Top 5 Problems Chevy Traverse SUV 1st Generation 2009-17
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These are the top 5 problems with the 1st generation Chevy Traverse, which you can find in model years 2009 to 2017. In this video, Len points out the most common problems you might have with your 1st generation Traverse. He then gives you tips on how you can diagnose and resolve those problems yourself!
Check out this playlist for more great tips from Len and the rest of the 1A Auto crew!
• Tips & Secrets only Me...
0:00 Top Problems Chevy Traverse 1st Gen 2009-2017
0:15 Transmission Issues
1:36 EVAP Purge Valve
4:15 Front Struts
6:37 Master Window Switch
8:57 Strong Arms
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What is the answer
I have 2009 traverse with 182k miles. It's been a reliable vehicle for our family for the last 15 years . Daily driver and our vacation vehicle.Just regular maintenance, oil change every 5k miles . Still looks good and still runs strong like the first day we got it.
Just replaced my EVAP Purge Valve after following your suggestion of checking the suction after removal. Installed the new valve and all is well again! Thank you!
Thanks for this info. Every single issue I’m having with my 2015 Traverse. Makes no sense that cars break down so fast these days. Transmission issues are crazy so early! Seems like Chevy needs to do a major recall and fix these transmissions for free!!
Yea have a 2017 Chevy traverse and I have not had any major problems. Only a wheel alignment and light bulb change. Got it with 40,000 miles on it. All I have to do now is replace tires. I’ve had it over a year. It drives great.
My 2011 Traverse has 240k on it. It still has the original engine and transmission. I’ve replaced the front struts, water pump, camshaft sensors, VVT solenoids, and catalytic converters. I do 10,000 mile oil changes with synthetic oil and Lucas oil stabilizer. I never have to add oil between changes. Considering the horror stories that I hear from other traverse owners, I feel like we’ve been blessed with a pretty reliable vehicle. I never expected to get this much service life out of it.
+@brianfurr2658 Thanks for the feedback!
Applaud this team for all the work they put in
Just bought 2014 Traverse AWD in August, 2022 for $21.5K. About 108k miles, suddenly my wife says she can’t go over 25 mph. I immediately think to myself “Drivetrain.” Thank God we put $5000 down to qualify for the 3yr warranty for transmission and engine replacement in the event of failure. I’m already very sketch about this damn vehicle with such a few miles. UPDATE: mechanic says he can’t find anything wrong with it!! Then we get it back and break down again. Now it’s BACK in the shop
Had a 2012 Traverse.. Absolute nightmare. Was like driving a ticking time bomb. Every day I was waiting for the transmission to fail or the engine to seize. If u have one, you know what its like after 90k miles. Get rid of it!!
This video was so timely for me! I'm getting ready to do an evap purge job for a friend on a Chevy sonic! Thank you so much!
I have a 2016 with over 100k, all I've had to do to it was replace the purge valve and change the transmission fluid. Got it with 46k on it and its been great so far.
Except for the 17-20 mpg, just traded mine in for a 22 hyundai tuscon.
How about gas economy? Intown and highway?
Wish my dealer watched this before replacing my purge valve. Problem remained, they said there was a valve at the tank and it would be really expensive to replace.
I wasn’t driving the car much, so I thought maybe the valve gummed up from aging gas. Put in two bottles of Techron in a full tank and took a 200 mile round trip over a weekend. No problems since, that was 3 years and 30k miles ago.
I have a 2016 ltz awd, it drives and runs fine for me so far. 150k on it. Definitely going to watch for these problems though. Had the mechanic check everything, said its mechanically great.
We had to have our transmission rebuilt and replace the purge valve. We did find that for certain years of the Traverse, the purge valve is under recall so our purge was covered. Transmission also had the issue shifting before 60k miles so it was covered under warranty.
Forgot the main problem with the Travers/Enclave/Acadia - the POS 3.6L V6 and its need to have absolutely perfect oil condition and level at all times unless you want to replace timing chains. Seriously, if you have one of these behemoth piles of junk check your oil level at least every other week and don't follow the maintenance guide on oil changes - change the oil every 3-5k (depending on driving style). The 3.6L is too small of an engine for the weight of these and any stress will cause timing chain stretch and premature timing chain failure
I have a 2011 Traverse. Has 215k miles. I'm pretty happy with it. But I agree, you do need to watch the oil level and use full synthetic oil (I like Penzoil Platinum) and a very good oil filter.
