I Flew on Indonesia's WORST Airline and Instantly Regretted It.

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  • เผยแพร่เมื่อ 22 พ.ย. 2022
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    I took a flight on an Indonesian airline I'd never heard of on a 40 year old plane after my flight got cancelled - and ended up regretting every minute of it.
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ความคิดเห็น • 1.2K

  • @blondpidge
    @blondpidge ปีที่แล้ว +369

    I’m ex cabin crew. I would not feel safe flying on this airline because I’d be concerned that the slapdash attitude to cabin safety is reflective of the airline’s entire ethos.

    • @popcornboxing369
      @popcornboxing369 ปีที่แล้ว +3

      Were you ex cabin crew on this airline?

    • @rodgerwill1042
      @rodgerwill1042 ปีที่แล้ว +15

      At least they asked about power banks, unlike any American carriers.

    • @LavenderSunrise
      @LavenderSunrise ปีที่แล้ว

      Have you looked in a mirror recently

    • @sbalogh53
      @sbalogh53 9 หลายเดือนก่อน +10

      @@rodgerwill1042 ... that was ground staff, not cabin crew.

    • @picketf
      @picketf 8 หลายเดือนก่อน +4

      ​@@rodgerwill1042perhaps counterfeit asian powerbanks are more likely to blow up? Or people travelling in business class there are more likely to be misers that save on their electronic gadgets?

  • @ferdiyansurya
    @ferdiyansurya ปีที่แล้ว +439

    I’m an Indonesian, and I've never flown with NAM air 😅
    You are braver than some of us locals 😂

    • @idknik983
      @idknik983 ปีที่แล้ว +3

      hey what airlines do you usually fly with and also is airasia indonesia safe?

    • @ferdiyansurya
      @ferdiyansurya ปีที่แล้ว +30

      @@idknik983 Garuda and it's budget subsidiary Citilink are my preferred domestic airlines. Air Asia is also relatively safe as well.

    • @Yarrrii2s7
      @Yarrrii2s7 ปีที่แล้ว

      ​@@idknik983 and Super Air Jet safe too

    • @Yarrrii2s7
      @Yarrrii2s7 ปีที่แล้ว

      ​@@idknik983 and Cheap

    • @idknik983
      @idknik983 ปีที่แล้ว +1

      @@Yarrrii2s7 okay thanks

  • @cabincrewconsultant
    @cabincrewconsultant ปีที่แล้ว +424

    As cabin crew myself thats embarrassing. The lack of safety, security and service is not we are about.

    • @googleknowsus8184
      @googleknowsus8184 ปีที่แล้ว +8

      +1

    • @TeamSenke
      @TeamSenke ปีที่แล้ว +6

      Your not a cabin crew

    • @rohankorde
      @rohankorde ปีที่แล้ว +4

      Well prove it then.

    • @LadyBeyondTheWall
      @LadyBeyondTheWall 6 หลายเดือนก่อน +23

      @@TeamSenke Good lord. It's always funny when people say "no you're not" or "prove it" when someone says they have a completely normal profession, as if thousands don't have the same job or just never comment on YT? It's not like the person said they're the freakin' President of a country. 🙄

  • @flatspin7
    @flatspin7 ปีที่แล้ว +917

    The scary part is that I’ve flown that airplane as a first officer. All of NAM’s 737-500s originally served with Continental and were parked soon after the CO/UA merger. The interior of the plane hasn’t changed at all except for the seat covers. The didn’t even bother to take the old Continental ship number placard off the cockpit door…incredible.

    • @bardo0007
      @bardo0007 ปีที่แล้ว +16

      Amazing!

    • @HilmanRizaldi
      @HilmanRizaldi ปีที่แล้ว +56

      Yes, and also her sister airline, Sriwijaya, also had some Hapag-Lloyd markings in their Boeing 737-800 back seat

    • @kopisusu2000
      @kopisusu2000 ปีที่แล้ว +37

      Wow! I did not notice that placard. Thanks for pointing that out.
      That reminds me of the time I boarded a Citilink a320 a few years ago, where the FAP screen shows Kingfisher Airlines logo instead of Citilink.
      I know it was probably nothing, but as a graphic designer, witnessing how they handle their own corporate identity, honestly made me think how they deal with maintenance and safety.

    • @samh2731
      @samh2731 ปีที่แล้ว +7

      Username checks out

    • @295g295
      @295g295 ปีที่แล้ว +10

      Could you use *NAM Airline* to go to Viet Nam?

  • @stuckinthemiddlewithz5392
    @stuckinthemiddlewithz5392 ปีที่แล้ว +691

    That awkward moment when the hotel provides better service in 5 minutes than an airline for a few hours. Good review as always Noel.

    • @skullsaintdead
      @skullsaintdead ปีที่แล้ว +18

      Wouldn't even say awkward, more endearing, though I agree entirely with your point. Nice save, Swiss Hotel in Jakarta! A silver lining to an otherwise bad day for Noel (and a bad day for customer service, marketing and safety in general - shame on you NAM Air!).

  • @supianzainuddin1482
    @supianzainuddin1482 ปีที่แล้ว +183

    If the flight crew is not bothered, you can imagine how the aircraft maintenance crew is.

