If there was a road he would be inundated from Aus. He mentioned St George for Transmissions I found Diagnose Dan for Electronics. Just have to find a body guy
That tracks. I have had such a hard time finding a good mechanic in Arizona that I taught myself how to be a mechanic and do everything on my own cars except A/C and alignments.
This is how you should get information from the customer. Man is a service advisor, parts guy, technician and gets straight to it. I love seeing this level of customer service in the industry 👍
I love the fact that Dave and his repair business is on TH-cam and normal customers are seeing what exceptional customer service looks like.. People are happy to pay, if they see honesty, communication and integrity in this world. Also backed up by high quality work and leadership .. top top shop & team example
Soon Dave is gonna have c130 air drops coming in from other countries to repair their trucks. To say an honest competent man is worth their weight in gold is an insult to the honest man
Several mechanics said it was fuel contamination, but the insurance company says there was no fuel contamination. The insurance company wanted to sweep this under the rug.
I write estimates for an aut insurance company..I've covered numerous fuel contamination claims...so all of you saying insurance this..insurance that are fill of shit
Being an old mechanic and racecar builder I am fascinated by your video's and your shop's ability to diagnose problems. If I wasn't retired I would be heading out to apply for a job just to absorb more knowledge. I love the way you treat customers. Faith in humanity again.
Contaminated fuel isn’t covered under any manufacturer warranty, the customer is responsible for what goes into his fuel tank. There’s no way to know how it got in there or who did it, and everyone who worked on it will deny responsibility. This shows why it’s important to know your vehicle, do your own maintenance, and to have a qualified mechanic that you trust do any work that you can’t handle. There’s a reason why people are willing to travel outside of their region to take Dave their vehicles, honesty, and quality of work.
Yep that guy will learning owning a Cummins means changing that fuel filter twice a year at the very least to keep that from happening. Totally agree with what you said know your vehicle and maintain it yourself.
I still have a warranty on my 2016 🤷🏼♂️ it really depends on your relationship with the dealer you buy from smaller town dealerships will usually go the extra mile for their long term customers
Hi Dave, watching from Australia 🇦🇺 This situation of having to get help from interstate or even overseas is becoming a common practice here in Australia, especially quality diesel tech repairs and tech support, as we have our Cat engines in our trucks done by a quality diesel shop from interstate here in Australia, and also deal with a quality supplier over your in the U.S. to make sure we get what we need, being the right parts, and quality parts we like to run, IPD quality aftermarket engine parts as an example, Cat, Cummins etc etc. Love the channel Dave, your shop and how you run it, is exactly how things need, and should be, sadly it's not always the case Sir, and it's great to see yourself and your team doing what your doing, quality work gets good word of mouth, thanks for the content on the channel Dave, I think it's excellent, and cheers from Australia 🇺🇸🇦🇺👍🏻👍🏻👍🏻
You and your shop are amazing Dave!!! I owned my own auto repair business for 21 years! It took me a while to gain my customers trust! But once I had it I worked hard to keep it!!! Thank you for being am honest thorough repair shop!!
Dave it's awesome how when you speak to your mechanics about a situation they always are on the same page as you when diagnosing issues or recommending repairs to the customers to fix things properly. Good knowledgeable techs guided by an awesome leader.
Good morning Dave and team, I've never met you guy's in person nor over the phone, but thank you for being an honest and trustworthy shop, your operation is the reason you keep customers coming back and making new one's, I have a project I would for you guys to help me with if possible on my 06' mega cab, thank you treating your customers like family, that means alot to me, be safe, wrench by sight and walk by faith, God bless God is Love
Hey Dave, Tim here, i aint a diesel guy at all....i know muscle cars/gasoline engines, but BOY are you on top of shi%!!!....every time i watch one of ur vids, i am DEEPLY impressed with ur candid conduct, and shootin STRAIT to the customer!!....i've commented b4 about ur honesty, and commitment to gettin it done properly.....another example!!...SO PROUD to be a sub'r!!!....we need MORE dudes like you for SURE!!!....GOOD ON YA MATE!!!!
Forensics here. Dave you are our Voice and please don't underestimate that position but your the Guy so do consider things prior to that level of committment but, your the guy to keep these Manufacturers under control, we just don't know enough as you well understand so Thks and Thks. Gen X
Awesome job Dave. I appreciate the compassion you and your team show for the customer. What a shout out for your business that he would drive out from Arizona to your place knowing the issues would be fixed and documented on air even. Great company ethics on display. Good job to all there at Daves.
When he said from Arizona I thought oh must be coming from Flagstaff or somewhere up north like that. To hear that dude drove all the way from Tempe is crazy. Goes to show that if you are a good honest shop, the customer base will always be there and be happy to make the trip.
Totally understand people driving long distances to this shop for help. When my VK56DE finally dies, this shop will change it out. Dave and his crew are for real.
someone did diagnose him properly locally , but he got too many different answers and got disheartened and that led him to Dave, the run home will be a good test for the truck anyway
All I can say is another great honest workmanlike job Dave’s shop! But if I were you I’d engage a full-time headhunter to perpetually recruit the finest techs in the country… a land acquisition/market study guy to find you additional viable locations, and a good general contractor. You could easily do 10x your current volume if you wanted to. The trick (and this is the hard part) is systematizing *everything* and bottling “Dave’s Way” so a regional manager in Phoenix or St. Louis could deliver exactly the same customer experience you guys currently do in Utah. But trust me there is endless demand for truck (especially) repair facilities with your expertise and bedside manner. 90% of your industry is incompetent or dishonest or both. We tradespeople across the USA are sick and tied of it, which is why that gentleman was willing to travel 11 hrs in hopes of getting a professional repair. The culture is the key.
A long time ago now, I drove motor coach. Motor coaches do not have sleeping berths (well, 98% of them anyway). So as a commercial driver, we had to stage driver changes. We all had our chance to ride in a Ford 16 passenger van for drivers only. On one four bus charter, we obviously had four relief drivers. Three of them went into the truck stop to purchase some goodies for the drive home. The fourth stayed at the pump to purchase fuel. He grabbed a gasoline pump for a diesel engine. He managed to put about 20 gallons of gas into a diesel tank. Luckily, he realized his mistake and did not start the van. I was not part of that relief crew. I got into the coach and drove. That was an expensive tank of gas…it could have been a lot worse. The three other drivers were quite angry because not only did they lose a day, but they lost a day of pay as well.
😂😂😂 happens more often than not with coach drivers. We had e-85 in a coach and the driver realized he did it. 2 miles from the shop started back up drove back to us. Left the bus idling ran into the shop freaking out. Like really dude.
Dave you scare the 💩💩 out of me with the either. The small short bursts while cranking not so much but that long burst at the end 😵💫 I have been a diesel mechanic for 40 years and cocaine for diesel’s (either) was something my professors warned us about. I have seen cracked pistons stretched head bolts and on older pre-combustion engines burned pre cups. Love watching y’all.
This is a talent, that breeds talent,ie good mechanics, my heart beats watching this episode, charisma and interactions with the human soul is a must being a mechanic.
Great Jon Dave, You don't imagine how Bad diesel are we using here un Cuba, destroying fuel pumps and etc... That Bad diesel You showed is like B94 gas here jaja. After I Saw your vídeo with the guy from Total seal pistón, My mind blows up. Dealers and brands are true liers. Congratulations, keep going
While everything off of intake good time to install updated heater grid there is issues with factory 50 cent bolt breaking on heater grid and dropping in engine Many bulletins on this issue and videos .. awesome work thanks for posting this video 👍
Many infomercials out there on this you mean. Since the aftermarket intake needed marketing, not very many (if any) discussions about the bolt failure over the ~15 years before that.
