The REAL solution is buy Nyogel 767A damping grease, apply on shaft where the collar slides up and down and it will significantly reduce the motion of the shocks. The option on this video can work but the plastic will wear out due to friction on the parts. Never use regular grease on the rods because that will make the shocks slide up and down even more easily. you need friction grease so the parts still move as they should but resistance of range is reduced! If you buy replacement shocks notice there is sticky stuff on the shaft where the motion will occur. Good luck out there.
Thank you. The washer has been slowing getting unbalanced more and more and I did hear the clicking. It just started adding time last night. I fixed the old drier tons of times. This looks easy. Now to survive a couple weeks for the rods to arrive. Bad time of year for this :P
Update: The cheap rods stopped balancing after awhile. I fixed them by adding 3 hose washers under each to add the lacking tension. 100% fine now, even with heavy loads. The official OeM rods are really expensive. So glad to save money and relieved to finally be able to do laundry peacefully again.
I’m a 61 year old woman and i just followed this video. Got the suspension rod for $41 from Amazon. Boom, it’s working. I refused to pay $500 the technician will charge me. He also recommended to buy a used one for $299 no tax and free delivery and will haul my old one for free. Good I’m not willing. Now, I saved money and got a skill. Note: my model doesn’t have tab in the front but screw so I had a hard time pulling up. There’s plastic covering the screw, so take those plastic first so you can see the screw. So next time, watch TH-cam video first before hire someone to do it.
You are a freaking genius. This was my exact problem ... the dreaded UE CODE. And, the damned thing resets the time (or bounces it back about 15 minutes), and mine will go infinitely and never gets the clothese dry. I think it is almost finishing the spin, but then it is unlevel or not loaded correctly (it thinks). So, it will stop, show the UE code, then add more water and set the time back about 10-15 minutes. And, it never gets to the point of the final spin. So, the clothes come out wet. My washer is this one: Samsung = WA48H7400AW, 4.8 cu ft., top load. Thus, I bet your suggestion will fix the issue. Thanks for sharing your knowledge. I finally got the parts and am planning to fix it myself. Also, I subbed.
worked, perfect... althought my exact model as in the video had two bolts on the sides (not like clips in front) that I removed to pop the top off. did not replace bolts I think they were put there as warranty claim issues with this washer
Do you remember how the back right rod went in? My parents have the 5471abw model, and I've got three corners finished. The fourth, it looks like someone took a tube or cable and wrapped it around the suspension rod a couple of times that's gonna make removing it fun. Other videos talk about a clip holding everything apart, and there just isn't one in mine. I tried finding a service model online, but what comes up does not look like our machine (and it's a pretty sad excuse of a service manual). Your machine is a closer match, but we have six buttons under the display on the left side instead of the four on yours. Wondering if this style is just done like this or if we had an installer go crazy - it's a real dick move.
Yes, that is the pressure tube. You will have maneuver around it on unplug it from the tub side, then undo it from the rod. Remember to plug it back in. Otherwise, your washer will not know how much water to fill to!
@DuctTapeMechanic Thanks! I ended up taking the back off, too, because I could barely move the top (which had two bolts added in the recall repair and needed a wrench to remove - I wanna say it was a 12mm or something slightly larger) and wanted a better look. Cables for the electronics were held to the back of the machine by a BUNCH of twist ties. Undoing those gave me enough slack to get the lid out of the way. When wrapping up, I didn't loop that pressure tube back around the suspension rod and instead gathered it with the wiring to attach to the back. Just made sure it had a bit of slack. Haven't tried laundry yet, but I was able to run through quick wash with an empty tub without issue filling, spinning, or draining, so at least I didn't introduce more problems! (For anyone else with this model, when dealing with the bolts, stuff an old towel or something between the wall and the tub to avoid dropping them. They are a pain to locate - they'll most likely fall into the frame along the bottom.)
No its not, I'm having the same problem its when it spinning fast it will go unbalance in the beginning, I kinda put all the heavy laundry in the middle center to kinda keep it balance some time it work some time it doesnt, but what I noticed is that when it spin it spin on diff speed lime slow fast slow fast and when it does that it will go unbalance, but if pass that stage of go slow and fast it will go fast in 1 speed and it will go smoothly lime it supose
Problem solved 😄 it's an installation problem, the level of the water drain outlet tube is too high, after cutting it down and reconnecting the water outlet tube, it worked normal now.
