IHSS Helpline Community Chat Guide

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  • เผยแพร่เมื่อ 25 พ.ค. 2022
  • IHSS Helpline Community Chat Guide.
    help.dpss.lacounty.gov/ihsshe...

ความคิดเห็น • 121

  • @wandagraves7080
    @wandagraves7080 6 หลายเดือนก่อน +39

    All this technology is great. But I really would want to just speak to somebody and not go throughout these changes

    • @kevinroy4971
      @kevinroy4971 6 หลายเดือนก่อน +2

      If I hear that hood song again I may need an extra provider to regain my sanity!

    • @Hungry4Herb
      @Hungry4Herb 3 หลายเดือนก่อน +1

      Same.

    • @princesshadassah397
      @princesshadassah397 3 หลายเดือนก่อน +3

      I agree. I tried getting help and for my son who is s caretaker but the program was not in order yet I was told. Im disabled and need them to assist me and my caretaker. Help someone!!!

    • @francinebriones1718
      @francinebriones1718 2 หลายเดือนก่อน +2

      I totally agree person to person is helpful & many of employess need to stop having attitude , an employee of IHSS snap at me because we all sending " our" time sheet in all at once am like , will I work I like to get paid ...2nd is having Despoit change because of a New Recipent ,Technology is great so why do we need to do it over an over when it shouldn't have to be done !!! then wait 30 days makes No sense!!!

  • @treancejoseph9924
    @treancejoseph9924 3 หลายเดือนก่อน +5

    I like to speak to a real life person for I can make sure everything get done.

  • @nvirmusian5318
    @nvirmusian5318 ปีที่แล้ว +12

    We need a raise thanks

  • @carmelitadupree6556
    @carmelitadupree6556 3 หลายเดือนก่อน +6

    I am old-fashioned and just prefer to talk to someone but all of this tap this go here and put in the passcode and a pin. I don’t wanna do all that I’m too old and I’m like the old way and I like a trail. I don’t want all this technology, I’m not savvy with it or for.

  • @rubygothe9703
    @rubygothe9703 3 หลายเดือนก่อน +5

    We need a raise in pay we do so much for our clients, and take a lot off them just to keep a job

  • @pinkangel1462
    @pinkangel1462 7 หลายเดือนก่อน +10

    See here’s the thing folks I don’t understand what they mean by chatting. What do they mean by chatting?

  • @alexsafonov7270
    @alexsafonov7270 5 หลายเดือนก่อน +6

    The login page and the registration page will not accept my info. this is a bit confusing. After more than 30 minutes of login/register attempts, I have not been able to acces the community chat. This is frustrating. I hope this snag can be smoothed out as soon as possible.

  • @lornafleckenstein9026
    @lornafleckenstein9026 ปีที่แล้ว +30

    I DON'T HAVE A COMPUTER) AND DON'T KNOW HOW TO USE ONE... TAKES TOO MANY THINGS THAT I CAN'T REMEMBER HOW TO DO

    • @michaelannlogan2318
      @michaelannlogan2318 ปีที่แล้ว +4

      I'm having trouble assuming how to apply the application on this cellphone. I don't have a computer and going to library for assisting is overwhelming. Please assist me to forward documents to you in the required process.

    • @destinymartin3062
      @destinymartin3062 ปีที่แล้ว

      How do I get an In Home Support Worker. My name is Destiny Martin and I got EMerGENCY I.H.S.S in end of April 2022. But with my learning disabilities, ADHD, Bi-polar, OCD, P.T.S D afraid to leave my home. Help me find a worker. It needs to be a women. Because I was raped and stabbed when I was 14,;15 1/2 stabbed throat slit.etc. Because the 16 year old tried to kidnap me. I fought back and called the Police. Help me

  • @deborahstratton7105
    @deborahstratton7105 ปีที่แล้ว +10

    Thanks for having a chat line .

  • @plasmaheat6338
    @plasmaheat6338 3 หลายเดือนก่อน +3

    RAISE PLEASE . We can really use it .

  • @micahgoddess2854
    @micahgoddess2854 ปีที่แล้ว +17

    We need a raise that's we need !

    • @wezugo34
      @wezugo34 ปีที่แล้ว +1

      We did get a raise...starting next year...

    • @Embryo7Music
      @Embryo7Music ปีที่แล้ว

      The raise is from Social
      Security. That’s Federal.

