ฝัง
- เผยแพร่เมื่อ 5 เม.ย. 2024
- Welcome to Metz Tech. My new Model 3 had to go BACK to Tesla service. Here's why...
Use my referral code: ts.la/louis450165
My First Service Video: • My BRAND NEW 2024 Mode...
Model 3 Highland Review: • 2024 Tesla Model 3 Hig...
Metz Talk: / @metztalk
Merch Link: cottonbureau.com/products/met...
If you enjoyed the video, give it a like and make sure to subscribe for more! - ยานยนต์และพาหนะ
I like that you're honest with your experience and are not showing full bias just because you bought the car brand new.
I keep it 💯 over here!
Thanks for watching 🙏🏻
For the door trim issue, it's just not seated correctly on the inner belt seal. There are three plastic strips which slot onto the inner belt seal for the door then the trim is popped into the door with the clips. It seems it wasn't slotted in properly before pushing it back on to the door swell as fastening the bolts. Might also need to slightly being that section in so that the door trim is not warped. Easy fix so no stress. Just for future reference, any customer facing alerts that you see whilst not in service mode are ones you should definitely submit a request for. Generally speaking some alerts can be fixed with future updates on the flip side updates can also come with some bugs.
Check you software preference - if it's advanced then you are happy to receive the latest update for you build but it could potentially come with little bugs. Standard is when the update is bug free but generally speaking you don't get first tests on the new features.
Appreciate you sharing your honest experiences with the car and service centers. 10/10 content, thanks.
Thanks so much 🙏🏻🙏🏻
Same here, mine had scratches on hood, scratches on windshield, paint deformity, cracked top glass, faulty subwoofer, screen overheating, misalignment on the exterior and interior, ripped stitches in the passenger seat, exterior trim piece falling off, a hole punctured in on the trim above the ambient lighting on the dashboard, and wait for it…. A HUGE SUSPENSION ISSUE. They’re refusing to fix the misalignments saying it’s “within spec” (yeah okay), they said they couldn’t see the crack on the top glass even AFTER I showed them and the ticket says “resolved, glass cleaned and no scratch visible, customer couldn’t show on intake” (what a lie, I showed them the crack before pre-delivery, the next day after delivery, and the day I got it serviced, and the day after I got it serviced). Btw To delivery of the car because I knew there were cosmetic issues, and I knew that they would fix all these things because I’ve had a Tesla before. I couldn’t drive my car until I accept delivery, and the second I accepted it and I literally out of the rolling gates that they had at the delivery center, suspension issue lol. Two weeks ago they kept the car for two days, three days ago they’re took the car for another 18 days….
Goodness. What a nightmare.
I would be flipping tables at that service center until they fixed every last issue.
So sorry you have had to deal with that!
why did you take delivery? refuse delivery if all those issues were found. never take delivery regardless of brand
Omg I would ripped Tesla a new asshole
What the fuck
I like how you're so color coordinated with your sweater and the ambient lighting. Previously with the red shirt and red ambient lighting, then light grey jacket and white lighting, now purple sweater and purple ambient lighting.
Hahaha, I didn’t even realize that the first time. But I have to keep doing it now… just for you!
My 2024 Model 3 is receiving the same Steering Column Control Module error, basically every drive like you described. Has Tesla told you anything about it?
No they haven’t. They replaced it once but it still does it. I want an answer
@@MetzTechI tried a soft restart on the car and it has gone away for now, but we'll see. I'm getting a display firmware mismatch error as well. Hopefully service can figure it out.
🙏🏻
9:42 - I just took delivery of a 2024 Model 3 LR this past weekend and the back area behind the seats has a similar bubbling up in the center. Not sure whether I should ask Tesla to look at it or not. Should it not be like that?
It seems like no, since they fully replaced mine 😅
@@MetzTech I've now got a service center appointment scheduled for May 6 to take care of the bubbly rear shelf. Hopefully everything goes smoothly.
They originally scheduled a mobile appointment for May 1, but then they texted me saying it had to be done at a service center.
Your door panel panel issue seems like the edge is warped up a little. I recently too a part my door panels and it had the same sort of design. I think that your panel is fully seated on the door frame, it’s just the top edge is warped up a little making it look popped out.
Could it be that that put control module from the old model 3 and it thinks that it needs stalks?
