RV nightmare: THIS was missing from our new Jayco Entegra RV!
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✅ VIDEO DESCRIPTION
The RV manufacturer sinks to new lows in how they delivered this brand new motorhome to Michael and Kris.
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NOTE: This channel does not condone threats or violence of any kind. If you are upset or outraged by acts of dealer or manufacturer misconduct featured in this video, I encourage you to utilize lawful means of expression, including NHTSA for safety issues, and online forums for further discussion.
📺 Videos mentioned
Is TH-cam HIDING my channel? • Is TH-cam HIDING my c...
Two RV companies that REFUSE to help their customers: • Two RV companies that ...
RV companies that ARE doing it right: • Are ALL new RVs crap?
They got a buyback (thanks to this channel): • Our new RV will NEVER ...
Can't use my RV due to factory mistake: • Can't use my RV becaus...
RV maker blames customer: • RV maker BLAMES customer
STILL not fixed: • Angry RV owner gets su...
This video caused Jayco to buy it back: • His RV had problems- t...
This video caused Alliance to buy it back: • Our new RV will NEVER ...
This video caused Fun Town RV dealer to buy it back: • Angry RV owner gets su...
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✅ Who is Liz Amazing?
Liz Amazing is a consumer advocate helping people who have had problems with their new RVs. The RV industry has responded to her videos by flying techs in to make repairs, transporting rigs back to the factory, and even buying back defective RVs.
✅ All Rights Reserved. These videos are for entertainment purposes only. Liz is not a travel or RV expert. She shares her RV tips and tricks that work for her. It is important to do your own research to find what works best for you. Liz is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon.com and affiliated sites.
#rvindustry #RVnightmares #jayco
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***As an Amazon Associate I earn a small amount from qualifying purchases. You don't pay any extra AND you help support the channel. Thank you!
NOTE: This channel does not condone threats or violence of any kind. If you are upset or outraged by acts of dealer or manufacturer misconduct featured in this video, I encourage you to utilize lawful means of expression, including NHTSA for safety issues, and online forums for further discussion.
📺 Videos mentioned
Is TH-cam HIDING my channel? th-cam.com/video/H18GyZffGO8/w-d-xo.html
Two RV companies that REFUSE to help their customers: th-cam.com/video/S3CI7ql8sng/w-d-xo.html
RV companies that ARE doing it right: th-cam.com/video/A-TDD8sSMt4/w-d-xo.html
They got a buyback (thanks to this channel): th-cam.com/video/PV_ytjlyZ7w/w-d-xo.html
Can't use my RV due to factory mistake: th-cam.com/video/_KzcS-faF0s/w-d-xo.html
RV maker blames customer: th-cam.com/video/A3wVqdq67F0/w-d-xo.html
STILL not fixed: th-cam.com/video/XeiF6lnuyOY/w-d-xo.html
This video caused Jayco to buy it back: th-cam.com/video/4L6i4yr4wx0/w-d-xo.html
This video caused Alliance to buy it back: th-cam.com/video/PV_ytjlyZ7w/w-d-xo.html
This video caused Fun Town RV dealer to buy it back: th-cam.com/video/XeiF6lnuyOY/w-d-xo.html
💙💙💙 Shout-out to our Patreon Super Fans. Thank you so much for your support! 💙💙💙
Andre Balogh
Mary Adham
Patrick Armendarez
💙 Join me on the Patreon community and get the inside scoop before everyone else! - www.patreon.com/LizAmazing
Good to see your videos again they haven’t been on my feed for two weeks
Your doing a Great service for people and You tube should be happy you get a great crowd. 👍
@@greatdaneacdc Hey there! I haven't missed a week but TH-cam has been hiding or burying my content. See more in last week's video about exactly this: th-cam.com/video/H18GyZffGO8/w-d-xo.html
I really think you should go back to the old interview style. That shows the back and forth. With you and them .
Liz
The company that builds higher end very expensive RV with class 8 semi chassis is called trans West Truck and RV 😊 they give each customer the owners 24/7-365 cell phone number for any problems
I have said it before, and I will say it again: There needs to be a Federal Lemon Law for all RV products!
Never gonna happen
@@NunYa953 and why is that?
@@williamw5604
For a few reasons:
1. RV manufacturers just put the pieces together. They manufacture very few components.
2. Not enough RVs are sold to justify the political gamble of passing such a law.
3. RVs are considered a luxury and cars are a necessity.
4. A lemon law would take the already ridiculous price of RVs and make prices even more ridiculous
Exactly! There should be, as part of the Lemon Law, a clock that starts the day you drive out of the dealership and buyers, users are guaranteed a percentage of time the RV is useable, or it is a Lemon. Having your RV sit a a dealership waiting for repair is just insane.
@@NunYa953 I disagree,
1. every vehicle out there has third party parts/vendors where they just assemble it, the auto manufacturer stands behind those parts.
2. It shouldn't matter how many RVs are sold, a lot of them have issues, and that is our (consumers) hard earned money.
3. A car is not a necessity anymore than an RV is a luxury item, I can get any where I want to go via another transportation system.
4. If having a lemon law increases the price by making them stand by their product so be it, people will by fewer RVs which in turn will drive down the price, and you will still have a better product.
