ฝัง
- เผยแพร่เมื่อ 29 ม.ค. 2020
- In this video I explain you how to fix a non working Sonos Play 5 wireless Loudspeaker.
The biggest disadvantage of the Sonos equipment is that there is no on / off button on it, as long as it is connected to the mains voltage (whether or not in standby) the power supply will always continue to function and consume energy and therefore also generate heat. Many components will die prematurely as a result, in turn this resulting in many defective Sonos equipment in the world.
The response to this video will tell you enough.
I personally banned all app controllable equipment from my house, I took control back into my own hands (and brain ;-)
Parts list:
2 pcs. capacitors Vishay type: MAL215956121E3
1 pcs. pcb fuse T3,15 Amp 250V Littelfusse type:37213150431
1 pcs. Bridge rectifier KBU606 - วิทยาศาสตร์และเทคโนโลยี
Many thanks to you for your video. I had not solved this without you. The fuse was blown and the rectifier bridge was broken. After replacing them it worked again!😊 The hardest thing was to desolder and removing silicon to bring out the components. But now it works and I’m happy.😄
Thanks for the great video. With your help I've managed to bring our Play 5 back to life! Brilliant!
Thank you for this! So pleasant to enjoy a video with proper explanation, no poor narrative or annoying “Muzak” that you have to endure or mute! Very helpful! Keep it up. Every Blessing!
Thank you for the good words Gordon, please receive my blessings to.
Thanks so much for your video. My first attempt at fixing electronics and went perfectly as you described.
Many thanks for this video. It helped me to fix my Play:5. Rectifier was broken and as a result also the fuse. While the speaker was open, I also replaced the capacitors that were bulged. Difficult to desolder everything. It took me some hours to come to the resiult; it was definitely worth it!
Thanks for the video, followed it and my sonos is back in action 😃😃😃😃
Really nice video man...This is common mistake by Sonos....So expencive speaker and flaw in design...ON/OFF switch costs like 50cents... You've helped many people with this video including me... THANK YOU!
Thanks, I'm glad it worked out for you too! Have a nice day.
Such a useful video - made my life easier. Thank you - from Melbourne Australia
Thanks for your video. Replace the small capacitor 25V 100uF at the back of the 2 big capacitors as well
That's a good idea, this capacitor is for the power supply of U27803 the PWM controller, this power supply comes directly from the mains voltage via some high-ohmic resistors.
It is also wise to check the capacitors of the power amplifiers, which are also often bulging. It is actually very wise to check all capacitors on this PCB very carefully ;-)
Great instructions there, my Play 5 had stopped working, I replaced the x2 capacitors, 1x bridge rectifier & the fuse, as per your instruction. In my case I don't think the capacitors were blown, but I replaced them anyway been as I was that deep. My Play5 is now back up & running. Thanks for the assistance.
Hi David, thanks for the comment and I'm glad it worked for you too. Hope you can enjoy the Sonos for a long time now!
Did you order your parts off a website?
Excellent. Thank you for a really great video. Nice editing as well.
Thank you for the good words Maysie, just did it with Paint and Windows Movie Maker 😉
Great video on disassembling the play:5! I opened mine and have the PCB on the workbench now. however my experience with repairing electronics is very little. And i have a few questions:
- Do i change all bulging capacitors alone or do i also need to test other capacitors? how do you test them?
- How do you test the bridge rectifier? How did you know it was faulty?
Thanks Henzelmen!
@henzelman hasn't replied here in a while (hope he returns as I have more questions for him also), but here's my thought on your Qs: For all the effort to get inside the Play 5 and considering the fragile nature of the wifi antenna connections, I would advise you consider replacing all of the caps. In my case, it appears that the caps in the Power Amp section are the ones that have failed (swollen tops). The Pwr Sup caps are flat on top, but my Sonos is old, and caps in this line of work all fail eventually. And FWIW, I'm going to rig some sort of an "ON-OFF" switch - perhaps in the power cord. I travel a lot, and my Sonos may sit idle for months sometimes.
