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- เผยแพร่เมื่อ 25 เม.ย. 2018
- Want to be a Lyft driver? Use this link before you sign up for both of us to get bonuses! www.lyft.com/drivers/MUNCHKYM
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Feel free to ask questions in the comments and I'll answer them in future videos!
Video Of Passenger Canceling Mid-Ride: • Woman Tries to Get a F...
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Uber should not allow a rider to cancel the ride once it starts, I have no idea why this is even possible. It sounds like UBER does not protect their drivers.
Rod B. It’s possible and needs to be so drivers cannot scam riders or because drivers may pick up the wrong rider.
Most phones have GPS though, so if the requester/driver are within a couple feet of each other during the trip this means the rider is valid and should not be able to cancel.
I'm a new driver. 1 week new and i already hate uber. Uber is a freaking joke and a scammer
I agree. I told Uber the same thing. Why can a passenger cancel mid-trip while in my car? It shouldn’t be possible. They should only be able to cancel before the trip starts. It doesn’t make sense!
she just told you why, it's in case the wrong pax gets in the car and the driver takes off. I've had pax cancel on me 10 seconds before reaching the destination during a 2x surge ride. I just called uber, they traced the pickup and saw what the trip should have paid and reimbursed me. Dunno what happened to the pax.
LOl you are right about the tip thing, everytime people tell me they are going to tip me well, they never do. LOL
Graftanker 98 Haha right? Never believe then and you’ll never be disappointed :P
Haha that's so true.. 99.9% of people who actually do tip, never mention anything about it.
Graftanker 98 people are so full of shit
Same here...
I am glad I am not the only one to notice this! I find it really funny that people who actually tip never mention it and those who say they will tip never do. While I find it funny I don't get it either. Why tell me your going to tip when your not? I don't care if you don't nor do I expect them to tip.
If they claim that they are going to tip me because they have a request for me then thats dumb too. There are things I will do regardless whether they tip or not because I like to give good customer service. And if its a request I am not willing to do then them claiming that they will tip me is not going to change my mind.
I only do UberEats now, but somebody tried to scam me and say I didn't deliver their food. I anticipated this happening at some point, so I downloaded a spy camera app on my phone.
I sent Uber the video of me getting out of my car, walking to the house, ringing the doorbell, asking the customer the name on the order, the customer telling me the name, and then me handing him the bag and saying "Here is your 5 Guys order, Robert. Hope you enjoy your Cheeseburger and Fries."
Uber gave me back the money the customer tried to scam me out of.
Frost Shots Omg that’s amazing haha
Tried doing the Uber eats deliveries, It's horrible. In the last week we've had horrible thunderstorms but I still went out to make that extra money. It was a bad experience, in Miami Beach there's no parking by the restaurants you eather have to park in a parking garage or valet park. Then when you get to residential areas it's zone parking permits. So you have to leave your car double park on the street and go inside apartment buildings to wait for someone to open the gates. Someone wrote a review saying that the food looked like I tampered with it. Also that I didn't explain the food to them I delivered it and left. Well pooring rain, doubled park, person did not have the audacity to open the gates therefore I am wet and my special food bag is wet. After 10 tries I just press no thanks button and continue driving I actually make more money transporting passengers. I believe that Uber eats it's not good in all markets.
if they live in VA, give me the address of the person who tried to scam you this way
May I ask what is the spy cam app that you are using? Should we have to add a sign in our vehicle saying that we can record ?
Never had any issues with ubereats could be because of the location I live. Idk. Or just luck. I like ubereats but not consistent business between orders
Thank you for uploading, you are probably one of the only TH-cam bloggers who actually drives and knows first hand what really goes on within the rideshare industry and your videos are never filled bulls**t....good info for both new and veteran drivers, keep it up.
Thank you, that's very kind of you! I'm definitely trying to keep everything as helpful and fresh as possible!
Thanks, Kym! Very good video.
Thank youu!
In my 8500 trips I've had every one of those things happen to me.
