Camping World Review: The Truth
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- เผยแพร่เมื่อ 26 ก.ย. 2024
- If you, or someone you know, plan to purchase an RV, please watch this video in it's entirety and share with your friends. We want RV buyers to be able to identify tactics used by some RV dealers and avoid dealers who ONLY care about profit. You can find step by step instructions to obtain your ESP (Extended Service Protection) refund here s3.amazonaws.c... .
Cheyenne Camping Center is the BEST RV dealership in the country, hands down! Just traveled from Seattle WA to buy from them and it was the best sales experience I have ever had! Honest, straight forward and exceptional quality of service!
Ya they are great! I love how they hammer on other dealerships to make them look better. Sweet!
@@shawnnewman7512 But they actually are though. They've got the goods and prices and service to back up their statements.
Where's It located?
@@johnrandall8075 Walcott Iowa! Well worth the drive from anywhere in the country! They do shipping as well or you can use uShip to save money.
@@shawnnewman7512 Butt hurt much?
I am a traveling Superintendent for a construction company and I live out of hotels most of the time. so I figured rather than pack up my belongings every time they moved me to a job it would be cheaper and more comfortable to buy an RV. So I went to a Camping World lot in Greenwood, Ind and sat down with the Salesman. I proceeded to tell him that my company had paid around $15,000.00 for me to stay in hotels and that i was looking to purchase something in that price range.The response I got was "we don't have any thing new in that price range and we don't get many trades" At that point I could see that they were not interested in my 15,000. so I got up to leave, funny thing was he suddenly remembered he had something coming in I may be interested in, he took down my info and said he would call and send pictures....he never did. So I felt that they were just scamming to sell new and I wrote them an e-mail telling them that i had never been treated so poorly by an establishment in the RV industry in my life. The response was rapid, as soon as I hit send a bot responded with questions... one of the first was what is your phone #. I gave it to them. Soon I was called by customer service (lol) the name she gave was Amy she said she was a corporate customer service rep. and ask what she could do to rectify the situation...I told her there was nothing she could do ...if you aren't interested in my money someone will be...we hung up...within 5 minutes one of the sales managers from the Greenwood, Ind. called and apologized and said he didn't understand how a salesman could say that because most of their inventory was 15,000 or under and that he would appreciate the opportunity to show me what they had available. So shortly after that I called the store with a blocked phone number and spoke to another Salesman that said they didn't really have any 15,000 dollar RV's on the lot but that he had several @ 17,000 if I was interested. At that point I realized hotels are not that bad inconvenient maybe ....but much better than dealing with thieves. Then I saw your video and all the statements you made the salesman made. So thank you for this forum and good luck ...Corporate America sucks.
Thank you so much for your help and comment
Great video. We went to camping world this weekend and it was the worst high pressure, monthly payment only tactics I've ever experienced. After 20 minutes, my wife demanded we leave. What a terrable place!
I don't think this guy likes Camping World.
If he was treated bad, he has a right to complain and warn others. I'm glad you were treated fair! Too many aren't! 😢
Who likes a thief
It's clearly actors...his acting is atrocious
I worked for Camping World for about three years. Never in my 20 years working in the auto motive/recreational vehicle career have I witnessed the kind of things that happened there.
From the down right incompetence of management (our GM was a legitimate alcoholic who drank on the job daily and rarely upheld any promises) to a constant flow of under qualified employees working on RV’s.
For example, to be a technician at Camping World, you legitimately need NO certification and only minimal ‘handyman’ experience.
While we did have a few trained/certified techs, many were not.
We also had a high turn over rate.
It was common to see the guys in the recon department woefully underpaid and lacking the devices/tools needed to correctly do their jobs.
For instance, they would charge customers over a thousand plus dollars to detail their RV’s (included in the purchase price) and would demand that employees detail an entire RV within a few hours. While they were paid a whopping $10 an hour. That’s TWO dollars less than what Dunkin Donuts pays here!
Better yet, when a female detailer came on the team...she had equal experience but was paid $8 an hour.
Often we would see people come in and spend easily over $500+ to detail their RV and they would get nothing but a quick wash.
Customers would also be upsold on various ‘paint protection’ chemicals that would NOT be applied, better yet...if they did, it would be an extremely cheap spray foam that anyone could easily do at home with a regular hose and $25.
I also never witnessed someone fully redeem their paint and protection policy. Customers ALWAYS had to pay more.
The best parts were when people from their corporate offices would come up and literally hold a big meeting with everyone...
Where they would belittle, intimidate and literally threaten employees.
I verbatim recall when he said that the techs would NO longer be paid for RV inspections (causing the techs who were flat rate, to rush their inspections even more) and when a tech spoke up about how they were essentially working for free then...he was then informed (in verbatim) ‘then you can get your shit, and get the hell out of here’ .
Knowing that there were little jobs for RV techs in our state of NH.
I could go on and on, but this is just a taste of what I witnessed.
From sexual harassment claims (multiple against the same person for instance) that went unheard and even the manager getting an employee pregnant during their secret affair (while he was married) and even giving her a promotion!
(This is before the secret got out)
If you EVER need someone to come on and give a testimony, with proof, I would love to go into detail.
I have nothing to hide, and will gladly show my face and let everyone know the truth.
Also, I met Marcus once. I had an interesting experience with him too.
FYI The Camping World I worked at use to be a private dealer with a well known reputation.
Within a year of Camping World buying them, that reputation was destroyed.
Eric, I commend you for being honest and up front, maybe it will save people from there ways. They did just what they normally do, come to town, buy out a local dealer and trash the reputation. I live in Hamburg NY, I can walk to the Camping world store from my house and would never buy an RV from them. a matter of fact I just bought a new RV from a place over an hour from my house. All the local dealers are crap.
I did stop by one of there remote shows to see models and floor plans and for the hell of it I sat down to see what they had to say, lets say that conversation lasted 5 minutes, using there low price to suck you in is nothing but lies, but yet so many get sucked into it.