Hi, Great video on how to open up the unit and what to replace. Is there also a video somewhere on how to replace the actual parts?
Hey Henzelmen, maybe this is a dumb question but my elkos seem to be broken too. I seached for the matching capacitors like you adviced but they have 4 pins instead of two like mine - should i just cut them off or did i find the wrong capacitors? THinks for the amazing video, saved me a lot of headaches.
No, I don 't think that ''s a great idea, those extra pins have a purpose.
If you follow this link you can order them locally I hope......
nl.farnell.com/vishay/mal215956121e3/cap-120-f-400v-alu-elec-snap-in/dp/2724551
Hi Henzelmen. I had used the wrong power cord to plug in my Sonos 5 during moving house. The TV cable which looks similar. Now there is no lights, no sounds. I wonder if I have blown a fuse
What are the part numbers for the replaced parts? I don’t see them listed below, as indicated in the (great!) video tutorial.
Never mind - just found the part numbers!
Henzelmen, thanks for great instruction. I was just given two of these and one is not working. I ordered parts today.
Hi Jeffrey, this will never hapens to me, I always must bought them ;-)
I wish you good luck and enjoy your fixing.
Have a nice day!
Well, the parts arrived. The surgery went well. When I applied power there was a distinct pop. It was a good try. Thanks again for the clear instruction. Any ideas on how to use these speakers?
hi Jeffrey, sorry to hear it didn't work out for you. I do have two Sonos speakers with unrepairable pcb damage, my idea was to pull all the electronic out and find a three-way crossover filter and built it into the Sonos, so I have two passive speakers and use them left and right near my tv.
You can also try to find a Chinese power supply with 24V and 12V and built it in the Sonos as a replacement powersupply. This will work verry well according to some people on the internet discussig this problem.
Good luck!
Fantastic video!
What about bypassing the wifi components altogether? Since Sonos has offered trade ins for these old units, there will be a lot of old Play 5's with perfectly good hardware taking up waste. I would like to know if there is a way we can still get use out of a bricked Play5? Maybe bypass the wifi components so we can use the line-in jack to play music from a phone?
Good plan! But I just don't think Sonos will sell the trade ins, really have no idea what they do with them, of course they are more eager to sell new ones to us.
But...If you succeed to get your hands on them you can indeed have for lot of fun. Built your own wifi reiceiver in or bluetooth adapter.
These things are very cheap on the internet. connect them to the line- input and you have a realy good wireless speaker for cheap money.
Wish you good luck with it!
@@henzelmen do you know where the amplifier input from main board is on these? Line imput is deactivated when the "recycle mode" is triggered.
Hi @@galaxyb1103 , that's hard to tell because there is no service manual available. You need it to find the right input and output tracks on the printed circuit boards, now it's sort of guessing what is wat. If your not afraid of electronics you can try to touch the components near the power amp with your finger, if you hear a little hum from the speaker your close to the input. Be carefull to keep your fingers away from the power supply on the other side of the pcb!!!!
Good luck!
Super video. I also have the problem that the Sonos no longer starts. I checked the components with a phase tester, but there is still current running through. I am inexperienced in such things but can it still be that the components are defective?
My headphone out is working but the speaker out is VERY quiet. Can you help me identify which components power the speakers? I’m guessing they are in the power amp section?
Hi, I have a Play 5, it connects on wifi, yet no sound from the speaker. Any advice on troubleshooting this?
Hello first of all thank you for your video. I change all the components but it didn't work. Do you have any idea what else could be? It doesn't do nothing!!! Thank you
Great Video and instructions. I am replacing the parts per you list. All parts on the PCB are covered with silicone . Should I cover the
new parts also. Wondering why they did that as part of their manufacturing process.
Hi Michael, they do that to prevent the components came lose because of vibrating from the speakers. When the speaker playes loud the internal can be very shaky.
If you have some glue or silicone it is wise to glue the parts to the pcb again.
Good luck!
update to last post. Replaced parts and speaker is working like new. thank you for fix!!
