Come work at Crumbl Cookie with Me | Chill Day in the Life
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- เผยแพร่เมื่อ 6 ก.พ. 2023
- I do not speak for the brand or the company; this video is NOT SPONSORED.
Come work a regular 6h closing shift with me at my local Crumbl Cookie. It's just me and my manager in this video, no minors are present.
This is actually a very unusual day, since we didn't have other employees in the store, we didn't get to most of our other reasonabilities.
Few tips, 1. don’t put your baking trays on the dressing tables, it makes black marks on the dressing table and will end up not coming off. 2. Use your spatula and your hand, you can carry 2 cookies at a time and speed up the dressing process, and 3 suggest to donate the leftover cookies instead of throwing them out, our store donates them to food pantry’s. Other than that enjoy it, it’s a fun place to work at.
Yes! Thank you, those are good ideas.
We use magic erasers on the dressing counters and the marks come off just fine.
And yes, we've just started donating our left over cookies.
@@rbecca_stone it's so wonderful that the cookies are being donated instead of being thrown away
Mmmm had so much fun watching your routine! I work at Starbucks but I’m so excited that there is a possibility of a Crumbl opening up in my plaza so I’ll get to be neighbors with them. You get to try all the yummy new flavors!
Yes! It's definitely a fun job!
I just got the job at crumbl cookie thanks for the video review I hope it's easy and simple
Congrats! Good luck, I'm sure you'll enjoy it (I did.)
We also get a lot of people asking if our display cookies are real! We had a customer who apparently just picked one up and took a bite. Don't know why, but im sure it wasn't good eating the cookie thats been sitting out all day long 😂
Omg we have people ask all the time if they’re real lol! I’ve never had someone take a bite of one, BUT I did have someone steal our display cookies cutter once. He didn’t even buy anything, his GF bought cookies and he stole the cutter. We all knew how broke he was at the moment lol
Nice! I'm interested in working at Crumbl soon. I guess I'll give it a try
As a Baker I know the struggle of icing not wanting to come out. I always have to get to a container of hot water to let the icing bag sit in it to loosen it up
That actually sounds like a better way of doing it, we just nuke ours for 30-45 seconds and decide to struggle with it later lol
@@rbecca_stone I always pull the icing as soon as I can and let it sit in the hot water. Also recommend if possible making smaller amounts of icing in the piping bags. It's makes it easier to control and takes less hand strength which diminishes after a long day work plus way less likely to blow a hole in the bag of icing. Anyway I hope this helps 😁
@@sarahguajardo6 Yes!! Thank you so much for the tip!
I know at some paneras they’ll give you the leftover bread that they usually throw out if you come right before closing. Does crumbl do it to? I hate to see so much food going to wasye
I used to work at Panera too so I know what you mean. We don’t have specific places we donate to, we do donate to Wigs4Kids twice a week and I personally take a couple dozen cookies to out local police and 24h ERs.
Our waste management has gotten a lot better since I’ve started, we’ve started implementing new systems so the waste you see in this video isn’t entirely accurate anymore.
Question, is every single order hot out of the oven or do you have cookies already made so that it’s a quicker service to the customer?
No, so the cookies are made as needed, but they (if are served warm) are kept in a warmer that is about 115 degrees F. Cookies at my store tend to sell every couple hours, what that means is that a dozen cookies that came out of the oven will be put into the warmer and served within two hours of being baked. So no, it's not bake by order, but some batches will be "fresher" than others.
Do you have any tips for new Crumbl employees? My first shift is Wednesday afternoon and I want to make a good first impression! Thanks for the video ❤
I’m a closer, and while I’m not sure about other stores, the best thing I did at my store was to listen to what both shifts needed or were lacking from each other and try and fill the gap.
An example I can give is when I first started there the closing shift would leave all the baking trays lined with dirty paper, meaning the morning shift would have to do it. So when I got more comfortable in the position I was given I made sure to line the trays with clean paper every night.
Another tip is to not be afraid to get your hands dirty. When I first started I was afraid of doing anything because I thought I was going to mess up horribly or offend people, the best thing you can do in that situation is just see what needs to be done and do it without being afraid.