LIZ.. You are like a dog on a bone... you never back down... And you don't take Bulls**t from anyone.... the world needs more people like you! ❣❣❣❣❣
Like😊😊😊😊M.T.G
@@lifequest7453 Personally , I cannot imagine a Jury when presented with all the video and the manufacturers techs saying the stuff is junk, would not find for every plaintiff...
RV sellers make time-share salespeople look honest
Yep. I hope the RV industry turns things around soon. So much room for improvement!!! Thanks for watching.
🤣👍🏾
Truth
Well Thor pays 800 a week. You think quality comes from that
Lol
These folks are so nice this is heartbreaking. I can feel the frustration and my blood pressure go up just watching this. Thank you Liz for bringing awareness to good hard working people who deserve much better. Buy back is the only answer here.
Steve Letho explains why buying an RV is insane.
NEW RV's are insane to buy.....if ya find one older than say 2014 it will be better than a new one
Insane in the membrane.
Buying an RV is not the concern.
The concern is can you trust the manufactuer to build your RV in good condition to last a long time.
When you buy new, you never see the frame, the electronics are all brand new. You really can't do a good
test on the RV and its functions until you own it.
So for a new RV I say NEVER buy a new model until it is tested by other owners.
Sorry if you are being the guinny pig here, but you really need to wait a year or two then check the repair records
for that manufacturer on that model. The longer you wait, the better.
This is what we are seeing with the frames, and as they get older, more RV's with frame damage is being reported.
Older RV's can be good but you have to spend a day going over it.
The big concern is roof leaks and good walls.
for the right price, you can replace everything else if needed and they dont have the crazy electronics in them.
for a Motorhome, you want a good motor as well. Have a mechanic look at it.
you really need to change the oil and look at the oil. Transmission fluid as well. Brakes and a good running engine.
Buy brand new and you may be opening Pandoras Box (if there is an RV called Pandora, I was not pointing you out.)
@@dopeytripod
It will have issues, too.
Unless the owner did upgrades from the roof down.
It was a great video of Steve's!!!
Liz, what you've been doing for a while now is invaluable and at this point, I don't understand how anyone would NOT know the huge problems w/this industry right now. Do NOT buy any new RV right now. Period. Make other plans. Until the ridiculous demand lessens, nothing will change.
I think these videos from you and other RV TH-camrs are the best thing to ever happen to the RV industry.
We had several different models picked out from different manufacturers that we absolutely loved and WAS wanting to go look at them and decide which one to buy.
But now we are not wanting to put our money into any of them because all 3 models we have seen very disturbing videos on just recently.
Until these manufacturers straighten up and start caring about their customers I really don't see us buying anything. Just staying in hotels would be less stressful
Absolutely! Do NOT waste your hard earned money or the time you have left on this Earth fooling with this junk.
After years of doing the RV thing I’ve come to realize it’s way cheaper, easier and more comfortable to just get a sweet truck and rent a cabin.
Build your own
@@constantinmereuta6162 I did. I have a lake house and place in Costa Rica.
The big thing of these RV companies is their warranties are essentially worthless. If someone is buying an RV they need to think "Can I afford to completely repair this on my own dime".
I thought it was telling when my fathers 2024 sunseeker only came with a 1 year warranty on the coach.
My Jayco came with 2 years and they even fixed things after the warranty expired. I love my Jayco and getting a tech that is skilled isn an issue. The young Demcocrats dont have skills to fix
You are so right. Typically, the coach warranty is a limited warranty of 1 year. By the time you use it enough to find the bugs, the warranty is over. I have had several different brands of RV vehicles over the last 30 years. Each vehicle I had, I ended up taking back to the dealer to have it fixed. Even if my nearest RV dealer sold the same unit (or a sister twin under the same manufacture but different model - eg, Sunseeker versus Forester). The closer dealer always said they wouldn’t work on warranty work. Extended warranties can be difficult to use. You have to find a dealer that will honor the extended warranty. It isn’t like a car. If you need your Chevy worked on, you can usually take to any Chevy/GM dealer. My Chevy gets its service from a Buick/GMC dealer and the Chevy/GM warranty are accepted. Your Ford E-series unit can be taken to any Ford dealership that services commercial Ford trucks. It is good that the Ford warranty is longer than that of the coach. If you Ford mobile service in your area, you might be able to get them to come out and change the oil on your Ford E-series motorhome. I did it and it cost the same as if I took it to the dealer.
Getting an inspection or checking every single thing is a must. Don’t get in a hurry. Don’t take delivery till everything this is working. You will still have issues, but at least you know you started out good.
And this is why I have changed our retirement plans to buy an RV. No way.
Sorry to hear that. There are some well-built new ones, see my recent video or just get used. th-cam.com/video/A-TDD8sSMt4/w-d-xo.html And thanks for watching.
Buy USED 🎉 from someone that used their RV regularly.
Agreed100% we changed our minds also!
So you got to retirement age and you still don't realize that most people are happy with their motorhomes?
@@piggy310 It's about risk management. With all that's going on in the world, some of us are not willing to take that nest egg and take the additional risk of an RVV right now. From what every single dealer has said, including nearly all TH-cam creators, you WILL have problems with ANY RV - it's a part of owning an RV. So for now, some of us will stay on the sidelines.
I'm convinced RVing is a DIY thing starting with an empty vehicle.
If you install components you will know how to ensure installation is correct and be able to fix/replace components.
