How to activate an eSIM on your iPhone | Apple Support
ฝัง
- เผยแพร่เมื่อ 1 มิ.ย. 2024
- Learn how to activate an eSIM on your iPhone using eSIM Carrier Activation, eSIM Quick Transfer, and other methods. You can also learn how to activate a plan from Settings after your iPhone is set up.
Topics covered:
0:00 - Intro
00:23 - Before you start
00:42 - eSIM Carrier Activation
1:20 - eSIM Quick Transfer
2:17 - Other activation methods
2:42 - Activate an eSIM after setting up your iPhone
To learn more about this topic, visit the following article:
About eSIM on iPhone: apple.co/3S2hwSM
Additional Resources:
Contact Apple Support for iPhone: apple.co/iPhone
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To download the Apple Support app: apple.co/2hFtzIv
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Apple Support Community: apple.co/38qiXsp
eSIM should be an option, not be forced down our throats. This ruins it for people that wanna do a quick switch between different phones or for people that travel abroad. Completely unnecessary and ruins customer experience by forcing people to use something that is not fully supported yet.
Done 😭 yet
Yeah, that way people can simply transfer data easily without having the need to download from some hardware
I agree
In Europe new iPhones are sold with the sim slot as usual: esim are not so used as in the us
Bruh esim is more simple than have to open your SIM slot to another phone
He explained 10% of 100 %
Quick question: If I were to quickly setup which is when I use another phone and transfer all that data and if that phone were to not have service, would it still make me setup the eSim or will it just complete and I’ll have to do it in settings? I know doing it in settings isn’t hard or anything but just wanted to know!
In settings App “ Delete eSim” is a direct option, it should ask the password or Face ID before deleting it. What if kids accidentally clicks the delete eSim
After using the iPhone 15 I’m began loving the E Sim option and don’t have to go through the hassle of popping a SIM card in each device
This was helpful!
Can we do VoLTE wifi calling (like physical sim on other phones) through eSim if signal quality is poor or almost 0 ????
important note.
if you’re trading in your primary device, activate eSIM before you trade it in OR take out your physical sim. Especially in store as they will want to prompt you to erase your device and trade it in then and there. I was prompted with a verification code request to my phone number which I had no access to and had to go to my carrier the next business day to activate my eSIM.
I had a party to attend the same day and finding someone to lend me there phone so I can make a call to be let inside at 10pm is quite nerve racking.
Wym by takeout the sim card? Like before?
where do I get my qr scan from for a new iphone user? I have a pixel. I set everything up and now I can't make calls or get txt because I need my esim
I just loving using Esim on my old iPhone 11 on iOS 16.0 update 100% ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
What’s the benefit of eSIM over physical SIM and why is Apple so aggressively pushing eSIM’s adoption by removing physical SIM card tray?
It makes it much easier to quickly switch cellular providers. It's even better when travelling outside your country - I used esims extensively this summer in Europe, and it worked out great.
Benefits: sim swap scam, better water proofing, save space.
The benefits of this is to avoid sim swap. In case that your phone got stolen they can use your simcard to insert it to a different phone and by doing that they can receive your text message to access your banks and other stuff.
On one side, they can make thinner iPhones and improve water resistance, but most importantly, you may enable multiple SIMs to have multiple numbers more easily, possibly more than two numbers
Physical SIMs can fail over time and cause you to have diminished service. Physical SIMs can also be stole and used to steal your data. Nano SIMs are really small and can be lost if you removed to to swap it out say if you were traveling internationally or something.
Such a hassle good God, that was more than 10 steps, and if you travel international frequently and the carrier doesn’t support eSIM then you sure are out of luck. Thanks Apple.
Guess what? You dont have to buy the new phone😂😂😂
Helpful 💪🏽
This is going to be very useful, come transfer time
Something even I thought of and Apple didn’t think of and I’m certain that, thats a common question. Before we setup the new eSIM iPhone, do we remove the SIM card from the other device which we already have installed in other word moving from a old device to a new device. And I assume you can either toss away of keep it.
Remove and toss AFTER setup on the new phone is complete.
Sounds all great but does it transfer all my contacts too since they are all on my physical simcard?