    • @jovillanueva7978
      @jovillanueva7978 ปีที่แล้ว

      Yes how are we to survive on this income just a little more than minimum wage. I work hard everyday it's not an easy job. It's a job you have to really want to do.

  • @JamesBond-hu9rg
    @JamesBond-hu9rg ปีที่แล้ว +16

    Why am I getting a text for this ? 🤔🥴💁‍♂️🤣🙄

  • @samnannep9659
    @samnannep9659 ปีที่แล้ว +3

    Thank you for sharing .

  • @PhuongNguyen-fb1lc
    @PhuongNguyen-fb1lc ปีที่แล้ว +3

    Thank you for sharing🎉❤

  • @roxannewilliams5797
    @roxannewilliams5797 3 หลายเดือนก่อน

    Thank you for sharing. 😊

  • @tigranuhipoghosyan3029
    @tigranuhipoghosyan3029 6 หลายเดือนก่อน +1

    Thank you

  • @nenitatolentino2523
    @nenitatolentino2523 3 หลายเดือนก่อน +2

    Yes we need a raise and hrs

  • @lacresaturner6508
    @lacresaturner6508 2 หลายเดือนก่อน +1

    Thank you for sharing

  • @temekamays3041
    @temekamays3041 2 หลายเดือนก่อน

    Thank you 🎉🎉🎉🎉

  • @franciscasantillan340
    @franciscasantillan340 ปีที่แล้ว +7

    Por favor como puedo hacer para verlos en español

  • @angelicavillarreal3766
    @angelicavillarreal3766 5 หลายเดือนก่อน +3

    Quisieras ver más acerca los programas para probeedores gracias

  • @aracelilarin
    @aracelilarin 6 หลายเดือนก่อน +1

    👌😊 thank you very much very interesting

  • @menevets
    @menevets ปีที่แล้ว +4

    The site is not allowing me to log on.

  • @ItsTifahTifah
    @ItsTifahTifah 2 หลายเดือนก่อน +2

    Im barely getting by smh i Inherited this job by default, it wasn't voluntary for me. And I need more pay. My mom is severly disabled and i care for her i also have children and can hardly afford things , i love my mother i will take care of her no matter what but im asking yall to get it together now ppl in fast food get paid more than us

  • @user-yh3vu6qe1p
    @user-yh3vu6qe1p 3 หลายเดือนก่อน +3

    My sister is my care taker how can I get her more money and more hours???❤

    • @sumoelment
      @sumoelment 3 หลายเดือนก่อน

      It depends on the recipient’s needs. That’s how they give the allotted hours. So more hours would be more money. The system is wack though just like the rest of the country because of our government. No balance, lots of struggle for basic needs. Just saying.

  • @ropeysubstance1719
    @ropeysubstance1719 ปีที่แล้ว +2

    it's not letting me sign up it says my info does not match

  • @PortiaGunn
    @PortiaGunn 3 หลายเดือนก่อน

    Yes, how can I find out how many hours my caregiver has because I think she’s here more than she’s getting paid for and I need to know possibly how much her check is and approximately how much hours she has been approved for

  • @waldinadermatteosian8593
    @waldinadermatteosian8593 ปีที่แล้ว +2

    Thank you
    Will do 👍🏻

  • @lupitagomez8825
    @lupitagomez8825 ปีที่แล้ว +6

    Thank you!!! 😃👍
    Me gustaría Mejor en Español Gracias!!!!!😃👍

  • @user-mg6fu7lx4x
    @user-mg6fu7lx4x 6 หลายเดือนก่อน +1

    Thank you seem better

  • @user-yh3vu6qe1p
    @user-yh3vu6qe1p 3 หลายเดือนก่อน +7

    Yes we need a Raise 😢😮

  • @rosacoronel9642
    @rosacoronel9642 2 หลายเดือนก่อน +3

    Me gustaría ver en español por favor muchas gracias ❤

  • @mariavillalbazo2640
    @mariavillalbazo2640 ปีที่แล้ว +4

    Mejor me pu den marcar por que no entiendo nada gracias

  • @PortiaGunn
    @PortiaGunn 3 หลายเดือนก่อน +2

    What is number that you can contact your worker so you can talk to him directly

  • @amparoperes9459
    @amparoperes9459 3 หลายเดือนก่อน +3

    Se lo pueden hacer en español por favor

  • @geraldinetaylor6617
    @geraldinetaylor6617 ปีที่แล้ว

    Hourly wage going up in 2023?