    • @probableflaws3597
      @probableflaws3597 8 หลายเดือนก่อน +11

      I doubt the two are connected in any meaningful way but it’s definitely possible they’re shady independent of one another.

    • @carolkimbell5174
      @carolkimbell5174 6 หลายเดือนก่อน

      Scary!

    • @tvanb
      @tvanb 6 หลายเดือนก่อน

      they are @@probableflaws3597

  • @chef2341
    @chef2341 ปีที่แล้ว +37

    As a former loadmaster/mechanic/ground handler I have serviced that old plane when it was about 15 years younger.

    • @thebigint-hw1on
      @thebigint-hw1on 6 หลายเดือนก่อน +5

      Probably the same parts you put on

    • @thomashooper9828
      @thomashooper9828 3 หลายเดือนก่อน

      I’m guessing the last time it was

  • @IzzYandPalpro
    @IzzYandPalpro ปีที่แล้ว +18

    Oh no, brother you gotta edit out that paid promotion.

  • @pamelastrickland7967
    @pamelastrickland7967 ปีที่แล้ว +33

    Hello Dear Noel, retired (by injury) Continental Airlines flight attendant here. The original seating in the mid 90's was a dark blue/black leather so these are definitely not the originals. Funny......as stews we LOVED the 500. 8 pax in FC and only about 100 in YC. The galley up front in FC where I worked was a dream....plenty of room for everything. We referred to it at CAL as the Barbie Dream Jet. As a fellow stew once said...."Love the 500. Just about the time you break a sweat, you're done." Happy travels, my friend. P.S. Yes, I still miss it. I always will.

  • @jamesrichardson476
    @jamesrichardson476 ปีที่แล้ว +22

    "Noel Philips: he flies Nam Air so you don't have to" 😀

  • @_tm11
    @_tm11 ปีที่แล้ว +207

    Nothing better than a mid week video from Noel. Thank you so much!

    • @noelphilips
      @noelphilips  ปีที่แล้ว +31

      My pleasure!

    • @dongillette1777
      @dongillette1777 ปีที่แล้ว +4

      @@noelphilips glad to see you made the jump across the pond, has your family gotten used to us crazy Americans yet? Can’t wait to see what the future has in store for you! Really love all your videos both commercial flights and your private flights as a pilot, keep up the good work buddy, God bless you and your family! And Happy Thanksgiving, and Merry Christmas Noel!

  • @l4zr_boy
    @l4zr_boy ปีที่แล้ว +170

    Finally, someone from outside Indonesia reviewed NAM air. I myself flown with them once back in 2018 from Yogyakarta, the only things I recalled about that flight is the fact that the flight got delayed by 3 hours from the intended 8 PM departure time (so much for that 92% OTP, thanks to the 11 PM departure time i slept just after takeoff, and only woke up once the plane had arrived), got the snack on ground thanks to said delay (got a bottle of water and some bread), the fact that I flew on PK-NAL, and the cabin being very retro looking (interestingly they merely use seat covers, as i believe i recall seeing Velcro on top of the seats). Thank god you flew in Business Class, Economy is even worse. My colleague beside me could barely even fit on the seat, heck even Lion Air had better seat pitch i think. Btw, the in-flight service you got is exactly the same as in Economy, since Biz on NAM (so does Sriwijaya Air, the parent, on its -500s) is merely just a seat upgrade you can get for like 100 - 200k IDR iirc. In conclusion: only fly with NAM Air if you want to fly on their 737-500s, otherwise just book with other airlines such as TransNusa, Pelita Air, and Super Air Jet, all 3 are brand new airlines in Indonesia, you will be fine with Citilink and AirAsia as well.

    • @endi4654
      @endi4654 ปีที่แล้ว

      So Nam isn't that new? Surprisingly I heard of Pelita Air.. Never heard of this.. And I'm from Singapore

    • @aidankhalid4733
      @aidankhalid4733 ปีที่แล้ว +6

      Garuda for sure

    • @l4zr_boy
      @l4zr_boy ปีที่แล้ว +8

      @@aidankhalid4733 Its quite expensive for many, so airlines like TransNusa, Super Air Jet or Citilink are good suggestions for many. But Garuda is 100% way ahead in terms of service.

    • @drpamelamozingo4079
      @drpamelamozingo4079 ปีที่แล้ว +1

      As bad as Easyjet in the UK lol

    • @NateWolf777
      @NateWolf777 ปีที่แล้ว +3

      @@endi4654 Pelita Air was flying chartered flight, now they playing in regular flight too

  • @davidwill5347
    @davidwill5347 ปีที่แล้ว +36

    I love the way Noel always gets excited about flying on old airframes; a man after my own heart!

  • @minneapolissoulrb5145
    @minneapolissoulrb5145 ปีที่แล้ว +20

    The staff on NAM Air were the peak of indifference. That looks like a great hotel in Jakarta.

  • @rais1953
    @rais1953 ปีที่แล้ว +30

    So NAM Air goes onto our bucket list. To be emptied into the nearest bin. As a frequent visitor to Indonesia I have to say that this treatment by cabin crew is not typical of Indonesians.

