After a long defrost I discovered I already had the clips but they seemed a bit loose so replaced along with the hopefully improved plastic clip, but it looked the same as the old one.Fingers crossed and big thanks for a Great video
Mine took 4 defrost cycles and 5hrs of chisling and using my hair dryer on cold and a air compressor and 3 bath towels and a roll of paper towel. Hopeful it works. I also sealed the bottom where it meets the fridge wall inside and outside of the ice maker. Let's hope it works. Note water pouring out of the bottom of the fridge drip pan was a fun surprise. I took the back bottom access plate off and vacuumed out an inch of dust off the compressor. Be carful not to bend the fins.
Really appreciate the detailed pictures and descriptions-- extremely helpful. I am very frustrated with this refrigerator and truly will never buy a Samsung again-- both for their shoddy workmanship and failure to take responsibility for it after. Really sad.
This is an excellent helpful video. It's SO well done and easy to follow. I'm not handy and I was able to complete this while hubby was at work. I'm hoping installing y clips will fix our problem. I also replaced the Ice maker. It has worked well for 6 years. Then all of a sudden started freezing up repeatedly. Crossing my fingers!
Hi. Is it ok to leave the fridge plugged in while the icemaker assembly is removed? VIdeo shows the lights on during the parts replacement process -- i'm assuming the fridge is still plugged in right?
Thank you for the excellent instruction. Put in my Y clips. Now we wait. My inlet was frozen even after I ran the defroster for a full cycle. Hope this fixes it all.
@@bradd4664 I did the Y clips and the silicone sealant. About a month later, and I'm still frost free in the ice compartment. It seems to be working. I also releveled the fridge to make sure it wasn't' tilting fore or aft.
So the water that condenses, just drops into the ice tray? it doesn't drain out the back like some of the other condensing coils.....thanks for video helped me get it out after a loooong defrost process to break up all the ice
The water drops into the tray on the bottom of the ice maker, which then routes the water to the drain tube in the auger, and from there down to the tray on the bottom of the refrigerator to be evaporated.
Nice video, but I'm wondering why you don't even mention making the ice compartment air-tight with some silicone, like many other repair shops advise to do ??? Do you think this is not necessary ???
Very good video for the ICE machine repair. Do you have a video for the same Fridge that the rear inside unit is building up ICE on the inside then it leaking water in the trays? i have taken off the plastic , removed all the ice. Cleaned out the water flush lines that go down to the back rear side of the Fridge. I have poured hot water to make sure there is no ice in those tubes. i also clean all of them. I have install the kit that lets the heater also heat up the drain plug (about 2-4 in deep). i have also vacuum all the dust a stuff on the booth and rear of the Fridge. I also ran a test to see if any parts are bad, i rear a heater test to make surer the heater element still works when it goes thru that cycle. As you can tell I have done LOTS of steps. Just would like to see what you think I am missing. thanks.
We don't have a video on that yet. We usually see this caused by a bad defrost heater, defrost temp sensor, bi-metal thermo protector, or main control board. How to test defrost sensor: th-cam.com/video/J5bwcteeJNM/w-d-xo.html How to test defrost heater: th-cam.com/video/q7hysgipzpQ/w-d-xo.html
Followed your very helpful instructions and discovered that I do have Y-Clips but found the left clip was installed at a 45 degree angle, not vertical. I know I didn't knock the clip when I disassembled the ice maker because it was encased in ice. Would you say that's the source of my ice buildup?
Other tips I read from repair techs: 1. Make sure your fridge level is high on the side towards the doors. This helps get the water drips run to the back and down the drip tray. This is normal to help the doors auto close anyways. 2. Make sure to dispense some ice daily to keep the ice from freezing together. 3. Dump out the whole ice bin each month.
my samsung refrige ice maker isn't frosted up but not working right now. any idea? tried resetting but no luck. should i try to change these clips anyway?
Another video had you removing the motor! And I've been having the hardest time removing the motor; have up. Now I'm going to install the y clip. Thanks. Any ideas why another guy said to remove motor?
