I bought a designer item from Amazon Luxury Stores! ft. SAD Unboxing?!
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- เผยแพร่เมื่อ 17 ก.ค. 2024
- Did you know that amazon luxury stores exists? I didn't but apparently it launched in 2020 so I bought something from it. In this video I'm going to be discussing the concept of Amazon Luxury Stores, if it's something that's appealing to the luxury buyer, the pros, cons etc. and what my experience was buying from Amazon Luxury Stores...ENJOY!
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In my eyes there's absolutely no reason to shop at Amazon when the prices are the exact same. I'd rather give the full amount to the brand to produce more designs than give money to Amazon just for marketing
Exactly! There’s no perk to shopping from there
Totally Agree
Totally agree
Maybe if you have an amazon card they'd offer the 5% back like they do for other items?? That's the ONLY possible thing I can think of lol
I’m going to assume that when they see that it’s an Amazon fulfillment they don’t bother to wrap it as nicely since they’re probably annoyed people have bought off Amazon and they’ve had to take a cut. I reckon they assume the Amazon customer doesn’t care as much about the luxury experience.
That would be my assumption too 🤔
Yup! It’s Amazon
So agree I’ve had so many returns from Amazon. I have now switched out and I’m going directly to retailers because Amazon is so awful.
For the amount of $$$ charged for luxury items, clients deserve the champagne, beautiful packaging and a thank you note. Amazon needs to stay in their lane if you ask me 😂
This is definitely an Amazon thing! I ordered from missoni numerous times and the packaging was never like that. Love the video❤
Yea no… I would never forget when my friend purchased her MacBook from “apple” on Amazon… went into the actual Apple Store for repair some time later and apple told us STRAIGHT UP she had a fake. I would love to see a part 2 of this comparing purchases. Besides, most luxury stores… you’re getting your good just as fast as amazon (but that’s my nyc bias)
OMG NO WAY!!!
Yes!!! I've heard of this too. Many companies not supporting their own products as it was sold by a 3rd party or straight up fakes.
@@TheCiamarie right! And the laws suits that have been launched at place like TJ Maxx, & Nordstrom for selling fakes
@@deedee.mclovin omg girl not Nordstroms!!?!! 😳😲🥺
I am not surprised at this
The Top itself is absolutely cute. But I totally get you. If I spend a lot of money, I - atleast - want a thank you card. Or something that makes me feel loved as a customer. It doesn’t need to be a fullset with all the little goodies you might get sometimes, but the way they shipped it broke my heart 😫
It was such a sad little unboxing
@@CassieThorpe i know.. i saw the dissapointment in your eyes.. i’m sorry for you
Thank you for this! You took it for the team! Lol Such an interesting video. Thank you for always keeping us abreast on all things luxury... I never knew about this. Loooooove me some Cassie!!
I completely agree with you about wanting the luxury experience. I find buying luxury pieces on Amazon almost cheapens the experience and makes it more commodified, when for me it should be something you take your time for and buy from the store.
About time they have a dedicated luxury section!
I always enjoy hearing your thoughtful ideas and insights! I especially like your commentary and analysis of various fashion topics, keep up the great content!
I don't feel like Amazon Luxury is necessarily aimed at clientele who already has easy access to the luxury experience. My guess it that it's aimed at places that have barriers to accessing luxury or to audiences who are only starting to engage with luxury and don't necessarily have preconceived notions of what the luxury experience should be. In term's of the benefit to the brands, I think the best incentive would be the (probably shocking) amount of consumer analytics that Amazon has.
Not sure what is says about me that I read "SAD unboxing" and instantly clicked but somehow that clearly resonated with my soul! Awesome video as always! 💖
I agree with you, I personally feel the same way because the presentation and packaging are what make luxury items fun to open.
Always having our back!!! I have a hard enough time buying from the LV site when I can go to the store...lol
Great video and review, thank you!
This is an awesome video! I have purchased a few luxury items that are inexpensive from luxury brands, and I think that the experience depends on the brand. Some brands do give you all the packaging and however others don't. Obviously, Missoni doesn't. Personally, for more expensive items, I would definitely prefer to buy direct from the shop.
