Because of your last video I managed to get a local PetSmart to not refer clients to these books. They sadly have to keep them because of corporates, but at least they don't use it as a main guide. I really hope they get them fixed though, because people who don't talk to staff may pick it up and get misguided.
I can't speak for all locations, but truthfully I worked at a pet store for over a year and I think one or two people actually took one of the written "guides". Basically we all really just need to tell people to be more aware of doing their own independent research.
Thank goodness for the internet and people like Adam. 15-20 years ago so many more people would be more likely to actually take these things with not as much information at their disposal. I remember being the dorky kid who bought the full books at the pet store and read about animals I didn't even have or plan to get. But I could definitely see a parent who got these animals for their kids taking this home and thinking they'd have the proper care listed. Like Adam said, there's no reason these companies should be so lazy and careless when there's so much useful information elsewhere.
@@_dboy_ A lot of times parents won't even pick up the guides or watch TH-cam *at all*. So many people don't even think about researching how to take care of a new pet they know nothing about and make assumptions leading to neglect. :( but yes, for those that do watch and read information, we know there's lot to be learned.
@@_dboy_ gosh I have an leopard gecko book too, I should go and read it to see how accurate it is now. I got it back when PetSmart let me buy to Leo's to cohab. Now I know it's wrong, and luckily my two ended up girls, but that could of been so bad. Now my only Leo has a 4x2x2 all to himself xD
I work at Petsmart because I wanna help people out. I know how outdated Petsmart/Petco are with reptile care so I’ve worked with my coworkers on giving more recent info. I’m glad my store actually tries to improve their knowledge instead of relying on the guides corporate sends us. I never once even used a care guide from work lol, if I don’t know the answer I refer them to several TH-camrs and also different websites they can learn more.
I haven't looked at the care guides, but the products Petsmart sells marked for hamster care, at least, is really sad. The "hamster cages" are tiny or weirdly shaped (hard to clean or for the lil guy to run around in) small wheels, cotton bedding (cotton specifically is dangerous if ingested or tangled in their feet) and so on.
I’m currently an employee of Petsmart as well. I’m here to learn more about the animals I’m sending home with people. I want them to have a good life. A lot of the time, I feel conflicted about the bad sides of this employer but it’s a decent job and all of my coworkers have actually shown care. One altered the protocol slightly. There’s a lot of issues with their care protocols within the store but I’m doing my research so I can find a way to make them comfortable until they’re adopted. I always have hope there are customers who know what they’re getting into. I do my best. I’m learning lots.
I got my bearded dragon when i was fairly young from Petsmart and I wish they even gave me one of these pamphlets, because I was given entirely flat out wrong information. I asked an employee how many vegetables I should be feeding him, and instead of telling me they weren't knowledgeable enough on beardies, i was instead told that crickets and supplements would be enough. He, of course, passed away prematurely. I was young and didn't think to fact check this online, which I regret, but I do know better now. I've devoted myself to researching and learning about reptiles and amphibians so that when I eventually keep them again, I'm knowledgeable on their care and it won't ever happen again. So sad that this happens so often, I've heard stories similar from other people too
I’d love to see a video comparing all the ways to heat reptile enclosures (heat tape, heat cable, RHP, heat pads) and how much each one cost to buy and run. With winter in Canada I’m wondering which is the most cost effectively option.
It all depends on wattage. The higher the wattage you need to get the temp for your reptile the more it is gonna cost. It would be hard to do a proper comparison because each reptile needs different temperatures and SO many factors go into how much wattage you would need to get the temp required. Size of tank, glass or wood tank, open top or enclosed top, temperature of the actual room the tank is in, type of heating the reptiles needs (heat pads, overhead light, day or night heat) etc etc. For example my apartment is cold in the winter so I need more heat sources for my reptiles in winter and night heat too since the ambient room temperature is so much lower then in the summer. Heat tape and heat pads don't help at this time of year for me since it's the ambient tank temp I need to raise.
Maybe you could do another one where you have highlighters or markers to show what is good and what is bad. For instance, you can have a red one for good things, a blue one for bad things, and a purple one for things that are just okay. Then we could see them at the end!
I’d love to see a petsmart care guide review for veiled chameleons. I didn’t get one with ours years back. It would be interesting to see their take on care for ‘em. Also it was nice meeting you and chatting with you for as long as we did at the expo. My sons are still talking about it. Super highlight to our weekend and our expo experience this time. Thanks Adam.
I like when you do these videos for those that just don't know or don't do their research. We recently rescued this poor Asian Scorpion from PetCo. It was in a TINY critter keeper and was under a horrible light. They said he was mean so they didn't FEED HIM!! So we have him and he is doing amazing! That is 1 of a few we have, in our words rescued. Thx for the vid
The only animal here (the rescued betta died after close to two years) that came from a big box store is Russian Tortoise. I went in to pick cubes of frozen brine shrimp (only place that consistently has them) and saw a really active and responsive which I take is a good sign for any wild caught animal. I felt the need to liberate him before somebody who didn't do their research got him. He's doing fine in his pen now. Climbed out a couple of times but I'll write that off as good health.
I remember my bearded dragon loved having the hot side temp between 110-115, any lower he'd literally throw a fit. I live in south texas so it wasn't hard to keep the temp that high. Man I miss my dude, got him as an adult rescue from a reptile expo and gave him an awesome four years. He's not dead or anything but after that huge texas freeze I nearly lost him so decided to give him to someone who could better deal with emergencies like that. Stumbled onto your channel a week ago and loving it really can't wait till I can get back into reptiles!
I just started working at PetSmart and know about birds, small animals, and fish, but not reptiles...which is how I found your channel. I have taken a liking to reptiles and want to get one, one day, but right now I want to learn about them for work. I think there are only two people who really know a lot about reptiles outside of what corporate taught them. I'm still new, so if someone were to ask me what size tank, or any other question, I'd probably refer to the guide, so these are great videos. You should definitely make a series out of all of the pamphlets !
I started working at Petsmart August 2022. I’ve been learning a lot and I came here to learn more. For the desire to be able to give good instructions and information to new pet parents. And to treat them well while they’re in the store. I want a leopard gecko some day. And a beardie. I’m waiting until I’m more stable but doing research in the meantime. I think he should do a series on the pamphlets, too.
I loved your corn snake care guide! It was so helpful when researching for my corn snake. I picked him up on Tuesday and I’m so in love with him. I can’t wait for him to get fully acclimated so I can interact with him more.
I saw the title of this post and immediately came here, the video is running now about at the 2 minute mark but I cant wait till the end to say THANK YOU FOR THIS VIDEO. It's incredible the amount of garbage out there for beardie care. And I gotta stop now before I launch into the big box chain pet stores selling beardies and other beautiful little souls.