I wish I did my research before buying one. Had my traverse for a month. Had a oil change about a week before my car took a huge dump. Timing chain snapped causing my engine to seize.
2011 did the same thing. 5500 dollars later it's now having a engine misfire. I pray this the last job
@@jasminemarie9683 what year is your traverse ?
I change my oil at 40% oil life left lol, but no problems so far.
Man you bad ass I've had 4 out of 5 of those problems within two years and hopefully you've solved my problem with the purge valve
From a Traverse Form…
I have a 2012 Traverse that started using oil about a quart every 1000 miles. I removed the air tube from the filter to the throttle. Oil was inside. 2012 doesn’t have a PCV valve, just a metal unit with small inlet hole and two small exit holes. This plugged and pressurized the engine and oil was pushed into the intake. I replaced this can and increased hole sizes almost double. Stopped my oil consumption. I don’t know if the 2019 has the same. Check for oil in the air intake, if it’s there, probably the positive crankcase tube is plugged. I also spray a little cleaner into the rube to this every oil change.
Exactly! This tiny breather valve is the cause of excess oil consumption, gummed throttle body causing stabilitrak problems, timing chain issues and gummed valves. I can’t believe this has not been fixed with a recall.
Thank you for this. The only issue that might give me pause is the transmission. The rest are simple fixes. Feeling much better about this vehicle.
I have a 2010 since new. Best car I have ever had. I'm 67. My wife has a 2020 high country. Fine car. I plan on buying a new 2024 redesign soon.
I've had 2 issues with my wife's 2017 Traverse. She went over the service life on the transmission fluid and it started to slip. Changed the fluid and filter and did a flush, reset the shifting on the TCM and it fixed the problem. Problem #2 was the engine coolant temp sensor. It is right next to the front exhaust manifold. It made the ac stop working, too. When i squeezed the electrical plug to disconnect from the sensor it disintegrated in my hand and I had to replace that too. The pigtail was triple the cost of the sensor. Ridiculous!
Very informative, thank you!
Thanks for the tips i had transmission trouble but it was two switches and I replaced a timing belt. I just replaced the master windows switche. 200,000 miles. Running pretty good. ThNks again😁😁💯
What exactly was your transmission problem.
Thanks a lot you really help me I have engine light on and overheating also with my 3 windows not going up or down either 🙏
I have 2017 with no issues so far. I think that nit picking on the window switch that had gotten wet and then failed is a bit of a stretch. Of course it might fail if liquid got on it and no one anything but wipe it off. Other than that, this is a very informative video.
Thanks for the video and one of the top and repeated problem in 09 Traverse is engine mount. It has almost same sound as struts and needs replacement almost every year
+A D Thanks for the tip! We'll pass this info along to our production team.
Me too. Who had the bright idea to make engine mounts hydraulic? Mine sprung a leak.
TCM can also cause transportation problems. I had 2010 no wave plate issue but would go into limp mode 2 to 3 times a week . Go to park and back to drive would fix issue. Found out Transmission control module was not allowing enough fluid to flow into transmission at certain points which would caused the problem replaced TCM never had another problem was not the wave played issue did tons of research
You guys do a great job with your videos and the information contained.
well my 2011 traverse has been roaring like a charm luckily other than these pesky window switches right now. 152k miles and counting. changed struts and a brake leakage once, normal wear and tear. great video buddy, loved the info.
Same here 180k! Had it's first check engine light over the winter. O2 sensor, no biggy. Halfway decent cars for what they are. Not my favorite, but hauls the family good.
how did you know you had the brake leak
Upon the second time my Traverse 2018 was looking at another transmission replacement (first at 18,000 and then 27,000 miles), I sold the car to the dealer and glad to be rid of the headache.
That falls in the lemon category. Hope the dealer gave you a decent price for it.
😮
Thank you so much for sharing us your knowledge!!!!! Very much appreciated and grateful 🥲🙏 thank you! So very detailed in a brief moment 😁 thank you!
We have a 16 traverse, and had all but the strong arm issue. Luckily, with the transmission, Chevy is covering them until 120k miles now.
Awesome!
