Changing The Industry Podcast
Changing The Industry Podcast
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Episode 192 - Trust, Leadership, & Future of Automation in the Automotive Industry with Josh Parnell
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Josh Parnell, a leadership coach with Limitless Leadership. Josh discusses his people-first leadership philosophy, highlighting the importance of authenticity and vulnerability in effective leadership. David shares a candid story about a human error in car repair, contrasting it with the potential precision of automated systems. The trio humorously explores the dynamics of trust between humans and robots, debating the future roles of leaders in an increasingly automated industry.
00:00 Accidentally touched client's spit cup, disgusting.
06:03 Product quality declined; consider complete grooming kits.
07:25 Eric and Scott's beard oil brand, tough identity.
12:35 AI automates car service with precise personalization.
15:54 He'll double-check his work with paint pen.
18:15 Confidence in superior product despite customer indifference.
20:25 Busy schedule; juggling work and errands.
25:36 Robots assemble; humans double-check quality.
28:44 Philosophy unchanged; add personal touch, uniqueness.
32:29 Animals fight for dominance, not artistic contemplation.
35:35 Create safety and trust for clarity, direction.
38:01 Communication issues lead to disengagement and discontent.
42:18 Frank talk on attendance; resolved positively.
44:43 Growth requires persevering through uncomfortable challenges.
47:11 Mountain Dew acid prevents kidney stones formation.
49:57 Urologist explains VA's unique lawsuit protection method.
55:01 Assume positive intent for constructive feedback.
56:55 Document scheduled one-on-ones for actionable meetings.
มุมมอง: 119

