Special thanks to the Renault EV Club for sponsoring today's video check them out at www.renaultevclub.co.uk/ facebook.com/groups/renaultzoeownersclubuk
Thanks Nicolas. I'd already found some of those, without realising that they were 'hidden', but the map on console feature is new to me, as is the battery health screen. Very useful to know about. 🙂👍 *What I would really like Renault to add is a charging rate screen.* Many chargers do not display a charging rate screen. It's very annoying to plug into a 22 kW charger, and not know how slowly the car is recharging. One of my local ones is a bit flakey, and sometimes might be recharging at a very slow speed. The only way to notice the slowness is to sit in the car for a few minutes and check the speed at which the estimated range is increasing. That's wasting time, Surely Renault could make a relatively simple software or firmware change to fix this serious deficiency?
The range on my Zoe had been decreasing over time. I’ve been telling the Renault service department for months now that my car requires the BMS update. Like many other owners, I was continually told it was not on the schedule of required updates. Your video was very useful in showing the Renault service engineer the missing app ENERGY INFO. Once they saw that, they realised there was a problem, and installed BMS update. The range value doubled! So thanks for a useful video.
thanks Nick....the zoe key now unlocks the charge cable...brilliant feature for our off street parking, where i used to have to climb in through the passenger door to unlock the cable...cheers mate, keep the zoe tips coming.
Very good to point these out, thanks. I have found most of these, but will do some twiddling next time, to discover the rest. I don't use the app or Android Auto and never touch the key-card buttons. It doesn't bother me too much pressing the charge cap release in the car, but I will have a look at this next time I charge inside my garage as it can be a squeeze going all the way round. 😁
Thank-you for those. I found most of them already, but the extras are very useful. 🙂 Now, where do you find the Renault app? I found one on the App Store, but it's rubbish, and probably not the genuine article. The car displays do more than the hopeless app which we found. And where are the supposedly free map updates for new owners? Our car manual told us that free updates for the maps were available during the start of ownership. But the link to those maps was not working, and our dealer didn't have a clue, so we missed out on that. Online searches proved to be fruitless, so we gave up trying, when the grace period expired.
The 100% on the Zoe is NOT the same as 100% on your Tesla. It is more like 93% real charging level compared to the Tesla that 100% is actually 100% charging level. So you can safely charge your Zoe to 100% daily (I have done it for about 1200 charge cycles now and over 165,000km driven, 93% SoH). But if you plan to let it just do nothing for a few weeks use it down to 85% first.
Nice video. My partner’s Zoe app doesn’t allow us to see things such as battery or preheating. Has anyone experienced this? We tried creating an R link account but the VIN is already in use so we can’t? 2020 pre owned
Thank you for all your informative videos. I have a 70 ZE50. The car tells me (!) that the software is up to date, and yet the car info screen only shows the air quality icon, not the energy info screen. I'm confused! I guess I should just ask my local dealer to to check to see if the software is up to date ... ? Thanks.
@@GordonMorris-wx9ts cheers make sure you check out other videos on the channel and if your not already an octopus customer check out evnick.com/energy for some REALLY well priced energy deals to fuel the zoe!
Cheers for another excellent video Nick. I have just checked my 2021 ZE50 and it looks like the energy info screen (& BMS) is missing. Checking for software updates tells me I'm up to date as well. So, do these particular updates require a dealer visit?
I haven't heard of the Renault EV Club before. I assume it has only been set up recently? Also didn't realise you could unlock the charge cable via the key fob. I will try that next time I charge!
Thanks for this info Nick! I have a question..., what's the easiest way to change a fuse in the ZE50, as though I've accessed the panel, the fuses themselves seem almost impossible to get to! The 15A cigarette lighter socket fuse is blown and needs to be replaced. Hope you can help, TIA.
Did you car require an update to show the chargers which are available, column four on the charger list? As my Zoe 50 from 2020 does not show this column, it does show the different charger colours on the map to show their status, but not for example that there are three chargers and two are available. Thanks very much very useful video.
Any way to increase the battery pre-heat time to more than 30 min??? Or actually, pre-heat the battery without pre-heat the cabin. As that would for sure increase the usable range in winter time.
Thanks for this great video. I love having the detailed satnav map visible in my dash. Do you know if it's possible to use Apple Car Play (for things like Spotify) and the built-in Renault Navigation at the same time (ie/ to keep the map in the dash and to view upcoming chargepoints)?
Hi Nick have you ever heard a arcing clicking noise coming out if a zoe when charging. I just had my home charger fitted and its only doing it on that charger. Thanks Matt
Nice to see someone near Stockport, how do you find charging stations? I would most likely only charge from home but conscious as there aren't many chargers around the Heatons/Didsbury area?