I have my iPhone for +2yr (iPhone SE, 2nd GEN, iOS 16.3).Transfer a physical SIM to eSIM was done in a breeze, Settings-- Cellular-- Convert to eSIM-- & follow the prompts (if "Convert to eSIM" is not active, you need to go to your carrier). The physical SIM was deactivated & I was able to replace the physical SIM with other of a different country & carrier, iPhone should be unlocked for this to be possible. Now just to manage the best custom options to handle 2 active lines. This video, as well as related Apple support articles were very useful.
can a non-us citizen activate esim in the usa on an iphone 14?
How would I do it if I were to go from a physical sim card in my current Pixel 6 Pro to the iPhone 14 with Verizon? I'm guessing I'd go to their store and wait around for a while.
Did you ever figure out? I'm having this exact problem.
i'm having the same problem
I currently have the 13 pro max and an unboxing video of it on my channel, I have it in white. I think ima sit this one out and upgrade next year and I want the black one!
It's great that you can convert the physical SIM to a new iPhone to make it eSIM, I need tried this when I have the 14 Pro, because with my carrier if I want an eSIM I need to pay $5.49 extra to give me a QR code,
Thanks for this
Very fast and very convenience ! Used it in Malaysia three times already !
I love this so simple
What if I remove the esim? Does the physical sim work again?
My phone number from my original phone doesn’t even appear on the new one for quick transfer and im not understanding why. My carrier supports ESIM, connected to the same wifi and Bluetooth is on 😐
What if old iPhone like iPhone 6,6 plus,6s,6s plus, and iPhone 7 to eSIM new model 14, and 14 pro.
I have a European version of the iPhone 14 Pro. It allows me to have 2 phone numbers on one phone with 1 physical sim card and 1 e-sim. I’m currently in the Philippines and I’m using e-sim from Airalo with a 10gb data plan for $21 (valid 30 days) They have e-sim data plans for all countries and it is super easy to set up.
They didn’t have carrier I wanted in Portugal.
Yes they have. It is called “Eurolink” and covers all of Europe (39 countries including Portugal) $37 for 30 day 10gb
I’m in Singapore now, can I get an local esim for my 13 pro max? Right now i am carry a local phone as a hot spot.
We’re happy to assist you.
Please follow the steps here to set up eSIM when you’re traveling: s.apple.com/DH2W7J8zw2
If more help is needed, please reach out here: apple.co/GetSupport
@@applesupport I really hope that you could help, my iphone 13pro max is sim locked to T mobile, I will follow the instructions.
Thanks 🙏🏼
But messages are not coming what to do?
What carriers provide QR codes? Straight talk customer service is being a pain and not giving me one.
Can I switch from my eSIM to my physical SIM, say after vacation?
So for me I used AT&T eSIM would it work
I travel between US and South-East Asia frequently, Apple's decision to remove sim card tray has literally forced me out of the eco-system. I will be switching to Android because of this "courage". Well done Apple.
Well, there are many different ways. You can still use the device in the country. Either find a carrier that supports eSIM for that country. Or supports international service even though it may be more expensive. Or you can still purchase this iPhone, but not use it when you travel to that country and use your current device that has a physical Sim card tray until that country has carriers that support eSIM.
Sad
Just buy an iPhone outside of US and you’ll still have the slot
There is sim card tray... Wtf you talking about son?
@@strangev0idUS phones don’t have the SIM card tray
Love you can convert the physical SIM card to eSIM!
If you don't see these options call your carrier and get them to text you a temp one time pin which you have to repeat back to the representative you are on the phone with. After you repeat it back to them they will set up your phone remotely so you can use the eSim feature. After they do that restart your phone and then theses options will appear.
Should physical sim remove after
Can iPhone store more than two eSIMs?
Thank You
what do i do if I don’t have my carrier though?
I'm wondering where the QR code is for me to scan?
What does esim do and when you get the new iphone can you not activate and still use the iphone or is it mandatory in order for the iphone to work properly?
Hi. We’re here to help. eSIM, which is an industry-standard digital SIM, lets you activate a cellular plan with a carrier without having to use a physical SIIM.
iPhone XS, iPhone XS Max, iPhone XR, and up to iPhone 13 has a physical SIM slot and eSIM.
