Buick Enclave - The Diagnosis & The Estimate
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- เผยแพร่เมื่อ 15 ต.ค. 2024
- In this video I have a look at a customers Buick Enclave that had a customer complaint of a reallllly loud wheel bearing, object detection not working, no horn, NYSI, and a few other things. Let's see what it needs and get this lady and estimate and see if we get the job.
-Enjoy!
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Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.
Your community is lucky to have you Eric, you’re a good mechanic and a great person!
I appreciate that!
I agree their lucky to have you. Your labor rate is great compared to what they charge In my area, which is well over $100 hr. My mechanic is also very good and a very good friend of mine and his labor rate is very good also. You do a fabulous job.@@SouthMainAuto
I second that
For me as long as I being watching SMA anything being fixed on a vehicle at sma will be saving you money!
Stevie Wonder can see that 😄
Nice job as always 👍
You are a hell of a mechanic. I love your videos. I worked at a dealership many years ago and things have really changed. Even when I worked at that dealership I had a self employed mechanic work on my cars. I never take anything to a dealership unless it’s warranty work.
Now you should have a video showing your shop expenses for an average six month period. That would shock some people that think everything is “too expensive” . Great content as always!
I assume it takes about $100 per hour to cover all that. But, how the dealerships justify their exorbitant charges is beyond me!
@@0rnery Most dealerships I have been into have all sorts of extra employees and a grander looking place than most brick-n-mortar or mom-n-pop type repair facility. All those extra people and amenities cost money and you, me, the customer pays for it. The taxes and mortgage or rent on the property is all paid for by the customer. There is not much magic or mystery to it if you have ever run something as simple as a lemonade stand at the end of your driveway or girl scout cookies or whatever. One might think that more people should understand this... (Business and Marketing have been the top college major in the USA for decades) but they don't or they forgot.
@@utidjian Hah! It would be one thing if the exotic Dealership experience yielded competent diagnosis & repairs. But, we see all too often, mom & pop shops get the job done correctly after Dealership fails, despite having specific tools and knowledge of how to repair their own products. And, they get it done for a fraction of the Dealership's price.
Dealerships ought to be paying for their exorbitant overhead with car sales, not when their customers are between a rock and a hard place at the mercy of their shop.
Dude you can't get more honest than showing everyone your estimates. Totally reasonable price too, I think she would struggle to find another automotive shop cheaper than that.
Worked as a mechanic for 30+ years and i'd be happy to pay you to work on my vehicles anytime.
Remember skilled work isn't cheap and cheap work isn't skilled 😏
Great motto
Many people know the price of everything and the cost of nothing.
Ditto! 👍👍
Anyone mad at that estimate is a dum dum cause that is cheap and his shop needs to make money to stay open. I know some places it would of been 1 hour diag each concern for diag easy or not and can't blame those places either as they all need to be profitable to stay in business. Running a shop is far from cheap and easy. And we all know the government likes there chunk of anything made. Very reasonable SMA
You, my friend, are what all mechanics should strive to be.
Thanks for showing the estimate. Now, my wife has a better idea of the value of the DIY repairs I perform. And, many of those are made possible by channels like like yours. Back in the day, I had to struggle along with Chilton, "Motor" and $150 service manuals. As complicated as new cars are, your videos are a godsend! THANK YOU SO MUCH!
>>> "Now, my wife has a better idea of the value of the DIY repairs I perform." Heck yes to this! Me too! There is a saying: A man's value isn't known till he is gone.
Lucky you, I need to replace all 4 shocks because they are leaking and tie rods because rubber is gone. "Does it really need to be done?"
Lucky you, I need to replace all 4 shocks because they are leaking and tie rods because rubber is gone. "Does it really need to be done?"
Yes, to save extra wear on tires apart from a better ride.
If you apply the logic you see in SMA videos to all repairs then all you need is a factory manual, forget Haynes and Chilton.
Glad to finally see a SMA repair bill detailing parts & labor. I know automotive tools & equipment are very expensive, so if they want a honest tech like you to stay in business they better just pay up. YOU ARE WORTH EVERY PENNY!
Great price sounds like a honest reasonable mechanic.
Avoca is lucky to have you Eric, that shop rate is amazing.
I’ve always worked on my own cars. Watching Eric has helped me hone my skills quite a bit.
When I was first in business fixing RVs and mobile homes, I had a lot of people asking me to justify my hourly rate.
They didn't want to hear that they were paying for experience or that I have bills to pay or that I'm in business to make a profit.
