How to use Dual SIM on your iPhone | Apple Support
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- เผยแพร่เมื่อ 19 ก.ย. 2022
- Learn to use two cellular lines on a single iPhone with Dual SIM.
To learn more about this topic, visit the following articles:
Using Dual SIM with an eSIM: apple.co/3qT7eJ5
Find wireless carriers that offer eSIM service: apple.co/2EFwhdx
About eSIM on iPhone: apple.co/3S2hwSM
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Be great if you could set up a time/date schedule of when a sim/line opens and closes….for example business line 7am till 7pm.
What for lol when you make call you can choose a line
@@vashonm More so for receiving calls if you're using a personal phone with a business line on the esim. Being able to set a schedule would be really convenient.
I think you can with "shortcuts"
So helpful and straight to the point
I just got an iPhone for work and I also have a Samsung for personal use but it looks like I can port my personal number over to the work phone and use it for both. This could be really helpful
very helpful guidance....thanks!!!
Pretty useful
There should be an option where I get to choose which line to call from whenever I attempt to start a new call, whether from my contacts or anywhere else.
There is, you click which number to call from
They will charge price to provide this feature in 2030.
until you add separate do not disturb controls having work & personal on same device is not a good idea.
really helpful, thanks!
Can i say that my primary sim ist for calls etc and my secondary just for network cause my other sim has More traffic
This dual e-sim on 14 Pro did NOT come in handy at all while I was traveling throughout Central America. 😂 The old dual method e-sim and sim slot on my sisters iPhone 12 Pro did come in handy though. I guess it all depends on the region of travel.
Wow that's awesome 👍
how do i change which sim to use when im in recent page? I just click on it and it calls that no with the same sim on which the call cam previously
How can I see, which SMS are addressed to sim 1 and which to sim 2, when they originate from the same sender, and are pinned on the top?
I’m dealing with the recent tab in call since there’s no option of always ask before call and also while clicking the number it always start calling with the number in which you’ve received or missed the call.
This is what I’m facing a major issue using dual sim 🤷♂️
I was wondering about two numbers recently ❤
Same here
the steps are in straightforward. videos on this channels are for the professional users
I would love to see a video from the moment on how you get and actually get an esim from another country example Spain… don’t show a list of providers…. Actually do the full exercise on getting a travel esim.
if we just insert 1 sim card, will it still show the no service signal of the 2nd sim on the top right?
What happens when you setup dual eSim then you have a need to wipe and reconfigure the phone? (DFU mode as an example). Does the eSims pull back down?
We’d like to help guide you in the right direction!
Whenever you restore your iPhone, you’ll want to take the steps to set up an eSIM again found here: s.apple.com/dH5b3d5H0c
If you need additional help, please reach out to us directly: apple.co/GetSupport
How to get dual sim signal icon for custom status bar?
Yes but can I use an international sim when I travel outside the USA?
Just seeing if there is any new improvement in iOS 17 for dual Sim iphones
I wish you could assign a different default ring tone to the second line.
We welcome and encourage your feedback and suggestions! Please provide them here: apple.co/Feedback Reach out to us with this link for any technical assistance: apple.co/GetSupport
Does this work on WiFi Call if i use physical oversea sim?
Does anyone knows if the two lines can be from different carriers? And can they both have data connection? (Separate ones)
Thanks for reaching out. You can use two different carriers if your iPhone is carrier unlocked. You can setup data switching according to your needs. Learn more about Dual SIM with eSIM here: s.apple.com/dE4b0u4A8v
For further assistance, reach out to our advisors here: apple.co/GetSupport
For almost three years, I've used two lines: AT&T and T-Mobile. Both have data connections. This provides me greater assurance of a good connection as I frequently travel (stateside). I can also use SpeedTest to determine data speed of each carrier. Choosing and switching numbers is very quick and easy. Same with voicemail setup and utilization. I started w/iPhone 12PM. I currently have the 14 PM. I hope that helps 🌎
How about its battery life compares to its single SIM version?
Is it possible to use dual sim when you have two different T-mobile accounts per line? For example, my company pays for a separate line, and I pay for mine, so they are completely different accounts.
