The Refined Reseller
The Refined Reseller
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What To Do If An eBay Buyer Says They Didn't Receive Their Item
So, you sold an item on eBay. Tracking shows it was delivered, but, the buyer claims they never received it. What should you do? In this video I tell you exactly how to handle the situation.
มุมมอง: 10 689

วีดีโอ

How Smart Are Some eBay Sellers? Don't Make These Selling Mistakes!
มุมมอง 6742 ปีที่แล้ว
In this video I go over some mistakes that eBay sellers made that you want to avoid making. Find out what those mistakes are. It will help make you a better eBay seller.
How to Negotiate at Garage Sales. 5 Essential Tips!
มุมมอง 6422 ปีที่แล้ว
In this video I give you five essential tips you need to win at negotiating prices at garage sales. You must get the lowest possible price when paying for an item. This video shows you how to do it.
How Not To Do An eBay Auction! Expert eBay Seller Advice!
มุมมอง 9K2 ปีที่แล้ว
In this video I give an example of how not to do an eBay auction, then I give the best way to sell your items.
eBay versus Whatnot. What Platform Should You Sell On?
มุมมอง 1.1K2 ปีที่แล้ว
I've been sellling on eBay for 25 years. I just recently started selling on whatnot. In this video, I explain how I'm using whatnot to compliment selling on eBay. It's working great for me. You should sell on whatnot as well. Find out why. Here is a referral link that will quickly push through you application to sell on what not. Please note, I do get a referral fee. roarman thinks you'll be a ...
Doing This Will Get You Suspended From Selling on eBay!
มุมมอง 6092 ปีที่แล้ว
In this video I go over some things that will get a seller banned from selling on eBay. Make sure you do not do these things.
eBay's Minimum Ad Rate for Promoted Listings Is Increasing From 1% to 2%!
มุมมอง 5932 ปีที่แล้ว
Effective July 11, 2022 eBay will no longer be able to promote their listings at 1%. The minimum is going up to 2%. In this video I tell you what you need to do and what it means to you as an eBay seller.
How Much Do eBay Sellers Really Pay In Final Value Fees?
มุมมอง 4362 ปีที่แล้ว
In this video, I break down exactly how much a buyer is charged in final value fees. It's probably more than you think. Check it out.
How to Ignite Your eBay Sales! Proven Method for Success!
มุมมอง 5592 ปีที่แล้ว
Have your eBay sales fallen off of a cliff? If so, here's what to do about it. In this video I give advice on what to do and what not to do to get your eBay sales back on firm ground.
Incredibly Bad Mistakes Some eBay Sellers Have Made!
มุมมอง 4482 ปีที่แล้ว
In this video I go for a ride with Chewbacca in the Millinium Falcon. During the ride, I go over mistakes some eBay sellers made. Make sure you don't make them.
Why So Few eBay Listing Page Views?
มุมมอง 5K2 ปีที่แล้ว