I work at said store, thank you so much for making this video! It feels like no matter how much we say as associates, how wrong this is, nothing is ever done. (or not near enough) EDIT- I will add, I try to educate as much as possible, always direct folks to this channel and a few others for information.
@@WickensWickedReptiles it definitely has man. I’ve learned a lot from watching you. You’re pretty much the reason I even got back into the hobby. You showed me it had changed for the better. You are also the reason why I went with a 4x2x2 as an upgrade for our year old male corn snake instead of a 40-75 gallon as was suggested to me by a surprising number of people.
Proud of you for understanding that you were wrong and actually changing your plans for the enclosure! Too many would insist they're fine in a 20gal and ignore all attempts at help and any advice that shows them they need to change the enclosure/care. Mistakes happen, if we fix it and grow from the experience that's way better than sticking our heads in the sand and hurting animals.
I remember diligently following the care guide circa late 90s for my corn snake. My grandfather custom built an enclosure that gave it plenty of space. We had the one required hide on the hot end with a heat pad underneath, no lights, and absolutely nothing else in the enclosure except a water dish; just like the care guide told us to do. She almost never came out of the hide. She would stick her head outside the hide whenever my mom made coffee in the morning and she loved being held.
Great video! Looking forward to more videos like this. Strange that there would be such difficulty finding Bearded dragon care guides at PetSmart in Canada, either that means Canadians are expert in beardie care, they have all the care guides acquired in their homes up to study the care of bearded dragons and should really be watching this video for clarification & up to date info, or PetSmart is afraid Wickens Wicked Reptiles would find their care guide if they made it too available in Canada?
I remember first lizard I had was an anole in a 40 gal. But after I went outside with him on my shoulder he escaped up the side of my house. So I got s beardie for the 40 gal and thought that was great because petsmart promoted it as such so much.
Living in central Texas, this fall been a bit drier than usual. And then came the cold. In my Leo's tank, even with me hand misting 2-3 times a day, the ambient temp about 6" above the substrate was in the upper 20s %!! That was when temps were 30s-40s F. When the highs get up to the 60s, the humidity will rise a good 10%. I couldn't get a mister soon enough, so I got two damp (not wet/dripping) cloth towels and put them across the screen top. Within an hour the RH had risen by about 10-12%. Stabilizes at that point until the towels dry out. For some reason this wasn't really an issue last Fall/Winter. So yes, I have seen low 20s RH in my Leo's enclosure. Scary stuff.
Adam, you talk about 20% - 30% humidity being unrealistic, but that really depends on where you live. I'm in Edmonton, and the humidity in my room, right now, is about 10%. My arid enclosures are constantly at 0% humidity - it's a struggle to keep my corn snake's enclosure above 40% humidity.
I love these videos! With so many care guides out there, and some that have bad info, it can be difficult to know what’s right and wrong, especially considering we’re always learning more about better care and husbandry. I think that’s why it’s important to look for different sources, articles, videos, and probably most importantly trying to talk directly to people who have cared for these animals. Honestly I have learned a lot just from Facebook groups for specific species, as silly as that may sound.
Why Canada decides banning species allowed to be kept by private owners instead of setting standards in animal husbandry and housing is beyond me. It’s a constant battle here in Manitoba. There’s a “reptile gardens” here in Brandon Manitoba and the reptiles are kept in some of the worst conditions I’ve seen, literally deplorable. Yet there’s no laws or enforcement for the husbandry and captive care of such animals and it’s upsetting. I’d assume because situations like this is what animal services and the government is what they are familiar with is why these bans are trying to be put in place.
I definitely would appreciate if you and other reptile TH-camrs stopped by the westman reptile gardens in Brandon Manitoba if your ever passing through. Your jaw will drop on how these animals are kept (the turtles are fed cheap dry cat food). You also do not want to know the conditions the rodents are that he breeds in a separate building, he’s the main supplier of feeders for many pet stores in the province. Hopefully some attention to it will make a difference.
Here’s a few videos I’ve found of the place: th-cam.com/video/AUbUeeNsvHw/w-d-xo.html th-cam.com/video/JUpR1pCVOps/w-d-xo.html th-cam.com/video/VXec9s7NSfM/w-d-xo.html
I would love to see more of these; being misled and accidentally mistreating my animals is a personal recurring nightmare of mine. I actually found your channel doing research for maybe getting my first frog; Day 3 and I'm leaning toward a White's tree frog. A care guide on one of them would be rad as Hell from you, but I recognize that there are others to be found, so no pressure. Love your content, dude! Lifelong reptile dork myself; you're doing the Scaly Lord's work.
I'm pretty sure the reason PetSmart still recommends a 40 gallon tank for adults is because they don't carry reptile terrariums larger than 40 gallons in store (at least int he US), and they don't want you going elsewhere to spend your money. It's gross.
You sort of walked around the issue. They sell reptile carpet because they make money off of it. Similarly, they recommend 40 breeders to "beginners" because a "beginner" doesn't want an enclosure half the size of their room. They sell the reptile and the too-small tank to a person who doesn't care to research before hand, and iiiif the person does figure out that their care is lacking and decides to upgrade, they get a second large sale when the person upgrades the enclosure and has to buy all the new equipment to go with it.
I’d love to see videos of what should actually go into the terrariums,like what you would buy if your setting up a bearded dragon or crested gecko terrarium
I went to petco to see my friend that works there. After looking at the reptile tanks I decided I can’t go into petco or petsmart anymore. Those “people” actually think it’s ok to keep leopard geckos without any kind of humidity. Those poor creatures had nothing but a plant and water. One was shedding but it was the worst I’ve ever seen and it was clearly suffering. And don’t even get me started on the crested geckos… I literally wanted to do something violent to the pet care manager BUT of course after talking to them they don’t give a shit. Just fyi my friend is the dog trainer and he’s going through a divorce so I wanted to check in with him to see if he and the kids were ok. But was told he hasn’t been In lately so yeah…
Sadly, the enclosure size bit is just like using repticarpet. It's for sales. They don't sell enclosures, targeted towards reptiles, larger than a 40 gallon. The kits for juveniles are 20 gallons. The lady at my PetSmart said I could house my beardie for almost a year in it. Me being ignorant, thought it'd give me some time to save up to get a bigger one. So, I bought it. Only to learn it did not come with anything I actually needed. So, I started doing better research. And then quickly realized my girl was out growing it much faster than the lady told me. The lady also told me that it only cost her a couple dollars to feed hers a week. I have no idea what she was feeding hers, but I knew very fast it was gonna cost a lot more. Let's just say, I don't shop there very often anymore. And if I do, it's bc it's something I know I can't get at Petco or the locally owned pet store. A couple of the girls at my Petco have reptiles, and I've seen their setups. They are people you want to trust with your questions. The only upside to me having that 20 gallon, is I have a quarantine tank for smaller reptiles. Maybe eventually I'll buy something small enough that can live in it permanently. But until then, it is just sitting on top of a shelf empty since all my animals are out of quarantine right now.