วีดีโอ

The Things People Do To Get Free Auto Repairs Will Shock You
มุมมอง 1.5K23 ชั่วโมงที่ผ่านมา
This is a clip from episode 189. Watch the full episode here: th-cam.com/video/llxoOZVImu8/w-d-xo.html Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: info.shop-ware.com/profitability
People Will Pay A Shocking Amount For Some Things
มุมมอง 455วันที่ผ่านมา
This is a clip from episode 189. Watch the full episode here: th-cam.com/video/llxoOZVImu8/w-d-xo.html Thank you to The Institute for Automotive Business Excellence for sponsoring this video. Click here to schedule a free discovery call for your business: geni.us/IFORABE
David Can't Cope With This One Thing
มุมมอง 450วันที่ผ่านมา
This is a clip from episode 189. Watch the full episode here: th-cam.com/video/llxoOZVImu8/w-d-xo.html Thank you to Shop Marketing Pros for sponsoring this video. Get a free audit of your shop's current marketing by clicking here: geni.us/ShopMarketingPros
Episode 191 - Overcoming Business Challenges With Justin Allen & Braxton Critcher
มุมมอง 513วันที่ผ่านมา
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: info.shop-ware.com/profitability Utilize the fastest and easiest way to l...
Episode 190 - Hacking Incidents and Protecting Client Information With Cavan Robinson of Vehlo
มุมมอง 36114 วันที่ผ่านมา
Episode 190 - Hacking Incidents and Protecting Client Information With Cavan Robinson of Vehlo
Episode 189 - Coaching & Communication With Your Team With Brandon Jones of Limitless Leadership
มุมมอง 54821 วันที่ผ่านมา
Episode 189 - Coaching & Communication With Your Team With Brandon Jones of Limitless Leadership
Episode 188 - The Highs and Lows of Running Two Shops With Adam and Jessica Debaja
มุมมอง 63628 วันที่ผ่านมา
Episode 188 - The Highs and Lows of Running Two Shops With Adam and Jessica Debaja
Episode 187 - Tom Schearer on Awards, Diversity, and Operational Improvements
มุมมอง 516หลายเดือนก่อน
Episode 187 - Tom Schearer on Awards, Diversity, and Operational Improvements
Episode 186 - Marketing, Client Communication, and Expanding Shops with Mike Allen
มุมมอง 830หลายเดือนก่อน
Episode 186 - Marketing, Client Communication, and Expanding Shops with Mike Allen
Episode 185 - Insights on the Future of Right to Repair With The CEO of Opus IVS Brian Herron
มุมมอง 1Kหลายเดือนก่อน
Episode 185 - Insights on the Future of Right to Repair With The CEO of Opus IVS Brian Herron
Episode 184 - Managing Workflow & Scheduling in High-Volume Shops With Dan Vasquez & Jacob Wierengo
มุมมอง 991หลายเดือนก่อน
Episode 184 - Managing Workflow & Scheduling in High-Volume Shops With Dan Vasquez & Jacob Wierengo
Episode 183 - The Vomitorium and Lucas's Yard Sale Insult With Kieran O'Brien of Shopgenie
มุมมอง 5632 หลายเดือนก่อน
Episode 183 - The Vomitorium and Lucas's Yard Sale Insult With Kieran O'Brien of Shopgenie
Episode 182 - Customer Escalations and Unusual Finds in Car Trunks With Auto Shop Follow Up
มุมมอง 8132 หลายเดือนก่อน
Episode 182 - Customer Escalations and Unusual Finds in Car Trunks With Auto Shop Follow Up
Bonus Episode - Transforming Your Shop's Workflow and Accountability With Software
มุมมอง 8862 หลายเดือนก่อน
Bonus Episode - Transforming Your Shop's Workflow and Accountability With Software
Episode 181 - Mastering Profitability & Efficiency With Insights from Shop-Ware Experts
มุมมอง 9562 หลายเดือนก่อน
Episode 181 - Mastering Profitability & Efficiency With Insights from Shop-Ware Experts
The Diet Mountain Dew Incident
มุมมอง 4802 หลายเดือนก่อน
The Diet Mountain Dew Incident
Episode 180 - Navigating Customer Expectations With The Founder of Datadyne Joshua Hemmerling
มุมมอง 7202 หลายเดือนก่อน
Episode 180 - Navigating Customer Expectations With The Founder of Datadyne Joshua Hemmerling
Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton
มุมมอง 1.1K2 หลายเดือนก่อน
Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton
Episode 178 - Working Remotely In Automotive Repair With Kyle Buenger and Kasia Thompson
มุมมอง 9703 หลายเดือนก่อน
Episode 178 - Working Remotely In Automotive Repair With Kyle Buenger and Kasia Thompson
Surprise At ASTA Expo 2024 Revealed EARLY!
มุมมอง 2683 หลายเดือนก่อน
Surprise At ASTA Expo 2024 Revealed EARLY!
Episode 177 - Lessons In Ethics & Honesty in Car Repairs With William Fairbanks of Shop Controller
มุมมอง 1K3 หลายเดือนก่อน
Episode 177 - Lessons In Ethics & Honesty in Car Repairs With William Fairbanks of Shop Controller
Episode 176 - Going From High Pressure to Healthy Practices With Cody Gaddie and Becky Witt
มุมมอง 9983 หลายเดือนก่อน
Episode 176 - Going From High Pressure to Healthy Practices With Cody Gaddie and Becky Witt
[Reupload] Episode 175 - Navigating Ethical Dilemmas in the Auto Repair Industry with Dipesh Modi
มุมมอง 5593 หลายเดือนก่อน
[Reupload] Episode 175 - Navigating Ethical Dilemmas in the Auto Repair Industry with Dipesh Modi
Episode 174 - Balancing Business and Family In A Small Town with Josiah Martin
มุมมอง 7214 หลายเดือนก่อน
Episode 174 - Balancing Business and Family In A Small Town with Josiah Martin
Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
มุมมอง 6974 หลายเดือนก่อน
Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
Grease Monkeys MUST Watch!
มุมมอง 5094 หลายเดือนก่อน
Grease Monkeys MUST Watch!
Ford's Latest Dumpster Fire Recall
มุมมอง 1.1K4 หลายเดือนก่อน
Ford's Latest Dumpster Fire Recall
Reacting To A Viral TikTok On The Cost of Auto Repair
มุมมอง 3.4K4 หลายเดือนก่อน
Reacting To A Viral TikTok On The Cost of Auto Repair
Episode 172 - AI Integration & Social Media Impact In Auto Repair With Andrew Fischer
มุมมอง 5624 หลายเดือนก่อน
Episode 172 - AI Integration & Social Media Impact In Auto Repair With Andrew Fischer

ความคิดเห็น

  • @MMAunderbelly
    @MMAunderbelly 16 ชั่วโมงที่ผ่านมา

    David IS a robot

  • @sucksquishbangblow
    @sucksquishbangblow วันที่ผ่านมา

    love yalls content! I'm just starting my own shop coming from managing a local shop. I started small with just myself and got an experienced manager/writer to take calls and run the back end for me and am about to hire on a tech. I'd appreciate a change to chat with yall on starting a barebones operation from ground up with basically nothing to start with except a wall full of tools, a lift, and a broken body trying to make it last until I can afford a tech. from the episodes ive watched yall seem to mostly be talking about starting shops that seem more spun up from the start. I'm looking for the I'm pissing with what nature gave me type of approach trying to be the change that needs to happen in the industry

  • @moparfan765
    @moparfan765 วันที่ผ่านมา

    Flat rate is a way to pay skilled labor less until you make your employer a large amount of money and then they will pay you what you are worth. No other industries do this that I know of, other countries don't do this that I know of. Flat rate is a convoluted scam to pay less for hard skilled labor.