Thank you for sharing 🌟
2012 Traverse: Ive got the front struts, transmission slipping hard, and difficult to open rear hatch arms. Sometimes the engine sounds like it's skipping a beat when in third gear. Also, Rear AC lines I have found to also be a common issue on forums. There is a plastic coolant line bracket on the back of the engine that breaks, allowing the coolant line to rub against the Rear AC high pressure line and blow it out. Aftermarket AC lines from AutoCoolingSolutions and $400 labor got mine fixed. But then the lines to the condenser blew out on the drive home from the shop that very same day. I wont be getting a Traverse ever again, it seems that everything is failing all at once at 115k miles
I bought my 2012 brand new and didn't start having issues until about that mark too.
Same here I'm at 128k and it's crumbling
@@dandan2903 250k going strong, but finally need a rack and pinion.
Replaced the purge valve, Helpful on the window switch, door connections affect loss of audio through stereo
Dam man that's a great video well thought out an you explain things pretty good thanks
You didn't mention the oil burning problem that most of us seem to have. I have to add two quarts of oil in between oil changes on my wife's 2016 Traverse. It has just under 100k miles on it.
Thank you for these great tips!
My 2015 Traverse has a few of those issues. I've changed the purge valve but that didn't make the CE light turn off and is still growing the same code. My car is shuddering. Feels like my engine is only at half power. Still trying to find out what else it could be causing the issues.
Then my master switch went bad. That was a fast and easy replacement though.
I have a 2009 LTZ Traverse and at about 120k miles I had to have the timing chains replaced (luckily under warranty). There have been a myriad of other issues that we've had to get fixed over the years, but mostly just wear and tear sort of stuff. It's currently back in the shop this morning getting control arms and bushings replaced because the car sways back and forth at highway speeds. I had the struts and brakes replaced a few months ago as well.
Why u replaced the timing chain for ?
you changing oil at like 10k miles or something?
I have a 2016, and it does this thing where usually every drive if you hit the gas, the car will start shaking or trembling, especially past 50 mph.
The traction control keeps turning off, and the stability track alert keeps coming on for me to check it, and I’ve had it checked multiple times
@@MrEddyedr I'm having same problem then just stalls and doesn't crank. code says ignition relay. forum recommendations change engine compartment fuse box
Thanks, have a evap light, thanks to you I fixed it
Well we have a 2011 traverse with 235000 miles I’m getting ready to replace the struts next week can’t complain about the car been a good one
My 2015 Taverse has had 3 of 5 of these. Good list!
I have a 2013 Traverse with 124k that had a bad purge valve and just had my struts and shocks replaced because it was driving like a buckboard over Missouri's terrible roads. I've also had a motor mount replaced the water pump and the rear blower motor. Other than that it's been a good car. Grrrrrrrrr Meanwhile my wife's 2009 Corolla has never gone under the knife for anything except safety recalls.
How is the corolla with children?! Had my first child abiut a month ago and looking to replace this piece of crap … comfortable in the front with carseat behind?!
I have a 2013 traverse as well with only 72k miles on it. Never gave me any trouble until recently with cranking. Wonder what that can be.
I have a 2016 I bought with 45,000 miles. I’ve put 90,000 miles since and the only problem I had was the purge valve which is a $30/5 minute part/fix. Other than that I changed the trann fluid and the transmission has been fine.
I have a 2017 traverse and I have a problem with the ac unit. When I turn the traverse off I still hear the ac on by my engine. So I’m looking for one of your videos that can help me fix my ac and maybe find a leak. Now I can try and fix my master switch for my left back window. Thank you
Both low beam lights went put at same time, high beams work. All fuses & relays are good. This seems to be a common problem too. Any ideas on a fix?
I love your video of the 2010 traverse LT my goodness I learn a lot about my car which was given to me so I had to learn about it thank you all very much
I bought a old 2009 Chevy traverse I absolutely love it I think the purge valve needed to be replaced. Thank you for the video.
It’s only a matter of time when things start failing. Usually takes about 2 years. These suvs will nickel and dime you. Worst car made I’ve been told by numerous people and my 2 personal mechanics. One said hurry up and get rid of this car. An alternator is like $600 to get fixed. Struts are $300 for both. The motor mounts are like $100 or more each. Surprisingly my area is known To sell these ALOT. When my car stopped the first thing the tow truck guy said was” this is a bad car” I’m like ugh I’ve been told. Recommendation..save your $$$ for the just in case bc it will happen.