There may be BE.EV chargers around there, requiring the app download. I was stuck in Bury without ability to download app as there was no 4G in the town centre, certainly not that night. Car sim was also not getting accurate Google map data and sent me to places where there were no chargers. Eventually got free wifi from the adjacent ASDA, app downloaded, after somehow getting phone to charge up again on turtle-mode battery of the Zoe. A week later BE.EV sent an RFID card, but hey, I live in North Cumbria. Wasn't expecting to go to Greater Manchester but as M6 closure on Friday, i was forced around there again. Luckily the Gridserve chargers were great on M6 further south/also were available too including IKEA Birmingham one.
thanks for that. Useful. On pre-conditioning, it seems that a program must be set (even if I don't want one) on the car for the app pre-con to function. Is this true?
@@NicolasRaimo Thanks. 'No' means it's not necessary to set a program in car? If so, how can the My Renault app pre-condition button be activated otherwise? Or is there something I don't understand?
@@russelljohnson8840 I'm dealing with the same issue. Did you try it out and did it work? First set it in the car and then you can operate it with the application, but when I set it off in the car it's automatically deactivate the setting in the app. The app says too first set it In the car and then you can operate it again in the app. How does it work on your car?
Hi guys, I was wondering, does any version of this 2020 model allows to charge @43kw via type2 too? I understand that ccs allow it but was wondering if the type 2 also would unlock that possibility as with previous zoe versions?
I don't know whether it counts as a feature. But the ability to charge at 22kW AC is a huge advantage. You get a meaningful amount of free energy whilst shopping at Tesco. With a car limited to 7kW, it's hardly worth plugging in unless you are going to be charging for over an hour. Also on a couple of occasions on road trips, rapids have all been in use. But I have been able to plug into an AC socket and get a reasonably quick charge. I'm surprised more EV's don't offer 22kW AC charging?
@@malcolmfowler8972 It's the main reason we chose our new Zoe rather than the MG5 or ZS which we looked at and really liked but they only charge at 11kwh on a/c. Over here in France we have thousands of 22 kw chargers everywhere but very few rapids. During a lunch stop today for example we gained 200 km on a 22k whereas most modern EVs would have only gained 100 at most (in fact a lot of new EVs only hve 7kwh converters so they would have only gained 65 km)
Software updates!!! I liked it when you just got in a car and drove it, and could pull into any petrol station to get fuel and didn't have to wait around for half an hour.
I prefer not going to petrol stations, instead I come home, plug my car in, go to bed... wake up and its full, then 4/5 days later repeat... oh yea its also costing me PEANUTS
Special thanks to the Renault EV Club for sponsoring today's video check them out at
www.renaultevclub.co.uk/
facebook.com/groups/renaultzoeownersclubuk
Thanks Nicolas. I'd already found some of those, without realising that they were 'hidden', but the map on console feature is new to me, as is the battery health screen. Very useful to know about. 🙂👍
*What I would really like Renault to add is a charging rate screen.*
Many chargers do not display a charging rate screen. It's very annoying to plug into a 22 kW charger, and not know how slowly the car is recharging. One of my local ones is a bit flakey, and sometimes might be recharging at a very slow speed. The only way to notice the slowness is to sit in the car for a few minutes and check the speed at which the estimated range is increasing. That's wasting time,
Surely Renault could make a relatively simple software or firmware change to fix this serious deficiency?
The range on my Zoe had been decreasing over time. I’ve been telling the Renault service department for months now that my car requires the BMS update. Like many other owners, I was continually told it was not on the schedule of required updates. Your video was very useful in showing the Renault service engineer the missing app ENERGY INFO. Once they saw that, they realised there was a problem, and installed BMS update. The range value doubled! So thanks for a useful video.
Great to hear feel free to support my channel membership gives early access to videos
Is this BMS free of charge ?
And which warranty is count ? From the 3 years of car or 8 years of battery?
thanks Nick....the zoe key now unlocks the charge cable...brilliant feature for our off street parking, where i used to have to climb in through the passenger door to unlock the cable...cheers mate, keep the zoe tips coming.
Great video didn’t know about the double press very handy
Thanks for this! Tasty Easter Eggs, including unlocking the charger without going into the car - excellent!
Glad to help!
Does it pop the hatch, or just for unplugging th cable?
Very good to point these out, thanks. I have found most of these, but will do some twiddling next time, to discover the rest. I don't use the app or Android Auto and never touch the key-card buttons. It doesn't bother me too much pressing the charge cap release in the car, but I will have a look at this next time I charge inside my garage as it can be a squeeze going all the way round. 😁
Excellent!
Hi Nick that's so useful! I'll be phoning my dealer up tomorrow!
