It’s more ethical to give business to their competitors. If you break up with an abusive person for good, why waste attention on them by stalking them on socials when you could be out building another relationship?
I remember when Adobe first switched to subscription-based; I was devastated as a high schooler saving up for a Flash CS5 license. My rage at Adobe and subscription-based models has only grown since.
@@M1hawk21 this is not a solution though, better solution is trying and learning different brand of soft, Maybe try davinchi , fcp or other lesser knwon alternatives. using cract only bind us more with the shi**ty company. and when you switch to professional setting you have to pay them for using the soft, you can't use crack forever. but learning others is a very good practice.
@@being47 why though? Although the alternatives have come a long way. Sadly these adobe applications are almost like a standard in most places and they also have most resources out there to learn from.
@@M1hawk21 yeah i know, but if you are working somewhere and they use adobe prpduct its their headace for the subscription or any legality for using adobe. I'm talking about personal and freelance work. You don't have to use adobe, Only photoshop is something that adobe kind of mastered the photo editing, but rest we can get most places.
@@M1hawk21Smaller programs need money. That’s how they grow. If no one is buying or investing in their products, how are they supposed to improve? As for Adobe, pirating it is like saying you’re glad to be rid of your abusive ex but then keeping their number and still liking their social media posts anonymously.
I use Final Cut Pro and the Affinity suite as an Adobe replacement. The Affinity suite has a killer feature that I really appreciate: There is only one file format for all three programs. Translated to Adobe, this means that you can simply open and edit an InDesign or Photoshop file directly in Illustrator and vice versa.
A hack that I learned is that you can say you signed up for/with your work/school email credentials and you no longer have access. They will refund you 100% without paying the dumb termination fee
Adobe was charging me monthly. Twice. Two different amounts via PayPal. I removed them from PayPal on that end and then went through their site and cancelled both. Never again. I'm tapping out on subscriptions.
I paid for one month didn’t want a subscription. About a two weeks into that month they had a pop up when I clicked on it. It offered me 90 days instead of 30 for my $30.00. Sure why not, free is good. I had problems with CC and it took them 3 days to correct. Few days later I completed my project and wanted to cancel it so I wouldn’t forget. So I proceeded to cancel and it pop up saying if I cancelled earlier I would have pay ninety some dollars for cancelling early. So I waited till the 29th and went to cancel again. Same thing, I’ll be charged for cancelling early. I then called them and sure enough they said you’ll have pay $96.00 or so for cancellation. I said you’re going to charge $96.00 for cancellation one day early. They said no we’re charging you for cancellation if your subscription.I said I don’t have a subscription that I originally paid for one month. They said no sir you have a subscription. So this went on for fifteen minutes or so and I then asked for a supervisor. The supervisor told me the same thing. I told I sign up for a subscription that I was month to month. He then told me no you have a subscription didn’t you read the fine print. I blew up and f;:k that and I told I’m not paying you $96.00 when I was in month to month. He then said ok I’ll give you a break and only charge you half. I said hell no and that I was going to call the New York State Attorney General office and file a complaint and tell them if your deceiving business practices and also post it in Facebook. Finally they caved and didn’t charge me anything. No sooner did I hang up I purchased DaVinci Studio and live it. Also, bought Final Cut. Adobe is greedy as sh:t, especially, this was during Covid when nobody was working and they were making all that monthly money. They used to be a great company but not anymore.
I know many people that have spent hours on the phone to dispute this. When you sign up, it is impossible to understand the catch of the 1 year thing. I am so glad they are getting sued.
For several years I've been getting 3-4 months for the price of 1: sign up for Adobe with Paypal, pay for the first month, and then go into your paypal settings and revoke the subscription. Adobe doesn't notice until they try to charge you next, and they'll send you increasingly urgent emails for the next few months all the while still letting you use the apps. Eventually they'll give up and cut you off - burn the account and repeat :)
I’d quit using adobe if I hadn’t got my subscription cost down to $18 for everything over the years. If you decline their first offers when trying to cancel then they’ll cut your monthly cost in half.
As a design student, the especially sneaky thing about the student discount is that you can ONLY sign up for a yearly contract to get the student discounts. You can't have a more expensive month by month subscription - it's either a year upfront, or a year monthly contract. And if you pay upfront and turn off auto-renewal - sorry! Can't do that! Can only cancel fully.
I got the adobe illustrator one year contract for my little sister as a christmas present so she could do some digital art. I promised one year only cause it's expensive (she is 22, she can pay it herself later if she likes it). Fast forward one year later and it has automatically renewed and they say i need to pay 200+€ if i want it cancelled. Such bullshit. Now i'm paying for the second year aswell.
I got stung by this too, figured out from random Reddit threads that you can switch to a different subscription and then cancel within the trial period. Apparently Adobe phone support was just using this workaround when people got angry for years and years. The whole thing is crazy and is going to be very bad for Adobe's reputation.
you're wrong about the second year, sadly. I tried to cancel my plan in its second year yesterday, and was told I would be charged an early termination fee. I will be making a complaint to the ACCC in Australia, and hope they launch a similar action.
I actually just had a problem with this. I signed up for a Premiere subscription and checked multiple times to make sure I chose monthly and not annual because I knew they did this. Went to cancel a few months later and found out that I’d somehow wound up on the annual plan anyway. Super frustrating. Subscriptions suck. There are a lot of companies that do this kind of deceptive subscription marketing, so I hope the DOJ goes after them as well.
