Great video! I have a question please, I bought an used Play 5 and when I tested it, it feels that the bass on the left side of the speaker is blown. How am I able to fix this? Thanks! By the way, I haven’t opened it.
Hi... Need your help... My sonos5 stopped showing any power light and is dead after it fell from the stand... What do you think must be the issue?? Please do help
Hi, I have replaced the fuse and varistor. Now I am able to turn on. Thank you for taking the effort to make this video! Sadly my play 5 is not well. The bass sounds are good. But the mid and high are almost not present. The speaker sounds as if it is in another room. Does anyone have a tip for me? I am convinced both plugs are reconnected as they should. Also I noticed two small loose plugs near the right bass speaker. I don't understand what the purpose is. One plug has 4 female positions with black, white and red wire, The other has a three female positions with blak, white and red wire. Is this related to my problem? I have a tip. I have dissasembled the left bas speaker to get good acces to reconnect the two plugs. I had difficulty connecting the small plug (Sound for the tweeters).
HI. Great video! I have SONOS 5 2.gen and my device has been exposed to lightning, as it shows everything works except the amplifier, there is no sound. Is there someone that can fix or maybe sell its for parts?
Thanks for the Video! I was hoping to find some information on how to remove the microphone of the speaker since I do not want Alexa spying on me. Can you tell me if there is an easy way to just unplug or hardware-disable the microphone?
The 2nd generation Play:5 does not have Alexa and the older versions that come with microphones do not have them enabled. The manual says: “Two microphones are built into speakers that have a serial number starting with 1703 or lower. These microphones are not enabled and cannot be used. Speakers that have a serial number starting with 1704 and higher do not have microphones.”
Unfortunately Sonos does not provide any spare parts. They only offer a complete device replacement with maybe a small discount. I hope that the company policy will change. Maybe with the EU's introduction of the 'right to repair'.
Great video! I have actually cracked (from a fall so pretty significant crack) the housing. The electronics seem fine and connect to my network without issue. Have any advice on replacing the housing? It rattles way too much to leave as is. So much bass in the play 5!
Thank you very much for the video! My play 5 2nd gen died (it doesnt turn on at all) and I was hoping the problem was in the fuse. But I tested it and it’s working correctly. What else could be dead with my play 5? How can I check what’s dead?
The other components are rather difficult to test or can be tested with live parts (what I do not recommend if one is not a qualified person). If I were to guess, I would say that it could be the rectifier.
@@technikwald1564 great video. Would you be able to confirm if there is any way to test the rectifier? My speaker dropped and stopped working but the fuse tested fine. In addition, where would you recommend getting a replacement speaker? The top middle one is damaged
Hey, how did you determine that the transformer is broken? Unfortunately the transformers used by Sonos seem to be some custom made China transformers that cannot be found anywhere on the free market.
Great video, I had a Play 5 that fell 7 feet (2 meters), one of the internal 4 inch speaker is busted, does someone knows if we can find a replacement part? Sonos only solution is a replacement unit with $$$, what a waste of technology!
Unfortunately there is no easy source for replacement parts. And alternative speakers are not ideal as they might sound differently. Maybe you can find another broken one as spare part dispenser.
Hi ! Execelent video. If you dont mind i need your help. I also have a p5 that felt of stairs. I realize the problem Is the Flex conectiom that goes from the top board to the card where wifi Is connected. Problem Is the conector Is broken and i cant Solder It again. I'm a yound enthusiast of electrónics, can you please help me to order the part ?? Thanks In Advance
Hello, my play 5 2nd nowifi and Ethernet, but it can work with the headset jack connected to the device, what might be wrong? I can try to fix it multiple times，thankyou
The headphone jack is directly powered by the audio controller. It seems that the amplifier part (the left board) has a problem. You could start with checking the capacitors and transistors. I don't want to encourage you measuring the powered device, but if you would do so you could also check the voltages at the capacitors.