You can read more information here: s.apple.com/dH5b3d5H0c
If you have further questions or concerns about this, contact Apple Support here: apple.co/GetSupport
I have xs max but it doesn’t show up after scanning the QR code?
Thank you
Can I add second e-sim along with one already in use and activated e-sim and physical sim ?? ( in total I want to have 3 numbers to use in one iPhone)
Hello!
We understand you want to know if you can have 3 numbers on one phone using eSIM.
eSIM allows you to activate a cellular plan from your carrier without a physical SIM. While you can install eight or more eSIMs, two is the most you can use at one time.
More information can be found here: s.apple.com/dE4b0u4A8v
If you have any further questions please reach out to Apple Support directly here: apple.co/GetSupport
2Sims at a time , you mean 2 esims+physical sim OR 1 esim and 1 physical sim..???
worked 🎉
Thank you! I’ve been waiting to see how.
Hello, I have an AT&T version iPhone 14 Pro.
Regarding esim activation for initial setup, is it possible to activate with only Wi-Fi in areas where there is no AT&T network?
We’d like to help and make sure you’re able to activate service on your eSIM.
At your convenience, connect with an Apple Advisor, here: apple.co/GetSupport
This helps me a lot 👏🏼
This doesn’t work.. I have a iPhone 7 Plus and I don’t have a option for esim qr code.. my phone is updated to the latest os
Thanks for reaching out about the eSIM option for iPhone. If you’ll review article, About eSIM on iPhone ( s.apple.com/dH5b3d5H0c ) you’ll see under the “What you need” section that is states this feature is available for iPhone XS, iPhone XS Max, iPhone XR, or later. This means it’s not a feature offered on the iPhone 7.
If you have additional questions or concerns, please contact us directly at apple.co/GetSupport We’ll be happy to help.
Hello Apple! My iPhone 13 pro doesn't have this option "Set up Cellular " and instead of "Cellular" I have a "Mobile data" option. And when I click on it there's nowhere to set up cellular. How can I activate the eSIM then?
Hello there. We can help you to set up your iPhone.
Mobile Data is another word for Cellular Data depending on your location.
If you’re unable to set up an eSIM, you can follow the steps outlined here to assist you further: s.apple.com/dw4x2n3xu9
Feel free to connect with us directly if you need us here: apple.co/GetSupport
Is it true conversion of physical sim card to esim is just a click away from your iphone?
When it sends the QR on the iPhone to have an eSim, this must happen automatically and read the strip codes?!?)
With best regards
I got the 13 mini to have access to physical SIM card, to travel and change SIM cards anytime I need it.
Hey, I have a question. The display on my old phone does not work (iPhone XS Max) Would this affect the way I can get eSIM on an iPhone 14 Pro?
Thanks for reaching out. Your display would need to be in working order in order to transfer over your eSIM, since your iPhone XS Max would need input to initiate the process.
You can always acquire an eSIM from your carrier by reaching out to them.
If you’d like to repair your iPhone, check out the information available about repairs here: s.apple.com/dE0i8C6z9B
You can also reach out to us for further assistance with your iPhone devices here: apple.co/GetSupport
@@applesupport Okay. So, when I get an iPhone 14 Pro, can I just take it to my carrier and will they do it for me?
I also still have my SIM card.
The same sender sends messages to both of my Sim numbers, how can I distinguish to which Sim number is each message addressed?
Hi there. We’ll be glad to discuss this with you further. If you open the message, tap on the senders name, then select info, you can see which SIM was used. You can find more information on using Messages here: s.apple.com/dE4l0T8R8B
If you need further help, reach out here: apple.co/GetSupport
We can use e-sim & Manual sim in same time
For the QR code, if a physical SIM is currently active in the phone but you don’t have a second device, can your carrier send the QR code to that phone, and your phone just scan the image?
We’d be happy to assist. If you’re looking to convert the physical SIM to an eSIM on the same device, check out the “Convert a physical SIM to an eSIM on the same iPhone” section of this page for details: s.apple.com/dH5b3d5H0c
If you need any further help, feel free to reach out to us here: apple.co/GetSupport
Can I use my physical sim card and an esim altogether? I mean 2 sims at the same time but different provider or number?
