I was just about to order yet another roller head. It would not spin. I know about cleaning the roller. The small black thing that spins the roller would not spin.This fixed it! Thank you.
Because of you and your post, I now look like an engineer of manliness to my wife and in laws! I cleaned the sensors a little bit more and the rotators finally moved! Thanks again!!!!
I was about to rip mine apart for the 3rd time (either that or drive over it with the tractor!) and finally thought I would come to youtube. Boom..... within 3 minutes my damn Dyson is fixed! I can't believe I missed thinking about the connectors. Thanks for the video. Cheers! Now to find someone around here to vacuum!
I had the same problem, it indeed seemed to be an issue with the two small connectors. Cleaned with a dab of watered down washing up liquid and a dry, fine fibre cloth used for cleaning glasses and it worked a treat!
My heart leapt when yousaid, 'sensor connection sensor' I thought I'd missed something. Wish someone knew the answer. These are expensive machines compared with many look alikes. I have an Electrolux one, also, which if far more reliable, and cleans efficiently.
Thank you for this video! I watched a different video that showed you how to take it all apart to fix it, so I'm glad I searched again and found your video! It's back to full working order now :-)
What a legend !!!thanks for saving me time this fixed my issue I did everything and it was the last step that solved this issue thanks for your time in doing this mate
Oh thank you so much - after getting hair out and nearly taking the roller bit apart - I tried what you said and cleaned the dust in the in between bit of the connectors - and hey presto! its working!! Wow wait till I tell my OH ............
Just wanted to add this: if these steps don't work, you can also remove the grey cap on the end of the brush, there is sometimes a build up of hair inside there!
Mine stopped working, done all in the video as it has happened to me in the past, didn't work for me this time, rang Dyson, said I needed a new head as motor has probably gone, approx £70, I tried the other smaller rotating brush which worked fine, so problem was in the head unit, several Torx screws you need to undo to get to the motor, 2 wires connecting to motor, took them off, checked electrical continuity between each wire (with a multimeter) and its connectors where it connects to the long tube, one wire was fine the other no continuity, so completely dismantled the unit, the two wires run through the pivot area, right on the pivot point one wire had broken due to the constant flexing, pulled both wires out of their retaining channels, bared back the wires insulation & soldered the ends together, the other wire was on the point of breaking so cut it and did the same, fitted them back into the retaining channels, they are reasonably close to each other so there is a chance of them shorting together when head unit flexes, so I put a blob of silicon sealant on them to insulate them, put it back together and away it went, tools require Torx screwdriver & Phillips screwdriver, multimeter optional, if you haven't got one, just go have a look to see if the wires are broken, time taken approx 1 hour, most of this is working out how it comes apart.
Thanks for the video, I have same issue that the bar don't spin. I have cleaned the bar and also the mentioned metal polar, even have buy another main body, however it still the same. Could you help to check is there a constant voltage can be measured at the metal polar? I wonder if the problem come from battery. Thanks.
My vacuum is very clean and it still would not spin after taking it to bits; so I took it to bits again and removed the brush head motor and noticed that the cogs which spin the motor (located inside the black stick) were dry. Sprayed with WD40 and it works like new.
Good video, however, I have a problem with a different model (Dyson V8 Animal) that you might have sage advice for. I have 3 different powerhead attachments. All at once none of them will work. I have tried them all with and without the extension wand. I checked the appliance power output to the extension wand and powerheads, measured at about 20.5 VDC so contacts don't seem to be the issue. It doesn't make sense that all 3 powerheads went down at the same time. What should the power powerheads output be? Does anyone know? Any sound advice is appreciated. Thanks. Jim
Yes, I contacted Dyson Canada. They couldn't give me advice on the rare circumstance that all three powerheads, less than a year old, quit at the same time. However, they agreed to replace them at no cost. I am still at odds for the reason they do not work.
Hello Mine is still not working, i checked the 2 connection thinkgs i cleaned them but not working.the brush is not spinning!! Please help!! I have to mention that last time i washed it with water under the sink, i charged it and the battery is fine but the brush not spinning
Yebbuttt?? I had already done all that. Had the whole head apart, checked everything, but the damn brush still keeps stopping when I am using the thing. If I operate the machine on my lap, and try to stop the brush by hand, it is impossibe to stop it, as it is very strong. But the moment you put the machine to the floor, and start to use it, the brush stops. If you let go of the trigger and start it again, it re-starts. Sometime it will be fine and normal for a few seconds, but then it stops. Doesn't matter if it on carpet, or flat hard surface. Help!!