Also, can these still have separate icloud accounts?
Hello. We are happy to assist with your questions. Yes, you can use your Apple IDs and eSIM you will be able to set up both accounts on your device using the steps here: s.apple.com/dE0B2J7R9i Reach out to Apple Apple Support here with further questions: apple.co/GetSupport
Great video. I didnt even know this was possible. My wife an I own our own business and work together. Can we both have the same business line sim card in each of our phones?
Thank you. The videos can be a such a good resource. We’re happy to point you in the right direction. As for the two iPhones having the same business number as the second line, you may want to start with your carrier to see if this is something they support. You may also want to reach out to Apple at Work to see what business options would be available for you. Just go to s.apple.com/dE0c4T3R0X
Check out this link for more information about using Dual SIM and eSIM: s.apple.com/dE4b0u4A8v
Need more help? Reach out to us here: apple.co/GetSupport
Can you also switch between sims for mobile data? Example personal plan has capped data limit but business plan has unlimited for hot-spotting when working remote?
Yes
Will you see or hear messages from others account apps? If my primary is personal, but I need to see what’s going on with my work SIM card
Thank you
I used dual sim before (on iPhone 13 Pro Max). It was at a time I needed two sims. It was easy to use.
Why did you need two?
@@jerrymartinelli5213 usually a personal line and a work line
when you buy an eSIM in another country does it come with a phone number?
Great question! We are happy to help. Depending on carrier, eSIM may or may not have a phone number associated with them. We suggest checking with the carrier being purchased from. DM with other questions.
If you have further questions, please reach out to our support using the following link: apple.co/GetSupport
Thanks ❤
iPhone is amazing 💓💓
How to always ask to choose before making the call?!!!
This is so much easier due to not having to buy a business and a personal phone.
does anyone know when the new apple iMac is coming out??
Finally!
To Apple support: Will both lines be cable of doing iMessage? And will they show up to their respective lines?
Great question! We can help. When writing a new message, you can select which number to send from. If you have any further questions, contact us here: apple.co/GetSupport
Take care.
How do I setup a secondary VM?
Does it works like dual sim active ??
Can we activate esim in iphone without another iphone. Please tell apple
I'm curious before adding esim, is it possible to have separate ringtones for both lines?
no at the moment you cant and its ridiculous that apple can not implement this
You will be able to do that when ios17 is released
Is there an option to choose which sim u use before calling?
Yep!
Have a look at the steps here:
s.apple.com/dE0B2J7R9i
Check the section for “Switch phone numbers for a call.”
Get in touch with us if you need help:
apple.co/GetSupport
Does dual sim all the time drains the battery even faster?
Can i transfer my other sim from an android to my iphone or does this only apply to iphones
It is not foreseen that I can only momentarily change the choice of the sim I use on the contacts! Rridiculous dual sim management!
I'm sorry if I misunderstood your question, but to change the choice of sim, you simply go to the contact and select the sim (one touch) you wish to use - it's right under the name of the contact 🤷♂. After you make the sim choice, it remains attached for that contact until you change it
Triple sim setup would be nice
I really need 4
@@Red00022 5 would really help my case
We don't have apple store in our country, how can I trade in my iphone or give it away for recycling?
Does anyone have any idea?
How do I make my phone do what he wants to do we transferred in the background yeah
Wow that’s amazing thank you so much .
thank ✅
I use dual eSIM on my iPhone 14 PRO with 2 different carriers (Some places I am my main Verzion does not work so have T-Mobile 2nd line) Anyway when both esims are active you do not get Voice Mail Notices IN the Phone APP. You get a pop up in the top of the home screen but in the Phone App it will show you do not have voice mail. Only way to get it to work is disable one of the 2 eSIMS/lines
Thanks for reaching out, we know how important this is to you. Behavior of voicemail when using both eSIMs will depend on cellular settings and what the carriers you are using support, so please see the section titled “Make and receive calls” here s.apple.com/dE0B2J7R9i for voicemail behaviors and settings to adjust and then contact us directly if you need further assistance: apple.co/GetSupport
@@applesupport I called Apple support they told me it must be one of my 2 Carrier's issue. RedPocket (The 2nd Line T-Mobile)
said that not all featuers will work with 2 different Carriers
@@charlesalexander6545 I have two lines, AT&T and T-Mobile. VM works perfectly for me. There are two different greetings for each line and VM from both lines are routed to my iPhone voicemail queue.
