How to Automatically Send Shipment Tracking Details To Customers From Shopify | WhatsApp Automation

Title: How to Automatically Send Shipment Tracking Details to Customers from Shopify
Description:
Automatically sending shipment tracking details to customers from Shopify via WhatsApp enhances customer experience by keeping them informed about their order status. This can be achieved using automation tools like Zapier to connect Shopify with WhatsApp.
Steps to Set Up Automatic Shipment Tracking Notifications:
Set Up WhatsApp Business API:
Ensure you have access to the WhatsApp Business API. Sign up with a WhatsApp Business Solution Provider if you don't have access.
Create a WhatsApp Template Message:
Create a template message in your WhatsApp Business API for shipment tracking notifications. Ensure this template is pre-approved by WhatsApp.
Connect Shopify to WhatsApp via Zapier:
Log in to your Zapier account or create a new one.
Click on "Make a Zap" to create a new automation workflow.
Set Up the Shopify Trigger:
In the trigger app search bar, type and select "Shopify."
Choose the trigger event "Fulfillment Event" which is triggered when an order is fulfilled or a shipment is created.
Connect your Shopify account and select the appropriate store.
Configure the trigger to pull in the necessary data for the order and shipment.
Test the trigger to ensure it correctly pulls in fulfillment data.
Add an Action to Send a WhatsApp Message:
In the action app search bar, type and select "Webhooks by Zapier."
Choose the action event "Custom Request."
Set up the action:
Method: POST
URL: Your WhatsApp Business API endpoint for sending messages.
Headers:
Content-Type: application/json
Authorization: Bearer YOUR_API_TOKEN
Data: Construct the JSON body of the message, including variables such as the customer’s phone number, order ID, tracking number, and the template message ID.
Test and Activate the Zap:
Test the action to ensure the WhatsApp message is sent correctly when a shipment is created in Shopify.
Once testing is successful, turn on your Zap to activate the workflow.
Contact for Further Assistance:
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#WhatsAppAPI
#ShopifyIntegration
#ShipmentTracking
#WhatsAppAutomation
#OrderFulfillment
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