When they came to town and bought out the local reputable dealer they actually shut the doors 2 years later so they could fire all the staff from the previous dealer, to only open there store at the same spot 1 year later with all there own sleasy staff.
Eric D wow! It took you three years to leave with what you saw?
@@flyboybobio3431 Maybe, just maybe, if he hadn't been there for 3 years, he wouldn't have seen all of that.
My daughter and I were dressing to go to Manassas to look and buy a camper for me to live in( with cash) on their property. Sure glad I ran across this page. No CW for this old bat.
What was the experience with Marcus?
I recently found a Cougar Travel Trailer on CW for $24,995! However, their salesman sent me a quote and here's what they added on:
Doc Prep Fee= $399
Set Up= $1495
Transport= $1850
Licensing= $525
That an additional total of $4269!!
Will NOT be going here!
Started to buy one from Camping World five years ago. When I declined the extended warranty, I was told that because it was a demo unit, there was no factory or dealer warranty on it. Cancelled the sale and walked out. What I've learned about Camping World tactics and service since then - some from two former employees, certainly make me feel walking away from them was the right thing to do. Thank you for the video.
Retired in 2016. Wife and I decided to get back into camping we enjoyed when the kids were young. Started our search on line. Came up on a camping world site. The advertisement was for a 2018 14’ Starcraft AR1. The big text price offered it for 9998. That’s what drew me in. Well we had some cash and I contacted camping world. I wanted to pay cash for the 9998. I thought I might gain some additional discount for the cash instead I was informed that was not a cash price. I was told if I wanted to pay cash the price would be 14888. I told the sales person that’s not how it works. You offer cash the price goes down not up. He informed me the 9998 price was a special finance deal thru camping world. I informed him I was done dealing with them now or in the future. Went back on line and found a used 2016 Starcraft 14’ AR1 for 8000 cash at Parkway Campers out of Westminster, SC. They completely went over the camper before the purchase and made sure everything worked. A Mom and Pop outfit that takes care of the customer. We dodged a bullet!
We bought a new RV from Cheyenne Camping center in March of 2016 and this gentleman is spot on. We were treated exactly as he said by them and in fact drove from Idaho to Iowa to pick it up. Great honest folks! I applaud his willingness to step forward and take risk to protect his industry.
What a world it would be, if we could all act on principle without considering the risks. Your support makes it all worthwhile.
Thank you
I was looking for a rv at camping world but after seeing this video I will go elsewhere. Thanks for the great video.
Same for me
I am a 27 yr old female about to buy my first RV and I’m so glad I had seen this video.
God Bless You
Thank you
With nothing better to do one day we stopped at a Camping World store just out of the Gulf Shores area in Alabama (we were on vacation) . I have been high pressured by sales people before, but these guys at Camping World gave new meaning to high pressure. I don't know how many times my wife and I said we were just killing some time and wanted to look at some RV's. That didn't seem to register in this guys mind. He just kept up with the "blitz krieg" tactics and after 30 minutes of this I finally asked him what part of we are just looking around don't you understand. He kept on smiling and asked just what he had to do to get us into a new RV. That's when we walked out on him in mid sentence. We still by some of our supplies at Camping World but under no circumstances would we ever enter the lot to look at the RV's.
Thank you for speaking out.. I also was taken at Camping world. I wanted a used 2014 B+ Pleasure-way I drive 2K miles to pick up and purchase with cash in hand. Had the price and the deal nailed down. The sale person make one error , I made sure he stated in the last e-mail the detail of the deal , so when. they pulled that line I had to take loan, I placed the e-mail document on the managers desk, he called the sale person in. This salesman came in and for ever the reason he stool by me. The manager was so mad you could see him , giving the salesman the LOOK.. Anyway it was a ruff sale , the worse I ever have experience I have to say. The good news is the RV unit we purchased was in great shape and so far we are happy. However you are correct WHEN SAYING: STAY AWAY FROM CAMPING !!!! They are the worse ...
We were looking at Thor RVs, and found one for about $115K that met our needs and wants. First, they never would allow us to test drive it. We currently own an RV the same length, registered to us, that could be confirmed with DMV. And the salesman could have gone with us. But we were told it would never happen. Then they wanted to go in the office and talk financing. Without even a test drive? I told them no way. Then they told us our existing RV was only going to get us a $6500 credit. Excuse me? It’s an anniversary edition, with new wood flooring a newly rebuilt front end and new shocks. They acted shocked that I said they were crazy because it Blue Booked well over 35K. We walked across the street to a place called Royal Coach. The salesperson we got said he used to work for CW and had to leave as he just couldn’t do things how they wanted him to do it. And he had the highest sales of every employee, yet they didn’t want him to properly disclose and be honest with his customers. He suggested we wait until we have sold our existing RV, and for us to obtain our own financing before we come back, if we choose to buy from his current employer. Not that they were like CW, but because it was better financially for us. I told my husband that is where we will go when we get our ducks in a row.
Kudos for helping people make better decisions and not get taken advantage of.
Thank you, our goal is to see all RV buyers have a have a good buying experience, wherever that might be.
The RV industry needs more people like you sir, thanks for raising the curtain on these flim flam men
Stay far away from Camping World!
We have taken our fifthwheel into camping world for repairs thinking that the name had such high regards, well they tried to screw us but only got us for a single tire. When we took our RV in we had an aftermarket warranty that covered everything we took it in for, they tried to charge us for rags, solvents, grease etc.. in the tune of 250.00! then they tried to charge us shipping on everything that they repaired for all the parts, one shipping was $700.00. They damaged our RV not once but twice and had it for well over 3 months for repairs. We have friends who bought their RV at camping world NEW and can't get them to fix anything as camping world says it's not their problem. We never ever recommend Camping world to anyone but to support the mom and pop shops out there. Camping world Birmingham, Alabama is who tried to screw us on our repairs. Matter of fact, we took the service manager in the garage to inspect our RV and in front of all his employees we told him what a piece of crap he was and that any of his subordinates should be doing his job and he should be FIRED! they all looked with smiles. Anyway, they still owe us a tire from their faulty repairs and never heard back from them, 100 bucks is way better than some of you who have written on here, so we are good we got away almost unscathed. If anyone is in Birmingham camping world, go to the service counter and ask for Taylor, you will see first hand what cocky and arrogant looks like.