I WISH we could do that. At 71, I don't have the abilities I did at 21. Nor do I still have the tools. ENJOY yourself while you are young enough to build your dream camper(s).
I dunno, I have a 95 Chevy p30 frame class a and it’s built surprisingly well. It’s currently stored in temps of 30 f to 120f since 2020 and I’m impressed with how it has held up also in high winds. Resisted theft twice. And it has a 454. Iv used it for years and everything still works, the onan emerald plus 4K is the one thing that gives problems
It pays to build your own. If you are handy you are fine. If you are not... Stay home
@@XCX237 if it paid to build your own I would have done it. Winnebago met or exceeded my expectations in every way. If I had to get another one I’d buy a Winnebago class a from 20 years ago. Built to last
I dont think there's any other industry on the planet that treats their customers as poorly as the majority of RV companies do. It seems that ever since Covid, they have never fully recovered from the hit they took in quality. Each year, they make the parts cheaper and cheaper so that the big bosses can get a bigger end of year bonus
Yeah, it's not a good trend at all. I sure hope the RV industry turns things around soon. Thanks for watching
The RV industry Association brags how they are 'self Regulated'. 80% RVs are built in Indiana. They can do whatever they want.
@@Gina-misalsa Governor Mike Pence of Indiana fully supported deregulation of the RV industry for years. Any legislation that required quality control was quickly abandoned. That is why every manufacturer ended up in Indiana, so they could sell there shoddy product without repercussion. If you don't get it by now, then you should simply send your money to the nearest RV dealer as a gift, and skip all the hassle and heartache of being a NEW RV owner.
Covid?! Yeah that's no excuse. I bought a new truck (Nissan Frontier) a year ago and it has had zero problems. Then again, car and light truck buyers are protected by lemon laws and there's serious competition, so it behooves the manufacturers to not put out junk. It seems to me that the RV industry is an insular cartel with a hostile business model that involves treating customers like the lowest form of dirt. And this for products that cost as much as a house in some cases.
It seems like quality is missing from everything since Covid.
I feel bad for these customers, but I'm also thankful that this information is out here. I would never buy an RV after seeing these horror stories. Thank you for helping us avoid that heartache is how I look at it.
I'm never buying an RV, never. I'm going to get a empty cargo van and build my own.
That's the way. Thanks for this, Barbara, and for watching.
That's one way. It won't mean you won't have problems, but at least you'll know how to fix them.
Yep.
There are any number of good low-mileage used ones... try 10-15 years old. I have a 1991 Lazy Daze, don't use it much, only 65,000 miles, and would sell it for about $15,000. Howling winds and pouring rain here in Tombstone recently... and not one leak. Older RVs are better! And so many, many other very nice ones like mine for sale! Everywhere!
Good luck with that 😂
My husband and I recently decided to list our 1996 Minnie Winnie with about 85,000 miles on it in perfectly good condition because we don’t camp as much as we used to. All original appliances in fantastic working condition, and all bedding and seats still great, good and usable, comfortable, very strong engine and no problems whatsoever. After seeing several of these videos, we are reconsidering because we have a an awesome rig that gives us absolutely no problems even though we have never done the most meticulous maintenance.
Keep it! The older rvs are much more reliable!
Jayco should give them their money back...ALL OF IT.
That will never happen. There are very few if any states where the Lemon Law applies to RVs.
In February I bought a 1996 Holiday Rambler Endeavor LE 36' 460 engine F-53 chassis 23000K miles 141 hours on the generator just needs a paint job and it's mine and very well built.
Every time my wife starts getting the RV bug, I show her one of your videos Liz. I do not foresee an RV in my future unless something drastically changes. Thanks for fighting the good fight for those who have been taken advantage of by this questionable industry.
In England this would never had left the dealer from day one until a replacement unit was found or full refund as the unit would be deemed unfit for purpose by law.
Consumers are better protected there. Over here it's 'caveat emptor' and nobody caring once they get your money.
I've been sitting here most of the day trying to decide between buying a new RV or spending the weekend repeatedly slamming my fingers in my desk drawer.
Once again, your video posting is perfectly timed to save me some REAL pain and expense!!
Gonna' be a long weekend, but as a bonus, my office is air conditioned, nobody will be blatantly lying to me, and the Emergency Room has much better customer service that these dealership warranty departments! 😅
The RV industry is so broken! We have a class A and will probably never buy another rv! Thanks for all you do.
This is horrifying. They won't even make them a new set of keys????
So crazy for sure!!! Thanks for watching, Cynthia.
I thought they could notify the guy that took the keys with him, and have them Fedex back to them?
that would have been it right there for me, if you dont furnish a spare key, keep the coach.
You should check for your set of
keys on delivery and Jayco customer service has been good,
Sometimes customer are rude, I got my great deal on
mine and all rvs have flaws. You get them resolved during warranty and then your good. 22000 miles
I thought I had it resolved. When I picked the unit up. They said they would take care of me and get some keys. First. They said I needed to get the keys but then the other dealership in my hometown said they would get me keys and here we are 6 months later and I still don't have keys. Along with dozens of other issues.@@WillCop-ze9te
Thank you for posting, You just saved us from making a huge mistake.
We bought a high-end coach last Winter. Put a defect "punch list" together on our first trip and sent it to the dealer. They rounded up the parts and sent a "Tiger Team" to our location and fixed everything. Their service truck included a tire machine/compressor, welder, crane, ac recharger, power washer and shelves of parts and tools. Not sure why all the dealerships can't do this.
