Hi. I live in Belgium and have been driving an Ariya since November. Something like 13k KMS so far. I had the two updates recently however unlike yourself they both installed successfully. I was little confused as i didn't know initially where i could find out what the updates were supposed to fix. My local Nissan garage was not terribly helpful as they told me that even Nissan wouldn't tell them (the dealership) what was being changed. Thanks to your video i found the list of updates and the details of what changes have been made. I have made a list of issues, i work in the IT sector and have some experience with documenting glitches. The garage was not eager to look at them all. However the one that nearly led to crash got their attention. The cruise control and autosteer don't seem to be harmonized. I was following a truck. Cruise Control was set to 120. The truck was doing 80. I indicated and moved into to overtake, the Ariya began to accelerate up to the set speed,but i had to return to the lane behind the truck, (someone coming up faster that expected in the lane i intended to cross into) the Ariya didn't "see" the truck and kept on accelerating. If I hasn't reacted and stepped on the brake we would have run into the back of the truck. Let's see if they will put can fix that little oversight.
Hi Peter, thanks for watching and commenting! RE: your dealer - that's a shame. A good dealer is really important. This is especially weird, since Nissan Europe is VERY interested in every possible problem with the car. So much so, that every dealer is obligated to forward those issues immediately. Maybe there is another dealer around that you can try? As for the ACC thing, I don't think this is a bug. If you pull back behind that truck on short notice, the car might indeed not be able to recognize it fast enough. And Autosteer is disabled during lane changes. In this case, you simply have to drive the car. That is by design, since the situation is much too complex for Pro Pilot 1.5. ACC and Emergency Braking will assist you as good as they can, but especially trucks can be super hard to properly recognize if you pull behind them at a short distance. For one, trucks are so huge, that at close distance they might fill out the entire scope of the radar, making it difficult for the car to distiguish between seeing something that just is huge or nothing at all. The camera makes up for it but it needs a moment. Also, some trucks have suprisingly little metal at the back, since the doors of trailers might be made out of fiberglass i.e., adding to the confusion. So, as with every assistent, Pro Pilot has its limits. But a bug this is not as far as I can tell. Anyway, I hope you are happy with your car. We are way past the 20000Km mark now and still get into the Ariya with a smile!
@@nissanelectrified9583 Hi, Thanks for your reponse. I became frustrated with the feedback and finally registered a complaint with NISSAN. Frustratingly the website does list the ARIYA when prompting for the model, so I choose the LEAF and then carried on to make my point. To their credit I received a response the next day going on to explain that they would contact the dealership. Which they did, however according to my contact there, they had no record of the issues I had reported, and my contact at the dealership had to tell them who he had passed my list of issues to in the first place. It seems there is an internal communication problem somewhere. That aside, the AUTOSTEER function stopped working last week, every time I turned it on it generated a "System Failure" message. The dealership ordered a component that needed to be replaced in the steering wheel. I took posesseion of the car again yesterday, so far so good. As to your comment about the adaptive cruise control. Although I understand your explanation, I find it hard to accept, if this is a shortcomming then it should be documented and drivers made aware of the potential for failure. I drove a TESLA Model S for five years and knew that it might not "see" a stationary object, and always felt that a manufacturer should not be offering saftey features that might fail at the very moment when they are supposed to protect the driver.
Hmmm, I disagree I have to say. The emergency braking system in Ariya has been tested and is among the best there are. But it can't do wonders. In the end, you are responsible for driving, and Nissan indeed makes that more than clear in the documentation. As for your complaints, you wrote that your dealer was not interested. Now you write your dealer indeed forwarded your list and Nissan did not know about it. Something is not adding up there...maybe lost in translation? Also, the customer service hotline will of course not have your list. The tech department (to which we mere mortals have no direct contact unless they call us) will surely have it if your dealer sent it in. But that is a steam of communication between your dealer and Nissan. I did not get any info directly either. Your dealer should be getting a response though. Maybe you are just a bit impatient there? I know for a fact, that Nissan is taking every complaint very seriously. If your dealer forwarded your list, as he is obligated to do, then Nissan will have it and see what they can do. That's how it was with my Ariya at least. But understand, that they can't change the car for you. So far, what you told me about the autosteer (I still don't understand what this should have to do with the braking thing by the way) and ACC seem to work perfectly normal on your car.
@@nissanelectrified9583 i suppose we will have to agree, to disagree. If the Ariya is capable of "seeing" a few thin branches from the plants at the side of the drive which runs between my home and the street, and carries out an emergency braking when i drive backwards towards the street... Then it should be able to "see" a truck, irrespective of the material the truck is built with.
Well, that rear emergency braking function has literally nothing to do with what we are talking about. That's different sensors all together, way different speeds etc etc..and Ariya can see a truck alright. But if you interact and pull behind a truck at very close distance, then the car might struggle, that's just physics. But again, this is a manual driving scenario by any definition anyways.
In my case the update went flawlessly (the sat nav one), I've noticed some changes after it. The combinated meter recall update doesn't appear to me yet and I don't have it because my original software installed at the factory has date of october 2022 acording to sat nav.