@@srivera6111 No. He didn't. But I sussed it finally. I isolated the fault, by plugging the brush head directly into the bin. The connection was bad - wobbly and the bin socket seemed loose. I've sent for another bin from ebay. I am pretty sure it is due to poor design. The bin/stem tube connection takes a lot of stress due to the leverage when using the machine.
@@srivera6111 My second reply to you: The new bin arrived, and all is now working perfectly. Bad design. Not enough attention paid the the flexing stress on the wand/bin joint.
*Overall 5 stars as it's exactly what we wanted,🧼 **allabout.wiki/Dyson-Upright** in terms of cleaning power. Suction is as good as all the reviews state. When we first got it, I first vacuumed with the existing vacuum and then with this, the additional fine dirt that was in the Dyson was gross and convinced me we needed this. We have medium length carpet and a terrier - no issues, I do imagine plush carpets would not work well with this. Also a little too powerful for most bathroom rugs. Great for area **rugs.One** con is the hose, it's great for reaching far away places (ceiling), but is frustrating and hard to use if you're within arm's distance (think couch and floorboards). This is due to the design of the hose having this long metal rod for extension. Also, I haven't figured out how to get the hose back together quickly as it's supposed to nest into the base of the vacuum. This piece might just be user error though.Canister is just like all others, still have to take out the middle insert to get all the dirt out. I often make a mess around the trash as I'm trying to empty it, but the suction picks that right back up.*
It's not from the hair. It's just a low quality product with a childish engineering. I brought one today and from the first turn-on that brush didn't work. I turned it on/off a few times and magically started running, but not for long... Then while testing it the brush stopped again. It is just a bad product.
Thank you,
Your solution worked well.
Your video made me look like I know what I'm doing. I'm the house handyman again.
I was just about to order yet another roller head. It would not spin. I know about cleaning the roller. The small black thing that spins the roller would not spin.This fixed it! Thank you.
Because of you and your post, I now look like an engineer of manliness to my wife and in laws! I cleaned the sensors a little bit more and the rotators finally moved! Thanks again!!!!
thank you. I was about to break the vacuum in to two. Your video saved me some hundred dollars.
Minus you're welcome. Glad it helped you and saved you money.
Thank you, thank you, thank you. I was ready to go out and buy a new one when all that was needed was to clean the contacts as you showed.
I was about to rip mine apart for the 3rd time (either that or drive over it with the tractor!) and finally thought I would come to youtube. Boom..... within 3 minutes my damn Dyson is fixed! I can't believe I missed thinking about the connectors. Thanks for the video. Cheers! Now to find someone around here to vacuum!
You sir, are awesome!
Thanks for helping me fix my SV03.
This is why the internet is great.
I was about to spend hundreds on a new hoover. Thank u sooooo much.
Thank you so much for this tip! We've been puzzling over our loss of suction for months and now it's all good! :)
I had the same problem, it indeed seemed to be an issue with the two small connectors.
Cleaned with a dab of watered down washing up liquid and a dry, fine fibre cloth used for cleaning glasses and it worked a treat!
you are my money and time saver!!! i was about to panic and after doing everything I could without any solution.
Thanks for making this video. It helped me when my roller stopped spinning.
Like others, I was about to spend a heap on a new vacuum then watched your video! Cheers
Thank you...my Dyson is working again! Wouldn't have thought to look for contacts between handle and dust bin.
Thank you thank you!!! This was driving me nuts..when you got to the sensor connection error, I was like that's it! Fixed it right away!
My heart leapt when yousaid, 'sensor connection sensor' I thought I'd missed something. Wish someone knew the answer. These are expensive machines compared with many look alikes. I have an Electrolux one, also, which if far more reliable, and cleans efficiently.
Thank you very much 🖒😊. I had visions of having to fork out a lot of money to get it fixed !
Legend! Cleaning the contacts solved my problem. Thanks for sharing.
Thank you so much for the info. What a relief when it started spinning.
Thanks! Fixed in 3 secs. Had no idea there were little plates
Thank you for showing the electrical contacts. That fixed it for me.
Thank you for this video! I watched a different video that showed you how to take it all apart to fix it, so I'm glad I searched again and found your video! It's back to full working order now :-)
Leisha Rees glad my video helped you fix your Dyson :-)
Leisha Rees to
Long live the internet! Thank you !
