra Silhouette Cutting mat with our Expert cutter all the time.
i need driver...Can you send me the download link
If you purchased your GCC cutter from us, please feel free to reach out to our Tech Support team at support@heatpressnation.com. If you purchased your GCC cutter from another retailer, you can reach out to them or GCC directly (www.gccworld.com) for support.
How does this machine compare to a graphtec ce6000?
The Graphtec CE-6000 series is faster, quieter, and is compatible with both Mac & Windows operating systems. The GCC Expert II LX does have a greater cutting force and is considerably more affordable.
Does this cut 11x17 heat transfers??
Yes. It is capable of cutting heat transfer vinyl, as well as contour cutting printed heat transfer paper. If you're needing it to cut 11x17 transfers, you'll want to purchase a 12"x24" cutting mat. You can't cut heat transfer paper without a cutting mat (as shown in this video).
Is there a way to use it with a mac???
There are a few programs that allow you to run Windows on your Mac. That would be one way. There's also a program called Sure-Cuts-A-Lot that is Mac-compatible and can run a GCC cutter. We've had more of our customers happy with that than the Windows-on-Mac route. We don't carry that program, but a little visit to our pal Google will get you going in the right direction ;)
Please make a video on how to cut smaller pieces with the gcc expert 2 lx. I bought my machine from your company. the lx never reads the correct size of my vinyl and there is no way to change it in the setting for extra small pieces. I have to keep using my old silhouette because there are no true up to date instructions for the new cutters and software. please dont just say i can use a mat. Please explain the settings. thx.
If you purchased your machine from us, then you are entitled to lifetime technical support. Our technicians are trained on GCC cutters and software and can help explain proper sizing, loading, and cutting of vinyl.
They are available Monday through Friday from 8:30am to 5:00pm PST at 800-215-0894. You can also submit a support request at heatpressnation.com/support.
(Not trying to avoid explaining, but it's a lot to cover and wouldn't be relayed properly in a comment here on TH-cam.)
And when i called "technical Support" (after being on hold for 25 minutes) the rep told me that my issue sounds too technical and the tech will be in in an hour. All I wanted to know was how to fix my vinyl from moving around even though it is secure under the rolls ( and yes under the white marks) and he had no response. Why is is that customer service ends after the payment confirmation is completed?
So sorry about that. Not all of our sales reps are trained on all of our machines. I'm sure that's that rep recommended speaking with a member of our tech support team - who are trained on these machines specifically. If you want to avoid waiting on hold, you can create a support ticket at heatpressnation.com/support and someone will be back to you as soon as possible.
When I click output it’s says to “save as “ but then nothing happens after
I am having same issue . What did you do to resolve this ?
This happens because under the Output screen on the right side, you need to make sure Plot to file on the top is unchecked.
Hello Sir
Can you provide me Expert 24 plotter Driver setup
The driver does not need to be set up if you're using Great Cut. Only if you're using Corel or other Sign cutting software you need to set up the driver.
Happy
The was was definitely a little off but not too bad
You miss the ".com" part...
Yes you're correct! The problem was that part of the image was too small and delicate to cut and provide in the video, I was just showing a basic example of how it cuts. This was all done on the first try so there is always adjustments and improvements you can always make with your work!
i had no CD in my box
Hi there! This video might be a tad outdated as the software for these machines are a digital download instead of a CD.
I never got a CD.
Newer models of these GCC machines will come with a digital download instead of a CD. You should have received an email from the company where you purchased your machine.
@@HeatPressNation i believe we did, i appreciate you getting back at us thank you.
Hello sir I'm Hrishi from Pune India . Sir I want to start a t-shirt printing business at small scale so I want all the equipments from heat transfer machine printer vinyls cutter ink sublimation papers vinyl papers etc.
I want quation of all the things do contact early.
- Thank you
Unfortunately we're not able to ship internationally at this time. Also, there are a lot of different products to choose from. We suggest searching for a regional distributor in your area and seeing what they recommend for your business. Also, you'll save a lot on shipping from someone local vs. an overseas supplier. Best of luck to you!
nicked off the top of the letters
Yes, the cutter in the video was not calibrated correctly but if calibrated, you can make it cut perfectly every single time. Cutters out of the box may be off by 1mm which can be fixed in a quick second.
the worst pizahit plotter.this plotter must be out business.
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