We are considering a used 5th wheel purchase at Camping World. We will not give them our business. Thank you and many others on youtube for telling us the truth.
We took our new tt in for warranty work and they tried to have insurance company send them over 2000 dollars for work not completed. We intercepted the payment and took back our tt.
We will not go back ever again and will pass this on to my husband to watch. Thanks for not letting these crooks get away with our money under false pretenses.
i can add to this, Don't go to do business with Canopy Country in Washington state. My 4% finance turned out to be 6.25%, guess who gets the 2.25%. This will run for 180 months and cost me $11,457. It certainly isn't the credit union who holds the contract. Learn a lesson from my loss, do business with a reputable dealer and have your attorney go over the contract before you sign, if the dealer refuses to allow your attorney to read the contract, move, the next dealer can get you the same RV.
Well done! A courageous and helpful video. I too came close to being fleeced by CW on several occasions. I was once told I needed a whole new membrane roof to replace a two year old roof! No other area shop could find a defect in our existing roof! When a local RV sales and service company finally opened a shop next door to CW, I switched my business to them. They said that many, MANY new customers told them the same story. I wished Cheyenne operated in Idaho.
BTW: What happened to the 743 review mentioned at the top of this page? Did CW legal beagles push you around already??
Id like to know the answer to your 743 review question. Hope you get an answer
I have read and listened to so many bad experiences at Camping World that my wife and I will never, ever, buy anything from them including anything in the store. My wife and I are newly retired and looking to buy and will not even set foot in a Camping World for anything much less an RV. Thanks for your video.
The tech who went over ours was great. But the sales guy and manager were awful. I don’t trust any camping world anymore and with more buyers coming forward every day, I’m spreading the word. I was talked down to like a child despite being very patient. Then they insulted my relatives that I referred because they had a really ideal unit, but would not consider new. Word is out, crooked thieves with no memory.
Thank you for having the courage to expose CW. I don’t know how they stay in business. I belong to several RV related Facebook groups and anytime CW is mentioned it’s due to a bad experience.
How many people take the time to send positive feedback, in general? Close to NONE. Especially with social media being what it is now days, people only take to it to COMPLAIN, and act like they were victimized by big bad corporations, when really they were scammed because they didn’t take the time to READ and EDUCATE themselves. Everyone wants to play the victim but don’t want to take accountability for not being educated. Y’all are really something else!! 🤣🤣
I had 2009 Tioga from Fleetwood. 31 foot class C. Had for four years and wanted to trade for a travel trailer so I would not have to haul around a second vehicle. So I have been in the RV lifestyle for sometime. Anyway, decided to check out Camping World first. Nah I did not want to go back to the dealer I purchased the Class C from. Had some bad feelings on the workmanship on a repair. Another story for another time. Back to the story, I found what I was looking for, had to have a rear bath with plenty of room. Ok now down to the sale guimick. I owed about $15,000 on the Class C and the only way I could make the deal was if I came up with $10,000 to make down payment on the deal. Basically to pay down what was owed on the Class C. So I walked out. Went to La Mesa RV and found a 2018 Keystone Outback 266RB. This was our perfect travel trailer. I took my old Class C in and they took it without any mention of additional down payment and they knew what I owed on it. La Mesa is a whole sale dealer and not a retail dealer, Big difference. I have been happy ever since. Even when I got some work done on the trailer that was under warranty. No issues, no squabble, nothing. So advise is first, talk to folks who have been RV'ng for some time and ask questions about the dealer. Are they wholesale or retail. Wholesale they deal in volume. The sales folks don't get commission off of the sale of RVs, they do get incentives from the manufacturers, but that is OK.
Thank you for exposing Camping World for what they really are. I did not purchase my RV from camping world but I experienced much of the same tactics, thankfully my wonderful wife who used to work in a Credit Union knows all about the financing operations and she put the kibosh on those tactics. We walked out of the dealer, agreeing on only one thing, that we would think it over for the night. Upon our arrival back home, we looked online and found the very same unit we were looking at, for $5000.00 cheaper than the dealer we were at. When we went back the next day armed with this newly found tidbit of info, we asked for the same deal as the online place, oh sure we heard the usual Bull about this that and the other darn thing and the "Finance guy" would have to talk to "The Boss" Well they matched the price and gave us some cock and bull story about how they were able to move some profits around from one unit they had just sold so they could match the price, WHATEVER! Bottom line is do your shopping around and don't be afraid to call their bluff and walk out if you don't get what you think is a fair price. Again thanks for posting this video I will be sharing it with my family and friends.
I am in the process of buying an RV/Trailer. I have been looking and researching.. Finally an honest and honorable person.
This man is making this point because he has been selling Rv's for 50 yrs. Cw doesnt accept trade ins.....ask yourself why. Because they are targeting the first time buyer. They dont care about repeat business because They want the quick buck. What the tactics they use are truely doing are going to hurt the whole community. Read any contract before u sign it. U do not need to get charged for a battery, for the finish on the camper, or for your final walk through. I've probably left out some things. A reputable rv dealer wants u to come back and upgrade. To bring your relatives who rv and when grown your kids. I buy my cars at the same dealer because they dont try and screw me over same with an Rv. I'd really like to know why they are getting away with breaking the law!
not enough whistle blowers and i was just thinking about going to camping world in little rock arkansas for my camper and i would be a first time buyer but i have common sense so i will go to moix rv instead in conway. car-mart in russellville tried that shit with me and my boyfriend $225 for a $10,000 2007 chrysler pt cruiser and it was 2010. I flat out told them they take it to $175 or they can keep the car and we will go elsewhere. And as far as batteries and shit, hell no you shouldn't be charged for any of that shit. now if you really wanna watch the high pressure sweat sit there and really read that contract right in front of them, lol. Or get a loan from your bank and go pay cash they hate customers who can do that to.
not true....
