You had two different leaks, which is obvious when you think about it. The small staining on the ceilings downstairs that had been there for a couple of months was fresh water leaking from the shower pump, which would likely have slowly got worse as the leaky pump worsened. The 4" soil pipe has a fracture in the upper part of the pipe somewhere, so it only leaks when the pipe is full (when there's a blockage). That's why when you cleared the blockage and subsequently looked under the airing cupboard floor, the wall had dried out. So unfortunately the larger staining on the ceiling was caused by foul water, and if it was me I'd replace that section of plasterboard. As a side note, the face seals in those pumps rely on polished ceramic and carbon bearing surfaces pushed together to form the seal by the strong spring that was apparent when you removed the circlip. They are cooled by the water in the pump, and usually fail when the pump has been run dry at some point, as they very quickly overheat, frequently melting the plastic housing that holds the ceramic part, allowing it to move out of true.
Fantastic fix. You don't mention the repair duration, but with a family needing to use the water, timely plumbing repairs are essential. I do minor fixes, but good plumbers are worth their weight in gold.
I had same issue. On 3rd pump (in 10 years) I installed a drainpan with a water sensing switch. Pump doesn't work if water detected. So I know if my shower won't turn on, there's an issue that needs dad's attention 😊
@@gordonm2821if you get a water allarm it will tell you if it leaks again cheap things have one under my bath with a 10 year battery life if my bath leaks again I want to know as it rotted my flore boards last time
Another brilliant addictive video, thank you. So glad it turned out not to be black water staining. However, rewind to 8:26, look at the copper pipe that goes round the corner of the walls, see the green crustiness on the pipe? That's possibly another slight leak. Sandpaper the stain away and keep your eye on it.
I noticed that whilst editing. I think it was from the old boiler leaking onto it or maybe some flux dripped onto it from some soldering on the pipework above. I need to clean it in case it eats through. Thanks for pointing it out 👍👍
Good choice replacing that pump, the rusty shaft would never hold water reliably. As someone else commented, a pan under the pump might be good improvement, as you'd see the leak before it ruins your roof again.
That's a good idea, though also good to have a pan / tray that has a drain pipe connected to the drain or outside so if it does fill up the water has somewhere to go.
I am happy that you fixed your leak. I have been following you for a couple of weeks now, and I really do enjoy your fixing videos. Keep up the good work.
Amazing! I would have hired a plumber for sure, who probably would've cut into the ceiling anyway. That was such an interesting coincidence that when you cleared the clog in the toilet that you also had additional water showing on the ceiling. I would've thought the exact same thing. Way to go!
I have used turner pumps before, I would recommend contacting there customer service and showing them how your pump failed after only 5 years, they may reimburse you for it, they are a fantastic company to deal with when things go wrong.
Hello Vince when working on electric always remove the fuse and put it in your pocket.. it doesn't matter whether you isolate the wires or not. If you use a builders rubble bag to catch the water. Its is flexible and easy to get under and behind the pipes. Just make sure it is not one with the little holes in the bottom lol
It's a good idea to puch a small hole in the ceiling if you have a leak, to allow the water to drain. It stops the water pooling and spreading across the ceiling. It's much easier to fill a small hole than it is to replace a sagging ceiling.
You should always try to ensure your pump is level so that additional pressure isn't applied to the motor shaft seal. Mount the pump on a levelled board next to that tank.
I was advised to mount my Salamander on a piece of paving slab, with rubber or foam between that and the floor boards. It does seem to help deaden the noise.
The pump being level is a good idea, but not so much for stress on the motor shaft, as for reducing noise and having more consistency of pressure. Having the pump at an angle is not really going to make any difference to the load on the shaft as there are bearings at each end of the shaft, holding it securely with even stress on each end. That said, pressure is likely not going to be an issue with this install as the pump is below the water level, so there is very little head height to take into considereation, other than the resistance of the pipes themselves. The pump is really quiet, but can be even quieter with a proper pad underneath it and level.
