@@TheSalonBusiness hey! Yeah so I actually am gonna do dog walking! We were you king sbout it and it would be a better choice! I also help with catering at a business my grandma works at and I own a concession stand!
I currently use Square for payments and an online store as well as for email marketing. As a makeup artist within a busy salon I think the appointment app would be a great addition to my business. Thank you for such a well done video / tutorial your explanation and details are so appreciated. Well done!👍👍👍
Hey guys, Thank you for the vid and comments. I am looking to get started with square for payments and scheduling. Does square charge a processing fee on appointments booked through their app BUT paid in cash rather than credit card?
Now that I've watched a couple of your videos it struck me how well done they are. Please consider doing a quick video showing your set-up: lighting etc. Thanks.
Hey Ken, Thanks for the compliments on the video. I'm learning my way as I go. Good idea to show my home studio in an upcoming video :) I'll make sure to fit that in!
Just a heads-up, Square has changed their pricing models, removing some features from the "Freemium" model including calendar syncing making the free version pointless for most people. They have also been overtaken by several other scheduling apps/websites including Calendly for ease of use so this app is left with a very limited market (that doesn't include me, I've switched).
@@jessahgase6919 I switched to Calendly but I Thought I was using the free version and it turns out I was using the free trail and when that ran out they cut a lot of features that I needed so now I'm stuck for a decent scheduling app that does what I want without costing me a lot of money when most of my appointments are made in person anyway so paying a subscription would be pointless for me. Sorry I couldn't help.
Would add though that if your prepared to pay the subscription that Calendly is way easier to use than Square and has all the features as far as I can tell in a much more intuitively laid out website
I appreciate the informal manner with which you explained the experience. I spoke to someone at Square Support and she did help with specific items, but I certainly learned a few things, here. Thank you and Happy New Year!
Very useful information! I have been using square payment system/ POS for 4 years but did not know that square had a booking solution. Square really need to do a better job at promoting their products to users. Quick question though: How can I scale this to allow for isolate staff services and integrate it with my payroll?
Glad you found it helpful! You can set up which specific staff members can perform what services (if that’s what you’re looking for). They do have some integrations which you could look at to see if it integrates with your payroll. However, they also offer their own payroll system as well so could also be an option. Hope that helps.
i having an issue with the time slots for example i want to have a 9 am booking , 12:30 , 4:30 but it’s showing when i do an example booking a 9,9:30,10,10:30 , i am a nail tech it’s definitely impossible to have 30 minute apart appointments 😂
You can. You can either charge the full amount, a fixed fee, or just ask for card details and then charge for no show.. Or are you looking for something else?
It doesn't have a deposit but if you have people put this card info to make an appointment it will put a hold on their card. That way if they no show or cancel too late you can have a fee that will charge them in that instance. You let the clients know on cancellation policy
Great vid! I appreciate how you walked us through the different features and the integration with Wordpress. Here’s a quick question though! Does square charge a processing fee on appointments booked through their app BUT paid in cash rather than credit card?
I'm stuck adding "Options". How do you add that? for example, I see when your customers want to book Manicure there are 2 Options. How do you add that to your service?
Are you able to add selections onto the services? I.e. Paddleboarding lessons but with options to select wetsuit size, buoyancy aid sizes etc. Also a function to add their height/weight?
You can do that. Maybe this one helps: www.sellercommunity.com/t5/Square-UK-Product-Updates/Square-Appointments-Display-Services-with-Categories-on-the/ba-p/327641
11:48 For the section to "Take Payment," are you able change price when you click on the button or is it only set with the service that you already set for the appointment. For example someone decided to give a cash tip or hair was much longer so there was an extra charge?
Will Square Appointments allow multiple clients to book the same time slot? My business sees 10 clients at a time... I want 10 clients to be able to sign up for a time slot before the time slot is blocked off as full. Is this possible?
I am not sure you can do that. There’s probably a creative way to go around it though.. Like two separate accounts or linking to different staff depending who should have access..
Do you know if there is any way that at time of booking or perhaps before, is there a way to ask online booking questions? For example, as a consultant, I would like to ask a question or two to get client answer ahead of the appointment.