Thank-you for those. I found most of them already, but the extras are very useful. 🙂
Now, where do you find the Renault app? I found one on the App Store, but it's rubbish, and probably not the genuine article. The car displays do more than the hopeless app which we found.
And where are the supposedly free map updates for new owners? Our car manual told us that free updates for the maps were available during the start of ownership. But the link to those maps was not working, and our dealer didn't have a clue, so we missed out on that.
Online searches proved to be fruitless, so we gave up trying, when the grace period expired.
Great video. Just waiting for delivery of my zoe.
Thank you for pointing these out. I've located the majority of them, but I'll have to do some fiddling next time.
No Worries Have Fun
Great Video - Now like my Tesla is it a good idea to charge for normal day-to-day at 80%? second, how do you set the Zoe to charge only to 80%?
The 100% on the Zoe is NOT the same as 100% on your Tesla. It is more like 93% real charging level compared to the Tesla that 100% is actually 100% charging level. So you can safely charge your Zoe to 100% daily (I have done it for about 1200 charge cycles now and over 165,000km driven, 93% SoH). But if you plan to let it just do nothing for a few weeks use it down to 85% first.
Nice video. My partner’s Zoe app doesn’t allow us to see things such as battery or preheating. Has anyone experienced this? We tried creating an R link account but the VIN is already in use so we can’t? 2020 pre owned
Thank you for all your informative videos. I have a 70 ZE50. The car tells me (!) that the software is up to date, and yet the car info screen only shows the air quality icon, not the energy info screen. I'm confused! I guess I should just ask my local dealer to to check to see if the software is up to date ... ? Thanks.
only local dealer can do energy screen update
@@NicolasRaimo Many thanks - appreciated. Have phoned Renault dealer in Yeovil (very helpful). They will take it in and update it.
@@GordonMorris-wx9ts cheers make sure you check out other videos on the channel and if your not already an octopus customer check out evnick.com/energy for some REALLY well priced energy deals to fuel the zoe!
Awesome, thanks for the first one with unlocking from the key!
No problem 😊 Don't forget to subscribe more content on Zoes and Evs all OVER my channel
Cheers for another excellent video Nick.
I have just checked my 2021 ZE50 and it looks like the energy info screen (& BMS) is missing. Checking for software updates tells me I'm up to date as well.
So, do these particular updates require a dealer visit?
They do indeed, the zoe only updates to infotainment system over the air
@@NicolasRaimo Cheers, I'll sort out a visit.
I assume the pre heating is only done whilst connected to the charger?
I haven't heard of the Renault EV Club before. I assume it has only been set up recently? Also didn't realise you could unlock the charge cable via the key fob. I will try that next time I charge!
It’s about a year old, offers a free website forum and free Facebook group but is about all Renault EVs not just zoe very friendly group
Thanks for this info Nick! I have a question..., what's the easiest way to change a fuse in the ZE50, as though I've accessed the panel, the fuses themselves seem almost impossible to get to! The 15A cigarette lighter socket fuse is blown and needs to be replaced. Hope you can help, TIA.
There should be a plastic fuse removal tool near by
@@NicolasRaimo I've got that, but it seems impossible to get to the actual fuse as it's behind the top LH clip for the fuse cover.
@@daveg56 welcome to Renault 😂
Did you car require an update to show the chargers which are available, column four on the charger list? As my Zoe 50 from 2020 does not show this column, it does show the different charger colours on the map to show their status, but not for example that there are three chargers and two are available.
Thanks very much very useful video.
No if you watch how i got to that screen your car will do the same it will only do this for ones which show a colour not the GREY charge points.
Love all of your video's
because of the ncap rating
on the ze 50 is bad. has the
ze 40 got all of the airbags.
The airbags on the ze40 are the ones that would protect your head in the test shown
What's the 'easy park assist' (hands-free parking) option like on the newer Zoes? Anyone used it?
Any way to increase the battery pre-heat time to more than 30 min??? Or actually, pre-heat the battery without pre-heat the cabin. As that would for sure increase the usable range in winter time.
Hi mate , how do I alter slow speed sound ?
Hy, my zoe42 does not want to open charging port dor🙁 do you have any idea.
guy.Good day,great video-work, catch you later~;)
Thanks for this great video. I love having the detailed satnav map visible in my dash. Do you know if it's possible to use Apple Car Play (for things like Spotify) and the built-in Renault Navigation at the same time (ie/ to keep the map in the dash and to view upcoming chargepoints)?
Next time am in a ZE50 ill have a play but I think so
Hi Nick have you ever heard a arcing clicking noise coming out if a zoe when charging. I just had my home charger fitted and its only doing it on that charger. Thanks Matt
Zoe can make a funny noise if your worried take it to dealer
How having the map on gps display? I only have the arrow gps...
Nice to see someone near Stockport, how do you find charging stations?