  • @misterinvincible
    @misterinvincible 2 วันที่ผ่านมา

    Title should be Two "know-it-alls" react to wheel alignment scam

    • @DavidRomanKC
      @DavidRomanKC 2 วันที่ผ่านมา

      I don't know that we know it "all", but we do know a lot! 😁

  • @fastinradfordable
    @fastinradfordable 2 วันที่ผ่านมา

    That’s not called doing things to get feee auto repair. It’s called hooking. If she tried to sell herself to the mechanic. …. When I had a shop this woman and her feminine husband broke the timing belt on a 1999 Passat 1.8t 20v They came in at the end of the day. And the husband told the wife to go in alone and try to seduce me for discount. Lol Didn’t do it. But they found the $$$ next week. Took care of that car for years after. Gave mean ego boost I guess. Thrill. Something lol

  • @Aaron-hd8ql
    @Aaron-hd8ql 2 วันที่ผ่านมา

    I GET FREE WORK DONE ALL THE TIME BECAUSE I DO IT MYSELF. I SAVE MONEY AND LEARN AS I GO.

    • @DavidRomanKC
      @DavidRomanKC 2 วันที่ผ่านมา

      The problem is that you don't know what you don't know. Vehicles have become incredibly difficult to repair. So while you think the vehicle is repaired, that may not be the case.

  • @ishorneramsey4244
    @ishorneramsey4244 3 วันที่ผ่านมา

    I love you guys!! This channel is amazing!!

  • @djosbun
    @djosbun 4 วันที่ผ่านมา

    These people/beggars usually have a bunch of tattoos. I don’t do free work for people that go through life making poor choices.

    • @The0utmode
      @The0utmode 2 วันที่ผ่านมา

      Usually have 3 baby daddies and collect child support from all of them.

  • @c86tail
    @c86tail 4 วันที่ผ่านมา

    I tried Shopware but left and went back to Tek metric after a month or so. Thats not a fault of you guys for recommending it. It just didn't work for me that's all. Your podcast brings so much to the table. Thank you for all the Insite on the industry. It is much appreciated.

  • @matthostetler5422
    @matthostetler5422 6 วันที่ผ่านมา

    Dont take those ladder bar Xanax man! Had horrible anxiety in my early 20s and was prescribed them. It definitely took the anxiety away but I lost 6 months of my life. I legitimately can't remember much of anything during the 6 months I took them.

  • @natiab53
    @natiab53 6 วันที่ผ่านมา

    Helpful 😊

  • @joshwestby503
    @joshwestby503 7 วันที่ผ่านมา

    back woods person you can pay with meth... 🤣🤣🤣🤣🤣🤣🤣

  • @DKSE123
    @DKSE123 7 วันที่ผ่านมา

    Flat Rate Is Theft

  • @montanahelp2169
    @montanahelp2169 7 วันที่ผ่านมา

    Can you recommend any radio automotive repair shows that you can call in with mechanical problems on the show? I used to listen online to a couple of really good ones in Texas. As a DYI mechanic they were invaluable for me.

    • @Austinadcock
      @Austinadcock 2 วันที่ผ่านมา

      I feel like that isn’t a feasible show long term. Giving advice over the internet/ phone can be very difficult considering you aren’t there in person you can’t be certain that tests were preformed correctly. False test results can and will lead to misdiagnosed cars and potentially dangerous situations. Especially since not all diyers are created equally. You have guys who are borderline master techs who only fix their own vehicles or you have guys who claim to know every thing and hook up jumper cables backwards in the grocery store parking lot.

