One of the best things I learn from you Jim, is you give reasons for adjusting colors whether warmer or cooler, which is great to explore on how far to adjust the colors (and why), and seasoning to taste. Whether to give photo more mood in tone and color, but not overdoing the saturation. Great education, thanks!
Thank you, Jim. another valuable learning experience. For years, I saw no need to learn split toning in Lightroom. Wish I had met you sooner. Now I can visualize great value from using split toning in a variety of subjects.
Thanks Jim for the split tone video and the 3 totally different examples. I never use split tone, but have a lot of sunrise/sunset and waterfall pics that could hopefully benefit.
Thanks, Jim, for another informative video. In particular, I really appreciate you taking the time to give examples of split-tone use beyond just for sunsets (night street scene and waterfall). Going that extra mile in a very succinct way is a hallmark of an effective teacher.
I enjoyed this video. I didn't really understand how the Balance slider worked in the Toning tab before, so your explanation really helped. And thanks for saying how to remember the direction of the slider with the highlights and shadows buttons.
I finally downloaded the 1.0 version of NEO today, Jim. So far, so good. I have edited a few photos, trying to use some of the different tools and using some of the workflows that you have been showing us for a while now. I hope you and your family are all doing well. Take care.
Good explanation Jim. Slowly starting to experiment with it. Now I just have to remember to use it in the right situations. I think after using it on a few photos I tiink it will be easier to remember.
Looking forward to more reviews on Luminar Neo. This was particularly useful as I wasnt familiar with the split toning tool . I can now use it with more purpose.
Hi Jim. Another great video. I was wondering if you will be doing a video on Layers in Luminar Neo. I have the early version and find it extremely slow but is looking as if it will be a good program. Thanks for your very i instructional videos, so easy to understand and follow.
Thanks for this Jim and a lovely image. Finally we got the official program to down load this evening. First impressions as has already been mentioned, I am finding there is some lag in the sliders. And yes, I also find the layers tab is confusing.
thanks for watching Ken, and I will cover Layers in a video once it is released, and sorry you are seeing some lag, seems speedy as normal for me so far
I've been anxiously following your tutorials. I really want to like Neo. Just downloaded the official release version made available to early adopters. It's DOA for me as on export all metadata is stripped out of the image. I guess I can use it as a plugin to another program, like affinity, but I was hoping to have a simple editor to use for the majority of my photo's and only move to affinity for special photos.
Hi Wayne and sorry that is a deal breaker for you, I totally get that. Many people use Lightroom as their main host and manage keywords etc there. Unfortunately the catalog component of Luminar is not very advanced though. Thanks.
@@JimNix I just heard back from Skylum, they will fix the lack of exif data in a future update. To be clear, all EXIF metadata is missing, like the date the shot was taken, the camera used, aperture and shutter speed, everything has been stripped.
Hi Jim. Thanks for that, and to be quite honest, I have never used Split Toning in any of the past Luminar software (I have them all from Luminar 2018). But then again, I am more of a 'hobbyist' rather than a photographer. Add to that, I am not into what you would call the 'Psychedelic' look. What I am trying to get to is the sight I saw when taking the photo, so to that end, I have purchased Neo and subscribed to your Newsletter, so hopefully, with your advice, I can now achieve the look I want......Carry on with the Good Work, Jim!
I just downloaded the "official" release for early birders, and so far I cautiously like it. It's missing some things (like dodge and burn) that are promised soon, but at least it works on my system; one of the beta releases didn't, and I was concerned).
I've downloaded it too. Though I have found some 'beta' issues already - make some edits and then try revisting them, Neo gets confused and doesn't render every edit
As an early birder I have just got the final version 1.0.0 today and started exploring it. So far the grogramme is working both flawless and fast both on my iMac (late 2013 version) and MacBook (2017 version). Some functions like dodge and burn is still missing. But this function (as well as most of the other missing functions) are promised to come in the next update. Layers is back again from Luminar 4 and I am looking foreward to Jim showing us the use of this function.
