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Hi, KrzysztofPabich. Yes this should be possible. For help configuring this you can submit a support ticket here: service.qnap.com/en-us/home

Hi, klyanadkmorr. Sorry to hear that your experiencing this. It sounds like the TR-004 may not be formatted with a Windows compatible file system. You may want to reference our full TR-00x series tutorial at 3:25 (th-cam.com/video/6u3ylwBRzPc/w-d-xo.html) to help format this unit for Windows. If this doesn't help, we encourage you to create a support ticket here: service.qnap.com/en-us/home

Hi, rgibson69. Thank you for your comment. The most recent OS available for the TS-469L is QTS 4.3.4, but Hyper Data Protector requires QTS 4.5.4 (or later) or QuTS hero h4.5.4 (or later). Here are the full system requirements for Hyper Data Protector:
System requirements: x86-based NAS (Intel or AMD); 4GB RAM (or more); QTS 4.5.4 (or later) or QuTS hero h4.5.4 (or later)

Hi, vbaryshev. Thank you for your comment, and apologies for the challenges that you’re experiencing. Currently we provide all of our client software through our utilities website, www.qnap.com/en-us/utilities/essentials. We have not included our QFinder app on the app store for many years. To download a current version of QFinder Pro please visit www.qnap.com/en-us/utilities/essentials. The current version should support the 64-bit architecture of MacOS Sonoma.

Hi, Fabiorochatavora. Thank you for your comment. Have you checked under the Mac’s “system preferences” under “sharing” to make sure that the “File Sharing” box is checked? If you have and that isn’t resolving the issue, for further assistance you can submit a support ticket at, service.qnap.com/en/home and we can work with you to resolve the issue.

Hi, annex 3762. Thank you for your comment. We recently released a new Hyper Data Protector version; you may want to try updating and see if that helps. If not you can submit a support ticket here: service.qnap.com/en/home and we can help you resolve the issue.

@@QNAPCollege Thanks, but my issue was the qnap was formatted with a Legacy partition which apparently doesnt work with this backup.

Hi, Thank you for reaching out. Sorry that you’re experiencing this issue. This isn’t how it should typically function under default settings. For this specific case, you may be best served by submitting a support ticket here: service.qnap.com/en-us/home

Hi, maksudsharipov2046. Thank you for the question. You can use our file synchronization app Qsync Central for file synchronization in general. To open up access outside your network you can use either myQNAPcloud Link or if you need to share larger files you can set up a VPN for access to your NAS. For more hands on assistance feel free to file a support ticket here: service.qnap.com/en-us/home.

Hi, aZiDtrip. Thank you for your comment. This is not a standard use for the NAS so we can’t guarantee it working, but if this sort of configuration were to be configured, the “Network & Virtual Switch” app would probably be the place to configure it. Here is the tutorial link for this app: www.qnap.com/en/how-to/tutorial/article/how-to-use-and-set-up-your-network-virtual-switch. You can consider creating a support ticket to work with our support team to see if you can get this setup again. service.qnap.com/en-us/home

Hi. Thank you for the question. Qsync Pro is now integrated into Qfile Pro, so at this point just Qfile Pro should work. For older versions, Qfile Pro has been for general backup and access to files from your mobile device, whereas Qsync is for file synchronization across devices, ideal for collaborative projects with others or just working on your own solo project across devices.

@@QNAPCollege Thank you very much for your detailed explanation.

Hi, mkrugr6401. Thank you for your feedback. Static volumes are primarily for older legacy models that are being migrated over. The main choice for most users now will be between thick and thin. Most people simply deploying a NAS for their own use will be better served by a thick volume. The performance is a little better and you don’t need to keep track of how much is stored on the volume versus how much available space there is. Thin volumes are useful if you need to allocate storage in a more flexible dynamic way among numerous users as storage that isn’t used in a thin volume can be used elsewhere. For more information on storage volumes, you may want to reference our video tutorial, QNP104 Storage Structure: Understanding Storage Management in QTS. Does this give a better idea of what you’re looking for, or do you have a specific scenario that you’d like to better understand?