To do your ceiling get some normal white car spray yes aerosol spray, spray your ceiling couple of coats and then paint, never had much luck with stain block but the spray works 100% 😊 Nice fix Vince 😊
Vince, we had a smaller stain on our ceiling from a roof leak. We just sprayed the ceiling with a water and bleach mixture (several treatments) and the stain went away. Best wishes from the USA
Hi Vince love the videos. Sorry I am a bit late with this advice regarding the blocked toilet from previous video. I spotted something in this video that in my experience probably caused or contributed to it. By your toilet I saw a packet of wet wipes, these cause thousands of blockages. I live in a sheltered housing area (lots of bungalows for OAP'S) and we get at least 2 drain blockages a year. The cause is always these wipes as they are plastic based not paper, they can easily snag on a join or something and just tend to stretch across the pipework and cause the blockage. We have lots of carers visiting people here and they tend to use wet wipes and flush them. Having talked to council workers who attend to clear blockages they say in our district alone they cause hundreds of blocks a year. They always say don't use them and if you must, bin them don't flush. The council even sent a letter to all residents advising of the problem and associated cost. Hope you get this and it helps avoid any future issues.
My Stuart turner pump leaked after 3 years, i rang them. They came out and replaced it with a new one, they fitted it too, straight away no fuss. Good customer service 👍
Great job working out that cause! I think it was a good idea to just swap the pump - nightmare to keep swapping it out, and how long before the other side fails the same way etc!
Hi Vince, you usually find it is the hot water side that failed, just like a washer on a tap, it is very rare for the cold washer to fail unless over tightened. but due to the heat on the hot water then the seals heat up, and aren't able to cool off. if you want your new pump to last longer consider turning down the hot water temperature by a few degrees. while costs pennies to heat up the water compared to having scorching hot water and cooling it with the cold water for things like washing machine, shower etc. it will save money on replacing parts in the long term.
Nice job and glad it was a better result than you were expecting. Had it been toilet waste, the odour in your cylinder cupboard would have been quite noticable. btw like the belts and braces approach covering the supply leads, but would have removed the fuse in the switched spur as well.
Vince The Plumber Always like watching your plumbing videos I remember the time flooding the bathroom I was rolling so hard And freaking out At the same time
It is not asbestos. When he built that onsuite dad had all the asbestos boards removed and replaced. I can sort of rember what dad did with the waste and vent pipes. However I do know that the shower and basin wastes do not join up directly with the toilet wastes. They do not meet up till the soil stack in the corner of the bathroom and kitchen. IF you ever need to drain the system down there are drain cocks for the HWS, CWS and HTG in the garage all over the soakaway.
Thank you Martin, I'll have a look for the pipes next time the bath panel is off. It is always good to know the layout of the pipework. Thanks for letting me know about the asbestos as well 👍👍👍👍👍👍👍
Hi Vince I had exactly the same issue but the seal on the pump housing failed, we had a lot of water escape when the pump was running, the water came through the ceiling and saturated the walls. After that I made some water alarms that modified cheap pound shop door alarms after searching the net for ideas and came across the build on cnet. They have saved me on many occasions after they sounded due to small leaks in the loft which were caught early enough.
One of the best things I have is a wet and dry shop vac. Be it emptying blocked sinks, removing radiators etc. it is great. On a pump or radiator putting the Nozzle close to the nut as you undo it it will suck up all the water and avoid the mess. (I also use it for draining the pond once the normal submersible is below the pump level). It will even suck water out of a carpet.
Zinser products are first class and I have had great success using them. When it comes to stain block I am sure their products works well but I have always used white oil based undercoat to cover stains. This works perfectly and costs less. A neighbour or even yourself may have a bit left in a tin in the shed :)
Great job tracking down the cause! It'd be good to put something underneath to make the next leak more visible, as others have said. Not just to spare your ceiling, but also to catch it before it rusts, so you can use a repair kit next time.
Just a tip before using stain blocker use stabilising solution it will help with the moisturiser in the plasterboard then paint as required as i used ti be a painter & decorator 👍
Have a bit of experience with these type of pumps. The seal with the problem is generally a ceramic seal or bushing. It is usually the first item to fail in most pumps and generally is caused by the pump running dry for a period of time. So this may have been caused at some point if the water was shut-off and the pump still engaged. Once failed the drips start and its a quick road down hill. Quickly the bearings fail and often those in the motor as well since moisture gets where it should not. If caught quickly, before moisture can get into the pump motor it's a simple fix. But in your case you don't know how long or if the bearings were effected. So short of replacing bearings in the motor, a full pump replacement may be called for. To prevent this in the future, I would get a pressure switch on the input to prevent the pump from activating if the input is shut off. This will prevent bearing failure should hot or cold lines be shut off.
As soon as i saw your pump in the video i had that feeling it was the pump that had failed. They are excellent pumps, but i do believe the instructions on that brand tell you they require a yearly service. mine has been in for 3 years & i still haven't bothered.
You should get a water sensor and put it in the lowest part of your access there by the pump so that in the future if there is any water leaks you are alerted immediately. I have water sensors under every sink and toilet in my house.
