Customer Service Jobs from Home: What You Need to Know
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- เผยแพร่เมื่อ 5 ต.ค. 2024
- Wondering who's hiring for work-at-home TODAY? Stop by theworkathomew.... But, act fast! These slots may fill up quickly.
What you need to know about customer service jobs from home theworkathomew....
Customer service jobs are some of the most readily available gigs in the work-at-home world. But, what do you need to get started? Who hires for these positions? What can you expect to get paid?
In today’s video, we are discussing those things and so much more.
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Video Link: • Customer Service Jobs ...
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I had a customer service remote job. The training was 2wks. Oh boy i was in for a huge surprise. I was hired as a remote customer service rep. But all the training was about billing. They first said that we're going to get paid 17 for being Bilingual. Then it got bumped down to $14 because $17 is only for night workers. I still stayed only because it was remote. Then I find out we get inbound calls that we do not answer ourselves. Meaning we are already on the line when a customer calls. And we'd have to be very close to our computers the whole 8hr shift. Since when a customer calls we have to asap look up their info on the computer. Which left me for no time to make dinner or anything. I worked the 930 to 6pm. Kept getting back to back calls. On top of everything we were supposed to document each call when we're done and had a certain wrap up time to go by. It just felt like being chained to the computer for 8hrs a day. So please beware before taking these remote jobs.
Thank you for sharing, I would like to try working from home, Can you please tell me what was the company name or the Website?
@@menasharkawi2616 It was called iqor.
I’m in a job like that now. I originally applied for another position and was recruited for customer service, and I was advised I would be able to transfer after 6 months to another position. After 1 1/2 years, I expressed interest to my manager in transferring to accounting which is my background, and I was quickly shut down and advised that my job is in customer service, and they would not make it easy for me to transfer! So basically I’m stuck in this position with no chance of ever transferring. I feel so isolated, take call after call, deal with irate customers all day, and all that negative energy is in my home. I definitely am chained to my desk and even have to report bathroom breaks as every minute is accounted for, I’ve never been so micromanaged in my life. I’m sticking it out for a few more months and will be resigning as soon as I’m able to.
I got work from home 24.50 per hour 3 weeks vacation, full benefits, after 2 weeks I am taking dental glasses. I'm in Canada min wage now 15 or 16
Do u use ur own laptop or did the company supply one? Starting my remote job in 2 weeks
Bro how did you apply for it ? Please tell me
@@m.faaizefaroqui4842 That company not hiring anymore but the german plane company Lufththansa hiring to work from home and you don't need to speak German. A friend from Toronto working from home for these guys
@@courtneyduncan6106 how to apply in Lufthansa
@@RuReady115 yes you should have your own laptop or PC
Im a at home rep for two years now.... great advice!!!!!!
J CHELLE & DA FAB 4 I heard that you’ll keep eating food if you work at home and that it’s not good with weight gain. Is that true?
can i get this opportunity ?
Hey, can you tell me where
Any advice when applying?
I am from Morocco and I am fluent in French, Arabic and English. Can I work from home? In any state
I am soooo glad I found your channel!!!! I have a child with autism and recently moved. I have 2 months looking for a job but can’t find anything to work from home. I am excited that I found your channel you are a life saver!!!!😁☺️😘
Welcome, Cici! Make sure you subscribe to the channel as new videos will be added soon.
Hi can you help me out with it
Thanks for tips, I was hired for ttec (formally tele tech). Getting your foot in the door so I can have "at home experience" was why I took this job. It is my catapult.
Congrats, Robin!
Do you have any vids on how to go about your work day, anything about difficult customers?
I'll write that on my list for an upcoming post. In the interim, here are some great posts on dealing with difficult customers:
blog.hubspot.com/service/how-to-deal-with-difficult-customers
www.monster.com/career-advice/article/how-to-deal-with-difficult-customers
That is where I am going to apply to!!
@@2ndChanceCrafting How was it at ttec? I just got hired there as well
It would be great to hear you talk about what working these jobs is actually like.. What is the interface like when you are working? What are the expectations for how many people you are able to interact with during a given amount of time? Is it stressful? How much oversight is there from supervisors? Are people pretty friendly, or can it be stressful dealing with people, even on live chat? I would love to get a better sense of what the actual experience is like.
Hi, Devin. It can vary a lot, not only from company to company, but also from project to project. And, even, person to person. I, for one, love sales positions - even outbound telemarketing. However, I know many people don't like it at all. Customer service isn't my cup of tea as it usually involves a problem or complaint. But, I know a lot of people love the challenge of solving those problems. Seasonal positions can often be more busy and rushed, but almost every industry experiences some type of seasonal ebb and flow. As you can see, there usually isn't a cut and dry experience. And opinions are just that, opinions. What's stressful to one may not be to another.
Hi, thanks for your reply. I should’ve been more specific..
I’m considering looking specifically for live chat customer service jobs. Would that affect what you said in your comment? Thank you so much
Dog is barking) so we know you’re at home :)
Thank you for the tips and sources.
Love it! Thank you so much!!
AWSOME picture over your shoulder :)
Thank you ;)
thanks for this info! It help inspire me to want to take the first steps to try work at home Jobs :-)
You should add "for US buddies" in the description, you would save my time
I start my first, in a while anyways, work from home job tomorrow. Customer service 19 hr with benefits and they supply pc etc. I go in tomorrow in person and then it's all from home. I did run my own business from home before and I'm a great salesman.
My thought about this is: it's a good start for work from home. I can use it on my resume for a better remote job down the road. It's for RBS retail business services ahold delhaize. One issue I've had is a huge background check. I've had to explain some criminal history and they might again use it against me in the future. Most of it is explainable and the worst of it I actually didn't even do, unfortunately I still took a plea... oops. Anyways, wish me luck!