Not true, all Camping Worlds accept trade ins, call and ask. This guy is an actor, it says at the end of the video, and the other guy is mad because he's losing business to Camping World.
Very true - a reputable dealer WANTS you to comeback. My brother has bought 3 RV's from the same dealership in Richfield Wi (Roskopf's)...they've always been fair and responsive. By the way - There is a Camping World 22miles from this dealership
We have had a fantastic experience at Cheyenne RV and this video is true because we went to Camping World, too!!
We started camper shopping just last week. We stopped by Cheyenne Camping Center, enjoyed wandering and looking at all of the campers we were interested in. We spoke with Kurt, one of the salesmen. Zero pressure!! He showed us exactly what we asked for. I asked him about financing and he recommended that we use our own Credit Union since we were shopping used. He said our own bank would get us a better deal.
We were close to Davenport so we went to Camping World. We had to meet with a salesman before we could even look at a camper. The salesman had to get permission from the manager to show us a camper. There was an automatic 750.00 set up fee on anything we would buy. The salesman didn't show us anything we asked for!
I called Kurt at Cheyenne today and asked to buy the camper that he showed us. It is perfect!!! The financial document he gave me to give to my bank had the price of the camper, tax, title, and license. Nothing else!! No set up or delivery fees. I offered to pay for it today, or leave a deposit, and Kurt said that I can pay when I take delivery. He said Cheyenne doesn't take payment until I accept the camper.
Skip Camping World. Cheyenne Camping Center is where to go!! What you see is what you pay. No high pressure. No salesperson to walk you around.
Kudos brother! I SUPPORT YOU AND YOUR DEALERSHIP! YOU ARE 100% SPOT ON AND PROVIDING MUCH NEEDED INFORMATION TOO SO MANY RV consumers. Been in this business 16 years and folks deserve a fair deal Always! Thank you sir! I'm Josh Bedsaul # 3 RVIA Certified technician in the US, and service manager at RVs Unlimited in Robertsdale Alabama, just one more alternative to the corporate option in RV ownership and service. We got your back sir!
I escaped Camping World in TN, high pressure, multiple attacks by 5/6 sales people. When you get there you are corralled into a building , up a ramp. Not allowed to look at campers in your own. Your right, they never talked price or interest rate, always focused on the monthly payment. Sleezy from the get go ! I finally just walked out!!! Thank god! After I got multiple calls, they got blocked !
You're a hero bro.
"Bad men need nothing more to compass their ends, than that good men should look on and do nothing."_-John Stuart Mill(c.1867)
My dad told me to never worry about the payment, worry about the price. Period. He was talking about cars, but it’s a good thing regardless of what you’re buying.
Camping World has one of the worst rv repair shop ever. Once they have you in there they just set you on the back burner. Then 7 months later !!!!! the battery had been burned up by the shop recharging them . Now they wanted another $420 to replace them. I said I will bring my own new batteries and they wouldn't allow that on their lot. I have the money but this was on principle. Drove it out then pulled over and installed new batteries I bought for $225. The original 1 year old batteries were so burned up you could nearly stand the smell. I am a retired Service Manager of 23 years. I have never seen anything like this before. Now I am learning this is common treatment by Camping World! Never again.
I live in Arizona however, if I buy a travel trailer it will be from this man in this video. God Bless you sir!!👍🙏
I just bought one from Cheyenne today. They are exactly as described in the video!! Our experience has been phenomenal. They are worth the trip
Always agree on a sales price - BEFORE - telling any car or RV dealer how you plan to pay for it. Then pay cash or get a loan from a credit union.
Camping World is a great place to walk around and see lots of RV models. The sales staff are there to sell you, not to really help you. As long as you know that, you will be fine. When it comes time to buy...no matter where you go...do your research. Get a second trusted opinion before signing. There are ALWAYS good deals and there is ALWAYS another rig so don’t feel pressured or rushed.
I'd almost like to go into CW and waste their time for 5 hours and say Naaaa. I run a small business and won't ever sell out for a quick buck. I wouldn't want to be treated like that so I won't do it to another.
Nice video!
-Jon
Had the same thought except I hope to treat them exactly the way they treat the rest of us. Just because you don't treat others like that shouldn't excuse you from helping rid of those that do.
I was there today for 3 hours on a test drive and review of a C class and an A class. Was leery after he told me they don't do inspections of the units, it is farmed out to other companies. I asked who I would see if I found something wrong. Just see him and he would get after them. No thanks.
We recently bought from Camping World in Indianapolis and signed a contract for financing so we could get $1,500 off the price. We did not buy an extended warranty, and we were happy with the price of the travel trailer. A week later we paid off the loan in full even though CW asked us not to. They said it would "hurt them." Lol. We are from Minnesota where it's illegal to penalize early pay off of a loan. The sales people did not pressure us any more than at other places. We knew exactly what we wanted, and we shopped around online in a 7 state area as we traveled from Florida to Minnesota so we could get the best deal. Your video is enlightening as we thought it was BS that we had to take out a loan to get a better deal. Thanks for the info.
