Top Questions Answered About New Lexus Vehicles - Tech Tip Tuesday
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- เผยแพร่เมื่อ 29 พ.ค. 2024
- Check out this quick Tech Tip Tuesday where Melissa answers the most frequently asked questions about new multimedia system on many new Lexus vehicles.
Models to date: (24-22 NX, 23-22 LX, 24-23 RX, 24-23 ES, 24-23 UX & 24-23 RZe)
INDEX:
0:00 Start
0:48 PIN Prompt on car screen
2:24 Rear Seat Reminder
3:07 Two Voice Assistants
3:43 Common mistakes with Voice Commands
6:58 Favorite Lexus Assistant Voice Commands
8:19 Favorite Phone Assistant Voice Commands
10:29 How to get back to Lexus Radio
10:58 How to use the new Electronic Gear Shifter - ยานยนต์และพาหนะ
You are such an amazing instructor. The best I have seen. You are clear and relevant. Can't thank you enough for these tutorials without them I would probably not even by able to drive my new Lexus. You have made a huge difference in insuring satisfaction with the technology instead of the technology completing overwhelming us. Can't thank you enough. Lexus should hire you and pay you big bucks for all of this great education. Please keep them coming.
Wow, thank you! That is so thoughtful of you! Thanks very much for your support!
Your videos are excellent and so much better than reading the manual! Love the music station choices and the cat pic. 🐈
Thank you so much! It's always fun for me when people notice the music and my little kitty cat Shiro. She is one of many rescues my husband and I are lucky to call "ours." But our son is her absolute favorite human on the planet :)
I do not live in America, and live in Asia, but all your videos are superb! Thank you!
Thanks for tuning in with me! We have people watching from all of over the world! it is so wonderful to have you here!
Thank you for the very helpful videos, I especially appreciate the fact that after explaining what you're going to do, you have a short video that shows you doing it.
You're very welcome! I'm so glad you enjoyed the tutorial! Thanks very much for being here!
Happy Sunday everyone 🤗
As usual Melissa your tips were very helpful! Thank you
You are so welcome! Thanks for all of your support and positivity! It's awesome to have you here with me!
You are so awesome! Thank you for doing these videos they are so helpful and you are the BEST Instructor ever !! Perfect job !! So much great and relevant information!
You are so welcome! You made my day with all of your support and positive vibes! Thanks so much!
I adore you! you are always so clear in your explanations. Thanks a lot!
Aww. Thanks so much! I'm so glad you're enjoying my videos! Thanks very much for being here!
Another great how to video. Thanks ❤
You are so welcome! Thanks very much for all of your support!
Very helpful, thank you😊
You’re very welcome 😊 Thanks so much for tuning in with me!
Your videos are so helpful. I watched your Deep Dive Videos for the 2023 RX and NX. We have an RX and today's video answered many questions. My sister has an NX and has given-up on using the Lexus interface. I have been forwarding your videos to her. A friend has a 2020 RX and her lease was is due. After she heard about the learning curve she decided to buy-out her lease rather then get a new car. Thank you so much for making me feel much more comfortable with the car.
Oh goodness. I'm so sorry to hear your sister is having challenges with the new system. I know it is a big learning curve for sure. I work with a lot of Guests who are in the same boat. Including Guests trying to decide if they should keep the Lexus they have or trade for the new one. I think you can't go wrong either way. Just make the choice that is best for you. If you do need a new car and the system is challenging, I would recommend considering just connecting the phone for Bluetooth only. It helps the new car operate more like the previous system, because you won't be dealing with Apple CarPlay (or Android Auto). The only time I don't recommend this, is if the car doesn't come with the navigation trial, then you would want Apple or Android connected to be able to use nav from the phone. I hope this makes sense. If your sister has Lexus NAV on her NX, she might like to turn off the Apple/Android connection and see if that helps her. Thanks very much for being here and for all of your support!
Hi Melissa!
Love your videos on the Lexuses. Pls so one for the RZ 450 E. Thanks. Looking forward to it.
Hi! That is a work in progress for me for sure! I think I'm about halfway through the RZ content, but had to stop for our busiest time of year, training on the new GX and the TX video. I promise I will come back to the RZ content as soon as possible. Thanks so much for tuning in with me to learn about your Lexus!
I have a 24 RX 350h executive pkg. can’t get the digital key to work.