Yes, such a good example. Thanks for sharing this!
Brinkley has incredibly good customer service based on the experience of a Brinkley owner that I know. I am not in a position to purchase a Brinkley; however, if I had the $ to afford a Brinkley, I would be purchasing a Brinkley. I hope the company continues to provide the level of customer service that they have demonstrated so far.
What high end brand? We're looking at the Accolades
Why would you not include the manufacture’s name??? That’s strange
Well, when it eventually breaks down you know where to come and complain. That part is free.
I am not someone with an RV but I enjoy your videos. You are doing great work helping those that have issues with their RV.
This industry needs to be regulated. Think about how much just an RV company is basically scamming people. Imagine what all the other companies are doing.
It already is... I mean how much regulation do you want and how much will that cost?
@@piggy310 The RV industry is very lightly regulated. That is why they are able to get away with their shoddy practices and workmanship.
😅@@Road_Trip_Warriors
no, they just need to held accountable if they sell junk.
@@piggy310 You do not need more regulation, You need smart buyers and that would take care of it.
My wife and I built a new barn with a garage for an RV so that we could travel this past summer with our grandchildren. After reading so many nightmare stories over the last 1.5 years…regarding so many different once reputable brands…We have cancelled our RV purchase plans.
Some of my neighbors are talking about buying a new RV, and i beg them, please please, listen to liz amazing first,
You know it! And I did a recent video about which brands to consider, so there's that, too. Thanks for watching
Michael and Kris deserve a fully inspected and functioning RV. That said, buyers must not be swayed into taking possession of a brand-new RV without assuring everything works. Missing cabinet hardware, the rear awing, generator cover, missing key should have been more than enough to say keep it until everything is fixed.
You nailed it. I feel for them but they screwed up by not having it fully inspected.
@@RobertPeru2749 I simply can not imagine spending near $200,000 on anything without getting it independently inspected prior to taking possession of it. Incomprehensible.
That called an intelligent buyer! You do your research if you fail to do that its on you. You cant cry on socal media. Be protactive take the rv to the manufacture and they can fix it there. There is a lack
of techs He them it they
In California the lemon law covers RV’s. Even the attorney fees were paid by jayco. All it took was a demand letter.
Hmm. So we all maybe need to buy in California. That would make initial cost much higher though, because of California's taxes, but that'd be kind of like paying for insurance...
And this is why I love California. This state takes care of it’s people.
People hate regulation until it helps them.
@@sactopyrshep😂😂😂😂Have you seen California's crime crisis, or their homelessness crisis, or the fact people and businesses are leaving the state in droves?
Texas has a pretty good lemon law as well.
Bought a 1st year vehicle (not an RV) and learned a very hard lesson. Had engine issues that manufacturer did warranty without question. Have never bought that brand / manufacturer vehicle since.
Hearing these stories is a big reason I’ve decided to completely restore my 1992 Airstream B190. It’s already been a phenomenal class b, with real red oak hardware throughout but it’s showing its age so I am going to fully gut it, and rebuild it back to OEM spec but bringing it to the modern times.
Hang onto that oldie but goodie!
That's the way to roll!👍
I thought Class B was a mini van or a van.
@@Wisdom-Nuggets-Tid-Bits It is, it is built on a Ford E350 Extended chassis. It’s one of the most iconic Class B’s ever made!
@@MitchellCamps OK I have no idea what you are talking about but it is not important. The "classes" is very confusing. Thank you for trying.
My custom campervan conversion has had one issue in 5 years that took 30 minutes to fix. He didn’t even charge me to fix it. I live in it full time too. Carolina Van Builders.
I'm glad for you but unfortunately you are the exception and not the rule.
In one word, I can tell you what the problem is, THOR!
CooVee Coup = 2 Words
@@bryanmathew2079 Don't know what that means?
So I looked it up, seems you’re right. They own all the rv companies and all the suppliers. Guess when you’re that big you don’t need to care.
I continue to hear nightmares with RV’s that are under the THOR umbrella. Wish there was a lemon law in the RV industry. People should not be openly scammed like this.
They deserve a brand new RV or their money back. What a terrible experience.
Certainly this is a lemon, but I dont see why you didnt discover at least some of these issues when you test drove it and checked it out before you bought it! Thanks Liz, for trying to help these people! It left the factory in the condition it was in because they knew someone would buy it without fully checking it out, and they were correct!
The rule nowadays which we followed is you do not even sign the final papers until after the independent inspection and repairs are completed. Otherwise you have paid, they have their money, and end up in warranty land.
You got that right. Thanks for watching and for your comment.
LOL, "nowadays". LOL
After seeing many videos and reading forums we bought a 2005 class A Monaco Safari. Inspected, had had great care with many upgrades and cost was wonderful. I would never buy new or even from a dealer. This way you can overtly afford any remodel- however having a Motorhome is always more enjoyable if you completely understand your unit and are overtly handy and understand mechanics! Also good $reserves! Such a fun way to travel
These two seem like they would be a hoot to camp with! I hope this gets resolved for them asap
Yes, I thought they were good people, too! Thanks for watching and feel free to share this video to help get the word out.