I have Sonos play 3 and I only have a flashing white light. After trying to reset by unplugging and pushing the mute and volume down then repluging I still get a white flashing light. Any solution?
Hi Henzelmen,
Dat is een hele nuttig video. Ik heb precies hetzelfde probleem. Heb de onderdelen er inmiddels uitgekregen. Ben nu opzoek naar een winkel om de onderdelen te kopen. Wat is een goed tip?
Dag Sybolt, dank je voor de goede woorden. Ik bestel mijn onderdelen meestal bij Farnell.com maar daar heb je een inschrijving van de kvk voor nodig. Als je als particulier onderdelen wilt bestellen kun je dat doen bij Reichelt.nl, dit is van oorsprong een Duits bedrijf maar ze werken ook vanuit Nederland.
Veel succes met jouw reparatie!
Thanks for the info, I’ve got the capacitors from RS using the code in your description and they have turned up today with 500v not 400v, would this need to be 400? Struggling to find it on RS. Thanks
No problem Bradley, 500V is better than 400V if they fit!
Good luck!
I have sonos play 5: gen 1 but i cannot able to set up. Product not found is always result after i try to set up.
Thanks, the video is helpful. for this, Bridge rectifier KBU606, i cant find in local store, is there any replacement like GBU6J?
The GBU6J can handle 600 Volts by 6 Amp I read, It's more than enough for the Sonos Xezis.
henzelmen thanks for prompt reply!
Hi, this seems to be the official play 5 support forum : )
The main transistor doesn't open, and there is no voltage at the driver chip.
Does anyone know where the driver ic get its supply from?
Thank you very much for this great video. I have disconnected everything except that the pcb is still not free. It is connected to those 3 antenna cables and I cannot take it out entirely. Do I need to unscrew the top section from the bottom? Do I need to be careful about anything?
Thanks for your help in advance.
Hi Mehul, you can unscrew the 4 nuts on top of the wifi board, carefully take the pcb upwards, it is still connected with the multi pin connector, With a little bit of wiggle the board will come loose. Be carefull with the grey wires, they stay connected with the wifi board but you can take the mainboard out now.
Good luck!
Hans
great video! i followed along and now have taken apart the speaker, not sure where to go from here? I have taken out the PCB and have tried measuring a few things with my multimeter but i dont know the best way to diagnose the problem!
Do you have some electronics experience?
What is the diagnosis of your sonos?
Does it not work at all, no lights at all? Then check the fuse on the back of the pcb, the little round brown/red component you can see in my video. If its broken than you have most likely also bad cap's and have to follow my instructions in the video to replace them.
@@henzelmen yes a little bit, diagnoses is no lights no sound not working at all (the power cord is good i measured it) I checked the fuse it also is working aswell as the two larger capacitors that you replaced they are working. Makes me think potentially it is the transformer?
I'm sorry for my late responce. Try measure the voltage on the two large capacitors but watch out.... there is high voltage inside. If there is voltage on the capacitors then the problem is the power supply sucundairy from the transformer. Measure the capacitors for voltage on the secundair side, if there is no voltage on them, then most likely the switching transistor (or mosfet) has gone.
I have a couple play 5 gen 1's as well as many other sonos speakers. One of my play 5's volume started fading in and out it will go fine for a few minutes and then the volume will drop for a few seconds and then regain volume level again. Any idea what component inside would need to be changed out? Thanks in advance
Hi Kerry, You have definitely to check the capacitors inside. There is a big chance the capacitors from one of the power amplifiers are at the end of there life. You can recognize them at the bulgin top.
If you want to see how they look? search for "bad caps" at your search engine. searche for pictures.
Good luck!
Hans
Awesome fixed mine! Thanks!!!!
Not fixed in the end. Had a pop and some blackening. Is this too far gone?
Thanks for this video. I have one of these units that sounded bad. I realized the right speaker was not working. Any idea where to start looking for broken components on the board?
Hi J Davis,
Start looking for bulgin capacitors, these must be replaced.