Melissa you are truly amazing
Thank you so much! I always love seeing you on here!
Hi Melissa, Excellent Videos ! My question , is it possible to change the default screen to the camera on startup ? If it is , please advise the steps to make this change. Thank you
Thanks so much for reaching out! Since the view from the Panorama view monitoring system is only active in Drive or Reverse, it is not possible to have it show in Park. However, as long as it is in the Auto mode, when you shift from Park to Reverse or Drive it should take over the full display on the main screen. To select Auto mode for the system: turn on the RX, apply the brake, shift into Drive, press the View Monitor Button, look for the camera icon with the A next to it. If it is not in Auto it will have a slash mark through it. Click to turn on Auto and the slash mark will go away. Now the system will operate automatically. I hope this helps.
Hi Melissa, great and informative video! I've just bought a new Lexus and I was wondering if there's a setting to turn off the feature where you simply place your hand near the door handle to lock/unlock the car. These cars are in high demand for being stolen, and if possible disabling this feature could help protect my Lexus from theft. I'd rather lock/unlock the car with just my key fob
Hi. Thanks for checking in. If you have the smart key with you and you touch the indentation on the door handle it will lock. Placing your hand in the door handle it will unlock right before you open the door. You can disable the smart key system, but then you will need to use the mechanical key to open, lock and unlock the vehicle. Most people feel that it is safer to keep the key in your pocket or your bag so you don't have to take the time to handle the key in the door. I hope this helps.
Excellent video. Any tips on how to lower the volume on voice commands and phone notifications? Also, with the HUD , can I get the red speed limit warning changed to 5 miles over the speed limit?
Thanks so much. Which Lexus model do you have? Model and year, please. I'm happy to help.
Thanks for the help. I have a 2023 RX 350.
Fantastic video again Melissa, thank you. With ‘Cruise Control’ how do you set the ‘Regular Cruise Control’, I.e Not the Dynamic Radar version? Again, you have the best NX content Channel out there! Thank you.
YAY! Thanks so much for your support! To change from Dynamic Cruise to Regular Cruise, use the Cruise Mode button on the right hand side of the steering wheel. You have to switch modes before turning the feature on. Not sure if you have a HUD or not. Try these sections of my Deep Dive tutorial and see if it helps:
- 53:46 Cruise Control Operation (Non-HUD Version) (Adaptive Cruise & Traditional Cruise)
- 1:02:49 Cruise Control Operation (With HUD)(Adaptive Cruise & Traditional Cruise)
Thanks again for tuning in! Sorry for the late reply :)
@@NorthsideLexus You are sooo good Melissa, thank you🙏
Thank you for these videos they are very helpful! One question I have about my 23 RX is, what is the star icon in the digital rear view mirror?
Hi! So glad you're here. That is the newest addition to the Digital Rearview Mirror. It is an antiglare feature. I don't know why it is coming turned off by default in our area. I always like to turn that on for people. It works to help reduce glare, especially at night with lights from vehicle driving behind you. I would leave that and the Auto Dimming feature both turned on. I hope this helps! Thanks for tuning in with me!
@@NorthsideLexus Thank you! I wasn’t able to find that info anywhere else on the internet
@@FastAndFuryosa Glad I could help. It is so new that I don't think a lot of people have discovered it yet, especially if it is turned off. You have to go through the Digital Rearview Mirror settings on the mirror to see it and turn it on. 👍Mystery solved 😀
Hi @northsidelexus i noticed when I go through multiple underpasses on my freeway, my auto headlights lights come on then turn off then turn on again. Is there a way to delay it or make it less sensitive? What does the "lighter" to "darker" range mean, which way should i set it to?
Hi! I would try adjusting to the darker setting. Then the sensor will wait for it to get "darker" outside before it turns on the headlights. I hope this helps. Thanks for tuning in with me!
I have a 2017 Rx 350 with Navigation. What Carplay interface would you recommend?
Hi! I’m sorry Lexus doesn’t have a retrofit Apple CarPlay system for prior model RXs. I would check with a reputable automotive accessory company like CarToys for their recommendation since they are trained on that equipment. Thanks for checking though.
Just purchased another Lexus and my salesperson said to watch her videos. Hope Lexus is paying for her great videos and customer service
You are so sweet! Congratulations on your new Lexus! Thanks very much for tuning in with me!