Thanks. That was helpful. I have gone with a thick volume. @@QNAPCollege

Since thin volumes have to allocate the storage before writing the data, there will be some performance impact, but, many other elements impact the performance as well, so, depending on the environment the difference might not be very significant depending on the CPU, drives, connection type, etc.

The TR-004 has a timer, and if no data is accessed for a while it will go into standby mode, so ErP settings on the PC don't affect it.

Hi, Ryan. Thank you for your question. First off, it should be noted that QNAP’s Thunderbolt connection is a Thunderbolt over IP connection, and so it will function in a similar way to the 10GbE connection; although if you have someone connect over Thunderbolt their connection won’t need to use any of the 10GbE bandwidth. Using Thunderbolt over IP allows for multiple editors over Thunderbolt as well as your network. FCPX and other major NLE software should be compatible with SMB shares. Many videos on this channel have used this method with FCPX. You would mount the folder in MacOS and then select that folder as the storage space for the Library. Here is a link that addresses some of the requirements for NAS storage with FCP: support.apple.com/en-us/101919 If there was a setup where the SMB share wasn’t working, as mentioned in the NAScompares video, you can also connect over iSCSI. iSCSI may also provide improved speed. This can be implemented on our NAS with no additional charge. You would create an iSCSI LUN, which is a sort of storage volume used with iSCSI, along with a target that attaches to the LUN and allows your computer to connect to it. On the computer end, you need an iSCSI initiator to connect to it. While the Windows OS includes an iSCSI initiator natively, MacOS does not; so if you want to use this method with a Mac, you will need to purchase that software for each connecting Mac. Another thing to consider is that multiple editors will not be able to connect to a single LUN at the same time, because this would risk data corruption. So if you want multiple editors working simultaneously, you would create multiple LUNs. This brings up the question of whether you want to configure the LUN as a thick provisioned LUN or a Thin provisioned LUN. Thick provisioning blocks out a set amount of storage space that is only available for that LUN and will most likely have higher performance. Thin provisioned LUNs will give you more storage flexibility in that if storage isn’t being used by the LUN, it can be used by other LUNs and/or volumes. Here is a tutorial on setting up an iSCSI LUN on QNAP:
th-cam.com/video/Fbxj3p7ooqo/w-d-xo.html

Here is a video covering our storage structure for more on Thick vs Thin volumes: th-cam.com/video/AbejaRIUOSw/w-d-xo.html Sorry for such a lengthy response, but hopefully this is helpful to you. Please feel free to let us know any further questions.

I really appreciate the in depth response @@QNAPCollege . I might be a little more confused than many of your customers. I followed the directions for creating and mapping the iSCSI LUN but iSCSI initiator X doesn't locate the device using the IP address. Is the port alway 3260? Since Apple moved to M1 and M2 processors, it seems like software makers like "globalSAN iSCSI initiator" (from studio network solutions) no longer support their product and don't have a replacement product.

@@QNAPCollege I've been hacking away at this issue all afternoon and I'm not getting far. I found a location in Mac OS security settings that prevented it from seeing the IP address. HOWEVER after granting access, while using KernSafe ISCSI Initiator X , I still can't see any Target Names. I've disabled and enabled the LUN on the QNAP. I've unmapped and mapped the LUN . The IQN still doesn't show up in KernSafe and both the address and the IQN doesn't show in ATTO XTendSAN

Hi, Ryan. Thank you for the followup. Ports shouldn’t come into play here, as this should be set up locally within your network. Ports are only applicable regarding remote access (FYI, port forwarding is not a secure method to setup remote access, so we don’t recommend it as the security risk is substantial). While we can’t speak authoritatively on various third party iSCSI initiators, one issue that you may be experiencing if the initiator isn’t able to locate the LUN using the IP address, is that the iSCSI target may be on a different subnet than your computer. If this is the case it’s kind of like you’re trying to mail someone a letter only using their apartment number; whereas if you’re already in the same apartment complex then the apartment number would be all you need. You may want to consider creating another iSCSI target, but on the “Network Portal” page of the creation wizard, make sure you select the connection that has an ip address that is on the same network as your computer; basically the first three numbers of the IP address should be the same. Then you can unmap the original target you created from the LUN and map the new target to the LUN. And then try finding the new target with the initiator. If this doesn’t work you can also feel free to set up a support ticket with us for more hands on help, (here is a how-to link for that: www.qnap.com/en/how-to/faq/article/how-do-i-open-a-technical-support-ticket-with-qnap) but of course also feel free to comment here as well. Hope this helps. @@RyanSiemers