@@JimNix Thanks Jim. I am enjoying your Luminar videos very much and hope you will continue to make instructional and very informative videos on the new Neo. So far I have only encountered minor bugs with the final release but some functions and the organisation of the UI is changed frem Luminar Ai, so I suppose we will have to anticipate a learning curve over some time.
ANOTHER STUNNING EPISODE JIM! The way you explain and gives examples, has helped me tremendously. Regarding the first photo, if you use golden hour, would it help pop the sunset? Havagooday mate Greg
Thanks much Greg, I appreciate that and glad you enjoyed this one. Yes for sure Golden Hour would help a sunset. I use it on nearly every sunset photo LOL. It's certainly among my favorite filters. Thanks!
On luminar Neo I don't see my histogram, I do see the diagonal white, red, green.blue. But I don't see the high and low peaks. Where can I find them on Luminar Neo. Gr, Eduward Hooogervorst
Great tutorial. You did a great job of showing how the various sliders impact the result. One Question: I notice that you seem to use Split Toning on the entire photo. Would it ever make sense to apply Masking and use it in only a portion of the photo?
Hi Steve and thanks for watching. Yes for sure, it could make sense to mask in split toning although admittedly it's not something I do much. But in the beach sunset photo I showed, it could make sense to mask the warmer tones into the sky only and not have it hit the water, for example. Thanks!
I have the new Neo and I hate to bother you about this but how do I open a single image? I do not want to "catalogue" everything...My other concern is that Skylum is making the same mistake that photoshop did years ago. The actual image on my laptop screen is only 600 by 800 pixels displayed. The math for adjustments only needs to be done on this small image, not my 4000 by 6000 raw file every single time I change something. Are we SURE that they are not mathing the whole file? And I can't seem to shake the feeling that when I change the color temp for instance all the adjustments are made all over again from the first to last. The color temp adjustment could just be applied to the small display image. It could just be that the AI is slow but, as I said, I keep getting this feeling.
Yes, no real changes to it, but had some questions and wanted to demo it. Layers are in the final product, but I cannot share videos about the final product until it is released on Feb 17.
@@JimNix I am very curious about your opinion. For me, 1.0.0 is nothing more than another beta. No radial filter, no gradient filter, no histogram, no undo/redo, no cloning and stamping, no copying of masks ... Rather sad for an "Official Release". BTW: I don't understand the new layer function at all. Maybe I'm too stupid to understand it, in my opinion it just replaces the "Augmented Sky" tool known from Luminar AI, maybe with more possibilities. Furthermore, I find it quite strange that you are not allowed to publish your opinion before February 17. What is Skylum afraid of?
@@andreask.6872 yep I totally get that. We can't share until it's publicly released, same as previous versions, so no big deal. I do wish it had all the missing features you mentioned, but I expect they are coming soon. That said, it's working really well for me, speedy and stable. Thanks.
Downloaded NEO 1.0 on my W11 PC with no problems so far as to developing 3 RAW 32.6mp files. I have by no means dug down deep in all the tools, that will take weeks, but so far absolutely no hiccups. I must live right or keep my PC up to date in all things as I read so many complaints in new software problems people have. Is this reflective on PC versus Apple?? I have never had a Mac due to my habit of continually updating and getting better hardware incorporated into PC causing a life use time of approximately 10 years. Understand this is not capable with a mac. Hope all these problems go away for those who are experiencing these problems. It's always such an enjoyment when a new digital dark room app works as advertised.
have a plan to do some major updates to the computer once supply and pricing adjusts after decline of the C19 issues. However even with a decent W10 Pro system, I had issues in the past but did an early order of NEO. Have to moved to W11 as I want to watch comments for a bit and then install Pro on the new machine which will be rather expensive.
