Business English - Telephone calls

In this business English lesson, you will learn how to make a telephone call.
You will learn several business English expressions used when making telephone calls.
In particular, you will learn business English phrases and questions for the following common situations:
How to ask to speak with a particular person in a department.
How to introduce yourself and identify yourself over the phone.
How to explain why you are calling the company.
How to leave a message with a secretary or assistant.
How to ask when the person will be returning.
How to say that you don't understand something.
How to ask someone to speak more loudly.
How to thank someone and finish the telephone call.
There are many examples and lots of new English words in the video. I advise you to watch it, listen to the pronunciation and take notes.
IELTS online course with practice tests and ebook: bit.ly/2UpjwKH
Online English lessons & speaking practice: goo.gl/k2BHuw
More English video lessons:
Sales meeting: • Business English conve...
Booking a hotel room: • English conversation w...
Prepositions of place: • Prepositions of place ...
IELTS online course review: • IELTS online course an...
Andrew,
Crown Academy of English
www.crownacademyenglish.com
/ crown_english
/ crownacademyenglish
Photo credits by FreeDigitalPhotos.net
)“Business Men Talking Over Phone” by photostock
)“Cheerful Secretary Advising Her Client” by stockimages

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Another useful lesson.
Greetings from Italy

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Thank you, Andrew!

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Thank you

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[@CrownAcademyEnglish]

Excellent, I am glad that you like my lessons. Thanks for the comment.
Best wishes,
Andrew

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[@CrownAcademyEnglish]

You're welcome. I'm delighted that you like my lessons. Thanks for the comment. 🙂
Andrew

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[@CrownAcademyEnglish]

It's a pleasure. Thanks for the comment. 🙂
Best wishes,
Andrew

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[@CrownAcademyEnglish]

Thank you very much for your comment. I am pleased that my lessons are helping you.
Best wishes,
Andrew

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Thanks!!! This video was super useful for me! I would like more videos about office situations, that gonna help me a lot in work

[@oscarroblesperez4999]

Hi Andrew, once again thanks a lot for this kind of videos are so helpful, could I use for a formal request this sentence " if you were so kind could you send your price list, please". Many thanks in advance.

[@australianenglishwithjason9518]

Hello Oscar. I think you mean "Would you be so kind as to send your price list, please." It's a very formal and polite sentence. Best wishes and good luck with studying English.

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Danke dir bre

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[@CrownAcademyEnglish]

Hello. Thanks for your comment. I am happy that you like my lessons. Here is the full list: th-cam.com/users/CrownAcademyEnglishvideos
Best wishes,
Andrew

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It's awesome! Thank you sir!
Please, my question is which probably means ' was going ' in the following question :' who was mr. smith going to new house with '- past continues OR the future in the past ? And is 'was going ' the same as 'was going to GO'? Thanks a lot sir!

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play in 1.25 speed

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Could you teche something about logistics lessons.

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Thank you sir..for this videos... it’s useful for me and what I have to do for listening the pronunciation Bec that’s my problem ... give any ideas....

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I need vocabulary ..

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I need to work on the calls flow...it's hard...I hope to make it to the end!

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What is your Nationality?Are you working at call center?