My thoughts as well.
hey! i have a 2024 M3 and have the same error in my service menu. they told me they won't fix it unless it appears on the main screen.
Fun stuff isn’t it
Sorry about the issues with the car. I had a 2020 M3 SR+, and had many issues, from door panels aligned wrong to the glove box wouldn't open. In 2022 I traded it in for my current ID.4 Pro S RWD. Other than the software no updates it's hasn't had any issues. And I have 71k miles on it.
My model 3 2024 2 weeks old makes a plastic rubbing noise when turning. I went to the service yesterday and they said it is a normal concern on Model 3 2024 and no need to fix it.
Ha. That’s so embarrassing for them. I would demand a fix
If it annoys you it is a concern talk to the manager, don't leave until you do.
Subscribed originally as a new bolt owner but appreciate your tesla experience.
Almost got 1 year old model y perf but was a bit much for a used car and w/smaller rebate.
I appreciate you watching! 🙏🏻
This is a log shot, but did you try doing a soft & hard reset for the errors?
I’ve done a few soft resets
The old model 3 was worked out well. I demod the refreshed 3 last week and the buttons for turn signals worked maybe 2/5 times i pressed them. The motors felt nowhere near as well tuned as the previous model. Idk if the demo car was abused or if they are all having issues
The buttons just like to be pushed in the exact right spot 😅 I’m used to it now so I would say I get it 90% of the time
@@MetzTech thats so sad lmao yeah my key button thats needed for driving needs to be pushed in a very specific spot for it to work is it some sort of broken garage remote???.... cringe af . Have fun though you and your American built tesla sht quality the ones that come out of shanghai are soooo much better
Seen this type of stuff before:) I learned my lesson and now wait a couple years on refreshes.
So sorry you are having these issues. So frustrating! Our 2023 Lightning, purchased new in late October, was in the shop for 2.5 weeks getting a battery module replaced. Guess what we were waiting on, THERMAL PASTE, with no ETA. Thank goodness another local dealership had some to loan to the dealership doing the repairs. We also have the steering wheel sound. Of course it was not doing it when they looked at it.
I guess we are pioneers, learning every day!
I have heard horror stories about Tesla service.
Best of luck in the future with your Tesla.
Thank you! Sorry to hear about your Lightning! 🙏🏻
Go into service mode and reinstall software to see if it fixes some of your issues.
My 2024 M3LR has been great no issues whatsoever 🤞
I love that! Other than these few things I have loved it
Hows that LR? Test drove my first M3 24 base model yesterday. It was incredible. But hows the LR sound system. And do you see yourself wanting a performance model.
@HansProbs I love my m3 Long Range the sound system is definitely better then the base model. Now that the m3 performance came out It does make me want one
How about you upgrade to the performance and I’ll take your LR at the used car price lol
😂😂
Even after all these issues would you buy it again knowing all this? Been debating between this or a Lexus hybrid.
Yes, every time. It’s my favorite car I’ve ever driven.
I hope you keep doing update videos at 10k, 20k, etc. on your car. Thanks
I definitely will be!
Sorry about your woes, but the black interior on your Model 3 still looks awesome.
Thank you 🙏🏻 I agree. Love it
My 2024 Model 3 AWD ---> 0 Service appointments (China built)
Yeah, there's way too many manufacturing issues with the American built cars. Its what keeps me away from the brand....
That has to be frustrating with a brand new vehicle. Perhaps next service appointment, take some blue painter's tape and put it exactly on the passenger door location requiring attention. Too bad you cannot get face-to-face with the technician to stress those items missed. Perhaps as this is the first year of the refreshed Model 3, they are finding out new issues as they appear. My 2023 Model 3 has been near flawless - only one mobile stop to reattach the plastic wrap-around on the driver's seat. Took maybe 3 minutes.
That’s why I’m kinda looking forward to the mobile service appointment. Someone standing in front of me… I can be like “right there, fix that please” 😆
Tesla Model 3 highland sold in European and Asian market are made in china, here in Europe we don't have much issues because Shanghai build quality is the best for Tesla. I think US build quality is the problem.
Potentially. Not much I can do about that unfortunately
Steering wheel error is due to a connector pin that’s wrong from factory. They depin the connector and place it in the right slot. The door panel trim is just little clips that slides over the other trim. Just hold the edge that’s popped out pull up and slide it towards the glass it should seat.