Can you have 3 lines? 2 e-sims and 1 physical at the same time
That’s what I’m trying to find out! I’ll probably just activate the third and see if possible
I believe iPhone 13 (or 12?) was last iPhone sold in the US with both eSim and physical Sim. iPhone 14 is eSim only. You can have multiple eSims, but only two active at one time per the video.
To apple support: is it possible to set up dual sims without the physical dual SIM card slots?
Hello. That’s a great question, and we’re happy to answer.
In the US, the iPhone 14 models have Dual eSIM. Otherwise, all iPhone models with eSIM have one SIM card slot.
s.apple.com/dE0B2J7R9i
For additional questions, contact us here: apple.co/GetSupport
plz add dual sim optin iphone x sir
hi mate, can we use esim and secondary sim on the 2nd sim physical. How about if we want to switch, as its not a physical sim ? I am confused. Please explain. thanks.
Thanks for reaching out. The following link may be able to help more, with what you’re wanting to know: s.apple.com/dE3a3o8q3B
If you still need help, please reach out here: apple.co/GetSupport
What if I get a work phone from my employer with a physical SIM and want to move it to the eSIM in the iPhone as a Business number, if I had a dual physical SIM iPhone like the ones in China it would be easy to just move the SIM but how easy is it to transfer a physical sim to an eSIM?
problem easier to move your number to esim and use the physical sim for work number
I can’t operate 1 plan, and someone thought this would be a good idea 😅😂
Why can’t you operate one plan?
And this is why uploaded this video Sir! 😅
How can I put one of the two lines in Do not disturb. IE: I use one line for my business and one for personal. The business line I would like to have in Do Not Disturb outside of business hours. I have not been able to find a way to do this.
Thank you for reaching out. We understand how important this is to you and we are here to help. Do Not Disturb will be activated for both numbers! You cannot select a single number
Within Do Not Disturb settings, you can select to receive calls from certain groups (family members, friends, favorites, etc.)
This article should be able to help: s.apple.com/dE4a8d8q7K We would also like to invite you to provide feedback regarding this by going to s.apple.com/dE4O8p1G1B
Reach out to us here: apple.co/GetSupport if you have any other questions or concerns.
Great feature, great video... but I'm a little confused about how to use this setup properly when I have mobile numbers in two different countries. We fly back and forth from the EU a lot and use this to switch between local lines while in transit. I only want to use the US line while in the US, so it's no problem. But my wife says that people sending her Messages in the EU get a notice that her line isn't working while she's in the States. Is there a way to keep her EU line open without incurring data roaming charges while Stateside? I hope that question is clear...
Thanks for reaching out. We’re happy to assist.
If you don’t want to be charged while you’re roaming, you can simply turn the international line off to avoid it. Just go to Settings > Cellular, select the phone number then turn it off. This just turns the phone line off, but doesn’t affect your actual cellular plan. You can turn the line back on whenever you want to.
Using Dual SIM with an eSIM: s.apple.com/dE0B2J7R9i
If you need continued assistance, you can contact Apple support here: apple.co/GetSupport
Hi,please share how to make shortcuts for switching dual mobile data
Depending on your needs, use the steps here to create shortcuts: s.apple.com/dE4i8T5d3u
For further questions, please don’t hesitate to reach out here: apple.co/GetSupport
It’s hard
I like the E sim just in case you lose the sim you can still use your phone without the SIM card
Does this still work on the iPhone 14 with only eSIM, no SIM card slot?
Yes, Dual SIM with eSIM works with two eSIM lines. This Apple Support page has the full details to help answer your question: s.apple.com/dE4b0u4A8v For further questions, you can contact Apple Support directly using this link: apple.co/GetSupport
I have a problem on my iPhone 13 Pro Max the rotation screen option sometimes it doesn’t work and I have to turn the phone off , so I don’t know if it’s a bug of iOS 16 , what can I do?
