Facts only, as usual! As I often saw and experienced both as a server and as a customer, people tend to spend more when propositions are in the *need* zone instead of the *want* zone. By profiling your customers and listen to their body language, you'll know what to sell, and then be able to have higher checks. "High end" customers (I don't like that word but eh) might want a good bottle to really experience something, you might want to go with good french red wine, and regulars might want some local cheap wine, that's fine too, and here is the occasion to propose another round and sell 20 bucks more. Thanks for the vid, and for putting up front that aiming at sales is the worst way of selling. It's a shame to see waiters pushing, pushing, and just having customers buy less because of that.
Hi i am from Serbia and we have our traditions. I started as a waiter but i work on weddings, "baptizing celebrations" and our traditions celebratings. There are only drink orders no food bc we put 2-3 plates of food and guests eat however they want any ways do you have any tips for me
Check this video out: th-cam.com/video/1tO3sIoavzE/w-d-xo.html Also this is why it matters to keep orders organized in your order pad so you know who got what/ can split check up more easily
In-depth training for servers by servers: www.realservertraining.com
Facts only, as usual!
As I often saw and experienced both as a server and as a customer, people tend to spend more when propositions are in the *need* zone instead of the *want* zone.
By profiling your customers and listen to their body language, you'll know what to sell, and then be able to have higher checks.
"High end" customers (I don't like that word but eh) might want a good bottle to really experience something, you might want to go with good french red wine, and regulars might want some local cheap wine, that's fine too, and here is the occasion to propose another round and sell 20 bucks more.
Thanks for the vid, and for putting up front that aiming at sales is the worst way of selling. It's a shame to see waiters pushing, pushing, and just having customers buy less because of that.
Thanks for this awesome comment! You've shared some great information here!
Great Comment ! Arnaud...are you working as a server right now ?
Love the training am server a professional one for 🇯🇲🇯🇲🇯🇲i love what I do best 😌😌🙏🏻🙏🏻
Awesome thanks for watching this man
Done learning
Hi i am from Serbia and we have our traditions. I started as a waiter but i work on weddings, "baptizing celebrations" and our traditions celebratings. There are only drink orders no food bc we put 2-3 plates of food and guests eat however they want any ways do you have any tips for me
thank you!!!
Can you do a video on how to split orders. Like table with 5 people all want separate checks. How do you go about that?
Check this video out: th-cam.com/video/1tO3sIoavzE/w-d-xo.html
Also this is why it matters to keep orders organized in your order pad so you know who got what/ can split check up more easily
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