Excellent tutorial - would like to purchase the Ice Maker (P/N: DA97-13718C) and if needed the "Y Clip Kit" at the same time. With the refrigerator still running, would I be able to gently lower the "Ice Duct Tray" to verify if the "Y Clips" were installed. Also understand that it is best practice to turn off electrical appliances prior to any repairs. My refrigerator is very difficult to remove. If I leave the refrigerator running would it damage any of the electronics if I disconnect the Ice Maker Connector - if it does will shut the refrigerator off at the Breaker. Thank you!
The problem with leaving the refrigerator running is that the cooling coil on the bottom of the ice maker will continue to cool down and freeze up which will cause issues. We would recommend to turn of the refrigerator off at the breaker while you do this repair.
Great video, by the way, with good close ups and detailed instructions. I happened to have come across the Samsung service bulletin for this online and it recommends using the ice maker service kit which would entail replacing the whole ice maker and drain tube together with the Y-clips and cooling loop retainer at a greater cost than just the Y-clips and retainer alone. Before I get into doing the repair, I wonder if I should open up the ice maker assembly first to see if there are Y-clips already there, and if so, would I then want to change them out anyway, including the cooling loop retainer, because they would probably be older, not new-and-improved versions? If so, should I go all the way with the service kit, or just try it with the clip/retainer replacement only? And I'm curious what has changed with both of those parts to make them better. Thanks for the help and keep up the good work!! : )
If you already have a Y-Clip Kit installed, you shouldn't need to replace it. If you don't have a Y-Clip Kit installed, it might be worth ordering and replacing that part first to see if it fixes your problem before ordering the ice maker service kit.
@@PartsDr Thanks for the reply. I wasn't clear, though, on if Samsung may have already installed Y-clips on a fridge built in February 2017. Was there a date after which they included the improved retainer and clips on ALL units? The unit has not been serviced or worked on after it was bought new.
Great video, I followed all of the instructions only to find the y-clips were already in place. My ice maker still freezes up, does that mean I need to install the kit that contains a new drain tube and ice maker?
I’m having ice build up right where the cooling loop coil enters the ice room against the foam and surrounding the y clips. I’ve replaced the ice maker with the latest revision. This ice build up eventually covers the air vent coming from the ice room fan. I ordered a brand new auger assembly because I’m unsure if the ice room fan is working or not. My refrigerator has no error codes. I’m assuming the fridge is supposed to defrost this coil automatically on a regular basis, but I am unsure if it is. The rest of the fridge and freezer works perfectly fine.
Kim Guenther the fix ended up being the new motherboard for the fridge with the new firmware that extends defrosting time in between sets of ice cubes.
@@redsoul2102 Oh... did you install that yourself? Where did you get the motherboard from? I know my fan works fine - there is a mode to force the fridge into running all fans. So that just leaves the board replacement for me.
DeckardTrinity I did, it was pretty easy. There is an ice maker service kit available for most models that includes the new motherboard. I ordered the new motherboard by itself from a seller on eBay.
It is probably still frozen inside. The only thing you can do is let it thaw out longer. Some that are really frozen up can take over a day with the refrigerator unplugged. Do not use any additional heat sources or you risk ruining/melting/warping the refrigerator.
Does this help with the slow growing solid block of ice that develops underneath the ice maker? Eventually gets so big that the bucket cannot be removed? Silicone the gaps and add Y clips, Tilt fridge back slightly? Anything I'm missing?
Quick question, I found the plastic frame to be very difficult to slide over the rectangular foam in the back. Are there different plastic frames for different fridge models? Is there something wrong with the foam on my icemaker? Also, I found it very difficult to close the swinging bottom of the icemaker assembly, any suggestions as to why that would be?
Parts Dr I fixed it up and it started working however it seems like the cubes stick together. Also they aren’t smooth, like there is frost around the cubes. Any ideas?