@@technikwald1564 There is also a play1 that flashes a few times when the white light is powered on, and then it stays on. It can't be seen by plugging in the network cable and the router can't be seen, nor can it be restored to factory settings. It can't connect to WiFi. Is it possible that the Nand flash memory chip is broken? or other? Thank you very much, I am willing to donate to your account and send me!😀
What color is the LED when it flashes? Is it the normal white flashing during boot? Is the Ethernet link given (see, e.g., NIC link indicator on router/switch)? In general, there should be a serial port somewhere on which you should be able to monitor the bootloader progress.
Depends on your country. An electronic retailer should have those listed. In many countries, the parts are also available on Amazon for a reasonable price. Part numbers are listed in the video description.
Amazing video. Quite helpful. (and we want more!)
Thank you and greetings from Portugal.
great video ! very useful ! thanks
Thank you for the great video!
Very informative. Well done. Thank you.
Thank you for a great video. Very well done!
very good writing
Great video! I have a question please, I bought an used Play 5 and when I tested it, it feels that the bass on the left side of the speaker is blown. How am I able to fix this? Thanks! By the way, I haven’t opened it.
Perfect teaching! Treble sound is gone on my Sonos Play 5 gen 1, is it an electronic or speaker fault?
Thanks, this helped a lot 👍
Hi do you know waht kind of subwooofers is needed in order to replace it ??
Hi... Need your help... My sonos5 stopped showing any power light and is dead after it fell from the stand... What do you think must be the issue?? Please do help
Pls do you have any idea how on to repair the WiFi card of the sonos playbase ?
This guy must be German...He speaks like a Arnold S. with flu :D
Good observation ;) However, Arnold is Austrian.
Hi, I have replaced the fuse and varistor. Now I am able to turn on. Thank you for taking the effort to make this video!
Sadly my play 5 is not well. The bass sounds are good. But the mid and high are almost not present. The speaker sounds as if it is in another room. Does anyone have a tip for me?
I am convinced both plugs are reconnected as they should.
Also I noticed two small loose plugs near the right bass speaker. I don't understand what the purpose is. One plug has 4 female positions with black, white and red wire, The other has a three female positions with blak, white and red wire. Is this related to my problem?
I have a tip. I have dissasembled the left bas speaker to get good acces to reconnect the two plugs. I had difficulty connecting the small plug (Sound for the tweeters).
HI. Great video! I have SONOS 5 2.gen and my device has been exposed to lightning, as it shows everything works except the amplifier, there is no sound. Is there someone that can fix or maybe sell its for parts?
Thanks for the Video! I was hoping to find some information on how to remove the microphone of the speaker since I do not want Alexa spying on me. Can you tell me if there is an easy way to just unplug or hardware-disable the microphone?
The 2nd generation Play:5 does not have Alexa and the older versions that come with microphones do not have them enabled. The manual says: “Two microphones are built into speakers that have a serial number starting with 1703 or lower. These microphones are not enabled and cannot be used. Speakers that have a serial number starting with 1704 and higher do not have microphones.”
I have two of those at home and they works well but i was wondering if the brand provide themself parts for repair ?
Unfortunately Sonos does not provide any spare parts. They only offer a complete device replacement with maybe a small discount. I hope that the company policy will change. Maybe with the EU's introduction of the 'right to repair'.
Did you ever change the WLAN Modul?
Do you know if it is possible to replace one of the woofer ?
Great video! I have actually cracked (from a fall so pretty significant crack) the housing. The electronics seem fine and connect to my network without issue. Have any advice on replacing the housing? It rattles way too much to leave as is. So much bass in the play 5!
Unfortunately, there is no official way to get a replacement housing. Maybe you can get a cheap broken one.
Thank you very much for the video!
My play 5 2nd gen died (it doesnt turn on at all) and I was hoping the problem was in the fuse. But I tested it and it’s working correctly. What else could be dead with my play 5? How can I check what’s dead?