Google "bulgin capacitors" and you see how they look like.
Good luck!
Mu sonos 5 powered on,connected but no sound!!!
Can you know what can be?
Thanks for great instructions. My light does not come on so I assume its the same problem with the power supply. The 2 capacitors look ok but I cant find the fuse you refer to as mine appears slightly different. How can I send you a picture ?
Pls write here your emailadres, I wil send you an mail where to you can reply with a picture, I then try to locate the fuse for you. Don't forget to delete your email adres!
My Play 5 stopped working a few days ago, and I have found your video :) It looks promising, and I can easily see that heat is a likely culprit. I never knew Sonos allowed the pwr supply to run full time - that's not a good design idea!! Anyway - I hoped I could get an indication that my speaker's symptoms might match with a power supply failure. No one else here has reported the exact symptoms I see. The symptoms I see are as follows: The failed speaker was paired with another Play 5. A few days ago the speaker went silent except for an odd, low volume sound like a burp at a regular interval - every 5-8 seconds. The light on top flashes on and off at a slow rate. I've tried the "factory reset", but as soon as the speaker is plugged back in, it just resumes the slow, repetitive "burping" & flashing light.
Does that sound like the power supply?
Thanks!
This sounds like a power supply issue but not the one I describe.
Your power supply try's to switch on but due to an internal overload somewhere it is switches off again. This is non stop repeating. Most likely you wil find a bad capacitor somwhere on the pcb, look for the swollen top on it.
Good luck!
@@henzelmen Danke!
@@henzelmen Yes - I found the swollen-top caps, but they are in the 'Power Amp' section of the PCB. The puffed-up tops were immediately visible. The caps in the HVPS are perfectly flat, but I'll replace them anyway. From what I can see now (the PCB is still attached inside the housing), the most difficult part of this repair will be removing all of the "silicon goop" that is slathered on heavily & between all of the caps... any suggestions?? Another question: There are 5 caps in a row, and right next to them is a row of 6 cylindircal components... Do you know what these are? I can't see any part numbers or markings on them yet.
Hi, thanks a lot for the instructions! I have a question: how can you disconnect the antennas? They are glued... I already broke one😢. Thanks Edit: I guess you don't take them off. Just unscrew the whole top assembly.
Hi, do you have any pictures with the main board where the NAND chip is? Many thanks
Where is the NAND chip? I have a picture but not sharp I'm afraid
My speaker works (has power and makes the appropriate bell like noise if I press the mute or volume controls) but will not connect to the bridge or reproduce sound from music put directly through line in. The amber light is on steadily. Any ideas?
Hi Cheryl, I'm sorry for my late responce, I didn't notice there where new comments. As what you discribe you can heare the bell sound, the Sonos is okay to me. I think it is more a software problem, unfortunately software is not my strongest point so I wil ask you to try your question in the Sonos comunity, I'm pretty sure they can help you better then I can.
Good luck.
i have sonos play 3 with wifi connection only, is it possible to modify the wifi connection to bluetooth connection, please let me know how to do it
Does Sonos (or another vendor) sell the speakers or the assembly? I suppose I can take them out and rebuild them...just thinking it would be cool to have a plug and play replacement. Thoughts?
No, Sonos does not sell parts, they tell you to send the speaker to a official repair facility
any way to bypass recycle mod on the amp model zp100?
maybe, it depends on the problem.
Anyone know of a substitute for the KBU606 rectifier in the USA?
WOW - thanks, not that I would/could attempt but GREAT instructions!
Thank you!
Very good job
VEry helpful -- as this is my last point of call before i give up -- its sudenly stopped connecting/working. I only get a white light when powering up. Reset function does not work? Wired connection is not working also. Wondering if the Pause/play button is faulty as nothing happens when i press it? How did you ascertain which parts were faulty?
just got off an hour long tech support call. My system problem sounds exactly as you describe. They say it is a bad wifi card and are sending me a new one. purchased 2017 so no charge warranty part. Not looking forward to installing myself though. Maybe I'll get lucky.