I fell for that yearly-monthly plan thing... now my subscription ends on July 4th and I cannot cancel until then because it's going to be an instant cancellation and will charge me termination fees. Now I have a ton of reminders for the 4th of July to terminate exactely then...
1:56 Wrong! And that's the biggest issue. Everyone has monthly subscriptions with discounts for a year commitment. Sure, the Adobe UI could have been better. But the biggest scam Adobe is pulling is that *after* one year, just one day later, if you remember then to cancel your subscription, you're good to pay for 6 MONTHS! It's insane and happened to me twice. Why would it happen so often? Because they never notify you when the year is up! All my yearly subscriptions let me know months in advance they're up for renewal, not Adobe.
Exactly. Predatory. Never trust a bank account or CC with that company. At a push, use a $0 cap card like Revolut - if the funds in there, the renewal fee wont work. Can even click on Adobe and block them.
I hate Adobe's subscription model and everything about this...buuuuut, I use Photoshop for work, and it's Generative AI feature is at this point for the specific work I do, really helpful to the point of basically counterproductive not to use it, and that's the single feature that's preventing me from switching to Affinity. Literally.
@@JohnStockton7459 It's literally the topic of the video, and the main topic everyone is talking about in the comments because you know, IT'S THE TOPIC OF THE VIDEO. Bother someone else with 12 yo type comments, thank you.
Davinci! I never learned Premier, but I had to use it for a class I took recently. It feels so old. No colour page? No nods? Why is everything so small? Why does the interface look like it’s from 15 years ago?
Pro tip, if you upgrade your plan they close your old one and offer a 14 day refund for your new plan. Cancel the new plan and voila you’re out of the contract fee free
I was also a victim here too. I activated a trial for 7 days. As long as I cancel the trial before the 7 days are up, my account wouldn't be charged. But on the 7th day, they charged my account for the full year. I requested to get a refund and they told me I didn't cancel the trial in time and therefore they cannot make an exception to refund me. The logic is because it hit a specific time on the 7th day, in their system, it counted as 8th day. SMH.
Same thing happened to me. Got so frustrated I finally lost it and cussed out their reps and got a full refund. Bastards brought me to a dark place. Deception and sneaky tactics by a billion dollar corporation for my lowly money. F them!
2:50 People have been complaining about it for YEARS. They are more transparent now, even if just barely, than they were a few years ago about this very thing. Artists and small businesses have been banging drums about it which I'm guessing is what fueled the investigation and suit in the first place. There's an uptick of those vocal about it because people used to trust Adobe despite them allowing their programs to languish in development, but Adobe squandered that trust and those that aren't invested into Adobe suite are trying to jump ship.
Is this available on both Mac and Windows? Just curious if it’s cross-platform compatible like UPDF does，which can be used on all platforms to edit and sync PDFs.
Here in Québec Canada, we pass a law that says you can't be charged for a services or a product if you don't use it anymore or don't want it anymore. Companies can't play with the semantics anymore.
It’s worse. They write-off the false “fees” against their taxes as “bad-debt.” Then make more money by selling the “bad-debt” to a collections firm, often secretly owned by them. That’s what gyms do.
......The reason for an year subscription advertised as "a monthly one" is about what I see when I see the plans. Is about the perception of a smaller price. if they would show the yearly plan, the price might look to big.
I'm a bit confused So Adobe have a monthly plan and then a monthly plan for 12 months that is cheaper because you're committing to a year and that had cancellation fees because you ended the contract early and only got that price per month based on the fact you are committing to a year... don't really see the issue to be honest 😂 If you want to try something then how about... do the monthly plan and don't commit to a 12 month contract 😉
Please do an "Adobe Alternatives" video. That would be very interesting and helpful for creators like myself who have used Adobe for so long that the thought of switching seems impossible lol Thanks!
Microsoft 365 for Business/Enterprise does the same thing. You pay monthly but commit to a year. When you commit to a year, the monthly fees are 20% cheaper than committing monthly. If you commit yearly, you cannot cancel.
@@tonyhawk123 You have a 7 day grace period. If you realize on day 8 that your subscription renewed, you have to pay another year. We are a reseller of Microsoft licenses. If one of our customers that we sell licenses to fail to pay us, then Microsoft puts us on the hook and we have to pay it. The only way we can get out of paying for potential tens of thousands of dollars of customer licenses is to declare bankruptcy. If we do that, then our license provider is on the hook for the payment. This new payment system is called the Microsoft New Commerce Experience. It rolled out in 2022 and it sucks. Before this change, you could literally just cancel whenever you wanted and Microsoft gave you a prorated refund.
There is actually a loophole if you don’t want to pay a termination fee, just change to another plan and then the 14 days cancellation reactivates and just cancel that new plan, simple.
I'm surprised they didn't talk about Adobe updating its terms of service to say they can use anything user-made using any of their software to train their AI now. And there is no way to opt out. "It's like if you bought a paintbrush and the store that sold you the paintbrush had the right to do whatever they wanted with any of the paintings you make with that paintbrush."
For work I use InDesign, Acrobat, and Workfront. Between those three programs/systems, I have enough reasons to hate Adobe for the rest of my life. They really need to lose their "industry standard" status.