The job (at my location at least) is super simple and all the people are really nice. It’s not a hard job at all so it’s not worth over thinking it. Depending on what you’re getting trained for some positions are more complex than others but at the end of the day it’s just baking cookies; nothing could be simpler.
Ive worked at my store since we opened, and honestly its pretty simple! At our store once we train people we usually give them the freedom afterwards to find a groove and theyre own style. Ik every store is different but im sure youll do amazing! Hope you like it so far ♡
@@Ivy-dq2jy How long is training?
@Ritsuka Usually around a week or two! Some people catch on to certain stations quicker than others sp it depends on the person and when they feel confident!
@@Ivy-dq2jy May I ask how much bakers get paid?
I have a question do you bake the cookies? or are they already baked, and you just decorate them? because I apply for the Baker position, and I want to know how does it goes.
So the “Baker” position can consist of actually making the cookie dough; ie using the industrial mixers to make the cookies we then freeze to bake later in the week. But also can consist of simply putting the cookies already frozen and condensed into the oven to then go into the warmer to be sold.
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I’ll try to explain clearer here.
Crumbl has positions such as, Dresser, Baker, Mixer, Shift Lead, etc.
Dressers are the associates in charge of taking the cookies from the warming box and putting them into the Crumbl box and decorating them to then serve to the customers.
Bakers/Mixers-(they are used interchangeably at my store)-are in charge of mixing the cookie dough in the mixer, making frosting, toppings, making a mix list and such, which then gets rolled, bagged, or boxed to used later in the week.
/Or/ they are in charge of ovens-listening to the Dressers as they call tray counts, ‘sold out of a dozen cookies (insert type) I have three dozen left’-and then putting more “panned” trays into the oven to bake.
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It’s hard to know what other stores are like, considering my store is currently running on only two employees a shift considering how slow business is, but that’s pretty much the gist of the position.
Hope that helps!!
@@rbecca_stone thank you so much!
My job is extremely stressful, i need to go work at your place! Looks almost relaxing 😊
😂 It actually wasn't very relaxing on the day I recorded this video, but other days were nice.
I was recently offered an interview. However, I have a peanut allergy. Do you recommend going for it still being that I am not actually eating them?
If you're not going to be eating anything with peanuts I will say you might be okay, but the cross contamination can be AWFUL. They use peanut butter a lot and it can get everyyywhereee, so as long as you're really careful and don't eat anything while you're there, you should be okay.
would you say this job is easy to pick up?? im considering applying to a baker position, but i have no experience in baking and im a little slow at picking things up so im a bit nervous
It was really easy for me to learn. They have recipes for everything and the instructions are really easy to follow. The machines are easy to use, you just have to follow safety protocol because it's considered heavy machinery. I think it's a really fun position to work, it was my favorite out of all the positions I worked, so if you want to do it I suggest you go for it!
I’m about to start here. How do you like it? Is there anything I should look out for?
Congrats! I liked it a lot, it was an easy job and I liked (for the most part) everyone I worked with.
The most I would say to keep an eye out for is the "slam" weeks. (That's what we called them) Weeks when the store would have 3 or more cookies with 3 or more toppings; icing, sprinkles, and topper (usually.) Or it would be cold cookies with lots of toppings on top of having 2 or 3 warm cookies that needed multiple toppings or special treatment.
That's the most I would say about it being crazy, for the most part everything is super simple, straightforward, and easy to learn!
I was curious how the cookies will be after it is delivered. Is there a special package for delivery of is it the same pink box ??
same pink box but sealed with a sticker
Someone already answered this but to give another answer; yes the packaging is the same although depending on the store they may put a name sticker on the box as well if it's being delivered by DoorDash or the like. Apparently the boxes are self sealing so the cookies, allegedly, should still be soft when delivered to you. They may not be warm still but you can nuke them for 5-10 seconds in the microwave and they'll be about the same.
Just got hired 😁
Yay! Have fun!
Are you still working at Crumble Cookies now? The place/job looks pretty laid back and interesting but what do you mostly work as?
I'm currently still employed there, yes.