Thank you for the video. I have been in the finance & insurance industry for 35 years. I have seen the same crap. Most sales reps don't last long but the company and the guy at the top load up there pockets. Like people buying there first life insurance policy, or for a newborn child. The pitch before I left (25 years ago) was sell a newborn child's policy for $60.00 a month. The sales rep makes $720. with a bonus of $720.00 as long as the policy stays in force for 3 years. However the actual cost of insurance was $3.00, the policy fee $7.50 so I sold the policy for $15.00 so the extra cash could go to funding the policy. This was a term policy to age 100 back then with 20k of insurance. Not a 100k policy. The funds were to cover the cost of a funeral and provide some financial support while the mother/father were away from work trying to deal with the loss of a child. Today people are told to buy way more coverage then they require. What did I make back then $180.00 plus bonus $180.00 $360.00 total. the client didn't need to pay any more to get a good policy. I have always gone by putting the client first. We all need to make a living, we don't need to lie about it. I went to a GM dealer to purchase a new car in stock, 1997 Chev Cavalier, I needed a vehicle to do a project with. I had purchased 3 vehicles from this dealer. I met up with him gave him the stock number and told him I had a GM finance approval number. He did the same crap... added $500.00 to the list price as he wasn't making anything on the deal so this was to cover his time. BS Sales reps get a draw, then a bonus at the end of the month on the numbers of units sold and the profit on the total. I walked out of the dealer and never went back. I have since gone through at least 20 other vehicles. I just purchased our 3rd RV from DeeJaytrailers.com here in Ontario Canada. Bill of sale was simple. List price, minus advertised price, minus trade in value, add the tax. This is what you need to pay. Do you want a loan set up by the dealer plan ? yes or no, NO PRESSURE ! NO CHANGE IN THE PRICE !
SUPPORT THE LOCAL DEALER !
Thank you
Thank you for educating the public and helping prevent unsuspecting RV buyers from making a bad business decision at Con World.!
We went to Cheyenne Camping Center to purchase a replacement piece for the used trailer we bought from a private seller. We were pleasantly surprised by the sales team who not only answered our questions but told us how to fix the problem without replacement part! What a great group of friendly employees! I have plans to buy new and when I do, I know exactly where I am headed because their prices can't be beat and even if they could, I doubt I could find such honest, friendly and helpful people anywhere else!
May God bless Mr. Kevin Frazer, his company and all of his employees always, in all ways. I wish all companies could be like Cheyenne Camping Center with their fine example of honesty, friendliness and good customer care!
Funny. I just walked out of camping world in Jackson Mississippi. Tried to buy a 331rl Montana. They tried the same crap on me. Dirty business. And I made sure I was loud as I was leaving. I looked at the poor beat down salesman and told him to get another job. He was very embarrassed. Feel sorry for him, he's just trying to earn a dollar. But the finance manager thought I was stupid. Even ran the numbers for him. They ran out the door after me begging me to stay. Told me I had a "misunderstanding" they are liars. Beyond lying. They tried to get me for an additional $20k on a $51k camper. I would have done business had they not been liars.
Your reporting is a perfect example of how we Americans look out for one another. Good on you Citizen Whistleblower Jane Dawn!
Cheers,
Kevin
Haha I walked out of there today as well!!! Camping World of Jackson, or ANY Camping World for that manner is a joke!
I bought a camper from cw about two years ago. We had gone by and saw one we really liked and the price was unbelievably low. An acquaintance told us to ask for Tony, a local guy, honest. So we did. No one had heard of a salesman named Tony and then suddenly “Tony” came walking out of his glass office and told us he was Tony. Ref flags went up. We asked about the unit we saw in the showroom. It had been placed on the Gander Mountain lot and no he couldn’t sell it to us and suggested we look around the lot and find something comparable. We looked at ten units. I told him that none of them were what we were looking for. He became rude and pushy. So I mentioned there was one that I liked but my husband thought it was too heavy to pull with our truck. He asked what we drove and assured us that it would not be a problem. We even asked if the weight he quoted was loaded or unloaded. Loaded. We took another look at the Jayco made Starcraft. And decided to try it. The price was $18,900. So he said he would have the service guys hook it up, clean it up and we could start the paperwork. That we did. Up front I told him we would be paying cash and he said it would end up costing more. How do? I’m really not sure what all he said but none of it made sense. My credit score was 840. He left and sent the finance guy in to talk to us. He went on and on about the “extended warranty” which we later found out was merely a Good Sam’s membership. And said our payment would be just a little over $300 a month with my good credit. When “Tony” returned he had a stack of papers for us to sign, he was in a hurry so he could go eat lunch, and the papers were for financing. Lots of papers we did not see until months later when trouble started. We kept asking about seeing the camper up and running. Sure. No problem. He walked us to the service department and left us with no one while he went to lunch. Even offered to bring us a sub. We waited and waited and finally stopped a service tech and asked about the camper. He said sure we could look at it. It was a disaster. The thermostat in the fridge was dangling and bent. And when I started the water heater it sounded like a train running over us. It shook the whole camper. I told my husband we were not interested in this camper. We walked back to the front. Waited for “Tony” to return from lunch for five hours. I finally got past the barricade and spoke to the store manager and told him we did not wish to buy this unit. He said “Sorry but you already have. I’ll have them bring it around so you can take it home.” We argued and then continued to wait for “Tony”. He never returned. We were told that if we left without the camper they would charge us storage. We went on one trip and out transmission made noises and got hot. We parked it in the yard and sucked it up. Then we got a recall that was an electrical problem that caused the unit to catch on fire. I called seven times and was hung up on every time. I gave up. Then about nine months later we got another recall notice that stated that If we didn’t get an appointment and our unit fixed within three days to call the Jayco Corp and the DOT safety department and report it. I called, got an appointment and was told I could leave the camper or wait. We left it. It wasn’t fixed. Over a month. I called and was told the part (a fuse) was back ordered until Dec 14 and I could pick my camper up on the 15th. I called Jayco. The next day cw called to tell me my camper was ready to pick up. We went to get it. We had asked them to fix the power jack while we were there. It wasn’t covered under the warranty or the extended warranty. $350+. Our unit would be around momentarily. 30 minutes we waited and then he brought it, dropped it on the asphalt, and was leaving. The camper rolled two foot backwards before banking up asphalt enough to stop it. The jack shaft bent to the point it wouldn’t work. Our battery was dead from sitting there a month, our old hand crank didn’t fit the new jack and the service man who came out was a total ass. I went into the store and raised cane. I spoke to the manager and told him I was through and I was leaving the camper with them and they could work out the details with the bank. We got our personal items out of the camper and left it there. Got a call from “Jimmy Green” wanting to know my intentions. I told him I intended to report them to the Bbb and everyone else I could think of and I wasn’t making another payment on a $19000 camper that the payoff after two years was $35000. Just wrong. I need to know how and who to report them to and see if there is a class action lawsuit. By the way, another man called me Jan 1 and said he had never heard of Jimmy Green. They use false names and come and go like crazy.