My favorite phrase is “you done played yourself.” I think you’ll be able to say that about Adobe soon. From their predatory terms of service to being charged to cancel, people are going to cancel on mass. They’re f’d because they got greedy and are acting like people don’t have options. People will find an alternative or someone will build one.
Omg, the no auto-save problem. Back in 2012, I was working all night on an animation for school. It crashed at around 4 am and I lost 90% of the work I did over 6 hours. FU Adobe.
I forgot to cancel my year subscription and it renewed in May and I was still going to be charged a fee, despite having the subscription for several years (so it still charges the fee even after a year). Thankfully I found the fee workaround and I've been working with Affinity the past few weeks.
Honestly this is good. I have been mistakenly charged extra for yearly plans that were advertised as a monthly cost and it is very difficult to work with.
The only reason why I’m sticking with Adobe is because I haven’t found an Adobe Lightoom alternative. I’ve considered Capture One, but their prices are higher than Adobe’s which defeats the point.
With that said. Affinity makes great replacement products comparable to Photoshop, Illustrator, and Indesign. And almost everyone knows about DeVinci Resolve being superior to Premiere Pro.
@@MagnitudeReviews No Lightroom equivalent from Affinity though. I bought their Photo app to support them, but it's sadly not a full match to Lightroom.
I paid for a full licence LR6 since 2018 and they revoked my licence Jan this year when I tried to re installed on an upgraded motherboard, which I already deactivated from old machine.
I tried to stop renewal with them, they said I wasn’t allowed stop renewal outside a specific time span (literally against the law in my country) Cancelled everything and im not ever using their services again
Thank god. Im a victim of this! I was also a student and struggling with money and these crooks tried to make me pay 80$ to cancel, and they made it insanely hard to find out how to cancel too. Never again
I mean I am glad this is happening for the consumers but don’t all companies do that? Not the cancellation fee that’s bs but that 1 year plan where you pay every month? Seems „normal“ to me.
If I'm getting it correctly, they didn't explicitly state that is was for a year and the hidden cancellation fees. It mostly just blew out of proportions because of some complications with their terms of service that locked some people out of their work or something
On paper it should work similarly but from personal experience, there is a ton of information Adobe just didn't provide when you signed up for an annual plan. When exactly am I supposed to cancel to not have any extra fees? 12th month? If you cancel in the last month you still got charged extra, if you cancelled later in the month it renewed the annual subscription and now you had to pay hundreds of dollars to cancel. I even chatted with a representative to figure out when to get out not to have fees remaining. They told me specifically which month would be my last and when to cancel - I did just that, still had extra fees to pay, so I was officially lied to. With other subscriptions you have the access for however many months you pay for. Or it's cancelled immediately and the fees are transparent and you know when your next contract is due. Adobe hid this information and made it really difficult to get out on every step of the way.
Oh, so that 's why they cancelled my fee as a good will gesture once I complained about fining me for opting out despite they were using "subscription" name for they plan which in EU is ILLEGAL.
Just posted in another video and thought it might help: I noticed lots of people make complaints about the Adobe cancellation fees. A random blog post I encountered suggested that you could 'change plan' instead of cancelling to effectively remove the fees. I put the suggestion to the test yesterday and confirmed it worked. For example, I was due £140 for cancelling my Adobe CC subscription. I changed to the lightroom plan free of charge, aside from the £5 that it billed me for the new plan. Then I immediately cancelled the new plan and Adobe automatically refunded the remainder of the term on my new plan, meaning I got my £5 back. Note that you can cancel a new plan wihtin 14 days for free, so there are no new cancellation fees. Unsure why Adobe leave such an easy workaround in place. If you were contractually obligated to pay the leaving fee, the above probably wouldn't exist. It does make it look more like a money grab tactic.
I had a liscense with them that was auto renewing every year for the last 7 years. I then wanted to cancel and they tried to charge $199, they said I had agreed to there terms and conditions. I asked them to show where I had agreed to this new commitment. 10 emails later I got no where and I just blocked the payment. And now that’s the end of Adobe for me. They got $80 a month for 7 years and some years I might have used it 20hrs. So they did alright out of me. Total jerks about it though.
There is a psychology to color and blue represents a more calm emotion, where red would be associated with emotions like anger. So, yeah, they would be considered opposite.
Yeah, I used the free trial a few months ago and just forgot to cancel it. Finally after 2 months of paying I go to cancel and they're like "oh yeah, that'll be $100". Never went from being ambivalent towards a company to outright HATING them so fast. Adobe will never get money from me ever again.
Biggest problem about boycotting Adobe is that the industry is still using them, and think that they're the best out there when they're not. The only proprietary good thing about Adobe off the top of my head is that Image Trace from Illustrator. Other than that, I could pretty much replicate what I do in Adobe in other softwares like Affinity, CSP, Davinci, etc.
I had to finally do charge backs with my bank and go back and forth with them. Adobe fought the charges, but we fought Adobe through our bank and ended up finally getting the charges cancelled and 2 months credited to my card. So glad Adobe is finally being sued.
Thank goodness they say they give u a 14 day trial but gives u 7 but then when you on monthly they make it hard for u to cancel like put u through loops and hoops dealt with this before I’m glad they getting called out
okay, did I get it right: if I want to cancel my subscription, bought with money, I need to give adobe half the price for the months left in addition to what I have already paid? (actual question) thank god i live in the country where you can freely pirate things
what about that 4.2 update where Adobe is trying to claim copyright of ALL your work to use for their own purposes? is anything being done to combat that?? i'm desperate for good news.