Hi Jim I have done split toning in the past, though I think it is rare when I use it. Honestly, I am a fan of Nik software and mostly for their white neutralizer. I have not found that in either ON1 nor the Neo or earlier Luminar. So while I might start playing in ON1 or Luminar, I will take in to Nik for the white neutralizer. With you beach scene, I was thinking that neutralizing the whites is probably warranted. Maybe you can correct me if I am wrong about the ability of the other two softwares to neutralize whites?
I downladed 1.0. The sliders seem a bit slow on reaction. Also the layers tab is a bit confusing. reset to original is in the upper menu which is confusing. Havent tried adding my own texture etc. It would be nicei if you created a tutorial on layers and I would love your comments on slow sliders. maybe you have to go to max then back off for better response?
Hi James and I have not seen slow sliders at all, it has been working great for me. I will cover Layers in a video once the product is officially released. Thanks!
@@JimNix used split toning on a winter bland photo to make subtle changes on a half macro dried up something looking like blooms and it worked well. Thanks for that video
Jim: I always enjoy your informative tutorials, and look forward to applying what I learn. This morning, I received the 'official' NEO 1.0 release that I, along with about 30,000 others purchased back in September '21. So, I ran the install (Desktop, plus as a plugin in Photoshop CC 23.1). What a complete and total disaster. NEO will install but NOT launch, either from the desktop or from inside Photoshop. I do get a glimpse of their pretty little NEO logo, then nothing. I'm on 64-bit Win10 with 32GB of RAM, a fast, very stable machine. Have uninstalled and then reinstalled NEO. Twice. Same-same. This is the kind of not-ready-for-release vaporware we were mostly used to getting saddled with back toward the end of the last century. Pathetic. Just plain pathetic.
Dominic I also installed the Version 1 release and a lot of things not working, I was so P off with it I did a system restore in windows 10 and that got me back to previous version. I let Luminar know the problems, so it's waiting time again to see what they come up with. I really thought we were out of the dark days lol, but Nope !
I'm really sorry to hear that Dominic and hope you have let them know about your experience. It's worked well for me so I am not sure why users are having different experiences. Thanks for watching and I trust this will be resolved soon so you can enjoy editing with Neo.
Dominic : I see Luminar have sent another update since you last spoke, it is version 1.0.0 9199, I haven't downloaded yet as I don't want to go through another system restore ! I wonder are you still going to wait a while ?
@@whamni Hi Alec. I'm waiting to actually hear directly from Skylum tech support before wasting any more time. It just doesn't seem possible that they were unaware of this bug in the initial release.
Hi Jim, Very disappointed with Skylum for releasing another product without fully testing it out. They did the same when they released Luminar a few version ago. Not very professional. The only reason I continued is that they gave me the next version free. This is not the way to treat your paying customers. Significant number of people with Neo on windows cannot get past the splash page. Even the update has not gone past the splash page. Surprised that you rave about their product
Hi Satya and sorry to hear that has been your experience with it. I did see another update is out today for Windows in case that helps. It has been working fine for me; I have not had any of those problems. But I understand your frustration if it is not working for you.
Hi Jim, the last photo looks really magical in its bluish-green tones. Thanks for explaining how it works, Regards Joe
thanks for watching Joe!
Thanks Jim, helpful tutorial 👍
Cool, glad to hear it Buzz, thanks!
One of the best things I learn from you Jim, is you give reasons for adjusting colors whether warmer or cooler, which is great to explore on how far to adjust the colors (and why), and seasoning to taste. Whether to give photo more mood in tone and color, but not overdoing the saturation. Great education, thanks!
thanks so much Adrian, I appreciate that 🙏🏻
Jim, great tips again, thanks!
thanks William!
Thank you, Jim. another valuable learning experience. For years, I saw no need to learn split toning in Lightroom. Wish I had met you sooner. Now I can visualize great value from using split toning in a variety of subjects.
thanks William and glad you found this one helpful!
Thanks Jim. I like the "why" and "when" explanation of using the tool.
thanks much Tom!