@@TheSalonBusiness thank you so very much for the link you just provided and for this excellent review. It's really helping me to narrow down my choice and right now, I'm leaning towards Square Appointments.
Very good video mate, do you know if there is a way to give set times for services? as Im an electrician 'Id like to set morning and afternoon windows? such as a 8 am 3 hour and a 12pm 3 hr, allowing enough time to get between jobs etc and enough time to complete a repair or installation.
Yes. You can just block your calendar when you don't want to be bookable. You can also add before/ after preparation time to allow for travel for example. So there should be a few ways to address this 👍
When a client wants to book I get a text message telling me to review their request. Instead of taking me into the app it takes me to a web browser that I have then log in to even see the booking request. Is there a way to simply check the booking request and accept or deny it via my mobile phone?
Great video. very clear and educational. I am running a massage business and am thinking of changing to square booking. But: I have some questions: Can I put discounts onto my massage services? if so, how? also I am wanting to create monthly membership options for my clients where they can have there massages automated on a monthly bases. do you know if this is possible? I seem to be able to make monthly memberships for items but not services. any help would be hugely appreciated.
Hey Luke, You can have do discounts on services. Should be able to this as you define the price on the service if I recall correctly. Memberships is a little bit trickier. Square has subscription payments so you can have your customer purchase a monthly recurring payment. It’s rather limited. You cannot tie it to a specific service or give access rights to something etc. but it allows you to bill in a recurring basis. I hope they will extend this feature.
Am I able to offer certain services on specific days? like I offer 3 services but one of them I only offer on Tuesday and Thursday, how can I specifically put those services for those days on my calendar for customer to book..
No. But there are some workarounds here: www.sellercommunity.com/t5/Square-Appointments-Feature/Feature-Request-Create-packages-including-multiple-services-via/idi-p/5372
Square does offer the ability to adapt a service but not really add on. Have you seen Mangomint’s service customization feature? It allow you to offer additional services which increases time and price while booking. You should check it out. I go into more detail here: thesalonbusiness.com/mangomint-review/
Hi, There isn't an option for the customer to log in and view their appointment history. As a workaround, your customer could refer to previous appointments using their email notifications as long as they haven't deleted them…
I run a kids hairsalon. Multiple kids book in from one family. They are booked in under the child's name. Do they need to imput child's name and credit card details each time they book? Or does the system remember the kids names so the details are automatic?
i face to difficulity to set availablity even I set everyday in availability but when someone booking only weekend days showing on website ,, please help
Hi Destiny, I had the same question - and unfortunately no, you cannot allot specific time slots for appointments. The only way to work around this is to go to Appointments > Settings > Calendar & Booking > Reservation Guarantee. Select the "Business must accept or decline all appointment requests" option. This will then notify you any time a customer requests an appointment - then you can change the time they chose to one that suits your schedule. Of course this is quite a headache in my opinion.. because you must notify the customer that they must be placed in "x" time slot. Many people have asked Square to add a "time slot" feature to their site, so I am holding out hope that they are working on this - as it's a must for service-based businesses!
@@castle.in.the.sky. so I sort of figured out a way if you go on the app and change your business hours and change the start of your day and end of your day to how long your service if and then add more business hours to the day and do the same you can have control over the start times for the services
@@destinyagolio you can also create recurring appointment for yourself to define times a little more for example I book in 3 hr time slots so if want some one to come @ 8 I make the time for that service 3hrs and book a 5 min recurring break. To define the times.that are available
Hi there, how am I able to have clients book for a set time and set day. I’ve tried to edit my availability and for the week but when I have them book it won’t show my times and show I’m booked already
Hey I have a question. If I am doing a Fitness and Personal Training Business, and want to allow people to book in classes, how do I do so, for example, 3 people per appointment from 10am-11am on a certain day. And also I have another question, with doing a Fitness Business, I charge $60 for a 1on1 session, however, I want to make it where you can buy 6 sessions for $45 each and book an appointment on the days suitable, how do I do so?