Hi. I live in Belgium and have been driving an Ariya since November. Something like 13k KMS so far. I had the two updates recently however unlike yourself they both installed successfully. I was little confused as i didn't know initially where i could find out what the updates were supposed to fix. My local Nissan garage was not terribly helpful as they told me that even Nissan wouldn't tell them (the dealership) what was being changed. Thanks to your video i found the list of updates and the details of what changes have been made. I have made a list of issues, i work in the IT sector and have some experience with documenting glitches. The garage was not eager to look at them all. However the one that nearly led to crash got their attention. The cruise control and autosteer don't seem to be harmonized. I was following a truck. Cruise Control was set to 120. The truck was doing 80. I indicated and moved into to overtake, the Ariya began to accelerate up to the set speed,but i had to return to the lane behind the truck, (someone coming up faster that expected in the lane i intended to cross into) the Ariya didn't "see" the truck and kept on accelerating. If I hasn't reacted and stepped on the brake we would have run into the back of the truck. Let's see if they will put can fix that little oversight.
Hi Peter,
thanks for watching and commenting! RE: your dealer - that's a shame. A good dealer is really important. This is especially weird, since Nissan Europe is VERY interested in every possible problem with the car. So much so, that every dealer is obligated to forward those issues immediately. Maybe there is another dealer around that you can try?
As for the ACC thing, I don't think this is a bug. If you pull back behind that truck on short notice, the car might indeed not be able to recognize it fast enough. And Autosteer is disabled during lane changes. In this case, you simply have to drive the car. That is by design, since the situation is much too complex for Pro Pilot 1.5. ACC and Emergency Braking will assist you as good as they can, but especially trucks can be super hard to properly recognize if you pull behind them at a short distance. For one, trucks are so huge, that at close distance they might fill out the entire scope of the radar, making it difficult for the car to distiguish between seeing something that just is huge or nothing at all. The camera makes up for it but it needs a moment. Also, some trucks have suprisingly little metal at the back, since the doors of trailers might be made out of fiberglass i.e., adding to the confusion. So, as with every assistent, Pro Pilot has its limits. But a bug this is not as far as I can tell.
Anyway, I hope you are happy with your car. We are way past the 20000Km mark now and still get into the Ariya with a smile!
@@nissanelectrified9583 Hi, Thanks for your reponse. I became frustrated with the feedback and finally registered a complaint with NISSAN. Frustratingly the website does list the ARIYA when prompting for the model, so I choose the LEAF and then carried on to make my point. To their credit I received a response the next day going on to explain that they would contact the dealership. Which they did, however according to my contact there, they had no record of the issues I had reported, and my contact at the dealership had to tell them who he had passed my list of issues to in the first place. It seems there is an internal communication problem somewhere. That aside, the AUTOSTEER function stopped working last week, every time I turned it on it generated a "System Failure" message. The dealership ordered a component that needed to be replaced in the steering wheel. I took posesseion of the car again yesterday, so far so good.
As to your comment about the adaptive cruise control. Although I understand your explanation, I find it hard to accept, if this is a shortcomming then it should be documented and drivers made aware of the potential for failure. I drove a TESLA Model S for five years and knew that it might not "see" a stationary object, and always felt that a manufacturer should not be offering saftey features that might fail at the very moment when they are supposed to protect the driver.
Hmmm, I disagree I have to say. The emergency braking system in Ariya has been tested and is among the best there are. But it can't do wonders. In the end, you are responsible for driving, and Nissan indeed makes that more than clear in the documentation.
As for your complaints, you wrote that your dealer was not interested. Now you write your dealer indeed forwarded your list and Nissan did not know about it. Something is not adding up there...maybe lost in translation? Also, the customer service hotline will of course not have your list. The tech department (to which we mere mortals have no direct contact unless they call us) will surely have it if your dealer sent it in. But that is a steam of communication between your dealer and Nissan. I did not get any info directly either. Your dealer should be getting a response though. Maybe you are just a bit impatient there? I know for a fact, that Nissan is taking every complaint very seriously. If your dealer forwarded your list, as he is obligated to do, then Nissan will have it and see what they can do. That's how it was with my Ariya at least. But understand, that they can't change the car for you. So far, what you told me about the autosteer (I still don't understand what this should have to do with the braking thing by the way) and ACC seem to work perfectly normal on your car.
@@nissanelectrified9583 i suppose we will have to agree, to disagree. If the Ariya is capable of "seeing" a few thin branches from the plants at the side of the drive which runs between my home and the street, and carries out an emergency braking when i drive backwards towards the street... Then it should be able to "see" a truck, irrespective of the material the truck is built with.
Well, that rear emergency braking function has literally nothing to do with what we are talking about. That's different sensors all together, way different speeds etc etc..and Ariya can see a truck alright. But if you interact and pull behind a truck at very close distance, then the car might struggle, that's just physics. But again, this is a manual driving scenario by any definition anyways.
In my case the update went flawlessly (the sat nav one), I've noticed some changes after it.
The combinated meter recall update doesn't appear to me yet and I don't have it because my original software installed at the factory has date of october 2022 acording to sat nav.
Thanks for watching and sharing your experiences!
My guess is that you already have the først update installed. That update was 9E and on your screen it sand 9E🤔
I wish it was, but it only is shown under "failed attempts".
@@nissanelectrified9583 Sorry I saw it wrong
No worries, thanks for watching mate :)