Thanks Jim for the split tone video and the 3 totally different examples. I never use split tone, but have a lot of sunrise/sunset and waterfall pics that could hopefully benefit.
thanks much for watching and hope it helps!
I never really understood split toning, but after seeing your excellent tutorial,I now can’t wait try it out on my next edit. Thanks for sharing Jim.
thanks for watching Ron and glad it helped!
Thanks Jim. I figure out the day is approaching... I mean the final release of Luminar Neo. Nearly 15th Feb and no trace !!!
😊
Hi Jose and it is coming on Feb 17. Soon! 😀
@@JimNix Grrrrrrrreat !. Thanks Jim
@@lookforbeauty1964 yep almost here!
Merci pour ces explications tellement claires!
You are welcome, thank you for watching.
Thanks for another great tutorial.
thanks for watching Lysander!
Thanks, Jim, for another informative video. In particular, I really appreciate you taking the time to give examples of split-tone use beyond just for sunsets (night street scene and waterfall). Going that extra mile in a very succinct way is a hallmark of an effective teacher.
thanks so much Alan, I appreciate the kind feedback!
Thank you. I always find your videos meditating and relaxing.
thank you Brian!
Nice video ! Simple to understand. Downloaded NEO last evening... Let The Fun Begin !!!!!!!!!!!!!!!!!!!!!
thanks for watching Robert!
Great topic Jim, this is one of the tools I didn't have an understanding on. Thanks for covering it.
thanks for watching Bruce!
I enjoyed this video. I didn't really understand how the Balance slider worked in the Toning tab before, so your explanation really helped. And thanks for saying how to remember the direction of the slider with the highlights and shadows buttons.
thanks much for watching Geoff and glad you got something out of it!
I finally downloaded the 1.0 version of NEO today, Jim. So far, so good. I have edited a few photos, trying to use some of the different tools and using some of the workflows that you have been showing us for a while now. I hope you and your family are all doing well. Take care.
Thanks Stephen, glad you are enjoying it so far and more stuff coming here soon. Thanks and hope you and yours are well too!
Good explanation Jim. Slowly starting to experiment with it. Now I just have to remember to use it in the right situations. I think after using it on a few photos I tiink it will be easier to remember.
thanks much Nick and for sure once you use it a bit, you will get super comfortable with it - I appreciate it!
Thanks again Jim!
thanks for watching Vince!
Looking forward to more reviews on Luminar Neo. This was particularly useful as I wasnt familiar with the split toning tool . I can now use it with more purpose.
thanks David and glad it helped!
Hi Jim. Another great video. I was wondering if you will be doing a video on Layers in Luminar Neo. I have the early version and find it extremely slow but is looking as if it will be a good program. Thanks for your very i instructional videos, so easy to understand and follow.
Hi Kris and thanks much, and yes for sure I will cover Layers in a future video. Thanks.
Thanks for this Jim and a lovely image. Finally we got the official program to down load this evening. First impressions as has already been mentioned, I am finding there is some lag in the sliders.
And yes, I also find the layers tab is confusing.
thanks for watching Ken, and I will cover Layers in a video once it is released, and sorry you are seeing some lag, seems speedy as normal for me so far
Thanks much, very illuminating so to speak…
Thank you for watching!
I've been anxiously following your tutorials. I really want to like Neo. Just downloaded the official release version made available to early adopters. It's DOA for me as on export all metadata is stripped out of the image. I guess I can use it as a plugin to another program, like affinity, but I was hoping to have a simple editor to use for the majority of my photo's and only move to affinity for special photos.
Hi Wayne and sorry that is a deal breaker for you, I totally get that. Many people use Lightroom as their main host and manage keywords etc there. Unfortunately the catalog component of Luminar is not very advanced though. Thanks.
@@JimNix I just heard back from Skylum, they will fix the lack of exif data in a future update. To be clear, all EXIF metadata is missing, like the date the shot was taken, the camera used, aperture and shutter speed, everything has been stripped.