    • @sucksquishbangblow
      @sucksquishbangblow วันที่ผ่านมา

      @@Austinadcock ill second that. My over the phone goto is I need to see it and get our eyes on it to verify the problem as well as the repair afterwards and also to make sure we're not spending your money on parts your vehicle doesn't need. theres almost nothing anymore that can be resolved over the phone/internet. There is a reason the TAC/ techline at dealerships has such an extensive list of tests and results they look for before they even talk to you about the problem. There's a reason those are minimum 4 hour phone calls on average ( in my experience with direct level 3 support through gm)

  • @michaelmike5709
    @michaelmike5709 13 วันที่ผ่านมา

    Somewhere along the line, the industry surrendered their souls to the client, meaning the experts are being led by the uneducated, know your worth,

  • @nickayivor8432
    @nickayivor8432 14 วันที่ผ่านมา

    Brilliant video information very helpful about the automotive industry. 👍 DISCERNING,Changing the industry Podcast Take care,Sir Please interview New Level Auto Keith DeFazio 🙏 Please interview HumbleMechanic 🙏 Please interview,Cuba Rodriguez Cuba's Automotive Please Questions time Only got 3% per cent female Techs in the automotive industry Why are Techs leaving the automotive industry From Nick Ayivor from London England UK 🇬🇧 ⏰️ 06:07AM Good Morning

  • @gregcomeau4632
    @gregcomeau4632 15 วันที่ผ่านมา

    I worked at the watd s auto center when i was 2q.21.iknew aboug working on cars but o had never been exposed to such ftaud and dishonesty.

  • @mattrusselljones
    @mattrusselljones 16 วันที่ผ่านมา

    5:15 so I’m a master tech thinking of starting my own shop. You said 180 to 460 is a proper markup for parts. Is 150% markup really proper? That seems crazy excessive but I’m also the novice in the situation.

    • @ChangingTheIndustry
      @ChangingTheIndustry 15 วันที่ผ่านมา

      Auto Repair Shop Basics: th-cam.com/play/PL_LyklpV6MhduMEr1Kitv8YKVOJCzkBWX.html ☝️ Watch these!

  • @djosbun
    @djosbun 16 วันที่ผ่านมา

    100% correct, and it’s the only true way to manage efficiently.

  • @nickayivor8432
    @nickayivor8432 19 วันที่ผ่านมา

    WISE,Changing the industry Podcast 👍 Please interview Miss GoElectric Drive Fly ride go Electic From Nick Ayivor from London England UK 🇬🇧 ⏰️ 21:49pm Good Evening

  • @nickayivor8432
    @nickayivor8432 20 วันที่ผ่านมา

    KNOWLEDGEABLE

  • @nickayivor8432
    @nickayivor8432 21 วันที่ผ่านมา

    Drive Fly ride go Electic. Miss GoElectric Please interview Miss GoElectric

  • @nickayivor8432
    @nickayivor8432 21 วันที่ผ่านมา

    Drive Fly ride go Electic Miss GoElectric Please interview Miss GoElectric

  • @nickayivor8432
    @nickayivor8432 21 วันที่ผ่านมา

    Drive Fly ride go Electic Miss GoElectric Please interview Miss GoElectric KNOWLEDGEABLE ,Changing the industry Podcast

  • @nickayivor8432
    @nickayivor8432 21 วันที่ผ่านมา

    Please interview Cuba Rodriguez Cuba's Automotive

  • @barrycasteel8199
    @barrycasteel8199 21 วันที่ผ่านมา

    Love your content!❤

  • @nickayivor8432
    @nickayivor8432 21 วันที่ผ่านมา

    KNOWLEDGEABLE,Changing the industry Podcast 👍 Please interview New Level Auto Keith DeFazio Please interview HumbleMechanic From Nick Ayivor from London England UK 🇬🇧 ⏰️ 07:50pm

  • @williamjackson8836
    @williamjackson8836 22 วันที่ผ่านมา

    I am here first

    • @DavidRomanKC
      @DavidRomanKC 22 วันที่ผ่านมา

      😂😂😂

  • @nickayivor8432
    @nickayivor8432 26 วันที่ผ่านมา

    Please interview Cuba Rodriguez Cuba's Automotive

  • @ragingstormgaming7829
    @ragingstormgaming7829 26 วันที่ผ่านมา

    Cap yall. 2015 tundra is horrible to work on. This info is all outdated

  • @atlasforge6524
    @atlasforge6524 26 วันที่ผ่านมา

    Now they won’t do warranty claims because someone went 80mph in a GR86.

  • @1MiketheMechanic
    @1MiketheMechanic 28 วันที่ผ่านมา

    I really have to stop listening to the last 5.....maybe 60 minutes. But it's like watching a trainwreck, with alligators and mac n cheese.