Dave the Uber Slave Good!! Hopefully you never do!
They all happened to me. Except for the Uber employee one.
Dave the Uber Slave OH, I misread the comment, I’m dumb! Haha I thought you said they didn’t happen to you. That suuuucks!
Your not dumb. I misread it as well. :)
stan blank Stan, 25% is what people recommend to be safe, but the actual number is more like 15%-20%. I personally don’t put any away because my other job takes out a lot and covers it.
I really like your videos. They are very informative. I'm thinking of trying to drive for Uber and Lyft and have been doing a lot of research. Your videos have been the easiest to understand so far.
Jim Thank you, I’m so glad they’ve been helpful!
thanks and you are kind to drop your valuable tips
Barkath Ullah You’re welcome and thanks!
I just started with Uber but havent taken any passengers yet. I wanted to get the most info possible before I actually started. I like your video the most out of everyone elses I have watched. I actually learned things from you that I never knew!!! Thank you soooo much!!!
XxAliceLuvsJasperXx Thank you so much! Good luck with your first passengers and drive safe!
XxAliceLuvsJasperXx one more tip keep your car clean as possible . I clean my weekly and make sure seats are clean to . ( Like people leaving behind dirt or make up .)
So, you like it
SammieDoodlz then you haven’t started 😂
Love your videos. You got straight to the point and don't babble. Thanks so much
G Pop Thank you so much!
Thanks alot. These tips has help alot and brings up more ideas to not get robbed or scammed from customers. Thanks again. Keep up the good work
Lychee Vue Thank you, I’m glad it was helpful!
Thank you for the info. You are very cool!
John Looney Thank you! I do try! Haha
Cool, informative video! Thanks!
Thank you, happy to help!
Loved this one Munchkym ! Gonna give serious consideration about the Vantrue dash/cabin cam. Keep up the great work and look forward to watching and catching up with all the ones you've done so far :) Love your 'tude" too ;)
Thank you so much!
SOOO much awesome info! Thank you! You rock!!!🤘🏼😜❤️
Thank youu!
Fantastic! Well done! Loved it!
sonia soares Thank you!!
I’m new at this waiting on my background check you're a lifesaver. thanks for the great tips.
So happy to help!
Thank you for this very informative video, i'll make sure to watch out for these
I'm glad it was helpful and I hope you never experience one!
Any location that hands out memos or flyers on how to scam drivers need to be banned as a pickup location by Uber/Lyft. Whether it be a college, law firm, park, etc. if you know any place participating in this take a copy of what there distributing, walk into your local hub and ask for one of the higher ups at that location. Also tell them that the particular location needs to be boycotted by their company. Also take it to a news outlet.
Dano Smith There is no way they would ever do that, and I wouldn’t support such a drastic measure. But those people should be banned and Uber and Lyft should have better policies to ensure people can’t create multiple accounts.
PUGGDAD all over Georgetown University!
So glad to see you back on TH-cam. Hope you had a nice restful vacation. I just got back from Las Vegas myself and ready to start driving again. Been about 2 months since my last passenger in my own car.
Thank you! I went to Texas and had a great time! I'm going to my sister's wedding next weekend and then I will also be out there driving again!
bless your soul for this generous info
Aww, you're so sweet!
You're a sweetheart for making this video. Thanks.
Galactic Scholar Consciousnesses Aww, thanks!
Thanks for valuable information ! You’re Amazing !
Mateen Abdul Thank you, I’m so glad it helped!
Fantastic Job! I've been looking at dashcams myself! Thanks for the gear recommendation. As I mentioned on Twitter, you're more than welcome to discuss the realities of being a rideshare driver on Fearless Fridays!
Fearless Fridays Thank you! I very well may, just gotta see when it makes sense!