We understand the concerns with screen rotation and we can review this with you. While not all apps or functions are compatible with screen rotation, if this is a spot that should work and isn’t then you’ll want to review s.apple.com/dE0i7u6o7w
If problems persist, reach out to us through apple.co/GetSupport
Dual eSIM?
Does this work even on US iPhone 14 Pro?
All iphones
I’m confused, how does this work with data? Also if a number rings me will it show which phone number they have rang?
Hi there. Those are great questions! We can help you.
You can use one number at a time for cellular data and change the phone number which uses cellular data if you choose.
You can also customize which phone number you’d like to use as your default telephone number. When you call one of your contacts, your iPhone will remember which phone number you’ve used previously to call that contact and will use that number each time you call that contact. Check out this resource under “Use two phone numbers for calls, messages, and data” which explains in detail how these features work: s.apple.com/dE4b0u4A8v
Feel free to contact us directly if you have any other questions for us. You can reach us here: apple.co/GetSupport
Enjoy your weekend!
Thinking of buying iphone 14 pro max in Egypt, want to know if there is an option of having 2 physical sims? Is this available?
Happy to provide some info. iPhone 14 Pro Max can come in a few different varieties based on where it is purchased, but in most cases, the available model will either come with dual eSIM or dual SIM (one nano-SIM and one eSIM).
Some iPhone models available in China mainland, Hong Kong, and Macao support dual nano-SIM though. More info on that here: s.apple.com/dE3a3o8q3B
Keep in mind that those devices may not be compatible with networks in other regions, so that would be a question to bring up with your cellular carrier for verification.
If you have other questions, please reach out here: apple.co/GetSupport
Can I use two eSims at same time on my iPhone 11?
It looks like the iPhone 11 is only dual SIM (nano-SIM and eSIM) s.apple.com/dE0h2u6i7w
Ask your provider how you go about switching eSIM on your device. It may be possible to switch back and forth between the two different eSIM accounts, but they would know.
For more questions about your iPhone, please contact us here: apple.co/GetSupport
Thanks.
Yeah, but is there a way to block incoming calls or messages from either line? I assume most are using this for business and there needs to be a work-life-balance, right?
Great question. See if this helps. You can set up Focus settings for how your device handles notifications, calls, and messages for options such as Do Not Disturb, Personal, Sleep, or Work settings. Learn more about this here s.apple.com/dH5a7o0d7w
If you have any further questions, please reach out to our Apple Support team here apple.co/GetSupport
@@applesupport Thanks for your response. I reached out to Apple Support and according to them, one can put either number on Do Not Disturb while leaving the other active. I'm not sure if this actually blocks the calls, but at least it would silence them.
With secondary sim, would my business whatsapp still work?
Doesn’t work in my country gawd why
To apple support: is it possible to set up different ringtone for both sim?
Hi there. We can provide some guidance. You can change your ringtones with the guidance in this link, and set different ringtones for different contacts: s.apple.com/dE4l9o2E4A
Need more help? Reach out to us here: apple.co/GetSupport
can you use physical sim and esim together for dual sim? ty
Thanks for your question! See apple.co/462B7ZJ for more information on using Dual SIM.
If you have further questions, please reach out to us using apple.co/GetSupport.
I just got an iPhone 14. Can I use two phone numbers, one from t-Mobile and the other from Verizon?
Thanks for reaching out about Dual SIM on your iPhone. We do have an article that covers if this happens to not be working. See s.apple.com/dE4h7u4d9L For additional assistance, please reach out to us using this link: apple.co/GetSupport
Why my iphone 10 isn’t like that. Only one line and not option to change to my second line
I've been thinking about this for so long already. Never bother to find the 'how'.
I already have another number I put in my android phone to be a makeshift wifi hotspot to run iPad (wifi only) and Mac.
In the case of the iPhone XS (which has a physical sim & an eSim). Can I can use 2 esims at the same time and remove the physical sim from the sim tray?
Thanks for your question! apple.co/3ZINM2h talks about what models of iPhone support dual eSIM and which models require one physical SIM and one eSIM. If you need further assistance, please reach out to us using apple.co/GetSupport.
