Cleaning a 2012-2017 Toyota Camry Hybrid battery fan. Exposing the dealership lies part 4 of 4
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- เผยแพร่เมื่อ 27 ก.ย. 2020
- This is the final video in the series. I am sorry that it's pretty much just me talking/ranting/mansplaining. Tthis is my call to LAcarGUY dealerships to examine and maybe change a few things about their policies before they lose more customers than just me. I break down the math of the estimate and I break down what to look for in a dealership service advisor. If you live in the Los Angeles, CA area, you will also see that I put up a list of all the labor hour prices for each dealership from most expensive to cheapest.
Please, this was not an attack on any person as we all have good days and bad days. Communication is not just verbal but also visual so there are plenty of ways to have miscommunication and I always attribute any issues to a miscommunication error. I hope that things change where we, the consumer, will be able to hold dealerships as accountable as the manufacturer does by being able to research the actual labor costs rather than just taking their lying word for it.
In summary, Toyota of Santa Monica said it would cost $752 to perform 2 hours of labor despite their posted labor rate of $188/hour. A different phone call with a different caller ID gave me a quote of $700. The math is all messed up. - ยานยนต์และพาหนะ
Great information and thank you for sharing this information. The Toyota/Lexus dealership area I live in also gouges their prices sky high due to we cannot get part readily available as we are located on an island or Hawaii. What I noticed is that the dealership here also marks up their parts about 30-50% more than the mainland dealerships even with shipping included on some parts, I don’t even bother shopping at my local Toyota/Lexus part dealer knowing everything is inflated to the maximum. For their in shop service like what you are explaining about is really the truth and most people can’t afford taking their car to the dealership to have their car serviced without overpaying for false labor hours. I think this type of inflated pricing also can be seen in. Plumbers, electricians etc trades as well.
I would be interested in seeing more content like this from you. You seem vary knowledgeable and honest, and based on your background you seem like you have a good amount of prior experience that would be very interesting to see.
Agreed. Your information would really help a lot of consumers!
Love your truth reveal !
I want to learn more about "That's the danger of bringing your car in during a slow season when both the tech and advisor need money."
I really appreciate this series. Toyota Santa Monica charged my wife $399.95 for the HV battery cooling fan cleaning for her 2013 Camry Hybrid in Feb 2020. Looks like she was more fortunate than she could have been. I question whether she even needed it. I think we will check out Michael at Marina Del Rey next time around.
What? They charged you just half of what I was quoted? Well that was before the lock down and reduced income so that makes sense to price gouge & supports my experience with increasing the work performed based on how not busy they are.
Thanks for all you really helpful I did clean my filter and the fan I really appreciate of all
Excellent presentation! Thank you! I'm subscribed.
It’s as if they almost want to sell you a new high voltage battery after if prematurely ceases operating.
Thanks for your video 👍👍👏👏🙏🙏
I agree, but I've had bad experiences with multiple dealerships in SoCal, not just individual service advisors. I've stopped taking my three Toyotas to the dealer for service (now that they are out of warranty) and I'm doing most of the maintenance/repairs myself now. If I need to do something I can't do myself I've found a good trustworthy mechanic in my neighborhood to do the repairs.
Yeah, dealerships are messed up. You can have a good advisor but a company policy change will ruin his reputation. Also, a dirty tech will ruin a good advisor since they don't have the time to constantly double-check the tech's word. That's the danger of bringing your car in during a slow season when both the tech and advisor need money. Small shops aren't much better when you have a problem that was misdiagnosed or you need to deal with their "warranty" for a failed replaced part.
My friend has a 2018 Mazda with 30k miles (under warranty). The dealer wanted to replace her "dangerously low" rear pads and "recalibrate the emergency braking system" for an insane amount of money. First, rear pads don't wear out before front pads unless there's a fault (covered by warranty). Dirty tech and dirty advisor for not catching that plus all the other things the advisor tried to tack on ($3k of extras).
Thanks for the video! Big help. By any chance do you know how to remove the prompt that you get "Maintenance Required for Hybrid Battery Cooling Parts at Your Dealer"
Thanks again!
That would require a scan tool. If the message returns then you probably have a clog in one of the air passages inside the battery pack. Theoretically, with a strong enough vacuum or compressed air, that can be cleared.
Dealerships should all go bankrupt. What am I "dealing" at a dealership? They are looking to steal $ from customer any chance they get. I really think people are much smarter now than 10 years ago and have a clear understanding of the "games" that dealerships play and are sick of it. Sooner or later people will want to just buy the car directly from the manufacturer (like Tesla).
I agree that they're very focused on squeezing out every dollar possible. Why else would they do $15k or $30k markups on a $30k vehicle? It's disgusting.
~300$ yeah it sounds expensive for the job. I would say ~200$ would be fair, for a large dealership, as there is a lot of cost just for all the things arround it, like making the appointment, receiving the car from the customer, handling the payment and giving back the car + all the paperwork. These people need to be paid too, so there is an inherent base cost to any service you receive for your car which needs to be charged, otherwise the dealership would loose money.
Let´s assume the job takes ~45min of labor (looking up the service request, retrieving car from parking spot, doing the disassembly + cleaning + reassembly, putting back car to parking spot, closing the service request in the computer), with a rate of 150$ that would be ~112$. So let´s assume the communication (service schedule on phone + receiving the car + handling the payment and giving back the car to the customer) is another ~30min of labor. That would be ~75$. So 112 + 75 = 187$. So arround 200$ would sound fair to me to be honest.
700+ = total ripoff
Very good vid. Thank you. The only time you go to a dealer is when you get a recall notice or the problem is covered by the warrantee. Small Shops are best when you want to buy a used car from someone b/c they they have guys with a lot of experience who can lift a hood and know right away by sound and/or smell what's up and they really worry about their Yelp customer reviews. Need to see. a lot of reviews however to get past the glowing reviews from Mom and the vindictive reviews from ex wives. Small shops may not have a the latest very expensive test equipment or pay a subscription fee to get access to a manufactures web site on what other techs have done to repair you make and model or check for VIN number TSBs and recalls. Hybrids require a lot of repairability knowledge - if they every need any repair. The Hybrids small shops see are generally there for routine checks and maintenance to change the oil every six months or five thousand miles.Otherwise a independent small shop seldom sees a Toyota or Honda Hybrid as they are extremely reliably.
Imo with the tutorials on TH-cam maintaininghybrid battery cooling filter, the gas engine filter, and A/C cooling filters is the responsibility of smart Hybrid owners.
Always know your warranty and what it covers & for how long it is covered. Yes, bumper to bumper may only be 3 years, but many power train warranties are 5 years or 10 years for hybrids. The dealership will also try to make warranty repairs into customer pay repairs because they get more money when customers pay because the factory will say "nope, this is what's appropriate".
Great video! You da man
How do u get the warring sing to go away after cleaning fliter the air blows fine and it's clean with the fan
Need a code scanner to clear the codes. You can probably go to the local parts store such as auto zone or O'Reilly and do it without buying anything. If it returns then there might be a clog in a vent inside of the battery assembly.
Great videos can I ask you what your average mpg is
🤔 Hmm. When I drive I get about 37 - 43. When my wife drives it's about 33 - 35. She gets better mpg when I turn off eco mode. With all our cars I regularly get about 10% better mpg than she does despite driving more "aggressively". I'm not aggressive. I just brake less.
@@munkiebunz3 thanks
Omg they rob your money !! My mechanic charge me 50 $dollars to clean my lexus es300h 2014