When I first got my leopard gecko, I had him on reptile Capet for the first few months since I was still ignorant to the flaws in the care that Petsmart recommends, the thing that sparked me to stop was when I decided to release some crickets for him to hunt, he missed and bit the corner piece of carpet that was sticking up and he got a tooth snagged on it. He freaked out and ripped a tooth out before I could reach in and try to help him. He was fine and it hasn’t caused an issue after the 4 years I’ve had him, but it inspired me to do some hard research online. I’m multiple animals in now and I’ve never taken advice from a pet store, (except for one employee who actually had her own collection that was very well cared for).
The reason the care guides say 40 gallons is because that is what they carry or sell. They want to be able to sell more product. Its the same reason why they say reptile carpet, and a lot of other things. You can use it, but it isn't ideal. Realistically, how many people are going to spend $500-700 on a 4 x 2 enclosure for an animal they would be getting for only $25-50, or far less? The reality is that in many areas, chains are the only places people have to go to get supplies without having to ship or buy online, which no one is going to do if they are just entering or are new, or having to wait for wherever their next show may be. Making minimum enclosure sizes larger is not ultimately in the community's best interest in that its a barrier to entry, and also hurts the pet keeping communities.
If I remember correctly last time I was at PetSmart (Canadian) the little label by the bearded dragon did say minimum 40gallon which is thought was impressive that they’d be close enough, but I was appalled (however you spell that word) that they still had 10g listed on the leopard geckos!
I remember when I was working at a petsmart and a customer who had just bought their baby beardie came in and showed me the care guide that said to feed 1x daily. They thought that meant one bug daily, for their barely more than a hatchling beardie. Thankfully they were willing to listen to the correct care, but I think my soul left my body when I realized THAT was what we were supposed to recommend to people as opposed to actual, proper care. Being the most competent person in the petcare department there was horrifying. Constant rampant animal abuse, wherever you looked. We had a beardie with a necrotic tail tip that I was begging the managers to take to the vet to get amputated for months (they wouldn't) before my coworker took him home and gave him a PetSmart Approved Setup(tm) while myself and the one other competent petcare person begged her to do better. Two corn snake hatchlings escaped their tanks and the only reason we noticed is because I, who had been there for barely a month, would make the time to actually check on all the reptiles we had so I could notice any issues. I had two different geckos die in my hands, one of which I resuscitated and begged the managers to take to a vet, which of course, never happened. Granted that store also banned us from drinking from water bottles during our shifts so honestly the problems ran VERY deep.
I work at PetSmart and I would make sure to educate people and if they refused to do the correct care I would not sell them the animal. Even the fish I would refuse to sell if it was not proper. I work in the salon now so unfortunately I can't teach people, but I made sure to educate the new hirers.
My local PetSmart covers the top of the tanks where the UVB bulb is with plexiglass. I asked them do they think their baby beardies look all emaciated and they didn’t know. After explaining they just said it’s corporate policy but my other PetSmart doesn’t have that so??? Brutal man.
Yea, the care guides are bad but in a lot places only have petco or pet smart to get supplies. The reality is they have a lot of great stuff that we wouldn’t have access to otherwise. My corn just got a 25 gallon enclosure with substrate and heat mat from my local chains. I literally couldn’t find an appropriate enclosure online or trust it to be shipped.
Well considering reptiles aren't protected by the American Animal Welfare Act which only covers "warm-blooded animals except rats, nice, and birds bred for research" (this applies to breeders and business among others) it just seems the American government just doesn't care about reptiles
Bought my daughters a bearded dragon as an early Christmas present. The lady at petsmart told me the basking ambient needed to be between 100-120 and the cool side needed to be between 85-95.
I’ve never bothered to actually read them as I definitely go to more reputable sources, but it’s really interesting to see your break down of these pamphlets!
I used to work at a petsmart in the pet care department and we would all tell the customers that the care guides suck. The official petcare company standards for animals in the store aren't great either.
I went to get a 40 gallon Exo-terra for my corn snake that I was getting and when the clerk asked what I was getting and told him he acted like he was an expert and said it was going to be to big that a 20 gallon would be perfect for her entire life🙄. I said did you read that off the pamphlet because those are laughable. Long story short I needed the tank and left angry because he seriously thought he knew what he was talking about and that I was all kinds of wrong. FYI she will get a 4x2x2 eventually. Right now she’s just a yearling, I love her and she is my favorite of the 5 snakes I have. Moral to the story I can’t stand Petsmart and I do my best to not buy anything there.
Imagine the difficulty of working in a box pet store and trying to explain to people that the care guides they provide are horrible. I worked at a PetCo for years and it was a daily struggle trying to give people proper care information while contradicting the terrible guides they provided. I'd have to walk away and grab somebody else to sell an animal to someone who I was confident wouldn't give their animals the care they not only need, but deserve.
Great video! Unfortuntalty, petsmart hires anyone and they don't care that much about their animals to where they'd make sure to hire people with signicant care knowledge. I mentioned it previously, but I'm one of your Canadain fans and I was so shocked to hear about you moving to Texas! No more reptile youtubers (that I watch) that live in Canada! Of course I wish you all the best in your future move and I'm excited to keep watching your videos :)
I work at Petsmart. They do hire too loosely but there is a personality test of sorts and a description of duties in the application process. My interview was thorough. One kid was hired on. First job. He’s starting as a cashier. Everyone starts as a cashier before training in the “Pet Care” department. He sucks at his job as a cashier. He talked to me and said he was interested in petcare. I asked our managers if they were going to train him and they straight up said, “no, he’s not ready.” Which they were super right because he no-call-no-showed a few times. There is some sort of screening… I’m actually lucky my store actually cares about the animals. We all do our research, one coworker was a vet tech, has extensive knowledge of reptiles and has a small zoo at home. She’s also the dog trainer. My manager is a whiz on animals. It’s almost scary how much she knows. Two are practically experts on fish. It all depends on the actual store, but I agree, Petsmart doesn’t really know what they’re doing when it comes to caring about their animal “stock.” Or their instructions. I’m always conflicted about working for them because of some of their practices. And the fact that most of the donations received do directly into the CEOs wallets.