@@waynedwilson ok great I'm glad to hear that, thanks for sharing
Hi Jim.
Thanks for that, and to be quite honest, I have never used Split Toning in any of the past Luminar software (I have them all from Luminar 2018). But then again, I am more of a 'hobbyist' rather than a photographer. Add to that, I am not into what you would call the 'Psychedelic' look. What I am trying to get to is the sight I saw when taking the photo, so to that end, I have purchased Neo and subscribed to your Newsletter, so hopefully, with your advice, I can now achieve the look I want......Carry on with the Good Work, Jim!
thanks so much Alex, I appreciate it and hope my videos and newsletter can provide you with some value - thanks much and more soon!
Nice again Jim, to my mind Neo final release is disastrous
I'm sorry to hear that Nigel, hope any issues you are having get resolved quickly. It's been working great for me.
I just downloaded the "official" release for early birders, and so far I cautiously like it. It's missing some things (like dodge and burn) that are promised soon, but at least it works on my system; one of the beta releases didn't, and I was concerned).
I've downloaded it too. Though I have found some 'beta' issues already - make some edits and then try revisting them, Neo gets confused and doesn't render every edit
I can't download on my computer !!! I don't know why.
tanks Theo, glad to hear you are liming it so far and for sure needs some additional stuff, but it's going in the right direction I think
As an early birder I have just got the final version 1.0.0 today and started exploring it. So far the grogramme is working both flawless and fast both on my iMac (late 2013 version) and MacBook (2017 version). Some functions like dodge and burn is still missing. But this function (as well as most of the other missing functions) are promised to come in the next update. Layers is back again from Luminar 4 and I am looking foreward to Jim showing us the use of this function.
Thanks much Jorgen, glad you are enjoying it and for sure I will cover layers in future videos.
@@JimNix Thanks Jim. I am enjoying your Luminar videos very much and hope you will continue to make instructional and very informative videos on the new Neo. So far I have only encountered minor bugs with the final release but some functions and the organisation of the UI is changed frem Luminar Ai, so I suppose we will have to anticipate a learning curve over some time.
@@jrgenlock-andersen1616 thanks for watching and of course I will be making many more Neo videos, coming really soon 😀
ANOTHER STUNNING EPISODE JIM!
The way you explain and gives examples, has helped me tremendously.
Regarding the first photo, if you use golden hour, would it help pop the sunset?
Havagooday mate
Greg
Thanks much Greg, I appreciate that and glad you enjoyed this one. Yes for sure Golden Hour would help a sunset. I use it on nearly every sunset photo LOL. It's certainly among my favorite filters. Thanks!
On luminar Neo I don't see my histogram, I do see the diagonal white, red, green.blue. But I don't see the high and low peaks. Where can I find them on Luminar Neo. Gr, Eduward Hooogervorst
There is not a histogram in Neo at this time, but in the back of Curves you can see one. Thanks.
Hi Jim. do you know houw to save a preset that is created by yourself? I use Luminar NEO but i can't find it
Hi Bert and sadly that is not in Neo yet. I will be covering this in a video soon. So you are not missing it, Neo is missing it. 😀
nice vid, noticed, when you import a transparent png on a new layer it imports it as a solid object... :)
ah yeah, it doesn't support transparent png at this time, hopefully in the future
Great tutorial. You did a great job of showing how the various sliders impact the result. One Question: I notice that you seem to use Split Toning on the entire photo. Would it ever make sense to apply Masking and use it in only a portion of the photo?
Hi Steve and thanks for watching. Yes for sure, it could make sense to mask in split toning although admittedly it's not something I do much. But in the beach sunset photo I showed, it could make sense to mask the warmer tones into the sky only and not have it hit the water, for example. Thanks!