Did they fix that hump behind the rear seats? Just noticed that on mine and I can’t unsee it. 🙈
….sorta. lol
I have a video coming soon on the update
Bought a 2023 with 500 miles…hoping the last model yr of gen 1 is solid…so far, so good👌
🤞🏼
Tesla service sucks! I am not sure if model S/X owners getting a different treatment, but as a model 3 owner I can say Tesla service employees are usually rude, they overlook your concerns and sometimes I doubt they even touch the car at all.
Other than Tesla, do other car shops take Tesla to fix?
Super strange behavior
I'm on my 3rd Tesla. Own two model 3's and now a model X. The X was used but bought from Tesla. It has had a few issues and service has yet to fix it.
I used to have a model Y Performance for 3 years, when my lease was done I upgraded to a 23 Model S LR and I definately feel the Service center is more attentive now over when I had the Model Y. I have only needed Service twice for very minor things, but each time they accomodated me with a loaner (Model S or X) or fixed the issues the same day. When I had the Y they never had loaners for me which is unfortunate.
No, I had an X for 6 months and it was in the shop for half of the time. I ended up returning it.
Huh. Strange..I’ve had no issues like this. I have a service appointment for a couple minor problems, but nothing like what you’ve been experiencing
I've not heard of any issues with M3 2024 here in the UK - I assume because they are built in China with far better quality control.
or because your wheel is in the wrong side.
Another sample size of 1 here. I've had no issues with my California-built M3 2024 refresh.
I have the same car, so far i had one issue but it was fixed via OTA.
Thanks for being so honest. These are reasons I want to but won't currently buy a Model 3. Even though I live in a city of over 300,000 it would be a 2 hour drive to the nearest service center. Not something I want to deal with. Some day Tesla will get their act together but right now quality and service are way behind the legacy brands
Only 2 hours? I live 6 hours away from my closest center lol.
Honestly surprised that you don't want the Bolt back. What is the number one reason, aside from the obvious DC fast charging limitations of the Bolt, that you prefer the Model 3?
I’m going to making a video on that exact topic but mainly it’s the driving experience. The ride quality, cabin materials, speed, handling, software. Not to mention the charging speed. It’s all just a tier above.
OMG! Time to switch back to the Bolt EUV! Owned it for 2 weeks and no issues!
I actually drove it again just a few days ago. I loved it but I wouldn’t go back 😅
Bolt, ygbsm
You got a lemon. After paying $50K+ for a vehicle, there should not be any defects. Demand that Tesla replace your car under the Lemon Law. 😮
Thankfully I didn’t pay anywhere near that!
Doesn’t matter whether you paid $5 or $5 million, you did not get what you paid for.
You should email Elon Musk directly about this situation!!! Unacceptable and Tesla should give you a new car!! Elon should give you a model S plaid for your troubles!!!
Exactly! @elon give me a model S plaid! For free!
Early model runs sometimes aren’t perfect,happens on many vehicles
Tesla doesn't care about built quality control, very disappointing. Will be considering another Brand next round.
This is very frustrating, especially after seeing your other video.
Are you going to make a video on the new supervised FSD? I saw your other one with the older model.
I will be making more FSD videos as soon as I get it on the 2024 model 3. I check everyday 😞
FSD is not available on the new 2024 Model 3 yet.
I know. I keep waiting for them to announce that it’s available
You need to have that curse lifted that the black Bolt put on that Tesla Louis. My '23 Premier sends her love... ❤
I need to have a saging ceremony 😂 finally gave my Bolt back the other day
My 2019 Model 3 AWD ---> 22 Service appointments (Freemont Built)
Sorry to hear to you are having such a hardtime with your highland. So far my rear speakers rattle even at lower volume.
AWD or RWD?
The only thing i've found wrong with my new model 3 is the rubber on the gas pedal was missing 🤣
I didn't care as i was going to replace them immediately anyway with "performance" pedals
Total bum out and you’re handling it very well.
Thank you for sharing!
Thanks for watching 🙏🏻
They should be sending out the Tesla mobile service to you! This is crazy how they still have these issues and yet the only patch it up. Makes me second guess the Model 3 ludicrous. Maybe wait a year so Tesla can iron out the kinks. 😬
Ready to get your Bolt back? 😮
I actually drove it the other day, I definitely do not. 😅
I hate to hear of your experience. I have a model 3 Long Range on order. Thanks for the informative video and continued best of luck to you.