  • @riyanadipoetra6743
    @riyanadipoetra6743 ปีที่แล้ว +71

    Hi Noel. Thanks for honest review about Nam Air. Nice to see you and your luggage survived. 😄
    As Indonesian, i never fly this airlines and always eliminate this airlines (including Lion Air) when I looking for an air travel ticket. 😆
    Here in Indonesia, I prefer use Garuda Indonesia or Citilink (Garuda's Low Cost Carrier), but somehow they don't have many routes as many as Lion Group (Lion Air, Batik Air, Wings Air, Super Air Jet), so sometimes I pick a flight from Lion Group.
    Anyway I like all of your videos. Keep it great. 👌👍

  • @mauricemoon2340
    @mauricemoon2340 ปีที่แล้ว +14

    It makes you wonder that if the cabin staff standards are so low, is it any better in the cockpit? Worrying!

  • @stefamarz
    @stefamarz ปีที่แล้ว +40

    As an Indonesian, I had never heard of Nam Air; for a brief moment, I mistook it for Vietnam's airline. Anyway, great video as always.

    • @fathullahgaming9317
      @fathullahgaming9317 10 หลายเดือนก่อน +1

      Bro imagine being an Indonesian and didn't know Nam air☠

    • @NoFvckWasGiven
      @NoFvckWasGiven 6 หลายเดือนก่อน +1

      Same. Never heard of it.

  • @maxmartin2763
    @maxmartin2763 ปีที่แล้ว +43

    NAM is named after the Grandfather of the owner, Chandra Lie. His first name was Nam. He started the very first flight schools, crew training schools, and airplane maintenance schools in Indonesia. He also founded Sriwijaya Airlines. Both carriers fly old, previously owned, 737-500's but they are well maintained. One of the best Boeing maintenance facilities in Southeast Asia is located at Soekarno Hatta, Jakarta. Even Singapore Airlines contracts out to Garuda Boeing maintenance. NAM is not a airline with a Part 121 AOC. It's a Part 135 AOC Charter business. Thus, they must gain permission to fly that route from the Ministry of Transportation just days in advance. They can schedule flights, crew and sell tickets weeks in advance but they still must ask permission to fly just prior to departure.

    • @09shadowjet
      @09shadowjet ปีที่แล้ว +7

      The maintenance facility at Soekarno Hatta airport is owned by Garuda Indonesia, not Sriwijaya Air group who owns NAM Air. In fact, Sriwijaya Air group had a fallout with Garuda Indonesia. Also, one of Sriwijaya Group's 737-500 (PK-CLC) crashed last year, cause of the crash? Autothrottle failure leading to pilot error.

    • @maxmartin2763
      @maxmartin2763 ปีที่แล้ว +1

      @@09shadowjet I stated the Boeing maintenance facilities were owned by Garuda in my original post.

    • @09shadowjet
      @09shadowjet ปีที่แล้ว +2

      @@maxmartin2763 I know, but Sriwijaya Group has no longer use GMF's service since 2019.

    • @maxmartin2763
      @maxmartin2763 ปีที่แล้ว +4

      @@09shadowjet They stopped the partnership agreement with Garuda Airlines in 2019. At the time they owed over $100M to GM. To fly the airplanes they would have to be maintained at a Boeing certified facility in Singapore, KL or Bangkok. And because of the age of the fleet, the DGCA would inspect and verify all work. (25 year rule) I doubt they parted with GM. It's easier to pay the money owed than to take the airplanes out of service and fly them to KL, Singapore or Bangkok. But, I'll have to check it out. 😀

  • @galihxtreme
    @galihxtreme ปีที่แล้ว +28

    I couldn't thank you enough for taking the bullets for us... We locals rarely taken it too due to its unfamiliarity, we had our concerns like "Is it worst than Lion...?" And now we all have the answer

    • @annetnedelec1313
      @annetnedelec1313 ปีที่แล้ว

      So funny that Lion is THE reference for a bad airline company. To which i agree. Hope NAM and Lion see these videos and take drastic measures to improve their companies!

    • @leop3009
      @leop3009 ปีที่แล้ว

      ​@@annetnedelec1313 😂😂😂if you are in the area and had to pick Lion group planes, id reccommend Batik Air (for better service, food, punctuality, and perhaps maintenance and landings)when on a pinch. Other than that, i would stay away unless youre escaping a war zone or the country charter to fly people out of a war zone. I frequent Indonesia, id recommend Citilink(Garudas budget offering) or Jetstar Asia(Singapore based) 👍🏼

  • @GODHenkie
    @GODHenkie ปีที่แล้ว +32

    All the training and checks and home studies and info notices We go through to work for airlines, to see there people totally neglect all the smallest and simplest safety protocols is very scary, that mentality starts from the top and gets even worse further down… Glad you’re safe Noel..

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว +1

      Do you really need a special message to know to put on a seat belt in a flying vehicle? Buyer beware.

    • @Dreadpirateflappy
      @Dreadpirateflappy ปีที่แล้ว +4

      @@jjryan1352 it's not about passengers not knowing how to do it... some passengers willfully ignore the rules and the cabin crew should be checking for everyone's safety.
      If people go flying it's not just them that can get hurt.

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว

      @@Dreadpirateflappy not what I was saying. There was a missing word, "to" not "how". I edited it.

  • @sk8terboi510
    @sk8terboi510 ปีที่แล้ว +77

    Noel, it’s quite apparent the audience you have from all corners of the Globe.. I’m actually really glad you’re not afraid to put companies like this on full blast. Whether it be for faulty equipment, ease of travel or in this case, straight up neglect!! Perhaps this NAM company will eventually see your video and (hopefully) take some corrective action!