@ 6.10 he selects more than one service, does anyone know how to do it? I did click on the 'Show "Schedule another Appointment" button in 'Scheduling Page Options'. but don't get it
Hello I see in the calendar we have option to select item as well but customer side there is not option to select item its only services do you think its possible for customer to select item as well?
Hi, I don’t think you can do that.. That is, selling a product with the appointment. I think you need to manage it at check out or setup separate product ordering for pickup.. Would need to double check but pretty sure..
It should work for a tanning business. You probably need to create options for different time lengths that they can book though.. You can have multiple calendars. Haven't maxed it out yet :)
Hi Sheridan, I'm not entirely sure I understand what you want to do. But what I recommend is to search the square community, you'll find most answers there when you get stuck on something: www.sellercommunity.com/
It will allow your customers to book an appointment time for your cleaning services and you can also charge them immediately when booking if you want (so yes ;))
This software simply does not work for many reasons: 1. The appt chart are set vertically. This is the worst design. Most of IT developers, if not all copied Google calendar which is designed for 1 user. There is no ways that this software can be used for a salon of 5 to 10 stylists. 2. I see notes for appts. This 40 years old technology. You will not be able to search for notes and you will not have enough times in the day to look at this notes. There are much better ways to capture features and or requirements of am appt., 3. I can go on but it is such a waste of times. These IT developers never work and have any operational experience in the salon industries. Good luck!
Hello, how do I add options to my services? I see underneath you manicure service you have 2 options for them to choose from. How do I do that? My list is too long and I hate it. Being able to group a few items would be a great relief to me. Thank you!
Hi, I’m using service variations on the service. Each service variation can have a different price etc. you can learn more here; squareup.com/help/us/en/article/6689-item-options
So, we are able to create ‘Categories’ on our end but how do we set it up so that customers are able to view services under the categories? I offer many services and I’d find that it would be easier to navigate.
Im trying to help my gf set up a website for her dance studio. Im a developer so I'm very technical but I dont want to have to re-invent the wheel. Do you know if there's any scheduling solutions that support classes, so a 1-to-Many relationship, ie. booking one teacher for many students. We're looking to set up Square POS for the payment solution, and checking to see if we can add virtual bookings and eventually memberships as well. Awesome tutorial!
Thanks! I know that Acuity supports classes as well as Squares payment gateway. You can learn more about it in my review here: thesalonbusiness.com/best-salon-software/
Does square calendar have group classes? Also does it allow you to tag a service in certain parts of a shift? Also does square have a forum of people who use square to find providers or stylists? We currently use Vagaro. I didn't think to look at square because we were primarily looking for salon schedulers but now I need a better time tracking software for payroll so I am considering using square as a scheduler if it has the ability to attract new clients.
I don’t think they do group classes and they don’t have a market place like Vagaro does.. If these things are important to you, you should probably stay where you are
why square appointments not work on pc? only for cell phone or tablets. its so difficult work in the salon with the app in the tablet.. I want to open the app appointments in my pc but I can't.
👇 Compare Square Appointments to the best salon & spa software alternatives in 2023 below👇
thesalonbusiness.com/software-guide/
I’m 13 and starting a lawn care business!!! I’m using square appointments so my clients can schedule cuts!
Wow, 13 and already an entrepreneur! Cool, keep it up, you’ll go far!
@@TheSalonBusiness hey! Yeah so I actually am gonna do dog walking! We were you king sbout it and it would be a better choice! I also help with catering at a business my grandma works at and I own a concession stand!
I’m impressed 👊
That's so impressive!
You go Camaron 🙂
I currently use Square for payments and an online store as well as for email marketing. As a makeup artist within a busy salon I think the appointment app would be a great addition to my business. Thank you for such a well done video / tutorial your explanation and details are so appreciated. Well done!👍👍👍
Good to hear! Thank you Jospeh 🙏
Hey guys,
Thank you for the vid and comments.
I am looking to get started with square for payments and scheduling.
Does square charge a processing fee on appointments booked through their app BUT paid in cash rather than credit card?
Now that I've watched a couple of your videos it struck me how well done they are. Please consider doing a quick video showing your set-up: lighting etc. Thanks.
