Where can I get replacement brake pads for the Heybike Mars? I’m unable to find the appropriate size to fit the factory brake assembly. Looking for a friend on this one! Thanks in advance!🙏🏻
@@HeybikeTerrible brakes. Squeaked right out of the box, then started simultaneously rubbing the wheel while riding and not gripping it enough while braking. I see why you have such a short warranty now. All of these issues only within 4 months of use.
Local bike shops are refusing to work on these bikes now. 😞 You're going to need better how to videos because all of us who have are going to stuck working on them ourselves.
@chronicpainwarrior, I'm sorry to hear about your experience with the local bike shops. We understand the frustration this must cause. We'll strive to improve our how-to videos. If you encounter any maintenance issues in the future, please feel free to email us at support@heybike.com with your questions and relevant videos. Our professional customer service team will be ready to assist you. ☺
@@Heybike TY. My first experience taking my Ranger to a bike shop was a huge fail and I was taken advantage of. So I tried a new shop for this rear flat repair. Their resistance to working on my e-bike was worrisome but it forced me to change the tube myself. Actually, I'm glad it happened this way because now I know I can do the basics and with HEYBIKE'S support I could take care of common problems. TY!😊
Its the back tire that most E bike riders want to see. And you guys should know this.
Thank you for this! Had my first flat today and grateful to learn there is a tube in there. I thought I damned my wheel frame.
Thank you for the I formation. I have a flat in the back tire where the motor is. Will be looking for a video on that.
How are you holding the front tire up in the air, if your supposing your stuck somewhere?
hey i tried the brake adjustment thing and now my brakes don’t work at all what should i do
Hello there, Please contact our tech support team to help you with the case: support@heybike.com. They will get back to you within 48 hours. Thanks!
Where can I get replacement brake pads for the Heybike Mars? I’m unable to find the appropriate size to fit the factory brake assembly. Looking for a friend on this one! Thanks in advance!🙏🏻
Hello There, please contact our support team to help you with the issue. Here is the email address: support@heybike.com.
@@Heybike thank you!
@@HeybikeTerrible brakes. Squeaked right out of the box, then started simultaneously rubbing the wheel while riding and not gripping it enough while braking. I see why you have such a short warranty now. All of these issues only within 4 months of use.
Where can i fine that kit and bag just purchase my heybike mars and looking for a few accessories start with that????
Hello there, you can click here to buy the accessories: www.heybike.com/collections/accessories
soap with water will cause bubbles on leak.
Thanks
Local bike shops are refusing to work on these bikes now. 😞 You're going to need better how to videos because all of us who have are going to stuck working on them ourselves.
@chronicpainwarrior, I'm sorry to hear about your experience with the local bike shops. We understand the frustration this must cause. We'll strive to improve our how-to videos. If you encounter any maintenance issues in the future, please feel free to email us at support@heybike.com with your questions and relevant videos. Our professional customer service team will be ready to assist you. ☺
@@Heybike TY. My first experience taking my Ranger to a bike shop was a huge fail and I was taken advantage of. So I tried a new shop for this rear flat repair. Their resistance to working on my e-bike was worrisome but it forced me to change the tube myself. Actually, I'm glad it happened this way because now I know I can do the basics and with HEYBIKE'S support I could take care of common problems. TY!😊
@@chronicpainwarrior ☺☺☺