It seems like curiosity is the overall goal. If you get them curious enough, the sale is almost a done deal. Provided they actually need the product/service.
Excellent. I have a question for you: if a customer compares your technical solution / product with a competitors and you don’t know much about what would be the best way of responding without sounding you don’t know your market.
If your product solves a problem, switch to value based selling by pressing on their pain, future pacing and do a ridiculous risk reversal. I hope this helps.
I would encourage you to ask them a lot of questions to understand why they're even comparing another solution to yours. First one should be something like "Tell me a little bit more about why you like [competitor] - what are some things they do that you really like?" Then you take their answer and say something like "Got it, so you like x, y, z about [competitor]. I can totally understand that! Here's how we're different..." and then explain how your product does the same things your competitor does, but in a different and better way. You don't have to be an expert in your market. You just have to ask great questions and get to the root of why your prospect might be considering a competitor - they will tell you what you need to know to be able to come back with a solid response.
I love @PatrickRodo reply. Makes sense. Just don't try to "lie" to a client. If you don't know, and it is importantly, admit it and come back. But as Patrick Rodo says, you don't always have to know.
In my experience you do it by getting ahead of it. What I mean by that is you consistently check in with your customers to see how they're doing and you address any concerns right then and there. There's a point where they are too far gone and will cancel regardless, so by checking in frequently you can assess their experience and sort out any problems when they happen versus trying to convince them things will be better after they've already made up their mind to cancel.
Hi, we are a MSP IT company. All our customers are local, and we want to make our business grow, and be able to get customers outside our area too. is this something you can help?
Hi Patrick, Love your Videos! I have my interview for Google Account Executive this Monday, wanted to kanow your approach to Qns like "If you have to grow your Google Ads Sales by 50%, what would you do" or "If sales are down by 20%, what would you do?" Also, please share any tips/reference videos..thanks a ton:)
I am not Patrick, but i would try to look at the very same thing that salespeople do when they are dealing with a sales slump i.e. looking at low hanging fruit /easy wins. Hope this helps
Hi Stephanie, Thanks for bringing this to my attention. My social media handles are: Instagram: instagram.com/patrickdangofficial/ Twitter: twitter.com/patrickdang Please do not engage with anyone else.
![เกิดใหม่ทั้งทีก็เป็นสไลม์ไปซะแล้ว ซีซั่น 3 - ตอนที่ 70 [ซับไทย]](http://i.ytimg.com/vi/IbBEqbse4Oo/mqdefault.jpg)
Senior banker here, great content! Used your tips and I about to close a deal for 8 MM and another for 60 MM! Thanks Patrick!
This is amazing content! I will be a future AE in no time following your tips! So grateful ! Thank You!!
Wisdom is knowing the right questions. These 5 will surely make a difference.
It seems like curiosity is the overall goal. If you get them curious enough, the sale is almost a done deal. Provided they actually need the product/service.
Agreed.
Great video! Loved the « What were you hoping I can do to help? » question
Excellent. I have a question for you: if a customer compares your technical solution / product with a competitors and you don’t know much about what would be the best way of responding without sounding you don’t know your market.
If your product solves a problem, switch to value based selling by pressing on their pain, future pacing and do a ridiculous risk reversal. I hope this helps.
I would encourage you to ask them a lot of questions to understand why they're even comparing another solution to yours. First one should be something like "Tell me a little bit more about why you like [competitor] - what are some things they do that you really like?" Then you take their answer and say something like "Got it, so you like x, y, z about [competitor]. I can totally understand that! Here's how we're different..." and then explain how your product does the same things your competitor does, but in a different and better way.
You don't have to be an expert in your market. You just have to ask great questions and get to the root of why your prospect might be considering a competitor - they will tell you what you need to know to be able to come back with a solid response.
I love @PatrickRodo reply. Makes sense. Just don't try to "lie" to a client. If you don't know, and it is importantly, admit it and come back. But as Patrick Rodo says, you don't always have to know.
@@emmanueluwamechune9147
This is a great video. Thanks a lot for the advice Patrick.
Love this video!! Could also talk about how to save customers from cancelling their subscriptions? I really appreciate you channel! I learned a lot.
In my experience you do it by getting ahead of it. What I mean by that is you consistently check in with your customers to see how they're doing and you address any concerns right then and there. There's a point where they are too far gone and will cancel regardless, so by checking in frequently you can assess their experience and sort out any problems when they happen versus trying to convince them things will be better after they've already made up their mind to cancel.
Great vid. Would you ever consider making niche specific yt videos? Specifically for sales within SMMA and different niches within SMMA?
Great content, thank you!
I want to be the first person to see this important video...thanks Patrick Dang for useful video like this
Thanks for watching!
Hi, we are a MSP IT company. All our customers are local, and we want to make our business grow, and be able to get customers outside our area too. is this something you can help?
Hi Patrick, Love your Videos! I have my interview for Google Account Executive this Monday, wanted to kanow your approach to Qns like "If you have to grow your Google Ads Sales by 50%, what would you do" or "If sales are down by 20%, what would you do?" Also, please share any tips/reference videos..thanks a ton:)
I am not Patrick, but i would try to look at the very same thing that salespeople do when they are dealing with a sales slump i.e. looking at low hanging fruit /easy wins. Hope this helps
Great Presentation.
Glad you liked it!
Hi Patrick, please what's your real social media handles. People are impersonating you and you never respond to our comments. Is everything okay?
Hi Stephanie,
Thanks for bringing this to my attention.
My social media handles are:
Instagram: instagram.com/patrickdangofficial/
Twitter: twitter.com/patrickdang
Please do not engage with anyone else.
Patrick l am one of your student, you never respond to my emails