Camping World Scams to Avoid, DON’T fall for Add-Ons
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- เผยแพร่เมื่อ 4 ก.ค. 2024
- In this video I go on a rant about how Camping World does business in the finance department. After your purchase and it’s time for the finance department know what to look for in the paperwork. They will hide fees such as add on protections and insurance coverages all of which cost an outrageous amount and they will add these fees in without your knowledge because the finance department makes more money for the company than the sales team does, and many times they will do anything for a commission.
#rvlife #campingworld #camping
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Best way to NOT be scammed by CW is to never go to Camping World!
We can't imagine going back there, but, of course, it is impossible to say for sure.
Too late for me! I didn't know how bad CW was at the time!
I always steer clear of Camping World for any RV purchase. They are the absolute worst of the worst.
Yes. I got ripped off about two years ago. The lady in the finance department tried to tell me that the only way I could get financing would be to get the "protection plans" and Good Sam. I had never bought a camper before, and yes they attached an additional $6000 to $7000. I wanted to purchase the trailer a few years before retirement. Yes, I made a mistake, but if my mistake can be a cautionary story for somebody else, then so be it.
Thank you for sharing. My daughter and I are about to purchase our first RV. We do not know much about this, but have been checking dealerships out. Thanks so much for this info.
You have my condolences, I used to work in a Massachusetts CW, but I wasn't running finance. People used to get screwed all of the time.
I am glad you were astute enough to call him out, and don't take this the wrong way because it isn't meant to belittle you. But that fact that you still bought from them after catching them trying to steal from you is why they remain in business. In life you should never do business with a company that tries to take advantage of you. No exceptions.
And thank you for your service to this great country! You deserved better from them. Shame on Camping World.
I promise, just about any RV or car dealership will add stuff to your deal, if you don't look carefully. At that point you can decline the deal, or get it back down to the advertised price.
We were also buying in mid-2022. Just about every dealership was out of RVs, especially the less expensive models.
This guy keeps telling you to be careful anx don't let camping world scam you. Better advice would be to avoid camping world completely. Why do business with a place that is this unscrupulous to begin with?
I hear what you are saying, but I am not just talking about Camping World when I say, "Review your purchase contract carefully."
Just about any dealer will try to add things to your purchase price.
We went to several other dealers in our area. It was impossible to find anything for less than $35K.
Because nearly all dealers even auto do the same shit
Yep.
camping world of Valencia ,CA gave me a price for a keystone Hideout...fast forward to finance and this "binder of fees" some they swore mandatory. over inflated tow hitches, Good Sam memberships, orientation fees, destination, clean up and god knows what else which I forgot. Mom and Pop Royal Coach RV in Bakersfield CA has seemed to be more about "transparency " SO FAR... stay tuned, still negotiating
Please do keep us informed. I would like to hear how you fair with a different dealer.
Regardless of where you buy, look carefully at the "purchase contract" before you sign it.
Camping World is awful from top to bottom.
I would have not continued dealing with them at all.
Interesting he still made purchase even after he caught them scamming him. Wtf?
I'm heading to camping world on Saturday to look at RVs. Thanks for this. I'm gonna visit multiple dealers now.
Even though I walk through the valley of the shadow of death, I will fear no evil, for you are with me; your rod and your staff, they comfort me.” (Ps. 23:4) The valley of the shadow of death is a place of scarcity, danger, pain, and the unknown.
Good luck with CW
It's totally illegal for them to tell you the lender is requiring all those addon's !
I would just walked out without signing anything !
And report them to the State Attorney General, and local media TV stations.
I just bought a new toy hauler. The dealer (not camping world) tried to add $12000 in add-ons. I asked them why they did'nt have a bottle of lube ready while they tried to stick it to me. They were'nt to happy over that but I was laughing as I told them no to all 7 different add-ons.
Glad you call them out car dealerships do the same and I’ve been taken as well as my husband. I’m getting ready to buy a used pre Covid 19 RV. I’ve been researching and studying so I don’t get scammed. Great info
Thank you so much for doing this video! I am in the market for a new rig currently and youtube is really helping. I've learned that RV dealers are not to be trusted in general!