Eventually, I just told them that if they didn't like it, that they didn't have to have me work on their units and they were free to look for someone else to do the job.
After that, I never heard anything more about justifying costs!
Apparently, there wasn't anyone else competent enough to do that kind of work.
I've never justified my price. If someone started giving me grief over a price I just sent them down the road. Those types are always more trouble than they are worth.
My responce used to be (retired, thank God!) "What do you do for a living, and do you negotiate your prices?"
That usually shut them up.
Similar story for me. Several decades ago I was in a hospital break room and saw an invoice laying out for some work they just had done on a Xerox copier. I was surprised to notice they were charged a higher hourly rate for copier service than my company charged for me to work on their MRI !
I think the problem is people equate the rate to an hourly wage - and it's way more then they are making. They don't think of it as paying the shop. (Rent, light, heat, Mrs. O, general business expenses, etc.)
Very true! We usually inform people that we don't compete on price, we fix the work done by those that do though.
Eric is an honest mechanic, very professional and skilled! 😊
People would be so lucky to have you as their mechanic and I wish I had an SMA in my neck of the woods because I would be a customer for life.
Transparency + Honesty 👍
Your customers are very lucky to have you in their community Eric!
Thumbs up on your estimate, Eric. That is certainly a fair price. I hope I'm wrong but I felt a 'red flag' going up when I saw that fuse laying as it was. I don't want to point a bad finger at a previous repair shop either. I just hope someone wasn't trying to take advantage of this lady.
I'd say the dealership certainly was.....
The previous shop probably already determined it needed a new fuse. But if they left the new one in then it would have been fixed for free.
The first thing I thought was does the horn go off in the middle of the night?
I think many people underestimate the time a proper diagnosis takes, the expertise is what you are paying for. Anyone can write up a BS estimate that doesn't address the actual problems, or "Parts-Cannon" the customer with things they don't actually need. In fact that wheel bearing - most shops would have said "you need all four wheels done" and not bother with quoting just the one that is the problem.
Good honest mechanic, great vid Eric as always!
I'm happy and aggravated, mostly aggravated I'm not close enough to have you repair my chevy. Great diagnosis as usual.
Sounds like that customer was happy even before you started the repair. Who thought you can make someone laugh with an estimate like that. You did well Mr. O!
1.2 hours for the rear wheel bearing on a new york suv? You are a man of the people!
Was the "loud exhaust" actually not -be- a bad muffler or bad wheel bearing, BUT the almost extinct "Muffler Bearing"?
You should really consider proof reading your comments before actually posting them.
You do realize that muffler bearings are real, right?
no @@oddmanout7755
@@oddmanout7755😂 and so is blinker fluid right 😂 where is so called muffler bearing?
🤣
Everyone could be so lucky to have such experienced knowledgeable mechanic in their town. Eric you saved her a lot of cash! Good man! Everybody's happy!
I think it is a set up car by some agency to check you abilities and integrity for car repairs. No doubt they will find that YOU pass with flying colors. great job
my first thought.
Then they wouldn't have had him fix the car if it was.
Which kinds of agencies perform these checkups? Sounds like useful info
Here in the UK the DVSA has been known to use a “mystery shopper” car that has known defects and present it to an MOT testing station for an MOT test/inspection to see if they are honest and actually know the pass/fail criteria of the MOT test
State of California Bureau of Automotive Repair will send out undercover cars to the SMOG test stations to test the abilities of the SMOG technicians.
When I work on these the Passenger Air Bag Light dings all the time when I set the tech 2 win laptop when I'm test driving. I used to freak out too but I figured out what it was after a couple of times 😂
We get this same crap happening in Australia & the poor honest mechanic has to cop all the backlash. So Eric there is plenty of honest mechanics like you out there, very rare also!
The nickel part is fine when you do it yourself, because you can replace it again later when it fails. When it is your livelihood, the time involved doing it again free of charge under warranty isn't worth it.
I got a parts cannon break. For some reason the parts catalogs got changed, and the listed part no longer fits. With no replacement, I had to find the actual problem. 😊
I know back in 2009 the right part was in the books since I had to buy the relay back then, and it fit. It was the same symptom, but was the fan connector, not the relay this time.