Top is cute! Experience flat 😢. One of the reasons I buy directly is for the luxury of it all. Thanks for doing it for us 😊
I mean that may as well have put it in a letter packet and sent it off - no need for the box 🫠
I just checked the beautiful bags from Anima Iris on the Amazon Luxury Shop website and the shipping costs to The Netherlands are a big no no! It’s 3 times more than when you order a bag from her own website. No, thank you. And also, when buying luxury online, I do want the experience!🤩
Presentation is everything! Even when I purchase in store or website! Amazon has even lowered the standards for all shipping. Boxes come smashed improperly packed and damaged? 😮. Great video ❤
Absolutely agree. Nothing compares to walking in to a boutique and buying a luxury item. I love the box, the ribbon, the paper bags, the stickers... the sevice, sometimes the glass of champagne... thats why I would never just order a luxury good. For me its the experience and the pomp!!
yeyyy new videooo 😊😍
Ok. Wanted to see the experience. Thank You ❤Cassie
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I agree if you are buying luxury items you want that experience that proud moment of the in wrapping and the care of the product placement and there is always a handwritten note in a luxury item. And personally will all the scams that go on are you really going to get the 1500.00 item you paid for. And there is. I relationship with the store or your sales person . Support the store support the designer and go to the shop, because that is the feeling and experience you want when walk out the door. Great video Cassie ❤ hane a great weekend sweetie 😊
Yes I totally understand 🙌🏽💖 wishing you a wonderful weekend!
The little top is so cute! The “experience” was awful though 😮 I love when I purchase something and when it arrives I get to open it like a birthday gift, with ribbons and bows and cards and all the pomp 🎉
Yes, I concur. The eyes love beauty with unboxing. I do love unboxing Dior! There is always a scent sprayed on the tissue, I love that. The packaging by Mytheresa and Net-a-porter are top-notch. Matches fashion does a good job too.
The missoni top is lovely! I generally stay away from missoni bc the materials tend to be very scratchy! Pls let me know if this glorious top is not scratchy!! 😍😍😍
This video is so timely🙏🏽I had all of these questions a week ago when I first saw this Amazon offering. Thank you Ca$$ie 💕I just purchased from Tiffany & Co for the very first time ever and it was a lovely experience. I felt like an important client. Amazon has a lot of positive attributes but I don't quite see myself buying luxury from their platform.
Love your hair in this video!
Aw Cass the disappointment on your face when there was nothing else in the box is the saddest thing ever lol hope ur well great video u should do some more comparing videos have I missed the video of what you bought at the vintage shop? I’ve been unwell have a fibromyalgia flare up keep up the good work u are fab Cassie ❤
The top is cute. I'm with you... I want the luxury experience. I want that excited feeling you get opening that something special. Not even nice smooth tissue paper with a little sticker or tape closure on that.
Hi Cassie, enjoyed your video, it does really bother me about the fancy packaging as long I am happy with product. Have a great weekend. ❤ Sarah x
Another thing that luxury retailers have that the brands themselves and Amazon doesn’t have, is good curation and merchandising. I buy from certain luxury retailers because they inspire me by what their buyers chose and how they style them etc. I also appreciate that their customers might have a similar perspective as I do, so the reviews are relevant and some are super great about sharing sizing information. So I think just from that they’d have a long way to go
This was a great video! When I'm spending my hard earned dollars on luxury, I look forward to the beautiful packaging you get direct from the brand (Gucci is one of my faves, I love their packaging!). I would be disappointed if my item just came in a box with a bit of white tissue paper.
Same!! I want the whole experience 🙌🏽
😂A sad moment for us all, indeed 😁I love your Videos 😃for sure the pomp is part of the fun so i love to order at Mytheresa or directly at the online Designer stores . They also deliver fast.