So, eBay sellers are reporting no, or very low listing page views. What's going on? In this video I explain why it's happening.
I Learned Something New About Listing an Item on eBay!
มุมมอง 7342 ปีที่แล้ว
I've been selling on ebay for 25 years and just learned this. You may not know this. It will help make you a better ebay seller.
Why Do eBay Sellers Get So MAD at eBay?
มุมมอง 3382 ปีที่แล้ว
Complain, Complain, complain! It seems, sometimes, that all eBay sellers do. Here are some complaints that buyers caused themselves. Check it out.
eBay Launches Trading Card Authentication by PSA!
มุมมอง 1172 ปีที่แล้ว
Trading cards valued at more than $2000 are no being authenticated by PSA. Found out more in this video.
How to Best List Men's Shirts! eBay Tutorial!
มุมมอง 3912 ปีที่แล้ว
In this video I give advice on the best way to list a men's shirt for sale on eBay. It will help you to be the best eBay seller you can possibly be.
Should eBay Sellers Do BEST OFFER on Buy It Now Items?
มุมมอง 9922 ปีที่แล้ว
Should eBay Sellers Do BEST OFFER on Buy It Now Items?
Learn From These eBay Seller Mistakes! Valuable Video for eBay Sellers!
มุมมอง 5902 ปีที่แล้ว
Learn From These eBay Seller Mistakes! Valuable Video for eBay Sellers!
Reseller Question Answered. Scanning Items Indiscreetly. To Do or Not To Do?
มุมมอง 5112 ปีที่แล้ว
Reseller Question Answered. Scanning Items Indiscreetly. To Do or Not To Do?
How To Best Handle Low Ball Offers on eBay!
มุมมอง 3.1K2 ปีที่แล้ว
How To Best Handle Low Ball Offers on eBay!
Don't Make These eBay Seller Mistakes!
มุมมอง 1.2K2 ปีที่แล้ว
Don't Make These eBay Seller Mistakes!
USPS Rate Increase Coming April 3, 2022 eBay
มุมมอง 8222 ปีที่แล้ว
USPS Rate Increase Coming April 3, 2022 eBay
I Got eBay to REMOVE Two Negative Feedbacks! How Did I Do It?
มุมมอง 2662 ปีที่แล้ว
I Got eBay to REMOVE Two Negative Feedbacks! How Did I Do It?
Dumb eBay Seller Mistakes! WATCH OUT!
มุมมอง 5512 ปีที่แล้ว
Dumb eBay Seller Mistakes! WATCH OUT!
Bad Advice for eBay Sellers. Just Don't Do It! Be Aware!
มุมมอง 4302 ปีที่แล้ว
Bad Advice for eBay Sellers. Just Don't Do It! Be Aware!
Stupid eBay Seller Mistakes All eBay Sellers Should Avoid
มุมมอง 6502 ปีที่แล้ว
Stupid eBay Seller Mistakes All eBay Sellers Should Avoid
The Fee on Selling a PROMOTED Listing on eBay is Going Up!
มุมมอง 3402 ปีที่แล้ว
The Fee on Selling a PROMOTED Listing on eBay is Going Up!
10 Things eBay Sellers Should NOT Do!
มุมมอง 7492 ปีที่แล้ว
10 Things eBay Sellers Should NOT Do!
eBay Final Value Fees Increasing for Below Standard Sellers!
มุมมอง 3662 ปีที่แล้ว
eBay Final Value Fees Increasing for Below Standard Sellers!
10 Dumb Things Some eBay Sellers Do!
มุมมอง 5912 ปีที่แล้ว
10 Dumb Things Some eBay Sellers Do!
10 Things All eBay Seller Should Know! It's Not Rocket Science!
มุมมอง 8932 ปีที่แล้ว
10 Things All eBay Seller Should Know! It's Not Rocket Science!