I worked at Chevy and Ford dealers 4 + decades back. The chassis vs RV mfr stuff was an issue then. That RV almost assuredly has an interface, or at least wire splicing to provide sound through speakers built into RV inside and out. Factory sound systems nearly 100% have speaker specific fault codes and Ford may already know the issue is not with front factory fitted speakers on vehicle cab.
60 years old and was shopping for our first RV.
Not even considering it until the whole industry changes.
Ditto here.
I’ve been an RV’er for 38 years. It was better decades ago but I always had the same problems: leaks, constant resealing, water pumps, suspension. But they were made better 15 years ago, before we all wanted slides, solar, touch screen panels, etc.
But I do hope all the social media comments and channels like this force a change.
We purchased 8 motorhomes over 38 years, 6 used and 2 new. With a two or three year old rig many of the issues had been resolved. Or at least you don’t mind so much because you paid less. But the industry has always been high maintenance purchases. My 1996 Winnebago was the least troublesome, but no slides, no TV, no solar, no levelers, everything manual including the switches. We truly hope channels like Liz’s and all the social media awareness .
And we recently considered trading our 2022 Winnebago in for an Entegra but were disappointed with the build quality we saw on the lots.
Thank you for your videos
Looks like you're never gonna have an RV then. As an Entegra class B owner myself, my advice to you would be to find a coach that you like, have it inspected before receiving it, and don't dare take it off the lot until the dealer fixes all the inspection items.
I’m not a RV’r, but watch your videos because it’s a learning experience. Keep up the good work. You really are ‘amazing.’
Perfect timing…planning on shopping for a Thor/Jayco/Entegra product…NOT NOW! Thanks guys & good luck going forward!
Find a small and local company to build your RV. Several small companies that build out vans and truck campers. These niche companies are a bit more expensive but when you get to walk on assembly floor and talk to the owner of the company about your build that makes a big difference.
I would not ever buy a new camper . Your at it again Liz. You are truly amazing. Good luck people , you have a good person in your corner 🐼
Thank you so much, Charlotte! Have a good weekend.
Wife And I Converting Our 2015 T660 Kenworth Studio Sleeper Into Our Retirement RV. ARI In Shipshewana, In. Will Be Doing Our Conversion 😊😊
TH-cam TRIED TO STOP ME FROM WATCHING THIS, had to go to your channel first.
Liz just found your page !!! Thank you so much for standing up for owners like us out here on the road .
ALTERNATIVE SOLUTION
4x8 sheet of plywood.
Take it to a sign painter.
Sign should read in large letters "Don't Buy One Of These"
Mount the plywood sign on the side.
Park it near a busy intersection.
Take pictures and send to customer service.
THey will get a ticket for loitering or something. Those days are over. Way back in the late 70s a friend of mine's husband got gas at a gas station in his pick up truck. Well the engine was ruined? Ya want to know why? They put water in the gas. They would not pay to have the truck fixed and told them to pound sand to my friend and hubby. So my friend hung two painters boards together with straps. She hung the straps over her shoulders and there was a board in her front and a board on her back. She painted in big letters, "water in the gas". She walked back and forth in front of the gas station all day for a few days - now this is West Palm Beach at a BUSY BUSY intersection. So guess what, they finally gave in and got her husbands engine totally renewed or a new one - I forget. But today if someone did that, they could get them or the city could get them. Belive me, it is true.
Cool story bro you got anything within the last 50 years?
lol
These folks have a legitimate legal cause to file a suit against the manufacturer. It will be an easy win in the courthouse.
Unfortunately, it won’t. The Magnuson-Moss Warranty Act will legally allow RV manufacturers to attempt an infinite number of “reasonable repair attempts.” On top of that, the lemon laws that exist for things like vehicles do not apply to RVs. And on top of all that, every new RV owner is forced to sign documents that give dealers and manufacturers complete legal indemnity from lawsuits. Good luck finding a lawyer to take a class action RV lawsuit. Do you know why? The cases are unwinnable.
Wow! I’m impressed that Michael O’Connell even emailed you! He gave me his card at the show in Tampa and told me to call after the show to discuss all of the problems that I was having with my brand new Jayco Alante. I called him and left a message and I’m still waiting for him to call me!
Goodness. Did you try email?
Well, most customers are probably fuming at Jayco, so it stands to reason that he'll be ghosting everyone from now on.
We live in Europe.
I am so glad that we bought an old delivery van and converted it to a very basic RV.
Everything works! After all, how many weeks do you use such a thing. Basic is fine. What is not installed, does not break.
Oh wow, we just looked at a Jayco class A today and thought we decided on an Entegra with the same floor plan but after seeing this have decided not to buy an RV for now.
Honestly, Entegra is one of the better companies for sure along with Newmar and maybe Tiffen. We bought a 2021 Entegra Aspire new in 2021 and it’s been a very good bus. Few problems found during shakedown, but overall better than all the others we’ve had before this one. They took care of eveything and continue to help if needed.
I retired three years ago, it was always my plan to purchase an RV and camp around the country, after reading so many websites including this one from Liz I decided to not buy an RV. There was so many negative things being reported in the RV community that I was scared away from it. I ended up purchasing a Toyota 4Runner and outfitted it to an overland build and so far I am having a blast getting way off road and camping. Its very sparse compared to an traditional RV but for now it fits my needs. I may upgrade to an RV if things seem to change in the quality department in the future. Thanks Liz for informing us on the RV quality issues.