I just bought a new camper at CW Anniston, AL. It was a cluster fu.. Had to get the GM involved but ended up getting the price I wanted for the camper I wanted. I turned down all the add-ons they "offered", called and got insurance on it and left. I got a 2024 Rockwood Geo Pro G15TB for $21,276.06 out the door.
Watch Lehto's Law on RVs before purchasing an RV. Just so you know what you are getting and what your rights are (none). Your dealer is your only hope. Make sure the purchase agreement is what you want and are being told. Expect the you " 4:14 bought it, you own it treatment. " go to a dealer you can trust, if there us one
Not only do they try and do scam you out of thousands, but try to get warranty on the junk RV you bought is about impossible. Go to other good RV deals and absolutely stay away from Camping Word. I have never bought from them and never will. Many people are just not smart enough and that’s what they like. They are after raking the first time buyer and do not care about repeat business.
This business needs to be out of business !
We really got played by Camping World in Conway NH with no add-on features. RV was on sale and we agreed for the price $25,500 deposit $1000. A few days later we went to pick up the RV deposit another $3000. The finance guy said the loan would not be approve unless we buy a 5 year warranty. I told my wife that I didn’t want it but because she wanted so bad I let her make the decision. So we end up buying the RV for a lot more than I wanted to pay. Please please please don’t get scam because we did. And the warranty we bought into we probably not going to use it. Another $3000 down the toilet. This video is very similar to our story
you can got a prorated refund if you cancel the plan. ck the rv wingman for method to cancel and forms needed
Camping world is a CRIMINAL Scammer organization
I have bought 3 from camping world in Bartow Florida never got ripped off
You both knew they were conmen and you both gave up your money 😂😂
Marcus Lemonis strikes again! On TV he comes across as a truthful, honest entrepreneur. What a laugh, his company is very shady.
He is a crook A MEN
Thanks for the video! And the information!! Very useful!
C W shut the doors in Jordan, MN! That was the best thing that happened so they couldn’t scam more people!
Thanks for the tip bro. Pick up this Saturday from there. Definitely will be reading everything
Just picked up my Jayco 183RB from Campers world, Kingston NY. I made it clear from the start that this was not my first TT and that all I wanted was the rig itself with none of the accoutrements. When I went to pick it up, it took all of an hour to do a quick walkthrough and sign the paperwork, easy peezy, great experience with absolutely no hassle or high pressure add on nonsense.
I often go there and show great interest in many RVs and take up alot of their time, i drag it on and on with the pen in my hand and never sign it.
I all most got my trailer from CW. I am so glad my neice knew about all scammers. She confronted these individuals why are you adding all these! She said Nope not today. We walk out CW. Ow! Thats crazy. Thank you for all these messages or text.
25,000 is not expensive at all for a camper but lets also take some other things into consideration. I am still working and I get 5 weeks of vacation per year, more than most people. I probably spend 20 days, gives or take a few, out of town on leisure where I need to get a hotel. If a hotel costs 100 to 150 per night, that 25,000 dollars would go 8 to 10 years worth of hotel stays. Now consider that you also need to clean, store maintain, repair, insure and pay yearly registration on the camper, plus, you need a rig powerful enough to pull it and spend a boat load on gas, a camper simply doesn't make sense. I get that the camper represents a personal piece of home that is with you where you go, and you might consider it home, but in practical terms, it makes no sense.
and 25% depreciation each year.
Great advice, thank you!
Thank you for the advice!! I’m planning on buying a toy hauler now I know !!!!!!
Pan pacific tried to do the same thing. I didn’t know they were scamming me until your video. I just kept saying no to all the protection plans cause it was making my payment going up. Wow thanks for info
Great advice. Sometimes you can't avoid CW if they have the camper you want. In my area, CW is the only dealer for a few brands.