ความคิดเห็น

  • @peterc.876
    @peterc.876 9 วันที่ผ่านมา

    What if I wanna end the sentence with a question mark question mark

  • @tiowe4860
    @tiowe4860 10 วันที่ผ่านมา

    didn't work

  • @elfverine2162
    @elfverine2162 14 วันที่ผ่านมา

    I’m currently experiencing this situation as a seller. I have yet call eBay, I do that next. My situation is I have hold on my account for “item not delivered”. But I have delivery confirmation. / I was concerned right away when I sold item to the buyer. This buyer had a brand new account less than 30days old. 0 feedback and today they still have 0 feedback on their account . This knew could be trouble for item costing less than $20, that I only making $3 on. They filed this complaint on me 10 days after item was delivered and left me negative feed back. If the buyer wants their money back, offer 30 day free returns. This case is still pending. (eBay use have a feature for setting the minimum buyers rating you are willing to sell to, they need to bring this feature back. It had options too not sell to anybody with a 1 or 0 feedback.)

    • @elfverine2162
      @elfverine2162 14 วันที่ผ่านมา

      I don’t leave feedback for buyers until they receive their Item and leave me positive feedback. I was told this help you fight negative feedback.

  • @ponketon
    @ponketon 18 วันที่ผ่านมา

    This just happened to me, Tracking shows arrived but the buyer stated never received the item.

  • @Catskicksnthreads
    @Catskicksnthreads 18 วันที่ผ่านมา

    Thank you for making this video, great explanation!

  • @internuts11
    @internuts11 18 วันที่ผ่านมา

    So I just fixed it. Another commenter had mentioned turning off Samsung engine for the voice to text and using the Google engine. This works although now the microphone goes off really quickly

  • @internuts11
    @internuts11 18 วันที่ผ่านมา

    No, now it puts a punctuation and the words full stop.... it's worse

  • @2000SkyView
    @2000SkyView 20 วันที่ผ่านมา

    how do you get to the seller hub?

  • @Cyber_Cowboy
    @Cyber_Cowboy 26 วันที่ผ่านมา

    I am trying this out full stop nope. I guess it doesn't work period shit

  • @mzrubia
    @mzrubia หลายเดือนก่อน

    What is the problem period I don't get the issue comma it's not working for me as you can tell in this message question mark

  • @mzrubia
    @mzrubia หลายเดือนก่อน

    This is not working for me any other ideas?

  • @whatsthatguydoing
    @whatsthatguydoing หลายเดือนก่อน

    Can you add tracking without purchasing the shitty..woops I mean shipping label? That's all I want to know, because I never put tracking on my items, they are all usually under $20.

  • @mzrubia
    @mzrubia หลายเดือนก่อน

    What about question marks?

  • @HollywoodConnection-JAST
    @HollywoodConnection-JAST หลายเดือนก่อน

    There's a lot deeper and sinister things going behind the scenes here... A lot of times these non-paying buyers snipe the auction at last second using a burner account. Like 4 feedbacks or less. They do this to prevent or delay your item selling so that their exact same item can have a chance to sell for a higher price. In other words, they kill their competition and it really sucks. It sucks because eBay wont let you re-list your item to try again for 5, count 'em, 5 days ! Your non-paying sniper then has a chance to sell their competing item for a much higher price. They know you can't re-list....Perhaps we can re-list and let the other (unpaid) item just clock out over time and then end it. But then Ebay charges a FVF anyway if we dont re-list. An example of this is autograph (signed) photo of a celebrity. A celeb signs 20 -30 maybe 100 items. Everyone tries to sell them at once for a wide range of prices. The ones who want to sell their autograph item for ridiculous high prices will snipe and buy all the eBay auctions that are being sold for the lowest prices with burner eBay accounts. It's a real problem.

  • @rudytrudedoglife
    @rudytrudedoglife หลายเดือนก่อน

    Hello what do I do if a "power buyer" messages me everyday demanding I leave him feedback on a purchase he made from me? Literally everyday I get a message from him, saying I don't see my feedback? Advice?

  • @gordonolson1904
    @gordonolson1904 หลายเดือนก่อน

    So what about other punctuation issues? I also get the same problem when I say ? and !. How do you fix that?

  • @1Deep43VA
    @1Deep43VA หลายเดือนก่อน

    Mines a little more unique. At first he contacted me and told me that he didn’t receive anything despite it saying it was delivered. Then he opened a dispute and took a picture of an empty envelope with the shipping label I printed out shoddily taped onto an envelope and I noticed the little red letters “Received Without Contents”. 1.) I shipped a BOX with a 9 lb omnibus inside of it. Shouldn’t USPS have weighed it before shipping it that way I have proof? There’s definitely video of me shipping the box. 2.) I also bought tape and taped said box in front of the woman and she asked me if there was a book inside because I was shipping with Media Mail. I don’t feel like she’d ask me that if I mailed an empty envelope. 3.) Who stamped that “Received Without Contents”? If USPS stamped that and still gave it to him, shouldn’t that be on them? I really feel like he’s lying and just ripped off the shipping label and taped it onto a used envelope. Do you think eBay will see through this?

