Just set my camera up and it paired fine in the house. I then took the camera outside to an area covered by a wifi extender and it struggled to connect to it even though showing 94% signal. and only being around 20 foot from extender. Sometimes the cam will not connect at all. Iphone works fine from extender. Any advice?
Hello - please contact us at shop@naturespy.org, where one of the team will help - we don't do customer service via TH-cam comments I'm afraid, but one of the team will be happy to help via email! 🙂
Hi - you can follow the instructions that the camera came with, or you can also pair your WildCam 1 the same way as the above video. Just select the WildCam 2 and it will still pair. You must have the camera unpaired from any other app in order for this to work.
Just set my camera up and it paired fine in the house. I then took the camera outside to an area covered by a wifi extender and it struggled to connect to it even though showing 94% signal. and only being around 20 foot from extender. Sometimes the cam will not connect at all. Iphone works fine from extender. Any advice?
Hello - please contact us at shop@naturespy.org, where one of the team will help - we don't do customer service via TH-cam comments I'm afraid, but one of the team will be happy to help via email! 🙂
had one for christmas with a solar panel and a tripod cantvwaut to get it set up and start recording
Set mine up, but it's not showing the full options. Ie no playback button. Help please
Hi Sandra - that sounds a bit odd, it should be there once you pair. If you're stuck, please email in and one of the team will happily help.
Have a wildcam 1 and can't find an app it will work with
Hi - you can follow the instructions that the camera came with, or you can also pair your WildCam 1 the same way as the above video. Just select the WildCam 2 and it will still pair. You must have the camera unpaired from any other app in order for this to work.
Hi, we can't get the camera to read the qr code and is doesn't appear In bluetooth either!? Any ideas