UPDATE: They don't send you a wifi card. you give them a credit card number for security that you will ship your speaker to them within 14 days after you receive their advance replacement speaker.This way you will have prepaid packaging for the return of your speaker and you will get a replacement speaker faster.
Perfect teaching! Treble sound is gone on my Sonos Play 5 gen 1, is it an electronic or speaker fault?
Hi, this must be an amplifier error and I think one or more of the capacitors of the poweramplifier are bad. You can find the capacitors on the other side of the pcb as where the power supply is located. Look for 5 round capacitors near 6 coils, check these capacitors on swollen top, or just replace them in advance.
Wish you good luck.
Could your solutions as mentioned in the video solve the problem with my play5 gen1 ? Problem is that when I plug-in my Sonos play 5 I only can hear a brooming noice. The brooming noice is not constant but with intervals of 2 seconds. Any idea what the problem can be here ? Thanks a lot.
Hi Marc, a humming or buzzing sound with an interval indicates that the power supply is trying to start up, but this is not possible due to a problem in the power supply circuit.
You are probably also dealing with so-called "badcaps".
Try to take a look at the powersupply which I point out in the video and look for curved top on the black round components.
Examples can be found on the internet if you search for "badcaps"
good luck!
@@henzelmen First of all, thanks for your feedback. I just checked the powersupply but could not see any curved black round components. What I do also consider is that the play5 smells for electriicity. If you know what I mean ? Also, it's not possible for me to see the fuse. Where to search for the fuse ? Is it diffiicult to take out the print plate so I can see the components more in detail ?
Hi Marc, If you follow my intructions you can take the printed circuit bord out, the fuse is on the rear of the pcb but if the fuse is broken the Sonos wil do absolutely nothing! So I think your fuse is fine because you hear a humming sound. I strongly belive you have to examen the power supply but you have to have some electronic experience. Be carefull for the high voltage inside (+300Volt) wich remain for a long time after unplugging the powercord!
Good luck
bonjour, goodday Henzelmen, great supporting video ! my issue for my play 5 is a little different---where the power cord plugs into the speaker---1 of the pins broke, therefore my power cord is only connected to one side of the power connector ---where could i possibly find a replacement part ? your response would be greatly appreciated...blessings:)
Hi DSP,
It is indeed a bit different but luckily not as serious as it seems.
You have to look for an IEC C8 Inlet power connector.
Please check this one.......
www.globalsources.com/si/AS/Rich-Bay/6008800056205/pdtl/IEC-Connectors/1065556718.htm
Best of luck with the repair!
Maybe you can help me a bit. My issue is volume. Everything seems to be working fine except the volume is very quiet. When at 100%, it sounds like 3% on my playbar. Any idea on what part is bad? TIA
The issue is with the amplifier but what I'm unsure. That's why I'm here too!
A bit late but here is a link to someone who solved the low volume problem........
en.community.sonos.com/troubleshooting-228999/fix-for-sonos-play-5-with-very-low-volume-6856289
What is that small black component with 4 legs you replaced? And why did you replace it?
That is the bridge rectifier, which turns AC voltage into DC voltage. There is a small chance that it is broken due to the defect capacitors. They are very cheap so replacing is the best option.
What a great video. I wish my play5 turns on but can’t perform a factory reset. Sonos support told me that there is nothing that can be done and it’s due to “boot failure”. Any idea if this can be repaired?
I really have no idea if this can be fixed, I suggest you search for "boot failure Sonos Play 5" maybe there is someone who can tell you how to overcome this problem. Good luck!
My Sonon Gen 1 Play 5 is making more a high pitched sound when plugged in. Will these instructions and parts resolve this problem? How do I when Sonos triggered a “recycle” mode? What does that do to speaker, functionally? Blow some parts or ? Thank you for any help you can provide. I am very disappointed that my 6 year old expensive Sonos speaker is useless.