    • @billolsen4360
      @billolsen4360 ปีที่แล้ว +3

      Dream on, Tony!

    • @PootWindbreaker
      @PootWindbreaker 6 หลายเดือนก่อน +1

      Narrator: They didn’t.

    • @CosmicSatanas23
      @CosmicSatanas23 5 หลายเดือนก่อน

      ​@@PootWindbreakerso sad

    • @ShadowfinderMusic
      @ShadowfinderMusic 2 หลายเดือนก่อน

      Full blast? He never gets angry, he even says "thank you" at the end when exiting. I wish he'd get angry at times, because his always seemingly cheerful demeanor is starting to get annoying honestly.

  • @fish_birb
    @fish_birb ปีที่แล้ว +17

    I'm from Indonesia, NAM Air is indeed a new airline, which is a subsidiary of Sriwijaya Air. It is supposed to be a full-service subsidiary of the airline group, although I guess judging from your experience here it's pretty much far from it! Although I guess it is much better for your average Indonesian who resorts to Lion Air for most of our air travel needs. Insightful review though!

  • @tenkloosterherman
    @tenkloosterherman ปีที่แล้ว +5

    Speaking a tiny bit of Bahasa Indonesia helps enormously when finding your way around Indonesia.

  • @darrenryding1539
    @darrenryding1539 ปีที่แล้ว +5

    Nam are dreadful but Indonesians are the world's nicest and warmest people. They're constantly so happy. It's so nice to be around them.

  • @radjafan
    @radjafan ปีที่แล้ว +12

    I've been trying to score a flight on Nam Air just for their classic 737s. Sadly they're a regional feeder airline and don't have the best timetables. You're lucky to have accidentally get on one of their flights. 😂

  • @MyDailyUpload
    @MyDailyUpload ปีที่แล้ว +13

    I had a trying time on a flight to Beijing on Air Canada some years ago. It seems that a fairly large cohort from Air Canada corporate were on the flight and it quickly became a cocktail party in the aisles. I won't say the crew joined in, but they were obviously reticent to ask their fellow employees to return to their seats. Word finally got back to the captain and he requested that the cocktail party come to an end. At least the flight attendants kept up with their service priorities.

  • @schauerphilipp9423
    @schauerphilipp9423 ปีที่แล้ว +25

    Hey Noel. Thanks for the cool 737-500 video in the one Star Business class:-). Swissotel chain has an interesting history. They were the Swissair Hotel chain till SWR‘s bankruptcy in 2001. Later the chain was sold to a Turkish Company keeping the brand.

    • @pffyespff
      @pffyespff ปีที่แล้ว +4

      Current owner is Accor, a French multinational, largest hospitality company in Europe, and the 6th largest in the world: 5,300 locations in over 110 countries.

  • @dwightchurchstone3042
    @dwightchurchstone3042 ปีที่แล้ว +38

    Glad to see Noel showing off indonesian airports, just upsetting he wasn't able to explore the lesser known destinations

    • @leop3009
      @leop3009 ปีที่แล้ว

      I love the Bali airport.... More so than Jakartas airport 😂

  • @marcosousa9681
    @marcosousa9681 ปีที่แล้ว +3

    What a nice surprise in the middle of the week. Great job! Love your videos

  • @dfruitziga2543
    @dfruitziga2543 ปีที่แล้ว +39

    Pretty sure you basically cheated death like a thousand times or so, Noel. Hat's off to your bravery! Now I know that I should never fly with that one airline

    • @birdie2219
      @birdie2219 11 หลายเดือนก่อน

      one day might not be so lucky

    • @pegcity4eva
      @pegcity4eva 5 หลายเดือนก่อน

      We all drive to work could right, that's more dangerous than flying and we don't give it a second thought.

  • @smuckersmurfbarnes9932
    @smuckersmurfbarnes9932 ปีที่แล้ว +1

    These comments go deep and it's cool to read the information. Thank you guys that have worked for the companies

  • @telstar32
    @telstar32 ปีที่แล้ว +7

    Nice to see the old 737-500. I was cabin crew on them with Maersk Air UK back in the late 90s. A nice aircraft to work on.

  • @toddsholtis4470
    @toddsholtis4470 ปีที่แล้ว +9

    Yes those seats are the original Continental ones, just recovered in red leather or vinyl...if you look at the center armrest it is the same exact color blue that Continental used. Actually these seats are more comfy than the new seats! You can also see these seats on many United aircraft today.

  • @ArtwholeVideo
    @ArtwholeVideo ปีที่แล้ว +1

    As always, love your videos. Your shirt idea is great. Maybe Nam will buy them all to keep them hidden. Can’t wait for the next adventure!

  • @leeblankley2029
    @leeblankley2029 ปีที่แล้ว +1

    I'm sick at the moment and love when I see a new upload by you, cheers Noel

  • @Miata822
    @Miata822 6 หลายเดือนก่อน +6

    I had a similar experience flying 1st class out of DFW on American Airlines. The grumpy older flight attendants spent the whole flight talking among themselves and socializing with some employees deadheading. I don't fly as much after that infection event seemed to make many Americans more than a bit irrational. I have rediscovered my old joy of travelling and exploring by car.

