Fanatec with their new square drive QR2? That seems like a game changer. I am ordering my new GT DD 8 Nm hub, and two QR2's after the inventory and when the QR2's are back in stock so 2 weeks. I already have everything else. Inverted pedals, the 2.5 shifter and 3 wheels. I play on PC and PS5, I have a CSL Elite and it is fine, but everything breaks... Hopefully the Direct Drive will last a decade...
@@aeppikx As RC has said elsewhere, and others have commented here, the dumpster fire extends far beyond mere order fulfilment times. The product quality is very hit and miss, and the after-sales experiences are woeful for those unfortunate enough (like me) to have to contact their 'support'. What a friggin' joke.
@@The_MupThen just buy your stuff at the altruistic companies out there, aahahahahahaha. 😂 I had absolutely no problems with Fanatec so far, and I had my fair share of items ordered with them. The Black Friday stuff arrived within two weeks which was no surprise for me, since I am an informed customer. The discounts were GIGANTIC and their products are still top notch! Absolutely worth the wait. So, have fun with your overpriced Simucube or whatever, to each his own. 👍
Kinda sad that you didn't mention that Fanatec canceled about 40k order from Black Friday, because they made a mistake, but then sent everyone a e-mail, accusing them ofexploiting the system and then add to give a voucher for 10% off on a one-time purchase between now and april. Nowhere by any of the (bigger) CC's has this been mentioned, and I am very dissapointed in that. Had their warehouse issue been mentioned by more CC's, and had they said how BIG this issue was, I would never have gone with Fanatec in the first place. Then this BF bullshit, they haven't shown me any reason to trust them as a company, they actually made me want to sell all their stuff. I have a case about this going on with the ECC, as do a lot of other people. But Fanatec has really screwed itself.
AGREED. Still waiting plus two months for Fanatec 'in stock' items to be delivered.... As you said they don't respond to any communication including cancellation requests.... Total trainwreck... What was a great company now going down the toilet...
Im in the same boat. Waiting is no problem, but the lag of communication is. No status updates and the terrible public responses from Fanatec are worrying. I am getting worried about the status of Fanatec as a company. They haven't innovated on the distribution part. Also there site is still the same old site which lags a lot. I hope my bf deal will ship soon. But i am really thinking of cancelling my order 😢
I sent a email and they cancelled my order in 12 hours. I was shocked. Week after Black Friday. I gave them 2 weeks. No tracking no way. They lost a whale. I buy a LOT. Now I’ll never ever ever buy from them.
Me living in Australia: 😎. But honestly it really sucks for those in other regions who are experiencing issues with delivery and stuff like that. For me, I live in Western Australia which is on the other side of Australia from where they deliver and had all my stuff 2 weeks after I ordered it.
Yall little kids have no patience everyone knows if ur far from europe fanatec takes a while also there are shops that sell fanatec that u can walk into n buy right away.
Thank you for bringing up the Fanatec issues. Most youtubers are reviewing the products Fanatec supplied to them for free so hardly anyone is bringing it up. I ordered from the UK 14th November and still nothing. No updates at all. Turns out my stuff has been stuck in customs since 22nd November due to missing shipping info. Fanatec finally replied to say they had provided it to UPS. Guess what, UPS have confirmed otherwise. Ended up getting a refund from my bank and the goods are still there now. I have now bought Moza and feel like I dodged a bullet as I no longer have to deal with that terrible excuse for a company again
Thankyou for your contributions over the year, RC. Up there with Boosted Media for honest, comprehensive reviews (and I'm an Aussie, like him). Your delivery style sets you apart from most others in that you speak in plain terms without getting too techy. Well done. Best wishes for the New Year.
New to Sim racing and bought a Fanatec CSL 5NM bundle 15NOV23. Table clamp was pre ordered. Then the day it was scheduled to ship back ordered for 2 more weeks, and then Fanatec said there will be no shipping the first two weeks of the year. With all the uncertainties of when I would get my order, I cancelled it and went to a local Micro center to get the Moza R5 bundle.