Hey guys i fix this issue regularly and have seen the service bulletin per Samsung. The repair varies by model and age. Some need caulk around the ice room box. MANY NEED NEW CONTROL BOARDS!!! Some get a kit that comes complete with Ice maker, control board, y clips and heated drain tube. Those are all in case of defects or if no y clips on yours. The control board added 8 mins to ice maker cycle to allow drain more time energized to drain before getting cold. The drain freezes and thats why everyones ice maker goes bad after about a year or so. Call samsung and see if they will give you part information they are simple parts. The auger drain tube can be tricky make sure you zip tie it tight and line it up right. Some people replace the whole auger assembly with new drain tube heater built in it. Hope this helps.. Enjoy your samsungs... @.@
There is a washer on the bolt for the ice maker rotating motor at the back that snapped in half on mine. This means the grabber for the ice containers spiral doesn't spring but instead the shaft just spins. Any idea how to fix it?
The same thing is happening on similar Samsung Fridge in the UK, model; RF56J9040SR. A lot of class action lawsuits in America. Do you have the key combination to force a defrost on this model?
Can’t find the Y clips for my model on your website - does this fix work for my model too? The inside of my fridge looks the same as your video, including the inside of the ice maker. My model is Rf23hsesbsr/aa.
What if after dismantling the ice maker i noticed it has the Yclips installed already, will replacing it fix the problem? I still get the same issue. Thanks in advance
Say someone does something wrong with the coil or melts something with a hairdryer. When you say “you’ve ruined the refrigerator and it can’t be fixed,” do you mean that just the ice maker is ruined? Or the whole fridge is ruined?
If the cooling coil is punctured the refrigerator is ruined and there is no repair for that. If something was melted it depends on what was melted as most of the plastic pieces in the cabinet of the ice maker compartment are not serviceable components that can be purchased.
So I finally got my freezer thawed after 6 hours of blow drying. The metal claw type piece in the very back that rotates the crankshaft sheered off (you can see the piece in this video) the bolt snapped in half and is still in the metal shaft. Any idea how to remove that? Its flush with the crankshaft so i cant grab onto anything to unscrew the bolt. thank you.
@@PartsDr You sir are the man! This refrigerator has plagued me since we bought it. It has been years since we had ice because this thing turned into a huge solid ice block. I finally had enough and took everything out of the fridge and spent an entire day defrosting the ice bin. When i got the ice bin out my family cheered lol. I wasn't able to remove the top ice box portion because the cooling loop was frozen solid as well. I was putting mugs of hot water in the compartment to slowly melt the ice out of that. Anyway, thank you again. Once i get the new auger motor, new ice bin, y clips, new seal. Maybe we can finally have ice! Thank you for these very helpful videos!
I have a Samsung RF263BEAESR/AA. Your site says that the Y clip fix may not fit my unit. Before taking it all apart, can you confirm this? Don't want to order it unless it will help. So tired of defrosting e every two weeks!
What is the button combination to enter diagnostic mode for the RFJ239011SR? I tried both combinations shown in this video and nothing happened, even after holding for up to 15 seconds.
On the front panel press Freezer (top left) and Cool Select (middle right) buttons simultaneously for about 8 seconds, until there is a “ping” and the display goes blank. Then, press any other button until “Fd” appears (I usually press the Crushed Ice button). Each press selects a different special test mode - “FF”, then “OF C”, then “Fr”, then finally “Fd”. Once Fd is selected it goes into the Forced Defrost mode and will beep for about 25 minutes while it is defrosting. During this period all lights on the front panel are off. At the end the beeping stops, normal lights come on at the front panel, and the refrigerator is back to normal and the frost in the icemaker has melted.
I followed your great video. Thanks!! But after putting it back together, my ice maker will only cycle if I push the button to run it thru the test. It wasn't this way prior to installing the Y CLIPS. So I assume the ice maker thinks it's full even when it's not. Any idea what could be wrong?
The Y Clips shouldn't affect the ice maker cycling. Make sure that you let the ice maker cool down for 6 to 12 hours before it will start functioning normally.