Have you thought of getting a flexible light/camera combo? They came in various lengths and are Bluetooth enabled. Excellent for chasing leaks, etc, in tight areas. Send this video to the manufacturer?
I'm sorry about your water woes, but i like the thumbnail. It looks like Wile E. Coyote in profile sitting down playing the bongos. I ❤ the mouse sound effect! Nice touch. 😮 Woodruff key. Makes me remember "Woodruff and the Schnibbel of Azimuth". Anyone else? No? Just me?
You were correct it is called a Woodruff key, or half moon key. Not sure if you guys call them this in England, but that c clip that was below it? We call them Jesus clips- as they can go flying when removing, and then only Jesus knows where it went 😂 thank you for the content and I’m always happy to see another my mate Vince video, I started watching when I got a psp go and was fixing it, and came across your channel. Been a regular ever since! As a European car mechanic, I enjoy the Royce videos as well, thank you for sharing all this with us!
I had a similar issue but mine was a failed rubber seal where the sink waste entered the soil stack. Unfortunately, it was in the corner of the living room behind the wall cavity (between the living room and kitchen). Because of waste contamination, I had to cut out some of the ceiling and replace the whole partition wall .. all for an 80p grommet! Oh the joys of modern houses.
hi my mum has sun water heater and a back boiler i said you have to get the pro out as the back boiler had alot of rust it is cover under a service plan some time's it good to have a cover plan what you have there's no need to it's a lotto when you start the work
I have a water sensor under my aquarium maybe you should get one under the pump, also wouldn't there be pressure on the seals if the pump isn't level? Maybe just mount it?
Well done. Personally, I would also replace the pan connector (as I think it was disturbed) as soon as possible. It seemed (to me, and possible incorrectly) from the previous video that the large stain appeared within a short space of time, whereas a relatively slow leaking shower pump would have produced the smaller initial stains over a longer period of time. Or, it may be just be video shenanigans.
I think what he figured happened was that the sudden, large amount of stain that appeared after he was messing around with everything, including the pump in the closet and the mat under it. So he thinks he either sloshed or tilted it enough that he poured standing/pooled water onto the ceiling
Definitely a good move to replace the entire pump. A service kit may fix the old one short term, and maybe good as a backup pump, but the rusted shaft would definitely tear up a new seal very quickly, and even if you did manage to clean it, the sealing surface would be far from perfect. If you wanted to fix up the old pump as an emergency spare, that could work, but definitely not for long term service. I think this has been mentioned in another comment, but a solid pad, whether it be solid would or some kind of thick, stronger tile, with some foam padding would make the pump even quieter. It won't really do much for increasing the life span of the pump, as the bearings on each end of the shaft are what holds the shaft stable, and the pump, other than noise and consistency of flow, doesn't really care about the angel it sits too much, but it could make it even quieter for you.
I would have replaced it as well. Bonus though, that likes like a TEFC motor with a shaft on each end and it would make a great polishing machine/bench buffer.
Put a water leak sensor below that pump that you connect to some smart-home solution. Then you can get notified if you have a leak again and you can avoid lots of damage.
We in the UK often incorrectly call any key type a Woodruff key, only the half moon type is an actual Woodruff but Haynes manuals especially used the term ubiquitously with all types of keys say in car use, motorcycle companies in Europe also tended to use wrongly the term Woodruff although any Vespa or Lambretta owner would know the main flywheel key is a proper Woodruff.
Stuart Turner pumps are very repairable and they stock all the parts including the shaft seal that failed in your pump. I repaired one of the competitors pumps recently and was only able to get the parts off them directly because I'm a repair technician, they will not sell any parts to the public. But. at least you have a spares donator now should anything else fail in the new pump past warranty.
Honestly Vince, you should have just replaced the seals on both sides and it would have been brand new! I Perhaps there is a heavy duty seal that exist??? In my domain (hot tubs electronics and motors) there are standard seals and Robust Carbide seals that can withstand more harsh water. The rust on the shaft, from what I could see, wasn't in a critical place so you would have been fine just replacing the seal. The mating surfaces are not directly on the shaft but the whitish part pressed in the casing and the black one behind the spring. Anyways, as always, I just love your videos and watch them as soon as they come out!
