Don’t just try to plug any type of power cable that looks to fit because what was gonna happen is it could damage the product and then you’ll be responsible for the replacement of it
If you do not have any of these jacks in your home you need to call AT&T and have them create a ticket so that a technician can come out and place the jack in the house
What do you call the device that takes incoming signal coming on optic cable (green) and outputs the signal on the ethernet cable (red). Secondly can I just use any ethernet switch/wifi router to connect the output cable (red)
You have to use the gateway from AT&T for your main service towards 123 or four are used for your services you can connect any kind of gateway or router or modem to them and you can hook up any kind of switch to porch 123 or four just remember if you hook up a third-party router and you do an IP pass-through you’re responsible for the security of your network
Just moved in to a home and home owner took power cord for the thing on the wall what type of charger is is
It is proprietary you have to have AT&T either mail you one or send a tech
Don’t just try to plug any type of power cable that looks to fit because what was gonna happen is it could damage the product and then you’ll be responsible for the replacement of it
This should be an official ATT video. The official docs didn’t help. 😭
Thank you very much for that!
Come on @att. Sign me up!
What if I don't have any of those jacks in my house.
If you do not have any of these jacks in your home you need to call AT&T and have them create a ticket so that a technician can come out and place the jack in the house
What do you call the device that takes incoming signal coming on optic cable (green) and outputs the signal on the ethernet cable (red). Secondly can I just use any ethernet switch/wifi router to connect the output cable (red)
You have to use the gateway from AT&T for your main service towards 123 or four are used for your services you can connect any kind of gateway or router or modem to them and you can hook up any kind of switch to porch 123 or four just remember if you hook up a third-party router and you do an IP pass-through you’re responsible for the security of your network
Can you help me about att internet connection?it keep saying offline
Is the light red on the gateway?
If not red. Then did you reboot it and get it back to factory setting?
What you looking at now with the Internet problem?
I have AT&T WIFi but it’s keeps saying it’s offline not. Plugged in
You on copper or fiber?
Also big question. Is your account up to date?
Like paid the bill?