    • @pegcity4eva
      @pegcity4eva 5 หลายเดือนก่อน +1

      Sounds like Air Canada.

  • @shayneoflaherty3488
    @shayneoflaherty3488 ปีที่แล้ว +21

    Glad that you survived your first NAM tour of duty.

  • @iddo5492
    @iddo5492 ปีที่แล้ว +27

    What an experience noel, welcome to indonesia btw. I know this recorded months ago but really apreciate u want to try nam air / sriwijaya air here. Hope u can try another local airplane here in indonesia

  • @annettewalter2273
    @annettewalter2273 ปีที่แล้ว +19

    The cabin crew must have trained for at least 10 minutes before they started flying, you have to keep your sense of humour don’t you.😊
    You do have to worry about how much training the pilots had!

  • @DavidMeggers
    @DavidMeggers ปีที่แล้ว +3

    I don’t remember the last time that security checked the bag I picked up was mine, 30 years ago in Phoenix AZ I think. The lovely people at the airport and hotel made the trip a good one.

  • @billlong963
    @billlong963 ปีที่แล้ว +5

    Shades of Sempati, the airline I flew quite often between Jakarta and Bali for business trips to Guam when I was working in Bogor some 2-3 decades ago. They had the same lackadaisical attitude. Continental had a direct route from Bali to Guam (the only only U.S. carrier that had direct service from Indonesia to U.S. soil). That one was discontinued a couple of years before the Continental-United merger, which really broke my heart.

  • @sniygley
    @sniygley ปีที่แล้ว +1

    Great video! Think you're missing the voiceover audio on the flight overview this video? Love your content as always!

  • @linuxares
    @linuxares ปีที่แล้ว +7

    Wow that security entrance... beautiful!

  • @Joseph15121512
    @Joseph15121512 ปีที่แล้ว +4

    Hi Noel, great video as usual. Are you going to be coming out with a video about your move from the UK to the US? It would definitely be interesting to see

  • @miner81
    @miner81 ปีที่แล้ว +28

    Thanks for the mid-week video Noel. I hope you and your family is enjoying your new home in Houston.

  • @michaelj3282
    @michaelj3282 ปีที่แล้ว +2

    Flew Sempati Air in the mid 90s, frigtening, I'm still convinced the steward was sat on the opening lever the whole flight (Denpasar to Yogyacata)

  • @pauljames77777
    @pauljames77777 ปีที่แล้ว +2

    Thanks for your review Noel , i have lived in Indonesia for 33 years and have travelled on Nam many time not flash basic but ok , keep your reviews comming
    Regards paul.(an indonesian geordie)

  • @vimdanemeriales294
    @vimdanemeriales294 ปีที่แล้ว +3

    Love the shirt Noel! Im sure the Legend, Jeremy pleased!

  • @egpx
    @egpx ปีที่แล้ว +4

    Flew on a 737-500 just last month. It was Vancouver to Victoria with Air North, Yukon’s airline. It took 13 minutes from take off to touch down and cost CAD40. A bargain! It wasn’t the first 735 I’ve been on but it will probably be the last. I’d quite like to get on a 737-600 before they all disappear but time is running out I fear.

  • @LMays-cu2hp
    @LMays-cu2hp ปีที่แล้ว +2

    Thank you for sharing your flight there.

    • @LMays-cu2hp
      @LMays-cu2hp ปีที่แล้ว

      The old 737 is interesting to say the least but I am glad you got First Class/Business Class to them!!

  • @SteveBlancoMusicianWarrior
    @SteveBlancoMusicianWarrior ปีที่แล้ว

    Your videos rule, man! As a musician who flies a ton, I can appreciate all of this. Cheers from NYC 🥂

  • @marcschouten3527
    @marcschouten3527 ปีที่แล้ว +62

    When in Indonesia try to say thank you in Indonesian. Everyone appreciates the effort. Sound out “Tah-re-ma kah see” or say “tear up my car seat” really fast (an Aussie friend of mine has done that for years).

    • @yana-eb2ds
      @yana-eb2ds ปีที่แล้ว +17

      I laughed so hard

    • @Dan-xx5jq
      @Dan-xx5jq ปีที่แล้ว +5

      😂 love it!!,

    • @laughingsoap2930
      @laughingsoap2930 ปีที่แล้ว +2

      When Indonesian appreciate your thanks but nobody realize that they were being fooled.

    • @tomi1455
      @tomi1455 ปีที่แล้ว +1

      tear up my car seat ..lololol

    • @vicvega3614
      @vicvega3614 ปีที่แล้ว +3

      @@tomi1455 also to say razor blades in Australian say "rise up lights" really fast

  • @janellek21
    @janellek21 ปีที่แล้ว +244

    Noel, you're a brave man flying on a third-rate airline operating geriatric aircraft in a country whose aviation safety practises aren't up to industry standards. You're lucky you arrived in Jakarta safely.

    • @cordial
      @cordial ปีที่แล้ว +34

      it's still a lot safer than driving wherever you are.

    • @cordial
      @cordial ปีที่แล้ว +41

      and a hell of a lot safer than driving in indonesia!