Wow it must’ve been horrible for you guys I’m sorry this happened to you 😢
Felt guilty....why? Never talk payments never never! Get your own financing too! Never never buy from camping word!
Thank you. I just went to my first RV show and I was looking at Camping World RVs. I'm glad I saw your video. I was going to head to Camping World on Monday 2/25/19. I WAS!!! I'll find someplace else
I have been planning for a year to buy an RV. Watching many videos. Thanks for this one.
Thanks for this very informative video. I did not realize Camping World was so corrupt. I will definitely not buy my new RV from such a business...
Good day to all I just watched this and am so glad I did we have a couple Camping worlds in my area and I was going to go look for a 5th wheel in 4yr when I retire. I know now I will not be going there in stead I will be going south to IA and visiting Cheyenne Camping Center. You just saved me a lot of problems. Again Thank you for putting this out there.
Trump supporters, don't forget Camping World CEO doesn't want you to shop at his stores.
Oh come on, he said he was sorry! :)
veeeds I am sharing everywhere. #MAGA🇺🇸
Camping World doesn't care about those three people.
Mr Lloyd is an agent of Camping World.
I'm well aware of what he said and in what context, I've never said otherwise. I was simply stating a fact.
This may be the single most important video to view for any first time buyer of an rv, like myself in the near future. Ive seen quite a few youtube video slamming the slimyness of camping world, but this one really hit home.
Wow!! Thanks for the info. Never knew they were so awful in there deals. We have been to several CW locations and looked at different campers over the years , but never bought from them. The current camper we have now was bought from an independent dealer but used the same tactics you exposed and we are just paying it down until we can do better. After watching your video I am going to Iowa to buy my next RV from you , so keep doing what you are doing. Rest assured we will spread the word here in Mississippi to every person we can to stay away from those CROOKS. Thank you!!!
The people at Cheyenne Camping Center are awesome! We drove from Colorado to Iowa just to buy from them. We tried a local dealer and when we told them what the price was that Cheyenne gave us for the same camper he told us lies about warranty work and that they would tell us its in stock when it wasn’t . We don’t regret going to them one bit.
After 45 years in the auto business, I can smell a rat a mile away...CW purchased my local dealer recently and I decided to walk in today and ask about an in stock unit...I was told it was on sale, I asked if I could have one made to my spec and was told sure, but it will cost much more and I'd be better off with the one in stock...I realized at that moment I needed to leave, and I did........Now that I know the model Motor Home I need, I'll be shopping on the internet, with independent dealers and only go in when they have reached all my needs, both equipment wise and dollar wise.....Great Video....PS I'm paying cash and they hated hearing that....😁
Great video, When I bought my first new RV I remember thinking that it was too bad there wasn't a Camping World near us. Now that seems to be fortunate. They would not have caught me on these tricks. I learned that lesson on my first new car purchase years ago. Now I read the ink off the documents, do my own math and either pay cash or arrange my own financing. How can a large company get away ripping people off, sure seems illegal!
Too bad you’re not local to be. This video has earned my Business with you. I’ve know about CW from other groups. And would never shop there for anything.
There is generally a square dealer in your market or an adjacent market, you just need to find them. We have customers in every state including Alaska and Hawaii and many other countries. Many buyer find it's worth the trip to Iowa if they can't find an honest dealer locally.
cisco I may drive up there and buy and make a trip of it!!!
You want to buy a camper to travel in but you dont want to travel to buy it?
Thank you for just plain truth
Thanks for the insight and tactics of Camping World. Marcus Lemonis lost my business
when he told Trump supporters to buy elsewhere. We plan to. This video also
provides a buyer beware for any purchase, car, atv, boat.
I love camping and as soon as I began taking with other campers about upgrading, they all warned me away from camping world. Many shared horror stories; one specifically cited this video. Thank you!
Dang.....this is a beautiful video and message. Love hearing real integrity. (Whats up with the 250+ thumbs down on this video?......is that the dishonest Camping World employees doing that?......)
Not this one
Not one company I have requested a quote from provided a quote. Every RV was sold and then they said we have the same model for $15-$25K more. Thanks. Subbed.
Good business sense,Saturn car company was the same with me ,never charged me for anything extra ,not even an alternator after car was bought .....nice to see another honest company .I know where iam gonna get an RV if I can one day
One thing I’ve learned so far as a 23 year old consumer and that I hope I don’t forget is that at every vehicle dealer they will always try to tack on $5000 worth of service contracts, paint and upholstery insurance plans, and all that extra shit you really don’t need. Politely decline each and every single one of those extras they try to sell you.
Out of the thousands of rv sales places between SC and California. I'll go to Cheyenne for my next RV. Just because of the honesty and risk this man took to bring this info to light. Hope you'll have a used Forrest River 42DLTS Grand Lodge when I do.
My wife and I went by the local camping world to look at a 5th wheel. It was raining that day and we ended up setting in the RV for a while. I asked the price ,the salesman pulled out his paper and said it was $55,000.00.
After the rain let up we went to his office to discuss a deal. Upon entering his office and setting down the price went up $6,000.00, then here come the fees, and good Sam insurance..
