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  • เผยแพร่เมื่อ 5 พ.ย. 2024

ความคิดเห็น • 9

  • @sababeyene402
    @sababeyene402 3 ปีที่แล้ว +1

    Thank you so much CSM Practice and Sophie! I have learned so much about communication.

    • @CSMPractice
      @CSMPractice  3 ปีที่แล้ว

      Hey Saba, you're always welcome!

  • @cbass5621
    @cbass5621 2 ปีที่แล้ว +1

    @CSM Practice, Irit Eizips I always love the content discussed, extremely valuable. I'd like to see a video around best ways Saas companies handle increasing their prices or charge fees for certain capabilities. What steps before implementing fees, what steps are taken to communicate with customers, what best practice are recommend for dealing with upset customers, etc. Thanks in advance

    • @CSMPractice
      @CSMPractice  2 ปีที่แล้ว

      Hey there! I have a feeling we may have had a video about it, but if not, I know just the person to invite who can talk about how they handle it at their company 💡

    • @cbass5621
      @cbass5621 2 ปีที่แล้ว +1

      @@CSMPractice That would be amazing! I will try searching for a previous video that touched on this subject, in the interim. Thank you for the response!

    • @CSMPractice
      @CSMPractice  2 ปีที่แล้ว

      @@cbass5621 found it!! How to Handle a Price INCREASE Conversation with a Customer during RENEWALS
      th-cam.com/video/dYMSSF3vAGc/w-d-xo.html

    • @cbass5621
      @cbass5621 2 ปีที่แล้ว +1

      @@CSMPractice You are amazing! Gosh, thank you so very much for going out of your way to find this. ❤️

  • @pratibhasagar7276
    @pratibhasagar7276 3 ปีที่แล้ว +1

    Thank you so much

    • @CSMPractice
      @CSMPractice  3 ปีที่แล้ว +1

      Hello Pratibha, you're always welcome and enjoy watching!