Thanks so much, Shawn!
It’s good to wait about a year for a new model to get the kinks worked out if concerned about initial issues. I do that with almost all products. Especially cars.
I wish the timeline worked out that way… oh well!
I think part of the problem is communication. Normal auto dealerships already separate you from techs with a service advisor. Tesla ideally doesn’t have you talk to anyone at all. Sometimes you need the customer to show you their concerns. But that requires staff and money to do.
Exactly. The first time I actually did talk to someone and they were very kind and helpful. This time… not so much
No excuse for that. Hopefully they'll get it worked out. I have a 2021 Model 3 that has been stellar. Maybe the new one has some kinks. Now that they dug into your steering column and caused that swish sound, since you are still getting the errors they'll have to do it again and then the swish will be back again. 🤣
I know… that’s what I’m worried about now. Every time they go to “fix” something it breaks something else… just seems sloppy
I feel your pain. On my 4th visit right now.
They actually ended up cancelling my mobile service appointment and switching it to another service center app.
Do I get to count that as 4?! 😵💫
@@MetzTech :) I prefer Service Center drop off so I can get a loaner car.
For now, I will stick with my hybrid Toyota C-HR. Year 5, zero problems to fix so far. Warranty still for 5 more years.
They should just give you a whole new car at this point
Fine by me, I’ll take a AWD stealth grey 😬
I really don’t have time for this shit! I’m rethinking getting a Tesla now. Thanks for sharing.
got my 2024 model y and ive had no problems so far, kinda nervous now
Minor problems, just wish they would fix it when I ask them to
Waiting on Model 3 performance and to purchase later this year. hopefully all is ironed out once that car comes out
I want to get my hands on one for a review when they’re available
Dang, what a crappy experience with this service center. At this point you should just link them to this video. I personally have had good experience with my service center and mobile service here in Vancouver, Canada, so I will count myself lucky.
If this mobile service appointment doesn’t fix all my issues…I’m going to do just that.
It has to do a lot with luck, the Bolt was lucky this car is not, you bring it in to fix one thing and they mess up two more things, at this point I wish you very, very ,very much good luck, also say a pray!
Mine is perfection 1 month in. I have had tons of new cars and most had problems. T3 LR.
Completely agree, Tesla customer support is poor
Ouch I was going to pull the trigger on a model 3 standard range but this has me reconsidering! The quality control is disgraceful 😢
I’ve finally gotten everything fixed. I love the car so much. Regardless of the few issues
That sucks, i wonder if its a mechanic/technician training issue
This is why I never get a brand new model. Normally version 2 or 3 is better. I'm gonna opt for the tried & tested model y. The new refresh coming in next year will have the same issues probably 😢
Maybe. I’m still glad I went refresh over last gen model 3
Check your updates! I just got 2024.3.15 that includes FSD 12.3.4 finally on the new M3
I got it at 11:45 last night! Installed and ready. Shooting a video on it today 👏🏼
@@MetzTech I had my first drive with it today. It’s incredible
Get the Bolt back fast that was a dream car, you will get discussed with your Tesla my two friends are.
I drove it the other day after daily driving the model 3 for over a month. I would not go back to the Bolt. Even with the issues I’ve had. The model 3 and Bolt are in different classes altogether
Wow dude you’re being very patient .. if it were me I wouldn’t for a moment tolerate that type of quality … I’d ask them take the car back and give me a new car hell no…. You gotta fight with them
If I have issues with mobile service we might throw hands 😂
@MetzTech 3rd time is a charm...dust off those boxing gloves..I would handle it canadian style
If you saw eho built the Teslas in the Fremont plant you'd understand why there's so many issues.
How frustrating… you expect perfection for the price you pay! I’m considering buying the new model 3… upload the next video with the mobile guy.. 😊
Wow , a whole video on this. I should have given u my Ford connect crappy van it was , also dangerous as the air brake pipe had a fault 3 x
Well it’s a Ford so…
Is this a Tesla problem or local service center issue? I'm going to say both... poor build quality and poor service.
Probably a little of both
If you have to drop it off again, put post-it notes written in marker everywhere that needs attention.