Great video munchkim, I actually have a lot of passengers in the Miami area that ask me to stop at a market or a liquor store so they could buy booze for their party or get together that they're going to. Sometimes I am afraid to say no because I don't want them to give me a bad review. On Friday the 6th of this month I picked up a couple on uber pool and they asked me to stop at the supermarket, they got a 12 pack of beer and a couple of bottles of wine. Like you said they will say to you they will tip you well and they don't not even give you a dime. I had a 4.91 rating until someone gave me 1 star and commented that I have a lack of professionalism. After that I stopped giving candy and little water bottles to my riders on both Lyft and Uber. I just got tired of cleaning up candy rappers and water bottles because my riders can't put the trash inside the trash I have can in the center of the car. Right now I am starting to feel that people don't care about the fact that it's your car, your insurance and I am doing this to pay my bills. Great videos I really enjoy them.
Robert Rios Yeah, I totally understand! It’s hard to balance the line to prevent being taken advantage of but also staying professional. People can be very disrespectful and not understand the other side. But I’m glad you’re still out there making that grind!
Over here in Miami you always see in the local news how drivers are stopping the rides and kicking customer out of their vehicles. I picked up this guys that would not put out his cigarette so I told him that I would give him a few minutes until we go. But homeboy insisted for me to put down my windows so he could smoke. I actually said no to him, I told him that this is not an uber car this is my personal car and during the day I transport my kids to school. Anyway also cigarette smell is very hard to take out of a car. So he tells me I am paying you for a service. I once again told him to smoke outside and we'll continue the ride. I noticed that he was intoxicated my whole car smelled like sweat and alcohol. All of this because I didn't want a bad review again. So like you said people are rude, they don't care but we need the extra cash. The market here in Miami and South Florida are a mix some people are really nice and respectful some are rude and think you're their personal limo driver or something, very demanding and at the end of it don't even tip you not even on the app. Some people even complain to me about how expensive Uber down here has gotten and have the odasity
Sorry I had a call, but yes some people have the nerve to tell me that they don't tip cause you guys make a lot of money. Thank you for answering you are actually faster than uber answering back. Be safe and I wish you many blessings.
I love the insight you're providing as I am about to drive for Lyft!! Keep up the good work and keep making these videos!
Happido Dogge Thank you, I’m so glad they’re helpful!
@@munchkym hey how do I add your driver code in Dashboard?
Thanks Munchie - you rule!!
paulseylv Haha happy to help! Thank you!
Informative. Thanks for sharing, this was one of the better videos regarding scamming, good job.
Thank you so much, I'm so glad!
Hey...I absolutely adore you. SOLID TIPS, thank you. I'm a week-old Uber right now and mostly enjoying the experience. Definitely going to hit your library of goods. Thanks again and keep up the good work.
Thank you so much, I'm glad it's been helpful!
Very informative. Thank you
Yay, happy to help!
Good info, young lady. Thanks for the info!
Thank you, glad it helped!
Do you gave a new TH-cam channel? I enjoyed your content so much; you give off such a positive energy that always brightens my day!
Thanks for the tips and info
brandon thomas You’re welcome!
if i get on uber with you, watch out because i'm not getting off until fares goes to 1 million i guess.
This is... a very creepy and threatening thing to say.
Thank you for this video. Still thinking of becoming a Uber/Lyft driver.
Best of luck, I'm glad I could help!
Nice info!
Thanks!
I've been really looking into driving for uber because i'm broke...your videos have really shed a light on a ton of things I was curious about....thank you :)
Thanks, Jim, I'm so glad it's been helpful! :D
Thank you. I'm a newbie, a few things you said l definitely needed to hear...
John Curtis Happy to help!
I love your videos.... I subscribed and i wanted to say that your videos have helped me with my job with uber and lyft. Thanks girlee!!!
Thank you so much!! I'm so glad it's been helpful and thank you for subscribing!
munchkym your welcome! Your awesome and your videos is awesome!
Thank u for the great tips!!!
Happy to help!
Thank you for your great insights and for your rapid-fire delivery. I get all your points, real fast. Thx. for not wasting my time and making me more Uber-savvy.
Thank you so much, you're so kind! I get a lot of complaints about how fast it is so I always appreciates when someone takes the time to tell me my editing is worth it. :)
Great video I 100% agree to all of it. I have the exact same dash cam it is absolutely amazing!