@@jeffs2809 many failures waiting to happen on older diesels and some newer Bolt usually hits #5 or #6 cylinder and its game over .. look up heater grid bolt failures On you tube ... Banks has a great solution for this issue I have updated on all my Cummins trucks to banks intake grid update
@@quagmiredavis4117 and yet it was barely mentioned on the forums, Facebook groups or TH-cam in the 15 years before Banks created a new intake horn . 🤔🤷♂️
@@jeffs2809 lordy karen it take some time to figure out how engines no issues Dropping dead quit whining and bitching drink your bud light and you and your boyfriend drive your prius to bar .. this subject over your head and IQ 🤣😁🙀
I’m so glad I went with a new F250 with 7.3 gas engine. Diesels, unless you tow HEAVY OFTEN, are an expensive, overly complex pain in the butt. It’s just not worth it for most people, including myself.
@@nomadbiker4040 You can buy an ENTIRE NEW 7.3 crate engine for $7500. JUST changing injectors and a high pressure fuel pump on a diesel costs twice that amount. It’s not even comparable. And 99% of diesel trucks I see aren’t hauling or towing anything. Diesels are terrible in cold weather, are super heavy and kill payload, cost more to buy and operate, and can be destroyed with a couple gallons of bad diesel or def. If you’re not towing heavy often over long distances diesels are just plain dumb.
@cliffordmontana4562 Agreed though if youre not using the truck to haul heavy youre better off getting a gasser, or maybe if its not towing anything, electric
@ I hear you. I want people to be able to buy whatever they want. I have a Cummins 12v and a compact Kubota tractor with a non-turbo diesel. It’s not like I’m a diesel hater.
Back in my dealer days, I had a rental truck come in, def in fuel. That was a long week of flushing and changing parts. Worst part is, the rental agreement specifically stated that fuel contaminated by def would be paid for by the renter
As someone who lives in AZ as well, I am totally thinking about driving up to Daves shop when my engine goes kaput. 332k miles so far with no major problems. It will die one day though, and mechanics like Dave deserve our greenbacks.
Looks like another happy customer on his way to Arizona. Customer might want to hire an insurance attorney though. Can be expensive up front but worth every penny. They usually reimburse you what you pay them and more if you can win the case. Sometimes insurance companies will just settle your attorney's + repair costs once they see you've gotten an attorney. Which is what happened in one fuel contamination case I had.
And this place is amazing and his technicians are just as as amazing it’s a great place people. This is how Mechanic Shop should be run. This man should be showing people and telling them how to do this.
@@DavesAutoCenterCenterville I always do!!! I found your content fascinating…I knew a local mechanic who was so kind with customers that he even offered payment plans for some of us he was specialized in mufflers repair and also had a crew doing mechanic jobs and he was very appreciated by the community…señor Daniel Dorado he ended up closing his business due to a illness and he was so kind to refer us to a another mechanic shop and they also do estate emissions tests that is required by the state of Texas , I use to go for a repair and I spend hours talking with him about what was going with the vehicle in the lift or in the shop and always joking around about to open a street taco stand for the workers and to attract more customers 😝 lol…Saludos!!! Y’all have a great day and weekend!!!👋😊👋
Dave if the diesel fuel is contained with gasahol it's like what you are seeing in the fuel sample, alcohol will look like water. A diesel engine will not run on a blend of gasoline and diesel fuel. Not sure exactly how much but greater than 10 %. I have used straight no lead gasoline to thin straight number 2 diesel fuel per the manufacturer recommend rate of 1 gallon of no lead gasoline to 10 gallons of number 2 diesel when it's -20 F and they run perfectly. I will say 40 percent and above gasoline and diesel absolutely will not fire up that baby Cummins in that Ram truck. Best of luck, I enjoy your shop vids, God bless you all.
I don’t see any manufacturer of current trucks or diesels recommending any blend with gasoline. Maybe on OLD equipment, but even at that I’d stick with kerosene/diesel blend. While I can assure you that a gas/diesel blend WILL run in my 17 Ram, I can also guarantee you it was not right. I got contaminated fuel at a gas station & noticed a different sound, esp under load, from the engine. Sounded very much like detonation if I added more than 1/3 throttle. I have no idea how much gas was in the diesel, not enough to readily ignite with a flame like gas, but I could definitely smell it. It would take about a day to melt through a styrofoam cup. I drained about 25 gallons of that diesel/gas mix out & will be cutting it with a lot more diesel for use in farm tractor.
@@jeffs2809 GM recommend it for all of their 2 cycle engines, same as Cat, Cummins, Navistar. K 1 also works. Diesel fuel contains paraffin, when cold weather hits the paraffin drops out of suspension. No lead gasoline keeps the paraffin in suspension, allowing it to pass through the filters on its way to the pump. When there isn't K1 available and you want to keep running it's an alternative when fuel filters plug with paraffin, Waxing. It's your choice if you live in a warm climate you have nothing to worry about. K1 is refined more than number 2 fuel oil. Did you ever try a Coleman lantern that burned no lead gasoline ? Coleman lantern fuel, no lead gasoline exactly the same, why pay double the price to say Coleman ? Same with K1 for $30 dollars for 5 gallon. I assume that you're an Engineer and make that professional, "it's not correct " with some experience. Good luck with your project truck. Did someone put bio Diesel in the Ram? I almost missed what you said about the fuel eating a hole in the styrofoam cup ! When making bio Diesel from used fryer oil they add sulfuric acid, maybe that explains what is going on with the fuel system in your Ram. I have heard some bad stories about soy Diesel used it trucks. Alge grows in the fuel system over time. I have used a little soy oil in my old truck, it was the best mileage I ever got, 28 mpg with a 92 ,Navistar 7.3 non turbo. Don't have that old truck now. 500,000 on that old Ford. 1 set of aftermarket sleeves and boring the block and align boring the sleeves.
@@danthurman9076 the styrofoam cup “test”. Diesel won’t eat through one, gas will. More gas in the diesel, the faster it eats through the cup. I’m 100% sure the station got gas dumped in their diesel tank. There’s never been any biodiesel in the truck beyond what is sold commercially, so 5-10% blend. I think that’s as high as they go anywhere around me. The Ram is fine, as far as I can tell, after getting the gas/diesel blend out of it. It’s possible that a lot of people wouldn’t have even noticed the change in engine sound. Especially with the sound deadening in newer vehicles. No engineer here, just know how tight the tolerances are on modern diesel fuel systems. Couple that with the finicky emissions equipment and it sounds like a recipe for problems. I haven’t looked, but I really can’t imagine an engine manufacturer recommending adding gas, especially @ up to 10:1 blend for their diesel engines.
When we blend fuel it's for cold weather only. Today we have many additives, PS, PS911,are 2 that I am familiar with. Power Service. Howes is another but I have never used it. 10 % no lead with 90% number 2 will never damage the engine, injection pump,injectors. Coconut oil works great as a substitute for number 2 diesel. You will find that the engine will not fire with 40% or more gasoline mix in diesel fuel, I don't know why but the engine looses power and then just dies, crank and crank but no fire. It maybe vapor lock or something like that. Gasoline boils off fast compared to diesel. Did you ever cool off a 6 pack of Miller Lite in a bucket with a gallon of gasoline ? Nice and cold ready to drink. Not only is gasoline a fuel but also can be used as a coolant. 10 percent number 1 Kerosene will blend the fuel to around 28 to 30 below zero temperatures. Maybe you have a steady supply of K1 but the only way I buy it is in a 55 gallon drum. Yes some hardware stores have 5 gallons at a time if they are open. I have never seen a modern truck stop have K1 for sale at all, normally in winter time they sell blended fuel but be careful because it may not work at negative 20 or beyond. Yes the more K1 you add the fuel mileage drops, same as no lead gasoline. So if you are going into cold weather and want to avoid problems fill your tanks with straight number 1, then add blended road fuel and everything should be peachy. I always keep a 2 gallon jugs of no lead gasoline on board, cheap insurance you might say. Enjoy your truck man.