Really glad you mentioned Fanatec dropping the ball on shipping and orders. Only way they improve is if people with influence call them out on their poor logistics, it was so bad that it made my cancel my order and go with another setup entirely, shame but I don't want to support a company that operates the way they do. I even had Customer Service respond to my month old support ticket AFTER they already cancelled my order, which is just insane.
I am a very casual sim racer. Mostly play DCS World flight simulator. The Cammus C5 has really impressed me so far. It even inspired me to convert an old dinning chair into a racing / gaming chair with the butt-kicker and haptic feedback transducers.
have you tried to run buttkickers in your flying sim ? I am actually looking for some 1 with a feedback besides youtubers ofc , no offence meant Ricardo !
I was all set to stay in the Fanatec ecosystem for years to come with an order in place to upgrade my setup with new QR2's and Clubsport DD, in October. But I knew Fanatec, I've seen this movie before, and I could see the delays coming. That, and the lack of new innovative wheels, at least for my liking (they gave us, what, a 7th iteration of the same damn Formula wheel?), I cancelled my order and sold my remaining Fanatec equipment. (Very happy with my decision, to say the least.) The delays can be understandable, to an extent: You have an extremely popular product/brand, in very high demand. But as this video says, it's all about ==> *COMMUNICATION* , it's that simple. And it shouldn't even get to that point, they shouldn't be taking orders in the first place when they aren't capable of fulfilling them in a reasonable time. But they continue to do so, and they have no qualms about taking your money upfront, and making you wait weeks, if not months before you actually get what you paid for. All without giving you a reason for the delays, assuming that you even get a response from them at all... Side note: One *great* thing about Fanatec is, because they are so popular, their resell value is incredible, if you ever choose to sell your equipment...
I thought the same about getting myself involved with their eco system. I have a wheelbase and pedals from them, but I’m going to change simply due to their customer service and crappy website. I’m thinking Simucube is the one for me
be careful with cammus, my paddle broke after 70 hours of use ( it broke 2 weeks ago and they still haven't shipped the package and i'm probably gonna wait a long time ) and their customer service is extremely slow
Yes they don't respond to emails, messages etc. so I gave them a negative review on the facebook page. I'd encourage everyone to go and rate them so that way more people are informed of the customer service and maybe that will force cammus to improve it ... or maybe they just don't care .
I'm new to sim racing and my Fanatec order is delayed until MARCH! They're ridiculous! If i see any other brand come up with any good entry level bundle deals before March then I'll be cancelling my Fanatec order!
Thanks for calling out Fanatec!! My Black Friday order might arrive end of March?!?! Whattt?? I love the gear but then I got an email saying if I cancel my order they will be give me 25% off for the next order!! Which I don't fully agree with either!! If I place an order in Nov and have to wait till March, I think they should have offered the 25% off for the next order anyway without having to cancel the order, just for the waiting! I was so excited about the Black Friday order, but this completely ruined the whole experience!!
Fanatec is a total mess. 3 months still waiting for a wheel, almost 2 months waiting for my BF stuff. Absolutely no communication. Last email I got from them told my replacement wheel was being sent out, something they've told me for the second time, yet nothing has come of that. I've since bought a Moza R12 Bundle, even some other sim racing gear. Ripped my Fanatec gear off the rig. Awful company. Other than that, sim racing as a whole is getting more and more interesting from a software and hardware perspective. I expect great things in 2024.
Asetek really deserves that best wheel base. It’s amazing and their customer support is top tier. Definitely can’t go wrong with them. I was nervous leaving my beloved fanatec gear for asetek ,but I’m still happy.
This company really seemed to take a look at the good and bad of every company, and address each and every one. With a great set of products to back it up. I absolutely love my setup…
Let’s not forget Fanatec’s whopping 14 day return policy. I bought the Logitech pro and had it at my door in two days. Extra month return window, two year warranty and great customer service. And a better wheel and pedal set.
How satisfied are you with the Logitech Ecosystem? Theres so many wheel options i sometimes got lost, but i'm glad the quick release is solid, so you can swap between wheels easily.