@@PartsDr I turned the ice maker off at the control panel for a day prior to turning it back on. It does make ice, but will only dispense it to the bucket if I push the button for a "cycle test". I've been pushing it for days and it still will never run on it's own. I was attempting to figure out how/when it thinks the ice bucket is full. I even unplugged the fridge for five minutes. So strange. Any thoughts would be appreciated. Thanks
Hi Mitch, we do not do any repair work, but we do sell the parts. You will want to search for local appliance repair people in your area to see if they can help you with this.
Great video, installed my Y clip kit in a model just like the one shown. Came apart and installed, no problem but now I'm waiting for my ice maker to get cold again and start popping out ice, but it is not. Been about 6 hours and noticed the ice cube pusher that rotates was angled when I pulled it all apart. Checking back 6 hours later, same position. I pressed the blue button on the ice maker and it started making ticking noise. I felt the spinner trying to move but wasn't. With my soft assistance it moved back to flat but I don't know what to do now. 8 hours later, no ice, press the blue button and just ticking for a few minutes and that's it. Any clue?
worked for about a year, then the ice started building up worse than before. Now the ice builds up in that entire opening. Samsung fridges are horrible.
Works well, I bought this part off of Amazon for $20, followed you instructions and it has been 5 months since my ice maker jammed.
After a long defrost I discovered I already had the clips but they seemed a bit loose so replaced along with the hopefully improved plastic clip, but it looked the same as the old one.Fingers crossed and big thanks for a Great video
Thanks for sharing! Let us know how it works.
Great. Those clips are missing on mine..... so..... going back to work on it when I receive the clips. Thanks !
Mine took 4 defrost cycles and 5hrs of chisling and using my hair dryer on cold and a air compressor and 3 bath towels and a roll of paper towel. Hopeful it works. I also sealed the bottom where it meets the fridge wall inside and outside of the ice maker. Let's hope it works. Note water pouring out of the bottom of the fridge drip pan was a fun surprise. I took the back bottom access plate off and vacuumed out an inch of dust off the compressor. Be carful not to bend the fins.
🤣 same
Same, same. Thanks Samsung for a quality product. Neat.
Really appreciate the detailed pictures and descriptions-- extremely helpful. I am very frustrated with this refrigerator and truly will never buy a Samsung again-- both for their shoddy workmanship and failure to take responsibility for it after. Really sad.
Did this solve your issue permanently?
@@rsaxena3 No-- it actually did not-- :(
Why not seal the air gap between the wall of the refrigerator and the ice maker as shown in one of your videos while the unit is disassembled?
You can use blow dryer on cool setting to defrost. It will not warp anything but speed up the defrosting process substantially
Thanks for sharing!
This is an excellent helpful video. It's SO well done and easy to follow. I'm not handy and I was able to complete this while hubby was at work. I'm hoping installing y clips will fix our problem. I also replaced the Ice maker. It has worked well for 6 years. Then all of a sudden started freezing up repeatedly. Crossing my fingers!
Great job! You are a rock star! Post a comment in a month letting everyone know how it worked for you.
Any more issues?
Very helpful ordering y clip kit asap and silicone
Thanks, we are glad you found it helpful 🙂
Also, no silicone applied?
@@DaveKerwin77 Check out the video linked below regarding the silicone and how to check if you need it.
th-cam.com/video/8DkXLEXKAug/w-d-xo.html
Hi. Is it ok to leave the fridge plugged in while the icemaker assembly is removed? VIdeo shows the lights on during the parts replacement process -- i'm assuming the fridge is still plugged in right?
Very good tutorial brother thanks for the help
👍
Thank you for the excellent instruction. Put in my Y clips. Now we wait. My inlet was frozen even after I ran the defroster for a full cycle. Hope this fixes it all.
Let us know how it turns out for you!
Are you still having issues or was it a permanent fix?