Would have never thought this would be a problem. Big help. Thanks for help 👍🏽👍🏽👍🏽
What a legend !!!thanks for saving me time this fixed my issue
I did everything and it was the last step that solved this issue thanks for your time in doing this mate
Last step for me too. I was ready to throw it in the bin! Thank you.
Thank you for the video! We followed your instructions and it worked!
Step 3 worked like a charm.
Thank you. Solved the problem and in record time. Brilliant.
Awesome man! This is what TH-cam is all about
Thankyou sooo much I had a paper in the tiny filter bit,simple fix thanx to u
Thank you! Fixed my problem in just a few minutes. Fantastic
Beautiful Work Sir, Absolutely Beautiful
Oh thank you so much - after getting hair out and nearly taking the roller bit apart - I tried what you said and cleaned the dust in the in between bit of the connectors - and hey presto! its working!! Wow wait till I tell my OH ............
Cheers mate, i cleaned the connectors with Brake spray. Great stuff
Thanks for the video
Had the same problem
Worked straight away
Thank you very much
Very helpful thank you for posting this. Saved me a service repair fee.
Genius - never knew about the little contacts - quick scrub with a tissue and off we go! Thank you
they invented a great machine... the more i use it for years the better i see it is !!
Thank you so much!! You save my life now!! My dyson ok now
Just what I was looking for! Thanks mate, it's working again!
Thank you for sharing. That solved the problem on my Dyson too.
Thanks for the info. Thought I’d have to take my vac in for repair, but all good now👍
Thanks for great footage, I just fixed Dyson Roller spinning issue.
Just wanted to add this: if these steps don't work, you can also remove the grey cap on the end of the brush, there is sometimes a build up of hair inside there!
Great video. Fixed my issue!! Thanks
Absolute lifesaver, cheers mate was about to bin mine in rage
Ah you are my hero! Thank you for sharing
Worked perfect, thank you so much.
Thanks!! It works again! I was about to toss it in the trash
thank you this is really help solved the problem
Thank you... my beater bar is spinning again... 🙂👍
Great tip thanks a lot saved me a packet
Thanks it worked for me
Mine stopped working, done all in the video as it has happened to me in the past, didn't work for me this time, rang Dyson, said I needed a new head as motor has probably gone, approx £70, I tried the other smaller rotating brush which worked fine, so problem was in the head unit, several Torx screws you need to undo to get to the motor, 2 wires connecting to motor, took them off, checked electrical continuity between each wire (with a multimeter) and its connectors where it connects to the long tube, one wire was fine the other no continuity, so completely dismantled the unit, the two wires run through the pivot area, right on the pivot point one wire had broken due to the constant flexing, pulled both wires out of their retaining channels, bared back the wires insulation & soldered the ends together, the other wire was on the point of breaking so cut it and did the same, fitted them back into the retaining channels, they are reasonably close to each other so there is a chance of them shorting together when head unit flexes, so I put a blob of silicon sealant on them to insulate them, put it back together and away it went, tools require Torx screwdriver & Phillips screwdriver, multimeter optional, if you haven't got one, just go have a look to see if the wires are broken, time taken approx 1 hour, most of this is working out how it comes apart.
Thank you for making this!!!
Thank you! You saved my day.
Ur video helped me fix my dyson .. thank u 🌹
Great fix many thanks
Thanks saved me a lot of monny
Most helpful, thank you for sharing:)
Your fly's open mate!
why are you looking down there thouh?
Thanks for the video, I have same issue that the bar don't spin. I have cleaned the bar and also the mentioned metal polar, even have buy another main body, however it still the same. Could you help to check is there a constant voltage can be measured at the metal polar? I wonder if the problem come from battery. Thanks.
Works!!! Thanks!!!
My vacuum is very clean and it still would not spin after taking it to bits; so I took it to bits again and removed the brush head motor and noticed that the cogs which spin the motor (located inside the black stick) were dry. Sprayed with WD40 and it works like new.
Thank you soooooo much !!!! 😃😃😃
Genius. Thank you.
thank you! thank you !
Yeah mine was clogged at the connection point.
Working brilliant again now :)
Thanks !
#dysonv6animal
You’re a star, thank you.
nice one mate, nearly forked out on new brush motor that i didnt nead
THANK YOU!!!! IT WORKS AGAIN!!!
