Customer Perception of Quality | Customer Satisfaction | Satish Kumar YD | YDs technovate

Welcome back to the customer satisfaction lecture series. In the last class, we had gone through the introduction to the types of customers. Here in this video, I have explained the different perceptions of customers about quality according to the ranking given by American society for Quality.
Watch:
Customer Satisfaction Introduction

[@apexgaminganpa2146]

Tq sir ji..

[@r.c.senthilkumar6780]

Nice and easily understandable explanation....

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Some segments in the video are stamped not adjacent to each other

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Some segments in the video are stamped not adjacent to each other