I stood up and told him we aren’t interested in buying it after all due to the added price and the fees. He then said He’d work around the deposit and get me a payment under $400.
I asked about how he was gonna work around the deposit and he told me to go home and get him a few serial numbers off some old bicycles and he’d show them as trade in’s.
I laughed in his face and told him I wasn’t stupid, that money goes right back into the cost of the camper . He then told me I knew to much and they couldn’t do business with us..
They are nothing but crooks and what they do is illegal !
God Bless You !!! My sweet husband bought our first RV so I would have a comfortable bed and home while we traveled from WA to Arizona for my medical care at the Mayo Clinic. We are in our 60's and I am ill and Camping World took us and lied to us. Our "brand new" RV motor home that we noticed after we bought it that it had over 5000 miles on it. When we questioned about it, they said it was that way on ALL RV's had this as they were driven from the factory to the dealer. LIE. When we picked it up, we noticed that both Grey Water & BLACK WATER WERE FULL !! They denied it. Then the windshield sealing gasket was flapping in the wind. We ended up having the slide jackknife in half on opening that we could not get it to close. No Electricity , no hot water, a nightmare from hell and Camping world refused to help us in any way. Without a doubt, they are the nastiest , most dishonest , shameful cheats in the world. We ended up taking a financial loss of over $50,000.00 just to get out of the loan. Thank you for exposing this horrible company for what they are.
Uh $50k what what?
en.m.wikipedia.org/wiki/Marcus_Lemonis
@C.S.Allen yeah then they could be 100k in the red. We should NOT have too hire lawyers in case's such as these. There are law's ( that are different in every state) that protect consumers against fraud , so be sure EVERYTHING they say is also in ink.
@John Kugelfischer You're as asshole! I don't know these people but you're an asshole!
@John Kugelfischer your a coward
I bought a used 5th wheel at Camping World at Sioux Falls South Dakota about a month ago. I experienced everything they talked about in this video. However I set my price and held firm on it. They did try various tactics get more money out of me, but each time they tried, I stood up and walked out the door And they relented quickly. They wanted me to sign their sales agreement, but it was a joke. I actually rewrote it and told him this is the only way I would sign it. I specified everything that needed to be done on the used camper I was purchasing. I was quite surprised that they actually allowed me to do this. The day we arrived to take possession of the camper, some of the work had not been done. When I asked the service tech, he said the salesman told him not to make the repairs. I pointed to the sales agreement and said it must be done. I stood there and watched the repairs be completed prior to walking to the finance room. When looking at the financial package, I noticed they added an extra $1,000 For the purpose of covering the value of the camper for insurance purposes. What a crock. I told them to forget it, I would pay cash. They then took the $1,000 off of the agreement. I did Finance But I'm able to pay it off immediately at the agreed to price. This place used to be a decent local dealer and many of the employees are still there but I can tell they are not happy with the new business practices. I can not recommend them to anyone who doesn't fully understand what they are up against. I did OK but had to work hard and stand my ground
I have never dealt with Camping World but I have bought a camper from Cheyenne Camping Center. I drove from western North Dakota to buy a camper from them. I highly recommend them. I had two issues with the camper and they took care of both of them. If I buy another camper, it will be from them.
Just bought my first trailer ever at Cheyenne last month. What a great experience! John answered all my questions and sent me several pictures of the actual trailer that I was buying. He also helped me select the right sway bar/weight distribution kit for my vehicle/trailer combination. No pressure. No obligation. I drove in from Ohio - and still saved thousands. Can't recommend Cheyenne enough. Great people who really care about their customers!
I know this is a true story because I went to camping world in South Texas area about 8 mos ago. I had a budget of about $25.000 was told they didn't have what I was looking at for that price. Rep showed me about 8 campers at about $10 grand more then I wanted to spend. Took me back to his office like he was ready to make a sale.I thanked him for his time and walked out.
Wow! I’m glad I found this video. Because me and my husband were right about Camping World. My husband discovered it. They just lied when my husband told them.
Thank you, Sir! I started to buy motorized motorhome from Camping World But did not like the lying. So I also backed out of the deal. Yep, they are something else. No more CW for me!!
I love it when I see a man like you stand up to Camping World and exspose the low life tactics they employ.
Camping World is not the only ones do this!!
Right, Cheyenne rv is the worst.
You have done a public service for truth good job
Went to camping world to get solar installed. They told me that their experts would fix me up! after a huge quote I asked them is that quote for a pure sine or regular inverter after being passed to 3-4 people I was told they had no idea what I was talking about. I am no solar expert but learned enough to know not to do business with them. Then when the owner came out and said if you support Trump don't shop here! well I am just to happy to oblige!!!
Ha ha. I am a Trump supporter and it figures a place like Camping World uses tactics like the far left and anti Trumpers. No use for Camping World scammers.
Thank you Kevin for making this video. We are independent Used RV Dealer in business for over 52 years located within 10 miles of a CW store and I can verify this video is 100 percent the truth. Every week or two we get a CW victim trying to trade in a camper or RV they purchased new from CW and we call the bank in front of the customer and get there payoff and it is more than they paid for the RV brand new even after they have been making payments for a couple of years or longer. Just recently I had a customer that owed $1,000 less on a 2017 model than what CW was advertising the same unit a new 2021 model. Bad thing is because we sell used we are limited to NADA on loan value so we have to tell the customer unless they have a lot of money down when they owe 10K+ more than there RV would ever sell for on the lot there is nothing we can do for them even with perfect credit, One of two things happen when they get there payoff and that info that we can't help them . Either the customer gets furious at CW or the customer then gets mad at us because CW screwed them! So CW is giving RV dealers a bad reputation too because some people think we all operate the same which we do not! I will also tell you this every week we have current CW employees come down or call us looking for a job because they can't stand to work there and they have a huge employee turnover rate and many of there employee's, salespeople and even managers have never owned or even spent the night in a camper in there entire life's . So as bad as it is for someone to buy a unit from CW its even worse to work there.