Jackie - Would you comment on the success or failure of installing the Y clips? Thanks
Any more issues?
@@bradd4664 I did the Y clips and the silicone sealant. About a month later, and I'm still frost free in the ice compartment. It seems to be working. I also releveled the fridge to make sure it wasn't' tilting fore or aft.
So the water that condenses, just drops into the ice tray? it doesn't drain out the back like some of the other condensing coils.....thanks for video helped me get it out after a loooong defrost process to break up all the ice
The water drops into the tray on the bottom of the ice maker, which then routes the water to the drain tube in the auger, and from there down to the tray on the bottom of the refrigerator to be evaporated.
@@PartsDr thanks for reply
Great video very well done, However, I did all of this and I still have same Issues, Please update with a fix this still doesn't do it.
It might be a good idea better describe in detail the problem(s) you are having and what things you have done to try to fix the refrigerator.
th-cam.com/video/y8SZrGZq_60/w-d-xo.html
this guy suggests that you need to tilt the whole refrigerator back a bit, so that the water will flow back.
@@davidjacobs8558 we tried this, doesn’t work...still freezes
Nice video, but I'm wondering why you don't even mention making the ice compartment air-tight with some silicone, like many other repair shops advise to do ??? Do you think this is not necessary ???
Yes we do recommend sealing the ice maker compartment. We have a video about that here: th-cam.com/video/8DkXLEXKAug/w-d-xo.html
Very good video for the ICE machine repair. Do you have a video for the same Fridge that the rear inside unit is building up ICE on the inside then it leaking water in the trays? i have taken off the plastic , removed all the ice. Cleaned out the water flush lines that go down to the back rear side of the Fridge. I have poured hot water to make sure there is no ice in those tubes. i also clean all of them. I have install the kit that lets the heater also heat up the drain plug (about 2-4 in deep). i have also vacuum all the dust a stuff on the booth and rear of the Fridge. I also ran a test to see if any parts are bad, i rear a heater test to make surer the heater element still works when it goes thru that cycle. As you can tell I have done LOTS of steps. Just would like to see what you think I am missing. thanks.
We don't have a video on that yet. We usually see this caused by a bad defrost heater, defrost temp sensor, bi-metal thermo protector, or main control board.
How to test defrost sensor: th-cam.com/video/J5bwcteeJNM/w-d-xo.html
How to test defrost heater: th-cam.com/video/q7hysgipzpQ/w-d-xo.html
Hello there your video is spot on great help thanks I have a question how can I purchase the ice bucket?
Search on our website partsdr.com using your refrigerators Model Code/BOM name that you can find here th-cam.com/video/4HhWL9sonuE/w-d-xo.html
thanks for the info i should have watched you before i used a blow dryer dang it ....... any way thanks
Sorry! 😞
So that’s great and all but what causes it to freeze up!
The Y Clips help it to not freeze up by having the water follow the Y clip and down the drain in the back.
Always smart to use sharp pointy objects around aluminium evap, no chance of causing more problems
Great video but ice is coming back Y-clips in. Is it worth trying to replace anything else?
Have you sealed the ice maker compartment as shown here? th-cam.com/video/8DkXLEXKAug/w-d-xo.html
Followed your very helpful instructions and discovered that I do have Y-Clips but found the left clip was installed at a 45 degree angle, not vertical. I know I didn't knock the clip when I disassembled the ice maker because it was encased in ice. Would you say that's the source of my ice buildup?
It's hard to say if it is the source of the problem, but it could definitely contribute to the problem. Good eye on catching that!
Other tips I read from repair techs:
1. Make sure your fridge level is high on the side towards the doors. This helps get the water drips run to the back and down the drip tray. This is normal to help the doors auto close anyways.
2. Make sure to dispense some ice daily to keep the ice from freezing together.
3. Dump out the whole ice bin each month.
my samsung refrige ice maker isn't frosted up but not working right now. any idea? tried resetting but no luck. should i try to change these clips anyway?
Excellent video!
Thanks!