@@davidkoall2284 There is NONE at the moment but I'm okay with the stock wheel as many are. Hopefully the will add them in. IMO the pro's far outweigh the cons. I know a guy waiting three months for a Fanatec set up. He tried to cancel it but no response two weeks later. Sorry....thats a huge fail.
Don't know how good the Cammus C5 wheel is but the customer support so far isn't great. I ordered my C5 on 18/12/2023 and the status hasn't changed till now (still processing). I tried contacting them by email (on all three they list) and today I even messaged them in facebook but didn't get a reply so far .
Innovation and growing competition of sim hardware is one of best things for sure, not just this year but few previous ones too. Great for consumers, as there's more choice and sometimes lower prices. I got a new pedal set this year on an excellent deal, and while it still stung the wallet, it's less than it normally would for such a thing.
competition of DD sim hardware from companies like Logitech, Thrustmaster & Fanatec helped the most as they was the three names that most average consumers knew about so now they all offer some kind of DD wheel its made the average consumers think twice on DD and that has had a knock on effect to allow smaller and less known to the average consumer get some recognition as now more people than ever are looking at Direct Drive and thus its helping to bring prices down for all of us.
I got a G920 for like $140 refurbished from Logitech. 1 year Warranty, Looks like new basically. Its closer to like $170 normally... $190 without a bonus code, but bonus codes are plastered all over reddit so.
I ordered the V2 pedals on Black Friday. I live in Madeira Island, and auto filled my address to country "Portugal" without realising they had a separate option for Madeira (with insanely expensive shipping costs of 120€ for just a pedal set). Few days later I get a tracking number, but then it got sent back by UPS to the Fanatec warehouse, I contacted UPS they immediately told me the package had the wrong kind of shipping, needed to be sent by plane instead of truck. According to UPS tracking the pedals returned to the Fanatec warehouse the 29th of November. I've mailed them twice asking what will happen now, can I get a refund. It's been a whole month and I haven't even got an answer, they just took my money and got the pedals back to them. Sure I made a (honest) mistake but this is not acceptable customer service. I am at the brink of calling my bank and saying I have been scammed online. And certainly won't ever order anything from Fanatec ever again.
It's kind of trainwreck in slow motion, but the F1 Esports have been more of a clownshow than Le Mans Virtual in my opinion. Having 20+ people go to Sweden only to be told that they may not even compete, before cancelling other later events and possibly the entire championship behind closed doors ? We didn't have a game/server crash in the middle of the event, but honestly it wouldn't be worse than what's happening.
My parents got me a moza r9 for Christmas and the shipping took so long that they just decided to drive 2 hours to the nearest micro center to purchase one.
"I want to do less reviews this year as it takes up a lot of time." Door bell rings and a box sits on the ground. " WHOA, I'm goona drive that and can't wait to show everyone.
I'm lucky in australia I ordered a fanatec shifter and go it to my door 7 days later on a Sunday, then I also ordered a spate part and got that with 7 days too. I must be lucky
Simagic has a new wheel coming out next year called the Simagic GT NEO wheel that will compatible with other wheel bases. Don't pass that company up, they have some cool stuff.
Was thinking the same thing,went all in on the simagic ecosystem,got the alpha mini with the fx pro and last week got the gts for more rally driving,love everything so far,waiting on the sequential shifter to be delivered now
Hello, first, nice vid. I'm new to simracing and I was wondering if wheelbases and wheel are compatible between (most) brands lika a Fanatec whellbase with a moza wheel ?
@@randomcallsign and is there adapters ? I mean, it's really anoying that Fanatec's wheel in the CSL DD as not that much buttons (compared to the R5 bundle and same for the R3) and prices are crazy...
Logitech need to make a lower end Direct Drive wheel as going forward I think the G29/920/923 are going to be a hard sell for them as times goes on, prices of Direct Drive coming down the past few years has not been good for for Logitech and its gear wheels.