For some of that stuff I wonder if it's a local reporter is checking garage integrity. Other shops may have said "You need an expensive clockspring to fix the horn. The no-start is because you need a new starter. ..." SMAR legit diagnosed the problems as a fuse and fob, ODM, turn signal bearing etc.BTW, what happened to Mrs. O's face? :)
Don’t forget blinker fluid that they told her she needed 😂 I honestly think it’s a dealer as Eric mentioned she was taking it to. It’s the good old dealer scam where they keep her coming back for more money trick. They fix one thing and sabotage something else to fail for continued customer return for more business/ money. There is a lot of mechanics out there that do this to women mostly and a little bit to men who have no mechanical knowledge. Sad but so true on this one with women.
You don't need to explain. You are a great mechanic.👍👍👍
Hey, if you're happy and the customer is happy, well then... I'm ecstatically HAPPY!!!😃😃😃
Amazing job Eric! 👍👍
Me too
Here are your problems Lady and I will fix them. Honest and to the Point. You da man! Great Job! Thank You for another great Video!😊
That suction cup removal of the taillight was genius. I'm gonna have to start doing that since some taillights can be a real bear to remove.
Thank you for showing the estimate. Being a 1 man shop, the hardest thing I do is estimates. I would happily pay for a coaching group with you just sharing your estimates sometimes!
I am surprised at your labor rates and really appreciate you sharing that too. We havent seen labor rates that low for probably 10 years here in Atlanta.
Thanks for the honesty about the repairs and screw the crybabies
Eric, thank you for your honesty. Your estimate is ABSOLUTELY reasonable. I long for the day when I can find an honest competent mechanic like you. It's about the same as trying to find an honest politician...... rare beasts indeed!
Another point of possible interest to you: The 2014 Subaru I used to own would set off the passenger seat belt warning if my cell phone, (ONLY when I had it plugged in and charging), was laying in the right spot on the seat. (Evidently near the sensor.) There was nothing else on the seat. I hope maybe this helps you sometime. Crazy huh?
This happens to my son’s 2020 VW Tiguan. He keeps the seat belt buckled on the passenger seat when driving with his cell phone on the seat.
I'm so happy that you took the time to piss me off today!!! LOL
Oh, thank you for showing the bill, all of us wonder but it’s never shown or talked about that. We appreciate it and I considered buying a similar car but with all the bad reviews on it, I passed and bought a 22 Sorrento, wish me luck.🤣
Excellent upload! I'm always impressed with your methodical and patient diagnostic work. 🧐
The way you narrate as you go through the process really drives home the massive amount of experience and knowledge you have. This can only come through years of hands-on work combined with constant study and research of the ever-changing operations of modern automotive systems.
There is no shortcut to this level of service. It takes 10's of thousands of hours of your life...
And what is your time worth? It is TRULY our most valuable and precious commodity, as we have an ever-dwindling amount of it and it cannot be replaced once it is spent. NO ONE has the right to ask you to JUSTIFY your price for your time. If they do, then they have determined that your time has no value unless it can be 'justified '. That's arrogance and ignorance of the highest degree. I don't work for, or do work for, those kind of people anymore. My life and work has been the better for it ever since. 🙂
My motto:
"This is the 'price' (estimate) I have put on my time. You are free to take it or leave it, but I will not 'give' you anymore of it explaining why."
Thank you again for sharing. 🙏
Definitely a setup. The fuse laying in the box is a dead giveaway. Your gonna be famous for being honest and fair
Working 3rd shift sometimes has unexpected benefits. I’m getting paid to watch SMA 😊
You're fired@!
Me too
I work third but I’m off for this is my Saturday but I have to go back in on Sunday night.
Same. 11pm-7am. Wed/thurs rest days 🙄
Not only is Eric good but so are Ivan, Raymond and Wes. And their presentations are encouragement for others to follow this.
That’s the great thing about this channel, not just great content but the up front and honest work that’s done. You’re a good man Mr. O! ( and a lucky man to have Mrs. O! ). Thanks for another great video! 👍🏻👍🏻
I wanted to see where the auxiliary ground wire went.
Your the best mechanic and diagnostic technician I have ever seen and I have been working on cars and trucks for 50 plus years!!!
Thanks for another great video Mr & Mrs O. Not too difficult to win the job when the dealer is twice the price for half the work. Thanks for being honest and trustworthy, there are not enough people in the world like both of you.
a wasp sting on the backside of your hand will puff it up so it doesn't leave marks when you punch her.
And yet not one "There's your problem lady!" it was almost the perfect video for it. Thanks as always for another good video, looking forward to part 2.
Hey Eric
Long time viewer here from England and this is one of my favourite so far as not only does it show off your excellence in well thought through diagnostic....
But it shows the other side of what most customers only see..... the invoice...