How did you get the split screen for navigation and radio in the apple car play screen?
Hi Tran, the split screen is only possible in the Apple CarPlay platform, so if you are streaming radio through Apple Music Radio (iHeart Radio app) then go to the Apple CarPlay home screen it will show you audio content on the right hand side and the NAV on the left. It is not possible to split the screen with the Lexus system on one side and Apple's system on the other. I hope this helps. Thanks so much for watching!
Hey there I have rx350 fsport 2017 I try to press my remote 2time and hold. With the third to turn the car on but both happen how I fix this program thank you so much
Hi. Thanks for checking in. The remote start capabilities for all 3G cars, including the 2017 RX, are unfortunately no longer capable. When the 3G services were taken off line by the cellular companies, it meant that the DCMs using 3G to communicate with the cars could no loner connect. I'm sorry I don't have a fix for you on that. Thanks again for being here.
Hi Melissa and thanks for your excellent presentations. We have a 2023 RX 350 Sport which was purchased in UAE/Dubai. There is an odd behavior by Navigation that even the dealer has not been able to help me with. Although all language settings are set to English, still when directions are spoken by navigation, as long as the spoken direction does not include name of a street, all is correctly uttered in English ( such as: turn right in 50 meters. make a U-turn etc. ). On the other hand, if the direction should involve a street name like "Take the next exist to Street 15", "Take the next exist to..." is spoken in English by first lady, and "Street 15" is spoken by another lady in Arabic. Do you have any solution to this issue? Cheers
Hi! So sorry for the delay. It sounds like there are two resources working at the same time and it's possible that the navigation mapping details are in the primary language for the area, but not 100% compatible to translate into English. There is not a setting to give more control for integration of the map data with the vehicle voice assistant. I'm sorry I don't have a solution for you on this one other than to keep doing any updates that come through to see if they continue to improve the integration. Thanks very much for checking with me though.
@@NorthsideLexus thanks for your reply. I will do as you suggested.
Keep up the fabiouless work...cheers
Hi! How can I auto activate the rear cooling seat system? On the front seats they activate with “Auto” but in the back it’s done manually in the RX350h 2024 when people seating there activate it by pushing the buttons in the back panel.
Hi! Rear seat climate does not usually have an Auto function. If you look at the buttons and your don't see the word "auto" on them, then there is, unfortunately not a customization for that. Sorry I don't have a better answer for you on this one. Thanks for being here!
Hi Melissa was wondering do I need to go visit the dealership on the dash screen of the car, it keeps telling me that a new key has been registered to the car and it tell me a key is detected in the vehicle when it wasn't a key there and it wouldn't let me lock the car
Hi! The message about a new key being registered is usually for Digital Key. It might also happen if the 2nd key for your vehicle has been added through a service campaign. The message will last for 10 days and then it will not come back. If you are getting a message that a key is detected in the vehicle and the car will not lock, I would check the owner's manuals and make sure you don't have the flat wallet style key in with the books. That is just a like a key fob with out any buttons and the car will not lock if it is detected in the vehicle. Thanks for checking in!
Hi Melissa. Thank you for your videos. My tech at the dealership where I purchased my RX350h suggested that I go to your channel, and it's been super helpful!! One question I have is about the rear door latch. When I closed it the other day, I must have been standing too close to it, and it hit me in the head on the way down. Is there some type of sensor that stops the door before it hits something? I tried using a broom handle to check it, but it didn't stop for that. I'm hoping that this was a fluke. Let me know how careful I need to be when closing this power rear door. Thanks.
Hi! I'm so sorry to hear about that. The door doesn't have sensors that would do what you are wanting, unfortunately. If it meets resistance it will usually come back up, but it would definitely be painful. Make sure that you are all clear before pressing the button to close. Thanks for checking in with me.
Thanks for your reply Melissa. It seems that with all of the sensors on this car, that Lexus would include one to lift this door up when it meets resistance, of any kind. I realize that this is not your problem Melissa, but I hope that others who watch your videos exercise due diligence when using this rear door. @@NorthsideLexus
Hi Melissa. Long shot but trying my luck. I am from Melbourne, Australia. I have just imported a 2021 RX450H from Japan. Lovely vehicle. How can i upload or change local Australian navigation? Also how i can tune radio to local stations?
Please help me out.