They also auto renew after a year without telling you and try to lock you in for another year. After 1 hour on live chat I eventually got the service cancelled for free
Adobe took a lot of cash from me for Photoshop. I tried to cancel my service multiple times. It went on for few years. Kept coming back. Twice I had to ask my bank to reject Adobe charges. They can bite it.
I can attest to the exploitative nature of the 12 month agreements paid monthly. If you have the plan for 12 months and 1 day, you’re required to pay 50% of the remaining 12 months to cancel. It’s pathetic and I did pay the cancellation fee and blasted them in the feedback. I prayed that they got sued and when I read the headline last month that it was happening I literally shouted with glee.
Happy to see the FTC finally waking up and doing their job. These tech companies have been unchecked for way too long. Lina Khan and her team are doing great work.
There is an easy way to resolve this, so if you payed a year, call your credit card company replace the card, and get a new one. And they wont be able to charge it again. Paypal uses something like this, which refuse to remove the card. This is the best way, good luck them taking half for the remaining months.
Bought a cs6 license and few months later, i couldn't use camera raw with my newly purchased camera. I had to upgrade to cc....i will also never forget, how unstable cc was at the beginning...adobe really dissapointed me.
I am so happy to hear the Premiere crashes for everyone else too. I switch to final cut because of it. It’s not as nice but man I got so tired of the constant instability of premiere.
If you cancel the monthly rental, that means you cancel and are done. It's sneaky practice to lock customers in like this. - I recommend people just use a throwaway credit card when signing up (like post office ones) or change the credit card details right before you are over renting this crap. - they can't charge if you don't top the card up or it's invalid.. Good luck getting money then. I wouldn't even give them my full name/address and they don't even check these, so they can't take you to a debt collector.
The last time i had an adobe subscription a few years ago, i cancelled after the first year, but they insisted i was then committed to a whole year again, even though i was paying monthly all along. Haven't touched Adobe since then. Predatory practices.
I cancelled everything, after I got my refunds they are permanently blocked, don't want to hear from or deal with them again.
DOJ should go after all of these hard-to-quit subscriptions.
Dude, I told you, it's easy to opt out of a onlyFans subscription..just cancel
Gyms!
@@YoungBlaze no way I’m quitting only fans. That’s where I see George Santos nowadays.
@@ziviyo amen (nondenominational) to that!
@@dupre7416 LMFAOOOO
Been using Photoshop for 10 years and never paid for it. It's always ethical to pirate these scam companies
lol!!!!!!!!!!!!!!!!!!!!!!!
😂😂😂😂😂😂😂
It’s more ethical to give business to their competitors. If you break up with an abusive person for good, why waste attention on them by stalking them on socials when you could be out building another relationship?
I hear you but then you are effectively the same as adobe. Stealing from thief is still stealing… Adobe still sucks on many levels
Paying 89.99$/month or 59.99$/month should be illegal. Just sell 1 time the damn version.
I remember when Adobe first switched to subscription-based; I was devastated as a high schooler saving up for a Flash CS5 license. My rage at Adobe and subscription-based models has only grown since.
Just get cracked version
@@M1hawk21 this is not a solution though, better solution is trying and learning different brand of soft, Maybe try davinchi , fcp or other lesser knwon alternatives.
using cract only bind us more with the shi**ty company. and when you switch to professional setting you have to pay them for using the soft, you can't use crack forever. but learning others is a very good practice.
@@being47 why though? Although the alternatives have come a long way. Sadly these adobe applications are almost like a standard in most places and they also have most resources out there to learn from.
@@M1hawk21 yeah i know, but if you are working somewhere and they use adobe prpduct its their headace for the subscription or any legality for using adobe.
I'm talking about personal and freelance work.
You don't have to use adobe,
Only photoshop is something that adobe kind of mastered the photo editing, but rest we can get most places.
@@M1hawk21Smaller programs need money. That’s how they grow. If no one is buying or investing in their products, how are they supposed to improve? As for Adobe, pirating it is like saying you’re glad to be rid of your abusive ex but then keeping their number and still liking their social media posts anonymously.
Adobe is a company I avoid now forever ...
Affinity's summer 50% sale is still going on, btw.
Left them and moved over to Affinity several years ago. Absolutely hated their subscription model.
ditto, lot's of youtube videos on how to do all the complex editing in Affiinity Photo vs Photoshop as an example.
@@hilmarkoerner2603 I used Designer to replace Illustrator. Gets the job done and…at a one time, affordable, fair cost.
Saaaame. I bought a copy afterwards then they made it subscription based. That was my ticket out.
Affinity is currently imo like the best one. Like 80$ one time purchase to have all the studio apps on all devices.
THEY NEED TO BE SUED!! I used them for a trial run, wanted to cancel and they are asking for fees for cancelation before the trial ends- LET ME OUT!
I had the same issue in March, they wont let me cancel, i had to fight em to cancel with no extra charge, i was pisssssssssed
I had to block my card to cancel the subscription
It’s morally okay to pirate Adobe.