  • @justinneilsonn2665
    @justinneilsonn2665 หลายเดือนก่อน

    How do you decide whether to do auction or bin? Also, how do you decide what amount to start the auction at.. Thank you very much.

  • @nickcancellieri435
    @nickcancellieri435 หลายเดือนก่อน

    How does this work for eBay standard envelope? There is no actual USPS tracking number that I can find as the seller.

  • @ambrooks5
    @ambrooks5 หลายเดือนก่อน

    I wish that worked on mine. Of course it didn’t 😑

  • @NevadaLamb
    @NevadaLamb หลายเดือนก่อน

    I’m currently going through this. I’ve been on eBay since 2003 and never have encountered this. Wish I sent the message you suggested, but I’m so worried about negative feedback that I gave them the “I’m here to help” tone. Told them I reached out to the post office. Tomorrow or so I’ll tell them to look into it! Lol

    • @nickcancellieri435
      @nickcancellieri435 หลายเดือนก่อน

      I’m in the same situation. How did it go? This is the first time I’ve had a buyer claim they didn’t receive a card (eBay standard envelope). It shows delivered on eBay but I can’t find an actual USPS tracking number.

    • @NevadaLamb
      @NevadaLamb หลายเดือนก่อน

      @@nickcancellieri435 no update. I forgot to reply to them the next day and am waiting for them to either forget about it or escalate to eBay. I think at this point it’s better that than respond and remind them of the issue. Not the best way to handle it, but if they don’t push the issue I’m not going to.

  • @AbandonedNorthJersey
    @AbandonedNorthJersey หลายเดือนก่อน

    Also it's not marked with a title because the cover is missing so I didn't know it was the book of Mormon and the signature is hard to read

  • @AbandonedNorthJersey
    @AbandonedNorthJersey หลายเดือนก่อน

    Hi I placed an item on eBay for a friend as a auction and listed it for $149.99 and received a offer of $750 . I gladly accept it and inform the owners of the item thinking that they would be happy . Now they are angry and threatening to sue me and are demanding that I return the item as they paid far more and knew that at auction it would sell for around $ 8000.00 as it was a signed copy of the book of Mormon that was signed by Brigham Young and numbered as only 50 copies made . I have confirmed that by contacting the Mormon church and they would easily offer 10,000 dollars . The owner is elderly and cannot walk or operate a computer so I am scared. It's in bad shape and I was not told it was priceless I would like to cancel it and just give it back to her, she's a patient of my sister who is a home health aide.Can I cancel the sale ?

  • @vincfield8282
    @vincfield8282 2 หลายเดือนก่อน

    Tundra's payload sucks

  • @wvufreak56
    @wvufreak56 2 หลายเดือนก่อน

    Did NOT work on my 2006 RX 330.... I t stays off a short time and right back on again and again.

  • @msluba
    @msluba 2 หลายเดือนก่อน

    How can you explain this major policy of eBay among many other ones when there are over 45,000 listings on eBay with totally nude women Go look for yourself I tried to report some and most of them came back that they find no issue with it here's just one small beginning Factor of eBay nudity Policy eBay defines nudity as showing any part of male or female genitalia, anus, or female breasts where the areola or nipple is visible. The following are also considered nudity: - Modeled clothing that is see-through or very tight and shows human genitalia, the anus, or the nipple/areola of female breasts Now go and look how it's been going on for decades they pick and choose obviously they are okay showing breast and nipples and more without under any clothing what is the Explanation of this! The first thing I thought it's okay exploiting women because it's a straight world and we can be contradicting pick and choose but it 100% says no nudity of the chest or see-through closing showing these girls are showing it right up front somebody please explain this because there is no explanation for over 45,000 listings like what you will see No worries you don't have to try to see through any clothing because it's right up there In your face for anybody to see I thought eBay said they have a reputation to maintain and protect their viewers really wow

  • @normankatz4517
    @normankatz4517 2 หลายเดือนก่อน

    what about ? and ! etc (you can double tap space bar to get periods as well)

  • @jb9218
    @jb9218 2 หลายเดือนก่อน

    I wish Poshmark had an auto decline on low-ball offers over 50%

  • @swampwizard1031
    @swampwizard1031 2 หลายเดือนก่อน

    On Samsung voice input it doesn't work. Only Google voice input does punctuations. However, that's for this video as the "full stop" works great on Google voice input. I'm not sure if it's a bug in the Samsung voice input or whether Samsung keyboard just does not support voice input with punctuation.