  • @user-dw2qy1gm6g
    @user-dw2qy1gm6g 3 หลายเดือนก่อน +1

    I need help

  • @user-jm9rz1rh7e
    @user-jm9rz1rh7e 3 หลายเดือนก่อน +1

    Can't get in

  • @karenazimi7088
    @karenazimi7088 หลายเดือนก่อน

    David tell people who Ms.Devine is!
    Some of the young people may not know.😅 Great choice!

  • @valentinaoleinic8446
    @valentinaoleinic8446 ปีที่แล้ว +3

    Is to complete hard to me

  • @jennifemorales4353
    @jennifemorales4353 9 วันที่ผ่านมา

    my father ( whom I care for) verbally abuses on the daily - sometimes he hits me. How can I quit?

  • @user-ey9fd8ot9o
    @user-ey9fd8ot9o 11 หลายเดือนก่อน +1

    Hello y cabt i ger my worker number from the call line

  • @teresacalvillo4635
    @teresacalvillo4635 หลายเดือนก่อน +2

    Puedes mandarme la información en español gracias

  • @user-jm9rz1rh7e
    @user-jm9rz1rh7e 3 หลายเดือนก่อน

    Need help clocking in and out please 😢😢😢

  • @gloriabanda440
    @gloriabanda440 ปีที่แล้ว +6

    My daughter is my care taker I need more help from her how do I get her more hours

    • @eva5601
      @eva5601 ปีที่แล้ว +3

      Simply call your worker, but you need to visit a doctor first so he or she can request that you need more hours of help.

    • @vivianfigueroa232
      @vivianfigueroa232 ปีที่แล้ว

      I’m caring for a mentally handicapped, they only approve 3.30 hours daily when I’m caring for her 24/7. Even when I submitted assessment from doctor, still not approved for more hours.

  • @gladislopez6451
    @gladislopez6451 6 หลายเดือนก่อน +3

    Si no es mucha molestia por favor en español

  • @user-el2qs6cv1c
    @user-el2qs6cv1c ปีที่แล้ว +2

    I need to know how many hours I can have my provider

    • @sumoelment
      @sumoelment 3 หลายเดือนก่อน

      I’m allotted 89 a month as a provider. But I think it varies on how much the recipient needs. It’s on the time sheet entry online. And if it’s paperwork, I believe it’s noted also.

  • @user-oz9cp9bc3v
    @user-oz9cp9bc3v 6 หลายเดือนก่อน +2

    가능하면 한국어로 번역해주실수 있는지요.

  • @WrakishaAnderson
    @WrakishaAnderson 2 หลายเดือนก่อน +2

    I will like to talk to someone😢

  • @aprilrains9921
    @aprilrains9921 ปีที่แล้ว +4

    Please post a link to available workers by zip code. there are people looking for work and people needing assistance. be sure all providers are IHSS approved. Recipents should always check multiple references and do a criminal background check for anyone they hire. IHSS requires fingerprinting and federal background.

  • @Richardclarkson7819
    @Richardclarkson7819 ปีที่แล้ว +1

    I joined it but i have no idea how to use it and it says i have no user name and it won't let me make another one. says i already have an account

    • @venitabarnes66
      @venitabarnes66 ปีที่แล้ว +1

      Your username is your email address and the password word you created. If you don’t remember your password maybe it will let you create another one. Hopefully this will help.

  • @GabrielJr-sm8gf
    @GabrielJr-sm8gf 6 หลายเดือนก่อน

    What's unacceptable?

  • @coryadams8
    @coryadams8 ปีที่แล้ว +3

    Not shure I understand does this mean we can’t call them anymore ????….If we can’t get them online how the heck are we sa posed to reach them ???

  • @stephanhagan2237
    @stephanhagan2237 ปีที่แล้ว +1

    Why is this available

  • @eva5601
    @eva5601 ปีที่แล้ว +2

    This organization is very disorganized. Its notifying me, right now, through text messages, that I received a payment through direct deposit, for the pay period of 12/16/2022 through 12/31/2022 and then it was issued on the 12/10/2022. However, today is 12/21/2022. 🤷🏻‍♀️☺️🤦🏻‍♀️

    • @katericathygonzalez7266
      @katericathygonzalez7266 ปีที่แล้ว +1

      Wow I got the same message. I haven't even posted anything on my time sheet as we are on the 23rd now what

    • @eva5601
      @eva5601 ปีที่แล้ว +4

      @@katericathygonzalez7266 I think some people at the accounting department are drinking too many egg nogs.