Hi Alaine, as far as I know the "recycle mode" is no longer available in the sonos app, in 2020 the function was silently removed by Sonos but as always in the software world: nothing is for long and nothing is clear!
When activating the Recycle mode on a Sonos it wil work for another 21 days and then shuts down with no chance to reverse this action.
To me it is a frightening idea that my personal belongings can be entered and destroyed by the maker whenever they wish and for whatever reason. Slowly we are losing the control over our private world.
As for your problem with the Sonos, it will not go away with the instructions in this video. This is more of a problem in the digital processor circuit or in the power amplifier. Please check for the capacitors on the power amplifier, they tend to go bad caused by heat and undersizing (like the ones in the power circuit in this video). You can recognize them by a swollen top.
The biggest disadvantage of the Sonos equipment is that there is no on / off button on it, as long as it is connected to the mains voltage (whether or not in standby) the power supply will always continue to function and consume energy, therefore also generate heat. Many components will die prematurely as a result, this in turn resulting in many defective Sonos equipment in the world.
The response to this video will tell you enough.
I personally banned all app controllable equipment from my house, I took control back into my own hands (and brain).
Good luck.
Henzelmen
@@henzelmen - Thank you for the reply and further information, especially on the recycle mode. I think I will try repairing it with your video and see whether the capacitors are bad.
I really have loved the system and controller integration with Spotify, etc. I bought a turntable and new 5 gen 2 speaker a year ago or so and think it’s cool to play albums and have them play throughout the house. I do agree with you on the privacy aspects though. I got rid of an echo dot because of that reason. Thank you, again
How to find chip inductor l27722?
Tks for the video. My Sonos 5 is connecting to the wifi and I can see it on the app. But I have no sound coming out, even with headphone. Any clues on what’s going on? Since it is turning on, I don’t think it is any of the power parts. Tks.
No, I also think your Sonos has not a power problem, I think its more an software problem. When my friend (who is the owner of the Sonos) tryed to get sound out of it after repairing, he also had some dificulty to get sound out of it. Luckely he is an IT-specialist so he did some software tricks I don't understand but at last he managed to get sound out of it.
Maybe you can try the Sonos Forum?
And did you tried the analog input on the back?
Good luck!
@@henzelmen Yes, I have tried everything. The forum gave me some ideias, but nothing worked. The support team at Sonos gave me a replacement discount, after all. But since I don´t live in a country with regular Sonos distribution, that will not work for me. I have already opened it, as you showed on the video. I will check the electronic parts to see if I can identify any damage. TKS
You are an electronics rock star! Any chance I cold send my play 5 to you for fixing?
Hi Chadwick, thanks for the good words.
I live in the Netherlands, I think it's better to find someone in your neighborhood who have some knowledge of electronics. This is a good guide for him to help.
Good luck!
@@henzelmen ik heb dezelfde probleem kunt mijn Sonos repareren? Ik woon in Amsterdam
any recomendation on how to remove the silicon glue?, I need to change the 5 caps on the output and some more that are bulged
Hi Alex,
You need a needle nose pliers to get the glue off, Just pry and pry until it comes loose bit by bit.
I always remove the capacitors by turning them around, grab them firmly with the same pointed pliers and turn them around until they come loose, this works better then endless heating with a soldering iron.
When they are loose, two pieces of wire remain on the PCB, you can now easily solder them out one by one. After this, only empty the print hole with a desoldering pump.
Good luck with it!
@@henzelmen thank you for taking the time to answer. My sonos is silent on one channel, I hope all the truouble in changing those caps (5 of them near the inductors) will solve the problem. I removed them and was able to test them some dead, and some showed something like 50 uf), I am expecting the repalcement caps. good day
Thanks for an excellent tutorial... My Sonos has no light, no action. This kind of disappeared slowly, over a few days and then it was lights out.
The fuse is healthy and the large caps look fine.
I opened and measured the voltages. On the large capacitors, I measure 325V or so, which seems fine. On the secondary 1000uF/25V, I measure 10V, on the 820uF/35V, I measure 24V... These two are very slightly swollen compared to the other ones around... (I ordered replacements).
