Identifying Root Causes

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  • เผยแพร่เมื่อ 28 ก.ย. 2024
  • Healthcare quality improvement video series made available publicly by the Stanford Medicine Center for Improvement. To learn more visit smci.stanford.edu.

ความคิดเห็น • 3

  • @DrJohnPollard
    @DrJohnPollard 3 วันที่ผ่านมา

    No wonder the world is so messed up with videos like this.

  • @mikebaker724
    @mikebaker724 ปีที่แล้ว +5

    There is never 1 root cause. Notice how you begin by saying finding "the" root cause then you switch to talking about root causes. Every problem consists of a system of causes. There is nothing special about the 5th why. Problem solving is also rarely linear. Root causes are like a branch system.

    • @stanfordmedicineimprovement
      @stanfordmedicineimprovement  ปีที่แล้ว +4

      Great comment. Agree that the 5th why may or may not be where you land. It's more about pushing to be willing to ask it multiple times.