I'm an insurance adjuster. NEVER start work before you get approval from your insurance company. EVER. Thats a quick way to have way more out of pocket.
Yes but.... Seems like the insurance company is trying to cover this up. Which I'm sure is just business as usual, but it's fraud. Three out of four people say it's a fuel issue and the insurance company is like nah.... Typically going to hold up in court
normally yes, but he already checked with them and they said nothing was wrong. he needs the truck fixed and insurance already declined so now it’s bad faith or negligence on whoever inspected it.
Those fuel systems are not cheap. I went through the same thing with 6.7 powerstroke. I had a contaminated fuel system, and it was an uphill battle with the insurance company, but after 3 months of back an forth arguments, they finally paid for my new fuel system.
Hello 1BigMistake! I have a 2017 Range Rover with all of the same issues. When you filed the claim what was the Claim called? Looks like I may have to do the same. Thanks!
This happened to my F250 when it was almost brand new. DEF in the system. Insurance covered it. Complete new fuel system and injectors and tank - $10K. Had to wait over a month due to Ford not having replacement parts - apparently putting the DEF fill next to the fuel fill caused many to have the issue so it was way back-ordered.
Hey just a heads up as someone who works on these trucks all day, always try to use OEM fuel filters, I’ve seen after market filters cause restrictions and cause low fuel pressure to the high pressure fuel pump! Great work tho 10/10!
@thewaywardgrape3838 I believe it's more of where you live raining snow ect vrs say SoCal. And does fuel station owner cover the lids to tanks when raining snowing.
Bad fuel screwed up my BMW 328d. Had to replace high pressure fuel pump, injectors, and a lot more. Insurance covered the $9,500 job. Dealer did the repair. The important lesson: only buy quality fuel at a name brand station that sells a lot of fresh fuel. No brand x. Do not try to save .10 per gallon on unknown brand x. I've had no problems since I've followed that lesson. Common rail diesels do not tolerated shitty fuel.
I had contaminated fuel at a big brand station, with their most premium fuel no less. Sometimes its just a crap shoot and these things happen. Luckily in my case it was only 3 injectors that needed replacing and VW covered it under extended warranty (this was in Europe).
Videos like these make the gas hd truck look more appealing to me , been in the market to upgrade my f150 for more payload . My options are spend $45k + for a used diesel out of warranty or buy a new one for $60k plus …. Idk but that extra $10k I’d spend on a diesel can buy a lot of gas , plus no worries when I’m towing with the family from Ohio to Tennessee with any dpf jssues
I know in the past here in Albuquerque I think it was or maybe it was in Texas a couple of gas stations a truck went to dump what he thought was Diesel wound up being gasoline into the diesel tank contaminating diesel. Also, it’s happened the other way around they’ve dumped truckloads of diesel Into the gas tanks at gas stations as well which has happened a few times which is created a lot of headaches for customers which ruin some engines, what a headache for your customer of course dealerships will always claim contaminated fuel to get away from doing Warranty work.
If I was anywhere near you guys I would take my 2018 harvest edition dually cummins for work. I'm in northern British Columbia Canada 🇨🇦. When go go to do our rv trip through the states, I'll for sure stop in 👍
I had a similar situation last year with a Cummins 5.9l powered Iveco EuroCargo truck. It proved to be a major headache, but the parts are easy enough to assemble, including the injectors. Expense to fix though.
Seems like they made a lot of assumptions and threw a lot of parts at an issue. Were the injectors, lift pump, or CP3 pump tested? Seems ridiculous to just start throwing parts at it.
This is the standard repair for fuel system contamination on a diesel, especially if you think it’s caused by DEF. In a dealership environment, they require full replacement so that you have some sort of warranty afterwards. Possibly Dave has the same requirements at his shop. If you’re doing the work yourself you might get by with draining fuel and changing the filters, but the crystallized def could have done who knows what to the high pressure pump. Also, if those contaminants damaged an injector enough to cause it to hang open, really bad things could happen.
Proper fuel quality and ahead of schedule maintenance interval is so important for the health of a diesel. In Europe we have biodiesel mixed with normal diesel (B7 - B10 = percentage average, so can be low or high number), this makes my Honda diesel run poorly. Major brands are ok, these use a lot of additives to raise the cetan levels and counter the effects of bio mix. Getting white label diesel is a big no because you have no way of telling if the fuel is even of consistent grade. My father was a chemical engineer and 40 years in marine/maritime diesel industry. Water contamination is not that bad for diesel but lack of lubrication will damage pumps and injectors very fast. So watch out for "white label" diesel which often is mixed with old batches fuel and sometimes even with liquid chemical waste / residue of (marine) slop tanks. I only get Aral (germany only) / BP ultimate which is not mixed with biofuel. Yes it is pricier, but fuel is never cheap in Europe. The engine runs so smooth on this juice it is unbelievable. Note that in south of Europe regular diesel at the gas station may say B7 but many times it is not mixed. The smell is different and the diesel seems more "greasy" when rubbed between two fingers. The add on price for decent fuel and proper maintenance is peanuts compared to hefty repair bills.
Been watching your TH-cam shorts for a minute now man and ive subscribed to your chanyabout 10 mins ago your work is abserluetly awesome i must say you got me subscribed for surw man you seem a good honest fella with some years of experience fella looking falward to watching more man for real! ✨👌✨👌✨👍👍👍
This makes me want to install a lock on a diesel fuel cap when I get one. This is stupid. Dont ever touch my fuel system. Ill do it myself. Had W124 603 Turbo Diesel, never ever had an issue with fuel system.
@@opendstudio7141 gasoline is the same, sometimes you get alot of water in it they just don’t mess up as bad they can though if there is enough. Stations actually add water it’s a thing to boost profit
It's not that 'someone' is putting the crap in your tank, you're putting it in, because the fuel storage tank at the station is contaminated. This is a common issue across the country.
Question for you, why does it need injectors and a pump? Does having water or DEF going through those ruin them? Can’t you just flush/clean them out too?
Few years ago we had a 50 liter boat engine smoking white. Senior tech said engine bad. Brand new engine installed and no start and smoking still the same. Sooo I get the call to assist and following standard steps we tested the fuel as proto call and found red red engine coolant in the 300 gallon fuel tank. Replaced fuel system components and fired right up. Total cost of a bad diagnosis, 800,000.00
Ive got questions about this repair. You replaced many expensive parts like injectors, high pressure pump for example and these parts are expensive but both parts are possible to diagnose for performance so would'nt it be good reason to test all things before replacing them? Im asking because this is expensive repair but possible you have been throwing away healthy parts. But I do understand that you have obigations to make 100% fix of the problem and replacing all fuel parts surly fixes the problem for good.
There’s people out there that have no clue about engines in general let alone diesels. If you’re new to diesel engines, never ever EVER buy fuel from those little hole in the wall gas stations with one or two diesel pumps. Plan your fueling ahead of time and use the stations that have a high volume of semi trucks stopping for their fuel. Those little places often have fuel sitting in their tanks for months between deliveries. Just sitting there deteriorating, developing algae contamination, picking up water content, etc.