  • @woodragger
    @woodragger 2 หลายเดือนก่อน

    I just watch the video on dictation issue. Mine was the whole punctuation was nor working. I read into the comments , i found a solution , i am going to test now

    • @woodragger
      @woodragger 2 หลายเดือนก่อน

      The fix from jenbaer6455 in the comments worked

  • @anacastro-toriello7815
    @anacastro-toriello7815 2 หลายเดือนก่อน

    Thank you, thank you!! I fallowed your instructions and it workd.....you saved me some money😊

  • @alwayslearning0586
    @alwayslearning0586 2 หลายเดือนก่อน

    Well glad not all ebay sellers act like that.

  • @cortneysirois
    @cortneysirois 2 หลายเดือนก่อน

    7:27 Got a good chuckle out of the second to last exampl where you "replied" to the poster: "Yes, you did EVERYTHING wrong there." 😂😂😂 Not only should the seller have eaten the shipping cost as a lesson learned, but he also should have compared shipping rates prior to mailing and known the EXACT weight, measurements, and box it was going to be shipped in. When you walk into a UPS or USPS store to mail something, you're instantly charged RETAIL rates. There is no commercial discount available like there is on some eBay accounts or Pirate Ship! 🤷🏼‍♀️

  • @Dickiesmall
    @Dickiesmall 2 หลายเดือนก่อน

    3:57 this is what I came here for! I currently have an auction going for an item that got sold elsewhere, and I wasn’t sure if I could end the auction. I hate to disappoint people but I don’t have the item to sell anymore

    • @poppawheelie203
      @poppawheelie203 2 หลายเดือนก่อน

      Was it less than 12hrs left on the auction ? If so how much was the fee

  • @escanorpride1495
    @escanorpride1495 2 หลายเดือนก่อน

    what about the buyers payment? isnt covered by ebay money back guaranteed

  • @bigdawg112
    @bigdawg112 2 หลายเดือนก่อน

    I wanna see that body style Ram tug of war the new Tundra

  • @user-pp8ly2wn6t
    @user-pp8ly2wn6t 2 หลายเดือนก่อน

    Thanks for the new video! I’m looking forward to seeing what other content you post! Always good to learn as much as you can!

  • @122sport
    @122sport 3 หลายเดือนก่อน

    hi i have 782 cards for sale. anyone?

  • @quimt.6440
    @quimt.6440 3 หลายเดือนก่อน

    Puede ser sensor O2, que puede limpiarse con un spray especializado. Tambien creo que puede ser algun tubito suelto que hacen la depresion en el sistema de aire.

  • @johnross513
    @johnross513 3 หลายเดือนก่อน

    May God bless you for this video. It works beautifully. Mechanic wanted $700 +

  • @1awsomeface
    @1awsomeface 3 หลายเดือนก่อน

    I don't like the changes there no customer service person to talk to just robots now not happy about this

  • @1awsomeface
    @1awsomeface 3 หลายเดือนก่อน

    Why do I have a solid blue circle with a capital letter in it with a L what does it mean on my eBay page

  • @jenbaer6455
    @jenbaer6455 3 หลายเดือนก่อน

    None of this was working but I figured it out. Go into settings. Search for keyboard list and default. Make sure Samsung voice input is off. And turn Legacy off. Google Voice typing is on.

    • @joshmiller8715
      @joshmiller8715 23 วันที่ผ่านมา

      Thank you ! That worked perfectly!