😅😅 totally should
Good idea!
Don’t worry friend Tesla will take care of you 😊
Sorry to hear about your disturbing experience with your Model 3. I assume that your car was built in California? Ours was built in Shanghai and seems perfect after the first week.
Fremont, yes
Welcome to Tesla! I have a '22 Y and a '23 3 and man the issues continue.... such a horrible built quality
What kind of issues have you had with your ‘23 M3?
Yikes!! The positive…. Everything is covered under warranty!! The negative…. Life after warranty 😅
Hopefully I won’t have it too long after warranty 😆
And this is why I’m hesitant to buy a Tesla 😐
You shouldn't have to deal with all this, very annoying.
It would be so simple if they just fixed what they themselves broke lol
You can call Tesla and speak with a live person. You don't have to use the app exclusively.
But but you will be able to rent your model 3 soon for Robotaxi use starting August 2024! Free money!!
I may be too much of a germaphobe for that 😅
After seeing your two videos with this Tesla, I don’t think I’ll be getting one. I’ll stick with my 2021 Chevy Bolt. 😊
Can’t go wrong with a Bolt! But mine had its own set of issues. I wouldn’t go back but that’s just personal preference!
good move
Should’ve looked into the Kona or Niro
I’ve driven the Kona! It’s fine… the material quality is a little off putting.
I haven’t tried a Niro!
This video is exactly why i hit pause on buying a Tesla...i might just go for the BMW i4.
FWIW I still don’t regret my decision. But it has been a little annoying
I'm still surprised that my '23 Bolt euv has had zero problems in the 14 months I've owned it; I didn't expect such a well-built GM product.
Mine didn’t have any issues until about 2 years in. Great car.
My highland had 2 faults, both front doors ”rattles” and sound like the door is loose when i play music. The second is my front seat sound squeeky when im moving in it. I had it in at teslas service 2 times! And they havent fixed the issues. I have showed the problems to 3 technicians. So fucking bad i tell you that, worthless at fixing the issues.
That is extremely frustrating
Im in a lemon law lawsuit for my 22 model 3. I pay nothing out of pocket and get all my money back
should have kept the Bolt EUV
I actually drove it again the other day. I wouldn’t go back… even with the few issues I’ve had. The driving experience/feel of the Model 3 is in a whole different category. I still loved my Bolt tho
True, totally different cars. The fast charging alone is a game changer. Sorry to hear of the sub par service, disappointing to hear.
I want an EV for my next car, I’m thinking a Tesla, but I would be so annoyed with all of these small problems, especially for a new car :/..
It is super annoying. But honestly people deal with these types of problems on all cars. Hopefully these are the worst annoyances I have!
if you are getting your car from Giga Shanghai or berlin it's going to be fine. it's just the big mac eating Americans at their giga factories don't know how to make cars for some reason even though it's home turf
Sounds like the Tesla mechanics working on your car really suck! Do you know if your car was built at the Fremont Factory?
Yeah idk what they’re doing.
Yes Fremont
Sounds like people issues rather than product quality itself. Shanghai units don't have these provlems.
What people?
Oh damm i might just hold off on getting a tesla now i don’t have time or wanna deal with these things in a brand new car.😐
It has definitely been annoying. But I don’t regret my purchase at all
@@MetzTech really i test drove it last week model 3 and the s and love it i was changed forever lol
What you have experienced is inexcusable. What I have experienced with Tesla is either GREAT service or dismissive. It would seem there are no strict personnel guidelines. I have had 3 great Tesla employees, 1 dummy, 1 arrogant, and 1 just didn’t give a F. My advice…call the local TV station consumer reporter. That you have a youtube following should enhance the chances of them putting you on air. You get on tv…watch how the world will turn. I agree with the other person commenting…GIVE ME A NEW ONE! I had a Jaguar once that was fraught with problems and the dealer was worthless. Like Catherine of Aragon, i took my case to the summit. I got a wonderful brand new Jaguar which I suspect was thoroughly inspected before it was handed over to me. Don’t make excuses for them.
Thus I will never drive a Tesla I’d drive the lucid ev so might be a good idea to switch to them if Tesla doesn’t get service done right
You have not lived until you have experienced a Lemon! get the car replaced or demand your money back ASAP. I had to get an attorney to get resolution (Not a Tesla) but trust me… what you are experiencing is all way too familiar. That is how it starts and it just cascades from there. You sir, are the proud owner of a lemon.