    • @jw451
      @jw451 ปีที่แล้ว +4

      well if thats not a vote of confidence I don't know what is. Two thumbs up

    • @DavidWsTrainVideos
      @DavidWsTrainVideos ปีที่แล้ว +16

      I would like to say that there has been more Boeing 737 MAX that have crashed in Indonesia than 737-500s in the past couple of years……not the airlines fault though

    • @cordial
      @cordial ปีที่แล้ว +1

      @@bill_lumbergh you can drive between the two with only a 40 mins car ferry part crossing from bali to java, so no need to get wet.

  • @nozislam
    @nozislam ปีที่แล้ว +29

    It's about the journey not the destination - this is what i always think when i watch a Noel video!

    • @anujmchitale
      @anujmchitale ปีที่แล้ว +1

      And the journey was terrible in this case. 😄

  • @harrisonhschan
    @harrisonhschan ปีที่แล้ว +1

    Thanks for the cool B735 video! I'll be flying on the 737-500 with Air North next month, I'm now really looking forward to it!

  • @Riazylink
    @Riazylink ปีที่แล้ว +8

    Nice one Noel! Wow, didn't know that they still sell those seats as 'business class'.
    Anyhow, a 30 mins delay on NAM may be considered as an achievement. I flew them a few times in the past few years, all of them are delayed betwen 1 to 4 hours. One got delayed for five hours before we boarded and eventually DISEMBARKED since the destination airport is closed, and ofc the flight then got canceled.
    Today, they seems to operate two (or one?) aircraft only, with pretty high utilisation. Which ofc means high risk of disruptions. IMO, Lion Air is somewhat more reliable since they have more schedules, so in case of disruption you can be reaccommodated on other flights including either Batik or Super Air Jet operated flights.

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว

      How do you know if the delay is the airlines fault? It can be due to weather issues, flight congestion, lack of airport staff, waiting for connecting passengers, refueling, luggage loading issues. A technical issue with the aircraft is just one possibility.
      Destination airport was closed? What nonsense is that?

    • @NateWolf777
      @NateWolf777 ปีที่แล้ว +1

      @@jjryan1352 Not all airport in Indonesia is 24 hours, even there's some case some of it closed around 5 PM due to mountainous area and lack of ILS

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว

      @@NateWolf777 ok thanks for the info. But those must be some really small airports where the main airlines never go. I've been to some small airports but they had all the basic facilities.

    • @NateWolf777
      @NateWolf777 ปีที่แล้ว +1

      @@jjryan1352 Not really small, like regional airport with airforce in it (public-military use), but yeah, now there's only 3 airlines fly there

  • @sabinelandau2330
    @sabinelandau2330 ปีที่แล้ว +7

    I am glad you survived the flight. I love your videos. To be fair, nobody died on the flight AND you got your luggage back. 😅😅 And regarding lack of service, I went on the Nam Air website after watching this and there is no mention on any service anyway. Can't really expect any then, lololol 😂😂😂 Can't wait for your next video.

  • @zgreyling7340
    @zgreyling7340 ปีที่แล้ว

    Massive ty for this bonus video, Noel😁💕💖

  • @justthatguy9946
    @justthatguy9946 ปีที่แล้ว +2

    I fly fairly frequently on 30 year old Fokker 100s, which are still buzzing around Western Australia. Same retro overhead panels.

  • @barrycoomer8137
    @barrycoomer8137 ปีที่แล้ว +27

    You’re a brave man, Noel. I wonder how the cockpit checklists go ? ‘Cabin secure for landing?’, ‘Who knows?’ I was terrified just watching ! 😮

  • @odessajarman7920
    @odessajarman7920 ปีที่แล้ว +3

    on another note that service at the hotel was the complete opposite of NAM 😂😂😂😂😂

  • @seanchamberlain428
    @seanchamberlain428 ปีที่แล้ว +1

    Mid-week Noel, what a treat 😁

  • @maccaroonii
    @maccaroonii ปีที่แล้ว +2

    Ayyy! you've finally decided to visit Indonesia? you really did keep your word when you replied to my comment earlier this year, saying that you'll give Indonesia a visit later this year, and you did, so welcome! i do apologize on behalf of other Indonesians for the less than desirable form of treatment you received on that flight, usually you'd want to fly on the better airlines, like Garuda, Citilink, or Batik Air.

  • @patriciafuchs5970
    @patriciafuchs5970 ปีที่แล้ว +21

    Having a flight cancelled last minute in a foreign country would unnerve me!

    • @EradicateLoL
      @EradicateLoL ปีที่แล้ว +4

      Had that happen in Italy, fucking suuuucked

    • @sbalogh53
      @sbalogh53 9 หลายเดือนก่อน

      Had that happen to me in Thailand last year and I only had 3 more days permission to stay in the country. Next available seat on a free replacement flight with the airline was 7 days away. I ended up going to Immigration and obtained a 30 day extension on my stay permission. Since I had the extra available time, I booked a flight 3 weeks later so all good as long as there was not another cancellation. I have an apartment in Bangkok so no extra hotel bills to pay. But I agree that flight cancellations are stressful.

  • @patrickh.8860
    @patrickh.8860 ปีที่แล้ว +6

    I have flow twice with with NAM Air. It was cruel

  • @ludgatecircus15
    @ludgatecircus15 11 หลายเดือนก่อน +1

    Wow, the comparison between the hotel and the airline is remarkable. Love the hotel lobby. Love it. So less sanitary that normal lobbies.