Thankyou
Hi! Unfortunately the NAV system is programmed with software for the country or region where the vehicle is intended to be sold. If it has Apple CarPlay or Android Auto, those are going to be your best bets for local navigation apps. I'm not sure what radio antenna they install for the Japanese market, but the RX does have tuner dial, if the antenna can pick up the signals in Melbourne, then you're in good shape. If not, then I would stream from your phone. Most radio stations are also broadcasting digitally though an app. Just select the audio from your phone and then use Apple CarPlay, Android Auto, or Bluetooth Audio as your Source. I hope this helps! Thanks for tuning in with me!
Hello north side Lexus, so I have the 500h does the deep dive videos cover the same features as the 2023 rx or are there any other features that I need to know about ? Thanks
Hi! Congratulations on your RX500h. The RX deep dive tutorials will be great for you. I was able to use an RX500h for much of the filming so a lot of it should look like your vehicle. I always to try to cover as many features as possible using multiple cars to get as much content as I can for everyone. Thanks very much for being here.
@@NorthsideLexus it’s my pleasure, one more thing I’ve never owned an ev vehicle but I keep seeing a little car that says ev that comes on and turns off can you explain what that means thanks in advance
Thanks for all the informative videos you have posted. I don't get the same results on my 2023 RX 350 using the Siri app phone assistant voice command as you showed at the 8:20 mark of the video. While my Apple 14 phone is connected for Apple Car Play (symbol is showing on the top left-hand corner of the screen), I say "Hey Siri, call ........" but nothing happens. I can press the face button on the left side of the steering wheel and say the same command and it will dial the number, but no results without pressing that button. What has not been set up?
Hi! There are multiple Siri responses and sometimes Siri just shows the visual cue, but no audible prompt. If Siri is not waking up at all with the "Hey Siri" command, I would turn off Allow Hey Siri, and then turn it back on and redo the setup for Hey Siri. I hope this helps. Thanks for being here.
@@NorthsideLexus Your suggestion got me thinking that maybe I should check the settings on my i-phone. When I did, I found under the "Siri & Search" settings that the "Listen for Hey Siri" button was turned off. I turned it on and it works perfectly! Thanks for your response. I have watched hours of your tips.
@@user-ih6ll9nh2b That's great news!
Awaiting for your professional and most informative video on the new RZ450e😊
You are so sweet! I do have an RZe deep dive on my to-do list. I don't get many of them where I live, but I will still be making a video for us. Right now I am working on editing the UX. I have a little to film and a lot to edit for the LS. Then I will tackle the RZ. I have been studying a lot though to be ready :) Thanks so much for being here!
@@NorthsideLexus You are so kind and dedicated. Thanks very much. Do find your videos most informative and well structured. Thumbs up!
Hello N. Lexus: Just purchased 2023 RX350 Lux. How does valet kay work? TY
Hi! Are you asking about the Wallet Key? That is another electronic key. Just like a key fob but with no buttons. I don’t recommend using it for valet parking, because they don’t have an easy way to label or tag the flat key or hang it on their key board. Many times they stack them on their desks. When smart keys are stacked on top of each other they tend to send signals over and over again and can run the key battery down faster. If you are locking things in the glove box or in the trunk, take the metal key with you and give the body of the fob to the Valet. Also make sure to disable the electronic trunk function with the button in the glove box if you have a sedan and are trying to lockout the truck from valet access. 👍
Thank you for your great video! Is there a list of all of the available Lexus assistant voice commands?
I'm happy to help! There are some basic command examples in the NAV/Multimedia manual, but there is not a complete list. Since it uses natural language recognition, there are apparently pages and page of potential similar commands. Hopefully the Quick Guide or the list in the manual will get you going in the right direction :)
No, the manuals are not good for teaching what you can say. Like, Hey Lexus, show me my radio favorites screen. I can't believe there is not a published list ? My dealer in NJ didn't think this command was possible!
@@billschatzow9919 I agree that visual and hands on, in the car is the best way to learn. The only published lists are in the manuals under the Voice Command section. It is not a complete list, because it would apparently be massive. I don't know what model and year your Lexus is, but this is a link to the 2024 RX Quick Guide as an example.chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/assets.sia.toyota.com/publications/en/om-s/OM0E222U/pdf/OM0E222U.pdf Look on Page 63 Thanks so much for being here! 😊
@NorthsideLexus Thank you. I have seen this list. Just because it is large, there is no reason for Lexus not to publish it. This list does not even include your short-cut to show me my radio favorites. Maybe I should start a thread on the Lexus forums (2024 RX350) for people to post what Lexus voice commands work?