"You're gonna have to tear apart your transmission" was so nonchalant 🤷🤣
🤦♀️
IKR 😨
You must lead a pretty good life for that to be the most dramatic thing in your life.
Haven't had issue with trans or tailgate 🤞 but I have had the other three. Good vid.
Same, 2-4 I’ve had in a 13 Traverse LT
What are symptoms of catalytic converters going bad? 2009LT it has around 280,000 miles but has rebuilt jasper engine and jasper transmission and we also have replaced coil packs and the suv keeps throwing up engine light! Car paid off thank God! Any advice would be appreciated! Thanks great videos by the way!
Little too late for me!. But one more thing you should check and was my first issue with this vehicle was the strong arm of the hood. Just couple months after buying my 2011 Chevrolet Traverse it was my very first issue. After that AC then several window Switches, rear Shocks and last the Purge solenoid valve
My 2010 Traverse flooded out this morning. Advice for a used or salvaged engine? Tony
This was soooo informative. I sure did smash the like button!!!
+JCINE Williams Thanks for checking us out! 1aau.to/m/Shop-1AAuto-c
+JCINE Williams We do not have a video for this repair right now, but we'll keep this request in mind for a future video! 1aau.to/m/Shop-1AAuto-c
You re the best i have the same problems almost change all from strought lift gates the power push button all the 5 problems i still love my car and time for me to get rid off thanks
You had everything on a nail what the problems I have with my Chevy Traverse I replace those problems but my one biggest problem is my radio my radio stopped working but the music only come out in a tweeters I was told that its the amplifier or I need to replace the whole radio any recommendations on that anybody have problems with the radio goes out in the tweeters only play in the dashboard on a hottest day the radio pop back on only on a hottest day when it's hot on the inside of the truck
Our 2010 Chevy Traverse is a serious oil burner (we need to check it twice a month or it may go below minimum). It seems to be a very common issue on the direct-injected engines (the PCV seems to be designed for the much lower pressures of indirect fuel injection), which also wears out the timing chain prematurely (ours ended up needing replaced, even with us filling the oil regularly; it passed the point of no return). Another issue seems to be the headlights--we replaced both low beam bulbs last year, and one of them is burnt out again (and no, we did not touch the bulb shell).
+x Hades Stamps Thanks for the feedback!
Transmission was done. Power steering rack. Lower control arms rear wheel hubs. Motor mounts went bad and cracked the front cat. The list goes on.
Great info on the valve! It’s an issue I’m dealing with my traverse
I have a 2012 Traverse LTZ with some trannie slippage. my Mechanic put some thicker fluid in and the slippage stopped for a few moths but is gradually coming back, That issue you mentioned in your video what might the cost be to fix it.
Yup window problems. Passenger goes down after few tries. Thx for the vid. I have a problem that I can’t find on here. All my windows are scratched on the outside from sand ,rock and debris. I tried cleaning the rubber part that meets the window on bottom but problem keeps happening. What do I do and do others with same car have this issue? 2011 traverse Lt. thx
You failed to mention the elephant in the room, the 3.6 liter. You could do another video with a list of issues with that engine alone.
2017 Chevy Traverse. I replaced my calillitic converter for the second time in 4 months, would the purge valve be the cause of that? Which we replaced 2 weeks ago. If not what can be the issue Thanks for you for your knowledge.
Thanks..very helpful
How about the power steering issues? I heard those are pretty common, and I am started having issues last week.
What issues are you having with power steering?
Mine is making a squeaky sound when it first starts and then goes away
Our pump needs replaced right now. Looks to be quite common issue.
I have a 2017 Traverse and it’s been a great car with minor issues, however I wish we knew sooner about the master switch!
Most cars can be reliable if you drive conservatively and gently and this car is an example of that. Our car is at 130k+ miles and we haven’t had a single engine problem, just routine stuff.
Daughters 2012 Chevy Traverse V6 repairs: 60,000 miles complete ac hose and rear evaporator replacement. 95,000 miles transmission failure. DVD player died. 120,000 miles, rear crankseal leaks - service bullitin 14-06-01-002A crankshaft thrust bearing failure. Installed new thrust bearing, seals, and replaced damaged torque converter drive plate. Water pump leaking and replaced. Power steering pressure hose leaks and replaced. AC compressor front seal failure and replaced AC compressor. Performed GM 100,000 mile timing chain and gears replacement. Chevy dealer wanted $11,000 to do the repairs. Dad's garage is now empty.