@@shellbee8098 i totally understand! some petsmarts try very hard to hire people who will be/are good at animal care. it’s really good to know that your experience with them has been great and that management seems to be very good as well! unfortunately, i’ve had a lot of friends have personal work experiences with petsmarts, and most of the time they were the only person who knew any animal care and were almost always reprimanded for telling customers animal care that isn’t the exact same petsmart animal care guides. i am canada and we have a much less known exotic animal hobby, so that might definitely be a contributor.
People can get better information about their pets online, we live in a day and age that everything is at our fingertips and yet it’s sad when people still use old and outdated information.
One cool idea for these would be to show the enclosure size they're talking about. Put Diamond inside or in front of a 40 Gal. and point out why the space would be would be terrible for an animal of Diamond's size. I think illustrating it would really help drive home the point.
calling 20-30% humidity unrealistic really threw me for a min before I remembered that most people don’t think of that as a normal daily humidity range. gotta love that American southwest dryness lol! I have such a hard time fighting evaporation in my aquariums and keeping humidity up for my Honduran milk snake and tarantulas.
i bitched enough at my local petsmart that they finally switched the ball pythons from aspen to the forest floor bedding (they have on the shelf... pointed this out in my bitch fits)- Not many people are gonna want to buy a juvenile ball python for their asking price, let alone one that has stuck shed and is dryer than spongebob in sandys tree dome.
Their care guides for other pets and their kits for certain animals suck too. Like labeling a 5 gallon kit for goldfish even though they get massive. Selling the crappy plastic hamster cages even though they need to be put in atleast a 20 gallon enclosure. The kits are honestly the worst because an unknowing person sees it labeled for a certain pet and buys it blindly.
1:48 So what is the real average lifespan of a captive bearded dragon that is properly cared for? Because a quick online search reveals a big range of answers, but none I saw indicate that you can reach 15 years by "barely trying," rather 15 is regarded as the upper range of average ages (5 to 15 years, with a lot of places seeming to say 10 simply because it is midway between those numbers), with 18 being a max. I've never kept them myself, but was surprised at the lack of concrete answers.
I think so few have been properly cared for up until this point that we simply don't know yet what an average is. Reptile care has really been improving in the last few years so it will take a bit before people start seeing the results of this better care.
Please do the two frog care guides. I’ve got five different species (six frogs total) at home and I’d love to see how ridiculous their care guides are lol
If an animal in Your care guide lives at least 5 years shorter than it's natural captive lifespan and exhibits of agressive behaviour are labeled as "normal", it's allready a red flag for Your potential customers. Thank You for speaking up on this.
I'm not going to knit pick the care guides. It is better for them to exist than not. What gets me is PetSmart sells some animals they have no business selling.
As a Petsmart employee, none of this surprises me tbh. Corporate really sucks. They do not care about the animals they sell, nor do they care about the employees.
It actually makes no sense to advertise smaller enclosures which aren't suitable as the larger ones are probably more expensive and therefore more money for the company. I think it's almost always a mistake to buy something for a pet especially an exotic one from a chain pet shop... usually very focused on just looking good or shifting product quickly rather than actually giving you a suitable enclosure. Never seen a hamster rat or gerbil enclosure or rabbit hutch in a pet shop that was even close to large enough.
Besides PetSmart's mediocre herp care guides, their website is crap! Desktop or mobile. These companies encourage people to use their websites, but they're such a PIA (crummy interface, slow, out of stock, etc) that it's easier to just get in your car & shop it yourself. The amount of headache isn't worth whatever discount there might be, incl Rakuten/CouponCabin. They do however match their own online prices in store. I have lots of different critters & it's the best place overall but I do get 99% of my reptile stuff from local reptile stores. They need more poultry items and definitely need to get it together with the herps. But it won't happen. They're retail. Still think they're better than PETCO.
yeah and the pet store sold stupid me a silky bearded dragon and did not warn me about the difficulty in shedding, etc. they are a whole nother ball game. Needless to say I have learned the hard way.
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I have been trying to get ahold of you for an interview
@@danielyates8578 shoot me an email with your media kit :)
Those thing are not cheap. Lol.
@@WickensWickedReptiles I sent it from your website
You should give us a update on your children’s python!!
Because of your last video I managed to get a local PetSmart to not refer clients to these books. They sadly have to keep them because of corporates, but at least they don't use it as a main guide. I really hope they get them fixed though, because people who don't talk to staff may pick it up and get misguided.
I can't speak for all locations, but truthfully I worked at a pet store for over a year and I think one or two people actually took one of the written "guides". Basically we all really just need to tell people to be more aware of doing their own independent research.
corporate = fascist
Thank goodness for the internet and people like Adam. 15-20 years ago so many more people would be more likely to actually take these things with not as much information at their disposal. I remember being the dorky kid who bought the full books at the pet store and read about animals I didn't even have or plan to get. But I could definitely see a parent who got these animals for their kids taking this home and thinking they'd have the proper care listed. Like Adam said, there's no reason these companies should be so lazy and careless when there's so much useful information elsewhere.
@@_dboy_ A lot of times parents won't even pick up the guides or watch TH-cam *at all*. So many people don't even think about researching how to take care of a new pet they know nothing about and make assumptions leading to neglect. :( but yes, for those that do watch and read information, we know there's lot to be learned.
@@_dboy_ gosh I have an leopard gecko book too, I should go and read it to see how accurate it is now. I got it back when PetSmart let me buy to Leo's to cohab. Now I know it's wrong, and luckily my two ended up girls, but that could of been so bad. Now my only Leo has a 4x2x2 all to himself xD
I work at Petsmart because I wanna help people out. I know how outdated Petsmart/Petco are with reptile care so I’ve worked with my coworkers on giving more recent info. I’m glad my store actually tries to improve their knowledge instead of relying on the guides corporate sends us. I never once even used a care guide from work lol, if I don’t know the answer I refer them to several TH-camrs and also different websites they can learn more.
I tried so hard to help my coworkers learn about reptiles. After I moved and the other person who cares was fired, the place just went to shit.
@@Shddhususyzyx we don’t have them.
I haven't looked at the care guides, but the products Petsmart sells marked for hamster care, at least, is really sad. The "hamster cages" are tiny or weirdly shaped (hard to clean or for the lil guy to run around in) small wheels, cotton bedding (cotton specifically is dangerous if ingested or tangled in their feet) and so on.
Thank you
I’m currently an employee of Petsmart as well. I’m here to learn more about the animals I’m sending home with people. I want them to have a good life. A lot of the time, I feel conflicted about the bad sides of this employer but it’s a decent job and all of my coworkers have actually shown care. One altered the protocol slightly. There’s a lot of issues with their care protocols within the store but I’m doing my research so I can find a way to make them comfortable until they’re adopted. I always have hope there are customers who know what they’re getting into. I do my best. I’m learning lots.