Been sprucing up a 1983 airstream 310 diesel motorhome to sell. Guess I better keep it.
I have the money to buy one of these things outright without a loan and I refuse to buy one. So instead I am found a really good school called the National RV Training Academy in ATHENS, TX. The class is $9600 and another 3600 to rent a cabin. For the five week class, but well worth it compared to seeing all of the massive problems I will have. Since there's one RV technician for every 800 RV's. I call that job security. Plus, with all the things that go wrong with these things, I should have a job for the rest of my life.
I bought an Entegra Odyssey and had major problems and in 14 months was not able to sleep in my bed. The wall bed broke they day i brought it home. Lemon Law! I git every penny back after contacting a lemon law attorney.
I thought RVs weren't eligible for lemon laws?
I was told with my car it would take 2 years to collect on a lemon law . I had leased the car for 2 years, so didn't even try to collect. The car was consistently in for repairs. They finally told me not to call GMC and tell them about the car anymore. Glad when the lease was up. Actually I traded it in early even though I had paid for extra mileage in the beginning. I had prepaid the lease of the car in full and they still had my husband cosign for the car. So many red flags we miss.
Thor acquired this brand in 2016.
I watched a channel yesterday. They had a channel that they had not posted on in two years they used their names on that channel. They now have a very successful channel now. They were staying in an RV park and had reservations for a couple week's. They had been there 2 or 3 days they got a knock at the door and was informed they had to leave the park. Come to find out they had done a bad review at a KOA camp ground on there old channel that was owned by the company that owned the park they were and they had been black balled at all that companies RV parks. Can you believe that one, Wow
Was just looking at one of these yesterday at a RV show. Thanks to this video I'm running away fast.
I'm sorry to hear you're experiencing this. I own a 2022 diesel 45-foot Aspire Entegra and have encountered some issues as well, but Entegra has provided excellent support to us.
Red flag number one, missing generator cover. Red flag number two, missing set of keys!
returned unit?
Get a lawyer
@@Freedomjustice-DC Yes genius, more money to piss down the drain!
Yeah, he did his research but did not follow through.
Thanks for posting your honest experiences with RV ownership. Approaching retirement age myself and toyed around with the idea of buying one. Guess I'll have to come up with something else. Costco has some wonderful all inclusive Cancun deals. Fun place, no hassle and nothing but a good time.
WOWOWOW!!!! So grateful for this video as I was just about to order the same RV!!! THANK YOU!
I have toyed with the idea of buying an RV but hearing these stories make me feel like I did the right thing by not buying a new one.
It is very, very sad that these manufacturers can get away with such poor quality. Our two year old Forest River travel trailer has been falling apart left and right since the day we bought it. We've dealt with a broken window, a stuck slideout, a water leak, a flood from the cheap standard faucet, and now a completely broken slideout. The inside of our slide separated from the slide box because there was only one screw holding up our couch and dinette. After taking it to the dealer, they told us that the manufacturer forgot to build supports in the slide floor and walls and that our RV was a manufacturer defect. All of the problems we have faced and are still facing have been caused by poor craftsmanship. IT IS ABOUT TIME THAT THESE RV MANUFACTURERS START CARING ABOUT THEIR CUSTOMERS AND START BUILDING QUALITY RVS.
You know it! It's about time we gather up and march down main street in Elkhart! Not that that would make much difference. I'm hoping these videos will help wake up the industry. Thanks for watching and feel free to share this video.
@@LizAmazingThere’s an idea!😂 I really think that your videos are definitely making a difference. I might need your help with my family’s RV if the manufacturer does nothing! Keep up the great work and keep making these videos!!
Hey RV Talk!! I love your channel!
@@DavidSmithfield Thank you!
Governor Mike Pence of Indiana fully supported deregulation of the RV industry for years. Any legislation that required quality control was quickly abandoned. That is why every manufacturer ended up in Indiana, so they could sell there shoddy product without repercussion. If you don't get it by now, then you should simply send your money to the nearest RV dealer as a gift, and skip all the hassle and heartache of being a NEW RV owner.
Our 1st 2002 Jayco 5th wheel was excellent with no issues what so ever. When we wanted a new model with a different floor plan we never looked at anything but Jayco. We bought a 2018 Eagle HT 5th wheel which from day one turned out to be a lemon. Some of the issues were not caught by the dealer through a supposedly pre delivery inspection. Using the bathroom sink the first time the p-trap leaked all over the undercabinet.. Loose bolts within the slide adjustment, entry steps, lights over dinette. The last straw was a possible frame issue near the gooseneck. I fixed many small items myself because our dealer was 4-5 hours away. Had a local RV tech check for frame flex and he found that the screws holding the floor to the sidewalls in the gooseneck were too short and some missed there mark which led to the side wall separating from the floor. Paid $2000 for this repair as Jayco said the warranty period was up. Traded it shortly after that and bought a TT from a different brand. So far so good with our new TT.
I hate it for these folks. They seem like good people. Their RV is the definition of a "Lemon". All states need to adopt "Lemon Laws" for RVs, especially motorized RVs. These things are so outrageously expensive and overpriced that there's no reason that the manufacturer can't hire more quality control people. The dealerships also needs to do a REAL inspection before taking someone's money. The lack of regulation for an industry this big, is totally unacceptable and frankly Un-American! Thanks for holding their feet to the fire Liz. Keep it up!