@@davidcupra4913 They WOULD prioritize a TH-camr who is going to give their stuff sent for free a positive review... You spending your hard-earned money, not so much 🙄😒
MSG made the worst NASCAR game I played in the last 20 years got so hyped for it then it came out and I ended up just going back to Heat 5 for casual NASCAR racing.
Can anyone here recommend Logitech g pro wheel for ps5? I really want Fanatec and was gutted that I missed Black Friday sales but after hearing people that did get Black Friday Fanatec deal and not receiving till end of March and many faulty items , I’m leaning towards Logitech g pro. I’m just really disappointed that there’s no handbrake or any other wheels available. Will almost feel like a waste of £1250 for wheel and pedals but after using it, it might feel so much better then my current g29 , I may not be as bothered about no handbrake, wheels or good shifter. I just don’t want to make wrong choice.
@@AKK5I dirt rally and Wrc are what I play most. So yeah, I really need handbrake. I could possibly live without shifter. Could make do with padals but trying to slide round corners with circle button on wheel, don’t work properly and tight bends are much more difficult.
Newer had any buisness w Fanatech and im not biaesd for or against. Being rellative new in sim racing, i bourght and upgraded quite a bit of sim gear this year. What i do not understand is how hard it is for all the content createres (or what ever you call them) to speak out what is there in pain sight for anyone to see... Fanatech is sinking and as a costumer there is a - increasingly over time - high risk you end up w/no produckt and no money back. Like always no matter if it´s a electric bike or a dd moter ect. first delays and longer delays (you kind of normalise this) then when things get too hot you pay off all w the funds and muscels to sue you, the thousands of costumer who paid up front. Well... not like they can do anything? so who cares!
Don't know, I get stuff for review, I mention the problem here as a train wreck and was the only content creator to get Thomas to speak on it. That's a really wrong simplification of reviewers.
I absolutely love my cammus 15nm. There have been constant software and firmware updates that have improved ui and the ffb feel. To the point where one of my mates rage quit from fanatec and their terrible customer service. (no help with a bricked wheelbase one week oit of warranty)
![[LIVE] : ONE ลุมพินี 89 | คู่เอก "ยอดไอคิว vs คิริลล์"](http://i.ytimg.com/vi/Z3vYkHJ_5Ig/mqdefault.jpg)
Hope you had a good simracing year. Tell us your opinions below.
Fanatec with their new square drive QR2? That seems like a game changer. I am ordering my new GT DD 8 Nm hub, and two QR2's after the inventory and when the QR2's are back in stock so 2 weeks. I already have everything else. Inverted pedals, the 2.5 shifter and 3 wheels. I play on PC and PS5, I have a CSL Elite and it is fine, but everything breaks... Hopefully the Direct Drive will last a decade...
Worst : fanatec shipping and customer service. Happy you touched on what has been the biggest fucking dumpsterfire BF .
all complain but all my orders where delivered in 2-3 days
@@aeppikx Good for you. You won the Fanatec "where's my order" lottery. What's your point? The company still sucks.
@@aeppikx As RC has said elsewhere, and others have commented here, the dumpster fire extends far beyond mere order fulfilment times. The product quality is very hit and miss, and the after-sales experiences are woeful for those unfortunate enough (like me) to have to contact their 'support'. What a friggin' joke.
@@The_MupThen just buy your stuff at the altruistic companies out there, aahahahahahaha. 😂
I had absolutely no problems with Fanatec so far, and I had my fair share of items ordered with them.
The Black Friday stuff arrived within two weeks which was no surprise for me, since I am an informed customer. The discounts were GIGANTIC and their products are still top notch! Absolutely worth the wait. So, have fun with your overpriced Simucube or whatever, to each his own. 👍
Finally someone finally said it loud , the truth about fanatec
Over a month now since fanatec lost my order , and still no response from them
Update : almost 4 months and still nothing 👍🏻
Kinda sad that you didn't mention that Fanatec canceled about 40k order from Black Friday, because they made a mistake, but then sent everyone a e-mail, accusing them ofexploiting the system and then add to give a voucher for 10% off on a one-time purchase between now and april.