@@billschatzow9919 That's an awesome idea! I'm not sure anyone knew the "Show my radio favorites screen." I just kept trying different things, because I think it takes too many clicks to get back to the radio now. I'm sure many other people would love to know what other owners are using!
Is it possible to use a usb stick to listen music? If so which format I should use? Only MP3? I tried on the USB port but it did not work.
Hi. What model and year is your Lexus. it is possible to use a flash drive for music. The USB ports that support data are usually under the arm rest, but some are up front. It will depend on the model. You also should look in the Owner's Manual for formatting requirements. Keep in mind that the new systems are going toward streaming and mirroring music from the phone and not a flash drive. Also, so many flash drives have a very large storage capacity now and the system on the car can not process all of the data. It is better to have your music on a compatible smart phone or MP3 player. Connect with Bluetooth Audio or plug in to one of the data compatible USB ports and you will have much better access to your music content. 👍
Mine is 2023 RX 350 H Ultra Luxury in Canada.
I'm not an expert, but the consensus of online chat rooms seems to be that the FLAC format ripped from CDs is one of the the best and can easily be downloaded to USB. It is considered to be higher quality than playing music through your phone or radio. I have put over 100 CDs in FLAC on a 64 GB USB and still have a lot of room for more. There are some high quality streaming services too, like Tidal, which might be as good or better.
How can I fix the problem of a pause before hearing the other party when using Bluetooth in my Lexus TX350. Both outgoing and incoming calls. I have to say Hello3 or 4 times to hear the person
Hi!, If you are answering from the steering wheel or the main screen, it should connect right away, because the call is connected to the system on the car once you see it on screen and hear the ring tones. If that is not what's happening, I would recommend seeing your Service or Technology departments at your Lexus dealership to see if they can repair your phone or troubleshoot it for you with the phone in the TX to try to identify why your phone connection has a delay. Thanks for checking in.
Lexus nx owner great tips, more please
More to come!
Mellisa Lexus Tech Specialist: Thanks for your great Tech Tuesdays videos. My 2023 Lexus RX 350h Hybrid Luxury model has the Remote Connect subscription turned on in the Lexus App, but I do NOT find The Digital Key in the App after I sign in. How can this be? Since I was only given 1 Lexus Smart Key at delivery due to Lexus Chip shortage they say, the whole family caregivers need to share that Hard Smart Key to drive the RXh. I am handicapped and need to set up Digital Keys so my caregiver Family can drive the car. The Digital Key icon is not showing up anywhere in the App like all your videos are showing. How can I add and get upgraded Lexus Software to fix this very dangerous lack of Digital Ley availability on my Luxury model with the 14 inch screen? Please reply to me. Spencer Rasi
Hi Spencer, Thanks for your message here and on our web chat. I'm glad your Remote Connect feature is all set up. Keep in mind that Digital Key is an additional option and the hardware must be installed at the factory when the vehicle is built. It is not possible to add it as a retrofit item. I know that the semiconductor chip shortage has been very challenging for so many people and I'm sorry to hear that you are dealing with it as well. Definitely be on the look out for a first class letter from Lexus for the Service Campaign that will pertain to getting the second key for your vehicle. We don't have date for when the keys will be available, but they will notify you by mail. Please make sure to connect with your Lexus dealership about any concerns you have with your vehicle. Thanks again for checking in and I hope you enjoy your new RXh.
I love my new 2023 Lexus and have been very pleased with everything about the car. I have had no issues with it until just recently. For some reason all of a sudden a message pops up every few minutes on my screen saying Enter Pin and then Reset PIN. So...I have followed the prompts but nothing changes. The message is still popping up every few minutes. In the meantime every thing else is working fine. I can listen to my book, listen to music, answer phone and texts. But then I have to close the message that is popping up constantly.
Hi! No worries. The PIN prompt is a normal security check that will happen periodically. There is no need to reset the PIN if you already know it. Just enter the 6 numbers and the message will clear. Check out the first item in this short tutorial I did th-cam.com/video/-nIaDAoIjx0/w-d-xo.html. Hopefully that will help. 👍
@@NorthsideLexus thank you for your quick response. I’ll give what you said a try. I do appreciate being able to get my questions answered on this platform!