Your makeup is stunning on this vlog
Great content per usual 😌😜 I agree with the experience and you're actually "buying" that experience. I also agree on getting the "amazon" experience. For me me it's a thud against my door from the delivery guy chucking it against my door 🙄 so no. I wouldn't use amazon to shop luxury. From your MV ring friend 😂✌️
Omgg I love your earrings ❤
Thank you!!
Like ordering Filet mignon via takeout lol If I’m ordering the steak I want the full restaurant experience! Oh yeah you can’t trust Amazon will be always sending you something authentic either, it happens all the time even with the beauty products.. and the quality control is worse.
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Books, coffee pods, oatmeal, probiotics, yes from Amazon…luxury items, no way!! Do want to see that sweater vest on you though, it is very cute. Happy weekend. 😉
I’m with you, disappointed in the lackluster effort for a well known brand. With a luxury brand it is the whole experience for me because I way overthink my purchases and do my research on an item before I dive in. I don’t think some folded tissue, a little logo sticker maybe and a card to show some appreciation for our hard earned money that we spend on these items is too much to ask for. Thanks for a great video 🥰
I hear you 🙌🏽💖💖
Cassie speaking from someone who has a few Missoni pieces I can assure you it would not come wrapped in such a way. I totally under stand what you are saying. However the top you just purchased is 🔥🔥🔥🔥!
This isn’t good enough! Not if it’s coming from brand as I’m posted from the brand.
Cheeek! I would have been so disappointed. But a great buy as usual Cassie! 😍
A laff is always guaranteed!
Yes Ms Cassie I’m in that pool doing the backstroke with you. Totally agree it’s all about the show first impressions are the best. Even if after you throw it all away 😉……….cute top!…….🤗🇨🇦
Holidays season is upon us!! Gifts under different price ranges pls!!
Time to hit the NYC streets, girl. . Christmas season is glorious in the city. Presentation is nice, we expect it. The quality of the product is more important.
Cassie, please please please buy the same top from Missoni and do a compare video. We NEED the update 🤣🤣🤣 Love your content ❤
Amazon and luxury... It just doesn't go together somehow. Amazon sells crazy amount of fakes, I would feel stupid saying that I have a dior top from Amazon. Plus it kind of takes away the "luxury" part, when your designer piece is in the same shopping cart as the ass wipes.
Exactly 🙌🏽
Another reason to shop at Amazon luxury stores is the Amazon points/ money that you get back. You get money back as Amazon credit when you make all purchases on Amazon. That’s a huge motivation to get the bug spray for free 🙃
I keeps getting those Amazon Luxury ads on Insta so I found this video helpful. Not so concerned about the separation between regular purchases and luxury, but I definitely care about packaging. If I’m paying these exorbitant luxury prices, I want the over the top packaging.
Thank you for sharing your experience! I personally would not unless I can’t find my item anywhere else! I need to experience the luxury and I like the perks 😊 make me feel special show me you put effort into taking my money 💰
Exactly!
The advantage of using Amazon is being able to use your Amazon gift cards, Amazon points, etc. on luxury pieces. I can directly redeem my credit card points on Amazon so there are some deals to be had. 😊 It’s deciding what balance of the experience vs smart shopping you’re personally comfortable with.
Also Amazon has been trying to break into this space for years and looking to compete with the likes of farfetch, etc. and they’re only starting to gain some traction now. The next few years will be interesting.
The experience is important to me. In fact, I hardly buy online when I buy luxury unless I’ve seen it in person. Still would rather pick it up and have a look at other items. That “unboxing” experience everyone raves about is not a factor to me. I like hearing feedback from the SA about styling and suggestions about other items and expected releases. And even if I have my eye on something and it’s to be discontinued soon.. Lol that part is fun!