Absolutely nothing wrong with any of your prices or rates etc.
Love the clearness of the invoice.
Sod the haters in the comments, those People forget that you can source stuff cheap on the internet, but they forget you'll be waiting for it to arrive and that vehicle will be taking up space and time. And if it's wrong you'll be waiting again for the correct part.
Your local supplier may be dearer but the customer service they offer you is what you're paying for.
Keep the video's coming and a few more estimates or invoices please.
Kind regards
Chesh
Wow! I would pay without a second thought! Considering the quality of work , diagnosing, etc. the bill was 💯 fair. Absolutely great job to the SMA team !
You’re worth every penny!
Hell of a good technician…..
Both good and honest.
Mrs O has a wonderfully delightful face. Delightful to see her assist.
I lost my shop during coof. Watching this and back seat driving while you repair stuff makes me REALLY feel the need to get back in the game
That's the Devil whispering in your ear! I love working on cars except when I'm actually working on them... and the cars get tougher to work on every year. The one that ruined it for me: replacing the clutch in my son's Acura Integra. The new one lasted a couple of days until the new pilot bearing seized. Aaaahhhh!!!!
Coof?
@@brnmcc01Covid
@@brnmcc01 coof = covid. force of habit-got used to censoring myself because for a long while messages would disappear if they had the word "covid"
@@brnmcc01 COVID b.s.
Estimate looks totally fair. Thanks for the transparency.
The mysteries of diagnosing through the fog of a previous technician's work... The horror! Great work! I enjoy and learn from your videos.
Pulled horn fuse!
Your Classic teenage son taking the car for joy rides at night.
Pulled fuse so it doesn’t honk when using remote start, or when he locks it after coming back home.
It's very interesting to me to see the costs associated with this kind of diagnosis and repair. Thanks for sharing that info! The ''missing' fuse did seem a bit like a setup at first, but it all made more sense when it was disclosed that she'd had the thing at the dealer before bringing it to you. No doubt the previous diagnostician removed the horn fuse in order to test the security system and simply forgot to reinstall it. It would be very interesting to see a written quote from the dealer!
Lookin' forward to Part Ii!
only thing I liked about a dealer repair is they left the temp sensor box under the hood, so at least I know they changed it. The job was free, they did it while I was buying a car, and thought I was trading it in. LOL
Told them if the transmission goes, I'll be back to buy another one.
A customer can always say no to an estimate and go to another shop, which is apparently what this customer did after getting the dealer's estimate. Eric's labor prices seem fair, he uses quality parts because he has to back them if they fail. He's upfront about diagnostic costs. I would love to have such an honest and fair mechanic to rely on.
P.S. Sorry about Mrs. O's face, I hope she heals up real soon...
=]
Love seeing an honest mechanic providing quality work at a fair price.
I appreciate your openness and think with your skillset to be charging what you do is a bargain. I'd rather have you work on my car than any dealer even if you were more expensive
Good on you Eric for using genuine OEM Parts! Aftermarket is usually junk!
Another nice job Eric. Prices are what the are . At least your customers know they get an honest job and the problems solved for what they are paying for . That’s all anyone can ask for, especially in todays world .
This is why I watch your videos Eric. You do a great job, yes it comes at a cost but you are not like most shops, for example in Arkansas where i live i had a shop replace wiper motor on a 1988 GMC c1500 it blew the fuse they replaced it it blew again, i asked then to fix it not just change the fuse, again they changed the fuse and it blew, but 141 dollars and change later just to change the fuse i gave up. this was supposed to be the best mechanic team in my town, less than 11000 folks here... so watching you , I went to auto mechanics vo tech but am disabled , amputee and in wheelchair, I bought the switch with harness and no one here wants to put it in lol i will be doing it myself. Your videos have taught me so much thank you
Thanks for being willing to show us all the work and sharing your knowledge. Your prices are fair, especially considering your years of experience and knowledge.
A really good video, thoroughly enjoyed the invoice portion. Puts everything in perspective. One question though, do you live and die by the Labor Guide ? I know it is all about the money, that’s why we work, but you have always struck me as a person that uses the guide as just that a guide. Modifying as you see fit.
I bought a new one of these when they first came out, Tiger Woods drove the same brown Enclave as me. Should have known as a technician not to buy first year models. This thing fell apart in my hands over the course of a year. It was in the Buick shop seven times. My salesman encouraged me to seek lemon law protection. I patiently let them fix it and then traded it in for a GMC truck (didn't want them to pass the problem to someone unsuspecting).It was better but now I am firmly a Toyota and Lexus only fan.