Dave, I’m a 26 year old guy who’s passionate about detailing cars. I love seeing something nasty turn into something that’s beautiful to look at. I see your business and want a shop that’s as professional as yours one day. What is some advice that you can give me about starting a business from the ground up?
I don’t know about you guys but I’m like what the heck I’m impressed with that tow rig The Hemi pulling a trailer with a Cummins on top lol Especially driving all those hours 👍🏽
Dave, just a tidbit of info on these newer diesel trucks. I'm sure by now you're aware of the horrendous CP4 design, causing them to self-destruct and contaminate everything on the high side of the fuel system. When folks take their trucks to the dealer to have them repaired under warranty, some dealerships are pouring foreign matter (water, DEF, particulates) into the fuel tank and telling the customer they have contaminated fuel so they don't have to make the repairs under a warranty claim. This might not have been the case for this customer, just something to keep in mind for the future.
I can remember 31 years ago when I was doing work experience at a local mechanics workshop & a customer drove in a 1978 Chrysler Valiant Regal which was Australian built & it was fitted with the 318 cubic inch Hemi V8 engine, well, someone decided that they would put sugar in the fuel tank. From what I am told the fuel dilutes the sugar then it caramelises then it turns into a toffee like substance which can cause engine damage including seizure. They had to remove the fuel tank, get our local radiator specialist to flush the tank, refit the fuel tank then refill it with clean fuel !
nice video, i am wondering since he had oil change done, was it done at a fast lube change place. some of them place's top off fluid levels, could it got DEF. in the fuel tank then.
I think going to abother state to fix your truck was a bit much, the dealer had the correct diagnosis but shouldve took the truck to a reputable diesel shop and had a second opinion. Hopefully insurancesl covers this and Dave ya'll did a great job.
Wow, this guy loves his truck 🚚. I get my ways from my grandfather as well. Most would trash the truck and or car and get a new vehicle. I am mentally speaking this guy! Ive totally done this. And still driving my 2006 h3 hummer.
Ouch! Got oil changed and fuel filter changed, about when did he get the bad fuel? Maybe someone else put the junk in his tank? You mentioned that some bolts were missing from the particulate filter obviously this was after the bad fuel no start problem due to the truck sitting around not being used. Nice catch. Total cost sounds like $40,000 I mean cleaning the fuel system replacement of the injectors, fuel lines, fuel filter, low pressure fuel pump, high pressure fuel pump. Did you argue with the insurance on his behalf?
I know you guys focus your youtube videos on diesel stuff mostly but I'd love to see what's goin on with that beautiful '94-96 Caddy Fleetwood in the back!
Every 6.7 Cummins customer Dave should check the grid heater Bolt. It would be a huge disservice to have this customer drive off in 2 weeks later that bolt fail and destroy his engine. Surely you know about this problem Dave...
I think they’ve probably had a few of those jobs come in. Mostly with higher miles. Easy fix is the monster ram intake from Banks. It’s a very known issue on these I think they’ll check. We have engines come into the shop with a lot more miles in bigger trucks and that’s not an issue. I think Chrysler is putting too much power to the bolt causing the issue. The 6.7 in the Chrysler is different from the ISB6.7. Tuned different, & a few minor changes.
Most of the issues are after work has been done on the engines and the bolt has been loosened and not torqued properly. If it is too loose it’s resistance goes up and it starts to arc.
I think, if someone were to do a study, they’d find that the concerns about the grid heater bolt failure increased SIGNIFICANTLY when a new intake horn needed to be marketed by releasing several infomercials on TH-cam. I might have heard of 1 or 2 instances of the bolt failing in the roughly 15 years the 6.7 has been out, definitely not to the extent it would appear to be in the past couple years since the $1000+ “fix” started being advertised. Another company, BD diesel I think, is now advertising a fix. Theirs appears to retain the existing heater & manifold but reworks the connection(s). I think it’s around $300, but not sure.
It's tough when you have to drive to another state to find a mechanic you can trust
To be fair, the dealer had the correct diagnosis. They said it was contaminated fuel all along
Or can do the work correctly.
He wanted another opinion. Probably wanted to make a trip up north too
If there was a road he would be inundated from Aus. He mentioned St George for Transmissions I found Diagnose Dan for Electronics. Just have to find a body guy
That tracks.
I have had such a hard time finding a good mechanic in Arizona that I taught myself how to be a mechanic and do everything on my own cars except A/C and alignments.
This is how you should get information from the customer.
Man is a service advisor, parts guy, technician and gets straight to it. I love seeing this level of customer service in the industry 👍
Appreciate that! And a great customer makes it all flow much more easily
I love the fact that Dave and his repair business is on TH-cam and normal customers are seeing what exceptional customer service looks like.. People are happy to pay, if they see honesty, communication and integrity in this world. Also backed up by high quality work and leadership .. top top shop & team example
Soon Dave is gonna have c130 air drops coming in from other countries to repair their trucks. To say an honest competent man is worth their weight in gold is an insult to the honest man
😂that's a good one - c130 air drops
I’m about to c130 a Jag from Ohio just cause Dave loves working on Jags so much!!!
Parachutes will be supplied on an exchange basis.
I'll be driving my truck up there from Texas for up grades to my 2017 6.7 cummins.
Dylan is a hell of a technician....he rocks these out like nothing makes it look and sound so easy. Another satisfied customer 5 of 5 ⭐⭐⭐⭐⭐
Definitely a solid wrench for sure!
Typical insurance to say "nothing's wrong".
100% ! They'll probably raise his rate just for the phone call.
Several mechanics said it was fuel contamination, but the insurance company says there was no fuel contamination. The insurance company wanted to sweep this under the rug.
Does insurance even cover negligently putting DEF or something obviously not diesel in the diesel fuel filler neck?
I write estimates for an aut insurance company..I've covered numerous fuel contamination claims...so all of you saying insurance this..insurance that are fill of shit
@@scooters_z2817 So why did his insurance tell him it wasn't contaminated when it actually was?
Being an old mechanic and racecar builder I am fascinated by your video's and your shop's ability to diagnose problems. If I wasn't retired I would be heading out to apply for a job just to absorb more knowledge. I love the way you treat customers. Faith in humanity again.
Dave, if you hadn't become a mechanic you would have made a damn good detective
😂👍
It would be cool to have that fuel analyzed to know exactly what was in it.
Well, they said that it was a DEF fluid (aqueous urea solution)
🎯
Dave’s interaction with customers really shows how honest of a man he is!!
Contaminated fuel isn’t covered under any manufacturer warranty, the customer is responsible for what goes into his fuel tank. There’s no way to know how it got in there or who did it, and everyone who worked on it will deny responsibility. This shows why it’s important to know your vehicle, do your own maintenance, and to have a qualified mechanic that you trust do any work that you can’t handle. There’s a reason why people are willing to travel outside of their region to take Dave their vehicles, honesty, and quality of work.
Yep that guy will learning owning a Cummins means changing that fuel filter twice a year at the very least to keep that from happening. Totally agree with what you said know your vehicle and maintain it yourself.
@@Hellcat71782Warranty is typically 10 years or 100000 miles which ever is first and his truck is under 10 years and at 40k miles.
@@GoatzombieBubbawhich manufacturer is ten years factory? I’ve only seen factory extended warranties go that long
I still have a warranty on my 2016 🤷🏼♂️ it really depends on your relationship with the dealer you buy from smaller town dealerships will usually go the extra mile for their long term customers
Only use trusted fuel sources. Like Kwik Trip.