Hey Ken,
Thanks for the compliments on the video. I'm learning my way as I go. Good idea to show my home studio in an upcoming video :) I'll make sure to fit that in!
Just a heads-up, Square has changed their pricing models, removing some features from the "Freemium" model including calendar syncing making the free version pointless for most people.
They have also been overtaken by several other scheduling apps/websites including Calendly for ease of use so this app is left with a very limited market (that doesn't include me, I've switched).
Thx for sharing!
Hi tim can you please tell what you switched to because I was thinking of getting square but i don’t know anymore 😅
@@jessahgase6919 I switched to Calendly but I Thought I was using the free version and it turns out I was using the free trail and when that ran out they cut a lot of features that I needed so now I'm stuck for a decent scheduling app that does what I want without costing me a lot of money when most of my appointments are made in person anyway so paying a subscription would be pointless for me.
Sorry I couldn't help.
Would add though that if your prepared to pay the subscription that Calendly is way easier to use than Square and has all the features as far as I can tell in a much more intuitively laid out website
@@skyfawn Thank you for the info I really appreciate it!
I appreciate the informal manner with which you explained the experience. I spoke to someone at Square Support and she did help with specific items, but I certainly learned a few things, here. Thank you and Happy New Year!
Thank you Nicole for the kind words. Good you talked to support as well! Happy new year to you!
appreciation the time you’ve taken to share the tutorial. Thank you
Thanks Dimmy 🙏 Hope you found it helpful.
Thank you so much for taking the time to make thia video. Its super helpful
Perfect, just what I needed. I shared with my friends.
Awesome, thanks. You may also want to check out the very details overview of alternatives here: thesalonbusiness.com/best-salon-software/
Very useful information! I have been using square payment system/ POS for 4 years but did not know that square had a booking solution. Square really need to do a better job at promoting their products to users. Quick question though: How can I scale this to allow for isolate staff services and integrate it with my payroll?
Glad you found it helpful! You can set up which specific staff members can perform what services (if that’s what you’re looking for). They do have some integrations which you could look at to see if it integrates with your payroll. However, they also offer their own payroll system as well so could also be an option. Hope that helps.
i having an issue with the time slots for example i want to have a 9 am booking , 12:30 , 4:30 but it’s showing when i do an example booking a 9,9:30,10,10:30 , i am a nail tech it’s definitely impossible to have 30 minute apart appointments 😂
Did you find a way to change that? I’m also having the same problem
29:00 I hope I could get rid of the banner in the integrated frame but no option for that yet
Yes, you cannot. You can check out alternatives here if you want a smoother online booking integrations: thesalonbusiness.com/best-salon-software/
I love it but really don’t like that I can’t collect a deposit when the client is making a appointment
You can. You can either charge the full amount, a fixed fee, or just ask for card details and then charge for no show.. Or are you looking for something else?
@@TheSalonBusiness when they go to book, does the enter card info come up case I don't see it when I do a fake appointment booking.
It doesn't have a deposit but if you have people put this card info to make an appointment it will put a hold on their card. That way if they no show or cancel too late you can have a fee that will charge them in that instance. You let the clients know on cancellation policy
@crownnailz have you figured out how to take deposits… ? Trying to figure out the same thing
Great info thank you so much! Glad I found you 😁
Thanks! Good to have you here!
Same!
How I change a dark blue and light blue to make a different between future appointments and the past . Everything shows one licor to me
What about for the customers that prefer mobile pay? Like Cash app, Venmo, Zelle Apple Pay.
Square wants you to use their processor. For options, see: thesalonbusiness.com/credit-card-processing-for-salons/
I just started a car detailing business and this app helps a lot where I’m not juggling clients all over
Really great review John. Thanks. I did find it very helpful.
Thanks Ken for the kind words!
Great vid! I appreciate how you walked us through the different features and the integration with Wordpress.
Here’s a quick question though!
Does square charge a processing fee on appointments booked through their app BUT paid in cash rather than credit card?
IS there a way to have priority booking on Square Appointments for Members to book before the general public?
Good question. I don't think so..
Got another question can someone get color with someone and get a blow day with another if you have an assistant.