When is release day luminar neo? Thanks
Feb 17
oh that what it does ... okay whats next ... do colour harmony .. haha
For sure I will cover Color Harmony in depth in a future video. It's an incredibly powerful color adjustment tool. Thanks for watching.
@@JimNix thanks for doing it haha.
@@azymighthh6835 you bet, it's on the list
I have the new Neo and I hate to bother you about this but how do I open a single image? I do not want to "catalogue" everything...My other concern is that Skylum is making the same mistake that photoshop did years ago. The actual image on my laptop screen is only 600 by 800 pixels displayed. The math for adjustments only needs to be done on this small image, not my 4000 by 6000 raw file every single time I change something. Are we SURE that they are not mathing the whole file? And I can't seem to shake the feeling that when I change the color temp for instance all the adjustments are made all over again from the first to last. The color temp adjustment could just be applied to the small display image. It could just be that the AI is slow but, as I said, I keep getting this feeling.
I too just downloaded NEO, but it won’t launch. Have any of your followers have this issue? No help from Skylum as yet.
The same thing happens to me.
Maurice, I posted about this non-launching 'feature' above as well. A profoundly retarded initial release.
There was a patch that was issued for WIN, maybe that would help? It's worked fine for me on my Mac.
@@JimNix No that did nothing for me. I'll have to get a hold of Skylum support. Thanks anyways.
@@mauriceprokaziuk337 ok sorry to hear that
look very similar to Luminar AI split toning what we don't see is the Layers we promised to have. the Layer disappeared from the NEO ???
Yes, no real changes to it, but had some questions and wanted to demo it. Layers are in the final product, but I cannot share videos about the final product until it is released on Feb 17.
@@JimNix I am very curious about your opinion. For me, 1.0.0 is nothing more than another beta. No radial filter, no gradient filter, no histogram, no undo/redo, no cloning and stamping, no copying of masks ... Rather sad for an "Official Release".
BTW: I don't understand the new layer function at all. Maybe I'm too stupid to understand it, in my opinion it just replaces the "Augmented Sky" tool known from Luminar AI, maybe with more possibilities.
Furthermore, I find it quite strange that you are not allowed to publish your opinion before February 17. What is Skylum afraid of?
@@andreask.6872 yep I totally get that. We can't share until it's publicly released, same as previous versions, so no big deal. I do wish it had all the missing features you mentioned, but I expect they are coming soon. That said, it's working really well for me, speedy and stable. Thanks.
Downloaded NEO 1.0 on my W11 PC with no problems so far as to developing 3 RAW 32.6mp files. I have by no means dug down deep in all the tools, that will take weeks, but so far absolutely no hiccups. I must live right or keep my PC up to date in all things as I read so many complaints in new software problems people have. Is this reflective on PC versus Apple?? I have never had a Mac due to my habit of continually updating and getting better hardware incorporated into PC causing a life use time of approximately 10 years. Understand this is not capable with a mac. Hope all these problems go away for those who are experiencing these problems. It's always such an enjoyment when a new digital dark room app works as advertised.
Thanks Charles, glad you are enjoying it so far. I am on a Mac and it's worked great for me for sure. Thanks for watching!
have a plan to do some major updates to the computer once supply and pricing adjusts after decline of the C19 issues. However even with a decent W10 Pro system, I had issues in the past but did an early order of NEO. Have to moved to W11 as I want to watch comments for a bit and then install Pro on the new machine which will be rather expensive.
Hi Jim
I have done split toning in the past, though I think it is rare when I use it. Honestly, I am a fan of Nik software and mostly for their white neutralizer. I have not found that in either ON1 nor the Neo or earlier Luminar. So while I might start playing in ON1 or Luminar, I will take in to Nik for the white neutralizer. With you beach scene, I was thinking that neutralizing the whites is probably warranted. Maybe you can correct me if I am wrong about the ability of the other two softwares to neutralize whites?