@@jeremiefaucher-goulet3365No. Hot water is pushed out of the cylinder by cold water from a tank in the loft, a gravity fed system. The tank in the loft is filled up from the mains via a ball valve. If you want to use the HW in the cylinder for a shower and you don't have a pump you have only the gravity fed flow, which is quite slow. I spent nearly a year using my HW for a shower after my usual electric shower broke. I had to manually mix the mains cold water with the HW from the cylinder to get the right temperature (separate hot and cold taps), that was very hard due to the massive pressure difference. The resulting flow through the shower head was pathetic. I eventually got fed up enough to learn what I needed to do to fit a replacement shower which I'm so glad I did. That's why there is a pump here as Vince needs it to pump the HW for the shower so that it can effectively be mixed with the mains fed cold water. It is possible that where he is the cold mains is also of low pressure so the pump might be needed there as well. For example a cottage I stayed in once got all its water pumped from a well, everything was pumped as there was no mains connection.
@@dlarge6502 Here in North America, whether you live in a city (Mains pressure) or have a well (underground pump pressuring your plumbing) is enough to run the whole house, pushing through the water heater tank, etc... I've never seen anyone with an extra pump, hence my confusion and suprise. Except with really high/tall buildings. In which case yes the water needs to be pumped high where a gravity system will be more than enough to pressurize everywhere in the building.
As a German... UK plumbing looks weird. Why is the pump necessary? Is the hot water tank not pressurized or is there not enough water pressure in your area?
The more connections you have the more chances to leak seems like this is a giant mess that needs to be condensed sorted out and done properly.. also always turn off your main water supply when working on plumbing never connections that way if anything happens you don't have to worry about pressurized water shooting all over the place
the part that leaked was the mechanical seal you could of changed as therubber part of the would not of sealed on the rusty part, but as you say the otherside could of leaked soon after refitting.
I would put a tray under the pump as this is going to happen again, I would also place a water alarm in the tray so it it does leak you will get an audible warning. I would have though the pump should be firmly attached as every time that pump kicks on it will be moving slightly putting strain on those hoses which are also common for leaking.
Every house needs a My Mate Vince 😄
You had two different leaks, which is obvious when you think about it. The small staining on the ceilings downstairs that had been there for a couple of months was fresh water leaking from the shower pump, which would likely have slowly got worse as the leaky pump worsened. The 4" soil pipe has a fracture in the upper part of the pipe somewhere, so it only leaks when the pipe is full (when there's a blockage). That's why when you cleared the blockage and subsequently looked under the airing cupboard floor, the wall had dried out. So unfortunately the larger staining on the ceiling was caused by foul water, and if it was me I'd replace that section of plasterboard. As a side note, the face seals in those pumps rely on polished ceramic and carbon bearing surfaces pushed together to form the seal by the strong spring that was apparent when you removed the circlip. They are cooled by the water in the pump, and usually fail when the pump has been run dry at some point, as they very quickly overheat, frequently melting the plastic housing that holds the ceramic part, allowing it to move out of true.
Fantastic fix. You don't mention the repair duration, but with a family needing to use the water, timely plumbing repairs are essential. I do minor fixes, but good plumbers are worth their weight in gold.
I had same issue. On 3rd pump (in 10 years) I installed a drainpan with a water sensing switch. Pump doesn't work if water detected. So I know if my shower won't turn on, there's an issue that needs dad's attention 😊
When you put the new pump back in you should put a drain pan under the pump so you will see in the future if it leaks again saving your ceiling.
Yeah but can it not leak from anywhere?
Sounds professional. I came here to comment suggesting the bottom of a tupperware container 😂
Where would the drain pan drain to when it overflows?
Was going to say the same
@@gordonm2821if you get a water allarm it will tell you if it leaks again cheap things have one under my bath with a 10 year battery life if my bath leaks again I want to know as it rotted my flore boards last time
Another brilliant addictive video, thank you. So glad it turned out not to be black water staining. However, rewind to 8:26, look at the copper pipe that goes round the corner of the walls, see the green crustiness on the pipe? That's possibly another slight leak. Sandpaper the stain away and keep your eye on it.
I noticed that whilst editing. I think it was from the old boiler leaking onto it or maybe some flux dripped onto it from some soldering on the pipework above. I need to clean it in case it eats through. Thanks for pointing it out 👍👍
I love the sounds of a normal household going on in the background of your videos.
You son is really becoming quite the artist!
Good choice replacing that pump, the rusty shaft would never hold water reliably. As someone else commented, a pan under the pump might be good improvement, as you'd see the leak before it ruins your roof again.
That's a good idea, though also good to have a pan / tray that has a drain pipe connected to the drain or outside so if it does fill up the water has somewhere to go.