Hi Dave, watching from Australia 🇦🇺
This situation of having to get help from interstate or even overseas is becoming a common practice here in Australia, especially quality diesel tech repairs and tech support, as we have our Cat engines in our trucks done by a quality diesel shop from interstate here in Australia, and also deal with a quality supplier over your in the U.S. to make sure we get what we need, being the right parts, and quality parts we like to run, IPD quality aftermarket engine parts as an example, Cat, Cummins etc etc.
Love the channel Dave, your shop and how you run it, is exactly how things need, and should be, sadly it's not always the case Sir, and it's great to see yourself and your team doing what your doing, quality work gets good word of mouth, thanks for the content on the channel Dave, I think it's excellent, and cheers from Australia 🇺🇸🇦🇺👍🏻👍🏻👍🏻
Great feedback - thanks for the share
You and your shop are amazing Dave!!! I owned my own auto repair business for 21 years! It took me a while to gain my customers trust! But once I had it I worked hard to keep it!!! Thank you for being am honest thorough repair shop!!
Thanks - that means alot coming from a shop owner of 21 years 👍
Just bought my first Duramax. Luckily came upon this channel. Only live 2 counties away. So if I have a problem, I know where I'm going.
Dave it's awesome how when you speak to your mechanics about a situation they always are on the same page as you when diagnosing issues or recommending repairs to the customers to fix things properly. Good knowledgeable techs guided by an awesome leader.
Good morning Dave and team, I've never met you guy's in person nor over the phone, but thank you for being an honest and trustworthy shop, your operation is the reason you keep customers coming back and making new one's, I have a project I would for you guys to help me with if possible on my 06' mega cab, thank you treating your customers like family, that means alot to me, be safe, wrench by sight and walk by faith, God bless God is Love
Hey Dave,
Tim here, i aint a diesel guy at all....i know muscle cars/gasoline engines, but BOY are you on top of shi%!!!....every time i watch one of ur vids, i am DEEPLY impressed with ur candid conduct, and shootin STRAIT to the customer!!....i've commented b4 about ur honesty, and commitment to gettin it done properly.....another example!!...SO PROUD to be a sub'r!!!....we need MORE dudes like you for SURE!!!....GOOD ON YA MATE!!!!
Forensics here. Dave you are our Voice and please don't underestimate that position but your the Guy so do consider things prior to that level of committment but, your the guy to keep these Manufacturers under control, we just don't know enough as you well understand so Thks and Thks. Gen X
Awesome job Dave. I appreciate the compassion you and your team show for the customer. What a shout out for your business that he would drive out from Arizona to your place knowing the issues would be fixed and documented on air even. Great company ethics on display. Good job to all there at Daves.
That was so well done.
I realized i had a smile on my face at the end.
You did a great Job and had a happy customer.
When he said from Arizona I thought oh must be coming from Flagstaff or somewhere up north like that. To hear that dude drove all the way from Tempe is crazy. Goes to show that if you are a good honest shop, the customer base will always be there and be happy to make the trip.
Holy crap! Dave your place is gorgeous! What a scenery outside the shop!
Totally understand people driving long distances to this shop for help. When my VK56DE finally dies, this shop will change it out. Dave and his crew are for real.
dude drove 11 hours each way to get his truck fixed. mind blown
Everybody wants make money but nobody knows how to do things that are useful anymore . They all are tactical gamers.
I’d gladly do the same. Quality is very hard to come by.
I 100% would've too, hes pretty advanced with his knowledge on EVERYTHING. Hard find honest and quality shops nowadays
@@JohnSmith-nh9vrWhat a stupid statement. Just making sweeping generalizations like a teenager..
someone did diagnose him properly locally , but he got too many different answers and got disheartened and that led him to Dave, the run home will be a good test for the truck anyway
These videos are much better now that you see the complete repair from the vehicle coming in to it driving out. Another great video Dave.
All I can say is another great honest workmanlike job Dave’s shop! But if I were you I’d engage a full-time headhunter to perpetually recruit the finest techs in the country… a land acquisition/market study guy to find you additional viable locations, and a good general contractor. You could easily do 10x your current volume if you wanted to. The trick (and this is the hard part) is systematizing *everything* and bottling “Dave’s Way” so a regional manager in Phoenix or St. Louis could deliver exactly the same customer experience you guys currently do in Utah. But trust me there is endless demand for truck (especially) repair facilities with your expertise and bedside manner. 90% of your industry is incompetent or dishonest or both. We tradespeople across the USA are sick and tied of it, which is why that gentleman was willing to travel 11 hrs in hopes of getting a professional repair. The culture is the key.
A long time ago now, I drove motor coach. Motor coaches do not have sleeping berths (well, 98% of them anyway). So as a commercial driver, we had to stage driver changes. We all had our chance to ride in a Ford 16 passenger van for drivers only. On one four bus charter, we obviously had four relief drivers. Three of them went into the truck stop to purchase some goodies for the drive home. The fourth stayed at the pump to purchase fuel. He grabbed a gasoline pump for a diesel engine. He managed to put about 20 gallons of gas into a diesel tank. Luckily, he realized his mistake and did not start the van. I was not part of that relief crew. I got into the coach and drove. That was an expensive tank of gas…it could have been a lot worse. The three other drivers were quite angry because not only did they lose a day, but they lost a day of pay as well.
I drove a Mercedes coach for a time, and the MB manual recommended use ⅓ petrol in very cold conditions.
😂😂😂 happens more often than not with coach drivers. We had e-85 in a coach and the driver realized he did it. 2 miles from the shop started back up drove back to us. Left the bus idling ran into the shop freaking out. Like really dude.
Dave you scare the 💩💩 out of me with the either. The small short bursts while cranking not so much but that long burst at the end 😵💫 I have been a diesel mechanic for 40 years and cocaine for diesel’s (either) was something my professors warned us about. I have seen cracked pistons stretched head bolts and on older pre-combustion engines burned pre cups. Love watching y’all.
This is a talent, that breeds talent,ie good mechanics, my heart beats watching this episode, charisma and interactions with the human soul is a must being a mechanic.
Great Jon Dave, You don't imagine how Bad diesel are we using here un Cuba, destroying fuel pumps and etc... That Bad diesel You showed is like B94 gas here jaja.
After I Saw your vídeo with the guy from Total seal pistón, My mind blows up. Dealers and brands are true liers.
Congratulations, keep going
Another "satisfied customer"!. Nice work as usual, Dave & crew😃
That was a really expensive fix. Costing time, confusion, stress, frustration and thousand of dollars.
Great work again from Dave and the team is too bad that this gentleman had to go from Arizona all the way up to Utah to get the true work done.
While everything off of intake good time to install updated heater grid there is issues with factory 50 cent bolt breaking on heater grid and dropping in engine
Many bulletins on this issue and videos .. awesome work thanks for posting this video 👍
Many infomercials out there on this you mean. Since the aftermarket intake needed marketing, not very many (if any) discussions about the bolt failure over the ~15 years before that.