I downladed 1.0. The sliders seem a bit slow on reaction. Also the layers tab is a bit confusing. reset to original is in the upper menu which is confusing. Havent tried adding my own texture etc. It would be nicei if you created a tutorial on layers and I would love your comments on slow sliders. maybe you have to go to max then back off for better response?
Hi James and I have not seen slow sliders at all, it has been working great for me. I will cover Layers in a video once the product is officially released. Thanks!
@@JimNix Since I have 1.0 downloaded I thought it was an official release. It is not beta anymore
@@jamessulester yes v1.0 is the official product, it is no longer beta. I will make videos about v1.0 once they launch publicly.
@@JimNix used split toning on a winter bland photo to make subtle changes on a half macro dried up something looking like blooms and it worked well. Thanks for that video
@@jamessulester oh awesome glad you got something out of this one!
To bad i am getting lots of luminar neo bugs and freezes, even crash, and its slow now not so fast like at the beginning of the first update :(
Hi Pedro and sorry to hear it is running slow for you. It has been quick for me so far. They did issue a patch for PC in case that helps. thanks
Lol “ All Caps kinda love”
haha well it is true 😀
The new release is way buggy. I'll wait for a couple of weeks before using it again.
I'm sorry to hear it has been buggy for you and hopefully that gets resolved quickly.
I take it you are using Windows 10 ?
UNe version 1.0 est sortie aujourd'hui pour les insiders, ce n'est pas celle dont vous parlez.
Thanks Philipps and yes I am aware. I cannot provide anything for public consumption until it is officially released. thanks
@@JimNix ha ok je comprends ! Embargo jusqu'au 20 février ... Cette fois , ce sera un must ! patience donc.
@@philippecaron2058 Feb 17 actually so coming pretty soon! 😀
Jim: I always enjoy your informative tutorials, and look forward to applying what I learn. This morning, I received the 'official' NEO 1.0 release that I, along with about 30,000 others purchased back in September '21. So, I ran the install (Desktop, plus as a plugin in Photoshop CC 23.1). What a complete and total disaster. NEO will install but NOT launch, either from the desktop or from inside Photoshop. I do get a glimpse of their pretty little NEO logo, then nothing. I'm on 64-bit Win10 with 32GB of RAM, a fast, very stable machine. Have uninstalled and then reinstalled NEO. Twice. Same-same. This is the kind of not-ready-for-release vaporware we were mostly used to getting saddled with back toward the end of the last century. Pathetic. Just plain pathetic.
Dominic I also installed the Version 1 release and a lot of things not working, I was so P off with it I did a system restore in windows 10 and that got me back to previous version.
I let Luminar know the problems, so it's waiting time again to see what they come up with.
I really thought we were out of the dark days lol, but Nope !
I'm really sorry to hear that Dominic and hope you have let them know about your experience. It's worked well for me so I am not sure why users are having different experiences. Thanks for watching and I trust this will be resolved soon so you can enjoy editing with Neo.
Dominic : I see Luminar have sent another update since you last spoke, it is version 1.0.0 9199, I haven't downloaded yet as I don't want to go through another system restore !
I wonder are you still going to wait a while ?
@@whamni Hi Alec. I'm waiting to actually hear directly from Skylum tech support before wasting any more time. It just doesn't seem possible that they were unaware of this bug in the initial release.
@@artsgroup01 Well you know what they say, if it's made on Monday morning or Friday evening ! lol
there's the Mac version and the Windows version ! 😂
Hi Jim,
Very disappointed with Skylum for releasing another product without fully testing it out. They did the same when they released Luminar a few version ago. Not very professional. The only reason I continued is that they gave me the next version free. This is not the way to treat your paying customers.
Significant number of people with Neo on windows cannot get past the splash page. Even the update has not gone past the splash page.
Surprised that you rave about their product
Hi Satya and sorry to hear that has been your experience with it. I did see another update is out today for Windows in case that helps. It has been working fine for me; I have not had any of those problems. But I understand your frustration if it is not working for you.