Nowhere by any of the (bigger) CC's has this been mentioned, and I am very dissapointed in that.
Had their warehouse issue been mentioned by more CC's, and had they said how BIG this issue was, I would never have gone with Fanatec in the first place.
Then this BF bullshit, they haven't shown me any reason to trust them as a company, they actually made me want to sell all their stuff.
I have a case about this going on with the ECC, as do a lot of other people.
But Fanatec has really screwed itself.
AGREED. Still waiting plus two months for Fanatec 'in stock' items to be delivered.... As you said they don't respond to any communication including cancellation requests.... Total trainwreck... What was a great company now going down the toilet...
Im in the same boat. Waiting is no problem, but the lag of communication is. No status updates and the terrible public responses from Fanatec are worrying. I am getting worried about the status of Fanatec as a company. They haven't innovated on the distribution part. Also there site is still the same old site which lags a lot. I hope my bf deal will ship soon. But i am really thinking of cancelling my order 😢
I sent a email and they cancelled my order in 12 hours. I was shocked. Week after Black Friday. I gave them 2 weeks. No tracking no way. They lost a whale. I buy a LOT. Now I’ll never ever ever buy from them.
Me living in Australia: 😎. But honestly it really sucks for those in other regions who are experiencing issues with delivery and stuff like that. For me, I live in Western Australia which is on the other side of Australia from where they deliver and had all my stuff 2 weeks after I ordered it.
Same here. Still waiting for a shifter. Bought it a month ago and no feedback from Fanatec.
Yall little kids have no patience everyone knows if ur far from europe fanatec takes a while also there are shops that sell fanatec that u can walk into n buy right away.
Thank you for bringing up the Fanatec issues. Most youtubers are reviewing the products Fanatec supplied to them for free so hardly anyone is bringing it up.
I ordered from the UK 14th November and still nothing. No updates at all. Turns out my stuff has been stuck in customs since 22nd November due to missing shipping info. Fanatec finally replied to say they had provided it to UPS. Guess what, UPS have confirmed otherwise. Ended up getting a refund from my bank and the goods are still there now. I have now bought Moza and feel like I dodged a bullet as I no longer have to deal with that terrible excuse for a company again
Thankyou for your contributions over the year, RC.
Up there with Boosted Media for honest, comprehensive reviews (and I'm an Aussie, like him). Your delivery style sets you apart from most others in that you speak in plain terms without getting too techy. Well done.
Best wishes for the New Year.
Much appreciated!
New to Sim racing and bought a Fanatec CSL 5NM bundle 15NOV23. Table clamp was pre ordered. Then the day it was scheduled to ship back ordered for 2 more weeks, and then Fanatec said there will be no shipping the first two weeks of the year. With all the uncertainties of when I would get my order, I cancelled it and went to a local Micro center to get the Moza R5 bundle.
Really glad you mentioned Fanatec dropping the ball on shipping and orders. Only way they improve is if people with influence call them out on their poor logistics, it was so bad that it made my cancel my order and go with another setup entirely, shame but I don't want to support a company that operates the way they do.
I even had Customer Service respond to my month old support ticket AFTER they already cancelled my order, which is just insane.
Worst of all is fanatec costumer support and in gernally the company and how they treat others
I am a very casual sim racer. Mostly play DCS World flight simulator. The Cammus C5 has really impressed me so far. It even inspired me to convert an old dinning chair into a racing / gaming chair with the butt-kicker and haptic feedback transducers.
have you tried to run buttkickers in your flying sim ? I am actually looking for some 1 with a feedback besides youtubers ofc , no offence meant Ricardo !
lol I had my cammus for about 2 weeks before I went to a junkyard to pull a bucket seat out of a car to build my own cockpit.