Hmm.. Good question. Would need to test that!
Thanks for the video. But you skip the part that I need.
How to get a drop down menu within the service for booking on a single service type. Options
After you create your service press the new variation button to add variations of that service. This creates the drop down menu
👌
What is the best forms to intergrade with square? I can't find a good one...
Not sure actually. I am using Mangomint now which has forms integrated. Check it out here: thesalonbusiness.com/mangomint/
I'm stuck adding "Options". How do you add that? for example, I see when your customers want to book Manicure there are 2 Options. How do you add that to your service?
Really helpful and useful video. Thank you!
Thanks Pete for spreading encouragement 🙏
Are you able to add selections onto the services? I.e. Paddleboarding lessons but with options to select wetsuit size, buoyancy aid sizes etc. Also a function to add their height/weight?
he literally showed the modifir options on that and said we wont go over that. i think its glitched
Are you paying subscription with all that features? Or is it free?
Yes, you need to pay for all features. Compare all your options here: thesalonbusiness.com/best-salon-software/
Is there a way to take a deposit only when a customer books an appt?
Yes 👍
@@TheSalonBusiness where can I find that info?
can you change the booking website url to your business name?
Do you have to have the upgrade version for the add on services ? I can’t seem to find that setting on mine .
Great Explanation!
Thank you 🙏
There's nothing about the discount code. Can someone shed some light on that? Mine doesn't work
The code I had just expired. I have removed references to it now. Sorry about that.
I have a question, how can I make categories for the appointments? For example, create a hair categorie to put all my hair cut and other hair services
You can do that. Maybe this one helps: www.sellercommunity.com/t5/Square-UK-Product-Updates/Square-Appointments-Display-Services-with-Categories-on-the/ba-p/327641
11:48 For the section to "Take Payment," are you able change price when you click on the button or is it only set with the service that you already set for the appointment. For example someone decided to give a cash tip or hair was much longer so there was an extra charge?
I’m pretty sure this is possible.
Thank you Great information!!!
How can I mark a job completed on the calendar?
Heads up, this is the most unnecessarily complicated process setup. I’ve used genbook and booksy, those are way easier to set up.
I have a mobile Thermography business, and square sends my billing address to patient, which is not where their appointment is. How do I change this?
You should be able to different addresses for this purpose. Have you looked under settings?
Thank you~ Thumbs Up!
🙏😘
Will Square Appointments allow multiple clients to book the same time slot?
My business sees 10 clients at a time... I want 10 clients to be able to sign up for a time slot before the time slot is blocked off as full.
Is this possible?
Thank you so much for this.
Glad you enjoyed it 👌
did they let you customize your embed booking widget in any updates since this video?
Does squire give me acces to download all my customer database with their numbers.?
You can extract client data - not sure of the top of my head which exact data they will provide you with though..
How I create modifiers for services
How do I set up my app to get a confirmation or decline option ??😞 my app are getting confirmed right away does t let me
Review them first 😩
Same
You can configure this under appointment preferences. See squareup.com/help/us/en/article/5351-manage-your-square-appointments-account-settings
What if my booking is not showing for my clients how do i get it to show
I haven’t finished the video yet but is there an option to put like a password over some services that you want limited to some clients/customers?
I am not sure you can do that. There’s probably a creative way to go around it though.. Like two separate accounts or linking to different staff depending who should have access..
does square have a client facing app that they can download from the app
store?
Do you know if there is any way that at time of booking or perhaps before, is there a way to ask online booking questions? For example, as a consultant, I would like to ask a question or two to get client answer ahead of the appointment.
You can do this via “square contracts”. See link for more details: squareup.com/help/us/en/article/6721-create-and-send-your-contracts-with-square
@@TheSalonBusiness thank you so very much for the link you just provided and for this excellent review. It's really helping me to narrow down my choice and right now, I'm leaning towards Square Appointments.
Glad you found it helpful! John
Why can’t customers see modifiers on appointment?
Hmm.. Thought they could. Should report that to the Square team!