Love your earrings ❤
I've not ordered from Missoni either, but my first thought was: maybe the luxury brands are partnering with Amazon so they can save a few 💰💰💰 on the packaging? 🤔 I don't think I'd buy through them 💕
After this sad moment I shan’t be buying from them either 👀
Completely agree; I definitely not buying luxury stuff from Amazon. I love ⭐️💛💛Theresa never disappointed 💛
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I was wondering hen you will upload amazon luxury haul... xoxo
Neverrrrrr! I dont buy much luxury, so when I do I want the whole shebang...the wrapping, the bows and stickers and the excitement of getting the branded box 😍 I do buy a lot of luxury skincare/makeup and I'm the same there....straight from the brand for nice packaging (which I repurchase for gifting) and samples! I'm guessing you didn't like the top 😉
I think of it like Zappos. Yeah they can, but should they??? My concern with Amazon, among the many other things, is the amount of counterfeit goods that span product department (food, beauty products, electronics, etc).
I don’t blame you for those concerns - apparently everything on the luxury stores section is guaranteed authentic but yes they don’t have the best rep in general on their normal site for authentic products 💖
Happy Friday Cassie. I agree with what u said in the video. Perhaps when the brand sent Amazon the goods they might have taken out all the things in it from the luxury brand. I think it's Amazon. They really don't care.(my opinion). The top is cute. 💖💖💖.
Thank you for letting me know. 😊 I had no clue amazon sold luxury items.
Love your earrings!
Thanks so much!
My mouth dropped with the unboxing. Not sure if this is supposed to be rehab or something but it doesn’t seem like a place I would go for luxury 😂
I’ve seen the luxury items on Amazon but never purchased because I questioned the authenticity. I don’t know maybe I’d give it a try but I do enjoy the way luxury items are packaged too. This unboxing was so blah. Lol. Have a great weekend
It's like buying luxury from TJ Maxx....I love having the option, but I would never 😅 I want the cute packaging that comes along with my purchase. It's the little things like that which make big purchases even more special.
Exactly 🙌🏽
So true luxury from T.J. Maxx, or frugal Fannie‘s in Boston no thanks
I guess my issue with buying from "Amazon luxury" how do you really know if it authentic? I have friends that shop on Amazon for their knock off bags ect and I'm not sure 😕 about this.
I knew one day this video would come ever since I saw Hopescope did a video about this when What Goes Around joined Amazon's ranks
She’s amazing! 💖💖
Your so cute darling but it's" Al ma zon" I love your accent 😘 Love your videos watch them all the time and I love your style !! Fabulous Cassie ❣️🥰
Spot on Gwennye
That’s gonna be a hard nope from me. If I’m spending $$$ I’m expecting some nice packaging-that’s all part of the experience and quality of the houses reputation. Maybe Amazon just needs to stay in their lane. $25 lined leggings for my morning walks and errands oh hell yes! Wolford leggings-only from Farfetch or Wolford. Great video 💖 June
After my experience I don’t think I’ll be going back 👀
Even as someone who can't afford to buy luxury goods (except beauty), I find that super sad and lack luster. I can't believe they are really out here selling at the MSRP and giving presentation like that. Though for me it's even _more_ true with beauty purchases, specifically because the presentation and the freebies on beauty purchases can often be so good it makes you feel like you're rich even when you're not. I bought a 40ml bottle of perfume from the Dior Privee line recently, direct from the Dior website, and my god, the experience was so good I felt like I'd nearly doubled the value of my purchase. Well done, Dior!
I for some reason have been apprehensive to order from Amazon Luxury. I will now give it a roll!
It’s definitely ALL about the experience plus the product. I think luxury shopping, unboxing, owning and wearing of the items is all inclusive of the experience. If the unboxing is lackluster, it seems to cheapen the brand in my experience. For example, I bought a YSL handbag from SAKS. I was super excited about my purchase. When the SA just placed my handbag in its dust bag and that inside of a SAKS shopping bag, I felt completely robbed of MY lux experience!!! Like, Chanel would never!!! I need all of the frills. I don’t care if I’m going to throw away the paper, I’d like to see the fan folds please and thank you. I’ll stick to buying household items on Amazon and leave lux to the brands! 🥰
im curious too for those shoppers that may use this Amazon lux store route is because of their perks with credit cards (higher cash back on Amazon purchases or the fact everyone and their mom gets amazon gift cards etc. Interesting video!