I am happy that you fixed your leak. I have been following you for a couple of weeks now, and I really do enjoy your fixing videos. Keep up the good work.
Water leaks are the worst. It's one of the jobs I won't tackle. But you have a knack for fixing anything. Well done mate.
Amazing! I would have hired a plumber for sure, who probably would've cut into the ceiling anyway. That was such an interesting coincidence that when you cleared the clog in the toilet that you also had additional water showing on the ceiling. I would've thought the exact same thing. Way to go!
With the Rolls Royce duck and the ceiling wolf, you could always go into the side-business of modern art and start your own gallery.
I have used turner pumps before, I would recommend contacting there customer service and showing them how your pump failed after only 5 years, they may reimburse you for it, they are a fantastic company to deal with when things go wrong.
Put a water sensor alarm underneath the pump. If it happens again an alarm will go off and it won't damage anything again.
Hello Vince when working on electric always remove the fuse and put it in your pocket.. it doesn't matter whether you isolate the wires or not.
If you use a builders rubble bag to catch the water. Its is flexible and easy to get under and behind the pipes. Just make sure it is not one with the little holes in the bottom lol
It's a good idea to puch a small hole in the ceiling if you have a leak, to allow the water to drain. It stops the water pooling and spreading across the ceiling. It's much easier to fill a small hole than it is to replace a sagging ceiling.
You should always try to ensure your pump is level so that additional pressure isn't applied to the motor shaft seal.
Mount the pump on a levelled board next to that tank.
Agreed, but amazing that he found it was the pump in the first place right? It's not necessarily a typical spot of leakage.
Thanks Adele👍
I was advised to mount my Salamander on a piece of paving slab, with rubber or foam between that and the floor boards. It does seem to help deaden the noise.
The pump being level is a good idea, but not so much for stress on the motor shaft, as for reducing noise and having more consistency of pressure. Having the pump at an angle is not really going to make any difference to the load on the shaft as there are bearings at each end of the shaft, holding it securely with even stress on each end. That said, pressure is likely not going to be an issue with this install as the pump is below the water level, so there is very little head height to take into considereation, other than the resistance of the pipes themselves.
The pump is really quiet, but can be even quieter with a proper pad underneath it and level.
Great video as always Vince! I love how you turned the downstairs light off when you went back upstairs! I always do the same, force of habit
To do your ceiling get some normal white car spray yes aerosol spray, spray your ceiling couple of coats and then paint, never had much luck with stain block but the spray works 100% 😊
Nice fix Vince 😊
Cheers Gary 👍👍
@@Mymatevince you are very welcome 😀
Sunday morning and _My Mate VINCE_ video.. awesome!
Vince, we had a smaller stain on our ceiling from a roof leak. We just sprayed the ceiling with a water and bleach mixture (several treatments) and the stain went away. Best wishes from the USA
I love that when you’re working with plumbing / water, when most of us would reach for a bowl, a bucket or a bottle; your go to is a saucepan! 🤪 👍🏼
Hi Vince love the videos. Sorry I am a bit late with this advice regarding the blocked toilet from previous video. I spotted something in this video that in my experience probably caused or contributed to it. By your toilet I saw a packet of wet wipes, these cause thousands of blockages. I live in a sheltered housing area (lots of bungalows for OAP'S) and we get at least 2 drain blockages a year. The cause is always these wipes as they are plastic based not paper, they can easily snag on a join or something and just tend to stretch across the pipework and cause the blockage. We have lots of carers visiting people here and they tend to use wet wipes and flush them. Having talked to council workers who attend to clear blockages they say in our district alone they cause hundreds of blocks a year. They always say don't use them and if you must, bin them don't flush. The council even sent a letter to all residents advising of the problem and associated cost. Hope you get this and it helps avoid any future issues.
My Stuart turner pump leaked after 3 years, i rang them. They came out and replaced it with a new one, they fitted it too, straight away no fuss. Good customer service 👍
Great job working out that cause! I think it was a good idea to just swap the pump - nightmare to keep swapping it out, and how long before the other side fails the same way etc!
Thanks Chris, hopefully I can now forget about it and it will work hassle free for another 5 years or more 👍
Hi Vince, you usually find it is the hot water side that failed, just like a washer on a tap, it is very rare for the cold washer to fail unless over tightened. but due to the heat on the hot water then the seals heat up, and aren't able to cool off. if you want your new pump to last longer consider turning down the hot water temperature by a few degrees. while costs pennies to heat up the water compared to having scorching hot water and cooling it with the cold water for things like washing machine, shower etc. it will save money on replacing parts in the long term.