Very good video mate, do you know if there is a way to give set times for services? as Im an electrician 'Id like to set morning and afternoon windows? such as a 8 am 3 hour and a 12pm 3 hr, allowing enough time to get between jobs etc and enough time to complete a repair or installation.
Yes. You can just block your calendar when you don't want to be bookable. You can also add before/ after preparation time to allow for travel for example. So there should be a few ways to address this 👍
@@TheSalonBusiness Awesome, Thank you so much
Do customers have to pay through square? Or can they use cash, check, venmo etc in person with no fee?
Yes, you can accept e.g. cash
I really appreciated info! Thank you so much! Very good and useful.
Thank you for the encouragement Marija! Glad you found it helpful!
When a client wants to book I get a text message telling me to review their request. Instead of taking me into the app it takes me to a web browser that I have then log in to even see the booking request. Is there a way to simply check the booking request and accept or deny it via my mobile phone?
I don't know of the top of my head.. Would indeed make more sense that it goes to the app and strange if it doesn't..
Great video. very clear and educational. I am running a massage business and am thinking of changing to square booking. But: I have some questions: Can I put discounts onto my massage services? if so, how? also I am wanting to create monthly membership options for my clients where they can have there massages automated on a monthly bases. do you know if this is possible? I seem to be able to make monthly memberships for items but not services. any help would be hugely appreciated.
Hey Luke,
You can have do discounts on services. Should be able to this as you define the price on the service if I recall correctly. Memberships is a little bit trickier. Square has subscription payments so you can have your customer purchase a monthly recurring payment. It’s rather limited. You cannot tie it to a specific service or give access rights to something etc. but it allows you to bill in a recurring basis. I hope they will extend this feature.
If you make / book appointments for your clients can you input their card info ? For no shows ?
Yes, see this article: squareup.com/help/us/en/article/6068-use-card-on-file-with-square-appointments
Am I able to offer certain services on specific days? like I offer 3 services but one of them I only offer on Tuesday and Thursday, how can I specifically put those services for those days on my calendar for customer to book..
I'm not sure. You can obviously tie it to staff/resources and their availability but would need to look at if/ how you can do it on the service alone.
Hi, is there a way to add a 10 session training package to a client and track how many sessions used?
No. But there are some workarounds here: www.sellercommunity.com/t5/Square-Appointments-Feature/Feature-Request-Create-packages-including-multiple-services-via/idi-p/5372
Hi, I want to set up some services that can only be booked as add-ons to a main service. Is this possible?
Square does offer the ability to adapt a service but not really add on. Have you seen Mangomint’s service customization feature? It allow you to offer additional services which increases time and price while booking. You should check it out. I go into more detail here: thesalonbusiness.com/mangomint-review/
Can clients see there old appointments from the past
Hi,
There isn't an option for the customer to log in and view their appointment history. As a workaround, your customer could refer to previous appointments using their email notifications as long as they haven't deleted them…
I run a kids hairsalon. Multiple kids book in from one family. They are booked in under the child's name. Do they need to imput child's name and credit card details each time they book? Or does the system remember the kids names so the details are automatic?
Interesting use case.. I think you would need to do it per client..
Does the booking system integrate with your square eftpos machine?
Sorry but don't know what eftpos is..
i face to difficulity to set availablity even I set everyday in availability but when someone booking only weekend days showing on website ,, please help
Hmm.. I have not seen that issue before.. You should reach out to the support if you still have issues..
Is there a way to have specific times for the clients to choose from rather then them being able to book any time during your hours.
Hi Destiny,
I had the same question - and unfortunately no, you cannot allot specific time slots for appointments. The only way to work around this is to go to Appointments > Settings > Calendar & Booking > Reservation Guarantee. Select the "Business must accept or decline all appointment requests" option. This will then notify you any time a customer requests an appointment - then you can change the time they chose to one that suits your schedule. Of course this is quite a headache in my opinion.. because you must notify the customer that they must be placed in "x" time slot. Many people have asked Square to add a "time slot" feature to their site, so I am holding out hope that they are working on this - as it's a must for service-based businesses!