Not to mention Camping World repair is terrible as well. I just paid Camping World in Silverdale, WA to evaluate issue with our coach(03 Win. U35). The 16' power awning would not retract and they said that I needed to purchase a new power awning($3200). I took coach to another CW in Tacoma because they offered reduction in price about $800, total was $2400 instead of $3200. I got a call from them stating that they replaced old awning with new one but awning still will not retract. I asked them why did they tell me it needed replacement but they were unsure since it was another dealer that misdiagnosed it. They got it working again and were supposed to look at wipers as well. They had it for a month but would not return phone calls and I spoke to service manager(James) who told me that he would call me within the hour with update, that was Thursday. We called on Monday informing them we were picking it up and having someone else look at it. When we picked up coach service manager(James) told us it was an electrical box that was problem with awning not awning as we were originally told. They also did not reinstall awing protector, I do not know what happened to it. Coach is now worse than it was when they looked at it. Avoid these guys like the plague
We looked at an RV, only because we knew exactly what we wanted, and that was the closest place (90 min) that had it. Some plan was propane, battery, and washing it, was over $1000. Ridiculous! So we went on down the road! It is kinda fun to see the finance people starting to add on with my husband. He puts them in their place. We are older, so they know they are not going to fall for as much, but they are scamming younger people for sure. Imagine what paint protection costs when financed over 20 years!!!
There is a difference between Camping world dealerships around the US. Add on's after the sale are standard practice in the automotive industry as well. The best way I found is before the sale is concluded is you meet with the finance manager and discuss what they offer along with getting the literature of coverage. From there you can either say yes or no to any adds. This is an important step with any purchase. I did purchase an RV from Campers world and using this method I was able to cherry pick the additional items I wanted. You are correct these add are a bonus for the finance manager which is their incentive to sale. Do not be duped into taking all but there are some protections which are nice for the peace of mind if you are so inclined to need. It is up to you the consumer to complete due diligence throughout your purchase. If you feel like it is a scam or a hard sell is best to walk to another dealership there are many out there.
Spot on. We did the same with a 2024 model, some items I wanted some I didn't. This case in California and I said no thanks and they took it off. Even after the fact they found a way to lower my initial monthly payment and not require a larger down payment. Their insurance actually beat my double liberty mutual insurance for all my cars so saved me money with that.
I don't know if I would call them "The Worse" much of what they do is accepted industry practices. (It is awful, but sadly common.)
I try to warn everyone to always look at the "Purchase Contract" very carefully, before you sign anything. They will automatically include all kinds of extras and "add-ons," to the deal. Many of these extras you might not want or need. Some of the charges can be negotiated away, if you try. Car dealers do this all the time. Their financing can be beat too. Car dealers will often try to get you to use their financing rather than you use your own Credit Union. (Who will always be the better rate.) RV dealers will do the same.
Great video sir
Thanks! I wondered because I walked into dealer about 2 yrs ago and they have contacted me several times saying they found the perfect one for me. Each time I tell them I have the perfect one for me. Usually in 2 weeks to a month another perfect one comes in. I did not feel right even talking to the the first time just had a feeling.
Just bought a Coleman lantern 17r cash $13750 and I almost had to beg to buy it non financed when finally accepted they wanted to charge me for the walk through and battery propane tank $2200 , went to pickup the trailer and I had to check it myself then I told the salesman that when couple trims missing and my wife asked him about those trims and he yelled and treated us like crap even had to go to another office and he left outside and didn’t enter to the office area until we left, that was in Las Vegas and salesman Timothy be aware and run from him or camping world, also extended warranty was over $7000 which is Half of what the trailer costed
Stopped in Camping world in Reno. Looked around said the trailer I was looking for was coming soon. Get an email days later asking me what was going on and if I was going to buy the trailer or not. I emailed him back reminding him of our last conversation and not to call me again. Found what I was looking for at 10,000 less and I hadn't even talked with the finance person. That included the extras ( solar panel, slide topper installed) and weight distribution hitch. I doubt the trailer I was looking for even came.
It sounds like your talking about a lot of different dealerships that includes any and all types sales peaple and places people don't pay attention to.. but good video bro. Keep people awoke
Don’t buy from camping world they don’t care after the sale
Didn’t by my RV at camping world. Bought a used RV that was 3 years old but lightly used. The salesman and I finally settled on a price. Went into the finance office, the FO said “how much do you want your payments to be” or something like that. Doc fee was $75. Price of RV + Doc fee, I started stroking that check. FO was a bit surprised.