  • @SusanS588
    @SusanS588 ปีที่แล้ว

    Wow! Haven’t been following you that long, but I’ve watched a number of your back catalog and I’ve never heard you so disappointed with an airline. Even showed in how you said goodbye. As always polite,but that was it.

  • @Steamy1223
    @Steamy1223 ปีที่แล้ว +3

    Thank you for this video Lord Noel Philips

  • @simonhutchings6073
    @simonhutchings6073 ปีที่แล้ว +12

    Great review Noel . Lovely to see a B735 .NAM cabin service especially for Business class looked awful tho . Looking forward to your next journey.😀

  • @iCHAWY
    @iCHAWY 6 หลายเดือนก่อน +1

    According to Wikipedia NAM Air has 11 planes in its fleet. 11. That is incredibly small.

  • @michaeltbennet5120
    @michaeltbennet5120 ปีที่แล้ว

    Good morning. Thanks for the video!

  • @erwinchan6077
    @erwinchan6077 ปีที่แล้ว +40

    I would bet good money that Noel should have gotten a meal in first class but the crew pocketed it for themselves.

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว +2

      the flight is less than 2 hours.

    • @Scazoid
      @Scazoid ปีที่แล้ว

      @@jjryan1352 Batik serves a hot meal in a 45 min flight

    • @jjryan1352
      @jjryan1352 ปีที่แล้ว +2

      @@Scazoid nope. Batik Air website states the following:
      Flights less than 1.5 hours only get a snack and drink, including for business class.
      Hot meals only served on flights 2.5 hours and longer.
      I doubt any airline in the world can manage serving a hot meal in a 45 minute flight. Not unless there were only a few people on board.

    • @Scazoid
      @Scazoid ปีที่แล้ว

      @@jjryan1352 Well i got a hot meal on mine, though that was a while ago.

    • @theaussiewhinger
      @theaussiewhinger ปีที่แล้ว

      @@Scazoid Prior to covid, it was not unheard of to receive a hot meal on an under 2-hour flight. Usually at least an hour in length though. It's all gone to crap now, though.

  • @NostalgiaMan
    @NostalgiaMan ปีที่แล้ว +4

    I would love to got to Bali and also Singapore. I love Brisbane

  • @fauzirahman3285
    @fauzirahman3285 ปีที่แล้ว +2

    It seems to be similar to one of those budget airlines with business class style seats but not the service. Kinda similar to how AirAsia did it at the beginning, and how Jetstar and Scoot does it these days.
    That's one charming hotel employee.

  • @kevinoates1910
    @kevinoates1910 ปีที่แล้ว +1

    Love this video, how the cabin crew are so soooo chilled lol

  • @GerryAirways
    @GerryAirways ปีที่แล้ว +4

    Noel,
    Well, I never flew NAM Air, but I'm not surprised with your experience with them. What you experienced, probably explained how empty the cabin was! Looks like it's well on its way to bankruptcy... and the inflight catering for business... LOL! You can get more in economy on another airline on the same route!

  • @armandasrumsas7520
    @armandasrumsas7520 ปีที่แล้ว +29

    Really upsetting and strange. I've had 5 flights on Sriwijaya (2015, 2016, 2018*3) and two flights on NAM (2018*2), and can only say very good words about them. It is really sad if their level went down. On NAM, specifically, I went from Balikpapan to Berau and back. Of course, these were shortish flights, but I certainly enjoyed them.
    More airlines to everyone :)
    Regards
    Armandas

    • @mudahjr9600
      @mudahjr9600 ปีที่แล้ว +4

      Covid and that crash must have really hit them hard

    • @michaelhusada2276
      @michaelhusada2276 ปีที่แล้ว

      On a side note, I forgot how depressing the arrival hall at CKG is. It’s almost like an afterthought.

    • @standard-carrier-wo-chan
      @standard-carrier-wo-chan ปีที่แล้ว +1

      Sriwijaya Air fell from grace so hard they're pretty much unknown now. It's always Garuda, Citilink, Batik, etc, but never Sriwijaya Air anymore. They also lost like 90% of their fleet, I think?

    • @mudahjr9600
      @mudahjr9600 ปีที่แล้ว

      @@standard-carrier-wo-chan their strategy coming to bite them. before covid they're strategy is to operate cheap, that means that other than only 2 900er that they now lost all of their plane is second hand, okelah the 800 is modern, but the rest?, 500's, 20+ year old classic plane with technology that is far behind
      now, covid forces them to reduce planes and staff, then SJ 182 crash, not only in the worst possible time at the height of covid, also but also is now proven to be because partly the fault of the old and malfunctioning boeing 737-500's
      then as aviation and human progress continues, it would be probably much more fuel efficient if back then they order new planes rather than keeping old classic jets, had they order fuel efficient planes 5 years ago, the fuel efficiency and comfort would be of huge benefit now
      on a personal level, i and i'm sure many others just don't find them interesting anymore, like there's not much reason you fly sriwijaya unless you want to fly sriwijaya, their routes are limited and smaller compared to competitions
      like, why should i go on sriwijaya if lion operates the same routes but with cheaper price?, or the safety of citilink?, there's just not much enticing things on sriwijaya to justify flying with them

    • @louisahren5967
      @louisahren5967 ปีที่แล้ว

  • @111Swissair
    @111Swissair ปีที่แล้ว

    Ur a very patient man Mr. Noel Phillips. I’m a big fan or yours and admire ur videos very much. You and Paul Lucas are me two favorite airline critics. Are you by chance friends with Paul?