That means in iphone 14 we can use 2 esims at the same time as we use two physical sims, right?
Thanks for reaching out to us. Compatible models of iPhones use dual SIMs, with one physical SIM and one eSIM. The iPhone 14 utilizes dual SIMs with eSIMs the same way any other dual SIM iPhone uses dual SIMs. Get in touch with us here if you have any other questions: apple.co/GetSupport
Take care and stay safe.
I have iPhone 11 Pro single sim . Can I use 2 esims on it ? Or 1 esim and other normal sim on in ? Even though it is not dual sim
You can learn more about using eSIM here: s.apple.com/dH5b3d5H0c Should you need more help, reach out here: apple.co/GetSupport
I had it and don’t know what happened
I am an American living in Poland. And I will take a few trips to US each year. Can I use this dual sim feature to have American and polish numbers on my phone. But have all data and voice turned off the opposite country when travel?
That is a great question! Yes, it is possible to do that. Please check out the article below.
Use eSIM while traveling internationally with your iPhone: s.apple.com/DH2W7J8zw2
Contact us here if you need further assistance: apple.co/GetSupport
Hello, please help me i have 2 sim card, one on my android phone and one on my iPhone, could you please tell me how to add the other android sim to the iphone??
That’s a wonderful question and we’re here to help. Not all iPhone models support Dual SIM, and not all iPhones support Dual SIM with two nano-SIMs. If your iPhone support Dual SIM with two nano-SIM cards, and the Android device uses a nano-SIM, you can follow the steps in the article below to insert the SIM card in to the iPhone and use Dual SIM.
- Using Dual SIM with two nano-SIM cards: s.apple.com/dE3a1U3i3H
If your iPhone Dual SIM with one nano-SIM and eSIM, you can learn more about Dual SIM here: s.apple.com/dE0B2J7R9i
If you have additional questions, don’t hesitate to reach out to us here: apple.co/GetSupport
Does the second line have to be from the same network? My business and personal mobile carriers are different.
Hello and thanks for reaching out.
To use two different carriers, your iPhone must be unlocked. Unlocking means it can be used with other carriers. This link has additional information: s.apple.com/dE0B2J7R9i
If you have other questions, reach out here: apple.co/GetSupport
WIFI CALL ING is wonderful when do not want to use either carrier.
How do we know when we are using WIFI calling? If the WIFI goes off, prefer not to make a call.
If Wi-Fi Calling is available, you’ll see "Wi-Fi" in the status bar while viewing Control Center. Check out more information about Wi-Fi Calling here: apple.co/47LXgNA
If you have any other questions, reach out to us here: apple.co/GetSupport
top, what about messages ? which line know?
Thanks for your question! See apple.co/462B7ZJ for more information on selecting which phone number to use with Messages.
If you have further questions, please reach out to us using apple.co/GetSupport.
Can anyone tell me what does the dotted sign mean under sim signal bar?
Thanks for asking, looks it’s just a different icon for Dual SIM. The answer can be found here: s.apple.com/dE0b2d2G6H
“Dual SIM with cellular service icon
On your iPhone with Dual SIM capability, you’re in range of your cellular network and can make and receive calls. If there’s no signal, "No service" or "SOS" appears.”
Cheers.
@Apple Support can you please advise if I want to put one of the sim on flight mode
Is it possible with esim and physical sim ??
Thanks for reaching out, we can help.
Airplane Mode is designed to turn off all wireless communication from the device to prevent interference with the systems that operate an aircraft, and it is an all-or-nothing feature so you won’t be able to pick and choose which line to turn off.
That said, you can customize how your two lines behave so you can avoid unexpected charges. Check out this article to learn more about customizing your separate cellular lines: s.apple.com/dE4b0u4A8v
If you still have questions, reach out to us here: apple.co/GetSupport
Take care.
I wanted to know if I can temporarily disable one of the sim cards. I have a number for work and a personal number, I would like to deactivate the number for work on weekends because I don't want to receive calls, messages, etc., is this possible on the Iphone with two sim cards?, how do I do it?