@@jeffs2809 many failures waiting to happen on older diesels and some newer
Bolt usually hits #5 or #6 cylinder and its game over .. look up heater grid bolt failures
On you tube ... Banks has a great solution for this issue I have updated on all my Cummins trucks to banks intake grid update
@@quagmiredavis4117 and yet it was barely mentioned on the forums, Facebook groups or TH-cam in the 15 years before Banks created a new intake horn . 🤔🤷♂️
@@jeffs2809 lordy karen it take some time to figure out how engines no issues
Dropping dead quit whining and bitching drink your bud light and you and your boyfriend drive your prius to bar .. this subject over your head and IQ 🤣😁🙀
I’m so glad I went with a new F250 with 7.3 gas engine. Diesels, unless you tow HEAVY OFTEN, are an expensive, overly complex pain in the butt. It’s just not worth it for most people, including myself.
Fuel contamination could also be an expensive fix for gas engines too
@@nomadbiker4040 You can buy an ENTIRE NEW 7.3 crate engine for $7500. JUST changing injectors and a high pressure fuel pump on a diesel costs twice that amount. It’s not even comparable. And 99% of diesel trucks I see aren’t hauling or towing anything. Diesels are terrible in cold weather, are super heavy and kill payload, cost more to buy and operate, and can be destroyed with a couple gallons of bad diesel or def. If you’re not towing heavy often over long distances diesels are just plain dumb.
@cliffordmontana4562 Agreed though if youre not using the truck to haul heavy youre better off getting a gasser, or maybe if its not towing anything, electric
@@cliffordmontana4562 Sorry. Gotta have my turbo diesel music.
@ I hear you. I want people to be able to buy whatever they want. I have a Cummins 12v and a compact Kubota tractor with a non-turbo diesel. It’s not like I’m a diesel hater.
Good job. Dillon is a great guy, great mechanic does awesome work.
Hopefully discovery doesn’t steal our YT vids! Awesome channel.
I hope so too!
Back in my dealer days, I had a rental truck come in, def in fuel. That was a long week of flushing and changing parts. Worst part is, the rental agreement specifically stated that fuel contaminated by def would be paid for by the renter
As someone who lives in AZ as well, I am totally thinking about driving up to Daves shop when my engine goes kaput. 332k miles so far with no major problems. It will die one day though, and mechanics like Dave deserve our greenbacks.
Excellent content Dave!
Love ya from Sacramento!!
Hello Sacramento! ❤
Looks like another happy customer on his way to Arizona.
Customer might want to hire an insurance attorney though. Can be expensive up front but worth every penny. They usually reimburse you what you pay them and more if you can win the case. Sometimes insurance companies will just settle your attorney's + repair costs once they see you've gotten an attorney. Which is what happened in one fuel contamination case I had.
Have Dave fix you up and let the lawyers sort out the rest! Dave appreciate your honest straight forward no BS style!
And this place is amazing and his technicians are just as as amazing it’s a great place people. This is how Mechanic Shop should be run. This man should be showing people and telling them how to do this.
Hola 👋 señor Dave!!! What a new adventure you have for us today “let’s watch what is going on…Saludos!!!👋😊👋
Hope you enjoyed it!
@@DavesAutoCenterCenterville I always do!!! I found your content fascinating…I knew a local mechanic who was so kind with customers that he even offered payment plans for some of us he was specialized in mufflers repair and also had a crew doing mechanic jobs and he was very appreciated by the community…señor Daniel Dorado he ended up closing his business due to a illness and he was so kind to refer us to a another mechanic shop and they also do estate emissions tests that is required by the state of Texas , I use to go for a repair and I spend hours talking with him about what was going with the vehicle in the lift or in the shop and always joking around about to open a street taco stand for the workers and to attract more customers 😝 lol…Saludos!!! Y’all have a great day and weekend!!!👋😊👋
Great! Now I'm getting addicted to this show. Keep em coming
Dave if the diesel fuel is contained with gasahol it's like what you are seeing in the fuel sample, alcohol will look like water. A diesel engine will not run on a blend of gasoline and diesel fuel. Not sure exactly how much but greater than 10 %. I have used straight no lead gasoline to thin straight number 2 diesel fuel per the manufacturer recommend rate of 1 gallon of no lead gasoline to 10 gallons of number 2 diesel when it's -20 F and they run perfectly. I will say 40 percent and above gasoline and diesel absolutely will not fire up that baby Cummins in that Ram truck. Best of luck, I enjoy your shop vids, God bless you all.
I don’t see any manufacturer of current trucks or diesels recommending any blend with gasoline. Maybe on OLD equipment, but even at that I’d stick with kerosene/diesel blend. While I can assure you that a gas/diesel blend WILL run in my 17 Ram, I can also guarantee you it was not right. I got contaminated fuel at a gas station & noticed a different sound, esp under load, from the engine. Sounded very much like detonation if I added more than 1/3 throttle. I have no idea how much gas was in the diesel, not enough to readily ignite with a flame like gas, but I could definitely smell it. It would take about a day to melt through a styrofoam cup. I drained about 25 gallons of that diesel/gas mix out & will be cutting it with a lot more diesel for use in farm tractor.
@@jeffs2809 GM recommend it for all of their 2 cycle engines, same as Cat, Cummins, Navistar. K 1 also works. Diesel fuel contains paraffin, when cold weather hits the paraffin drops out of suspension. No lead gasoline keeps the paraffin in suspension, allowing it to pass through the filters on its way to the pump. When there isn't K1 available and you want to keep running it's an alternative when fuel filters plug with paraffin, Waxing. It's your choice if you live in a warm climate you have nothing to worry about. K1 is refined more than number 2 fuel oil. Did you ever try a Coleman lantern that burned no lead gasoline ? Coleman lantern fuel, no lead gasoline exactly the same, why pay double the price to say Coleman ? Same with K1 for $30 dollars for 5 gallon. I assume that you're an Engineer and make that professional, "it's not correct " with some experience. Good luck with your project truck. Did someone put bio Diesel in the Ram? I almost missed what you said about the fuel eating a hole in the styrofoam cup ! When making bio Diesel from used fryer oil they add sulfuric acid, maybe that explains what is going on with the fuel system in your Ram. I have heard some bad stories about soy Diesel used it trucks. Alge grows in the fuel system over time. I have used a little soy oil in my old truck, it was the best mileage I ever got, 28 mpg with a 92 ,Navistar 7.3 non turbo. Don't have that old truck now. 500,000 on that old Ford. 1 set of aftermarket sleeves and boring the block and align boring the sleeves.
@@danthurman9076 the styrofoam cup “test”. Diesel won’t eat through one, gas will. More gas in the diesel, the faster it eats through the cup. I’m 100% sure the station got gas dumped in their diesel tank. There’s never been any biodiesel in the truck beyond what is sold commercially, so 5-10% blend. I think that’s as high as they go anywhere around me. The Ram is fine, as far as I can tell, after getting the gas/diesel blend out of it. It’s possible that a lot of people wouldn’t have even noticed the change in engine sound. Especially with the sound deadening in newer vehicles.
No engineer here, just know how tight the tolerances are on modern diesel fuel systems. Couple that with the finicky emissions equipment and it sounds like a recipe for problems. I haven’t looked, but I really can’t imagine an engine manufacturer recommending adding gas, especially @ up to 10:1 blend for their diesel engines.