What makes you think it wasn't out on the lot straight after you traded it?
They solved main issue finally then I traded it. I knew beforehand the salesman had a buyer at the ready with all the information of troubles@@Cheepchipsable
@@CheepchipsableThat’s why he let them fix it before trading it in.
Mrs O, don't be so shy just cause you may not have makeup on! We love you no matter what! Eric, Nice work on the detection and fixes.
I appreciate the fact that you showed the price. We don’t have anything to go off of usually. I already know most of us get ripped off but know just how bad does help. So thank you
My wife's Equinox had the same wheel bearing go out. Easiest one I've done, so I wasn't upset when a truck rear-ended it and destroyed the thing. Kept the wife safe, so I can't complain.
Love the work!
On the key fob, I've found that usually it's crud/carbon buildup on the connector pad under the conductive rubber of the button. Popping it open and cleaning the contact surface with a Q tip and isopropyl alcohol takes about 5 minutes and almost always fixes the issue.
Did Sweet Project Cars teach you that? 🤔
@@jimh.412 Probably not since I've been doing it since the 1980s and I don't know that channel.
@@John_Ridley So you say? Keyfobs didn't come out until late 80's early 90's.🥱
@@jimh.412 Back then of course it was TV remote controls, it's the same kind of button. Gold plated PCB traces under a conductive coated silicone buttons. Exact same problem and solution though.
More than fair on pricing. A person that runs a business and does not charge to do work, will not be in business very long. Great Job Eric!!!!
Eric I ran across something a few months ago I had never saw, I'm a full auto tech in a manufacturing plant so if I get it in my bays it was never good to begin with. Ac wasnt cooling on an acadia, checked all the fuse and relay was blowing but compressor wasnt kicking on ohmed all the wiring from the compressor back to the fuse box and climate control mod and found nothing. As I was looking at the dic the temp outside was showing -34 degrees and I thought that was strange because I'm inside a plant so got out the trusty MDI and a laptop to check codes found nothing, went into ambient air temp sensor and it had a recalibrate function so recalibrated it and wallahh, didnt know if you had saw that before in the field but I hadnt in the plant. It thought it was too cold to kick the compressor on, wierd man. but getting parts is pretty easy for me, usually have plenty of them and the cars are clean and that makes thing alot easier too, good vids man I watch them all the time, keep up the good work.
Should have edited "weird" because you spelled it wrong. I before E except after C does not apply here.
@@hcox1111ok and like you never make mistakes huh 💁♂️ is this the English classroom here ? Or is this just a Karen ?
A lot of people screw up "their" also, if you spelled it thier then you are spelling it wrong. Just trying to help you not look uneducated.@@kevink4914
@@hcox1111 Thanks Dr. Grammer, I'm a production mechanic not an English major so spelling dont get me paid.
For someone with your experience, skill and tooling, $90/hr is way too cheap. Thank you for your honesty and transparancy.
Amazingly GM still puts modules directly expose to salt puke.
To be fair this is about a 15 to 20 yr old car at this point
@@iandouglas4992 It's not. It clearly states in the video several times that it's a 2017 Enclave.
@@TylersNeighborhoodGarage The condition - in the salty PRNY - is 15-20 years old.
@@iandouglas4992Wouldn't be on the road after 15 years in that area.
Electronics can be packaged to be completely impervious to water. GM just doesn't care to do that because then they can charge you almost $600 for parts alone. Look at the fuel pump modules on the GM trucks that Eric has routinely shown us. It's clearly a choice to do these things.
The only argument I have is that you deserve way more than $90 an hour for your expertise, quality and honesty.
This feels like a secret shopper car, checking garages for integrity.
Bet you guys are on to something here...
Well shes fixing it. If she just wanted the estimate and then split id agree.
Eric, You were very thorough in your investigation into her complaints and I understand that you need to get paid for your time because once you give her your estimate she may let her brother do the work.... I also think your estimate for the repairs was very inline with what it would cost in most areas of the country (unless her brother is doing the fixin, then it might cost her more in the long run). Keep up the good work there at SMA...
The honk can be turned on and off when you lock the doors.I always turned mine off because I find it absolutely ridiculous that people are honking their horns every damn time they lock and unlock their doors!....Imagine this woman is COMPLAINING that she cant wake up the neighborhood when she unlocks her car....How awful!...You can hear it lock and unlock...you dont need to tell everyone within a quarter mile you are locking and unlocking your doors!.