Another video had you removing the motor! And I've been having the hardest time removing the motor; have up. Now I'm going to install the y clip. Thanks. Any ideas why another guy said to remove motor?
No idea why for this job.
Do you know what the 6 rubber cushions do? My old one was missing one.
They appear to be a soft cushion to prevent the evaporator coil loop from being damaged while still keeping pressure on the coil.
Excellent tutorial - would like to purchase the Ice Maker (P/N: DA97-13718C) and if needed the "Y Clip Kit" at the same time.
With the refrigerator still running, would I be able to gently lower the "Ice Duct Tray" to verify if the "Y Clips" were installed.
Also understand that it is best practice to turn off electrical appliances prior to any repairs. My refrigerator is very difficult to remove. If I leave the refrigerator running would it damage any of the electronics if I disconnect the Ice Maker Connector - if it does will shut the refrigerator off at the Breaker.
Thank you!
The problem with leaving the refrigerator running is that the cooling coil on the bottom of the ice maker will continue to cool down and freeze up which will cause issues. We would recommend to turn of the refrigerator off at the breaker while you do this repair.
My Ice maker is freezing cubes before dropping in bucket after 3 years of service. Is it a Y clip issue, or sealant remedy?
Great video, by the way, with good close ups and detailed instructions. I happened to have come across the Samsung service bulletin for this online and it recommends using the ice maker service kit which would entail replacing the whole ice maker and drain tube together with the Y-clips and cooling loop retainer at a greater cost than just the Y-clips and retainer alone. Before I get into doing the repair, I wonder if I should open up the ice maker assembly first to see if there are Y-clips already there, and if so, would I then want to change them out anyway, including the cooling loop retainer, because they would probably be older, not new-and-improved versions? If so, should I go all the way with the service kit, or just try it with the clip/retainer replacement only? And I'm curious what has changed with both of those parts to make them better. Thanks for the help and keep up the good work!! : )
If you already have a Y-Clip Kit installed, you shouldn't need to replace it. If you don't have a Y-Clip Kit installed, it might be worth ordering and replacing that part first to see if it fixes your problem before ordering the ice maker service kit.
@@PartsDr Thanks for the reply. I wasn't clear, though, on if Samsung may have already installed Y-clips on a fridge built in February 2017. Was there a date after which they included the improved retainer and clips on ALL units? The unit has not been serviced or worked on after it was bought new.
@@Socaman There isn't a certain date that we know of. You will want to take it apart and take a look inside to see if yours has Y-Clips installed.
@@PartsDr Got it, will do. Thanks again!
Great video, I followed all of the instructions only to find the y-clips were already in place. My ice maker still freezes up, does that mean I need to install the kit that contains a new drain tube and ice maker?
I’m having ice build up right where the cooling loop coil enters the ice room against the foam and surrounding the y clips. I’ve replaced the ice maker with the latest revision. This ice build up eventually covers the air vent coming from the ice room fan. I ordered a brand new auger assembly because I’m unsure if the ice room fan is working or not. My refrigerator has no error codes. I’m assuming the fridge is supposed to defrost this coil automatically on a regular basis, but I am unsure if it is. The rest of the fridge and freezer works perfectly fine.
Did that fix it?
Kim Guenther the fix ended up being the new motherboard for the fridge with the new firmware that extends defrosting time in between sets of ice cubes.
@@redsoul2102 Oh... did you install that yourself? Where did you get the motherboard from? I know my fan works fine - there is a mode to force the fridge into running all fans. So that just leaves the board replacement for me.
DeckardTrinity I did, it was pretty easy. There is an ice maker service kit available for most models that includes the new motherboard. I ordered the new motherboard by itself from a seller on eBay.
Did the defrost thing but the tray still won't come out. Should I do it again or is there something else wrong?
It is probably still frozen inside. The only thing you can do is let it thaw out longer. Some that are really frozen up can take over a day with the refrigerator unplugged. Do not use any additional heat sources or you risk ruining/melting/warping the refrigerator.