When we blend fuel it's for cold weather only. Today we have many additives, PS, PS911,are 2 that I am familiar with. Power Service. Howes is another but I have never used it. 10 % no lead with 90% number 2 will never damage the engine, injection pump,injectors. Coconut oil works great as a substitute for number 2 diesel. You will find that the engine will not fire with 40% or more gasoline mix in diesel fuel, I don't know why but the engine looses power and then just dies, crank and crank but no fire. It maybe vapor lock or something like that. Gasoline boils off fast compared to diesel. Did you ever cool off a 6 pack of Miller Lite in a bucket with a gallon of gasoline ? Nice and cold ready to drink. Not only is gasoline a fuel but also can be used as a coolant. 10 percent number 1 Kerosene will blend the fuel to around 28 to 30 below zero temperatures. Maybe you have a steady supply of K1 but the only way I buy it is in a 55 gallon drum. Yes some hardware stores have 5 gallons at a time if they are open. I have never seen a modern truck stop have K1 for sale at all, normally in winter time they sell blended fuel but be careful because it may not work at negative 20 or beyond. Yes the more K1 you add the fuel mileage drops, same as no lead gasoline. So if you are going into cold weather and want to avoid problems fill your tanks with straight number 1, then add blended road fuel and everything should be peachy. I always keep a 2 gallon jugs of no lead gasoline on board, cheap insurance you might say. Enjoy your truck man.
I'm an insurance adjuster. NEVER start work before you get approval from your insurance company. EVER. Thats a quick way to have way more out of pocket.
Yes but.... Seems like the insurance company is trying to cover this up. Which I'm sure is just business as usual, but it's fraud. Three out of four people say it's a fuel issue and the insurance company is like nah.... Typically going to hold up in court
Insurance is a scam. They always dodge out of their responsibilities.
THEN STOP BEING SCAMMERS!
@@MrCPPGha ha
normally yes, but he already checked with them and they said nothing was wrong. he needs the truck fixed and insurance already declined so now it’s bad faith or negligence on whoever inspected it.
Beautiful area to have a shop Dave !! Must love the scenery
Always an outstanding video and presentation.
Those fuel systems are not cheap. I went through the same thing with 6.7 powerstroke. I had a contaminated fuel system, and it was an uphill battle with the insurance company, but after 3 months of back an forth arguments, they finally paid for my new fuel system.
Hello 1BigMistake! I have a 2017 Range Rover with all of the same issues. When you filed the claim what was the Claim called? Looks like I may have to do the same. Thanks!
@@dianeandbrian if you have comprehensive on your policy, then go through that. That's the only way your insurance will pay out.
@@1BigMistakee What type of claim did you file? A contamination claim?
@@dianeandbrian contaminated fuel
Do you know what contaminated the fuel? If you don't mind me asking?
This happened to my F250 when it was almost brand new. DEF in the system. Insurance covered it. Complete new fuel system and injectors and tank - $10K. Had to wait over a month due to Ford not having replacement parts - apparently putting the DEF fill next to the fuel fill caused many to have the issue so it was way back-ordered.
Hey just a heads up as someone who works on these trucks all day, always try to use OEM fuel filters, I’ve seen after market filters cause restrictions and cause low fuel pressure to the high pressure fuel pump! Great work tho 10/10!
Diesel always concerns me, I always put in my box tank then filter it before putting it in any of my machines
Yeah, me too. One cup of water and we're out $10k with modern diesels.
@@OtisFlintno water separator
Really? How crappy is your diesel fuel in the USA!?
@@thewaywardgrape3838 crappy
@thewaywardgrape3838 I believe it's more of where you live raining snow ect vrs say SoCal. And does fuel station owner cover the lids to tanks when raining snowing.
Bad fuel screwed up my BMW 328d. Had to replace high pressure fuel pump, injectors, and a lot more. Insurance covered the $9,500 job. Dealer did the repair. The important lesson: only buy quality fuel at a name brand station that sells a lot of fresh fuel. No brand x. Do not try to save .10 per gallon on unknown brand x. I've had no problems since I've followed that lesson. Common rail diesels do not tolerated shitty fuel.
I had contaminated fuel at a big brand station, with their most premium fuel no less. Sometimes its just a crap shoot and these things happen. Luckily in my case it was only 3 injectors that needed replacing and VW covered it under extended warranty (this was in Europe).
Dave is Literally a Doctor!
Videos like these make the gas hd truck look more appealing to me , been in the market to upgrade my f150 for more payload . My options are spend $45k + for a used diesel out of warranty or buy a new one for $60k plus …. Idk but that extra $10k I’d spend on a diesel can buy a lot of gas , plus no worries when I’m towing with the family from Ohio to Tennessee with any dpf jssues
I know in the past here in Albuquerque I think it was or maybe it was in Texas a couple of gas stations a truck went to dump what he thought was Diesel wound up being gasoline into the diesel tank contaminating diesel. Also, it’s happened the other way around they’ve dumped truckloads of diesel Into the gas tanks at gas stations as well which has happened a few times which is created a lot of headaches for customers which ruin some engines, what a headache for your customer of course dealerships will always claim contaminated fuel to get away from doing Warranty work.
If I was anywhere near you guys I would take my 2018 harvest edition dually cummins for work. I'm in northern British Columbia Canada 🇨🇦. When go go to do our rv trip through the states, I'll for sure stop in 👍
I had a similar situation last year with a Cummins 5.9l powered Iveco EuroCargo truck.
It proved to be a major headache, but the parts are easy enough to assemble, including the injectors.
Expense to fix though.
Seems like they made a lot of assumptions and threw a lot of parts at an issue. Were the injectors, lift pump, or CP3 pump tested? Seems ridiculous to just start throwing parts at it.
Definitely one way to repair it, replace everything. SMH
This is the standard repair for fuel system contamination on a diesel, especially if you think it’s caused by DEF. In a dealership environment, they require full replacement so that you have some sort of warranty afterwards. Possibly Dave has the same requirements at his shop. If you’re doing the work yourself you might get by with draining fuel and changing the filters, but the crystallized def could have done who knows what to the high pressure pump. Also, if those contaminants damaged an injector enough to cause it to hang open, really bad things could happen.
Dave is hands on....love it.
Proper fuel quality and ahead of schedule maintenance interval is so important for the health of a diesel.
In Europe we have biodiesel mixed with normal diesel (B7 - B10 = percentage average, so can be low or high number), this makes my Honda diesel run poorly.
Major brands are ok, these use a lot of additives to raise the cetan levels and counter the effects of bio mix. Getting white label diesel is a big no because you have no way of telling if the fuel is even of consistent grade. My father was a chemical engineer and 40 years in marine/maritime diesel industry. Water contamination is not that bad for diesel but lack of lubrication will damage pumps and injectors very fast. So watch out for "white label" diesel which often is mixed with old batches fuel and sometimes even with liquid chemical waste / residue of (marine) slop tanks. I only get Aral (germany only) / BP ultimate which is not mixed with biofuel. Yes it is pricier, but fuel is never cheap in Europe. The engine runs so smooth on this juice it is unbelievable. Note that in south of Europe regular diesel at the gas station may say B7 but many times it is not mixed. The smell is different and the diesel seems more "greasy" when rubbed between two fingers. The add on price for decent fuel and proper maintenance is peanuts compared to hefty repair bills.
Great video Dave - need a uk 🇬🇧 franchise- keep up the great work
Mans really towed his heavy duty diesel truck 11 hours with the light duty truck. Hemi power baby.
Would love to know what caused this and how it ended up with the insurance. Major kidos to you Dave!
Been watching your TH-cam shorts for a minute now man and ive subscribed to your chanyabout 10 mins ago your work is abserluetly awesome i must say you got me subscribed for surw man you seem a good honest fella with some years of experience fella looking falward to watching more man for real! ✨👌✨👌✨👍👍👍
This makes me want to install a lock on a diesel fuel cap when I get one. This is stupid. Dont ever touch my fuel system. Ill do it myself. Had W124 603 Turbo Diesel, never ever had an issue with fuel system.
It should make you not want a diesel
Put a locking cap on mine. Best $25 I ever spent.