I am test driving one of these today, but I may go back to a Lexus = ZERO problems / excellent resale value, stellar service while you sip your latte. Sorry man I feel for you. Do yourself a favor & GET OUT while you can.
Model y built in Texas, China, Germany' can't go wrong, the model 3 built in the old Toyota factory sucks.
Wish we can get China made teslas in the US..American workers suck at quality control..
Should’ve gotten a Toyota Corolla or a Honda Civic. To me, that’s the price point and level it’s trying to get at outside the software technology 😅
I would have just kept my Bolt at that point. I would rather have anything else than a Toyota. Just not a fan lol
Greetings, remember when I told you welcome to the Tesla experience!, this is the part I don't get how can a company do so many incredible things with propulsion, software and technology buy can't master the art of putting together a car . Why can he spend money on resolving this manufacturing issues at the factory and not after delivery. Which makes the experience degrade. I heard once that Musk said that the most importance thing is pumping out as many cars as possible, deal with the fit and finishes after delivery. At the begining this things were overlooked, but now with all the competition they can't rest in their engineering achievements. Because we start questioning how a $40,000 car has worst fit and finish than a $25,000 toyota, and you are frustrated because you spent all that money on a car that's supposed to be the epitome of vehicle engineering, but those little stupid things make you wonder if you made the right decision, with so many offerings out there. After almost 4 years with Teslas, I switch to a VW ID4 and so far I'm loving it and cross my fingers no issues ,no trim or software issues. My personal opinion that's one of the reasons his loosing market share every year and why their piling up at the delivery centers, despite the awesome price with all the discounts and freebies his giving. So after starting as diferent car company he has made Tesla one of the old Detroit 3, having to discount and offer perks to move metal and matching their 90s and 2000s build quality. Like I said just enjoy the positive and unique driving experience and try to ignore the little annoying things. No every car can match their ambient lightning with the color of their jacket 😂.
Aw man, I think I randomly saw your video a few days ago of you sharing that your passenger door wasn't opening. That made me kind of concerned, but luckily I've had my Highland for the last week and I've had no issues. Now ive randomly come across this video lol. Sorry for the series of unfortunate events man.
Thanks for watching! I hope yours stays issue free 🤞🏼🤞🏼
Trade that thing in and get a Blazer EV….or a Hummer EV!!!! You make millions at the dealership right? 🤣🤣🤣
( I kid, I kid. )
Oh yeah… straight $$$ at work 😅
@@MetzTech 🤣
Sounds like you need a Honda civic bro. You gotta file the lemon law here. Now that will garner views.
I think I’d rather walk to work every day then drive a civic 💀
@@MetzTech lmaooo aweee man. I’m really sorry about your issues tho. It would make me lose the rest of the hair that I don’t have. lol
😂😂 I appreciate it! I still love the car, it’s just made it a little more frustrating
Thanks for watching 🙏🏻
Had my M3 for 6 years now. Same problem with going to service center first two months a lot. Then all good. Crazy honestly. So far it was an amazing car and no issues. I recently thought to get second car with gas engine and test drove BMW X5 40i for driving into remote wilderness. Man it is sluggish and noisy! I did not expect to say that given that I thought my M3 was noisy. And drivability / UI usability in BMW was just crap.
Fingers crossed that I just have to get these first few issues out of the way 🙏🏻
I drive gas cars every day at work and every time I get back in my I’m like “thank goodness I’m back” 😅
I sold my Model 3 after only a few months. They joked “your car spends more time with us than with you.” I wasn’t laughing. Their excuse was “our cars just weren’t made that well early on.” A bad combo of fit/finish and mechanical issues. By the time I got rid of it the seats had been replaced, media unit, upper control arms, door panel, glovebox, and a few other things. I was living with my own Ship of Theseus. When it came to loaners I frequently got shuttled to Enterprise and given a RAV4. Only once did I get a Tesla. I’m also a big text guy but sometimes you need to talk to a person and it is almost impossible to actually talk to someone in Service; especially when the issue is complicated or money is involved.
Was it a 2024 model 3 or an older model? I have heard that some of those early on model 3s were realllyy bad