CALLED TORONTO OFFICE SALES TO ASK A FEW QUESTIONS... PHONE WAS ANSWERED BY A WOMAN WHO COULD NOT GIVE ME THE TIME OF DAY... WAS PREPARED TO MAKE A PURCHASE OF OVER $7,000.... HER RUDENESS PUT A BAD TASTE IN MY MOUTH AND NOW HAVE RECONSIDERED PURCHASING ELSEWHERE... CUSTOMER SERVICE NEEDS A WAKE UP CALL, TOTALLY UNACCEPTABLE...
Yeah customer service in Canada especially in Ontario and Quebec, has gone way down hill. I didn't have any luck until I contacted the CEO of the company. All the components are made in China including the batteries and it is very difficult to parts if the distributor does not have them in stock.
After all of the issues you have had would recommend or buy this unit again? I live in California And i am hesitant to buy with no local dealer. How was the company to deal with as far as helpfulness and parts? Do you know if they have a shop manual available?does this unit have 2 or 3 motors. Thanks for your videos on this unit. Greg
I think I would recommend it, I really enjoy it, the company was really easy to deal with, I was in contact with the actual owner, he sent me a whole new transaxle, so I have some spare parts now. Mine has a motor in the front wheel and another motor that drives the rear transaxle. When it's in all-wheel drive it makes a huge difference in bottom end power and traction.
Ultimate freedom plus in Lethbridge is the name of the place,+1 403-328-9700. Gary has been having a hard time with daymak lately, so I don't know if he can get the Boomer beast in. But if you do order one let them know you saw this video and you can drop my name, I would appreciate that. The differential went out on mine and I am still waiting for parts that was in September. I'm not as pumped about it right now that it's sitting being unused.
I have one and finally know what the 123 power control means. I'm hoping 1 means using less battery power therefore going further. The online manual has no Info on controls. I can now figure out the front wheel control. You are correct on battery Indicator- not accurate. The battery dies quickly when near 50%. You have less than a kilometer to get home. I got caught once and now i use a kilometer count. Thanks
Good information as well Dave, thanks; I was near the house every time the battery meteor would start to drop. Yes the owner's manual is not great. My transaxle went out after only 5 months of use and my dealer has been dicking me around the whole time. Finally I wrote a letter to the CEO of Daymak and within a couple days they are sending me a whole new transaxle.
@@Wheelchair-bear my unit was purchased in November and waiting for something to go wrong. But getting me to/from coffee shop and groceries. Already getting squeaking noise from somewhere Would be appreciated if you have contact info for daymak if I need it. Thanks
@@daveslivinski8941 Aldo Baiocchi • aldob@daymak.com Aldo is the C.E.O. of Daymak. Hopefully you don't have any problems but if you do and your dealership won't help you, Aldo Baiocchi responded within a few hours of my first e-mail. They said the transaxle will be sent out today.
@@daveslivinski8941 Deveres . • deveres@daymak.com I think Deveres is in the parts department, he is the one who asked for my shipping address and said the part would be sent out the next day.
The boomer beast is very delicate, it’s not to be used as a all terrain vehicle, go easy on it respect it and it will last , if you abuse it of coarse it will brake just take it easy and enjoy the luxury of having this awesome machine .
Very delicate? They don't advertise it as a delicate princess scooter, they call it an off-road all wheel drive mobility device. I drove it on the grass, Prairie trail and gravel roads, the same places I drove my Vita Sport for 9 years, with no breakdown. With the Boomer Beast, the rear differential went out after 5 month's. It has been at the dealership for 3 months waiting for part's, it will be on warranty, but in the meantime I am without a scooter that I had to borrow money to buy. If they would have advertised it as very delicate, I would have never bought it!
CALLED TORONTO OFFICE SALES TO ASK A FEW QUESTIONS... PHONE WAS ANSWERED BY A WOMAN WHO COULD NOT GIVE ME THE TIME OF DAY... WAS PREPARED TO MAKE A PURCHASE OF OVER $7,000.... HER RUDENESS PUT A BAD TASTE IN MY MOUTH AND NOW HAVE RECONSIDERED PURCHASING ELSEWHERE... CUSTOMER SERVICE NEEDS A WAKE UP CALL, TOTALLY UNACCEPTABLE...