@@castle.in.the.sky. so I sort of figured out a way if you go on the app and change your business hours and change the start of your day and end of your day to how long your service if and then add more business hours to the day and do the same you can have control over the start times for the services
@@destinyagolio you can also create recurring appointment for yourself to define times a little more for example I book in 3 hr time slots so if want some one to come @ 8 I make the time for that service 3hrs and book a 5 min recurring break. To define the times.that are available
Review starts at 2:10 for anyone on a time crunch :)
Thanks Ryan :) My first review, will make intro shorter for next one :)
@@TheSalonBusiness It’s a great review, very thorough, found it very helpful! And no worries!
What if you are not accepting new customers but just want to use Square for booking existing customers, is there any feature for that? Thank you!
I don’t think so. You would need to protect the URL to the booking page or widget from new clients..
Would I be able to use Square for a dog grooming business?
I expect all the software I recommend here would also work for dog grooming: thesalonbusiness.com/best-salon-software
Hi there, how am I able to have clients book for a set time and set day. I’ve tried to edit my availability and for the week but when I have them book it won’t show my times and show I’m booked already
Are you doing classes? I don’t think there’s support for that unfortunately..
Hey I have a question. If I am doing a Fitness and Personal Training Business, and want to allow people to book in classes, how do I do so, for example, 3 people per appointment from 10am-11am on a certain day. And also I have another question, with doing a Fitness Business, I charge $60 for a 1on1 session, however, I want to make it where you can buy 6 sessions for $45 each and book an appointment on the days suitable, how do I do so?
Square appointment does not support classes unfortunately
Heeey so I have a problem,I can’t get the app to be in Arabic or even
Hebrew and my clients don’t know how to manage it .
Hi,
It's possible that your language is not supported by Square..
@ 6.10 he selects more than one service, does anyone know how to do it? I did click on the 'Show "Schedule another Appointment" button
in 'Scheduling Page Options'. but don't get it
Hi,
There is a switch in setting for enabling this. Default is that you can only pick in but you can enable picking multiple.
I've watched this twice but I didn't see you cover how to link "options" to services. Did I miss it?
Is it attributes and variations you mean? squareup.com/help/us/en/article/6744-custom-attributes-and-item-library
Hello
I see in the calendar we have option to select item as well but customer side there is not option to select item its only services do you think its possible for customer to select item as well?
Hi,
I don’t think you can do that.. That is, selling a product with the appointment. I think you need to manage it at check out or setup separate product ordering for pickup.. Would need to double check but pretty sure..
Can some services be prepay and other services require no prepay?
I believe so - at least most of the software in my top list would support this: thesalonbusiness.com/best-salon-software/
Can this be used in a tanning salon? where clients buy blocks of minutes? Also how many calendars can be on the system?
It should work for a tanning business. You probably need to create options for different time lengths that they can book though.. You can have multiple calendars. Haven't maxed it out yet :)
@@TheSalonBusiness
Did you figure this out yet with square
Is there a way to send a link through a sms message so a client can book!?!🙋🏽♀️🦋
You can always send a link to your booking page. Is that what you mean?
Very useful tutorial. I just emailed you with questions for sign up regarding my spa business. Hope to hear back :)
Glad you found it helpful and thanks for your email 👍
How do i set up weekly bookings instead of monthly ?
Hi Sheridan,
I'm not entirely sure I understand what you want to do. But what I recommend is to search the square community, you'll find most answers there when you get stuck on something: www.sellercommunity.com/
I tried to add a booking button to my Instagram page and it says admin permissions required Instagram
Yes, you probably need to be an admin to do that..
When someone books on Square appointments, can you accept/ reject their appointment? Or does it automatically accept everyone.
I'm also looing for this answer. If you do find out please let me know. Thank you.
Found a guide on it here. Hope it helps. www.sellercommunity.com/t5/Questions-How-To/Is-there-a-way-to-make-it-so-that-I-have-to-accept-an/m-p/123405
How do you save a hair formula?
Hi Jennifer,
You can store information on each client. That’s what I would use for storing formula. I hope you can find it!
Are you Swedish? You sound like my friends and relatives.
Hi Lisa,
Yes, I’m Swedish 🇸🇪. Your name sounds Swedish too :)
Does this work for any service business?