Does this help with the slow growing solid block of ice that develops underneath the ice maker? Eventually gets so big that the bucket cannot be removed?
Silicone the gaps and add Y clips, Tilt fridge back slightly? Anything I'm missing?
A few more things, see the videos below.
th-cam.com/video/EdNAhCxIoGk/w-d-xo.html
th-cam.com/video/G85u6X62sPg/w-d-xo.html
Don't have this refrigerator but I like your solution.
Great video!!!
Thanks!!!
In this demonstration you said to unplug the refrigerator it should be fine if you have a shutoff to use that to turn the refrigerator off, correct?
Yes shutting it off with the circuit breaker or something similar is fine.
Quick question, I found the plastic frame to be very difficult to slide over the rectangular foam in the back. Are there different plastic frames for different fridge models? Is there something wrong with the foam on my icemaker? Also, I found it very difficult to close the swinging bottom of the icemaker assembly, any suggestions as to why that would be?
Hi Peter, there is of plastic frame that we are aware of. It is normal for the bottom of the ice maker to not close very easily.
What's improved in this kit? It looks pretty similar to what I have now. Could you specify exactly what's changed?
If you already have Y-clips installed on your refrigerator then you don't need to add or replace them.
Parts Dr I fixed it up and it started working however it seems like the cubes stick together. Also they aren’t smooth, like there is frost around the cubes. Any ideas?
@@Ashhong1 Do they stick together as they come out of the ice maker or after sitting in the ice bucket for some time?
Hey guys i fix this issue regularly and have seen the service bulletin per Samsung. The repair varies by model and age. Some need caulk around the ice room box. MANY NEED NEW CONTROL BOARDS!!! Some get a kit that comes complete with Ice maker, control board, y clips and heated drain tube. Those are all in case of defects or if no y clips on yours. The control board added 8 mins to ice maker cycle to allow drain more time energized to drain before getting cold. The drain freezes and thats why everyones ice maker goes bad after about a year or so. Call samsung and see if they will give you part information they are simple parts. The auger drain tube can be tricky make sure you zip tie it tight and line it up right. Some people replace the whole auger assembly with new drain tube heater built in it. Hope this helps.. Enjoy your samsungs... @.@
Joshua Grayson could you link the service bulletin? Mine never fixed and made tiny little ice cubes and now nothing
There is a washer on the bolt for the ice maker rotating motor at the back that snapped in half on mine. This means the grabber for the ice containers spiral doesn't spring but instead the shaft just spins. Any idea how to fix it?
It sounds like it might be a piece that comes as part of the auger motor assembly.
The same thing is happening on similar Samsung Fridge in the UK, model; RF56J9040SR. A lot of class action lawsuits in America. Do you have the key combination to force a defrost on this model?
I'm sorry, we do not have that information for your model refrigerator. If you find out please reply and let us know!
Can’t find the Y clips for my model on your website - does this fix work for my model too? The inside of my fridge looks the same as your video, including the inside of the ice maker. My model is Rf23hsesbsr/aa.
This is the Y Clip kit for your model partsdr.com/part/da82-02367a-clip-assembly
What if after dismantling the ice maker i noticed it has the Yclips installed already, will replacing it fix the problem? I still get the same issue. Thanks in advance
No, if the refrigerator already has Y clips, installing new ones would not help anything.
Say someone does something wrong with the coil or melts something with a hairdryer. When you say “you’ve ruined the refrigerator and it can’t be fixed,” do you mean that just the ice maker is ruined? Or the whole fridge is ruined?
If the cooling coil is punctured the refrigerator is ruined and there is no repair for that. If something was melted it depends on what was melted as most of the plastic pieces in the cabinet of the ice maker compartment are not serviceable components that can be purchased.
So I finally got my freezer thawed after 6 hours of blow drying. The metal claw type piece in the very back that rotates the crankshaft sheered off (you can see the piece in this video) the bolt snapped in half and is still in the metal shaft. Any idea how to remove that? Its flush with the crankshaft so i cant grab onto anything to unscrew the bolt. thank you.