I got my bearded dragon when i was fairly young from Petsmart and I wish they even gave me one of these pamphlets, because I was given entirely flat out wrong information. I asked an employee how many vegetables I should be feeding him, and instead of telling me they weren't knowledgeable enough on beardies, i was instead told that crickets and supplements would be enough. He, of course, passed away prematurely. I was young and didn't think to fact check this online, which I regret, but I do know better now. I've devoted myself to researching and learning about reptiles and amphibians so that when I eventually keep them again, I'm knowledgeable on their care and it won't ever happen again. So sad that this happens so often, I've heard stories similar from other people too
I’d love to see a video comparing all the ways to heat reptile enclosures (heat tape, heat cable, RHP, heat pads) and how much each one cost to buy and run. With winter in Canada I’m wondering which is the most cost effectively option.
I agree with you!!! I’d love a video like this. (Just adding in hopes he does )
It all depends on wattage. The higher the wattage you need to get the temp for your reptile the more it is gonna cost. It would be hard to do a proper comparison because each reptile needs different temperatures and SO many factors go into how much wattage you would need to get the temp required. Size of tank, glass or wood tank, open top or enclosed top, temperature of the actual room the tank is in, type of heating the reptiles needs (heat pads, overhead light, day or night heat) etc etc. For example my apartment is cold in the winter so I need more heat sources for my reptiles in winter and night heat too since the ambient room temperature is so much lower then in the summer. Heat tape and heat pads don't help at this time of year for me since it's the ambient tank temp I need to raise.
Maybe you could do another one where you have highlighters or markers to show what is good and what is bad. For instance, you can have a red one for good things, a blue one for bad things, and a purple one for things that are just okay. Then we could see them at the end!
I’d love to see a petsmart care guide review for veiled chameleons. I didn’t get one with ours years back. It would be interesting to see their take on care for ‘em. Also it was nice meeting you and chatting with you for as long as we did at the expo. My sons are still talking about it. Super highlight to our weekend and our expo experience this time. Thanks Adam.
great idea!
I love this type of videos! We need more people like you,more people that actually love reptiles and care about them!!! Respect!
Thanks so much for the kind words
Me too!!!
@@WickensWickedReptiles please Do aquatic turtles next big support from Sweden
I like when you do these videos for those that just don't know or don't do their research. We recently rescued this poor Asian Scorpion from PetCo. It was in a TINY critter keeper and was under a horrible light. They said he was mean so they didn't FEED HIM!! So we have him and he is doing amazing! That is 1 of a few we have, in our words rescued. Thx for the vid
That’s so sad!!!
The only animal here (the rescued betta died after close to two years) that came from a big box store is Russian Tortoise. I went in to pick cubes of frozen brine shrimp (only place that consistently has them) and saw a really active and responsive which I take is a good sign for any wild caught animal. I felt the need to liberate him before somebody who didn't do their research got him. He's doing fine in his pen now. Climbed out a couple of times but I'll write that off as good health.
I remember my bearded dragon loved having the hot side temp between 110-115, any lower he'd literally throw a fit. I live in south texas so it wasn't hard to keep the temp that high. Man I miss my dude, got him as an adult rescue from a reptile expo and gave him an awesome four years. He's not dead or anything but after that huge texas freeze I nearly lost him so decided to give him to someone who could better deal with emergencies like that. Stumbled onto your channel a week ago and loving it really can't wait till I can get back into reptiles!
I just started working at PetSmart and know about birds, small animals, and fish, but not reptiles...which is how I found your channel. I have taken a liking to reptiles and want to get one, one day, but right now I want to learn about them for work. I think there are only two people who really know a lot about reptiles outside of what corporate taught them. I'm still new, so if someone were to ask me what size tank, or any other question, I'd probably refer to the guide, so these are great videos. You should definitely make a series out of all of the pamphlets !
I started working at Petsmart August 2022. I’ve been learning a lot and I came here to learn more. For the desire to be able to give good instructions and information to new pet parents. And to treat them well while they’re in the store. I want a leopard gecko some day. And a beardie. I’m waiting until I’m more stable but doing research in the meantime.
I think he should do a series on the pamphlets, too.
I loved your corn snake care guide! It was so helpful when researching for my corn snake. I picked him up on Tuesday and I’m so in love with him. I can’t wait for him to get fully acclimated so I can interact with him more.
glad it was helpful :)
I saw the title of this post and immediately came here, the video is running now about at the 2 minute mark but I cant wait till the end to say THANK YOU FOR THIS VIDEO. It's incredible the amount of garbage out there for beardie care. And I gotta stop now before I launch into the big box chain pet stores selling beardies and other beautiful little souls.
I hope you enjoy
I work at said store, thank you so much for making this video! It feels like no matter how much we say as associates, how wrong this is, nothing is ever done. (or not near enough) EDIT- I will add, I try to educate as much as possible, always direct folks to this channel and a few others for information.
Great video! People in your position advocating for changes is how things improve. Keep up the great work!
I hope it helps inspire change!
@@WickensWickedReptiles it definitely has man. I’ve learned a lot from watching you. You’re pretty much the reason I even got back into the hobby. You showed me it had changed for the better. You are also the reason why I went with a 4x2x2 as an upgrade for our year old male corn snake instead of a 40-75 gallon as was suggested to me by a surprising number of people.
@@ryancook4771 So much prevalent yet outdated care is still out there! 😔
I went in PetSmart today and I saw a reptile that I never thought they were going to sell they had a gargoyle gecko
I also love these videos! I almost got a ball python with only a 20 gallon before I found your channel 😢
wow!
I'm glad you researched for your noodle!
Proud of you for understanding that you were wrong and actually changing your plans for the enclosure! Too many would insist they're fine in a 20gal and ignore all attempts at help and any advice that shows them they need to change the enclosure/care. Mistakes happen, if we fix it and grow from the experience that's way better than sticking our heads in the sand and hurting animals.
I remember diligently following the care guide circa late 90s for my corn snake. My grandfather custom built an enclosure that gave it plenty of space. We had the one required hide on the hot end with a heat pad underneath, no lights, and absolutely nothing else in the enclosure except a water dish; just like the care guide told us to do. She almost never came out of the hide. She would stick her head outside the hide whenever my mom made coffee in the morning and she loved being held.
Another good video! Personally, I think you should do one of their snake care guides next.
I sure can!
Oh I love this, I'd like to compare Petsmart with Petco's care guides
that would be a cool idea!
More care guide reviews would be nice. They are very entertaining!maybe a review of other TH-camrs’ care guides could be an idea…
great idea!