Nice job and glad it was a better result than you were expecting. Had it been toilet waste, the odour in your cylinder cupboard would have been quite noticable. btw like the belts and braces approach covering the supply leads, but would have removed the fuse in the switched spur as well.
Vince The Plumber
Always like watching your plumbing videos I remember the time flooding the bathroom I was rolling so hard And freaking out At the same time
It is not asbestos. When he built that onsuite dad had all the asbestos boards removed and replaced. I can sort of rember what dad did with the waste and vent pipes. However I do know that the shower and basin wastes do not join up directly with the toilet wastes. They do not meet up till the soil stack in the corner of the bathroom and kitchen. IF you ever need to drain the system down there are drain cocks for the HWS, CWS and HTG in the garage all over the soakaway.
Thank you Martin, I'll have a look for the pipes next time the bath panel is off. It is always good to know the layout of the pipework. Thanks for letting me know about the asbestos as well 👍👍👍👍👍👍👍
Good job; I also hate doing plumbing. Seems one problem always leads to another.
Hi Vince I had exactly the same issue but the seal on the pump housing failed, we had a lot of water escape when the pump was running, the water came through the ceiling and saturated the walls. After that I made some water alarms that modified cheap pound shop door alarms after searching the net for ideas and came across the build on cnet. They have saved me on many occasions after they sounded due to small leaks in the loft which were caught early enough.
And this leak is now gone. Oh I remember the great flood of MMV's Shower. This was also a very entertaining video.
great work Vince
Can’t wait for the plastering of a ceiling episode mate😂😂
Stain blocker is a bit hit and miss in my experience.
It will end up like stalactites of plaster 😂
One of the best things I have is a wet and dry shop vac. Be it emptying blocked sinks, removing radiators etc. it is great. On a pump or radiator putting the Nozzle close to the nut as you undo it it will suck up all the water and avoid the mess. (I also use it for draining the pond once the normal submersible is below the pump level). It will even suck water out of a carpet.
Nice fix Vince!! Glad that you found the leak. That cupboard looks like a nightmare though. A lot crampacked inside there!
Zinser products are first class and I have had great success using them. When it comes to stain block I am sure their products works well but I have always used white oil based undercoat to cover stains. This works perfectly and costs less. A neighbour or even yourself may have a bit left in a tin in the shed :)
Second for this comment. Zinsser paint is amazing stuff.
I wish we were neighbors.
lol. I love your flashlight/torch.
Well done , what a relief 👍👍
Great job tracking down the cause! It'd be good to put something underneath to make the next leak more visible, as others have said. Not just to spare your ceiling, but also to catch it before it rusts, so you can use a repair kit next time.
What a result. Pricey, but so much handier that what it could have been.
Nice to see you got that leak sorted 😊
Yay, I’m so happy. 😁 Been waiting for this to be released.
Yess the video I’ve been waiting for. Can’t wait to watch this
I have been waiting patiently for this video. ❤
When all the clues come together. Happy for you man. That could have been much worse.
Don`t forget to send off the warranty this time for the new pump😁
Absolutely brilliant mate
Nice repair AND you hung your toilet paper in the correct orientation :)
Good job Vince. You also now have a pump full of spare bits just in case
Thank you Emma👍
So glad you decided to document this for our viewing pleasure! 😂
Could not find any towels haha shows who does the washing in the house haha keep up the work love the videos
Hi vince are you able to fix my sons Nintendo switch lite
Well done. Pleased for you.
Just a tip before using stain blocker use stabilising solution it will help with the moisturiser in the plasterboard then paint as required as i used ti be a painter & decorator 👍
I was a service engineer for those pumps ...you could of saved £300 and just bought the seal kit as you had already done half the job ....👍
The pump has been damaged however
Salamanda pumps and Stuart Turner pumps are some of the best on the market !
@13:00 those flexible hoses are prone to failing, they get a pinhole in the inner rubber tube.
I've never lived anywhere they had shower pumps, so that's very much a surprise to me! I thought you'd blown your vent stack myself. Glad I was wrong!
Super Sleuth well done Vince ..still think you should fix the other pump and bench test it ..just for fun 😂
Have a bit of experience with these type of pumps. The seal with the problem is generally a ceramic seal or bushing. It is usually the first item to fail in most pumps and generally is caused by the pump running dry for a period of time. So this may have been caused at some point if the water was shut-off and the pump still engaged. Once failed the drips start and its a quick road down hill. Quickly the bearings fail and often those in the motor as well since moisture gets where it should not. If caught quickly, before moisture can get into the pump motor it's a simple fix. But in your case you don't know how long or if the bearings were effected. So short of replacing bearings in the motor, a full pump replacement may be called for. To prevent this in the future, I would get a pressure switch on the input to prevent the pump from activating if the input is shut off. This will prevent bearing failure should hot or cold lines be shut off.