Enjoyed the diagnosis...always a winner. Also enjoyed the frankness on seeing the bill and hearing the LOL from the customer as she had heard the price from the dealer!
mrs o isnt a disgrace
She's all dolled up here today. I caught a side mirror peek 😊
Yep, im always happy with an SMA video. Takeaways, you do excellent, honest work, your labor rate is low, skilled labor costs money, and, again no Tundra's
You will not find a better Shop, This coming from someone who is also a Mechanic, At a better price for the work being done.....end of Story, Shops are Expensive to operate...
Excellent video. It shows how repair shops should operate and why customers find an HONEST LOCAL SHOP.
Makes me happy sir. We all have different cost so our bills will hardly be the same. You pay for your experties and the parts
Honesty and transparency. Doing it right!
Your a good honest Mechanic Eric,so the dealer pulled the fuse for the horn,Cheers!Dealers are bandits,lol.
The "Northeastern Crust" on that module was impressive! And Mrs. O is a peach, even when she's having a bad day!
I can feel your distsin for Buicks. BUT I appreciate your ethics. You are honest and that's how you can sleep at night. Integrity..a lost art..God bless you
Eric, you the guy! Fix everything and save the gal a bundle! Best outcome that can happen!
I was pissed off at first because I am changing my leaky water heater, so I watched your video, which was very satisfying, which ofc made me very happy. Thanks, Mr&Mrs O. Best get back to water heater.
Honest thorough and detailed.
Way to go Eric O. !!!
Couldn’t show Mrs. O’s face because we couldn’t handle that much prettiness in one video.
Eric O. I was very surprised to see how little you charge for your hourly labor rate. I live in north Idaho and the shops here are charging $110+ an hour and don't have your skills. Ur work is impeccable and probably the best I've seen on TH-cam. I was surprised when you have said in the past that some vehicles that come into your shop go elsewhere to get the work done after you diagnose the problem and said maybe it was because you were too expensive. I was expecting your labor rate would be in the neighborhood of $140+. I really enjoy your channel and thank you for doing the quality of work you do. Most shops here just don't measure up. Rick, North Idaho.
I have always preferred DIY. You are helping us all out Mr. O.
I never see people disparaging you in the comments and I read a bunch of them.
Besides, anybody critiquing you most likely cannot do what you do.
As a lifelong shade tree mechanic from the 70s these newfangled cars confound me but I am really learning a good deal from you .
I remember the old Chevys with the 283 V8s only needed 3 wires to run.
But they did have generators and voltage regulators to mess with.
Thank you for putting your knowledge and experience out to the world.
These videos need to be captured and compiled as a sort of modern day Chilton book.
Search the index for your vehicle and 5 or 6 videos would pop up.
I love watching you two work together. 😂
Erick is the man ... I'm happy ! ... love to hear Mrs O's perspective ; )
Thank you for showing the invoice. I am one of the happy ones.
Just sayen Mrs O ... we always need you ❤❤😊
Always nice to see Mrs. O.
Hi, Mr. O. I'm happy cuz you n Mrs. O. are happy. Have a happy day!
I was in a Ford dealership some years ago and i overheard two technicians conversing. One told the other the window switch did not work. But tech could replicate the problem. Response, change the switch and charge the customer. These folks give your industry a bad name and has led to my distrust of almost all mechanics or better yet, parts changers. Glad you're not in either of those categories. Keep up the great work and thanks for watching, sorry. I meant thanks for showing
Recently i had a alternator over charging,so i called ford dealer and they wanted 175.00 diagnostic fee. i called 2 other places and it would be 10 days b4 they would look at it. So after watching it my grandson and i replaced it for 141.00 ourselfs. Thanks for all your expert knowledge that you share. Thanks
Thanks for showing us the repair estimate. My wife is now a little more understanding when I "need" to buy a new tool to do our vehicle repairs and upkeep.
I see, said the blind man to his deaf daughter sitting on the corner of the round table... Thanks for sharing Eric, we always learn something from you
If they can do it cheaper let them. Every now and then I get one of them. They want me to diagnose and then they go home and do it themselves. The best ones do this and then they call you how do I get something out. They usually go buy the parts and find out it usually costs more than for me to get and even do. I am always willing to help someone if they are willing to help and learn something. My labor is usually just tools I only take money for the parts and buy me some tools and that’s my labor. I don’t have a building or experience equipment to pay for so I really have no overhead and I like helping people. I love watching your videos because it seems to me that I learn something every time. Keep up the great videos
More Mrs. O will make us happy.