Any appointment based business - it's not salon specific. What did you have in mind?
Would this work for my cleaning business
It will allow your customers to book an appointment time for your cleaning services and you can also charge them immediately when booking if you want (so yes ;))
Thanks.
your so swedish ^^
Haha, I am :)
@@TheSalonBusiness can hear the swedish dialect🤠 but no worries, its alot better than most other dialects👍
🙏👍
Your cute !
😘
This software simply does not work for many reasons: 1. The appt chart are set vertically. This is the worst design. Most of IT developers, if not all copied Google calendar which is designed for 1 user. There is no ways that this software can be used for a salon of 5 to 10 stylists. 2. I see notes for appts. This 40 years old technology. You will not be able to search for notes and you will not have enough times in the day to look at this notes. There are much better ways to capture features and or requirements of am appt., 3. I can go on but it is such a waste of times. These IT developers never work and have any operational experience in the salon industries. Good luck!
May I ask what you are using that you believe is better?
You talk to much, you need to hurry up and get to the point
Thanks for feedback. Will do my best to improve 👍
Get to the point!! No need to put out more words out there
Haha, you are right, I need to get better at this :) I’ll try to improve for the next. Thanks for feedback.
God, this is so boring and slow. I just tried to watch this again and fell asleep.
Haha, sorry about that 😂 I am learning, will try to be more entertaining in the future 😉
hello how can i set up the time and dates i am available so they don’t pick a day that i am not available??
Hi,
Yes you can do that!
Good question this is my concern. And how do I block off days or times that i am already booked before I launch the square booking
Can consent forms be sent to clients? Can they be saved to files?
Can you use contracts for this? squareup.com/help/us/en/article/7104-contracts
how will I get notifications to confirm appointment. Edit:I don’t get Notified when a client makes an appointment
Hi Diego,
You need to enable notifications. You find this in the staff section in your Square account.
Hello, how do I add options to my services? I see underneath you manicure service you have 2 options for them to choose from. How do I do that? My list is too long and I hate it. Being able to group a few items would be a great relief to me. Thank you!
Hi,
I’m using service variations on the service. Each service variation can have a different price etc. you can learn more here; squareup.com/help/us/en/article/6689-item-options
@@TheSalonBusiness I only see it for items though ? Not services.
When I do a test booking it won’t let me select any of the days of the month do you know what I can do to fix this thanks
Have you setup your staff availability? It's probably just a setting somewhere you are missing..
So, we are able to create ‘Categories’ on our end but how do we set it up so that customers are able to view services under the categories? I offer many services and I’d find that it would be easier to navigate.
HEY NYLA, HOW DO YOU CREATE CATEGORY AND SUB CATEGORY?
I'm afraid not. See response from square here: www.sellercommunity.com/t5/Feature-Requests/Is-there-a-way-to-create-Appointment-categories/m-p/191240
Im trying to help my gf set up a website for her dance studio. Im a developer so I'm very technical but I dont want to have to re-invent the wheel. Do you know if there's any scheduling solutions that support classes, so a 1-to-Many relationship, ie. booking one teacher for many students. We're looking to set up Square POS for the payment solution, and checking to see if we can add virtual bookings and eventually memberships as well. Awesome tutorial!
Thanks! I know that Acuity supports classes as well as Squares payment gateway. You can learn more about it in my review here: thesalonbusiness.com/best-salon-software/
Signed up through your link. Thx
Thanks buddy 🙏
Does square calendar have group classes? Also does it allow you to tag a service in certain parts of a shift? Also does square have a forum of people who use square to find providers or stylists? We currently use Vagaro. I didn't think to look at square because we were primarily looking for salon schedulers but now I need a better time tracking software for payroll so I am considering using square as a scheduler if it has the ability to attract new clients.
I don’t think they do group classes and they don’t have a market place like Vagaro does.. If these things are important to you, you should probably stay where you are
why square appointments not work on pc? only for cell phone or tablets. its so difficult work in the salon with the app in the tablet.. I want to open the app appointments in my pc but I can't.
Hi,
You can open in in the web browser (like I’m doing in the demo)