Thank you Rob👍👍👍
Glad you got it sorted
What about replacing the seals on the new pump in 5 years time as a preventative measure?
As soon as i saw your pump in the video i had that feeling it was the pump that had failed. They are excellent pumps, but i do believe the instructions on that brand tell you they require a yearly service. mine has been in for 3 years & i still haven't bothered.
You should get a water sensor and put it in the lowest part of your access there by the pump so that in the future if there is any water leaks you are alerted immediately. I have water sensors under every sink and toilet in my house.
Have you thought of getting a flexible light/camera combo?
They came in various lengths and are Bluetooth enabled.
Excellent for chasing leaks, etc, in tight areas.
Send this video to the manufacturer?
I'm sorry about your water woes, but i like the thumbnail. It looks like Wile E. Coyote in profile sitting down playing the bongos.
I ❤ the mouse sound effect! Nice touch. 😮
Woodruff key. Makes me remember "Woodruff and the Schnibbel of Azimuth". Anyone else? No? Just me?
You were correct it is called a Woodruff key, or half moon key. Not sure if you guys call them this in England, but that c clip that was below it? We call them Jesus clips- as they can go flying when removing, and then only Jesus knows where it went 😂 thank you for the content and I’m always happy to see another my mate Vince video, I started watching when I got a psp go and was fixing it, and came across your channel. Been a regular ever since! As a European car mechanic, I enjoy the Royce videos as well, thank you for sharing all this with us!
Jesus clip 😂
Thanks for the enjoying the channel 👍👍👍👍
I had a similar issue but mine was a failed rubber seal where the sink waste entered the soil stack. Unfortunately, it was in the corner of the living room behind the wall cavity (between the living room and kitchen). Because of waste contamination, I had to cut out some of the ceiling and replace the whole partition wall .. all for an 80p grommet! Oh the joys of modern houses.
hi my mum has sun water heater and a back boiler i said you have to get the pro out as the back boiler had alot of rust it is cover under a service
plan some time's it good to have a cover plan
what you have there's no need to it's a lotto when you start the work
I have a water sensor under my aquarium maybe you should get one under the pump, also wouldn't there be pressure on the seals if the pump isn't level? Maybe just mount it?
Well done. Personally, I would also replace the pan connector (as I think it was disturbed) as soon as possible. It seemed (to me, and possible incorrectly) from the previous video that the large stain appeared within a short space of time, whereas a relatively slow leaking shower pump would have produced the smaller initial stains over a longer period of time. Or, it may be just be video shenanigans.
I think what he figured happened was that the sudden, large amount of stain that appeared after he was messing around with everything, including the pump in the closet and the mat under it. So he thinks he either sloshed or tilted it enough that he poured standing/pooled water onto the ceiling
Definitely a good move to replace the entire pump. A service kit may fix the old one short term, and maybe good as a backup pump, but the rusted shaft would definitely tear up a new seal very quickly, and even if you did manage to clean it, the sealing surface would be far from perfect. If you wanted to fix up the old pump as an emergency spare, that could work, but definitely not for long term service.
I think this has been mentioned in another comment, but a solid pad, whether it be solid would or some kind of thick, stronger tile, with some foam padding would make the pump even quieter. It won't really do much for increasing the life span of the pump, as the bearings on each end of the shaft are what holds the shaft stable, and the pump, other than noise and consistency of flow, doesn't really care about the angel it sits too much, but it could make it even quieter for you.
I would have replaced it as well.
Bonus though, that likes like a TEFC motor with a shaft on each end and it would make a great polishing machine/bench buffer.
New pump was the way to go.... job done !
Put a water leak sensor below that pump that you connect to some smart-home solution. Then you can get notified if you have a leak again and you can avoid lots of damage.
Water leak sensor in a drain pan
We in the UK often incorrectly call any key type a Woodruff key, only the half moon type is an actual Woodruff but Haynes manuals especially used the term ubiquitously with all types of keys say in car use, motorcycle companies in Europe also tended to use wrongly the term Woodruff although any Vespa or Lambretta owner would know the main flywheel key is a proper Woodruff.