Yes. Firewall so they can't detect the pirated version , and then... 😂
I use Final Cut Pro and the Affinity suite as an Adobe replacement. The Affinity suite has a killer feature that I really appreciate: There is only one file format for all three programs. Translated to Adobe, this means that you can simply open and edit an InDesign or Photoshop file directly in Illustrator and vice versa.
Best part is, Canva is actually delivering on their promises so far. And its a one time purchase.
@@Mabayu Yes, and for Final Cut Pro I paid 300$ once. 12 years ago!
A hack that I learned is that you can say you signed up for/with your work/school email credentials and you no longer have access. They will refund you 100% without paying the dumb termination fee
But isn't it easy to identify a school and work email
Adobe was charging me monthly. Twice. Two different amounts via PayPal. I removed them from PayPal on that end and then went through their site and cancelled both. Never again. I'm tapping out on subscriptions.
I paid for one month didn’t want a subscription. About a two weeks into that month they had a pop up when I clicked on it. It offered me 90 days instead of 30 for my $30.00. Sure why not, free is good. I had problems with CC and it took them 3 days to correct. Few days later I completed my project and wanted to cancel it so I wouldn’t forget. So I proceeded to cancel and it pop up saying if I cancelled earlier I would have pay ninety some dollars for cancelling early. So I waited till the 29th and went to cancel again. Same thing, I’ll be charged for cancelling early. I then called them and sure enough they said you’ll have pay $96.00 or so for cancellation. I said you’re going to charge $96.00 for cancellation one day early. They said no we’re charging you for cancellation if your subscription.I said I don’t have a subscription that I originally paid for one month. They said no sir you have a subscription. So this went on for fifteen minutes or so and I then asked for a supervisor. The supervisor told me the same thing. I told I sign up for a subscription that I was month to month. He then told me no you have a subscription didn’t you read the fine print. I blew up and f;:k that and I told I’m not paying you $96.00 when I was in month to month. He then said ok I’ll give you a break and only charge you half. I said hell no and that I was going to call the New York State Attorney General office and file a complaint and tell them if your deceiving business practices and also post it in Facebook. Finally they caved and didn’t charge me anything. No sooner did I hang up I purchased DaVinci Studio and live it. Also, bought Final Cut. Adobe is greedy as sh:t, especially, this was during Covid when nobody was working and they were making all that monthly money. They used to be a great company but not anymore.
I know many people that have spent hours on the phone to dispute this. When you sign up, it is impossible to understand the catch of the 1 year thing. I am so glad they are getting sued.
For several years I've been getting 3-4 months for the price of 1: sign up for Adobe with Paypal, pay for the first month, and then go into your paypal settings and revoke the subscription. Adobe doesn't notice until they try to charge you next, and they'll send you increasingly urgent emails for the next few months all the while still letting you use the apps. Eventually they'll give up and cut you off - burn the account and repeat :)
I was so happy to hear this is happening. I was SHOCKED when I found out about the early termination fee.
I’d quit using adobe if I hadn’t got my subscription cost down to $18 for everything over the years. If you decline their first offers when trying to cancel then they’ll cut your monthly cost in half.
Dang, I thought leaving the Columbia House CD club was hard.
Are they still around?
@@hcf797 only in my dreams of the 80s I’m afraid.
As a design student, the especially sneaky thing about the student discount is that you can ONLY sign up for a yearly contract to get the student discounts. You can't have a more expensive month by month subscription - it's either a year upfront, or a year monthly contract. And if you pay upfront and turn off auto-renewal - sorry! Can't do that! Can only cancel fully.
I got the adobe illustrator one year contract for my little sister as a christmas present so she could do some digital art. I promised one year only cause it's expensive (she is 22, she can pay it herself later if she likes it). Fast forward one year later and it has automatically renewed and they say i need to pay 200+€ if i want it cancelled. Such bullshit. Now i'm paying for the second year aswell.
They tried that with me too, a few years ago, and i complained over text chat and they relented. Tell them its unacceptable and keep at them.
open a ticket and raise absolute hell. If all else fails, contest the charge with your bank.
I got stung by this too, figured out from random Reddit threads that you can switch to a different subscription and then cancel within the trial period. Apparently Adobe phone support was just using this workaround when people got angry for years and years. The whole thing is crazy and is going to be very bad for Adobe's reputation.
Premier has all the features we want but all the bugs we don't want.
you're wrong about the second year, sadly. I tried to cancel my plan in its second year yesterday, and was told I would be charged an early termination fee. I will be making a complaint to the ACCC in Australia, and hope they launch a similar action.
when Andrew talks, his voice starts to dissapear towards the end. EVERY. TIME.
Ok now I can't unhear it now 😂😂😂
He like fades it out
Like a balloon running out of air
@@lucas_sg kinda yeah, its like hes unsure of himself at what hes saying. honesly idk🤷♂️ i might very well be wrong
I cannot unnotice that now.
Shout out for Affinity software, one time fee!
I actually just had a problem with this. I signed up for a Premiere subscription and checked multiple times to make sure I chose monthly and not annual because I knew they did this. Went to cancel a few months later and found out that I’d somehow wound up on the annual plan anyway. Super frustrating. Subscriptions suck. There are a lot of companies that do this kind of deceptive subscription marketing, so I hope the DOJ goes after them as well.
Would love to see a test and review of Adobe alternatives. Curious what you think of Affinity.