I was all set to stay in the Fanatec ecosystem for years to come with an order in place to upgrade my setup with new QR2's and Clubsport DD, in October. But I knew Fanatec, I've seen this movie before, and I could see the delays coming. That, and the lack of new innovative wheels, at least for my liking (they gave us, what, a 7th iteration of the same damn Formula wheel?), I cancelled my order and sold my remaining Fanatec equipment. (Very happy with my decision, to say the least.)
The delays can be understandable, to an extent: You have an extremely popular product/brand, in very high demand. But as this video says, it's all about ==> *COMMUNICATION* , it's that simple. And it shouldn't even get to that point, they shouldn't be taking orders in the first place when they aren't capable of fulfilling them in a reasonable time. But they continue to do so, and they have no qualms about taking your money upfront, and making you wait weeks, if not months before you actually get what you paid for. All without giving you a reason for the delays, assuming that you even get a response from them at all...
Side note: One *great* thing about Fanatec is, because they are so popular, their resell value is incredible, if you ever choose to sell your equipment...
I thought the same about getting myself involved with their eco system. I have a wheelbase and pedals from them, but I’m going to change simply due to their customer service and crappy website. I’m thinking Simucube is the one for me
@@Sixfigas Whoo! If you can afford [Simucube], then definitely do it!!!!!
be careful with cammus, my paddle broke after 70 hours of use ( it broke 2 weeks ago and they still haven't shipped the package and i'm probably gonna wait a long time ) and their customer service is extremely slow
Yes they don't respond to emails, messages etc. so I gave them a negative review on the facebook page. I'd encourage everyone to go and rate them so that way more people are informed of the customer service and maybe that will force cammus to improve it ... or maybe they just don't care .
@@joretoGT1 buying the c5 is my biggest regret ngl
I'm new to sim racing and my Fanatec order is delayed until MARCH! They're ridiculous! If i see any other brand come up with any good entry level bundle deals before March then I'll be cancelling my Fanatec order!
Moza, bro...
try the Moza R5 bundle
Thanks for calling out Fanatec!! My Black Friday order might arrive end of March?!?! Whattt?? I love the gear but then I got an email saying if I cancel my order they will be give me 25% off for the next order!! Which I don't fully agree with either!! If I place an order in Nov and have to wait till March, I think they should have offered the 25% off for the next order anyway without having to cancel the order, just for the waiting! I was so excited about the Black Friday order, but this completely ruined the whole experience!!
Fanatec is a total mess. 3 months still waiting for a wheel, almost 2 months waiting for my BF stuff. Absolutely no communication. Last email I got from them told my replacement wheel was being sent out, something they've told me for the second time, yet nothing has come of that.
I've since bought a Moza R12 Bundle, even some other sim racing gear. Ripped my Fanatec gear off the rig. Awful company.
Other than that, sim racing as a whole is getting more and more interesting from a software and hardware perspective. I expect great things in 2024.
Asetek really deserves that best wheel base. It’s amazing and their customer support is top tier. Definitely can’t go wrong with them. I was nervous leaving my beloved fanatec gear for asetek ,but I’m still happy.
This company really seemed to take a look at the good and bad of every company, and address each and every one. With a great set of products to back it up. I absolutely love my setup…
Simucube is The King
@@pepocapthat’s debatable now.
What the heck is going on with Fanatec, they're a mature company, it's not like they're Moza when they first appeared.
Sold my complete Fanatec setup and bought a complete Asetek setup. Money well spent!!
This year I bought my first wheel. Also I was able to upgrade to a desktop instead of my laptop. This was a great year for me as a gamer!
Let’s not forget Fanatec’s whopping 14 day return policy. I bought the Logitech pro and had it at my door in two days. Extra month return window, two year warranty and great customer service. And a better wheel and pedal set.
How satisfied are you with the Logitech Ecosystem? Theres so many wheel options i sometimes got lost, but i'm glad the quick release is solid, so you can swap between wheels easily.