This young man is fine, and he fix cars!
Got 2011 traverse 2 yr ago.had rebuild tranny now the certer part of dash info area goes out so never know mileage ECT until it comes back on when wants to work and tps lite is always doing same huh.187000 miles otherwise runs great.lots power motor wise.runs great
I have a 2013 chevy traverse Lt with a problem with the Dorman hose in the back do u have any videos regarding a replacement or repair if this ???
Thanks for this
Hey my buddy has a 2015 traverse that the heater doesn’t work in the rear but it does up front do you know what is wrong would it be the blend door actuator. Thanks in advance
Hello, hey I have a 2012 Chevy Traverse LT trying to put the power steering pump on and I'm having the trouble that when I drop the subframe on the passenger side it's only going down two of the four in required to pull the power steering pump. Can you think of anything I could have done wrong?
I love my Chevy Traverse but I'm having problems with my power steering or rack-and-pinion. Steering is hard to turn can this issue be resolve?
My 2012 Traverse sounds really loud when I start it and accelerate. My tire pressure sensor isn’t working either? What do you think it can be?
Dang, my traverse has a couple of these issues! Thanks!!!
Ugh mine too 😢😢
Hey brother..can you tell me how the car is...like engine..comfort..everything....cause im considering to take one
Mine does too 🙄
@@adilck591 take japanese if you need 7 seats you got outlander pajero land cruiser 120-150-200 lx460-470-570 rx450l Subaru tribeca
Stay away from infinity and nissan and you are good
The EVAP/Purge valve issue is covered under TM, at least my ‘17 was. No check engine lights, shuttering immediately after fueling. After a week, CEL finally came on, and they fixed it.
Thanks so much! I feel equipped to check out used vehicles as a woman!! I appreciate you!
+Sharon Johnson Thank you! We love empowering our customers and showing how to perform DIY auto repairs with our high-quality auto parts. 1aau.to/m/Shop-1AAuto-c
How did the AC issues not make the list? I have a 2011 that had only 124k when I got it a year ago. Tons of talk but no real answer to the root of the questions issue. The steering knuckle also leaks and gets dry causing an annoying clunk when turning back to center. Both very common.
I have a 2011 Chevy Traverse and the exhaust system had to be changed the whole Cat converter twice in 2 years. I didn't know these things went bad and the second time the engine light didn't come on the emission station told me and once i had that fit it is now giving me a failed emission again but no engine light is coming on. What can I do to fix this problem. And I don't have $5,000 to change it again. Please help me
That was presented well and very informative. I've also had my struts replaced, the AC lines replaced and the master power control switch replaced. Now the check engine light along with stability traction / no park assist comes on while I'm driving my 2011 Traverse and it looses power. What could that be?
Throttle body
hello did you fix your issue?
I have a 2017 CHEVROLET TRAVERSE LT AWD with 130k miles on it, that has several sporadic issues with no check engine lights. Occasionally, when accelerating, especially at higher speeds to get on the freeway, shifting from fourth or fifth gear I get a loud grinding noise. Also occasionally when I accelerate the car has a shudder from 35-40 mph. As for braking, occasionally the car will shake (visibly noticeable as the steering wheel shakes) but it is not constant and there is no brake noise. While driving the car seems to have an issue with possible misfires or bad gasoline I don’t know which but occasionally as you drive down the road you’ll feel the engine sort of shudder. You don’t lose any power or anything there is just a random little shimmy every once in a while. Again no check engine lights and when I take it to the dealer they can’t get the car to replicate the issues.
Ours does this also does anyone know what could be causing this problem
Purge valve… after you get gas does it ever not want to turn over
I have a 2010 Traverse. The brake lights turn on and off while driving or sitting. I have replaced the brake position sensor is there also SPST switch. It is also preventing me from using cruise. Of course I also get the service Stabilitrak message. reduced engine power then pressing the accelerator have no effect. I was recently forced to jump a curb. But if the tone ring damaged wouldn't I get the ABS light?
130k mile on my 2011 traverse LT2 have to change out front and rear suspension so far. 7 people all the time I have a feeling the transmission is next.