The other components are rather difficult to test or can be tested with live parts (what I do not recommend if one is not a qualified person). If I were to guess, I would say that it could be the rectifier.
@@technikwald1564 Love the video. would you be able to confirm how to test the rectifier? My fuse is fine
Whats the length of the T20 screws on the speakers
Would u know what is wrong with my play 5 if the network won’t connect with wifi or Ethernet?
This was interesting. I have a play base. It has stoped working. I think it is a fuse. Do you know how to open a play base?
Unfortunately I did not know as I never opened one.
How many watts is the Sonos 5 (sound wise)
Hello thanks for this video. I have also problems with my play 5 I have change the fuse and the varistor but the play 5 don’t turn one? What can it be
Can you measure the voltage at the discharge points? Maybe the rectifier is broken.
@@technikwald1564 great video. Would you be able to confirm if there is any way to test the rectifier? My speaker dropped and stopped working but the fuse tested fine. In addition, where would you recommend getting a replacement speaker? The top middle one is damaged
Hey mate, I dropped a sonos 5 gen2 and ivé broken the transformer I think, any ideas where I can get one? DXTPQ3230--330A
Thanks heaps :)
Hey, how did you determine that the transformer is broken? Unfortunately the transformers used by Sonos seem to be some custom made China transformers that cannot be found anywhere on the free market.
Great video, I had a Play 5 that fell 7 feet (2 meters), one of the internal 4 inch speaker is busted, does someone knows if we can find a replacement part? Sonos only solution is a replacement unit with $$$, what a waste of technology!
Unfortunately there is no easy source for replacement parts. And alternative speakers are not ideal as they might sound differently. Maybe you can find another broken one as spare part dispenser.
Hi ! Execelent video. If you dont mind i need your help. I also have a p5 that felt of stairs. I realize the problem Is the Flex conectiom that goes from the top board to the card where wifi Is connected. Problem Is the conector Is broken and i cant Solder It again. I'm a yound enthusiast of electrónics, can you please help me to order the part ?? Thanks In Advance
Hi Alex, thanks for the positive feedback. Are the solder pads still OK? Do you just look for the connector or for the whole board?
@@technikwald1564 Thanks so much for your reply. The pads are fine, i Just need the "socket" where the Flex Is connected.
Do you still have the problem? If yes, can you send me a picture of the very socket and I can check if I can find a suitable for you.
Hello, my play 5 2nd nowifi and Ethernet, but it can work with the headset jack connected to the device, what might be wrong? I can try to fix it multiple times，thankyou
The headphone jack is directly powered by the audio controller. It seems that the amplifier part (the left board) has a problem. You could start with checking the capacitors and transistors. I don't want to encourage you measuring the powered device, but if you would do so you could also check the voltages at the capacitors.
@@technikwald1564 There is also a play1 that flashes a few times when the white light is powered on, and then it stays on. It can't be seen by plugging in the network cable and the router can't be seen, nor can it be restored to factory settings. It can't connect to WiFi. Is it possible that the Nand flash memory chip is broken? or other? Thank you very much, I am willing to donate to your account and send me!😀
What color is the LED when it flashes? Is it the normal white flashing during boot? Is the Ethernet link given (see, e.g., NIC link indicator on router/switch)?
In general, there should be a serial port somewhere on which you should be able to monitor the bootloader progress.
Is the design technically mono and not stereo because if the 3 way driver configuration?
Basically, it is a two way driver configuration. The twetters are pointing outwards to create some bigger stereo effect.
@@technikwald1564 How is it possible that its a stereo configuration with 3 tweeters though?
Where I can get these parts Like fuses and resistors?
Depends on your country. An electronic retailer should have those listed. In many countries, the parts are also available on Amazon for a reasonable price. Part numbers are listed in the video description.
my play 5 don't have wifi....help me can ?
I.. i smell something... GERMANY