Hello. That’s a great question and we can certainly help. Dual SIM is available to use on devices with physical SIM and an eSIM.
You’ll just need an eligible device. Check this out: s.apple.com/dE4b0u4A8v
If you have any additional questions, please connect with us here: apple.co/GetSupport
But i can see cellular setting option in my setting window
Good to know
Thanks! This is very helpful especially that I’m getting my 14 Pro and I was quite concerned about the sim transfer
Let’s go it worked!
I’m trying to activate my iPhone and it’s asking me for an activation code that it’s provided by my carrier I’ve been chatting with them for almost an hour and they can’t help me. I’m so irritated
Thank you for reaching out. We understand how important it is to activate your iPhone. This article should provide some helpful steps: s.apple.com/dE4R7Z3g1T If the issue persists, please reach out to us by going to apple.co/GetSupport
@@applesupport this isn’t helpful T-Mobile can’t help me either this thing sucks
This is why Im nervous about getting a new phone. My mother got a 12 pro and her other iphone was 8 like mine. Im scrolling through her phone and somehow att labeled her number as personal not primary. Dont know if theres a difference but I noticed that. Than I noticed she doesnt have the option on her phone to turn on 5g in the settings. Its all weird. Thank god I have verizon.
Can i add both sim card to esim
My recently installed esim is not displaying phone number, which is affecting iMessage and Facetime activation of the number. I cannot put the number manually as well. The number is activated though in my local network.
We’ll do all we can to help. If the articles shared with this video haven’t resolved your issue, please reach out to us here: apple.co/GetSupport
Do you have a video on transferring from non eSIM Android to eSIM iPhone?
Hey there! We want to help you get this question answered so you can transfer your cellular plan to your new iPhone. We do not have a video showing the steps but we do have an article that can walk you through it. Check that out below:
support.apple.com/HT212780
If you still have questions during this transfer, reach out to Apple Support for additional help: apple.co/GetSupport
I have an android device with physical sim. AT&T provider. How to I go about switching to eSim with my new iPhone?
Thanks for reaching out over TH-cam. You can contact your carrier directly to get this taken care of as they’ll need to set up the new iPhone to use eSIM with your cellular plan.
My eSim (T-Mobile, USA) is not working, after turning off/turning on I get a signal and connection, but only for 30 seconds, after which all signal and connection disappeared. I am abroad, and I am using a local provider's physical Sim card as a second line. My device (iPhone 12 Pro) is working properly. I spent over 6 hours talking T-mobile technical team, but no result. Is any suggestion?
We were sorry to read about your service issues while traveling. It sounds like you’re on the right track working with T-Mobile, as your carrier will govern almost all of your cellular capabilities.
If you’d like to work with Apple Support to cover your bases, you’ll find many helpful troubleshooting tips outlined in this Apple Support article: s.apple.com/dE4x3p0v4u
You can also reach out directly here: apple.co/GetSupport
Hello apple team support,
What do I do if my iphone breaks or I just want to switch to android. Would I be able to do that?
Convert an esim to a physical sim?
Great question. You would need to reach out to your carrier in regards to what steps you should take if you move from eSIM to physical SIM. They would be able to answer your questions on how best to do that.
Reach out to us at the following link if you have more questions. We’ll be happy to continue support: apple.co/GetSupport
What if my old iPhone in the Philippines is not esim capable yet and has a physical one? Will that be automatically be converted to an esim if I choose the option to transfer my carrier from an ld iphone? I'm getting a US version next week-- which has no physical Sim slot. Thanks in advance!
That’s a wonderful question and we’re here to help! You’ll want to first make sure your carrier supports eSIM before purchasing an eSIM only iPhone. You can view carriers that support eSIM here: s.apple.com/dE3a4o4v9b
If your carrier doesn’t support eSIM, you won’t be able to set up an eSIM only iPhone with your carrier. If your carrier supports eSIM, you will be asked during the set up process if you would like to transfer your phone number to the eSIM on your new device. You can learn more about eSIM and setting up eSIM here: s.apple.com/dH8O4u6A2g
If you have additional questions, please reach out to us here: apple.co/GetSupport
@@applesupport Thanks for the response. My carrier actually supports esims and its listed under (Wireless carriers that support other eSIM activation methods). However, esims are only supported through postpaid Sims. I currently have a prepaid one. Does this apply for the same activation method-- even if my physical Sim is prepaid?