  • @snuscaboose1942
    @snuscaboose1942 ปีที่แล้ว +2

    Some of the Burmese internal airlines can be an experience. Yangon to Mandalay the plane was taxiing before we'd been seated. That was after being ordered off the plane due to a cyclone near Mandalay and being ordered back on the plane when some local Mr Important rocked up with his bodyguards and wanted to fly, now.

  • @elaine4498
    @elaine4498 ปีที่แล้ว +6

    Hope you were not affected by the earthquake. Stay safe Lord Noel. Great video as always

    • @bardo0007
      @bardo0007 ปีที่แล้ว

      Earth quake? Which one?

    • @mjt8199
      @mjt8199 ปีที่แล้ว

      You have to remember that these trips were made several months ago.

    • @duckychannel5378
      @duckychannel5378 ปีที่แล้ว

      @@mjt8199 I guess they mean in general.

    • @elaine4498
      @elaine4498 ปีที่แล้ว +2

      The earthquake in Indonesia last week. Don't you watch the news?

  • @ashwinrajesh9739
    @ashwinrajesh9739 ปีที่แล้ว +4

    Two videos in a week! How lucky are we!!!

    • @danielayto4120
      @danielayto4120 ปีที่แล้ว +1

      He is releasing 3 videos a week until Christmas now.

    • @ashwinrajesh9739
      @ashwinrajesh9739 ปีที่แล้ว

      @@danielayto4120 yooo that’s even better!!!

  • @totoroisbi
    @totoroisbi ปีที่แล้ว +2

    Nice review. Been on a CO 737-500, KCLE - KSMF several times in the 90's.

    • @noelphilips
      @noelphilips  ปีที่แล้ว +1

      Thanks for watching!

  • @MonoMuffins
    @MonoMuffins ปีที่แล้ว +2

    Diddly Squat Farm Shop shirt, absolute legend mate!

  • @afcatroyce
    @afcatroyce ปีที่แล้ว +4

    That advertorial was just epic.... made me laugh so hard!

  • @bignose8614
    @bignose8614 ปีที่แล้ว +3

    NAM. You're a veteran now Noel!

  • @alic3146
    @alic3146 ปีที่แล้ว +1

    Flew years ago with Merpati from Bali to Surabaya and on the return the previous flight was cancelled so they combined two flights but had printed seat numbers to the same people, so just told those coming on if their seat was taken to sit anywhere. A young girl came on and there was no seat for her so she sat behind the pilots. I was jealous.

  • @f406ltw6
    @f406ltw6 ปีที่แล้ว

    Two lots of noel this week, your spoiling us and even better a 737 classic.

  • @popcornboxing369
    @popcornboxing369 ปีที่แล้ว +4

    You’re a nam veteran now.

  • @imbowser
    @imbowser ปีที่แล้ว +3

    imagine the stress fractures on that airframe

  • @jonathanm2690
    @jonathanm2690 ปีที่แล้ว

    Wait! Noel Video on a Wednesday, what a lovely treat :) :)

  • @chrisjeffery8902
    @chrisjeffery8902 ปีที่แล้ว

    Good vlog NoeI, I can see the inflight issues with cabin crews lack of cabin attention , but it seems that the passenger safety requirements must have been met. Flying on an old 737 must have brought back memories though.

  • @runJFK
    @runJFK ปีที่แล้ว +3

    You’re a brave man, Noel.

  • @dylansaviationadventures
    @dylansaviationadventures ปีที่แล้ว +3

    How fantastic! A mid - week video from Noel!

  • @christianorehek5841
    @christianorehek5841 ปีที่แล้ว +1

    On top of everything else, the cabin lights being turned all the way on the entire flight through the night would drive me absolutely crazy!!!

  • @kater.7563
    @kater.7563 6 หลายเดือนก่อน +1

    The Tango bar in Nam Air beats the Business Class Domestic meal on United Airlines!

  • @whatthedogdoin95
    @whatthedogdoin95 ปีที่แล้ว +4

    can we talk about the insane amount of (probably useless) staff working at the check-in desk.. lol

  • @alanshort8153
    @alanshort8153 ปีที่แล้ว +4

    Great review. Will avoid at all costs. thanks! On a different note, have you ever considered Susi Air? They are a small charter airline that operates freight and passenger routes on small Pilatus props to the hill tribes in indonesia. Open cockpits, small tribe-made grass air strips on the side of mountains, commitment approaches, that sort of thing.....

  • @fikripratama02
    @fikripratama02 ปีที่แล้ว +2

    Well NAM Air is a part of Sriwijaya Air Group they owned the brand Sriwijaya Air dan NAM Air in Indonesia. Both Airlines are using a relatively old planes. Greetings from Indonesia 🎉

  • @wolfganghofmann3977
    @wolfganghofmann3977 ปีที่แล้ว

    Cool surprise to get a new video on a Wednesday , cheers 😎🍻 !