Me too. Tried version 1 and hated every second of it. Hoping things changed with version 2?…
I fell for that yearly-monthly plan thing... now my subscription ends on July 4th and I cannot cancel until then because it's going to be an instant cancellation and will charge me termination fees. Now I have a ton of reminders for the 4th of July to terminate exactely then...
1:56 Wrong! And that's the biggest issue. Everyone has monthly subscriptions with discounts for a year commitment. Sure, the Adobe UI could have been better.
But the biggest scam Adobe is pulling is that *after* one year, just one day later, if you remember then to cancel your subscription, you're good to pay for 6 MONTHS! It's insane and happened to me twice.
Why would it happen so often? Because they never notify you when the year is up! All my yearly subscriptions let me know months in advance they're up for renewal, not Adobe.
Exactly. Predatory. Never trust a bank account or CC with that company. At a push, use a $0 cap card like Revolut - if the funds in there, the renewal fee wont work. Can even click on Adobe and block them.
Please do a video on alternative options to the whole Adobe suite. That would be awesome.
I hate Adobe's subscription model and everything about this...buuuuut, I use Photoshop for work, and it's Generative AI feature is at this point for the specific work I do, really helpful to the point of basically counterproductive not to use it, and that's the single feature that's preventing me from switching to Affinity. Literally.
Did anyone ask?
@@JohnStockton7459 It's literally the topic of the video, and the main topic everyone is talking about in the comments because you know, IT'S THE TOPIC OF THE VIDEO. Bother someone else with 12 yo type comments, thank you.
Thank you for sharing. Heart
Davinci!
I never learned Premier, but I had to use it for a class I took recently. It feels so old. No colour page? No nods? Why is everything so small? Why does the interface look like it’s from 15 years ago?
Pro tip, if you upgrade your plan they close your old one and offer a 14 day refund for your new plan. Cancel the new plan and voila you’re out of the contract fee free
This
My problem is the lack of innovation in any of their apps. There isnt any notable update that I could find for the past 5y
Other than generative AI
Knowing that if Davinci Resolve were to crash or close accidentally and that all my work is automatically saved is such a game changer.
There is at that point no possible justification for not cracking their software.
It's just a scam
The opposite of Red is Green & The opposite of Blue is Yellow... it's a very common misconception that Red & Blue are opposites
Serif Affinity seem good...
He sounds like MKBHD.
I had this playing in another tab. I thought it was MKBHD.
@@TeemoTemosson same!
He’s a clone. Were in the matrix
@@ElijahSot you’re half right.
Probably because Marques is his boss?
2:01 Not only that but don't you immediately lose access to all the software so you are forced to pay for 3 months you don't even get to use?
I was also a victim here too. I activated a trial for 7 days. As long as I cancel the trial before the 7 days are up, my account wouldn't be charged. But on the 7th day, they charged my account for the full year. I requested to get a refund and they told me I didn't cancel the trial in time and therefore they cannot make an exception to refund me. The logic is because it hit a specific time on the 7th day, in their system, it counted as 8th day. SMH.
Same thing happened to me. Got so frustrated I finally lost it and cussed out their reps and got a full refund. Bastards brought me to a dark place. Deception and sneaky tactics by a billion dollar corporation for my lowly money. F them!
Over a decade with pirate Adobe software and no crashes, 2 years paying the subscription and nothing but problems.
I CTRL+S all the time in every program I'm working on, just in case. It has saved my butt for sure. Now it's second nature.
Auto-save on focus change is my super power.
2:50 People have been complaining about it for YEARS. They are more transparent now, even if just barely, than they were a few years ago about this very thing. Artists and small businesses have been banging drums about it which I'm guessing is what fueled the investigation and suit in the first place. There's an uptick of those vocal about it because people used to trust Adobe despite them allowing their programs to languish in development, but Adobe squandered that trust and those that aren't invested into Adobe suite are trying to jump ship.
Is this available on both Mac and Windows? Just curious if it’s cross-platform compatible like UPDF does，which can be used on all platforms to edit and sync PDFs.
i was literally just about to purchase the college student Creative Cloud subscription… hmm…
dont adobe has gone downhill
Get something else, if u start with them, it'll be super hard to leave
It’s a trap 🧑🚀
The college student price is raising, I saw this from Adobe email about their pricing update. Dont do it. Crack it if you have to or use Affinity.
First, check if your college offers free Creative Cloud for students
Here in Québec Canada, we pass a law that says you can't be charged for a services or a product if you don't use it anymore or don't want it anymore. Companies can't play with the semantics anymore.
"Opposite", or known as complementary colors are: Blue/Orange - Yellow/Purple - Green/Red
It’s worse. They write-off the false “fees” against their taxes as “bad-debt.” Then make more money by selling the “bad-debt” to a collections firm, often secretly owned by them. That’s what gyms do.
......The reason for an year subscription advertised as "a monthly one" is about what I see when I see the plans.
Is about the perception of a smaller price.
if they would show the yearly plan, the price might look to big.
This is so great to hear. I signed up and tried to cancel for one month and was hit with a fee. 😅
So if im using cs6 paid license im still consider as a pirate?