I will occasionally have to be in the office. But it's not mandatory
I kept trying to apply for that type of job, but they trick you and try to get you to be a seller
I had to cut through half the interview again and again. 😑
Thank you for your advices!
Wish I could do this. Unfortunately I live in a rural area and internet service is slow.
What about the company supplying the computer? You shouldn't have to supply your own since your making them rich.
What are you thinking guys? It's worth to make a career as a Customer Support/Service? How much max earn can a person in this position? That's a future way?
Do you know any place for apply please tell me
Hell of a video
So I signed up to review books. You might want to do a video on how to navigate Online book club efficiently fo all of us booklovers. It's complicated.
Thanks for your feedback, Susan!
But how do I get the job???
Will I need a certification of a call center course?
How do you deal with rude customers?
I don't believe I'll be able to tolerate them, is it easy to get rehired if you lose a job because of one nut customer?
Hi, have you ever work with a client or customers, face to face for example ?
@@alexzab8018 yes, face to face they are very rarely rude
not the same over the phone
@@ivankontra3446I am completely agree with you. I have been working as a seller more that 12 years, face to face. Have you experience work remotely ?
I suggesting, just imaging work like a game, and you need realize that this (rude) person in another end of a wire, and he or she doesn't know what the person you are. Have a self respect, don't down to their level.
enterprise yeah tried that too couldnt find the actual website thats annoying
Hey lady i am international ,can you help me get a remote customer service job ?
thank you
Hello i’m looking for a 40 hours Customer Service/Collections work from home
I’m in CA
Thank you
Thank u so informative
How do you find legit work from home jobs I have years of customer service experience but I can't find anything as far as work at home customer service
*This is the kinda job I wish I could get bc I'm a single mom and my son is home schooled due to covid and he's immune deficient and I don't have help with him at all! It's so hard bc I don't have an income at all right now and it's so so so hard bc I worked all my life since I was 15 years old! I would love to know how I could find a job like this! My mother works at home doing medical billing.... but that requires a degree! How could I find a job working from home????*
I’ll come help you
I am from Morocco and I am fluent in French, Arabic and English. Can I work from home? In any state
yes definitely, just apply and go forward, don't ever hesitate. you don't necessarily need to be physically located, remote jobs will be more than enough. focus on the requirements, your position inshallah will be granted, best of luck!
apple ar home thats a great place to try but u need all the apple items the computer and ipad mini or ipad
or apple products
ok the american express ive already tried applying for that one and it sent me to other sites that wasnt helpful at all
i need the actual website with the application to get started right now
Sitel.com
Where is my Mgmail
I m searching customer service job homebased but still not find please support me
And speaking of dogs barking in the background...
What companies offer over ight customer service??? Thank you!!
I have a mild stutter . Can I work as a costumer service despite my mild stutter ?
Hi. Can i use a home phone if i prefer not to use my personal cell phone all day??
Please help me, i want to work as a costmer service
With these type of job are they ok with you to move to another country?
How can I have full time, Monday- Friday. 8-5?
Apple at Home, American Express and Xerox frequently have full-time remote positions available. However, they aren't usually Monday-Friday 8-5. Most customer service jobs require some weekend and/or evening hours are those are peak hours for customers calling.
Apple is not 8-5. Your schedules will change every 4-6 months based on metrics bids that are impossible to meet. Apple will provide the computer and tools for you to use. However you may end up extremely stressed.
I work at a place called Teleperformanxe that's day shift M-F. Depending on what city/state you live in, there may be one close. They're everywhere!
Can I live overseas and get one of these jobs?
Can u use a iPad??????
Hi can you tell i can do this in india by being at home
Can i use an ipad?
do i need to be 18? :(
Smart women
Can I work multiple customer service jobs from home ?
It depends on the requirements. When I first started working from home, I worked for two companies. Each required a minimum of 15 hours per week. Only one required weekend hours so it was doable.
You will want to pay close attention to the minimum requirements. Some require you work a minimum number of hours per week. Sometimes those hours have to be worked during certain peak times. Be realistic with your time.
Do you take calls?
@@AngieNelson how to apply in these companies and what is the started salary
How ami apply ?
I need the link that has the companies who hire please.
Here's a big list, Jen. Best of luck! theworkathomewife.com/customer-service-jobs-from-home/
Is this job for Pakistan ?
are your videos only direceted at or useful to pp who are looking for work in the US- I am in Australia
As a site based in the USA, the job leads I share are specifically targeting those living in North America.
I do have a few job leads for those outside of the USA, however. The companies in this post > theworkathomewife.com/worldwide-work-at-home-opportunities/ < do hire internationally. Best of luck!
Hello mam.please help me
If you anything in India?
As a site based in the USA, the job leads I share are specifically targeting those living in North America.
The companies in this post theworkathomewife.com/worldwide-work-at-home-opportunities/ do hire internationally. Best of luck!
Who will pain the phone all the materials I needed?
You will need to pay for the phone line and any equipment needed.
Hi nice video do these jobs hire only for US citizens ? Or also hire from other countries, i live in India and working i chat process but the pay is not that good coz labor cost in india is very less. So i am looking to get a job to earn in $ realted to customer service as i am experienced, pls help me out with any suggestions. Will really appreciate it.
i find many need a license to work at home
Hi everyone @ Angie please assist me with any opportunities in Southern Africa appreciated.
As a site based in the USA, the job leads I share are specifically targeting those living in North America.
The companies in this post theworkathomewife.com/worldwide-work-at-home-opportunities/ do hire internationally. Best of luck!
great accent...
Yeah it is legit