Brian Young Thank you! Yeah, I really like this one!
❤ the hair Kym!
Thank you so much it helps a lot of people that don’t know like beginners stay bless
Happy to help! :D
Your awesome thank u I’ve learned a lot from your videos truly appreciate it
Aww, thank you so much, I'm so glad!
You are a genius too.. I m not even into lyft or uber lol. I just love watching your videos. You re brilliant.
Haha thank you!! I really enjoy making them. I'm sure I'll make videos about things that aren't Uber and Lyft at some point, so look out for those. :)
Very smart and informative. I love watching videos when someone cancels midride and the Uber driver kicks em out right there
Thank you so much!
I also want to drive for Lyft too so I signed up on yours so you get a bonus!! Thanks again!!
XxAliceLuvsJasperXx Wow, thank you!!
Thank you so much
cattelia So happy to help!
The editing in her videos is crazy good!!
Charles Eddy Jr Thank you!!
I think I was scammed by the Lyft passenger cancelling the ride near the destination, then distracting me from noticing this on the app by pointing out where to turn and directing me. Then when I clicked online I'd dropped him off, my earnings were zero!!
Sarah Sisler Ugh, that’s terrible! That’s exactly how they do it. People can be awful!
For me that shows a total disrespect for the driver, drivers time & use of vehicle. But some of the riders dont care about that.
Will C Bottom line, some people are out to steal the use of our vehicles, riding for free or below rate.
If you report that you will get paid. Happened to me to and I got my money.
Great video! Don't stop making them. Had no idea about the trolls putting trash. That's awful. Always have a camera rolling in your car.
Adam Wagener Thank you! I will!
You are awesome!
bigdaddy gator Thank you!!
Thanks for the insight. I've been doing uberEats, Amazom Flex and Postmates. Enjoyed it but need to make more money , i start driving for Lyft this week. Excited.
Wicked One Thank you so much! I hope it’s been good!
Wow. Driving just got scarier. Thanks for the heads up....
Jon Davidson Yeah, hopefully never happens to you!
Great video!!!!
Mark Delmonte Thank you!!
Wow .....being a new lyft driver I found munchkym
great. I have watched a couple of her videos and learned quite a bit. If you read this thank you munchkym
!
Bob Mcglone Thank you, I’m so glad it’s been helpful!
@@munchkym Yes very much so .....keep them coming! I am going to watch each video a couple times so it sinks in. Also one quick question ...and you may have already covered this.... do you just drive around waiting for rides to pop up? Or are there specific locations you tend to drive around or park? I dont live in a big city ....II live in tampa .....in the outer city limits. Anyway, any tips you can give would be helpful for sure., Thanks!
Bob Mcglone Good question! It’s best to not drive around too much unless you get GREAT gas mileage, but while you’re still figuring out your market, I do recommend driving around. It will help you know where is a good place to post up. :)
@@munchkym Thanks again .....I see on my map the hot spot seems to be near Tampa airport but it says 74 drivers are in that area so maybe not worth my time. I will take your advice on trying to figure out my market. Also I am on your website now and I am very impressed. I really appreciate the hard work you put into helping out other drivers like myself. I just started driving for Lyft and I plan on adding uber in later tonight. I will for sure use you referral code and hopefully you benefit from that! Ok take care Munchkym.
Bob Mcglone I recommend staying away from the airport, personally. It’s often long rides, but the wait doesn’t make up for it.
Thank you so much! I appreciate it!
Very Informative...
Alvin Benjamin I’m so glad!
MUNCHKYM = An OASIS 💥👍👍🏾
Thank You MUCH 💥🙏🏽❤️👍👍🏾
Clyde Bermingham Haha thank you!
Saw a review on a small 360 camera, which can be a dash cam on Gear Obsession channel it's the SJCAM SJ360+ for around $130. Never used it but I can see the value in covering the left and right.