@@davidkoall2284 There is NONE at the moment but I'm okay with the stock wheel as many are. Hopefully the will add them in. IMO the pro's far outweigh the cons. I know a guy waiting three months for a Fanatec set up. He tried to cancel it but no response two weeks later. Sorry....thats a huge fail.
haven't had my order from 2nd October from Fanatec! Great video though :-)
Don't know how good the Cammus C5 wheel is but the customer support so far isn't great. I ordered my C5 on 18/12/2023 and the status hasn't changed till now (still processing). I tried contacting them by email (on all three they list) and today I even messaged them in facebook but didn't get a reply so far .
Innovation and growing competition of sim hardware is one of best things for sure, not just this year but few previous ones too. Great for consumers, as there's more choice and sometimes lower prices. I got a new pedal set this year on an excellent deal, and while it still stung the wallet, it's less than it normally would for such a thing.
competition of DD sim hardware from companies like Logitech, Thrustmaster & Fanatec helped the most as they was the three names that most average consumers knew about so now they all offer some kind of DD wheel its made the average consumers think twice on DD and that has had a knock on effect to allow smaller and less known to the average consumer get some recognition as now more people than ever are looking at Direct Drive and thus its helping to bring prices down for all of us.
I’ve seen several of these types of videos so far and this smoked the rest. New sub.
I got a G920 for like $140 refurbished from Logitech. 1 year Warranty, Looks like new basically. Its closer to like $170 normally... $190 without a bonus code, but bonus codes are plastered all over reddit so.
Your racing videos I enjoy the most anyways, the reviews are bonus :) Thanks for a great year of content, happy holidays!
got a t300rs gt this year for 300 euros and cant be happier! racing on wheel is so much fun and 10000x better then keyboard
Great recap! Happy new year
I ordered the V2 pedals on Black Friday. I live in Madeira Island, and auto filled my address to country "Portugal" without realising they had a separate option for Madeira (with insanely expensive shipping costs of 120€ for just a pedal set). Few days later I get a tracking number, but then it got sent back by UPS to the Fanatec warehouse, I contacted UPS they immediately told me the package had the wrong kind of shipping, needed to be sent by plane instead of truck.
According to UPS tracking the pedals returned to the Fanatec warehouse the 29th of November. I've mailed them twice asking what will happen now, can I get a refund. It's been a whole month and I haven't even got an answer, they just took my money and got the pedals back to them.
Sure I made a (honest) mistake but this is not acceptable customer service. I am at the brink of calling my bank and saying I have been scammed online. And certainly won't ever order anything from Fanatec ever again.
It's kind of trainwreck in slow motion, but the F1 Esports have been more of a clownshow than Le Mans Virtual in my opinion. Having 20+ people go to Sweden only to be told that they may not even compete, before cancelling other later events and possibly the entire championship behind closed doors ?
We didn't have a game/server crash in the middle of the event, but honestly it wouldn't be worse than what's happening.
My parents got me a moza r9 for Christmas and the shipping took so long that they just decided to drive 2 hours to the nearest micro center to purchase one.
New subscriber. Love the streams
Hope I receive my wheel from Fucknatec in 2025
"I want to do less reviews this year as it takes up a lot of time."
Door bell rings and a box sits on the ground. " WHOA, I'm goona drive that and can't wait to show everyone.
I'm lucky in australia I ordered a fanatec shifter and go it to my door 7 days later on a Sunday, then I also ordered a spate part and got that with 7 days too. I must be lucky
I love your videos men! great way to show your point of view!
Glad you enjoy it!
Simagic has a new wheel coming out next year called the Simagic GT NEO wheel that will compatible with other wheel bases. Don't pass that company up, they have some cool stuff.
Yes looking forward to the GT NEO, was looking for a formula style wheel in that price range.
Was thinking the same thing,went all in on the simagic ecosystem,got the alpha mini with the fx pro and last week got the gts for more rally driving,love everything so far,waiting on the sequential shifter to be delivered now
More companies need to have console support
Hello, first, nice vid. I'm new to simracing and I was wondering if wheelbases and wheel are compatible between (most) brands lika a Fanatec whellbase with a moza wheel ?