Imagine if the bearded dragon fell off his shoulder while he‘s calling PetSmart‘s diagram bad.
Great video! Looking forward to more videos like this. Strange that there would be such difficulty finding Bearded dragon care guides at PetSmart in Canada, either that means Canadians are expert in beardie care, they have all the care guides acquired in their homes up to study the care of bearded dragons and should really be watching this video for clarification & up to date info, or PetSmart is afraid Wickens Wicked Reptiles would find their care guide if they made it too available in Canada?
hahahaha maybe
Beardie care guides are easy to find in the petsmarts where I live in Canada. Right on the shelf with all their other care guide leaflets.
I remember first lizard I had was an anole in a 40 gal. But after I went outside with him on my shoulder he escaped up the side of my house. So I got s beardie for the 40 gal and thought that was great because petsmart promoted it as such so much.
Living in central Texas, this fall been a bit drier than usual. And then came the cold. In my Leo's tank, even with me hand misting 2-3 times a day, the ambient temp about 6" above the substrate was in the upper 20s %!!
That was when temps were 30s-40s F. When the highs get up to the 60s, the humidity will rise a good 10%. I couldn't get a mister soon enough, so I got two damp (not wet/dripping) cloth towels and put them across the screen top. Within an hour the RH had risen by about 10-12%. Stabilizes at that point until the towels dry out.
For some reason this wasn't really an issue last Fall/Winter.
So yes, I have seen low 20s RH in my Leo's enclosure. Scary stuff.
Adam, you talk about 20% - 30% humidity being unrealistic, but that really depends on where you live. I'm in Edmonton, and the humidity in my room, right now, is about 10%. My arid enclosures are constantly at 0% humidity - it's a struggle to keep my corn snake's enclosure above 40% humidity.
I love these videos! With so many care guides out there, and some that have bad info, it can be difficult to know what’s right and wrong, especially considering we’re always learning more about better care and husbandry. I think that’s why it’s important to look for different sources, articles, videos, and probably most importantly trying to talk directly to people who have cared for these animals. Honestly I have learned a lot just from Facebook groups for specific species, as silly as that may sound.
I'd love to see the video on aquaric turtles. That pamphlet should be hilarious!
That was really good you should do more it was really interesting seeing the care guide
if this video does well, for sure!!
Thanks😃
Why Canada decides banning species allowed to be kept by private owners instead of setting standards in animal husbandry and housing is beyond me.
It’s a constant battle here in Manitoba.
There’s a “reptile gardens” here in Brandon Manitoba and the reptiles are kept in some of the worst conditions I’ve seen, literally deplorable. Yet there’s no laws or enforcement for the husbandry and captive care of such animals and it’s upsetting. I’d assume because situations like this is what animal services and the government is what they are familiar with is why these bans are trying to be put in place.
I definitely would appreciate if you and other reptile TH-camrs stopped by the westman reptile gardens in Brandon Manitoba if your ever passing through. Your jaw will drop on how these animals are kept (the turtles are fed cheap dry cat food). You also do not want to know the conditions the rodents are that he breeds in a separate building, he’s the main supplier of feeders for many pet stores in the province. Hopefully some attention to it will make a difference.
Here’s a few videos I’ve found of the place:
th-cam.com/video/AUbUeeNsvHw/w-d-xo.html
th-cam.com/video/JUpR1pCVOps/w-d-xo.html
th-cam.com/video/VXec9s7NSfM/w-d-xo.html
I would love to see more of these; being misled and accidentally mistreating my animals is a personal recurring nightmare of mine.
I actually found your channel doing research for maybe getting my first frog; Day 3 and I'm leaning toward a White's tree frog. A care guide on one of them would be rad as Hell from you, but I recognize that there are others to be found, so no pressure.
Love your content, dude! Lifelong reptile dork myself; you're doing the Scaly Lord's work.
I'm pretty sure the reason PetSmart still recommends a 40 gallon tank for adults is because they don't carry reptile terrariums larger than 40 gallons in store (at least int he US), and they don't want you going elsewhere to spend your money. It's gross.
I don't disagree, but it is what it is.
All of these PetSmart videos that you do I keep getting PetSmart ads on them😂
You sort of walked around the issue. They sell reptile carpet because they make money off of it. Similarly, they recommend 40 breeders to "beginners" because a "beginner" doesn't want an enclosure half the size of their room. They sell the reptile and the too-small tank to a person who doesn't care to research before hand, and iiiif the person does figure out that their care is lacking and decides to upgrade, they get a second large sale when the person upgrades the enclosure and has to buy all the new equipment to go with it.
I’d love to see videos of what should actually go into the terrariums,like what you would buy if your setting up a bearded dragon or crested gecko terrarium
I went to petco to see my friend that works there. After looking at the reptile tanks I decided I can’t go into petco or petsmart anymore. Those “people” actually think it’s ok to keep leopard geckos without any kind of humidity. Those poor creatures had nothing but a plant and water. One was shedding but it was the worst I’ve ever seen and it was clearly suffering. And don’t even get me started on the crested geckos… I literally wanted to do something violent to the pet care manager BUT of course after talking to them they don’t give a shit. Just fyi my friend is the dog trainer and he’s going through a divorce so I wanted to check in with him to see if he and the kids were ok. But was told he hasn’t been In lately so yeah…
Sadly, the enclosure size bit is just like using repticarpet. It's for sales. They don't sell enclosures, targeted towards reptiles, larger than a 40 gallon. The kits for juveniles are 20 gallons. The lady at my PetSmart said I could house my beardie for almost a year in it. Me being ignorant, thought it'd give me some time to save up to get a bigger one. So, I bought it. Only to learn it did not come with anything I actually needed. So, I started doing better research. And then quickly realized my girl was out growing it much faster than the lady told me. The lady also told me that it only cost her a couple dollars to feed hers a week. I have no idea what she was feeding hers, but I knew very fast it was gonna cost a lot more. Let's just say, I don't shop there very often anymore. And if I do, it's bc it's something I know I can't get at Petco or the locally owned pet store. A couple of the girls at my Petco have reptiles, and I've seen their setups. They are people you want to trust with your questions. The only upside to me having that 20 gallon, is I have a quarantine tank for smaller reptiles. Maybe eventually I'll buy something small enough that can live in it permanently. But until then, it is just sitting on top of a shelf empty since all my animals are out of quarantine right now.
Definitely do the ball python care guide please! It’s ridiculous!
When I first got my leopard gecko, I had him on reptile Capet for the first few months since I was still ignorant to the flaws in the care that Petsmart recommends, the thing that sparked me to stop was when I decided to release some crickets for him to hunt, he missed and bit the corner piece of carpet that was sticking up and he got a tooth snagged on it. He freaked out and ripped a tooth out before I could reach in and try to help him. He was fine and it hasn’t caused an issue after the 4 years I’ve had him, but it inspired me to do some hard research online.