UTSB Yeah, that’s cool!
Very informative videos. What market are you in Indiana?
Justin Furey Thank you! It’s actually Idaho, not Indiana (common mistake).
good Stuff!
S. Spees Thanks!
Also some good tips , how to start your drive. Like where is the best place in town to start and finish. Another tool is the destination feture, when you are finished and heading home set the destination roughly half way to your final destination then once you get there set it again to the final destination, you will get more rides
Oh, that's a really good tip, I've never thought of that since I don't use destination mode!
Great video Kym. What seat covers do you use? I’m looking for some.
thebuyingseller Thank you! Mine are extremely cheap, I literally just went on Amazon and got some for $40. I really need to upgrade them. Haha
Well she talked me out of it hahahaha good video
Cole Cates Haha glad you could make an informed decision!
Hi Kim.thanks for the information. What other tips can you suggested?. Have great day!.
elvis navarro Happy to help! And that’s a bit of a broad question... If you have a more specific one, I’ll happily answer! I have lots of other videos that provide some tips as well! :)
Hi Kim. Do you think the apps have any vulnerabilities that might concern you as driver?
I just started driving for Uber and I’m clueless so I’m glad I came across your videos. I’m slightly less clueless now...
So I have to get rideshare insurance? If I got into an accident while taking a passenger somewhere my insurance wouldn’t cover that? But if I got the rideshare insurance it would cover it? I’m just trying to make sure I understand that
Brian Yes, that’s absolutely correct! Driving without rideshare insurance is a risk.
Youre good with these vids, gurl....
Thank you so much! :D
Hey! You speak so fast! The good thing still I am with you , darling! Thanks for your time N’ effort
Thank you! I try to keep everything speedy because that's how I like to watch videos. I'm glad it's been helpful!
I've seen many of these. But I can't always Hide my Phone so if I feel a person is trying to steal a ride I also ask where they are going. If the destination is different I kick them out.
Totally a great plan! As long as it's not a Lyft where they didn't enter the destination haha
I don't do Lyft yet.
I got one of those cancel mid ride ones my first week, was not so much the money as the slow burn that I had been had...
SO frustrating!
One more for your list. I call them "charmers". Within five minutes they will chat you up like your long lost best friend. Then run what ever scam they have planned. Be careful out there.
Oh yeah, that's a good one!
thanks.
Yeah!
I like your videos I just subscribed 👍🏿
Thank you and welcome!
You should get an Amazon affiliate link and post a link in the description to the dash cam and anything else you recommend so you can make some extra cash and help people easily find the products if they want to purchase them for themselves.
Jeffrey Silva I really should but I’m not great at marketing myself on things like that haha
Might have to look into that dash cam you mentioned. One of the reasons I don't do airport rides after midnight is because I lack a dash.
Also I made a ride sharing video check it out! No I don't have the same energy level as you do. Keep up the good work.
TSBilliards86 Yeah, nighttime rides are definitely more risky! I really like my camera, do recommend! :)
I’ll definitely check it out!
You need a dash cam 24/7. Not just sometimes.
Thanks
Brian Bell Of course, Brian my friend!
The throwing the trash on the floor has happened to me. Fortunately I had a camera that was on that caught them!!
I'm glad you had the camera!! People can be jerks!
I got dinged this past week twice for having "a dirty car" (I ended up finding a g@ddamn cheato stuffed between the middle seat belt assembly in my KIA). Also the floor mats were covered in dirt and other crap. Funny how they ended up that way after being clean beforehand. Sadly, I drive for Lyft in Tampa and there are some sketchy/crappy people that have gotten into my car (including one who started off "Most drivers hate me"). Needless to say, I'm getting a damn camera cause I ain't gonna get deactivated over some scammer!
Wow, that's ridiculous, I'm sorry!
Pool express is in my market. Passengers save on the pool price by walking a short distance to the pick up location and may walk a short distance from the drop off location to their destination. Some passengers still expect door to door service with Pool Express.