@@applesupport my country isn't on this site
If you have questions, please reach out to us using the following link apple.co/GetSupport or you can find a list of Apple phone numbers around the world here - s.apple.com/dE0q4d8H8g
Hello Team Apple Support,
How many eSim can we add into the new iPhone and how many eSim will work at a time?
Thank you in advance
You can install eight or more eSIMs on an iPhone and use two phone numbers at the same time. This is stated in the first link listed above: s.apple.com/dH5b3d5H0c
If you have further questions, contact us here: apple.co/GetSupport
@@applesupporteight esims but just two numbers? What’s the difference
Nice
I don’t have space on my old phone for new IOS can this still be done? Or does the iOS need to be updated?
We want to help keep your iPhone updated.
The steps in this resource cover the exact issue you are facing: s.apple.com/dE0x8C0E6T
The section ”If there's not enough space to update” will guide you through alternate options or to make space on your device.
If you still need help, reach out here: apple.co/GetSupport
am i able to put my sim card. from my iphone 13 into an iphone 14? my iphone 13 is broken and i want to just pop the sim card into my new phone?
Hello there. We’re glad you asked about using your SIM card. We can help you!
If you purchased your iPhone 14 in the United States, you would need to contact your carrier for an eSIM as the iPhone 14 doesn’t include a SIM tray. If you purchased an iPhone 14 in another country where your iPhone would use a SIM card, you can reference this article which will explain how to transfer your SIM card: s.apple.com/dE0n2u5R6t
Feel free to contact us directly with any other questions or concerns. We’re always happy to help. You can reach us here: apple.co/GetSupport
Take care!
im from the UK so i think i should be good. thanks
@@applesupport
I recently bought an iPhone 14 but I don't have IOS16 on my iPhone 7 so I'm confused on how I should transfer my sim card and is it possible?
I’m on the same boat, were you able to figure it out? I have a iphone 7 and upgraded to 14, but I’m having this issue.
so my phone is saying e-som not supported can i get some help?
We’d be happy to help with your iPhone. Please go here for the suggested troubleshooting steps to start with: s.apple.com/dw4x2n3xu9
If the issue continues, contact Apple Support for more help here: apple.co/GetSupport
@@applesupport thank you it worked
Hi Apple, How many numbers can I use simultaneously using this eSIM feature?
We’ve got the information you need! When using eSIM, you can have two different numbers, with one assigned to each SIM: s.apple.com/dE4b0u4A8v
We hope that helps! If you have additional questions, reach out to us here: apple.co/GetSupport
how to convert physical sim to esim and if i format my iphone do my eSIM also gets formatted means I have to set up a again ?
If your carrier supports it, you can convert a physical SIM to eSIM on the device as described here: s.apple.com/dH5b3d5H0c
If you have further questions, please reach out at this link: apple.co/GetSupport
Do I need to turn off cellular on my old iPhone before starting this process?
We’d be happy to help. If you’re doing a Quick Transfer to set up your eSIM from your previous iPhone to your new iPhone, you do not want to turn off cellular on your older device. You can find more info on this under “Use eSIM Quick Transfer on iPhone” from this article: s.apple.com/dH5b3d5H0c
If you have any other questions about this, you can reach out to us at the following link and we’ll continue support there: apple.co/GetSupport
Hey I have Straight Talk which one of these would work for the iPhone 14 pro Max
Hi there. Straight Talk is a supported carrier in the U.S. s.apple.com/dE3a4o4v9b, so simply follow the section “How to set up an eSIM on iPhone” in the previously linked article.
If you have additional questions, contact Apple Support here: apple.co/GetSupport
So I’m currently using the iPhone 12 mini and thinking of getting the iPhone 14 pro max, my 12 mini has a physical SIM card so would it automatically transfer as a Esim when I get my 14 pro max?