Thank you, thank you RV community for sharing the secret of CW. I wish they would be investigated and held accountable.
I got screwed by camping world exactly as you described. Still waiting to cancel my Good Sam warranty and gap! I hate camping world. They do background checks on employment to screen out people that don’t have a criminal history. True story.
I have been thinking about buying a camper in the next year. Funny, there is a Camping World down the road. Think maybe I will go see this for myself. Thank you for the information.
i have been researching alot on youtube and forums to buy a trailer. what u guys have said matches all of the whistle blowers from the other places. there are so many hidden fees and other bullsh@t that it makes rving very scary. now, i feel for the other people whom have made the jump and are now hurt, so i cant relate to them. but, to the many others out there that i know are looking for an honest process, i can show then this video which matches many others that talk about being prepared and ready for the schemers and their lawyer talk to scare u into buying and guilting u when u dont. i almost bought from a dealer that wasnt camping world but they made a comment during the process that they were owned by them. it does make me sick. good on u for staying strong and i will be sharing and subscribing.
Yeah I always read the fine print, Sometimes I get asked to leave because I "wouldn't be a good customer " another slang for "not easy to fleese". I always check out an unknown dealership by going in with one of my old pickups and dressed like a blue collar worker to see how they would treat me. It's really funny when they brush you off only later to find that I don't have to ask any permission to buy anything! I probably own the house they are renting!
I have owned two RVs. When I did shop at Camping World I sensed something was off and steered clear. I had no idea that all of these things were going on. This is a great video and I wish you the best.
Camping World is the worst.
Just like car dealerships. They blind you with their pleasentries. It's only after you're out that you realize they conned you into loosing all of your downpayment.
Thank you Sir for standing up for local dealers. I love Apache Camper here in Omaha.
I use to work for a large dealer that lemonis bought out. I left 2 months before he took over. I talked to ex coworkers who were in a company wide meeting with him just after purchasing the company. All of them told me the same thing,Lemonis told them that he doesn't care about the customer,he cares about "his people" meaning the employees. And he is 100% about the 1st time buyer.
Thank you and thank you again. This video is so exactly what we witnessed. No we didn't buy from them. No we don't get repairs from them. Fact is same hidden fees in the repar bills. We bought from a small town dealership and couldn't be happie. So praise you your time to warn all of us and keep this great adventure going.
I wish I had seen this 3 months ago! They snookered us, too....for $10,488 in add on AND another near $10k in bogus fees!
I kept pushing my glasses up and I don’t even wear glasses. Totally true about camping world.
I saw their huge tent and sales representation (about 60 salesmen) at the Hersey Show last year and it was enough to make anyone run. I have had the same with local car dealers who are all owned by the same investors and use the Marcus Chicago Mafia approach. I want a used Motohome in the near future, no payments for me.
I really like what you have done here. I am not, nor plan to be a RV owner, but if I change my mind I`ll be in touch.This plague of soulless billionaire money grubbing CEOs is a pox on civilization. I watched the Lemonis deposition, and it is apparent that one is looking at, and listening to something that is vaguely human.
WOW.. what a video! Camping world is something else. They should change their name to RipOff World..
Craig Morgan y
Craig
I thought there was something funny...they wanted me to pay an extra 10k for wheels, so I said "hey I aint paying for no wheels!" They then offered me the South Bronx model, with cinderblocks....
TH-cam
@@dsimon33871 >_< haaa
We bought from Bill Plemmons in Raleigh. 52 years in business and integrity. Big business needs to go. They showed us an extended warranty but no real push. Our 2020 grand design trailer doesn’t have slides or need expensive tires and they agreed it wasn’t the best for our purchase. He told us to by coach net online and not pay interest. No hidden fees and we paid the price they advertised. The spent 2 hours showing us how to use our trailer and how to use the sway system and brake controller which they sold us at cost and installed for free.
Really well produced and informative, thanks
Thank you, I hope it helps!
People, purchasing 101, NEVER TELL ANYONE WHAT YOU WANT YOUR PAYMENT TO BE. Plenty of financial institutes out there you can work with and figure out the math before you go. Set a budget and a timeframe before you go shopping, look online for any and all floor plans and models, DO YOUR HOMEWORK BEFORE YOU GO SHOPPING
I purchased a unit 2 years ago from a place in Western NY called Colton RV, a local place but they tried the same thing, would give me an additional 2K off if I went with there financing at over 8%, my credit union had a loan sale offering 1.9% for 84 months. I don't know why but I did sit there for over 4 hours and finally got my price only to have the unit I bought be a piece of crap with no answer in sight from them to make it right, traded it in.
We almost bought from camping world! I found this video right before and I was sick to my stomach
As I'm shopping for my first RV, I sure as heck wish I lived in Iowa or closer to you guys. We have some great dealers here in Alabama, but exposing those ***holes is priceless. Kudos Cheyenne
Great video. In researching RV’s the last 8 months there are a lot of “camping worlds” out there. They may be bigger and well organized in their tactics but in my opinion there are several RV dealerships that have dirty hands in these tactics. I have thankfully found a handful of dealers that seem to be honest that we will buy from. Unfortunately for me we will most likely buy out of state.
Now I know where not to go and where to go when I buy my TT. This is a very helpful video, and I am most grateful. As a single female, I'm sure they at CW would try to have a field day with me and take me to the cleaners. I'm tempted to go there pretending to want to buy and just waste a whole bunch of their time before dropping the bomb on them that I would never consider buying from their crooked organization. Thanks for posting this video.
Thank you for this video. Give me the old fashioned way all the time. I am glad there are still business people out there who are happy to make a living the honest way. I will always support the family business guy over and above the big corporations. Although I live in Australia so many laws and regulations are different, your video has shown me that I don't need to be afraid to check every detail thoroughly, ask time to review a contract at my leisure before signing and most of all to walk away if I am not happy.