@glenn3646 Yes, drain hose, it should connect to a floor drain hole which must be lower than the washing machine. You know water flows from high to low, if you connect to a tall drain hole like in my case, the floor drain pipe is a foot tall above the floor, the machine cannot drain water, so it kept on spinning.
Okay after awhile mine stopped working too but it was still an easy fix. I put 3 hose washers under the top of all of them and it added the extra tension needed. I do a lot of heavy loads and it's working great, no more baby sitting the spin cycles. Kinda wish I'd thought of that to try on the old ones but it fixed the new ones easy. The official rods are really expensive. I guess this is what happens with the cheap ones.
Thanks for your guidance. changed them and finally getting completed spin cycles. your shared experience is much appreciated!!
Very nice! Glad to be of assistance!
The REAL solution is buy Nyogel 767A damping grease, apply on shaft where the collar slides up and down and it will significantly reduce the motion of the shocks. The option on this video can work but the plastic will wear out due to friction on the parts. Never use regular grease on the rods because that will make the shocks slide up and down even more easily. you need friction grease so the parts still move as they should but resistance of range is reduced! If you buy replacement shocks notice there is sticky stuff on the shaft where the motion will occur. Good luck out there.
Thank you. The washer has been slowing getting unbalanced more and more and I did hear the clicking. It just started adding time last night. I fixed the old drier tons of times. This looks easy. Now to survive a couple weeks for the rods to arrive. Bad time of year for this :P
Update: The cheap rods stopped balancing after awhile. I fixed them by adding 3 hose washers under each to add the lacking tension. 100% fine now, even with heavy loads. The official OeM rods are really expensive. So glad to save money and relieved to finally be able to do laundry peacefully again.
I’m a 61 year old woman and i just followed this video. Got the suspension rod for $41 from Amazon. Boom, it’s working. I refused to pay $500 the technician will charge me. He also recommended to buy a used one for $299 no tax and free delivery and will haul my old one for free. Good I’m not willing. Now, I saved money and got a skill.
Note: my model doesn’t have tab in the front but screw so I had a hard time pulling up. There’s plastic covering the screw, so take those plastic first so you can see the screw.
So next time, watch TH-cam video first before hire someone to do it.
Awesome! Great job on the repair! Glad you found the video helpful!
Suspension rods were surprisingly very easy to install. Thanks for your guidance
You are a freaking genius. This was my exact problem ... the dreaded UE CODE. And, the damned thing resets the time (or bounces it back about 15 minutes), and mine will go infinitely and never gets the clothese dry. I think it is almost finishing the spin, but then it is unlevel or not loaded correctly (it thinks). So, it will stop, show the UE code, then add more water and set the time back about 10-15 minutes. And, it never gets to the point of the final spin. So, the clothes come out wet. My washer is this one: Samsung = WA48H7400AW, 4.8 cu ft., top load. Thus, I bet your suggestion will fix the issue. Thanks for sharing your knowledge. I finally got the parts and am planning to fix it myself. Also, I subbed.
I don't know about genius, but glad I could help
Just ordered the parts. Wish us luck!
Best of luck!
"Some Duct Tape delicates" Love it! LOL Great video again.
Glad you like them!
Great video!!! Thank you for your help!
worked, perfect... althought my exact model as in the video had two bolts on the sides (not like clips in front) that I removed to pop the top off. did not replace bolts I think they were put there as warranty claim issues with this washer
HOW DID YOU REMOVE THOSE BOLTS? I can't get to them! I have same exact model in video but mine has bolts on the side
Suspension rods didn't fix UL code. What is the next I need to fix.
New washer.
I had the same issue. Replaced the rods and it worked for a bit, but soon after we having the same problem
Don’t buy cheap aftermarket rods
They all rust out at the front left hand corner. Same with mine 🤣 Just replaced suspension rods for the spin cycle issue, wish me luck!
Did it work
Great! Thank you for making this video 🙏🏼 where is the best place to get these rods
Thank you! Appliancepartspros.com is a good website for parts
How long do rods last?