That's pretty cool 😎. Because you may not be able to go to an actual store wherever you live it could be very helpful although yes I agree you miss out on the shopping experience which is part of the fun.
You can order from the brands websites though. Except with Chanel.
Thanks for the review, def won’t be shopping on there for my luxury stuff.
Yes and the sellers are iffy as well you’re so right.
I've been so curious about whether the Amazon Luxury Stores were legit. I don't think I'll shop on Amazon Luxury since I live near designer boutiques, but this was interesting to see.
I went through this to have a look here in the UK and on the UK site its even more limited brands, only Christopher Kane, Wires, Elie Saab, Altuzarra, Peter Dundas, Jonathan Cohen and Mira Mikati. No preloved and I hope it comes soon to the UK!
Oohh thanks for telling me the uk side!! 🙌🏽
In a way I kind of like it because I end up throwing all the bags, boxes, paper away & if you are in a hurry - I’d try it. However, I get it makes it less exciting lol.
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The main perk I can think of is how many credit cards offer cashback on Amazon purchases. I wonder if selling through Amazon would then be another cost the brand would put on the customer since it costs the brand to use the Amazon platform. I would never buy luxury on Amazon. I do live close to luxury stores, but I'd rather not have the thing than go without the luxury experience 💕
Oohh a good point on the cash back aspect!
This was a very sad unboxing lovely Cassie. You just weren't your excited vibrant self with this but I can understand why. Still beautiful though. 😁 You would hope they would pack it better if buying from their website but then this wouldn't encourage me to buy direct from at all. I hope the top worked out for you though. It is very cute and looks like a you top. Much love to you, Nii and your wonderful parents. Jenni from Australia. XXXX
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One reason people may use it is easier returns, being able to drop things off at whole foods is the biggest reason I have continued to shop at amazon! Maybe this can be an investigative shopping project? Make an order from missoni's website and farfetch to compare?
Oh no! I LOVE luxury shopping online from the retailers or luxury stores! I need the pomp and circumstance...the packaging, thank you cards, the box (even if it just goes into recycle). Sephora even gives you more than that and feels more special. I love feeling like I'm receiving a gift EVERY TIME I shop online because my loved ones give me $ and let me buy what I want for birthdays and Christmas...long story short, no thank you Amazon!
I’m gifted a $100 Amazon gift card every Christmas from my boss at work. I’ll def be looking at the luxury section this year!
This is a great topic ❤ When I buy luxury I love the whole luxury experience. Unfortunatelly the most of retailers don’t give it to me. Don’t get me wrong I like for example Farfetch but only because of savings. It is another level to buy a bag from Saint Laurent website or from Farfetch. I am here for buying directly from luxury brands. I love the packaging and service😊Does everyone have the same experience?
luxury experience from end to end - period
Is the returns policy better on amazon ? Maybe that could be why someone would choose amazon over a main website …
I got myself a denim skirt and a swimwear set at missoni and definitely they put them nicely on lovely tissue (not crease with a nice bag .. but id rather visit the store so i can have at least a sparkling water before i buy things .. 😅😅😅xx
Naw that unboxing was sad! I really hope Amazon is watching this video and overhauling the whole shipping experience as we watch lol
so my bias is im not a big amazon person but i love zappos (owned by AZ, and ive spent alot). for certain things and price points its fine..shoes, some bags (under $700) maybe some clothing. For other things i wouldn't like it lika a preloved chanel/ really expensive clothes/jackets id stick to fashionphile or therealreal or outnet
No thank you. I like to go to the store and have that luxury experience. I'm probably the only person who don't buy things from Amazon. And it's not only luxury but absolutely nothing. For some reason I do not trust them and I don't like it.
I avoid making purchases on there as well. Jeff Bezos is rich enough already, and a couple people I knew who worked there had terrible work environments
@@ubiquitousflow I watched some influencer buying things from Amazon and most of them looks cheap. But they spend a lot of money for their big events in LA or NY and invite all that girls. And I still can't convince myself to buy something😆🙂
It’s so convenient getting it the next day. Household items, cat food whatever.