I’m multiple animals in now and I’ve never taken advice from a pet store, (except for one employee who actually had her own collection that was very well cared for).
The reason the care guides say 40 gallons is because that is what they carry or sell. They want to be able to sell more product. Its the same reason why they say reptile carpet, and a lot of other things. You can use it, but it isn't ideal. Realistically, how many people are going to spend $500-700 on a 4 x 2 enclosure for an animal they would be getting for only $25-50, or far less?
The reality is that in many areas, chains are the only places people have to go to get supplies without having to ship or buy online, which no one is going to do if they are just entering or are new, or having to wait for wherever their next show may be. Making minimum enclosure sizes larger is not ultimately in the community's best interest in that its a barrier to entry, and also hurts the pet keeping communities.
If I remember correctly last time I was at PetSmart (Canadian) the little label by the bearded dragon did say minimum 40gallon which is thought was impressive that they’d be close enough, but I was appalled (however you spell that word) that they still had 10g listed on the leopard geckos!
I love this video not only is he telling people not to trust one sorce of information he also tells us what is best for the reptile
I do my best!
I remember when I was working at a petsmart and a customer who had just bought their baby beardie came in and showed me the care guide that said to feed 1x daily. They thought that meant one bug daily, for their barely more than a hatchling beardie. Thankfully they were willing to listen to the correct care, but I think my soul left my body when I realized THAT was what we were supposed to recommend to people as opposed to actual, proper care.
Being the most competent person in the petcare department there was horrifying. Constant rampant animal abuse, wherever you looked. We had a beardie with a necrotic tail tip that I was begging the managers to take to the vet to get amputated for months (they wouldn't) before my coworker took him home and gave him a PetSmart Approved Setup(tm) while myself and the one other competent petcare person begged her to do better. Two corn snake hatchlings escaped their tanks and the only reason we noticed is because I, who had been there for barely a month, would make the time to actually check on all the reptiles we had so I could notice any issues. I had two different geckos die in my hands, one of which I resuscitated and begged the managers to take to a vet, which of course, never happened.
Granted that store also banned us from drinking from water bottles during our shifts so honestly the problems ran VERY deep.
Omg Adam thanks for the shout out! I'm so glad you got them!! This is Lexi btw 😀
Seriously, getting a shout out from my favorite reptile TH-camr totally made my day!! I can't wait to see more petsmart care guide vids ❤️
I really enjoy these style videos and I’d definitely be interested to see the aquatic turtles guide and others
so i live in los angeles and if i don't mist my corn snake's tank every day the humidity drops to like 25 percent easily.
wow`1
I work at PetSmart and I would make sure to educate people and if they refused to do the correct care I would not sell them the animal. Even the fish I would refuse to sell if it was not proper. I work in the salon now so unfortunately I can't teach people, but I made sure to educate the new hirers.
My local PetSmart covers the top of the tanks where the UVB bulb is with plexiglass.
I asked them do they think their baby beardies look all emaciated and they didn’t know. After explaining they just said it’s corporate policy but my other PetSmart doesn’t have that so??? Brutal man.
We need a compilation of all the times Diamond went for your ear
Yea, the care guides are bad but in a lot places only have petco or pet smart to get supplies. The reality is they have a lot of great stuff that we wouldn’t have access to otherwise. My corn just got a 25 gallon enclosure with substrate and heat mat from my local chains. I literally couldn’t find an appropriate enclosure online or trust it to be shipped.
Well considering reptiles aren't protected by the American Animal Welfare Act which only covers "warm-blooded animals except rats, nice, and birds bred for research" (this applies to breeders and business among others) it just seems the American government just doesn't care about reptiles
Bought my daughters a bearded dragon as an early Christmas present. The lady at petsmart told me the basking ambient needed to be between 100-120 and the cool side needed to be between 85-95.
As someone who works at PetSmart, I always talk someone through buying an animal, practically talking them out of it first
I do the same thing. I work there too.
120g is quite intimidating that might be the reason why they are trying to make the enclosure smaller than it should be.
Its in everyone's best interest to keep the barriers to entry as low as possible. A 4 x 2 enclosure doesn't do that.
I’ve never bothered to actually read them as I definitely go to more reputable sources, but it’s really interesting to see your break down of these pamphlets!
I used to work at a petsmart in the pet care department and we would all tell the customers that the care guides suck. The official petcare company standards for animals in the store aren't great either.
I feel like this would be a good series and I would definitely watch its good to be informed on what not to do 👍
So I worked for a local pet shop where I'm at now and they let me go because I was constantly correcting things they told customers.
One of the big pet store branches where I live got so many complaints about how they kept their animals that they stopped selling live animals :)
Love these videos keep them coming and I would love for you to do a Brazilian rainbow boa care video
Please find one for Red Footed tortoises. I was taught ALL the wrong things when I adopted mine.
I sure can
I went to get a 40 gallon Exo-terra for my corn snake that I was getting and when the clerk asked what I was getting and told him he acted like he was an expert and said it was going to be to big that a 20 gallon would be perfect for her entire life🙄. I said did you read that off the pamphlet because those are laughable. Long story short I needed the tank and left angry because he seriously thought he knew what he was talking about and that I was all kinds of wrong. FYI she will get a 4x2x2 eventually. Right now she’s just a yearling, I love her and she is my favorite of the 5 snakes I have. Moral to the story I can’t stand Petsmart and I do my best to not buy anything there.
Imagine the difficulty of working in a box pet store and trying to explain to people that the care guides they provide are horrible.
I worked at a PetCo for years and it was a daily struggle trying to give people proper care information while contradicting the terrible guides they provided. I'd have to walk away and grab somebody else to sell an animal to someone who I was confident wouldn't give their animals the care they not only need, but deserve.
Great video! Unfortuntalty, petsmart hires anyone and they don't care that much about their animals to where they'd make sure to hire people with signicant care knowledge. I mentioned it previously, but I'm one of your Canadain fans and I was so shocked to hear about you moving to Texas! No more reptile youtubers (that I watch) that live in Canada! Of course I wish you all the best in your future move and I'm excited to keep watching your videos :)
You should check out @allcanadianreptilegirl Annalise! She’s awesome, researches thoroughly and is quite funny!
I work at Petsmart. They do hire too loosely but there is a personality test of sorts and a description of duties in the application process. My interview was thorough. One kid was hired on. First job. He’s starting as a cashier. Everyone starts as a cashier before training in the “Pet Care” department. He sucks at his job as a cashier. He talked to me and said he was interested in petcare. I asked our managers if they were going to train him and they straight up said, “no, he’s not ready.” Which they were super right because he no-call-no-showed a few times.