We have a video on removing the auger motor here: th-cam.com/video/C8Qa2PGjWmw/w-d-xo.html
@@PartsDr You sir are the man! This refrigerator has plagued me since we bought it. It has been years since we had ice because this thing turned into a huge solid ice block. I finally had enough and took everything out of the fridge and spent an entire day defrosting the ice bin. When i got the ice bin out my family cheered lol. I wasn't able to remove the top ice box portion because the cooling loop was frozen solid as well. I was putting mugs of hot water in the compartment to slowly melt the ice out of that. Anyway, thank you again. Once i get the new auger motor, new ice bin, y clips, new seal. Maybe we can finally have ice! Thank you for these very helpful videos!
I have a Samsung RF263BEAESR/AA. Your site says that the Y clip fix may not fit my unit. Before taking it all apart, can you confirm this? Don't want to order it unless it will help. So tired of defrosting e every two weeks!
Hi, this is the correct Y clip kit for your model here: partsdr.com/part/da82-02367a-clip-assembly
What is the button combination to enter diagnostic mode for the RFJ239011SR? I tried both combinations shown in this video and nothing happened, even after holding for up to 15 seconds.
On the front panel press Freezer (top left) and Cool Select (middle right) buttons simultaneously for about 8 seconds, until there is a “ping” and the display goes blank. Then, press any other button until “Fd” appears (I usually press the Crushed Ice button). Each press selects a different special test mode - “FF”, then “OF C”, then “Fr”, then finally “Fd”. Once Fd is selected it goes into the Forced Defrost mode and will beep for about 25 minutes while it is defrosting. During this period all lights on the front panel are off. At the end the beeping stops, normal lights come on at the front panel, and the refrigerator is back to normal and the frost in the icemaker has melted.
This is correct! Thank you.
great videos! I want to order these clips, will they fit SAMSUNG RF31FMESBSR/AA thanks!!
Yes Y-clip kit PD00038237 is compatible with your model refrigerator!
I tried to order the kit ... but looks like you do not deliverer to Canada ... ?
Sorry, we do not.
I followed your great video. Thanks!! But after putting it back together, my ice maker will only cycle if I push the button to run it thru the test. It wasn't this way prior to installing the Y CLIPS. So I assume the ice maker thinks it's full even when it's not. Any idea what could be wrong?
The Y Clips shouldn't affect the ice maker cycling. Make sure that you let the ice maker cool down for 6 to 12 hours before it will start functioning normally.
@@PartsDr I turned the ice maker off at the control panel for a day prior to turning it back on. It does make ice, but will only dispense it to the bucket if I push the button for a "cycle test". I've been pushing it for days and it still will never run on it's own. I was attempting to figure out how/when it thinks the ice bucket is full. I even unplugged the fridge for five minutes. So strange. Any thoughts would be appreciated. Thanks
thank you. do you have a repair shop near me that can do this. i am very non-mehanical .87120
Hi Mitch, we do not do any repair work, but we do sell the parts. You will want to search for local appliance repair people in your area to see if they can help you with this.
Great video, installed my Y clip kit in a model just like the one shown. Came apart and installed, no problem but now I'm waiting for my ice maker to get cold again and start popping out ice, but it is not. Been about 6 hours and noticed the ice cube pusher that rotates was angled when I pulled it all apart. Checking back 6 hours later, same position. I pressed the blue button on the ice maker and it started making ticking noise. I felt the spinner trying to move but wasn't. With my soft assistance it moved back to flat but I don't know what to do now. 8 hours later, no ice, press the blue button and just ticking for a few minutes and that's it. Any clue?
Did it make ice before you installed the Y clip kit?
worked for about a year, then the ice started building up worse than before. Now the ice builds up in that entire opening. Samsung fridges are horrible.
looks like I just found my answer th-cam.com/video/bPJM0TCaQDg/w-d-xo.html