Now I’m paranoid, quart jars and fuel sampling before filling up.
@@opendstudio7141 gasoline is the same, sometimes you get alot of water in it they just don’t mess up as bad they can though if there is enough. Stations actually add water it’s a thing to boost profit
It's not that 'someone' is putting the crap in your tank, you're putting it in, because the fuel storage tank at the station is contaminated. This is a common issue across the country.
Everybody loves you Dave!! Keep the videos coming.
Excellent job, Dave.
Lmao you got me with the “this is the urine sample” 😂
This is getting good already
Hey Dave I really enjoy your videos very informative, I one question what's the best fuel additive, I have 18 Ram 3500 Cummins still stock
Awesome Great Work Guys 👍👏👍👏👍👍 You Are Very Honest I Like That...😊😊
Question for you, why does it need injectors and a pump? Does having water or DEF going through those ruin them? Can’t you just flush/clean them out too?
It has a high pressure system. Water and contaminants tear up the components beyond any repair. Cheaper to replace.
Few years ago we had a 50 liter boat engine smoking white. Senior tech said engine bad. Brand new engine installed and no start and smoking still the same. Sooo I get the call to assist and following standard steps we tested the fuel as proto call and found red red engine coolant in the 300 gallon fuel tank. Replaced fuel system components and fired right up. Total cost of a bad diagnosis, 800,000.00
Ive got questions about this repair. You replaced many expensive parts like injectors, high pressure pump for example and these parts are expensive but both parts are possible to diagnose for performance so would'nt it be good reason to test all things before replacing them? Im asking because this is expensive repair but possible you have been throwing away healthy parts. But I do understand that you have obigations to make 100% fix of the problem and replacing all fuel parts surly fixes the problem for good.
Crazy how easy the fuel system can get hurt on a diesel! Expensive.....
Yep and only takes a teaspoon of dirt to clog up the air filter to suffocate it enough not to run
There’s people out there that have no clue about engines in general let alone diesels. If you’re new to diesel engines, never ever EVER buy fuel from those little hole in the wall gas stations with one or two diesel pumps. Plan your fueling ahead of time and use the stations that have a high volume of semi trucks stopping for their fuel. Those little places often have fuel sitting in their tanks for months between deliveries. Just sitting there deteriorating, developing algae contamination, picking up water content, etc.
I love the simplicity of a Ram 2500 Tradesman.
Ya simply keep a spare fuel system on hand
Dave, I’m a 26 year old guy who’s passionate about detailing cars. I love seeing something nasty turn into something that’s beautiful to look at. I see your business and want a shop that’s as professional as yours one day. What is some advice that you can give me about starting a business from the ground up?
I don’t know about you guys but I’m like what the heck I’m impressed with that tow rig
The Hemi pulling a trailer with a Cummins on top lol
Especially driving all those hours 👍🏽
Now he will need a transmission.
Dave, just a tidbit of info on these newer diesel trucks. I'm sure by now you're aware of the horrendous CP4 design, causing them to self-destruct and contaminate everything on the high side of the fuel system. When folks take their trucks to the dealer to have them repaired under warranty, some dealerships are pouring foreign matter (water, DEF, particulates) into the fuel tank and telling the customer they have contaminated fuel so they don't have to make the repairs under a warranty claim. This might not have been the case for this customer, just something to keep in mind for the future.
Nice to see that truck back on the road. Good job guys. 👍
I can remember 31 years ago when I was doing work experience at a local mechanics workshop & a customer drove in a 1978 Chrysler Valiant Regal which was Australian built & it was fitted with the 318 cubic inch Hemi V8 engine, well, someone decided that they would put sugar in the fuel tank.
From what I am told the fuel dilutes the sugar then it caramelises then it turns into a toffee like substance which can cause engine damage including seizure.
They had to remove the fuel tank, get our local radiator specialist to flush the tank, refit the fuel tank then refill it with clean fuel !
I've had customers put def in the hydraulic system of d6 bulldozer and destroy it to the tune of 80,000 plus.
That happens a LOT and it eats all the seals!
Im loving that 95 Cadillac Fleetwood in the background! 😍 5:15
Love that giant v12 block in-between the two counters.
Yes !!! Another Dave's Auto Center episode👍🏼👍🏼
nice video, i am wondering since he had oil change done, was it done at a fast lube change place. some of them place's top off fluid levels, could it got DEF. in the fuel tank then.
Hi Dave I really enjoy watching your channel, do you use advise your customers to use fuel injector cleaners . Warm Regards Krish
Hey Dave very much like the videos ,how the shop is ran,all of it great job................what' type of truck do you own and why that make ? ....ty
This is how you run a shop Dave is the man if I lived in the area it would be the only shop I would use 😊
Right on
amazing shop very professional 👏 cape breton nova Scotia Canada 🇨🇦
I think going to abother state to fix your truck was a bit much, the dealer had the correct diagnosis but shouldve took the truck to a reputable diesel shop and had a second opinion. Hopefully insurancesl covers this and Dave ya'll did a great job.
Wow, this guy loves his truck 🚚. I get my ways from my grandfather as well. Most would trash the truck and or car and get a new vehicle. I am mentally speaking this guy! Ive totally done this. And still driving my 2006 h3 hummer.
Ouch! Got oil changed and fuel filter changed, about when did he get the bad fuel? Maybe someone else put the junk in his tank?
You mentioned that some bolts were missing from the particulate filter obviously this was after the bad fuel no start problem due to the truck sitting around not being used.
Nice catch.
Total cost sounds like $40,000 I mean cleaning the fuel system replacement of the injectors, fuel lines, fuel filter, low pressure fuel pump, high pressure fuel pump.
Did you argue with the insurance on his behalf?
Great Customer Service Dave!!!
I know you guys focus your youtube videos on diesel stuff mostly but I'd love to see what's goin on with that beautiful '94-96 Caddy Fleetwood in the back!
110% bringing you guys my engine if it ever lets go. Worth every penny if the job is done right the first time around 🤘🏻
I live in Arizona and probably know exactly what dealership he's talking about. Doesn't surprise me in the least.
Every 6.7 Cummins customer Dave should check the grid heater Bolt. It would be a huge disservice to have this customer drive off in 2 weeks later that bolt fail and destroy his engine. Surely you know about this problem Dave...
I think they’ve probably had a few of those jobs come in. Mostly with higher miles. Easy fix is the monster ram intake from Banks.
It’s a very known issue on these I think they’ll check.
We have engines come into the shop with a lot more miles in bigger trucks and that’s not an issue.
I think Chrysler is putting too much power to the bolt causing the issue.
The 6.7 in the Chrysler is different from the ISB6.7. Tuned different, & a few minor changes.
@michaelbenoit248 the base engine is the same isb6.7 regardless of application. You are 100% regarding tuning used in Chrysler applications.
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Most of the issues are after work has been done on the engines and the bolt has been loosened and not torqued properly. If it is too loose it’s resistance goes up and it starts to arc.
I think, if someone were to do a study, they’d find that the concerns about the grid heater bolt failure increased SIGNIFICANTLY when a new intake horn needed to be marketed by releasing several infomercials on TH-cam. I might have heard of 1 or 2 instances of the bolt failing in the roughly 15 years the 6.7 has been out, definitely not to the extent it would appear to be in the past couple years since the $1000+ “fix” started being advertised.
Another company, BD diesel I think, is now advertising a fix. Theirs appears to retain the existing heater & manifold but reworks the connection(s). I think it’s around $300, but not sure.
We need more mechanics like Dave across America