Stuart Turner pumps are very repairable and they stock all the parts including the shaft seal that failed in your pump. I repaired one of the competitors pumps recently and was only able to get the parts off them directly because I'm a repair technician, they will not sell any parts to the public.
But. at least you have a spares donator now should anything else fail in the new pump past warranty.
Have you checked the vent . Sometimes they get birds and stuff to cause slow drain.
I would have mounted that pump on shelf brackets higher up the wall with maybe a plastic bucket underneath.
We have a water softener, are you able to get one (as in, are they sold in the UK)?
Honestly Vince, you should have just replaced the seals on both sides and it would have been brand new! I Perhaps there is a heavy duty seal that exist??? In my domain (hot tubs electronics and motors) there are standard seals and Robust Carbide seals that can withstand more harsh water.
The rust on the shaft, from what I could see, wasn't in a critical place so you would have been fine just replacing the seal. The mating surfaces are not directly on the shaft but the whitish part pressed in the casing and the black one behind the spring.
Anyways, as always, I just love your videos and watch them as soon as they come out!
Love your videos
dont forget to register the new pump! 👍👍
OMG Vince the mouse noise scared the hell out of me
Oh I'm so happy for you Vince I can finally stop panicking
Thank you for that video.
Stuart & Turner pumps were so reliable, how old was the failed pump? £364 tells you it should be good quality I wonder where they are 'made' now
He said the pump was 5 years old
So showers need a pump in the UK? Mains water doesn't have enough pressure?
Depends on the property and if you want a "power shower" to blow your skin off.
By using a pump you can use the water in the hot water cylinder too.
@@dlarge6502 I'm even more confused now. Without a pump there would be no hot water? 😳
UK plumbing is weird to me.
@@jeremiefaucher-goulet3365No. Hot water is pushed out of the cylinder by cold water from a tank in the loft, a gravity fed system. The tank in the loft is filled up from the mains via a ball valve.
If you want to use the HW in the cylinder for a shower and you don't have a pump you have only the gravity fed flow, which is quite slow. I spent nearly a year using my HW for a shower after my usual electric shower broke. I had to manually mix the mains cold water with the HW from the cylinder to get the right temperature (separate hot and cold taps), that was very hard due to the massive pressure difference. The resulting flow through the shower head was pathetic. I eventually got fed up enough to learn what I needed to do to fit a replacement shower which I'm so glad I did.
That's why there is a pump here as Vince needs it to pump the HW for the shower so that it can effectively be mixed with the mains fed cold water. It is possible that where he is the cold mains is also of low pressure so the pump might be needed there as well. For example a cottage I stayed in once got all its water pumped from a well, everything was pumped as there was no mains connection.
@@dlarge6502 Here in North America, whether you live in a city (Mains pressure) or have a well (underground pump pressuring your plumbing) is enough to run the whole house, pushing through the water heater tank, etc... I've never seen anyone with an extra pump, hence my confusion and suprise.
Except with really high/tall buildings. In which case yes the water needs to be pumped high where a gravity system will be more than enough to pressurize everywhere in the building.
Great intresting video
As a German... UK plumbing looks weird. Why is the pump necessary? Is the hot water tank not pressurized or is there not enough water pressure in your area?
The video weve all been waiting for. The fact that rubber matt is sort of tucked round the pump is a red flag to me.
when he flooded the floor....u know its serious when Vince has to stop filming to repair something 😂
The more connections you have the more chances to leak seems like this is a giant mess that needs to be condensed sorted out and done properly.. also always turn off your main water supply when working on plumbing never connections that way if anything happens you don't have to worry about pressurized water shooting all over the place
@0:37 - I won't lie - that is a pretty trippy camera angle and shot. It takes the mind a minute to process.
I don't know if anyone else mentioned this but the pump does care which is hot or cold, as it won't pump without cold feed to prevent scolding
the part that leaked was the mechanical seal you could of changed as therubber part of the would not of sealed on the rusty part, but as you say the otherside could of leaked soon after refitting.
Well spotted👍👍👍👍
Hi Vince , buy a Tellur WiFi Flood Sensor ( its a sensor with wire ) and put that wire on plastic mat pump
I would put a tray under the pump as this is going to happen again, I would also place a water alarm in the tray so it it does leak you will get an audible warning.
I would have though the pump should be firmly attached as every time that pump kicks on it will be moving slightly putting strain on those hoses which are also common for leaking.
woodruff key they have them on motorbikes as well on the fly wheel
Just use oil base undercoat white when it has dried out then you can just go over it with white emulsion