I'm a bit confused
So Adobe have a monthly plan and then a monthly plan for 12 months that is cheaper because you're committing to a year and that had cancellation fees because you ended the contract early and only got that price per month based on the fact you are committing to a year... don't really see the issue to be honest 😂
If you want to try something then how about... do the monthly plan and don't commit to a 12 month contract 😉
Please do an "Adobe Alternatives" video. That would be very interesting and helpful for creators like myself who have used Adobe for so long that the thought of switching seems impossible lol Thanks!
Microsoft 365 for Business/Enterprise does the same thing. You pay monthly but commit to a year. When you commit to a year, the monthly fees are 20% cheaper than committing monthly. If you commit yearly, you cannot cancel.
Then what about the second year? The second it renews, are you committed to another year even though you're paying monthly? (Like Adobe does)
@@tonyhawk123 You have a 7 day grace period. If you realize on day 8 that your subscription renewed, you have to pay another year. We are a reseller of Microsoft licenses. If one of our customers that we sell licenses to fail to pay us, then Microsoft puts us on the hook and we have to pay it. The only way we can get out of paying for potential tens of thousands of dollars of customer licenses is to declare bankruptcy. If we do that, then our license provider is on the hook for the payment. This new payment system is called the Microsoft New Commerce Experience. It rolled out in 2022 and it sucks.
Before this change, you could literally just cancel whenever you wanted and Microsoft gave you a prorated refund.
There is actually a loophole if you don’t want to pay a termination fee, just change to another plan and then the 14 days cancellation reactivates and just cancel that new plan, simple.
So if its not Adobe, then what software should we use?
I'm surprised they didn't talk about Adobe updating its terms of service to say they can use anything user-made using any of their software to train their AI now. And there is no way to opt out. "It's like if you bought a paintbrush and the store that sold you the paintbrush had the right to do whatever they wanted with any of the paintings you make with that paintbrush."
For work I use InDesign, Acrobat, and Workfront. Between those three programs/systems, I have enough reasons to hate Adobe for the rest of my life. They really need to lose their "industry standard" status.
My favorite phrase is “you done played yourself.” I think you’ll be able to say that about Adobe soon. From their predatory terms of service to being charged to cancel, people are going to cancel on mass. They’re f’d because they got greedy and are acting like people don’t have options. People will find an alternative or someone will build one.
Omg, the no auto-save problem. Back in 2012, I was working all night on an animation for school. It crashed at around 4 am and I lost 90% of the work I did over 6 hours. FU Adobe.
I forgot to cancel my year subscription and it renewed in May and I was still going to be charged a fee, despite having the subscription for several years (so it still charges the fee even after a year). Thankfully I found the fee workaround and I've been working with Affinity the past few weeks.
Honestly this is good. I have been mistakenly charged extra for yearly plans that were advertised as a monthly cost and it is very difficult to work with.
1st person to approve. Must be adobe staff
@@MyFriendlyPup no I am complaining about adobe in that comment
The only reason why I’m sticking with Adobe is because I haven’t found an Adobe Lightoom alternative.
I’ve considered Capture One, but their prices are higher than Adobe’s which defeats the point.
With that said. Affinity makes great replacement products comparable to Photoshop, Illustrator, and Indesign.
And almost everyone knows about DeVinci Resolve being superior to Premiere Pro.
@@MagnitudeReviews No Lightroom equivalent from Affinity though. I bought their Photo app to support them, but it's sadly not a full match to Lightroom.
I paid for a full licence LR6 since 2018 and they revoked my licence Jan this year when I tried to re installed on an upgraded motherboard, which I already deactivated from old machine.
I tried to stop renewal with them, they said I wasn’t allowed stop renewal outside a specific time span (literally against the law in my country)
Cancelled everything and im not ever using their services again
That's why you email and not call
Adobe Customer Service kept me on hold for exactly 45 minutes before answering, exactly on that 45th minute.
Thank god. Im a victim of this! I was also a student and struggling with money and these crooks tried to make me pay 80$ to cancel, and they made it insanely hard to find out how to cancel too. Never again
I mean I am glad this is happening for the consumers but don’t all companies do that? Not the cancellation fee that’s bs but that 1 year plan where you pay every month? Seems „normal“ to me.
Yeah this is also what i'm confused about
If I'm getting it correctly, they didn't explicitly state that is was for a year and the hidden cancellation fees. It mostly just blew out of proportions because of some complications with their terms of service that locked some people out of their work or something
On paper it should work similarly but from personal experience, there is a ton of information Adobe just didn't provide when you signed up for an annual plan. When exactly am I supposed to cancel to not have any extra fees? 12th month? If you cancel in the last month you still got charged extra, if you cancelled later in the month it renewed the annual subscription and now you had to pay hundreds of dollars to cancel. I even chatted with a representative to figure out when to get out not to have fees remaining. They told me specifically which month would be my last and when to cancel - I did just that, still had extra fees to pay, so I was officially lied to. With other subscriptions you have the access for however many months you pay for. Or it's cancelled immediately and the fees are transparent and you know when your next contract is due. Adobe hid this information and made it really difficult to get out on every step of the way.
Oh, so that 's why they cancelled my fee as a good will gesture once I complained about fining me for opting out despite they were using "subscription" name for they plan which in EU is ILLEGAL.
Finally someone actually sued Adobe.
Just posted in another video and thought it might help:
I noticed lots of people make complaints about the Adobe cancellation fees.
A random blog post I encountered suggested that you could 'change plan' instead of cancelling to effectively remove the fees.