I would most likely only charge from home but conscious as there aren't many chargers around the Heatons/Didsbury area?
Check out zap map or PlugShare… I never charge near home as I don’t need to… tell a lie local Tesco has free chargers 🔌
There may be BE.EV chargers around there, requiring the app download. I was stuck in Bury without ability to download app as there was no 4G in the town centre, certainly not that night. Car sim was also not getting accurate Google map data and sent me to places where there were no chargers. Eventually got free wifi from the adjacent ASDA, app downloaded, after somehow getting phone to charge up again on turtle-mode battery of the Zoe. A week later BE.EV sent an RFID card, but hey, I live in North Cumbria. Wasn't expecting to go to Greater Manchester but as M6 closure on Friday, i was forced around there again. Luckily the Gridserve chargers were great on M6 further south/also were available too including IKEA Birmingham one.
❤ Renault Zoe ❤
thanks for that. Useful. On pre-conditioning, it seems that a program must be set (even if I don't want one) on the car for the app pre-con to function. Is this true?
Not from memory no
@@NicolasRaimo Thanks. 'No' means it's not necessary to set a program in car? If so, how can the My Renault app pre-condition button be activated otherwise? Or is there something I don't understand?
@@russelljohnson8840 From my memory, I think I had to set a program in the car (which can then be turned off), before it would let me use the app.
@@thehawk6138 Ah, it can then be turned off! Thanks, I'll try.
@@russelljohnson8840 I'm dealing with the same issue.
Did you try it out and did it work?
First set it in the car and then you can operate it with the application, but when I set it off in the car it's automatically deactivate the setting in the app. The app says too first set it In the car and then you can operate it again in the app.
How does it work on your car?
How do I go about getting the BMS and energy flow update? Many thanks in advance.
Have the dealer raise it as a fault and Renault will pay them for repair under warranty
@@NicolasRaimo I'm struggling to get hold of my local dealer unfortunately, not sure how interested they are in this issue.
1:53 one of the 3 chargers shown at a site on the map could be CHAdeMO
Hey Stephen welcome to channel thanks for the SUB
Hi guys, I was wondering, does any version of this 2020 model allows to charge @43kw via type2 too? I understand that ccs allow it but was wondering if the type 2 also would unlock that possibility as with previous zoe versions?
No versions of ze50 allow this it was part of the Q motor all motors are now R you need a ccs model to charge faster than 22
with the tft display doesn't seem like unless you have the 10 inch display you cant have the full nav screen on the tft
and as well the double unlock on the keycard doesn't work on my iconic spec 21 plate.
Does it have wireless car play in the 2023 iconic
Not wireless no, very few cars have wireless car play but you can buy a small thing from Amazon like amzn.to/3Wkhsmb
What about quick charger?
What’s your favourite feature?
I like toggling the double dashboard screen.
I don't know whether it counts as a feature. But the ability to charge at 22kW AC is a huge advantage. You get a meaningful amount of free energy whilst shopping at Tesco. With a car limited to 7kW, it's hardly worth plugging in unless you are going to be charging for over an hour. Also on a couple of occasions on road trips, rapids have all been in use. But I have been able to plug into an AC socket and get a reasonably quick charge. I'm surprised more EV's don't offer 22kW AC charging?
@@malcolmfowler8972 It's the main reason we chose our new Zoe rather than the MG5 or ZS which we looked at and really liked but they only charge at 11kwh on a/c. Over here in France we have thousands of 22 kw chargers everywhere but very few rapids. During a lunch stop today for example we gained 200 km on a 22k whereas most modern EVs would have only gained 100 at most (in fact a lot of new EVs only hve 7kwh converters so they would have only gained 65 km)
the double press of the unlock remote doesn't work on my French ze50 2020 car...why?
🤔 it should do… maybe needs a module update
Doesn't work for me either, it's 2021 gt line bought in UK
@@rider475 Me neither! But my manual says to HOLD the unlock key, so will give that a try
you cant operate a built in satnav while driving either.
"This can be done using the app" What App?
The Renault ZE app that's available free of charge in your app store.
"My Renault" on Google Play Store
What's very poor is regenerative braking...
Software updates!!!
I liked it when you just got in a car and drove it, and could pull into any petrol station to get fuel and didn't have to wait around for half an hour.
I prefer not going to petrol stations, instead I come home, plug my car in, go to bed... wake up and its full, then 4/5 days later repeat... oh yea its also costing me PEANUTS
@@NicolasRaimo peanuts eh? Except for the original £30k which is now worth £10k....you do you
3.1 miles /KWh!!!!! What on earth are you doing with your car? How?
LOL this was WINTER when filmed, WET and a test car so didn't get eco driving style
Where hidden feature?
The one you might need a car update for...