It's a really nice place depending on the location, our store is pretty slow a lot of the time but it still gets quite a lot of briskness; if that makes sense. I was hired as a Shift Lead, (a manager,) so I'm required to do pretty much everything from Dressing, to running Ovens, to Mixing the dough, to rolling said dough. I count the drawer and deal with customer complaints. Pretty much anything that needs to be done I do. I happen to be the only employee in our store that does any of the deep cleaning behind the refrigerators or ovens, so that also happens to be one of my responsibilities.
I was on a construction crew that did the interior of a crumble cookie kitchen. Cookies are gigantic and good. But pretty expensive. I cant see spending $20 on a dozen cookies or less.
Yeah, they can get pretty pricey. We'll see people spend upwards of $100 on 2 1/2 dozen cookies.
And most them are pretty mid
employees get 50% off
Heyy, is this the woodhaven location? because I don’t wanna work there if it’s only 2 people a shift.😭 I have a interview this week for shift lead
No, it's not. This is a relatively smaller location, that's why it was typically only two people. They couldn't afford anyone else lol
Do the company have visors for employees or just hats only??
I believe it's hats only, or at least my store was, I can't speak for all the other franchises.
Hi, my location is currently opening a Crumbl cookies I’m going to apply. Is there anything that I should know before applying?
Depending on your location, how busy it is and how many people they hire, whatever position they hire you for will not be your only position (as is the same with most fast food.) If your over 18 you'll most likely be mixing dough or running the ovens, if under 18 you'll be on dressing. Unless you're an early morning baker, who is in and out before the store opens, you most likely be doing a bit of everything. Also the pay... my location paid their regular employees $10-11 and tips, "shift leads" (managers that weren't treated like managers) were paid $13-14 and tips, and manager-managers made $19 no tips. So if you're looking for a job with a huge paycheck, depending on how much they're offering and how many hours you're working, honestly it wasn't the best option for a lot of people. We had a lot of people interview but then not accept the job because the pay wasn't too great. There isn't much else to know, it's a fun job with the right people, fast paced and hectic sometimes but still enjoyable. Good luck with your application!
Are the cookie demographics private? Just curious to see the guidelines on how the cookies come out consistently good
I don't think I can say legally, but I do know that the line up for cookies is usually national across all stores. Each store uses the same ingredients for the most part, have the same recipes, cook at the same time. Every store is the same even though they're all technically franchises.
Hi i’m working at crumbl cookies too closing shift..is there any limit how much i’m gonna take home the cookies?
Depends on how many are in the warmer when you close and how many your coworkers want to take home!
I was told employees are only "allowed" to take home 4 if they work morning/mid shifts, and 6 if they work nights. Obviously that's not always the case, we tend to take home whatever is left end of night to keep our waste down.
if you worked earlier in the day can you come back for closing undressed cookies?? 😂
Hi I’m considering working there I already applied but how often do they hire people they told me every month and they were probably going to hire in 2 weeks and I want to work there for summer but also after summer is over (like changing schedules because I have school but if I can’t change schedules then I’ll consider leaving and coming back on summer again) but do you have like any suggestions or recommendations I already applied ( I accidentally applied like twice in one day so I hope the manager doesn’t see it as a clumsy thing because I applied like once 1 day the twice another then 1 more time) 😭
Also did you receive an email or a call and do they ask you or they tell you that you’re hired for the position?
I actually can't very accurately speak on this topic because they hired me when they were still new at my location. They hired probably one or two people after I was already there, but not really after that. As for how they hired me, they called me in for an interview and hired me right then. I didn't have a call-back or anything. I'm not sure what the hiring process is like at other locations.
@@rbecca_stone oh ok thanks I guess I hope I get the job then
@@willb.maximoff5614 I hope you get it too! It's a cool job, I think you'd enjoy it.
@@rbecca_stone thanks I’ll keep you updated!
Hi I start working at Crumbl soon and wondering if the tips are good. Thanks!