  • @cynthiapinckney7788
    @cynthiapinckney7788 9 หลายเดือนก่อน

    Can't connect. System doesn't work

  • @carmenfletes4678
    @carmenfletes4678 ปีที่แล้ว +12

    Será mucho pedir que lo tuvieran en español por favor

    • @LACountyDPSS
      @LACountyDPSS  ปีที่แล้ว

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @Nauttiee
      @Nauttiee ปีที่แล้ว

      th-cam.com/video/0m8xAVPWVDE/w-d-xo.html

    • @catalinagarcia6117
      @catalinagarcia6117 ปีที่แล้ว

      @@LACountyDPSS versión en español

    • @taylorbrummer88
      @taylorbrummer88 ปีที่แล้ว

      @@LACountyDPSS hey I'm at home now and am trying to get some

  • @armidaleyva2566
    @armidaleyva2566 ปีที่แล้ว +4

    No lo pueden poner en español 🙏

  • @MariaOrtega-vc7bs
    @MariaOrtega-vc7bs ปีที่แล้ว +3

    Please get real this is not good for people over 80 years. Most people that age can I see good and cannot handle the computer! I have no use to me. Will continue using the phone! And you will have to continue helping us from the telephone number to make it easier for people over 80 years old to contact you! I hope I made it clear thank you very much!

  • @gracielaramos3674
    @gracielaramos3674 2 หลายเดือนก่อน +1

    Si podrían ponerlo en español por favor?

  • @jessefuentes8143
    @jessefuentes8143 ปีที่แล้ว +1

    Iam trying to get logged into IHSS Chat problem but I have trouble with my phone interference texting information can I request phone help trying to get logged in?

  • @menevets
    @menevets ปีที่แล้ว +2

    First, it wouldn't accept my login, then it said they already had someone with these credentials, (me), but instead of logging me in, it sent me back to the login page- no success. I went to the portal page and was told that my password had expired and was told to create a new one. I went back to the site and changed the password to the new one- once again, rejected. Too much security just to chat?

    • @JA-fi5fw
      @JA-fi5fw ปีที่แล้ว

      I had exact same issue like yours signing up since the county upgraded to New Portal .
      I called the local dpss office and explained the issue I had
      but none done so far to resolve issue.

    • @sidharvey3158
      @sidharvey3158 ปีที่แล้ว

      Smh

  • @lenyyanethmanciadecruz732
    @lenyyanethmanciadecruz732 ปีที่แล้ว +11

    Buenos días, si no es molestia; lo pueden transcribir al español por favor.
    Bendiciones 🤗👍

    • @LACountyDPSS
      @LACountyDPSS  ปีที่แล้ว +1

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @lupitagomez8825
      @lupitagomez8825 ปีที่แล้ว +1

      😃👍

    • @Nauttiee
      @Nauttiee ปีที่แล้ว

      th-cam.com/video/0m8xAVPWVDE/w-d-xo.html

    • @MariaMartinez-un2pp
      @MariaMartinez-un2pp 6 หลายเดือนก่อน

      Buenos dias boy a buscar en español

  • @psychlady
    @psychlady ปีที่แล้ว +7

    This site is useless as well as the phone number provided. I was on hold for more than an hour. After 30 minutes the message said I was #20, after 45 minutes it said I was #10, an hour later it said I was #20 again. I then just hung up to find another way. I am trying to help an IHSS recipient obtain an exception for a paper timecard. There should be a link for that.

  • @aliciamunoz8367
    @aliciamunoz8367 ปีที่แล้ว +1

    No tengo computadora y español por favor

  • @mariairasava906
    @mariairasava906 6 หลายเดือนก่อน +1

    COMO HABLAR CON UN REPRESENTANTE,,QUE HABLE ESPAÑOL Y MIS PAGOS SON ATEASADOS PORQUE NO HAM MANDADO LAS TARJETAS DE LA HORAS POR CORREO.MYCHAS GRACIAS SE LI AGRADESCO.

  • @angelicavillarreal3766
    @angelicavillarreal3766 5 หลายเดือนก่อน +2

    En español porfabor ay dis culpe

  • @laneywilsom8555
    @laneywilsom8555 ปีที่แล้ว +5

    Why did I get a text
    No one ever answers
    Beside that's why I have a worker to handle my calls when I have a problem right?