There is some sort of screening… I’m actually lucky my store actually cares about the animals. We all do our research, one coworker was a vet tech, has extensive knowledge of reptiles and has a small zoo at home. She’s also the dog trainer. My manager is a whiz on animals. It’s almost scary how much she knows. Two are practically experts on fish. It all depends on the actual store, but I agree, Petsmart doesn’t really know what they’re doing when it comes to caring about their animal “stock.” Or their instructions. I’m always conflicted about working for them because of some of their practices. And the fact that most of the donations received do directly into the CEOs wallets.
@@shellbee8098 i totally understand! some petsmarts try very hard to hire people who will be/are good at animal care. it’s really good to know that your experience with them has been great and that management seems to be very good as well! unfortunately, i’ve had a lot of friends have personal work experiences with petsmarts, and most of the time they were the only person who knew any animal care and were almost always reprimanded for telling customers animal care that isn’t the exact same petsmart animal care guides. i am canada and we have a much less known exotic animal hobby, so that might definitely be a contributor.
I would love to see the pacman frog one! I've been thinking about getting one.
People can get better information about their pets online, we live in a day and age that everything is at our fingertips and yet it’s sad when people still use old and outdated information.
@WickensWickedReptiles can you do more care guides?
Can you review the Pilbara Rock Monitor please. You mentioned it being a great pet monitor, would love to learn more
I’d love to see the turtle one next week!
One cool idea for these would be to show the enclosure size they're talking about. Put Diamond inside or in front of a 40 Gal. and point out why the space would be would be terrible for an animal of Diamond's size. I think illustrating it would really help drive home the point.
I don't have a 40 gallon, they are kinda useless
@@WickensWickedReptiles Understandable. Love your videos!
Can't wait to see the CORN SNAKE guide :D
coming soon!
Could you do a video on why not to buy from big pet chains? I’ve been curious to hear other’s thoughts and opinions.
calling 20-30% humidity unrealistic really threw me for a min before I remembered that most people don’t think of that as a normal daily humidity range. gotta love that American southwest dryness lol! I have such a hard time fighting evaporation in my aquariums and keeping humidity up for my Honduran milk snake and tarantulas.
I love watching these vids. you should do more.
Than k you!
i bitched enough at my local petsmart that they finally switched the ball pythons from aspen to the forest floor bedding (they have on the shelf... pointed this out in my bitch fits)- Not many people are gonna want to buy a juvenile ball python for their asking price, let alone one that has stuck shed and is dryer than spongebob in sandys tree dome.
Their care guides for other pets and their kits for certain animals suck too. Like labeling a 5 gallon kit for goldfish even though they get massive. Selling the crappy plastic hamster cages even though they need to be put in atleast a 20 gallon enclosure. The kits are honestly the worst because an unknowing person sees it labeled for a certain pet and buys it blindly.
this is brutal!
My favorite pet smart ones are for tarantulas and scorpions, especially when they say to take them to the vet if they're not eating lol
Thank you for the time and go work on this one. I like those review!
You should def do more of these! ❤
if this video does well, for sure
@@WickensWickedReptiles ahh!! thank u!
I wanna see you tear apart leopard gecko and african fat tail care sheets 😂😂
We did last month, check it out
Where do the cage size requirements come from? How do they come up with the dimensions?
1:48 So what is the real average lifespan of a captive bearded dragon that is properly cared for? Because a quick online search reveals a big range of answers, but none I saw indicate that you can reach 15 years by "barely trying," rather 15 is regarded as the upper range of average ages (5 to 15 years, with a lot of places seeming to say 10 simply because it is midway between those numbers), with 18 being a max. I've never kept them myself, but was surprised at the lack of concrete answers.
I think so few have been properly cared for up until this point that we simply don't know yet what an average is. Reptile care has really been improving in the last few years so it will take a bit before people start seeing the results of this better care.
Please do the two frog care guides. I’ve got five different species (six frogs total) at home and I’d love to see how ridiculous their care guides are lol
If an animal in Your care guide lives at least 5 years shorter than it's natural captive lifespan and exhibits of agressive behaviour are labeled as "normal", it's allready a red flag for Your potential customers. Thank You for speaking up on this.
absolutely!
@@WickensWickedReptiles 👍🐍
I'm not going to knit pick the care guides. It is better for them to exist than not. What gets me is PetSmart sells some animals they have no business selling.
I totally agree!
As a Petsmart employee, none of this surprises me tbh. Corporate really sucks. They do not care about the animals they sell, nor do they care about the employees.
What enclosure are you working on in the background? Are you making a video for it? I’m sure it’ll be great!
It actually makes no sense to advertise smaller enclosures which aren't suitable as the larger ones are probably more expensive and therefore more money for the company. I think it's almost always a mistake to buy something for a pet especially an exotic one from a chain pet shop... usually very focused on just looking good or shifting product quickly rather than actually giving you a suitable enclosure. Never seen a hamster rat or gerbil enclosure or rabbit hutch in a pet shop that was even close to large enough.
As an employee, we make sure that every customer knows that our care guides can be poop. I can only pray other locations are the same!!
Great videos man. I love animals so much. I actually have a savannah monitor and she’s great. And planning on getting a red tail boa
I love watching the pamphlet videos lol
glad you enjoyed!
Besides PetSmart's mediocre herp care guides, their website is crap! Desktop or mobile. These companies encourage people to use their websites, but they're such a PIA (crummy interface, slow, out of stock, etc) that it's easier to just get in your car & shop it yourself. The amount of headache isn't worth whatever discount there might be, incl Rakuten/CouponCabin. They do however match their own online prices in store. I have lots of different critters & it's the best place overall but I do get 99% of my reptile stuff from local reptile stores. They need more poultry items and definitely need to get it together with the herps. But it won't happen. They're retail. Still think they're better than PETCO.
I love your videos wicked wickens reptile have a awesome day have a absolutely wonderful day great work wicked wickens reptile
I hope you really enjoy!
There it is. There's the silly goosery. ☠️ that killed me! 🤣
Id love to see you rip those care guides apart
wooooooooooo
Do all the pet smart care guides!!!!
Yes please do the aquatic turtle one! That seems like it'll be a train wreck...
yeah and the pet store sold stupid me a silky bearded dragon and did not warn me about the difficulty in shedding, etc. they are a whole nother ball game. Needless to say I have learned the hard way.
Can you do best plants for different reptiles/amphibians also great vid
I did last November, check it out
@@WickensWickedReptiles what about plants for tanks with lower humidity bearded dragons, Leopard gecko,ball python