Governor Mike Pence of Indiana fully supported deregulation of the RV industry for years. Any legislation that required quality control was quickly abandoned. That is why every manufacturer ended up in Indiana, so they could sell there shoddy product without repercussion. If you don't get it by now, then you should simply send your money to the nearest RV dealer as a gift, and skip all the hassle and heartache of being a NEW RV owner.
Their customer service is summed up like this: this shiny new vehicle has one job: to get it off our dealership property. After that, it’s a brake-light warranty…..once you can’t see the brake lights anymore, the warranty ends.
Oh I feel so bad for these people!! You’d think you could trust a brand new item to be top of the line. Especially considering what you pay.
What a nightmare!
My wife and I have a 2017 Grand Design Imagine 2600RB. We have had no major issues and only a few minor things over the past seven years, none of which needed a trip to the dealer. My experience with Grand Design Recreational Vehicles is fantastic and their customer service is top notch..
Very timely - we were looking at Newmar, Tiffen and Entegra for class A. Entegra now off the list due to customer service comments - kicking the can down the street. Can't take the risk with our schedules, and will not pay out that kind of cash for crap. Thanks for the heads up.
We have had a ton of issues with other manufacturers and really can say our 2021 Entegra Aspire has been pretty phenomenal. Well built and Entegra has been good to us for the most part. We bought it brand new and we’re at 18,500 miles now with only minor issues.
Thank you!!!!!!...........for this video. I cancelled my purchase and I made sure my deposit was bulletproof. Yikes I feel like I dodged a bullet.
Liz, great video. Video idea for you. Getting a lawyer and asking what you should and should not sign when purchasing an RV. These dealers are having you sign away everything that holds them accountable. At some point, you have to refuse to sign something that will be detrimental to you. Then if they don't want to sell it, you walk out.
Great tip, thanks Mike!
We are in our 60's and love tent camping. You can get the best bedding, tent, camping furniture, heaters, etc... For a tiny fraction of these... Stay for 1/2 price at campgrounds with showers, water, trash using the NPS senior pass.
This IS LITERALLY stupid on the manufacturers part!! I really hope these people get their money back!!!
We have a pull trailer Rv 2022. It had a list of issues that was repaired by the dealership when we first got it. Ever since then I love it!! it’s great. No problems. My hubby keeps talking about getting a drivable. I have been showing him these videos. I will never buy one. No way. Especially knowing it took 3 months to get our trailer back. I Can’t imagine getting one that has an engine. So sorry this happened to this nice couple.
Thank you, lizamazing. I will never buy an RV! Van, for me, build it out myself
You have the best plan. The inspections sound great and may catch a few things but it's the real world drive down the road days after you take the delivery that an inspection does no good.
That's the way. Lucky you that you are that handy! Thanks for watching.
Exactly, what I was thinking.
You must not have heard that old axiom "Never buy the first year of a car" Guessing that works for RVs too!!
Grew up camping. Have no interest in retiring and traveling. We used to dream about it.
Now, RVs built with cardboard and staples, RV parks booked months in advance and RV parks denying access to ver expensive beautiful coaches because they are a year “too old.”
Thanks to Liz and other channels my “new” retirement travel trailer is a 12 year old all aluminum and Azdel unit with zero wood. Thanks Liz.😊
Keep it up, Liz! God bless! 😁
My first RV was an old 1958 Divco milk truck. I had just graduated high school and was chomping at the bit to see the world. A candy apple red paint job, cabinets and built in beds I made myself, a few other amenities, and I was off. One of the best times of my life was turning that old milk truck into an RV. It was slow, but it was a hoot to drive. And questions about what a Divco is, go online and check them out.
Unfortunately the Jayco of old is not the Jayco of today. In years past Jayco had a reputation as a quality product as did other long time RV manufacturers however most of those product lines are under the umbrella of one or two conglomerates. A long time ago we had a mid 90's Jayco class c motorhome. It was a well put together RV, never had any issues and really enjoyed it. In late 2007 we got the bug for something bigger and our eyes got bigger than our stomach and we bought a new Jayco Supr C. Our first 3-4 months of ownership it was pretty much in the shop with issue after issue. We struggled with that rv and continuing issues for two years and finally gave up, got rid if it. I was really disapointed with the poor build quality after our positive experience with the first Jayco. In the intervening years we had a couple of other used motorhomes that mostly turned out positive. In 2016 we decided to downsize to a towable and looking back, God help me I don't know why but we ended up choosing a Jayco. We bought a new Jayco Whitehawk. First off we had a few minor issues that were taken care of quickly. After a few months some other issues started to surface one of them being a major problem with the floor. It turned into a nightmare dealing with this. There was a fix for it but the dealers were reluctant to do the repair (pretty much refusing) saying that Jayco would only pay them for about half the time it actually took to do it. I spoke to Jayco customer service reps numerous times who told me "They would work with me on it" take it to your dealer. When I told them no dealer wanted to work on it because they didn't get paid enough for the job they still insisted I take to the dealer, they would work with me. NOT. In the end I got tired of the whole mess (probably their goal in the first place) got rid of it and moved on. I've made a vow I will not touch another Jayco product.
Oh goodness, so sorry, Danny.