Yeah customer service in Canada especially in Ontario and Quebec, has gone way down hill.
I didn't have any luck until I contacted the CEO of the company.
All the components are made in China including the batteries and it is very difficult to parts if the distributor does not have them in stock.
Thanks! I just ordered one! I have to wait a couple weeks.
How fast does the beast go
Very cool. We have the ultimate beast but I am looking at the 3 wheel unit.
After all of the issues you have had would recommend or buy this unit again? I live in California And i am hesitant to buy with no local dealer. How was the company to deal with as far as helpfulness and parts? Do you know if they have a shop manual available?does this unit have 2 or 3 motors. Thanks for your videos on this unit. Greg
I think I would recommend it, I really enjoy it, the company was really easy to deal with, I was in contact with the actual owner, he sent me a whole new transaxle, so I have some spare parts now.
Mine has a motor in the front wheel and another motor that drives the rear transaxle. When it's in all-wheel drive it makes a huge difference in bottom end power and traction.
Hi Craig, I know you said you bought this in Leftbridge, could you give me the phone number of the company as I'd like to get one. Thank. you
Ultimate freedom plus in Lethbridge is the name of the place,+1 403-328-9700. Gary has been having a hard time with daymak lately, so I don't know if he can get the Boomer beast in. But if you do order one let them know you saw this video and you can drop my name, I would appreciate that.
The differential went out on mine and I am still waiting for parts that was in September. I'm not as pumped about it right now that it's sitting being unused.
Hi Dale, did you have any luck getting one in to look at?
I have one and finally know what the 123 power control means. I'm hoping 1 means using less battery power therefore going further. The online manual has no Info on controls. I can now figure out the front wheel control. You are correct on battery Indicator- not accurate. The battery dies quickly when near 50%. You have less than a kilometer to get home. I got caught once and now i use a kilometer count. Thanks
Good information as well Dave, thanks; I was near the house every time the battery meteor would start to drop.
Yes the owner's manual is not great.
My transaxle went out after only 5 months of use and my dealer has been dicking me around the whole time. Finally I wrote a letter to the CEO of Daymak and within a couple days they are sending me a whole new transaxle.
@@Wheelchair-bear my unit was purchased in November and waiting for something to go wrong. But getting me to/from coffee shop and groceries. Already getting squeaking noise from somewhere Would be appreciated if you have contact info for daymak if I need it. Thanks
@@daveslivinski8941 Aldo Baiocchi • aldob@daymak.com
Aldo is the C.E.O. of Daymak.
Hopefully you don't have any problems but if you do and your dealership won't help you, Aldo Baiocchi responded within a few hours of my first e-mail.
They said the transaxle will be sent out today.
@@daveslivinski8941 Deveres . • deveres@daymak.com
I think Deveres is in the parts department, he is the one who asked for my shipping address and said the part would be sent out the next day.
All Electric vehicles are inaccurate on percentage of batteries IF THEY USE LITHIUM ION. Led acid indicators are much better. Almost perfect.
The boomer beast is very delicate, it’s not to be used as a all terrain vehicle, go easy on it respect it and it will last , if you abuse it of coarse it will brake just take it easy and enjoy the luxury of having this awesome machine .
Very delicate? They don't advertise it as a delicate princess scooter, they call it an off-road all wheel drive mobility device.
I drove it on the grass, Prairie trail and gravel roads, the same places I drove my Vita Sport for 9 years, with no breakdown.
With the Boomer Beast, the rear differential went out after 5 month's. It has been at the dealership for 3 months waiting for part's, it will be on warranty, but in the meantime I am without a scooter that I had to borrow money to buy.
If they would have advertised it as very delicate, I would have never bought it!
@@Wheelchair-bear pay attention
@@danfield6030 Always