Drove 500 miles to buy a TT at CW. Was almost there when the salesman told me the shower door was smashed and they lied about how it happened. When I arrived a crappy shower curtain was in its place. No discount , just the lie. They had me, they screwed me.
They do the same thing when you buy a car I never buy those things.
Yeah, they charged me to clean the trailer too! When I got it it was filthy!
Camping world is made up of several departments that do not communicate with each other. Sales department will tell you that the warranty department will handle any problems. The warranty department will say that the sales department had no right to tell you what they will handle or to speak for them. Heard this from a guy from work who sued and finally got their camper fixed after two years of fighting with them. Could not use the camper in all that time but had to pay the monthly note. He got rid of his camper and said he doesn’t trust the industry.
It's like when you purchase a car. The F&I person will offer you all the add-ons. If the F&I person does not offer you the items and you have a claim you can sue the dealership for don't offering it to you.
😂😂😂😂
similar situation happened to me. I was told I was going to pay 14% interest unless I got the extended warranty products for $7,314 and they would knock the interest down to 9%. I was so excited about the deal I went for it. a month later I canceled the warranty plan and my interest stayed the same! I did get my money back but it took 10 months!
Better yet, get your financing set up before hand and drop that as well.
@@bindingcurve yup, I agree and thats what will happen next go around!
I would have walked out. If the buying experience is like this just think how the follow up service department will be in the future.
Camping world screwed us over, in 2014 we bought a very slightly used 2014 Rockwood Mini Lite it had premium wheels and tires on it, then they switched the wheels to crappy steel rims I have pictures to prove it. Unfortunately it was way to late to do anything but I did post pictures and review on google about that, plus they really don’t know anything about camping and campers, I would venture a guess that most campers actually know more about camping and campers than anyone who works at camping world
We bought a new 2022 toyota highlander from lassin Toyota in Albany oregon. They did this. We got a extra 7k charge but the wife didn't realize it and now when we went to trade it in to get a towing rig. We were told we are over 7k what they would offer for the truck. So we are screwed and can't trade it in till we pay the extra off.
Dude thanks for this video I was about to make a huge mistake
Remember all those warranties are almost worthless. There are hundreds of ways they can get out of paying or just keep pushing off a good repair until the warranty expires. Once sold they are going to work just as hard as not spending a penny on warranty claims. Start to finish it is all a scam.
Yes, I was charged $25 for checking my tire pressure! Tire store will do it free.
You can buy a pressure gauge for two bucks that you can use for decades.
I have literally heard nothing but bad things from Camping World.
From my experiences, all you told is true.They did it to us too.
What were the terms of your financing how much down ,per month, how long,interest rate.?And how much to insure the trailer.
So what did you purchase to protect your camper since it only comes with a year warranty except for the roof?
Get cash in your hand or in your bank before you enter the RV yard. Haggle the price. Find your own insurance. Extended warranties,paint protection, service plans...it's all a con.
If you ever buy from a RV yard...Your paying the premium price(Highest price around).
It stuff happens at all dealerships. I am their worst nightmare like you. Anytime they pull that shit I lower the price I will pay by a thousand bucks. Then come back day after day to destroy all of their attitudes.
How do you like your Coleman? We are looking at one. It’s between that and a Springdale same floor plan same price.
I watched another video of a lady who lost her RV because of extra fees and balloon payment at the end, was not disclosed, her rig was around 120,000.
Yes. Camping world has been known for this kind of behavior for years. I can't believe they are still in business. They do not deserve your money.
Caveat Emptor. I would recommend anyone buying a new or used RV hire a 3rd party inspector. Pay close attention to to mechanical systems and their warranties. Make them demonstrate each one, hydraulics, furnace, AC, hot water. Check ALL the caulking, especially the roof! We've already spent 5k fixing all these crappy components on a new 100k trailer in the first 2 years. Warranties are barely worth the paper they're written on.
