2016 Audi Q3 Panoramic Sunroof will not close or open

My sunroof would not close. Tried to find anything online to diagnose the problem. Couldn’t locate anything so I figured it out myself. Made this quick to the point video.

[@nomadicnomadic5822]

This actually works! I took the cover and white part off(squeeze the whiteboard forward and pullout the back part generally, the metal clip is easy to break, so I go with the back end white plastic part( two arrows) after fully took part the white board, I use the back of screw driver and hammer the motor several times, make sure not damage the motor so I use the soft part of the screw driver just enough to give the motor some concussion, then the sun roof fully functionally😊😊😊😊😊😊😊

[@mikepeace6694]

Did the motor make 3 faint clicks when trying to open the sunroof?

[@tyronvangreunen]

My sunroof isn’t working either. Switch does nothing. When I scan car codes with OBDeleven I get three faults all relating to sunroof button (implausible signal, mechanical malfunction and electrical error) when doing live scan and pushing button I see OBDeleven reads the position on switch so I’m guessing that would mean motor faulty? But it confuses me why codes read error with sunroof button.

[@debithibodeaux5990]

my issue isnt the sunroof itself, mine is the sunshade..it slid opened. but now i cant close it, and when i press the button to close or open i hear clicking noise.

[@igfc289]

Hi
By the chance do you know where the sunroof control module is located?

[@Dml7g]

I would also love to know where this is

[@paultrevino8462]

Was it the switch or the motor ?

[@RPM_Tech]

Motor

[@mounir1670]

Thanks for you vidéo ! It was verry cool for me ✅

[@fluffmeister21]

Would love to know what the problem was... having similar isssues

[@RPM_Tech]

Sunroof motor went out, hit it with a screwdriver and it started working again. Hasn’t stopped since

[@YungJosh50]

FREE FIX (HOPEFULLY!?) For those it may help, I got lucky here's my case...
[TL;DR: I Hit the sunroof motor with a screwdriver and palm strike to free it]
I have 2017 Audi Q3 with a Panoramic Sunroof Not Working (stuck in fully closed position).
Issue & Symptoms: Glass stuck fully closed, Operating sunroof control switch yielded Zero Glass Movement and only a "click" (relay contact?) to each input.
>First: I did the reset/relearn procedure, basically you the hold the switch closed for 30 seconds and allow the motor & roof assembly to exercise and learn its position.
>>Note: had a series of clicks as if BCM was trying to command it to open/close/tilt but no glass movement thus hinting: motor unresponsive. This indicates to me switch is energized, motor
•Underdash Fuse (#54) OK
>>Second: Pulled the face cover off only. I could not confidently pull the white portion with the switch and pcb without damage, only partially pulled it down and sneaked a long screwdriver and placed it against the motor metal body portion and delivered a few firm palm strikes.
Reassembled and it worked.
Thanks Russell!

[@delgadoluis1292]

Anybody has a clue how to change the switch?

[@maxchenglinjin9192]

But, how to open it

[@laurentnicolashodebar1010]

I have this problem too