I put the suggestion to the test yesterday and confirmed it worked.
For example, I was due £140 for cancelling my Adobe CC subscription. I changed to the lightroom plan free of charge, aside from the £5 that it billed me for the new plan. Then I immediately cancelled the new plan and Adobe automatically refunded the remainder of the term on my new plan, meaning I got my £5 back. Note that you can cancel a new plan wihtin 14 days for free, so there are no new cancellation fees.
Unsure why Adobe leave such an easy workaround in place.
If you were contractually obligated to pay the leaving fee, the above probably wouldn't exist.
It does make it look more like a money grab tactic.
I had a liscense with them that was auto renewing every year for the last 7 years. I then wanted to cancel and they tried to charge $199, they said I had agreed to there terms and conditions. I asked them to show where I had agreed to this new commitment. 10 emails later I got no where and I just blocked the payment. And now that’s the end of Adobe for me. They got $80 a month for 7 years and some years I might have used it 20hrs. So they did alright out of me. Total jerks about it though.
This is Adobe. They bleed customers through predatory practices. Routine.
There is a psychology to color and blue represents a more calm emotion, where red would be associated with emotions like anger. So, yeah, they would be considered opposite.
Yeah, I used the free trial a few months ago and just forgot to cancel it. Finally after 2 months of paying I go to cancel and they're like "oh yeah, that'll be $100". Never went from being ambivalent towards a company to outright HATING them so fast. Adobe will never get money from me ever again.
Biggest problem about boycotting Adobe is that the industry is still using them, and think that they're the best out there when they're not. The only proprietary good thing about Adobe off the top of my head is that Image Trace from Illustrator. Other than that, I could pretty much replicate what I do in Adobe in other softwares like Affinity, CSP, Davinci, etc.
I had to finally do charge backs with my bank and go back and forth with them. Adobe fought the charges, but we fought Adobe through our bank and ended up finally getting the charges cancelled and 2 months credited to my card. So glad Adobe is finally being sued.
Thank goodness they say they give u a 14 day trial but gives u 7 but then when you on monthly they make it hard for u to cancel like put u through loops and hoops dealt with this before I’m glad they getting called out
okay, did I get it right: if I want to cancel my subscription, bought with money, I need to give adobe half the price for the months left in addition to what I have already paid? (actual question)
thank god i live in the country where you can freely pirate things
I cancelled everything after 13 years of use, going to Affinity now and trying it out
what about that 4.2 update where Adobe is trying to claim copyright of ALL your work to use for their own purposes? is anything being done to combat that?? i'm desperate for good news.
They also auto renew after a year without telling you and try to lock you in for another year. After 1 hour on live chat I eventually got the service cancelled for free
Adobe took a lot of cash from me for Photoshop. I tried to cancel my service multiple times. It went on for few years. Kept coming back. Twice I had to ask my bank to reject Adobe charges. They can bite it.
I can attest to the exploitative nature of the 12 month agreements paid monthly. If you have the plan for 12 months and 1 day, you’re required to pay 50% of the remaining 12 months to cancel. It’s pathetic and I did pay the cancellation fee and blasted them in the feedback. I prayed that they got sued and when I read the headline last month that it was happening I literally shouted with glee.
Perhaps there should be extra restrictions that apply if a company has above 50% of its market?
Adobe united the interwebs through a common hate
Happy to see the FTC finally waking up and doing their job. These tech companies have been unchecked for way too long. Lina Khan and her team are doing great work.
Get a debit card and get your valance to 0
Good luck charging an extra cancellation fee
Yes. As a bonus, one with the ability to block a company. Revolut.
Affinity needs a LR equivalent
I have been waiting for such thing for ages 🙁
Capture One. It’s a bit more of a learning curve, but very powerful.
@@GordonMoat I vouch for CaptureOne! It's has a nice interface similar to LRC
There is an easy way to resolve this, so if you payed a year, call your credit card company replace the card, and get a new one. And they wont be able
to charge it again. Paypal uses something like this, which refuse to remove the card. This is the best way, good luck them taking half for the remaining months.
I have been paying for adobe for about 2 years, tried canceling it and it did charge me a fee
Bought a cs6 license and few months later, i couldn't use camera raw with my newly purchased camera. I had to upgrade to cc....i will also never forget, how unstable cc was at the beginning...adobe really dissapointed me.
I always set a reminder on my calendar to cancel anything any subscriptions
One of the issues is Adobe renews early.
I am so happy to hear the Premiere crashes for everyone else too. I switch to final cut because of it. It’s not as nice but man I got so tired of the constant instability of premiere.
DOJ needs to take action against hard to cancel gym memberships also
Adobe keeps increasing the student prices, the DOJ needs to sue them into oblivion.
If you cancel the monthly rental, that means you cancel and are done. It's sneaky practice to lock customers in like this.
- I recommend people just use a throwaway credit card when signing up (like post office ones) or change the credit card details right before you are over renting this crap. - they can't charge if you don't top the card up or it's invalid..
Good luck getting money then. I wouldn't even give them my full name/address and they don't even check these, so they can't take you to a debt collector.
The last time i had an adobe subscription a few years ago, i cancelled after the first year, but they insisted i was then committed to a whole year again, even though i was paying monthly all along. Haven't touched Adobe since then. Predatory practices.
Lmao, got an Adobe ad for this vid.