Yes, but where does one find a qualified, independent, non-partial rv inspector, who will take the time to go to a dealership and go over the vehicle? What would that cost?
@@funinourrv honestly any RV repairman. They are well aware of the most common problems. We're learning the hard way even with a brand new $100k unit. Quality is just lip service anymore.
I would agree that doing so would be a very good idea on a $100K rig, probably worth the price....but...
I am mostly talking about units that cost $15-25 K. (Used even less.)
What would such an inspection cost?
I found one place that charged (min) $299 for a "pre-purchase inspection" with $3.50 per mile. So I guess you could count on $400+. I can see that as reasonable for what it could save you.
@@funinourrv that would be a reasonable cost. AC units, furnace, HW heaters are big ticket items along with water damage. We've already spent 5k just making everything work as it should.
Think of it like doing a home inspection, you want to know before pulling the trigger.
It is easy to imagine the replacement of the water heater, on the smallest RV, costing well over $1000 to have replaced.
I would’ve walked out the minute I caught him in the lie. How could possibly trust a company that employs a person that flat out lies?
I will never deal with these crooks. The sales rep Jerry was totally insulting. Told him if I buy I pay cash. He said I had to finance unit. I told him I would sell my current unit my self and he said I had to trade it in. Terrible company.
I had a local independent dealer try to add all those add-ons on a 13,000$ tt
i had a great experience with camping world. i picked up my RV from them today...i knew all their add ons and talking points...i declined everything i didn't need.
The dealership "prep fee" is also a scam. Why pay for something they should have already done when the unit arrived at the dealership?
All this and no mention that you sign away your right to sue the dealer or manufacturer if you need to. If they won’t throw that out, walk out. Price means nothing if they don’t back their product. Period!
Sounds like a bad experience, but my experience was opposite they did not push any add-ons only asked for proof of insurance. They gave us one year free roadside assistance, but we are on a seasonal site it means nothing not renewing and also gave a three membership free which I don't use.
mike went to the back room to get oxygen and a defibrillator
They tried to scam me by adding 3,000 on top of the original price with things like charging me extra for a walk through and delivery to their lot. I also ask them what the price would be if I paid cash for a used camper and the lady told me over the phone it would be 3,000 dollars more then the internet price because they get a kick back on the price if i finance it through their bank.
It’s a shame that Is become such a problem along with their service dept getting so many complaints.
Be careful paying their 1,600 prep fee that includes filling the propane tanks. They only filled 1 tank for me and the other tank was out of propane in minutes. Also don't trust them to ensure all is in working order. Do your own checking or hire an expert. I had a lot of things that did not work that were supposedly checked. over.
I have been royally screwed by CW. They tried to "make it right" after not accepting a sight unseen unit (sent pictures beside the SIDE SWIPED side in pics). One this this video doesn't mention is "holding rate". LOOK AT THEIR SCREEN ON THE TOP RIGHT. It was 3% higher and called them out. On a 130K rig, that's TON of compounded interest. It's legal, but unethical. I asked "is that the buy rate?" "Yes". "Then why I am seeing a rate that's 3% higher? "You're the second person to catch that.
It’s actually illegal to tell customers that add ins are required to secure financing.
I've been rving since 2003 and I've always felt like camping world is a scam. I absolutely will not go to that place anymore they need to restructure their entire business😢
First of all, you need to be careful & stop saying camping world tried to scam you! You could end up in legal trouble, the fact is, an employee of camping world who is in final sales tried to boost his own income by selling you service plans, the way he went about it is surely not approved or encouraged by camping world, camping world is like all businesses, they're trying to make money, but at the same time, they're not wanting to scam people or make a customer feel like they can't trust camping world, I've dealt with camping world many times & it's always been good & positive people, especially in North Little Rock Arkansas, very nice folks there & don't let one employee of a business make you say the whole company are scammers!... You just found a bad apple in a barrel of many, don't risk getting sued over getting views! It's not worth it
🔥🔥🔥READ I AM A RV Expert witness I’ve gone up against a big RV dealer, a very big one, and I proved that the RV dealer submitted fraudulent documents with forged signatures, trying to win the case, and when I got up in front of the judge to testify as an expert witness I prove the documents were forged And fabricated, and I had everything needed to prove the legal counsel who represented the RV dealership tried to get me thrown out of the case, but he lost that request. 🔥🔥🔥🔥
Thanks for liking what I post. I’m here to protect consumers from getting ripped off when it comes to purchasing a RV of their choice.
