How to Prepare for a Successful Root Cause Analyses + Action Review

© 2021 Institute for Healthcare Improvement.
A chief quality officer provides tips for preparing for an optimal Root Cause Analyses + Action review.
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[@joerader6532]

I worked at this one plant where the plant manager and operations manager done nothing but beat down the team leaders in our 5Y A3 meetings. It was ridiculous. Since I have been managing operations I always keep in mind the empathy part you just mentioned. These people are your supervisors and team leaders bc they want to do a good job for you.

[@AceHardy]

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