If a passenger leaves a child in the car at a stop, then takes a long time to handle business, it seems appropriate to call the police. That's not just inconsiderate to the driver, it's highly irresponsible and possibly neglectful to leave small children with a complete stranger like that.
Juanita Dudley So many people order the cheapest ride without realizing what the service provides. So inconsiderate!
munchkym I think they often know, but just want to save money without the inconvenience. One lady called me and said she couldn't walk that far. She cancelled then requested with pool or UberX. I appreciated that. I try to work with my passengers though. I will usually pick them up when I notice them walking toward me. Or if they were at the pick up point, I will usually take them all the way if it's raining or something like that. I don't mind working with passengers as long as it's within reason. Sometimes, it's easier for ME if Ia help them out. I do think Uber needs to do something about passengers who try to exploit the express service, though.
Avoid the headache. Don't do it.
"I'll Tip in the app, I promise".......Right up there with "Just the tip, I promise"
I used your link :)
Aww, thank you!
Hey, Kym. Good video. You go, Girl....
Thank you!
Here's an idea for your next videos. Passengers who want quiet rides. If it should be an uber/lyft option in pick up settings etc
Slade359 Whether it should be an option in settings, who knows, but I do think drivers should accommodate!
Dear Munchkin, I love watching all of your videos. I am also driving in Idaho. I was wondering if you can tell us what kind of camera do you use to record your videos. Please also tell us what kind of camera do you use in your car for video and audio recording. Thank you.
Abdul Azizi Thanks! I use my iPhone!
She's great with some important info
Thank you!
Thanks for info! Driving two weeks now. Quite common rider wants to go to different location. I thought Uber just adjusts the price and recognizes new location once we swipe at rides end?
They do, but not always as they should!
Have you ever have somebody call you for a ride on Lyft you go to pick them up but the app is sending you to the drop-off location instead this is happened to me twice already
I haven't, sounds like a weird glitch! Or the passenger entered it wrong.
I've only had 1 cancel during the ride mid trip and Uber wouldn't do anything. I requested and Uber agreed that the individual would never ride in my vehicle again--this isn't LA, NY or SF so we are not flooded with extra drivers.
1natehill That’s ridiculous!
great vid
lllcornlll Thanks!
i had a guy leave his kids in the car when he requested a gas station stop to get smokes. It was super weird.
Brad Strawn Yikes!!
Awesome!!!!!
MrPiemanjr Thanks!
Wow.. good info. ... how many rides have you done? How long have you been driving?? .....thanks for vid!
S Sarah I’ve been driving since Dec 2016 and I haven’t done a lot of drives by the numbers compared to most cause I regularly take weeks or months off to focus on other things. :)
Omgg that first scam, happens to me with wag lmao, I play along while low key insulting them for as long as I can bc it’s fun. Then I report the number to wag and they blacklist it😂
Haha that's frustrating. I'm glad you don't fall for it!
Actually got scammed today. You are correct about anything the passenger says about a tip is a lie. No tip.
That is so frustrating, I'm sorry!
One time I had two ladies on a Lyft line and I picked up another passenger and apparently the two ladies unexcusablly use Lyft line just to save money and were incompetent and they want to change the destination but they couldn’t I told then they’re stuck with that drop off. No they canceled the ride and I drop them off right away at a nearby parking lot. Luckily I had their info documented and then I reported them to Lyft and Lyft compensated me for the time and distance with the surge bonus. They were also complaining about the price the ride because they were in a surge zone.
slicknickxp Sounds like they need to understand how it works and quit whining! Haha
Wow, I can't understand how people have the nerve to do these things!
WaistHighView Yeah, right? Terrible!
And because I don't accept rides with new accounts. Just if it's a long ride enough
Ever have a problem with your Vantrue N2 Pro mount? Mine moves around on me with every bump in the road. You ever have this problem and if so, how did you fix it?
Darin Odom Sorry, no, I haven’t had that issue!
When they said don't worry I'll give you a really big tip. I always say let me have my tip right now!
Yeah, it's always crap!