Thank you soooo much! I was getting worried about having to take the thing apart! This worked a treat!!
you are a star!
Thanks for the upload
Worked for me! On a moosoo vacuum
You legend it was the contact's thank 😉👍
Thank you saved my vacuum
:)
thank you very much for this video.
Thank you so much that did the trick!
Worked! Thanks.
Cheers my man
Thank you!!
Thanks man big help
Thank you
Watch out your trousers zip !😎
Good video, however, I have a problem with a different model (Dyson V8 Animal) that you might have sage advice for. I have 3 different powerhead attachments. All at once none of them will work. I have tried them all with and without the extension wand. I checked the appliance power output to the extension wand and powerheads, measured at about 20.5 VDC so contacts don't seem to be the issue. It doesn't make sense that all 3 powerheads went down at the same time. What should the power powerheads output be? Does anyone know? Any sound advice is appreciated. Thanks. Jim
Jim Gordon have you tired contacting Dyson customer services?
Yes, I contacted Dyson Canada. They couldn't give me advice on the rare circumstance that all three powerheads, less than a year old, quit at the same time. However, they agreed to replace them at no cost. I am still at odds for the reason they do not work.
Thanks bro!
so i have two heads , one spins and the other doesnt , so its not the electrical connection for me , any clue?
Thank you very much u just save my $$$
Hello
Mine is still not working, i checked the 2 connection thinkgs i cleaned them but not working.the brush is not spinning!! Please help!!
I have to mention that last time i washed it with water under the sink, i charged it and the battery is fine but the brush not spinning
Worked. Thank you :)
Thank u
thank you!
Yebbuttt?? I had already done all that. Had the whole head apart, checked everything, but the damn brush still keeps stopping when I am using the thing. If I operate the machine on my lap, and try to stop the brush by hand, it is impossibe to stop it, as it is very strong. But the moment you put the machine to the floor, and start to use it, the brush stops. If you let go of the trigger and start it again, it re-starts. Sometime it will be fine and normal for a few seconds, but then it stops. Doesn't matter if it on carpet, or flat hard surface. Help!!
Hope he answers bc ours still won’t work but it’s a different model also
@@srivera6111 No. He didn't. But I sussed it finally. I isolated the fault, by plugging the brush head directly into the bin. The connection was bad - wobbly and the bin socket seemed loose. I've sent for another bin from ebay. I am pretty sure it is due to poor design. The bin/stem tube connection takes a lot of stress due to the leverage when using the machine.
@@srivera6111 My second reply to you: The new bin arrived, and all is now working perfectly. Bad design. Not enough attention paid the the flexing stress on the wand/bin joint.
NIGEL PERRY as much as we’ve paid for this thing I find it very disappointing
What about when there is no hair, and it still wont spin? All other attachments work except this one.
Same for me...think it might be the drive belt? Did you ever manage to fix yours Anthony?
@@71MWhite used my warranty and they replaced it no questions asked. Been fine since then
My Dyson 7 brush head no spinning
thanks man it works ;)
*Overall 5 stars as it's exactly what we wanted,🧼 **allabout.wiki/Dyson-Upright** in terms of cleaning power. Suction is as good as all the reviews state. When we first got it, I first vacuumed with the existing vacuum and then with this, the additional fine dirt that was in the Dyson was gross and convinced me we needed this. We have medium length carpet and a terrier - no issues, I do imagine plush carpets would not work well with this. Also a little too powerful for most bathroom rugs. Great for area **rugs.One** con is the hose, it's great for reaching far away places (ceiling), but is frustrating and hard to use if you're within arm's distance (think couch and floorboards). This is due to the design of the hose having this long metal rod for extension. Also, I haven't figured out how to get the hose back together quickly as it's supposed to nest into the base of the vacuum. This piece might just be user error though.Canister is just like all others, still have to take out the middle insert to get all the dirt out. I often make a mess around the trash as I'm trying to empty it, but the suction picks that right back up.*
Tried all that and every other attachment works. Any advice????
Me too!
Did you ever manage to figure it out Matthew?
It's not from the hair. It's just a low quality product with a childish engineering. I brought one today and from the first turn-on that brush didn't work. I turned it on/off a few times and magically started running, but not for long... Then while testing it the brush stopped again. It is just a bad product.
Thumbs up.?
Still doesn’t work 🙄🤷🏽♀️
Mine too what did u do??? Is it still broken??