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@albertsteptoe3710 Hi, 8 - 14 feet is the recommended height for these units. Regards Paul @CCTVSystemsUK

@RainLight1991 Hi, it isn't the fan that is noisy! It's the air passing through the case. If you remove the screws from the case while the DVR is running and lift it clear, you'll find that the fan is silent. As your DVR is an 8 channel and "P" (POC), the fan is required to keep the components from overheating. A common solution is to remove the screws and lift the back of the case in the air slightly so as to quiet down the air flow while still pulling enough air through to cool the DVR. Hope this helps. Regards Paul @CCTVSystemsUK

@JayneOakford Hi, press the reset button on the powerline adapters if they have one. Then, un-power them for 2 minutes. Re-power the main unit and plug it into the new router. Then, bring the slave unit to the same plug and power that up too. This should clear it old ip address that it had from your old router and gain a new one from the replacement router. Hope this helps. Regards, Paul @CCTVSystemsUK

You are very welcome! Regards, Paul @CCTVSystemsUK

Hi, Put a data cable tester on the cable and test it! 99% of the time it's a duff cable or a bad RJ45 connection on one, or both ends. Use a made up lead to test the camera at the DVR end! This way you can also rule out a faulty camera. Hope this helps. Regards Paul @CCTVSystemsUK

DS are standard operating systems. IDS are intelligent operating systems. Hope this helps. Regards Paul @cctvsystemsuk

Hi, Upgrading to an IDS-7208HUHI or IDS-7216HUHI will give you 4 channels for intrusion detection and line crossing on both. But, if you use your motion detection instead of intrusion/line crossing on these newer IDS machines for your human and vehicle recognition needs. You will be able to use 8 or 16 respectively. Hope this helps. Regards Paul @cctvsystemsuk

It’s the infra red I believe

Hi, Go either into the camera menu or the DVR / HVR display menu and select "White Light". This will bring the camera supplement light on at night with a smart hybrid camera. Hope this helps. Regards, Paul @CCTVSystemsUK

@@CCTVSystemsUK so my installer is a complete twat, they installed the smart hybrid light colorvu camera in my yard and the cheaper one in the front of my house- i thought they conned me as I couldnt figure out why the one in front of my house has such poor quality compared to the back of the house. And when they came to give me a quote and have a look first i told them i want the better quality one in the road as this is where the main security point is and even if they werent sure why didnt they ask when they were installing? *sigh* Is the wiring the same of various hikvision turret cameras and can they do just a swop of the actual camera heads or do they need to take the wiring that they installed with each camera and swop it around? Complete twats and now they dodging my calls. Typical South Africa customer service and here you are in the UK and responded way faster than them. Love your videos btw!

Hi, K1 / M1 and K2 / M2 mean the same thing. K1 and M1 have 1 HDD Bay while K2 and M2 have 2 HDD bays. K1 4 channel HVR,'s tend to have no fan because of the oneHDD bay, but the K1 4 channel poc does have a fan. Hope this helps, Regards, Paul @CCTVSystemsUK

Hello Paul Thanks for speedy reply! Ok, so we been sold a IDS-7204HUHI-K1/4S(C) We're concerned as there's no fan it. We thought it may be an old model. Should we fit a fan? The cameras are Hik 3K Smart Hybrid Colorvu, cable is Cat5e. Thank you Paul

Yes, It has a waterproof IP rating! Hope this helps. Regards, Paul @CCTVSystemsUK

Hi Simon, The resources of the machine can not be stretched to be used for human or vehicle recognition on both motion and intrusion / line crossing. My advice would be to use the motion in its basic form "without human / vehicle." I say this for two very good reasons! 1, Intrusion and line crossing for humans / vehicles is far more accurate and adaptable than motion, eg, sensitivity and loitering time. 2, Both intrusion and line crossing can be used on the same camera simultaneously. where as motion for humans and vehicles can only be used on its own. It prohibits all other uses of this key piece of detection. So my way works better as you can have two layers of protection, instead of just one. Hope this helps, Regards, Paul CCTV Systems UK @CCTVSystemsUK

The HUHI will support the 5MP and the newer 3K coax cameras. Including the "smart hybrid." It will also support the 8MP 4K version. Hope this helps. Regards, Paul CCTV Systems UK (@CCTVSystemsUK)

people have many faces my friend. it will run out of memory.. hope you get me :)

Hi, Yes, it certainly can be connected. The HTHI is the highest spec of Hikvision HVR, so it will have no problem with this camera. I myself have an IDS-7208-HUHI-M1/S, and it worked perfectly. Hope this helps. Regards, Paul @CCTV Systems UK

Hi, I'm sorry, but the firmware / GUI on this video was for the previous Acusense HVR. The (B) series. As you have an M2/S. This means it's the newer (C) series. The (C) series GUI is modelled very closely on the Hikvision NVR GUI. Hope this helps, Regards, Paul CCTV Systems UK

Hi, Ground loop isolators are designed to take out most of the interference in such cases. That sounds to me very much like a light problem! Is there a light nearby? It sounds like a light fitting frequency issue to me. This usually produces horizontal lines moving from bottom to top. If this is the case. Try the camera away from the light source. Hope this helps. Regards, Paul CCTV Systems UK

Had my cctv installed for years never had this problem before whatsoever 2 are outdoor cameras and I have a camera indoors do u mean change the position of all the cameras?

It's now fixed my cctv installer asked me to reboot the dvdr recorder and hey presto the lines have disappeared

Hi, Does the camera have a 'PIR' sensor on the front of it? If it doesn't, the false alarm filter switch, which basically is the PIR sensor, will stay a light grey colour, which you will not be able to activate

Unfortunately not! The alarm lights and siren can be separated for different times, but the area is non-negotiable in that regard. An active deterrence Spro or Duhua IP camera would give you exactly what you are asking for. Regards, Paul CCTV Systems UK

Glad you liked the video 👍 Have you watched this video yet? ⬇️⬇️⬇️ th-cam.com/video/Ij-jAjewWww/w-d-xo.htmlsi=0A0h2ITdsYQecnl6 It's an older video but certainly still relevant. Regards, Paul CCTV Systems UK

I found an issue that if you cannot set line crossing detection across more than one hikvision camera then you get an error message “Not enough resource for human body analysis engine”

were is part 3 ?????????