My headlight lamp went out then the dipped went out, I had no information how to replace either, So it was a $100 call out and $40 labour then $30 for lamps almost cheaper to buy a scondhand scooter THANK YOU FOR YOUR INFORMATION I still can not do it myself but at least have an idea thanks
Where can I buy a charger for the ew 36 . I need for work asap. Walking is killing my back etc. The fan in the charger is not spinning. Please help me asap. Thank you
@@MobilityDirect They don not even respond to techs when they call in. every time I call I get placed on hold and after 10 minutes get a message that they are all busy leave a message. Good luck trying to get a call back when you are actually working on the scooter.
You can get the manual here if you need it: www.mobilityscootersdirect.com/mobility-scooters/ewheels-ew-36-mobility-scooter.html Thanks for watching our video and commenting! We appreciate the support.
Thanks for watching our video and commenting! If you already checked the wires connecting your headlights as shown in the video, and you don't see any problems with other functions of the scooter aside from it, then the problem is most likely on your headlights. There is a fuse there but if that has issues, you will probably have problems turning on the scooter. If that didn't work, you can have a technician check that out for you as well. Don't forget to subscribe for a chance to win a free mobility scooter.
I have this mobility scooter and a rock hit the motor and broke the earth magnets and the motor and cracked the gear box and the E-WHEELS did nothing to help me out anything I broke. So I'm out 3000.00. Dollars 💸
That's really not cool Darrin, I'm really sorry to hear that. Although we sell this model, we don't carry it in our brick and mortar stores. Online there is a big demand for it, but its stories like this which make it hard for us as a dealer to recommend them. :(
@@MobilityDirect I just wanted to make you aware of this product and the company will not provide the service or a new motor if it should break I'm disabled with MULTIPLE SCLEROSIS and out $3000.00 dollars because I went through the grass in a rock cracked the gear box and broke some earth magnets in the motor also the gear box has oil in it.
@@MobilityDirect I have another one that the same that works but the throttle doesn’t work so I want to get it replaced with the chair that doesn’t back up
Thank you for your speedy reply! The manual says “behind the headlight fairing” and I’m assuming “steering column below the dash” is the same place but I still couldn’t find it and I tore apart the entire scooter; your video helped very much in the order of operations and considerations so THANK YOU! However, you didn’t point out where the fuse was😢. Can you provide me with a more exact location or a link to a picture? I pulled apart all of the quick connects and the small black box holding a control board and nothing. I know what the fuse looks like. Is it protected in something? Any help is greatly appreciated. I live in the Colorado Mountains and the closest repair is repair is over 2 hours away
New Batts all lights and beepers working no throttle response also dont see a switch for forward and reverse its an earlier model im guessing any ideas ?
@@tommello9525 do you know if it's the model that has electromagnetic brakes? I'm not sure if you are aware but the EW36 is available in two versions, one with standard brakes and the other with electromagnetic brakes which are basically automatic brakes.
DO NOT BUY AN E-WHEELS SCOOTER, WE STOPPED SELLING THEM, FIND OUT WHY BY WATCHING THIS VIDEO: th-cam.com/video/xrHfTBxZm9A/w-d-xo.html
To late have had one for over a year.
I bought one used because my new pride mobility scooter is smoking
My headlight lamp went out then the dipped went out, I had no information how to replace either, So it was a $100 call out and $40 labour then $30 for lamps
almost cheaper to buy a scondhand scooter THANK YOU FOR YOUR INFORMATION I still can not do it myself but at least have an idea thanks
You're welcome! Glad this video helped. Thanks for watching!
Where can I buy a charger for the ew 36 . I need for work asap. Walking is killing my back etc. The fan in the charger is not spinning. Please help me asap. Thank you
You can give our Parts department a call at 877-321-3241 or order online here: www.mobilityscootersdirect.com/e-wheels/ew-36-charger.html
Awesome video ride safe and enjoy 😊
Thanks ✌️
How do I get technical support and parts for a EW46. Ewheels doesn't answer emails or phone messages. Are they out of business or what?
E-wheels does not provide support to customers. They are the manufacturer, you need to call the dealer that sold it to you.
@@MobilityDirect They don not even respond to techs when they call in. every time I call I get placed on hold and after 10 minutes get a message that they are all busy leave a message. Good luck trying to get a call back when you are actually working on the scooter.