Generally they are not
@@randomcallsign and is there adapters ? I mean, it's really anoying that Fanatec's wheel in the CSL DD as not that much buttons (compared to the R5 bundle and same for the R3) and prices are crazy...
You'd have to adapt the electronics.
I would be very wary of Fanatec regarding reliability and after sales service.
Logitech need to make a lower end Direct Drive wheel as going forward I think the G29/920/923 are going to be a hard sell for them as times goes on, prices of Direct Drive coming down the past few years has not been good for for Logitech and its gear wheels.
Myself like many others will be leaving the Fanatec ecosystem this year. Had enough of this company and their poor customer experience.
is it only me or somebody else? he looks so fuckin familiar with M539 Restorations guy
ive heard that more times than I can count
@@randomcallsign xd
You can tell most of this comments section aren’t Reddit users. Reddit has been all over Fanatec (and Moza) for over a month now.
Shoulda been all over them for much longer then shouldnt they
If it wasn't for cammus poor distro, I would have gone the extra and bought it, but, no real uk supplier. Ended up with the logitech instead.
7:48
what wheel is that?
I hope LFM AC is gonna continue to be the earthquake it already is. Im not sure how AC2 will deal with this success..
Review one of pxn dd wheel please
They sent u a clubsport dd in the end?
Yes
@@randomcallsign nice one glad they seen sense. Looking forward to the review.
@@davidcupra4913
They WOULD prioritize a TH-camr who is going to give their stuff sent for free a positive review...
You spending your hard-earned money, not so much 🙄😒
MSG made the worst NASCAR game I played in the last 20 years got so hyped for it then it came out and I ended up just going back to Heat 5 for casual NASCAR racing.
Can anyone here recommend Logitech g pro wheel for ps5? I really want Fanatec and was gutted that I missed Black Friday sales but after hearing people that did get Black Friday Fanatec deal and not receiving till end of March and many faulty items , I’m leaning towards Logitech g pro. I’m just really disappointed that there’s no handbrake or any other wheels available. Will almost feel like a waste of £1250 for wheel and pedals but after using it, it might feel so much better then my current g29 , I may not be as bothered about no handbrake, wheels or good shifter. I just don’t want to make wrong choice.
Are you doing a lot of rally/drifting to warrant a shiftwr/handbrake though?
@@AKK5I dirt rally and Wrc are what I play most. So yeah, I really need handbrake. I could possibly live without shifter. Could make do with padals but trying to slide round corners with circle button on wheel, don’t work properly and tight bends are much more difficult.
Don't forget Fanatec raised their prices before they discounted CSL bundles. That money obviously didn't go to CS.
Max always runs his mouth. what trust does he have anymore?
Newer had any buisness w Fanatech and im not biaesd for or against. Being rellative new in sim racing, i bourght and upgraded quite a bit of sim gear this year. What i do not understand is how hard it is for all the content createres (or what ever you call them) to speak out what is there in pain sight for anyone to see... Fanatech is sinking and as a costumer there is a - increasingly over time - high risk you end up w/no produckt and no money back. Like always no matter if it´s a electric bike or a dd moter ect. first delays and longer delays (you kind of normalise this) then when things get too hot you pay off all w the funds and muscels to sue you, the thousands of costumer who paid up front. Well... not like they can do anything? so who cares!
They all get sim gear from Fanatec for free! They're not gonna speak out and affect that "relationship" 😂😂
Don't know, I get stuff for review, I mention the problem here as a train wreck and was the only content creator to get Thomas to speak on it.
That's a really wrong simplification of reviewers.
simucube?
I absolutely love my cammus 15nm. There have been constant software and firmware updates that have improved ui and the ffb feel.
To the point where one of my mates rage quit from fanatec and their terrible customer service. (no help with a bricked wheelbase one week oit of warranty)
What other brand wheelbases have you tried between 10-15nm for reference?
@@kartzzy6101 the csl 8nm and simagic 10nm. I only run mine at 30-40%. As thats about where it feels most realistic
Omg that Camus wheel has got to be the ugliest thing I have ever seen so definitely not for me🤢🤮
First