    • @DavidRomanKC
      @DavidRomanKC 27 วันที่ผ่านมา

      😂😂😂 This is going into the podcast description on Spotify.

  • @MccormickAutos
    @MccormickAutos 28 วันที่ผ่านมา

    There’s an Auto shop In my town for sale with all the equipment, tools & both lifts for $42k. Has 2 workshop bays, customer lounge & 6 car garage in the back. Good deal?

    • @DavidRomanKC
      @DavidRomanKC 27 วันที่ผ่านมา

      Does it come with the property?

    • @MccormickAutos
      @MccormickAutos 27 วันที่ผ่านมา

      @ yea all of it.

    • @DavidRomanKC
      @DavidRomanKC 27 วันที่ผ่านมา

      ​@@MccormickAutos Hell yes then. 😂 Do you have the cash for it? Talk to the Institute about reviewing their books and potential.

  • @kmontgomery27
    @kmontgomery27 28 วันที่ผ่านมา

    How do you run the ppl who have flats off?

    • @ChangingTheIndustry
      @ChangingTheIndustry 14 วันที่ผ่านมา

      I'm not trying to run anyone off, but my schedule dictates what we take, when we take it. Sometimes that's not convenient for the tire repair crew. We usually tell them it has to be dropped off, most say "gotta have it now" to which we make a recommendation to another shop!

  • @joshkendrew3297
    @joshkendrew3297 28 วันที่ผ่านมา

    Wow

  • @joehigh82
    @joehigh82 28 วันที่ผ่านมา

    Why is the text covering his lips, its still very obvious what is being said and his lip movements do not match at all. Very fake.

    • @DavidRomanKC
      @DavidRomanKC 28 วันที่ผ่านมา

      I AI generated the whole thing. 😂 Lucas doesn't really exist.

  • @nickayivor8432
    @nickayivor8432 28 วันที่ผ่านมา

    Cuba's Automotive deserves an excellent interview. Please

  • @nickayivor8432
    @nickayivor8432 28 วันที่ผ่านมา

    👍 DISCERNING,Changing the industry Podcast Please interview New Level Auto Keith DeFazio 🙏 Please interview Cuba Rodriguez Cuba's Automotive. Please From Nick Ayivor from London England UK 🇬🇧 ⏰️ 07:45am Good Morning 🙏 🌧 🌦 🌂

  • @v.dafool8603
    @v.dafool8603 29 วันที่ผ่านมา

    Don’t blame him for taking a different route, his way works for him so congrats to him. Dont hate . Appreciate.

  • @boxer8657992
    @boxer8657992 หลายเดือนก่อน

    You wouldn’t understand scanner danner unless you understand basics. It’s better to go to school. If you really want to learn.

    • @ChangingTheIndustry
      @ChangingTheIndustry หลายเดือนก่อน

      I 100% disagree! His premium channel and book take you from the basics and walk you through it. Now is it teaching you mechanical aptitude? No! But school won't do that either.

    • @boxer8657992
      @boxer8657992 หลายเดือนก่อน

      @@ChangingTheIndustry Last time I watched scannerDamner’s videos he was teaching at school. I highly recommend his online subscription his course is #1. But not everyone can start from his course.

  • @matthewbarkley3480
    @matthewbarkley3480 หลายเดือนก่อน

    Know I’m late since this is a year old, but “dreams and aspirations “ 😂

  • @Bob-nk6ts
    @Bob-nk6ts หลายเดือนก่อน

    Theyre coming to the table because they know it'll happen. Just like with aftertreatment systems. The companies pushed against its implementation until the last second. They were already installing the systems into the vehicles before it got legislated.

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    SUBSTANTIAL

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    Helpful information video

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    Enjoy your weekend with all your family around you,@ChangingTheIndustry 👍 The bottle of water is very good for your body 💧@ChangingTheIndustry Take care, Sir From Nick Ayivor from London England UK 🇬🇧 ⏰️ 17:50pm

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    SUBSTANTIAL

  • @drewnielson6472
    @drewnielson6472 หลายเดือนก่อน

    Sound like you where describing Ogden ut to me

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    ACCOMPLISHED

  • @nickayivor8432
    @nickayivor8432 หลายเดือนก่อน

    WELL-INFORMED

  • @swordofthelord7104
    @swordofthelord7104 หลายเดือนก่อน

    F Diversity.