The real question is do they have Amazon reviews? Because a lot of e-retailers don’t and I would love to know what it’s like to own something before I buy. I love Revolve for that reason would be cool if Amazon did the same thing
Oohh that’s a great question! I didn’t see any but that would be a great addition!
I think it would really be beneficial if you're getting something small, inexpensive or a more contemporary item (socks, headband, scrunchies, etc) and you don't have a profile with the brand and don't care too much and have no plans to order from them again. I could see myself just tacking it on to an order. Sometimes when you order from popular 3rd party sites you get a similar experience but thats usually when its marked down majorly. So it its way cheaper i'll take the savings but if its same price ill get directly from the brand
If I’m paying the same full price as a luxury store, I’d want the luxury experience. If they can’t/won’t give that, then Amazon should make the goods cheaper. Id need some sort of incentive to compensate for the lack of “pomp & ceremony”
If I could not buy an item unless in person halfway ‘round the world, then I might do a fulfilled by the brand on Amazon. Otherwise, no, I would not buy luxury fashion/leather from Amazon. True luxury means it is not a necessity, so the experience plays a part. Our place looked like an Amazon fulfillment center during lockdown and I can never get that picture out of my head.
If Amazon wants to make fetch happen this much and actually be a major fashion retailer, they could try not being the most well-known marketplace on the planet with a huge counterfeit goods problem. Or they could also try not being well known for having their items arrive rattling around in oversized boxes. I bought a Jacquemus Bambino bag from Shopbop (an Amazon-owned brand) and it came loose in a clear plastic bag, just rattling around in the box with no tissue paper or padding or anything. For an almost $700 item, how much could a few squares of bubble wrap possibly cost them?
I completely agree, if it’s not coming from the brand I would be worried but if it’s from the brand and it’s the same price as the store then I know where I’m buying from 😬 it’s just too weird honestly 😂 just adding we have a international luxury store here called Belinda and I bought a few times from there but reluctantly as I bought a $3k Erdem dress once and it came wrapped like that and then in a post bag and that’s the same with everything I bought from them and it does leave a bitter taste honestly
It really ruins the experience!
At this point my luxury purchases are a big enough deal to me that I want the full experience with a nice dust bag, packaging etc.
Regarding the packaging you got - I've ordered from Couch Outlet before and gotten nicer packaging! That's super disappointing.
Part of the reason I buy direct from stores when I can often find the products cheaper elsewhere is the goodwill. I like having spend with a store and rapport with an SA so I can at least imagine that I am buying goodwill that will result in a random gift or invite to a show or at least priority for a future collection. I'm sure even if I was a brand's top, number 1 Amazon buyer that they would not care or even track my purchases. I've also found that buying products 3rd party leads to awkward questions and encounters and honestly suspicion, which is valid on the brand's part. The only time I buy 3rd party now is if the price is significantly cheaper (and authentic lol) or it's no longer in stock/season at the brand. So if Amazon is selling the same products for the retail price, I will not be participating.
My Bottega Veneta bag from Harrods arrived exactly like that, actually it was dumped on my doorstep and I accidentally 'came across it' when I opened the door (surely the delivery should have been signed for?). It was in its BV dust bag inside an ugly, brown paper box. That's it. No thank you, no how to return, no bow - nothing. Super underwhelming. But the bag is lovely
The only reason I can see anyone buying luxury from Amazon is if they happen to have a Amazon credit card. Maybe they don’t have other credit cards or maybe they get points for using the Amazon credit card? Who knows….. But personally, I could not. I would be afraid of fakes and issues returning. But I found this video very interesting and informative as I had been curious about the Amazon Luxury. Thank you for taking one for the team girl! Let us know how the top worked out! It’s super cute!
When will you be posting the unboxing of the vintage store
At the end of the month 💖
Are the prices the same as actual designer websites? If it is, I'd rather wait a bit for delivery and buy directly from the brand.