Thanks for the question. “Setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen instructions. “ Take a look at the steps in the article here. s.apple.com/dH5b3d5H0c
Still have any questions, do not hesitate to reach out to our support teams via this link: apple.co/GetSupport
@@applesupport thank you for your help, I actually wasn’t aware I can just turn my sim into Esim right from my 12mini, so I went ahead and transferred it already and am currently waiting for my iPhone 14 PM to come in🙏
i am planning to go to japan. if i switch to the esim for japan, can i switch back to ATT after coming back to the state.
Hey there! We’d be happy to get you pointed in the right direction. To get started, it may be possible to switch between carriers while traveling; however, you will want to ensure that your iPhone is unlocked for use with other carriers first. For more details check out the following resource: s.apple.com/dE4b5U6E9O
If you have any other questions, reach out to Apple Support directly from this link here: apple.co/GetSupport
Does quick transfer work when switching from an Android to a iPhone?
Hey there! We’d be happy to help out. Quick Start isn’t available if coming over from Android. Instead you’d use Move to iOS as outlined here: s.apple.com/dE4b7T5A5i
For all other questions and concerns, contact Apple Support using this link: apple.co/GetSupport
If I have activated an eSIM in my previous device and purchase a new device, how do I go about that? In the settings or ?
We’d love to help. You can transfer your eSIM to your new device using these steps: s.apple.com/dH8O4u6A2g
Click here if you need further support: apple.co/GetSupport
if you reset network setting you need to go back to telco centre,too bad design,telco need to giving user web login to get new qr code
It should be the plan sim to be the esim or it can be also a prepaid?
Great question! The ability to use an eSIM is based on carrier availability. If your wireless carrier support eSIM, it doesn’t matter if the plan is pre-paid. You can find what carriers worldwide provide this feature here: s.apple.com/dE3a4o4v9b If you have any other questions, get in touch with us here: apple.co/GetSupport Take care and stay safe.
nice
if you transfered your data from an old iphone to a new one, can you still active an esim even if you have no physical sim?
Thanks for reaching out to us. The ability to use an eSIM depends on your wireless carrier. If your carrier supports eSIM, you are able to activate it after transferring your data from one iPhone to another. You can find the carriers that support eSIM here: s.apple.com/dE3a4o4v9b
Should you have any further questions, get in touch with us here: apple.co/GetSupport
Take care and stay safe.
@@applesupport Thanks!
My iphone 14 is already set up and now i want to activate the eSIM but i am not getting any of the option like scan QR or Set up cellular etc. how do I activate E SIM
Thanks for your question! See apple.co/3twpGM3 for different options for setting up eSIM.
If you have further questions, please reach out to us using apple.co/GetSupport.
Anytime I’m on a call, the other line goes off. How do I put it off please and still have the other network bars on while I’m on call on the other line?
Hey there. Find more about using Dual SIM with an eSIM here: apple.co/3Ss2mJi If you still have questions after looking that over, connect with us here: apple.co/GetSupport
Really not interested in being locked to certain carriers and not being able to use any local SIM abroad.
Is it true we can store up to 8 eSim ?
Yes you can store up to eight on iPhone 14 Pro and six on iPhone 14
Can we purchase an iPhone 14 with sim slot in the US? Or do we have to get it at Apple Canada?
Because of travel I have to have a SIM card slot.
Can I use physical sim card in iphone 14 plus? Bcoz I'm gonna buy one
iPhone 14 and iPhone 14 Plus use eSIM technology and are not compatible with physical SIM cards, as discussed here: s.apple.com/DH2a9T6gt3
Reach out using the link below, if more help is needed.
apple.co/GetSupport
Why e sim? I like the physical SIM card. You want to help in a way which makes people don’t like your products? You know, some people bought the iPhone 13 because of the e sim. Can you add it back on?😢
In uk we have sim tray
But in USA is don’t have sim tray
TELUS, my provider in Canada, doesn’t support eSIM transfers. They want you to buy a QR code printed on a card every time you switch to a new device. 🙄
It’s only for THE UNITED STATES, the rest of the world will be fine it will allow SIM cards.
Esim only iphone is in us only u can use regular sim
So as long as my carrier supports eSim, i can easily transfer or convert my phone number(physical sim) to an eSim, Correct?
We’d like to assist. That’s correct. This article explains more about this: s.apple.com/dH5b3d5H0c
If you have further questions, contact us here: apple.co/GetSupport