Any idea, might be causing this malfunction?
Cheers
Hi Jean-Robert, Welcome to the long row of people having problems with there Sonos.
You have done a good job by measuring the voltages, Primair and secundair, it tells me you have experience with electronics and this will make it easier to talk to each other.
The 10 Volts you measured supposed to be 12 Volt and there lies the problem to my opinion, because the 24 Volt is oké you should suspect the capacitors of the 12 Volt supply. You can try to inject an external 12 Volt from a bench suply to see if the Sonos starts up again, just solder two wires direct on the 12 Volt capacitors but watch the polarity please.
I hope this was helpfull to you. Let me know if it worked out, I learn from it to!
If you have interest...here is a link to the Sonos community where people helping each other to fix there Sonos.......
en.community.sonos.com/troubleshooting-228999/dead-play-5-need-schematics-or-tips-6738349
Have a nice day!
@@henzelmen Thanks Henzelman. After I partially reassembled the unit and powered it up. Faint white light and registered on the router... A very low volume, noisy sound also emerged... I'm sure the capacitor will fix the issue. I'm in Colombia, so Amazon takes a couple of weeks to get here... I'll give an update as soon as I get a chance to exchange the caps.
Thanks for the quick response
See also this fix for low volume............en.community.sonos.com/troubleshooting-228999/fix-for-sonos-play-5-with-very-low-volume-6856289
Good luck!
@@henzelmen Hello Henzelmen. So, I finally got my capacitors and had a chance to replace the ones that were bulging. That increased the 10V to almost 12V (11.66V)
When I power up the unit, It did indentify itself and let me update the firmware. Progress...
But, while upgrading and after that, there is a hiss coming from the speaker and volume isn't as high as I recall and quite flat. As if it there were no bass... ANy ideas?
Cheers
Update:
I found a few more bulging Elkos - one in the center of the lower (1mF/25V) board and all five 80uF/35V at the output stage. Replaced those and the hiss is gone.
Also ohmed out the MOSFET (Q27621, APM4307, which is supposed to supply the Power amp (which is where, exactly?). Seems pierced. 0.001Ohm Drain-Source. Ordered replacements on Alibaba. Amazon and Newark don't carry them.
So, as of now, what remains is low bass and relatively low volume. I can crank it to MAX and it still is as loud as I recall the Play:5 to be...
Any ideas?
Cheers.
I can hear very faint music if I put my ear against the speaker, what should I be replacing to get the sound back ?
Hi Wade, this is not easy to tell, it could be anything in the speaker what is dampening the sound.
Have you tried to connect the 3mm mini jack on the back to an analog audio source yet? If there is sound when using this input you have to look at the software or the digital part of the pcb.
Good luck with this one!
If i have continuity on the 2 fuse leads - while it's mounted on the pcb - does that indicate that it's ok, or do i need to remove it from the pcb to get a true test?
its ok then when power is going through
Hello Sir... I had bought a Play 5 used and it turns out, it makes a high pitch whine which appears to be coming through the tweeters... Wether it is playing music or not...Would thiis fix repair this problem do you think?... Would love to have this thing working properly as it does sound great when playing music... Some threads talk about ground loop and no... It's def. Not that... Anyways thanks for any reply or advice you can give me!!!
Hello, the high pitch whine is not to fix with my video, i' m sorry. it is a problem in the digital power amplifier that runs your tweeter. try to find bad caps in the surroundings of the power amps. If there are? Replace them. If not then there is a more difficult problem that requires a lot of electronics knowledge I'm afraid. The best thing to do is send it back to the seller.
I wish you all the luck.
Hi, do you know where I can buy a fuse on position L27722 ? Thanks
I do not know what you mean by position L27722?
Hello, the inside of my sonos 5 gen 1 looks very different! I see the capacitors as on your picture but I cannot find the fuse….
Hi Wiebranda, if you can send your mail adres or phone number I can send some pictures of the fuse. After that you can delete your mail adres or phone number.