How do I find a replacement key to my EW36 scooter?
Give our parts department a call 877-321-3241
Watched a lot of your videos and one question keeps coming to mind. When the oil is changed How much is used is it just filled to the top ?
These are battery powered, not gas powered.
🤣
Awesome video ride safe and enjoy 😊
Thanks, you too!
How much is the scooter and do u take payment s
It would be nice to have a printable maintenance sheet or manual! , for the EW36.
You can get the manual here if you need it: www.mobilityscootersdirect.com/mobility-scooters/ewheels-ew-36-mobility-scooter.html
Thanks for watching our video and commenting! We appreciate the support.
Help Video ?
User manual says there a glass fuse under head light cowling?
is that on the handle bars or lower down
There's a fuse for both.
The headlights wont work. Any ideas? Is there a fuse or something?
Thanks for watching our video and commenting! If you already checked the wires connecting your headlights as shown in the video, and you don't see any problems with other functions of the scooter aside from it, then the problem is most likely on your headlights. There is a fuse there but if that has issues, you will probably have problems turning on the scooter. If that didn't work, you can have a technician check that out for you as well. Don't forget to subscribe for a chance to win a free mobility scooter.
I have this mobility scooter and a rock hit the motor and broke the earth magnets and the motor and cracked the gear box and the E-WHEELS did nothing to help me out anything I broke. So I'm out 3000.00. Dollars 💸
That's really not cool Darrin, I'm really sorry to hear that. Although we sell this model, we don't carry it in our brick and mortar stores. Online there is a big demand for it, but its stories like this which make it hard for us as a dealer to recommend them. :(
@@MobilityDirect I just wanted to make you aware of this product and the company will not provide the service or a new motor if it should break I'm disabled with MULTIPLE SCLEROSIS and out $3000.00 dollars because I went through the grass in a rock cracked the gear box and broke some earth magnets in the motor also the gear box has oil in it.
If you look on the bottom of my rickshaw gearbox there is a screw if you remove the screw or or it gets nocked out all of your oil will drain out.
@@darrinburnette6916 thanks for the heads up, we will definitely look into it
Mine won’t reverse I need help I wanna transplant my old one to my other ewheels 36
The EW scooters are known for having a lot of issues, what do you mean you want to transplant it?
@@MobilityDirect I have another one that the same that works but the throttle doesn’t work so I want to get it replaced with the chair that doesn’t back up
Great job thanks
Thank you too!
Where is the 1 fuse for the headlight located?
In the steering column below the dash.
Thank you for your speedy reply! The manual says “behind the headlight fairing” and I’m assuming “steering column below the dash” is the same place but I still couldn’t find it and I tore apart the entire scooter; your video helped very much in the order of operations and considerations so THANK YOU! However, you didn’t point out where the fuse was😢. Can you provide me with a more exact location or a link to a picture? I pulled apart all of the quick connects and the small black box holding a control board and nothing. I know what the fuse looks like. Is it protected in something? Any help is greatly appreciated. I live in the Colorado Mountains and the closest repair is repair is over 2 hours away
do you have a video on taking the front wheel off?..i have a 2019 ew-36 scooter..i am changing the two rear tires,,..
Yes we do, here is the link: th-cam.com/video/lG515tqx4fg/w-d-xo.html
New Batts all lights and beepers working no throttle response also dont see a switch for forward and reverse its an earlier model im guessing any ideas ?
You need to check all the wires and connectors
@@MobilityDirect all tight I'm a retired mechanic think transaxle is junk wont roll freely
@@tommello9525 are you saying when you try to push the unit, it will not roll freely?
@@MobilityDirect yes and no throttle action also no sign of a reverse button not that its important now must an early model
@@tommello9525 do you know if it's the model that has electromagnetic brakes? I'm not sure if you are aware but the EW36 is available in two versions, one with standard brakes and the other with electromagnetic brakes which are basically automatic brakes.
Is there a schematic available?
Not for e-Wheels products, unless you can read Mandarin. lol
@@MobilityDirect I just read the picture of the circuit. Don't need the translation
Another one for the books!
Thanks Harold!
stay bless
Thank you, you as well!
great video!
Thanks Jelane, you're awesome! :)
How much are replacement batteries for the EW-72?
Please contact our parts department for a quote on batteries. (877) 321-3241
Thanks
Thank you!