  • @Dana-yk4xf
    @Dana-yk4xf 3 หลายเดือนก่อน

    Thank you for this informative information. I have a buyer stating they did not receive the item after it shows delivered in mailbox. This is the first occurrence after shipping out 1800 packages on Ebay through USPS. The buyer is upset and I can tell by the messages he is hoping I will just issue him a $60 refund. Not happening. I shipped the item out thr next day with tracking. He will be a repeat violater to other sellers if he is lying ( which he probably is) so I'm firm on not issuing a refund. I offered to file a USPS claim on his behalf after the required time frame and advised him to go into USPS to inquire where his package is. ( more than likely its at his house)

    • @Dana-yk4xf
      @Dana-yk4xf 2 หลายเดือนก่อน

      Update: The buyer opened a case, and Ebay closed it in my favor since tracking showed delivered. He also didn't check with USPS to inquire about his package being lost, stating he barely has time to do anything. Sounds like a scammer to me.

    • @1Deep43VA
      @1Deep43VA หลายเดือนก่อน

      So… I have a guy who after it delivered. He said “Hey I didn’t receive anything even though it says delivered” The he filed with eBay saying he didn’t receive package and I have like 3 days to resolve it. I don’t have a tracking number to replace it because it’s literally the shipping label printed out from eBay itself. This was followed by a new message where he took a picture of an envelope that with the eBay shipping label that was printed out shoddily taped to this empty envelope. I didn’t mail an “empty envelope”, I mailed a box with a 9 lb omnibus inside of it. I feel like USPS should have the data saying they weighed it before shipping. ALSO, on the empty envelope it has these tiny red letters stamped “Received Without Contents”. How did that stamp get there, I asked? If someone delivered an empty envelope with “Received Without Contents” stamped on it, I would think USPS would be held accountable. Why would they mail an empty envelope like that. I think he’s lying but I’m worried eBay will side with him even though I know there’s a video of me mailing a BOX out

  • @DAS-Videos
    @DAS-Videos 3 หลายเดือนก่อน

    Can also say Dot. What I want to know is what are all the verbal symbols? The ones I know are ?(say Question Mark) !(say Exclamation Mark) ,(say Comma) .(say Dot) Are there more than 4?

  • @lindaarman2385
    @lindaarman2385 3 หลายเดือนก่อน

    So what do you say when you wanna use a question mark or a comma

    • @DAS-Videos
      @DAS-Videos 3 หลายเดือนก่อน

      Say 'Question' 'Mark' as two words. Say 'The Comma'. Comma can be a pain because have to delete the word The.

  • @samanthagray7027
    @samanthagray7027 3 หลายเดือนก่อน

    I’m so glad I just stumbled across this video. I just started selling on eBay maybe three ago I have already sold three idol but they have limited to. I think 400 or $500 cash or a total of 100 item or a high dollar tool tool couple of items made up all when I’m able to sell or list for the month. I tried to get an increase but got the it’s been less than 45 days so unfortunately your limits cannot be increased yet. No one has left me feedback either. Any suggestions or advice for someone on my situation? Thx and u just gained a new fan!

  • @JoseFernandez-wc9ez
    @JoseFernandez-wc9ez 3 หลายเดือนก่อน

    how to contact you ??

  • @OfficiallyJuliaa
    @OfficiallyJuliaa 3 หลายเดือนก่อน

    Does eBay charge a fee i have a doll for sale for $70 I’m not sure how much they’ll take from that i wanted to know how much i would make from that sale please reply thank you

  • @michael0399
    @michael0399 3 หลายเดือนก่อน

    I really think this video deserves a repost it's May of 2024 the world is a total fucking chaos and the plan is to destroy America first and then the rest of the world will follow that's what they're doing to us it's in full swing right now and this is why eBay is doing this you're trying to divide us and at the same time feed off from our negative energy because things like this make people angry and they love that they feed off that repost please