Hello, can you make a video on how to install a from license plate on a 2023 RX please? I really need the help, thanks!
That's an awesome idea! I will definitely work on that for you and get that posted in the next couple of weeks as a Tech Tip Tuesday for everyone. 🥳
@@NorthsideLexus Yes, please do! Thank You!
Thanks for the suggestion for today’s Tech Tip Tuesday! How to Install the Front License Plate Bracket and License Plate on your Lexus - Tech Tip Tuesday
th-cam.com/video/JSJ2sG7zPqw/w-d-xo.html
Does this apply for 2023 GX or upcoming 2024 GX
Hi! The 24 GX will have the new multimedia system. We should see more about it tomorrow evening at the reveal of the GX & TX. I've added the models with Lexus Interface to the video description to help clarify. I hope this helps. Thanks for being here!
I have a quick question how can we change the climate control from Fahrenheit to Celsius since our parents were get used to it more.
Hi! Unfortunately that is programmed at the factory for the country or region where the car is intended to be sold. On some models there is a customization, but it only changes the readout on the Weather app and not on the temperature readout or climate control system on the vehicle. Thanks for checking in!
@@NorthsideLexus are dealers have the ability to code it again ??
@@gordonnguyen7160 unfortunately we do not. It isn't even customizable in Techstream. 😥
How do you change from mph to kph on lexus 350
Hi! Which model and year is your 350? Some models have this customization possibility, but others do not. I'm happy to check it for you and let you know.
@@NorthsideLexus Hi 350h 2023 large screen
@@user-ze3bm4lr8k Thanks for the info. If you have an NX or RX hybrid you can go to Settings > General > Units and look for the customizations for mph to kph. It's usually set to auto detect by region, but you can chose to manually select the meter style, but only based on the options shown on screen. There are some limitations based on the country or region that the VIN was built to be sold in. I hope this helps.
@@user-ze3bm4lr8k 1:11:40 Keyboard, Language & Units
@@NorthsideLexus thanks fast reply lexus on order.
So wait lexus itself csnt make calls?
It has to go through Google!?
Hi. Thanks for checking in. There are two assistants on the vehicle if you have your phone connected for Android Auto you will use the Google Assistant to make calls. This is not a work around, it is a function of Android Auto. If your Dad does not want to use Android Auto then make sure to connect the phone for a Bluetooth only operation. Then he will just have the Lexus assistant and Lexus can make calls for him. I cover this type of connection in the phone section of the RX video you commented on as well. Hopefully that will help. Thanks again for being here.
@NorthsideLexus thank you for the response and confirmation.
Respectfully I'd argue that is a work around instead of a function sinxe you cannot use one without disabling the other. Especially when his older Toyota had no problem with this. Connecting two assistants should allow more seamless integration..not dividing the tasks.
But I suppose it's not really a big deal. It more that he's kinda forgetful and not tech savvy so it would have been more efficient for one service to provide all functions. Just seems like oversight for such a teach heavy car.
But as I told him, it's rewlly just the initial setup that he may struggle with and after thwt he doesn't rewlly have to touch anything. We'll get used to it all in time I'm sure. He has the new nx350h. Way more advanced than any car I've been in
Thanks!
Hello there. I have a slightly different enquiry. Please help me out or at least point me in the right direction. I live in Melbourne, Australia. I have recently imported an almost brand-new Lexus RX450H 2021 directly from Japan to Australia. Now, although I am able to change the language to "English" quite a few other features aren't working in Australia like voice command is still in Japanese, Navigation is for Japan only, and the FM band frequencies aren't similar to the Australian FM band frequencies. I am also not able to sign up and add my vehicle in "My Lexus app Australia" as it doesn't recognise my car's VIN number, most likely because it's an import. My question to you is, what kind of software upgrade do I require from Lexus Australia, and will they do it for me? If they agree to do so, how much will it cost? Please point me in the right direction. Thankyou so much.
Hi. I'm sorry I'm not able to help with this. To my knowledge, the vehicles that are built for a specific country or region can not be changed to the software and hardware for another country or region. Sorry I'm not able to help. Thanks for checking in.