  • @monochrome2303
    @monochrome2303 ปีที่แล้ว +1

    The link does not work

  • @angelicaespindola8248
    @angelicaespindola8248 ปีที่แล้ว +3

    En Español por favor

  • @debrawhite7197
    @debrawhite7197 ปีที่แล้ว

    Help w2 for 2022

  • @trinidadjimenez29
    @trinidadjimenez29 6 หลายเดือนก่อน +1

    Me gustaria resivir ya mandas en espanol ❤

  • @vivianafacio5272
    @vivianafacio5272 2 หลายเดือนก่อน +1

    Español por favor?

  • @naumfasman1569
    @naumfasman1569 ปีที่แล้ว +1

    Ничего не понятно

  • @roxannelishey7253
    @roxannelishey7253 2 หลายเดือนก่อน

    My mother circuits are old wireless there's no home line do to her circuit breakers and she's not trying to fix them i.live w her I have no.choice but to.use my cell however ATT shutting down home lines .I missed my workers call due not being near my cell ' lady's room' but I need to speak with her regarding hours she provided but has not been turned in and i.dont want no lying or fraud against me due to the paper work.ive had seven back Surgeries and I can only give my thank to God for being able to barely walk cane is needed if over a block please let's set a date time I .can make to see or talk with my worker thank you,

  • @francinebriones1718
    @francinebriones1718 2 หลายเดือนก่อน +1

    I totally agree person to person is helpful & many of employess need to stop having attitude , an employee of IHSS snap at me because we all sending " our" time sheet in all at once am like , will I work I like to get paid ...2nd is having Despoit change because of a New Recipent ,Technology is great so why do we need to do it over an over when it shouldn't have to be done !!! then wait 30 days makes No sense!!!

    • @chhunhonghoun9741
      @chhunhonghoun9741 2 หลายเดือนก่อน

      I don't know how to do to get get answers from I H S S also to contact with you by using on line with you and I will send you my answers after I will see what you ask me later. Thank you!

    • @chhunhonghoun9741
      @chhunhonghoun9741 2 หลายเดือนก่อน +1

      Don't know how to contact you by using on line and then I want to contact you by mail.

  • @marinaorellana-qz9oc
    @marinaorellana-qz9oc 2 หลายเดือนก่อน +2

    Español por favo

  • @valentinaoleinic8446
    @valentinaoleinic8446 ปีที่แล้ว +3

    Better use telefon

  • @isabeltevanyan6599
    @isabeltevanyan6599 2 หลายเดือนก่อน +1

    Chat agent is not a citizen who works to take care a family it will be an AI it means a robot , no thank you I would like to speak with someone else.

  • @analilianrodriguez6467
    @analilianrodriguez6467 ปีที่แล้ว +1

    Yo lo quisrera en español por favor..

    • @LACountyDPSS
      @LACountyDPSS  ปีที่แล้ว +1

      Por favor busque el video de la versión en español.
      La transcripción está disponible en otros idiomas para todos los videos por medio del ícono de "configuración". Primero debe habilitar subtítulos en inglés (English) y despues seleccionar "Auto-Translate" para seleccionar "español".

    • @evareyes2737
      @evareyes2737 ปีที่แล้ว

      @@LACountyDPSS para Que es gracias?

    • @cruzitamejia..4672
      @cruzitamejia..4672 ปีที่แล้ว +1

      @@LACountyDPSS gracias

  • @jovillanueva7978
    @jovillanueva7978 ปีที่แล้ว +1

    Most of the recipients are not computer savvy and would need help figuring this out so if I were guessing It would be our job to help them. But you see I just know how to barely figure it out myself. ???

  • @rosariovargas9094
    @rosariovargas9094 2 หลายเดือนก่อน +1

    En Español para. Entenderlo mejor

  • @ItsTifahTifah
    @ItsTifahTifah 2 หลายเดือนก่อน

    Smh

  • @chuckpardo456
    @chuckpardo456 ปีที่แล้ว +6

    This is unacceptable

  • @jesusfelix2266
    @jesusfelix2266 ปีที่แล้ว +2

    No se usar las computadoras lo siento mucho es mejor que alguien se comunique con migo ustedes tiene mi número de teléfono gracias

  • @aidagonzalez1720
    @aidagonzalez1720 6 หลายเดือนก่อน

    Por.fabor.en.espanol

  • @marinaorellana-qz9oc
    @marinaorellana-qz9oc 2 หลายเดือนก่อน +1

    Español por favo