Hello I've got a play 5 generation 1 the white light keeps flashing non-stop and I've got a clicking noise coming from inside
Hi Razim, you have most probably a non working switching power supply and the most common failure for this are bad capacitors. If you hear a ticking noise from inside the speaker the power supply try's to start up but due to the bad capacitors it can't.
If you have some experience with electronics its a easy repair, but if you don't please be careful! there is a dangerous voltage inside and you don't want hit by it!
Thanks for the tip mate just a quick one as well you wouldn't happen to know how to get hold of the Wi-Fi antennas my kids snapped two of the three antennas
Maybe you can solder them together again?
Thanks for the info! I don’t see the list of components that were replaced…
In the discription of the video there is a partslist Mathieu
@@henzelmen Got it, thanks for the quick reply
I've been told by Sonos I have a bad amp. When I plug in head phones sound is fine, but when trying to play through the speaker I can be at full volume and my ear needs to be next to the speaker to hear any sound. Will these fixes you demonstrated solve this issue?
I'm afraid not JS, my Sonos did absolutely noting because a non working power supply. Your Power supply is working fine but like Sonos told you I think you have an bad power amplifier. Maybe, if you look closely at the components in the power amp circuitry you see also bad capacitors (capacitors with a swollen top are bad) then this is most likely the problem.
Good luck!
@@henzelmen Any idea where this located or what it looks like? I haven't been able to find info on replacing this piece and really have no idea what I'm looking for. Any help would be appreciated. Thanks.
If you watch my video at 1:22 you can see where the power amp is located, it's at the most right side of the printed circuit board.
I understand you have no idea what your looking for. It is necessary to have some basic knowledge of electronics if you like to fix this Sonos, inside are capacitors which store high voltage even if the Sonos is switched off. Maybe you have to look for someone with knowledge of electronics who wants to help you.
Huub
By removing the rectifier KBU606 I have not payed attention for the polarity. And from the picture of te video I can`t see it. Must the + on the side of the Yellow capacitor?
Who can let me know how I have to place the KB606
And yes, the + is on the side of the yellow capacitor
I have the same speaker, I try to connect it to the app and it won't work, what should I do?
Please check here..........en.community.sonos.com/troubleshooting-228999/unable-to-connect-to-sonos-fix-it-6840199
Very good video. I replaced the parts but now it still won't work. no light is on. do you know what's going on. what can i do now?
I think there is a direction for the small black rectangular bit and maybe capacitors. Make sure they are in the same direction as the video.
Same thing with my gen 1 play 5 problem. Where do you get the parts? Sonos will not sell any parts to consumers.
Hi Terry, you can get the components at any electronic store, they are not that special. Here in Europe we have Farnell, RS components, Reichel, Conrad etc. Just type the component numbers in google and you wil find a store nearby you, you find the component numbers in my description.
Good luck!
Thanks . I did google the parts and found the cap’s.
I’m doing it run but shorting myself cos there is probably a spider in there
hello , amazing video , can you help with my Sonos play 5 , when I plugged Into the power , strange noise is coming like 2 seconds noise I second pause and this is non stop :(((((((((
Hi Valen, your Sonos has most likely a bad power supply.
The power supply tryes to start up but due to a bad capacitor or another malfunction it can't and for protection it stops, after it stops the power supply tryes again to start up again but ended up in a continues cycle of starting and stopping, that is what you hear.
Is it possible to add a USB port to this unit to power a Bluetooth adapter? My Play 5 doesn't even have WiFi.
Bravo!
Expensive products with cheap materials. I don't know how corporations get away with that.
LIKE
Use a heat gun to get the rubber bottom off, worked better for me
Anyone in Sweden that can fix my dead Play 5 Gen 1?
Jag har precis beställt det som behövs. Om jag lyckas med min kan jag säkert hjälpa dig.
Your kidding me. F Sonos
This doesn't bloody work. The front and rear do not separate. I've unscrewed everything and still nothing. Sonos is a piece of shit