Suspension, power steering, A/C hose, low beam headlights. Many headlights. Finally put LEDs in.
And my wife was just describing what he was talking about with the weird starting after fueling being a problem with the evac valve. Also master window switch issues.
What about the oil situation? I been reading that the "only Dexos oil" thing is a GM scheme cause they get a fee for the expensive oil change. So can I use quaker state or another oil brand or JUST dexos???
I have a 2010 Chevy traverse I have a valve that One valve is snapping rocker arms the rest of the engine moves and tries to start what can I put inside the valve through the spark plug to be able to loosen it up to where it will start. I also have one of the sensors that’s over by the timing chain that came apart and the sensor part is still stuck in the engine hole how would I get it out? Is there a way of unsticking the valve Without tearing it apart.
I bought a 2011 Chevy Traverse. My power steering went out. I had the power steering pump replacement but now it’s still really stiff. I went back to my mechanic and they told me my rack and pinion have gone bad as well. Also, most recently my brake light turns on but it doesn’t stay on long. I’ve checked the brake fluid reservoir and it’s full.
Is the fluid in the reservoir clear or brown/black?
I'm pretty sure that the brake fluid has absolutely nothing to do with your brake lights... 🤣
Rack and pinion it is
Exelent video thanks ✍👨🔧👨🔧
I bought a used Traverse! I’ve had nothing but problems
Me too I took it to Chevy and got it back still doing the same problem so basically they gotten free money 😢
Another problem i in counter that lift gate button at front panel didn't work,and also something prevent liftgatego up or down when u press open/closed button
Problem #6:
Parts are way too expensive 😫
We own a 2015 ltz traverse & if and whenever it needs parts replaced they cost more than the same parts do on my Cadillac CTS! 🤔
Can you tell me anything about service theft deterrent system on 2017 Chevy traverse . My car won’t turn on, I had to disconnect battery bc car was still running without key in ignition .
My Father-in-law has a 2009 Chevrolet Traverse LS with a manual seat adjust that is hydraulic and does not work properly on the driver side. Do you know where I could find schematics and information on this seat adjustment mechanism?
Do you know anything about the radio freezing up and staying on . It started out by being triggering from connecting my phone to the car. I need help
I have problems with my evap system I have already replaced the one up by the motor and it ran better but I still having problems with the evap system what do you recommend from here
My 2011 had a bad front rack. There was a TSB on it. Started with leaking power steer fluid.
Also lower control arm bushings will wear causing a clunk type noise.
Mine is making the death growl. I'm sick of it and embarrassed!
I'm having the same problem on my 2011 with the clunking noise when turning. Have no clue what it is
So funny I have number of these issues especially after filling up with gas the car will turn over and turnover and turnover I found a shortcut around that but ultimately needs to be fixed. At the window control sensor problem with the one that's getting me is I just changed the battery in my vehicle and the AC stopped working. Now I've gone through the fuses and have trouble shot that all is good but where is the AC microprocessor? How do I reset that?
Add REAR AC to the list GRRRR!! I keep hearing it's a factory defect. I have 2014 Traverse with 170,000 and have had to change the power steering pump, changed transmission, and replaced struts.
Thanks for the video! Now I know how to troubleshoot the window problems SMH....
Anyone has issues with fan blower on? I’m considering it’s the feature left on active, but I don’t know how to disable that feature. Any help will be great, thank you
So I have been riding around with the check engine light on for 3 christmas leason well on 5/31/21 the car was struggling with a ruff idle and no get up and go.
I take it to get code pulled and came back with the P0018 P0019 P0018 P0019
I'm in tears because that code is very bad and expensive. I remembered that I bought the perge solenoid back when the check engine light came on. So I watched more TH-cam videos and decided it can't hurt to try.
I would also like to add that my solenoid was not sucking air.My husband said no way, I said please try it bla bla bla.
Well here I am just came back from a one mile ride quiet running no stubble.
no shifting ruffle No check engine light.
I came back on TH-cam checking my go to guys for locations and problems people have with this awesome SUV
because my car had really started running ruff.
You bought the worst car ever made.
Disposable after 135k miles or less.
Toyota can reach 200k no problem.
i have a 2013 chevy traverse ls. the lights on my gear shift do not.light up nor do the ambient lights on my dashboard behimd the blue stitching. do u know how to fix?