Hi, Martin. Thank you for your question. In this case your bottleneck is not the connection type. The numbers you are getting are fairly typical of a TR-002 configured with HDDs in a RAID 1. QNAP tested the TR-002 with two Samsung 850 Pro SSDs in RAID 0 (NTFS file system connecting to a PC) at 469 MB/s read and 452.1 MB/s write, so that’s the high end of what’s possible with the unit. The biggest factor here is the drives. And then RAID 0 is faster than RAID 1 as well, although there is no redundancy with RAID 0 so if either drive fails the data would be gone from both drives. Using a faster cable probably wouldn’t improve your numbers here. When it comes to connections like 10GbE or USB 3.2 Gen 2 (10GbE), or Thunderbolt™, etc., you can kind of view it like the size of a freeway, in that if there’s a wider freeway, that can give cars the opportunity to drive faster by alleviating traffic, but there is a point when it doesn’t matter how wide the freeway is, it just matters how fast the car can drive. In this analogy you could kind of view the drives in the TR-002 as your car’s engine. There can be other factors as well with various servers, but in your setup the key variables for speed are the drives and RAID configuration.

Hi, Ken. Thank you for reaching out. as you have observed, when the drives are combined as a RAID group, you won’t actually see the storage space appear as individual drives, it will only appear as a single disk. But rest assured if one drive fails, you will still have the data on the other drive and be able to add in a new drive to rebuild the RAID. Regarding the arrow below the icon, this is a refresh button.

Hi, Rob. Thank you for the feedback.

If using the TR-004 as an external drive adding drives as you go would require you to reinitializing the RAID and wipe all of the data stored on it. If you choose to use the TR-004 as NAS expansion, then you can use the QTS (QNAP NAS OS) RAID, which can be expanded with new drives as you go.

Thank you for your question? There should be a little less overhead resources needed for the hardware RAID, so the performance will most likely be a little better.

@@QNAPCollege but if hardware RAID is chosen, how would i know if any one of the drive fails ? only by the LED indicator on the front ? if i want to have email notifications ( like what synology is doing ), is it only possible to be done with the "QNAP External RAID Manager software" ?

Hi, persvanstrom. Either of these models would work great; whether you choose 6-bay or 8-bay, you can easily have dozens of TB on either one. In terms of configuration, for the primary storage a RAID 6 giving you two drives for redundancy would likely make sense. Regarding the M.2, you would need to choose between caching, tiering, or creating a separate storage pool to work off of. Setting up a cache would be more automated, but creating an extra storage pool would ensure that you’re always working off of the M.2 storage; and then after you complete a project you could offload it to the other drives to free up space on the M.2 pool. Here is a contact link, if you would like to reach out to a sales representative to go more in depth regarding your specific workflow and NAS deployment: www.qnap.com/en-us/contact-us.

@@QNAPCollege amazing ❤️ thank you 🙏

Yes you can change the port number. We still recommend connecting over either myQNAPcloud Link or a VPN connection, ideally for better security.

Hi, 07 Review. Thank you for your feedback. We will take your request into consideration when determining tutorial plans. Here is a link to the written tutorial though: www.qnap.com/en/how-to/tutorial/article/how-to-set-up-and-use-qvpn. You may want to consider myQNAPcloud Link to easily provide remote access to the NAS for you and your family without port forwarding. It’s both secure and simple to install. Here’s a link to the tutorial: th-cam.com/video/NQsGe0KQpk0/w-d-xo.htmlsi=2kULNXAjD_cQUZET