It truly depends on how your tips are split. We've discovered that our tips are split among EVERYONE not just who worked a certain day. Where I used to work they would count the tips every day then divide them among everyone who worked that day, but at Crumbl from looking at our paychecks it looks like all of the tips from the 2 week pay period are split up among the entire hourly employees whether they worked 1 day or 5 (per week).
I'm not sure how they're supposed to do it; but tips can be good if it's a holiday or if you're in a busy location. Our store isn't so we don't see much business to begin with, so I can't give you an answer %100.
i was wondering this too because i’m going to start being a baker when our store opens on the 25th and they said i’d be included in the tips but i’m literally out of there before customers come in lol (5am-8am)
@@jrios33318 They split the tips (at my store at least) between everyone on the payroll. I've gone on vacation and still gotten a paycheck because everyone who gets paid hourly gets a cut of the tips.
Do you need to know how to bake cookies to apply? I can’t bake
Nope! They train you instore. If you have food service experience that will help, but there's no actual bakery experience required.
how is the shift leader position? do you think it’s hard?
It's not too difficult, although it IS a management position (which I wasn't made aware of when I was hired) so it is a taxing position. We do everything an Assistant Manager does (at my store at least) except for the truck orders, which is fine. We have to count the drawer/till at the beginning and end of every work day, and just make sure the store remains operational and every is working to the best of their abilities. But no, it's not HARD per say, just taxing.
@@rbecca_stone there’s a new store opening up near me & i’m considering applying as a shift leader, i’ve never had the position before so i’m a little nervous.
@@dadon7356 You should definitely apply! It's definitely good experience and it's one of the easiest Shift Lead positions I've ever worked. It will definitely help ease you into more difficult shift lead positions in the future!
Just waiting to hear back from them. Thank you for the words btw!
@@dadon7356 Of course! Good luck!!
Are you allowed to take leftover cookies home?
Yes! As a closer at my store we take cookies home or donate them at the end of the night!
How was it when you first started working there?
We were suffering due to how much waste we were producing, (cookies being thrown away), but my other night manager and I are now fixing that issue and things are going well!
But from a work perspective even in the beginning things were good, I’m blessed to be here.
@@rbecca_stone oh ok just asking cause I start next week and I'm kinda nervous
@@YellaaBabiiQuayy No yeah it’s been great, I was really lucky and have amazing people to work with! It’s a really easy job, it’s literally just baking cookies, so it’s fun.
Should I pick this job over Dunkin
I personally have never worked at a place like Dunkin, so I can’t truly say. My store however is very relaxed and has a nice atmosphere, the work isn’t TOO hard, just tedious on occasion. It’s a nice place to work and I like being here a lot compared to other places.
Are you allowed to eat cookies on break
Yep! We tend to taste all the cookies we have for the week on Monday so we can give the customers accurate descriptions of what they all taste like.
@@rbecca_stone Cool!😍
That looks hard lol 😅
It's actually quite easy, lol. It's literally just making cookies. The hardest part is if we have more than 1 cookie to pipe frosting on, or more than 1 cookie with a topping, then Dressing can be tedious.
Hi do u get free cookies sometimes
Hello!!
Yes! Because I work there and have the closing shifts I do take home a lot of cookies for free at the end of the night!!
How is it working there
It’s actually not bad, really chill environment compared to the other places I’ve worked. I like it a lot!
Hi! if you’re under 18 what can you all do?
Team Members under 18 usually get stuck frosting, rolling, serving cookies, or folding boxes and cleaning. TMs over 18 are allowed to use the mixers and ovens.
@@rbecca_stonealso if you only work part time, how often do you actually work in a week and what do the hours look like if you are a student in school?
@@RachelGutowski-fe1rw I was working full time when I was there, but for the high school students they usually came in at 5 and left at 10, maybe 3-4 times a week. Some of them worked less than that.
She reminds me of Olivia Wilde
Do you get free cookies working here?
One free per shift
Yes! Since I was the graveyard shift usually I would take a few dozen cookies to the police station, my church, the hospital, and I'd take 4-6 home with me for my family. But every store is different and ours happened to have a lot of waste at the end of the night, so that's why I was able to do that.
It’s the cookie version of Starbucks when it comes to demographics
It truly is lol
'PromoSM'