We bought a brand new Fleetwood travel trailer in 2000. That thing was great. Very few issues for 20 years. Then we sold it and bought a new Jayco Alante motorhome in 2020. Wow! I have never seen such poorly manufactured garbage in my life. We had more problems in the first year than we ever have with our Fleetwood, including failure to start (which required a $900 tow to the dealership), trim, literally falling off while driving down the road, electrical outlets that were never hooked up, that annoying whistling sound from a large side window that had to be replaced, etc., etc. So sorry to hear your experience was much worse.
So I’m in the middle of looking for a new truck for our new Rv. Needless to say I am a Ford person, but since Ford refuses to fix the touchscreen and points the finger at Jayco. I am not sure they would replace one on the F450 I had planned on buying. I’m definitely not going to spend this kind of money on one now. Ram here I come. Liz you can show Ford thus comment. I have owned 2 Ford trucks. I current own one. I have owned an Eddie Bauer Expedition and 5 of their cars. I am sick of big time manufacturers of automobiles, rv’s, and other high dollar products not standing behind their products! United and don’t buy it! When Bul--t talks(the manufacturer) Money Walks (MINE). It’s the only recourse customer have. SPREAD THE WORD! LIZ! SHOUT IT FRIM THE ROOFTOPS! As usual an amazing job!
Thanks so very much for your support, John! Feel free to share this video to help get the word out. I agree that Ford needs to stand by their product.
I dunno about Stellantis products these days. If I had to choose, It would be a Chevy Silverado 3500. Either way, you won't be Found On Road Dead.
RAM? RUN RUN RUN FAR AWAY!
@@hotpuppy1 I like the inline 6 cylinder engines. I loved my 1972 F 100 300cid 3 speed column shift. IMHO inline engines produce more power efficiently
Thank you for exposing this!! So thankful I purchased a 20 yr old Rv… zero problems. So far just standard maintenance.
Not sure if this unit was made in Idaho or Indiana but I will refer to it as Indiana RV junk! I put full responsibility for the lack of workmanship and quality on Senior Leadership for Jayco. They are ultimately responsible for the integrity of the end product. Goodluck!!
Indeed. I sure hope they make things right for these guys. Thanks for watching
Wow we have an older jayco trailer, so glad we got ours years ago
We bought a used 2018 Jayco fifth wheel that has been problem free. We are NEVER buying another rv. It’s not worth the risk.
So we have 240k airstream class b. It has been a total horrible nightmare.
Brand new, so we thought it would have no problems.
Awning blew off, alarms going off, step is stuck. Motor screams. Screens are broken, hot water does not work,macerater does not grind. Has been in shop more than the 2years we have had it.
So much has gone wrong. But we can’t get our money back so we keep paying.
It’s been terrible.
And you have an Airstream, supposedly the Cadillac of RVs. 🤬
So much for making products with PRIDE! That’s terrible. My suggestion is to take someone from the dealership with you for 24 hours and try everything. I know that sounds rash but really, where’s the pride in American RV products! Keep fighting Liz, you are making a difference!
Thanks so very much, Carl! I think it's a good idea to spend the first night in the dealer parking lot so you can test everything.
@@LizAmazing Our Grand Design dealerships here in Texas and Oklahoma (McLains) does that, they have full hookups to try things out, even after the walk through. 👍
The best think to do these days is buy used with an inspection, Hi Liz !
Wow! My 'RV Black List' is getting longer and longer.
Yeah, I'm not surprised. Hoping the RV industry turns around soon. Thanks for watching.
My "RV Black List" is basically I not going to buy one. The RV industry is killing itself. Same thing happened to the bass boat industry. Used to be lot of manufacturers and competition. Now just a few big one's own everything. Even if the nameplate is different, the conglomerate behind it is still the same.
@@kmbbmj5857 Just a few megacorporations make lawnmowers and landscaping equipment. Also power tools and appliances. The bigger the corporation, the further their leadership is from the customer. The quality in everything is dropping because the few mega-corporations control the whole industry and all that matters to them is that they make profits. Their great size gives them leverage with politicians. They won't even notice the loss of one or one thousand customers because they will be replaced by disgruntled customers leaving their competition so it all balances out for them. Welcome to unrestrained unregulated capitalism and the end effect that brings. BTW I'm a businessman and therefore a capitalist; I just see things clearly.
Mistake number 1 never buy initial production run. Liz is right about the inspection for new rigs. I did that n exited deal
Great stuff, can’t wait for your next video, Liz Amazing is AMAZING 👍👍👍👍👍
You are so kind! Feel free to share this video to help it go viral.
Thank you for sharing this. My husband and I have been looking at this exact model. So depressing. I hope this couple can find some satisfaction.
Buying an RV is throwing your money away.
It's really important to accurately document EVERYTHING like these folks have. It should be standard practice in these investigative videos to mention the names of the dealers and or company rep names so we all be aware of where the traps are in this industry. Nothing sanitizes like a little sunshine on a problem. Just for reference, I purchased a Jayco Eagle in 2001, same problems and crapmanship in those days too, not much has changed.
I think the RV industry has been allowed to do shabby work for way too long. Several things need to be implemented in order to make them responsible; legislation that would create a system of check steps to minimize the number of defective units from ever leaving the grounds of the manufacturer’s. Penalties for defective units and required timeframes to get them corrected. Then if unable to meet those requirements the manufacturer would be required to accept a return of the defective RV and provide the exact same model (including any purchased add one) delivered to the nearest dealer for delivery to the customer at no cost. 17:40