Holiday World plays the same game saying you get a better interest rate with the protection plan making it a wash
Yeah but here is the deal, i did the same thing you did and within 13 months i was paying out the ass for things that would have been covered on them add-ons, couple years later got a bigger RV had the add-ons put in and 15 months later I was using them in repairs, the cost of the repairs was more than the total add-on cost so I get what your saying but might want to think it threw before just pushing it aside..
Trucoat? You don't get that you get oxidization. It's a heck of a deal.
Damn you Mike!
I bought a brand new Coleman Lantern ( Latrine) and every time we took it out, something fell off or stopped working. I tried to work with them but their service is horrible. Too many bad stories to put on here. I'm done with them and will never buy anything from them again
They scammed me. I was so mad afterwards, when I realized what had happened. It was my first rv I had purchased last year.
This is why I go through my Credit Union. Plus i sold boats and cars for 13 years. I shut up and let them dig the hole.
I purchased a Coleman Rubicon 1200 rk and they immediately hit me up with all those extras and I said no thanks and it was a good thing my bank financed me so they couldn't scam me
This happens at all dealers. Not just RV dealers.
Camping World is not the only one doing this. One more thing to avoid. Never give a dealer money to hold, secure or obligate a rv.
World ramped up their larger RV sales 10 or so years back and their customer service was awful even on a $5 accessory let alone an RV.. Take the time to fine a 2000 or older RV from someone who kept it in their pole barn, out of the weather, back when they made good RV's and not the ones these days that are mass produced with no quality control and no help after the sale even when it it obviously the manufacturers Fault.
You are better off working with your own bank.
Thank you bud I appreciate your support
you're very welcome, the brand could do much better than they do.
Super Genius~!
Are all camping worlds the same? Are there any decent ones out there around the country?
The last camper I bought at Camping World in Winter Gartden fl, WAS FULL OF SHI... I am talking about the black tank. and had a blown up spare tire. but they wouldnt give me a new tire. !!!! They are real bad news.
If they(CW) has such a questional rep
How do they stay in business?
I've refused to do business with them as they are anti-gun.
They are Anti American, Their entire mindset is that if you don't share Far left viewpoints they don't want your business. MMMOK fine!
Always go in with your own financing
Same with any kind of dealer when you sign paperwork, they want you to pay for all these extras. I flew to AZ to purchase an 04 RAM 2500 to drive home to WA and finance girl started crying when I refused all the add-ons. I have 3 kids at home, etc...blah, blah, blah. Sorry ma'am but I am not the father of your children and thus not responsible for your bills. I am actually doing you a favor purchasing this RAM
You can buy all those "protection" plans, and they still won't fix the issues you have. Or take 6 months to half ass repair it.
I absolutely love Camping World and Gander RV. Nothing but great experiences and honest people. When you buy an RV, a car, a house or any other major purchase it is up to the buyer to know what the deal is all about. They give full disclosure and YOU have to know and understand the deal. BTW - I bought a Lance travel trailer from Gander RV in Denver in 2020.
Did they require you to wash it, tighten the bolts, etc..? They wanted to charge us an extra 2k to make the new trailer “road ready” and said that I couldn’t buy the trailer unless I paid an extra 2k.
Yea they always try pulling that crap. It doesn’t make sense to me either. The trailer should already be road ready lol.
If it wasn't road worthy how did they get is there?????
You ABSOLUTELY should avoid Camping World! They got to my mom for over $10k through all of the protection plans when I stepped out of the office. NONE of their warranties were worth a crap! The travel trailer had a bad leak they refused to fix! This place SUCKS!!!!!
I don't understand why what Mike the finance guy did is not completely illegal.
In all fairness either the customer or the bank should be able to file charges against him.