Do you remember how the back right rod went in? My parents have the 5471abw model, and I've got three corners finished. The fourth, it looks like someone took a tube or cable and wrapped it around the suspension rod a couple of times that's gonna make removing it fun. Other videos talk about a clip holding everything apart, and there just isn't one in mine. I tried finding a service model online, but what comes up does not look like our machine (and it's a pretty sad excuse of a service manual). Your machine is a closer match, but we have six buttons under the display on the left side instead of the four on yours. Wondering if this style is just done like this or if we had an installer go crazy - it's a real dick move.
Yes, that is the pressure tube. You will have maneuver around it on unplug it from the tub side, then undo it from the rod. Remember to plug it back in. Otherwise, your washer will not know how much water to fill to!
@DuctTapeMechanic Thanks! I ended up taking the back off, too, because I could barely move the top (which had two bolts added in the recall repair and needed a wrench to remove - I wanna say it was a 12mm or something slightly larger) and wanted a better look. Cables for the electronics were held to the back of the machine by a BUNCH of twist ties. Undoing those gave me enough slack to get the lid out of the way. When wrapping up, I didn't loop that pressure tube back around the suspension rod and instead gathered it with the wiring to attach to the back. Just made sure it had a bit of slack. Haven't tried laundry yet, but I was able to run through quick wash with an empty tub without issue filling, spinning, or draining, so at least I didn't introduce more problems!
(For anyone else with this model, when dealing with the bolts, stuff an old towel or something between the wall and the tub to avoid dropping them. They are a pain to locate - they'll most likely fall into the frame along the bottom.)
Thanks for the advice.
👍🏾👍🏾👍🏾
No problem 👍
Excellent video! This is exactly what I was looking for! I have this problem and now I have the solution. Thank you!
Your welcome!
Is it best to replace them all or can you see if there is wear and tear enough to replace?
All four at the same time
@@DuctTapeMechanicI appreciate that! Great video!!!
I recently bought a brand new Samsung washing machine, it kept rinsing and spinning forever at the very first wash, my goodness, is that normal?
Definitely not. Take that thing back!
No its not, I'm having the same problem its when it spinning fast it will go unbalance in the beginning, I kinda put all the heavy laundry in the middle center to kinda keep it balance some time it work some time it doesnt, but what I noticed is that when it spin it spin on diff speed lime slow fast slow fast and when it does that it will go unbalance, but if pass that stage of go slow and fast it will go fast in 1 speed and it will go smoothly lime it supose
Problem solved 😄 it's an installation problem, the level of the water drain outlet tube is too high, after cutting it down and reconnecting the water outlet tube, it worked normal now.
@@henrytan5707 the drain hose ?
@glenn3646 Yes, drain hose, it should connect to a floor drain hole which must be lower than the washing machine. You know water flows from high to low, if you connect to a tall drain hole like in my case, the floor drain pipe is a foot tall above the floor, the machine cannot drain water, so it kept on spinning.
What about a Samsung front loader
That does the same thing?
I have replaced rods and mine still does this
@AmandaParrish-w2e most likely either your tub nut is loose or your inner tub is stripped in which you need a new washer
I have replaced mine multiple times only works for a month then starts doing it again
The fact it works proves it is the issue. You just need to find better rods that last longer.
Okay after awhile mine stopped working too but it was still an easy fix. I put 3 hose washers under the top of all of them and it added the extra tension needed. I do a lot of heavy loads and it's working great, no more baby sitting the spin cycles.
Kinda wish I'd thought of that to try on the old ones but it fixed the new ones easy. The official rods are really expensive. I guess this is what happens with the cheap ones.
How old is machine?
At least 10 years
Thx for reply!
Thank you!!!
You're welcome!
Wow I hope this is my problem if so it’s a easy fix
Best of luck!
Thank-you.
Gtw460asj3ww agitator not working spins freely. The rest is all ok
Perhaps the agitator is stripped, seen that issue
@@DuctTapeMechanic stripped where? its just one piece and is tight
Gtw460asj3ww washer model
@@benjamincolon2581 in one comment. You said it spins freely and then you said it’s tight . So which is it
@@bruce7259 it was the trans assy thanks