You can manage settings for each of your lines, including whether the line is switched On or Off, with the following steps:
1. Go to Settings.
2. Tap either Cellular or Mobile Data.
3. Tap the number you want to change.
4. Tap each option and set it as you normally would.
The following page provides additional information you may find helpful as well: s.apple.com/dE0B2J7R9i
If you need further assistance, connect with an Apple Support advisor, here: apple.co/GetSupport
I'm using iPhone se 2020 (iOS 16.4.1) with 2 SIM cards. When I am on call over the phone using the Primary Line, the secondary Line will turn to No Service. Why ?
Thanks for reaching out. We’re happy to assist.
The following article can help if Dual SIM with eSIM isn't working on your iPhone: s.apple.com/dE4h7u4d9L
If you need continued assistance, you can contact Apple support here: apple.co/GetSupport
I am having lot of trouble while using this in India, my old physical sim is only getting GPRS now and imessage not working?!? Do i need both sim from the same carrier? Currently im using 2 diffrent companies
Hello. Thank you for reaching out. That’s a great question. As noted in the following article “To use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. “: s.apple.com/dE4b0u4A8v If you have any additional questions, please contact Apple Support here: apple.co/GetSupport
@@applesupport So im using an unlocked iphone 12 bought from India. And still one of my sim is showing GPRS i have tried basic troubleshoots. Nothing working.
How do you even transfer the 2nd sim to the phone ?
Thanks for reaching out! See apple.co/462B7ZJ for more information about using Dual SIM with an eSIM.
If you have further questions, please use apple.co/GetSupport for assistance.
This video doesn’t really help, as the video starts from the point where there are already two sims setup on the iPhone. I’m trying to find out how to do this, which is what this video promised but does not deliver. I have two SIM cards and only one sim slot on the phone, so how do I get them both to work?
Thank you for reaching out. While your device may support duel SIM depending on the Model it may have one physical SIM and eSIM. More details regarding eSIM and how to set it up can be found here: s.apple.com/dH8O4u6A2g If you are still having issues, reach out to us directly by going to apple.co/GetSupport
I have dual physical sim iPhone 11 pro but can’t connect my first sim number to FaceTime but my second sim number get connected but before my both numbers used to work with FaceTime and iMessage and my first sim number is also not showing my number caller id but works with another it stopped working after ios 15 update
Thank you for reaching out. We would recommend taking a look at this article to set up the eSIM on your iPhone 11 Pro: s.apple.com/dE4b0u4A8v If you continue having issues, we would recommend you contact Apple Support here: apple.co/GetSupport
Does dual sim work on the iPhone SE second gen
The iPhone SE (2nd gen) does support Dual SIM (nano-SIM and eSIM). You can view this information and more specs featured on your iPhone here: s.apple.com/dE4l4Z9d6u
However you’ll want to keep in mind that eSIM is not supported in all regions. To learn more about eSIM on iPhone, look here: s.apple.com/dH8O4u6A2g
If you have further questions for us about using Dual SIM on your iPhone 11, reach out to us here: s.apple.com/d2s4g839s5
Do the sims have to be the same carrier or i can my cricket sim with my att sim
Hi there!
To answer your question, to use two different carriers, your iPhone must be unlocked. Otherwise, both plans must be from the same carrier. If a CDMA carrier provides your first SIM, your second SIM won't support CDMA: s.apple.com/dE0B2J7R9i
Contact your carrier for more information.
If you have additional questions for Apple Support, please reach out to us here: apple.co/GetSupport
On My iphone SE2020, I can call through both lines but couldn’t send message from primary.
I clicked Conversation Line from Secondary to Primary but when trying to send message, it automatically goes to secondary. It’s a serious bug on my phone.
Thanks for your question! See apple.co/462B7ZJ for more information on changing between phone numbers in messages.
If you have further questions, please reach out to us using apple.co/GetSupport.
You mean one line is ESIM?
Can you use sims from different carriers?
That’s a great question and we’ll be happy to answer. Yes, you can use different carriers. But your iPhone must be unlocked. To learn more, see s.apple.com/DH2R0C0An7
If you have further questions, reach out to us using this link: apple.co/GetSupport